All hotels in Madrid, Spain
1 room, 2 adults
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Calle Atocha N 107, Madrid, Madrid, 28012, Spain, ‏‎800-491-6126
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4.3 / 5Excellent

Score breakdown (from 292 reviews)

Average rating for:

  • Cleanliness
    4.5
  • Service
    4.3
  • Comfort
    4.4
  • Condition
    4.2
  • Neighborhood
    4.3
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4.0 / 5Excellent
"Madrid with Family"
Woo Atocha is a very nice apartment. It is a little outdated but it is very spacious, comfortable and clean. It is very close to the Atocha Train Station if you're arriving or leaving that way. Very close to many places to eat including a McDonalds if you need it. Also has a city tour bus stop close by. The walk to the city center (plaza mayor, plaza del sol) is a little longer than I would have liked (specially with kids) but still doable. The metro station is also relatively close. On the service the only minor problem we had was that we arrived around 2-3 Pm and had to wait over 10 min before checking in since there wasn't anybody at the front desk (it's only manned during the day and I guess they were having lunch)
Genuine Hotels.com guest review
2 night family trip Jul 31, 2015
Silvia
US
4.0 / 5Excellent
"Great stay"
Great stay, I cannot complaint about anything. Everything is close by. We were there for 3 days and even purchased some groceries to make our American style breakfast in our apartment as all the rooms come with a small fully equipped kitchen
Genuine Hotels.com guest review
3 night romance trip Aug 14, 2015
Jorge
US
5.0 / 5Outstanding
"Stay here; it's great!"
My stay could not have been nicer. Everything was as advertised or better. I did not use the little kitchen, but I noticed it was fully stocked with dishes and utensils, small refrigerator (which I did use), two burner cooktop, and even a little microwave. And the staff were wonderful.
Genuine Hotels.com guest review
Response by WooTravelling Atocha 107 HOMTELS
Dear Theresa, first of all we would like to thank you for choosing our apartments and for sharing your experience with other travelers through this wonderful review. We are so glad to know that you enjoyed the homtel concept. We hope you had a lovely time in the capital and that we will have the honor to welcome you again in the future. Warmest regards! WooTravelling team
2 night trip Aug 4, 2015
Theresa
US
5.0 / 5Outstanding
"Nice stay"
Love the roomy apartment and it's close proximity to Atocha train station. Very nice and modern decor. Would be nice to include iron board n iron inside the apartment
Genuine Venere guest review
1 night family trip Jul 16, 2015
Monica
US
2.0 / 5Fair
"Nothing special, but good enough."
This hotel appears to be a very recently converted apartment building. The room we stayed in was a (small) studio apartment. It was fine, but this was nothing like a 4-star hotel. Nothing was particularly nice, but nothing was particularly bad either. If you've stayed in an airbnb run by a small business, this is basically the same thing. There are no hotel services. The desk is only open about 8 hours a day. That's why I give it two stars.
Genuine Hotels.com guest review
1 night romance trip Jul 19, 2015
Jeffrey
US
5.0 / 5Outstanding
"Convenient and Comfortable"
Great location, we had a cimfortable stay with the benefits of an apartment
Genuine Hotels.com guest review
2 night family trip Jul 14, 2015
A Traveler
US
5.0 / 5Outstanding
"Great location, excellent hotel"
This was a quiet, clean, cute modern hotel with a little kitchenette , washing machine, and anything you might need. super convenient location & an awesome staff.
Genuine Hotels.com guest review
Response by WooTravelling Atocha 107 HOMTELS
Dear traveller,thank you very much for sharing your opinion about your stay and for providing such a positive feedback. We are so glad to know that you enjoyed the homtel experience. Thank you for your nice words regarding the location, staff and the apartment itself. We hope to see you again soon! Kind regards! Wootravelling team
5 night trip Jul 6, 2015
A Traveler
US
5.0 / 5Outstanding
"Great Hotel! Would stay again!"
