"Hotel is in a great location."
Staff was very accommodating and customer service was spectular. My family enjoyed the apartment which was rented. Location was very convenient to all local stores, supermarkets and souvenir shops.Genuine Expedia guest review
Response by WooTravelling Atocha 107 HOMTELS Dear Elaine, thank you very much for your wonderful comment concerning the staff. It was a real pleasure to welcome you in our apartments. We wish you the best and hope to see you again! Warm regards from Madrid!
"Great roomy, clean and stylish stay near museums!"
Great Homtel! Just like home...but a hotel (of sorts). Yes, you don't have all the amenities of a traditional hotel, but who really uses them any way? If you're like us and hardly spend any time in the hotel, this is a great place for you. No need for a gym, spa or restaurant. We had a "standard apartment" (one bedroom), and it was terrific. Great style, […] great furnishings (though the couch was halfway toward the end of it's life span) - and tons of space. Really, it was more and better than we expected. Pay no attention to those who say you don't get what was pictured. We did and then some. This was a great stay - and a short walk to all the best art museums and more. Book it! Only downside was the staff was not always very helpful (not a lot of English - and the young staffers spend most of their time on their cell phones.) Read moreGenuine Hotels.com guest review
Response by WooTravelling Atocha 107 HOMTELS Many thanks Scott for providing us such a pleasant feedback. We are glad to know that you enjoyed the experience Homtel and had a great time here. Concerning your comment concerning the staff, really sorry if you feel that we weren't as helpful as you would have needed. Guest service is highly important for us because we want our guests to have the best stay. Warn regards and we hope to welcome you again soon!
"Easy apartment-style hotel near Atocha"
Great apartments--large, bright, and tastefully modern. Thoroughly enjoyed our stay and wished we could have called it home for longerGenuine Hotels.com guest review
Response by WooTravelling Atocha 107 HOMTELS Dear Kaw, thank you very much for taking the time to share your experience in our homtel, and for giving us such a positive feedback. We are delighted to read that you felt like at home and you really enjoyed your stay, because that is what we want for each one of our guest. Thank you again for this source of motivation. Warmest regards and see you soon!
"Really cool space"
We enjoyed this apartment. It was up the hill about 3 blocks from the Atocha station with lots of bars and restaurants nearby. walking distance to the Prado and meters away from the Reina Sofia - a great location. The room was very neat, and very well stocked with dishes, wine glasses, coffee - just what we needed. We would stay here again for sure. […] A very unique space! Read moreGenuine Expedia guest review
Response by WooTravelling Atocha 107 HOMTELS Dear guest, first of all we would like to thank you for trusting in us, for choosing our apartments and finally for writing such a pleasant review. Reading your comment and knowing that you would like to come back is for us the best recompense. Kindest regards and see you soon!
"Excellent apartment to stay in Madrid"
our family apartment was so clean and comfortable feeling like homeGenuine Expedia guest review
Response by WooTravelling Atocha 107 HOMTELS Thank you so much for your wonderful words! The Homtel concept and objective is that our guests feel like at home, and we are delighted to know that it was exactly what you felt! We really hope to welcome you again. Kindest regards!
"nice apartment hotel close to train station"
clean. kitchen is very good. front desk hours limited to 9a to 10p. sofa bed is not great but adequate.Genuine Hotels.com guest review
Response by WooTravelling Atocha 107 HOMTELS Many thanks for such pleasant words! We are really pleased to see that you liked the equipment of the apartment and its cleanliness. Front desk hours are limited, as you mentionned, but we have a 24h telephone number that all guests can use. And finally, sorry if you didn't find the sofa as confortable as you would have expected. Best regards!
"comfort, service close to central Madrid"
It was a