Hotel is in a great location near all the museums.Near Atocha Renfe train station which you can take the Airport Express bus for only 5 euros to get to the hotel. The apt is also close to the Metro station. Apt was nice, good a/c, good wifi connection, and all the necessary kitchen items (wine opener, dishes/glasses, pots/pans) Would stay again, very reasonably priced. If you stay over 5 days, the apt gets cleaned while you're there. Would def stay again.
Genuine Hotels.com guest review
Response by WooTravelling Atocha 107 HOMTELS
Thank you so much James for choosing our apartments for your stay in Madrid, and for taking the time to write this detailed and kind review. We are delighted to see that you enjoyed our location close to the main tourist sites and public transport. Thank you also for your positive feedback concerning the apartment and its equipment. The best recompense for us would be to welcome you again soon! Best regards! WooTravelling team
5 night trip with friends Jul 1, 2015
James
US
5.0 / 5Outstanding
"Best possible location for travelers."
Great location: 700 meters from the Atocha train station (take the Yellow Express bus from the airport for €5 per person), 550 meters from the Prado, 350 meters from the Reina Sofia art museum, and a kilometer from the Plaza Mayor. If you are flying in and out of Madrid, and using Renfe trains while in Spain, you can't go wrong. Better yet was the service we received, both in person and by email. I would get the Deluxe Studio, because the sloping ceiling on the standard studio was a little disconcerting after an overnight flight and a day of sightseeing.
Genuine Hotels.com guest review
Response by WooTravelling Atocha 107 HOMTELS
Dear James, first of all we would like to thank you for the trust you entered in us, and for taking the time to write such a nice and detailed review. We are glad to know that you had a great experience in our apartments and in Madrid in general. Thank you also for your wonderful words concerning the service. As you mentioned, some of the standard studios are attics with a sloping ceiling, whereas the deluxe studios are all located in lower floors. It would be a real pleasure to welcome you again in the future. Best regards from the capital! Wootravelling team
1 night romance trip Jun 4, 2015
JAMES
US
4.0 / 5Excellent
"OK for the price paid"
Decent apartment-hotel. I had a deluxe studio which was a good size with modern furnishings. The kitchen included a clothes washer.The wifi worked well. The stools for the breakfast bar are too tall. Bathroom was OK with a good amount of storage, small shower stall. You have to be careful with the water temp which will scald you if you aren't careful. The building has an old-style elevator. I was on the second floor so I just used the stairs most of the time. It's an uphill walk of about 15 minutes from Atocha station. The Anton Martin metro station is a short walk and Atocha is a bit longer walk if you prefer to go downhill. There are dumpsters right in front of the building which can mean some noise at night. There's also a late-night disco in the building which was pretty loud on Saturday night. It's not the most pleasant neighborhood in the world but I didn't feel unsafe.There are a couple of small markets nearby if you want to pick up some food. For the space and price paid I think it was a decent value.
Genuine Hotels.com guest review
3 night trip May 21, 2015
Glenn
US
4.0 / 5Excellent
Perfect little apartment. Close to evertrying. Very comfortable.
Genuine Expedia guest review
Other trip Apr 13, 2015
A Traveler
US
4.0 / 5Excellent
"Great value in Madrid!"
My Family and I stayed at the Woo Travelling Atocha while visiting Madrid. I really enjoyed their short-term apartment rental concept. We had a two-bedroom apartment which comfortably slept six people. I know that most of the apartments in the building have been remodeled (in fact I visited some of the smaller rooms and they were Amazing) but our unit hadn’t been updated yet so It was a bit old and dingy (but quite clean and well cared for.) The apartment was in good working condition, our only issue was that the internet connection went down for a few hours twice during our three day stay. In short, the great location and competitive price make the Woo Traveling a great option for Families and other travelers.
Genuine Hotels.com guest review
Response by WooTravelling Atocha 107 HOMTELS
Dear Eli, thank you very much for taking some time to give us your feedback, as it is very helpful for us. We hope you enjoyed Madrid as well as your stay in our Homtel. We are sorry for the inconvenience our internet service could have caused you. We hope that we will have the honor to welcome you again in our apartments. Kind regards from Madrid!
2 night family trip Mar 24, 2015
Eli
US
4.0 / 5Excellent
"Great location - walk to Atocha Station"
We had Deluxe studio. No issue with noise even though the room was facing street. Check-in was quick and they booked a airport ride for us which was reasonably priced (35 euro) and was on time (morning 4:30AM). The locality is generally nice and felt safer with lots of places to eat. A decent size grocery store is couple of blocks away. Reception is staffed morning 8 until night 8 and is very helpful. A vending machine is available with snacks and coffee. Overall a good place to stay for a few days if your focus is to do Madrid attractions.
Genuine Expedia guest review
Other trip Apr 12, 2015
Vinay
US
4.0 / 5Excellent
"LPs Madrid stay"
Had a nice time. Lisa was very helpful at checkin. Apartment coukd have used washer in unit but overall nice. Hot water heater only holds 20 minutes of water. We learned after day one. Location was great as was size of unit
Genuine Hotels.com guest review
Response by WooTravelling Atocha 107 HOMTELS
Dear Larry, firstly many thanks for this kind review! We are delighted to read that you had a great time in our Homtel and in Madrid. I personally thank you for your positive comment about our service, it’s really nice to know that we contributed to make your stay more pleasant! Regarding the hot water capacity, as each apartment has an independent boiler the capacity is limited, which is in line with our commitment with the environment. Sorry for any inconvenience. We would be honored to welcome you again. Kindest regards!
3 night trip with friends Mar 26, 2015
Larry
US
4.0 / 5Excellent
hotel staff were very friendly and professional particularly Lisa.
Genuine Expedia guest review
Response by WooTravelling Atocha 107 HOMTELS
Dear Dino, all the team would like to thank you for writing such a nice review and sharing your recent experience in our apartments. We are delighted to know that you were satisfied with our service. Helping our guests and making them have the best experience is one of our priorities! We are looking forward to welcoming you again. Best regards from the capital!
Other trip Mar 30, 2015
dino
US
4.0 / 5Excellent
"Convenient but up hill walk from the train station"
Pleasant, friendly hotel which is a short up hill walk from the train station. Breakfast is not included but there is a great little bakery restaurant right across the street or you can prepare food in the little kitchen in your room.
Genuine Hotels.com guest review
Response by WooTravelling Atocha 107 HOMTELS
Dear Pamela, we would like to thank you for the trust you entered in our homtel and for providing your feedback. It is a real pleasure to know that you enjoyed your stay. We are looking forward to welcoming you again in the future. Kind regards!
1 night trip Mar 22, 2015
Pamela
US
5.0 / 5Outstanding
"Excellent location, very nice apartment"
Our stay was for seven nights. We cooked meals in the apartment and used the laundry facilities. The staff were always friendly and helpful. Location could not be better - close to the three main museums of the city (2 of which have free evening hours), the Atocha train station and Metro are nearby, a short walk to good restaurants and bars in the Barrio de las Letras, easy walk to the main sites of the city center (Plaza Mayor, Puerta del Sol, etc.). Good cafe/bakery across the street. We would definitely stay here again!
Genuine Expedia guest review
Other trip Mar 20, 2015
Chuck
US
4.0 / 5Excellent
Guidance to the the location has to be better.
Genuine Venere guest review
Other trip Feb 13, 2015
A Traveler
US
2.0 / 5Fair
"Too close to street noise"
Location 6-7 minute walk to Atocha Train station. Less than 5 minute walk to Reina Sophia or 2 metro stations. Loud street noise. Studio room NOT OK for 2 people in separate beds (fold out chair OK if you are less than 4 feet tall).Staff very helpful. More of a hostel feel. Room was cold.
Genuine Hotels.com guest review
Response by WooTravelling Atocha 107 HOMTELS
Thank you so much Kathy for choosing our apartments for your stay in Madrid. We are delighted to see that you enjoyed our location close to the main tourist sites. However, this centric location could also have its drawbacks. Atocha Street is taken by many people and cars, which could result noisy. Our apartments with view to the interior garden ensure a higher quietness. Finally, as it is mentioned in the website, all our studios have a double bed plus a sofa-bed. We hope you enjoyed your stay in the capital. Best regards
6 night family trip Jan 15, 2015
Kathy
US
3.0 / 5Good
"Well decorated studio"
Nice decoration and excellent staff, but it doesn't have the facilities of an hotel for example no phone in the room, just 1 key per studio, and during our 6 days stay they came to clean just once. The studio had a hole above the entrance door, kind of open door to the loft, which kept me worried and awake the first night as I didn't know what was that and if it was connected with other rooms. Also, it was noisy, we could heard next door people cooking.
Genuine Expedia guest review
Response by WooTravelling Atocha 107 HOMTELS
Thank you Marisol for taking the time to write this review. Thank you also for this pleasant comment concerning our staff and the apartment decoration. We would like to add that we are sorry if we don’t meet completely your expectations. As you properly mentioned, cleaning service is 1 time per week. We just would like to add that extra keys are available in reception. Best regards on behalf of all the team.
Other trip Jan 17, 2015
Marisol
US
4.0 / 5Excellent
"Decent hotel in heart of Madrid"
Spent 2 nights here with my husband. Hotel was easy to find and close to everything we wanted to see. Staff gave us the information we needed but weren't very friendly. Room was big and it was nice to have a couch and sitting area. We visited in December so the room was a little chilly as it was not heated, but we put another blanket on the bed and were quite cozy. Good value for the price.
Genuine Expedia guest review
Response by WooTravelling Atocha 107 HOMTELS
Dear guest, First of all we would like to thank you for writing this review. We are sorry to see that you didn't find the reception staff very friendly, as it is something that we really value. Concerning the heating system, each apartment is equipped with an air-conditioning/heating device, which you can use whenever you want. Best regards from Madrid
Other trip Dec 26, 2014
A Traveler
US
5.0 / 5Outstanding
"Excellent hotel/apartment close to everything"
Perfect hotel. Excellent value for money. Everything you need to make a stay in Madrid fabulous. Highly recommended. We wouldn't stay anywhere else, and I'll be sure to look for their offering in other cities we visit.
Genuine Expedia guest review
Response by WooTravelling Atocha 107 HOMTELS
Dear Lisa, thank you so much for writting such a wonderful review. We are delighted to know that you enjoyed your experience and are looking forward to welcoming you again. Warmest regards from Madrid!
Other trip Nov 20, 2014
Lisa
US
5.0 / 5Outstanding
"Hotel is in a great location."
Staff was very accommodating and customer service was spectular. My family enjoyed the apartment which was rented. Location was very convenient to all local stores, supermarkets and souvenir shops.
Genuine Expedia guest review
Response by WooTravelling Atocha 107 HOMTELS
Dear Elaine, thank you very much for your wonderful comment concerning the staff. It was a real pleasure to welcome you in our apartments. We wish you the best and hope to see you again! Warm regards from Madrid!
Other trip Oct 24, 2014
Elaine
US
4.0 / 5Excellent
"Great roomy, clean and stylish stay near museums!"
Great Homtel! Just like home...but a hotel (of sorts). Yes, you don't have all the amenities of a traditional hotel, but who really uses them any way? If you're like us and hardly spend any time in the hotel, this is a great place for you. No need for a gym, spa or restaurant. We had a "standard apartment" (one bedroom), and it was terrific. Great style, great furnishings (though the couch was halfway toward the end of it's life span) - and tons of space. Really, it was more and better than we expected. Pay no attention to those who say you don't get what was pictured. We did and then some. This was a great stay - and a short walk to all the best art museums and more. Book it! Only downside was the staff was not always very helpful (not a lot of English - and the young staffers spend most of their time on their cell phones.)
Genuine Hotels.com guest review
Response by WooTravelling Atocha 107 HOMTELS
Many thanks Scott for providing us such a pleasant feedback. We are glad to know that you enjoyed the experience Homtel and had a great time here. Concerning your comment concerning the staff, really sorry if you feel that we weren't as helpful as you would have needed. Guest service is highly important for us because we want our guests to have the best stay. Warn regards and we hope to welcome you again soon!
4 night romance trip Sep 19, 2014
Scott
US
5.0 / 5Outstanding
"Easy apartment-style hotel near Atocha"
Great apartments--large, bright, and tastefully modern. Thoroughly enjoyed our stay and wished we could have called it home for longer
Genuine Hotels.com guest review
Response by WooTravelling Atocha 107 HOMTELS
Dear Kaw, thank you very much for taking the time to share your experience in our homtel, and for giving us such a positive feedback. We are delighted to read that you felt like at home and you really enjoyed your stay, because that is what we want for each one of our guest. Thank you again for this source of motivation. Warmest regards and see you soon!
1 night trip Sep 25, 2014
KAW
US
4.0 / 5Excellent
"Really cool space"
We enjoyed this apartment. It was up the hill about 3 blocks from the Atocha station with lots of bars and restaurants nearby. walking distance to the Prado and meters away from the Reina Sofia - a great location. The room was very neat, and very well stocked with dishes, wine glasses, coffee - just what we needed. We would stay here again for sure. A very unique space!
Genuine Expedia guest review
Response by WooTravelling Atocha 107 HOMTELS
Dear guest, first of all we would like to thank you for trusting in us, for choosing our apartments and finally for writing such a pleasant review. Reading your comment and knowing that you would like to come back is for us the best recompense. Kindest regards and see you soon!
Other trip Oct 3, 2014
A Traveler
US
4.0 / 5Excellent
"Excellent apartment to stay in Madrid"
our family apartment was so clean and comfortable feeling like home
Genuine Expedia guest review
Response by WooTravelling Atocha 107 HOMTELS
Thank you so much for your wonderful words! The Homtel concept and objective is that our guests feel like at home, and we are delighted to know that it was exactly what you felt! We really hope to welcome you again. Kindest regards!
Other trip Sep 29, 2014
H
US
4.0 / 5Excellent
"nice apartment hotel close to train station"
clean. kitchen is very good. front desk hours limited to 9a to 10p. sofa bed is not great but adequate.
Genuine Hotels.com guest review
Response by WooTravelling Atocha 107 HOMTELS
Many thanks for such pleasant words! We are really pleased to see that you liked the equipment of the apartment and its cleanliness. Front desk hours are limited, as you mentionned, but we have a 24h telephone number that all guests can use. And finally, sorry if you didn't find the sofa as confortable as you would have expected. Best regards!
1 night business trip Aug 1, 2014
A Traveler
US
5.0 / 5Outstanding
"comfort, service close to central Madrid"
It was a great place, spacious, relaxing, from which to launch walking tours of Madrid's major central attractions, including the Prado and the Royal Botanical Gardens.
Genuine Hotels.com guest review
Response by WooTravelling Atocha 107 HOMTELS
Dear Joel, thank you so much for choosing WooTravelling and for taking the time to let a review. Each word of our guests is really important for us because it helps us to improve and measure our daily work. We are glad to know that you appreciated your experience in our apartments. Best regards on behalf of all the staff and we look forward to welcoming you again!
1 night trip Jul 9, 2014
Joel
US
4.0 / 5Excellent
"Good Location and Great Service"
I rented 2 units for a brief stay in Madrid for a family of 7. The location is excellent for walking to the Prado Museum, Retiro Park and other local attractions. The staff was very helpful in scheduling tours and recommending sites, locating nearby stores etc. The only con is that they could not assist with an early check in. Regardless, I recommend it and would stay again.
Genuine Hotels.com guest review
Response by WooTravelling Atocha 107 HOMTELS
Thank you so much David for writting this wonderful review. Beyond realizing the traditional check-in, the reception staff is here to help our guests in their stay organization and to recommend the best sites. We are happy to know that you found it helpful. Concerning the early check-in, it always depends on availability the arrival day. In case of having an apartment available before normal check-in time (3pm) early check-in is of course possible. Best regards!
2 night trip Jun 29, 2014
David
US
5.0 / 5Outstanding
"still excellent"
My second stay within a week. I will always stay here whenever I am in Madrid.
Genuine Hotels.com guest review
Response by WooTravelling Atocha 107 HOMTELS
Dear PaulN, Thank you so much for that words! We are going to be happy to welcome you every time you come back to be with us. We would be honoured to welcome you to our property. Regards
4 night business trip Jun 27, 2014
PaulN
US
4.0 / 5Excellent
"Home away from home"
Booked a 2 BR for couple of nights with friends. Good location. Walking distance to popular tourist attractions within 1 km radius. Friendly service however early check in was denied and one bathroom for a 2 BR was challenging with six people. Overall would recommend it 4/5.
Genuine Hotels.com guest review
Response by WooTravelling Atocha 107 HOMTELS
Thank you so much Jeetender for your review and your recommendation. We are glad to know that you had a pleasant experience in our apartments. We apologize if we weren't able to offer you an early check-in, but this always depends on availability the check-in day. We hope to see you again soon! Regards!
2 night trip with friends Jun 27, 2014
Jeetender
US
5.0 / 5Outstanding
"Hotel was AMAZING!!!"
Loved this hotel. Bed was so comfortable. Traveled all over Spain and Portugal and this is the only bed that was NOT hard and "spring-ey". My room was very clean, efficient, spacious, comfortable and had all the amenities that I needed. Plus, it was within a 5 minute walk to the palace, tapas-hopping opportunities, Starbucks(!!!) and the 3 best art museums in Madrid. The folks at the hotel desk were very personable and helpful in arranging airport shuttle.
Genuine Hotels.com guest review
Response by WooTravelling Atocha 107 HOMTELS
Dear Jodi, thank you so much for your amazing review! Knowing that our guests had a wonderful experience in our apartments is the best recompense we could get. We hope to have the pleasure to welcome you again soon! Warmest regards on behalf of all the team!
3 night trip Jun 12, 2014
Jodi
US
5.0 / 5Outstanding
"Great location and room with two bedrooms"
Stay was great! Room was nice and spacious. The only minor issue was the elevator was out for maintenance and repair for one day.
Genuine Hotels.com guest review
Response by WooTravelling Atocha 107 HOMTELS
Dear family, thank you so much for this kind review. We are glad to know that you enjoyed the homtels' experience. Concerning the maintenance of the elevator, please accept our sincere apologizes. Best regards!
2 night family trip Jun 9, 2014
Family Vacation
US
3.0 / 5Good
"Close to train station"
Room was clean but old, not updated as shown on website photo's. Location convenient, very close to metro and Atoche train station. Typical neighborhood for Spain city, busy streets, watch your belongings when out and about. Felt secure in hotel and rooms very quiet. No issues with service, we were able to check-in early, Access to free Wi-Fi was benefit.
Genuine Hotels.com guest review
Response by WooTravelling Atocha 107 HOMTELS
Dear guest, we would like to thank you for trusting in us, and for sharing your opinion concerning the apartments, the services and the neighborhood. We also would like to specify that the website shows pictures of all our types of apartments. It is true that Standard Studios are'nt as modern as the Deluxe ones, that's why we highly recommend to read the characteristics and have a look to the pictures of all the apartments categories. Really sorry if you feel you don't get what you thought you will have. Best regards!
2 night trip Jun 5, 2014
A Traveler
US
4.0 / 5Excellent
Needed a venting fan in the bathroom.
Genuine Hotels.com guest review
Response by WooTravelling Atocha 107 HOMTELS
Dear guest, thank you for choosing our apartments and for taking the time to rate us. We thank you also for your suggestion that we will incorporate in our improvment plan. We look forward to welcoming you again. Best regards!
3 night family trip Jun 1, 2014
tennisnut
US
3.0 / 5Good
"Excellent Location, but...."
The location is very convenient for all of the major museums and it is close to the metro so it is very easy to get around the city. Unfortunately, there is a lot of street noise at night. One night I needed to turn on the TV loud just to blast over the yelling and horn honking going on outside.
Genuine Expedia guest review
Response by WooTravelling Atocha 107 HOMTELS
First of all, we are glad that you have enjoyed the convenience from our establishment. Regarding to the noise, our building is located in one of the big streets of Madrid; therefore, it is unavoidable to hear the noise to some apartments facing this street. However, we still have many other interior quiet apartments. We hope to have chance to make you feel more satisfied on your return. Best regards, Atocha 107 Homtel Reception
Other trip May 31, 2014
Chuck
US
5.0 / 5Outstanding
i was utterly impressed. helpful and friendly staff; clean and ultra modern apartment in close proximity to most major sites and eateries. overall a great stay!
Genuine Hotels.com guest review
Response by WooTravelling Atocha 107 HOMTELS
Dear guest, thank you so much for this amazing comment! Getting such positive feedback is the best reward we could have. We look forward to welcoming you again. Warmest regards on behalf of all the staff!
2 night trip May 5, 2014
A Traveler
US
5.0 / 5Outstanding
"Great place to stay in Madrid!"
The hotel is great. It has interesting decoration and a variety of amenities. The rooms are comfortable, well equipped, and spacious. The Prado is very close by, and it's a quick walk to the Puerta del Sol. The main street, Atoches, is a little more function than fashion, but the Barrio de las Letras or whatever it's called is adjacent and really hip and full of art, restaurants, bars, and fun backstreets to explore. There are also nearby grocery stores and restaurants for other needs. The folks were really nice as well. Nice area, good value, great little hotel.
Genuine Hotels.com guest review
Response by WooTravelling Atocha 107 HOMTELS
Thank you so much David for choosing our apartments and for taking the time to write such a pleasant review! We are glad to know that you enjoyed the Barrio de las Letras with all its cultural and leisure offer, and that you were at ease with the apartment. See you for your next visit in the capital! Kindest regards!
2 night romance trip Apr 18, 2014
A Traveler
US
4.0 / 5Excellent
"Madrid Atocha 107"
Excellent location for us - near the museums and train station. We like to walk and had no trouble getting to tours and restaurants farther away. The apartment had a great kitchen but the room was a bit strange, with several dormer walls that we continually had to be careful not to bump our heads. The desk personnel were nice and helpful but no concierge as advertised on Expedia.
Genuine Expedia guest review
Response by WooTravelling Atocha 107 HOMTELS
Dear guest, Thank you for your comment. And we are glad to hear that you have satisfied with many of our services. Regarding the concierge we would like to confirm you that all the guests can leave their lagguage at the reception. We are sorry if you have not enjoyed this service in our apartments. Hope that we could completely satisfy you on your return. Best regards, Atocha 107 Homtel Reception
Other trip Mar 28, 2014
Pam & Mark
US
5.0 / 5Outstanding
"Great Location at affordable pricing"
Atocha 107 is located within walking distance to many must sees (Sol, Retiro Park, Botanical Garden, Prado). Sigthseeing tour pick-up just down the road and Metro Station both within 5 mins. walk. The front desk and personal are very friendly and helpful. Beware when you arrive early the front desk will open at 9.30 am, if you arrive on an early flight you might find a locked door, but there is a coffee shop across the street. Our small kitchenette included a laundry machine, very helpful with extended stay. The street is very busy and if you are not used to street noise request a room to the back of the building. Overall we are very pleased and would stay there again.
Genuine Hotels.com guest review
7 night trip Mar 6, 2014
A Traveler
US
4.0 / 5Excellent
Reception was courteous and helpful. Good location to get around. Decor not up to date with pictures on web. We had two bedroom apartment, rooms and bathroom very spacious. Beds comfortable. Living room chairs and sofa can be updated. Overall we were satisfied. There is a nightclub next door, very loud but by midnight it quieted down. Rooms very clean.
Genuine Hotels.com guest review
5 night trip Mar 9, 2014
Traveler
US
5.0 / 5Outstanding
"The best place to staya for weekend"
That was pretty good! We've stayed just for a weekend with a kid and loved the place. It's quite huge comparing to what you usually have in Europe. Two audults with a kid (there's a space for another one) can live spaciously. Almost everyone wrote about some problems with hot water - there’s none! Just get used to the heater installed. Reception seemed to be friendly but I didn't had a chance to ask something special. That's all. BTW it's really very close to Prado museum and railroad station. If you have a chence -go to Toledo. It will take you just 35 min.
Genuine Expedia guest review
Response by WooTravelling Atocha 107 HOMTELS
Dear guest, Thank you for your comment. We are glad to know that you have had a good time with us and our service. Our mission is to make our guests feel comfortable and satisfied during their stay. We hope to welcome you again on your return. Best regards, Atocha 107 Homtel Reception
Other trip Mar 7, 2014
A Traveler
US
3.0 / 5Good
"Good location"
The girl at the front desk was very nice and continued to speak spanish with me even though I didn't get every single word, which I appreciated. She only spoke in English when she told me and my husband something about the shower as we were getting into the elevator. I had never heard the word for "boiler" before, so she told us in English that the room's hot water was on a boiler and that it wouldn't last long. She wasn't lying. After my 4 minute shower, my hubby was left with one minute of hot water. He was not happy. Taking a shower in the apartment was like an olympic sport. We had to rush like we'd never rushed before. That part of the hotel was NOT enjoyable.
Genuine Expedia guest review
Response by WooTravelling Atocha 107 HOMTELS
Dear guest, Thank you for your comment which will help us to review and improve our services. We are really sorry for the bad situations you have got during your stay with us. In fact, with 12/24h reception all our receptionists communicate with guest at least in Spanish and English. And we have also reviewed the hot water and hope that we will make you more satisfied on your return. Best regards,
Other trip Feb 10, 2014
Daytripper
US
1.0 / 5Poor
"No hot water"
Ther bathroom was very small wth out hotwater. No room service, if you ask for clean towels you have to pay to get one.. dont go their based on the pictures.. it has nothing to do with what you will see
Genuine Expedia guest review
Response by WooTravelling Atocha 107 HOMTELS
Desr guest, on one hand we want to thank you for taking the time to share your experience and write this review, and for the other hand we really would like to apologize if this experience wasn't as good as it should have be. Concerning the hot water, all apartments are equipped with an individual boiler, adapted to the maximum apartment ocupancy. Room service is included for stays of minimum 5 nights. For shorter stays, cleaning service is available with an extra fee, but towels change or amenities replacement is completely free. Sorry again and best regards!
Other trip Feb 4, 2014
A Traveler
US
5.0 / 5Outstanding
"great location, price, facility, management. All v"
enjoyed every minute
Genuine Hotels.com guest review
4 night trip Jan 23, 2014
amos
US
5.0 / 5Outstanding
"Nice Apartment-Style Hotel in City"
Stayed here for 4 nights. It was like a home away from home! It smells like sunshine and love; the rooms are cleaned every few days, but you have the option to purchase extra cleanings. Kitchenettes are awesome.
Genuine Expedia guest review
Response by WooTravelling Atocha 107 HOMTELS
Dear guest, We are happy to know that you have enjoyed your time here with us. Our mission is to offer all the best for our guests and make them feel at home. We hope to have more chance to welcome you again at our apartments. Best regards, Atocha 107 Homtel Reception.
Other trip Jan 23, 2014
A Traveler
US
4.0 / 5Excellent
"Close to trains"
Very loud at night, could hear walking and talking from neighboring unit
Genuine Hotels.com guest review
3 night family trip Dec 30, 2013
A Traveler
US
4.0 / 5Excellent
"All the modern comforts within The Museum Triangle"
The tastefully decorated apartment was well-organized for space, with all the comforts including a full kitchen. Its location is outstanding as it is within walking distance of Madrid's 3 most important museums (Prado and 2 others), two wonderful parks, the Atocha train station, the Plaza Major and Puerta del Sol and surrounding shopping areas. The staff is very helpful and informative; they speak English too. There's a bakery across the street and several small grocery shops nearby. Atocha is an area with lots of cafes, bookstores, and other general shops as well as many typical restaurants.
Genuine Expedia guest review
Response by WooTravelling Atocha 107 HOMTELS
Dear guest, We are happy to know that you have enjoyed our services and convenience. We try our best to make the guests feel satisfied and happy like you. We would like to welcome to you again on your return. Best regards, Atocha 107 Homtel Reception
Other trip Dec 3, 2013
Helen
US
5.0 / 5Outstanding
We had an excellent stay here. Crew was very helpful, walked us into our room and made sure we had everythng we needed. Good value.
Genuine Hotels.com guest review
2 night trip Nov 23, 2013
Mar
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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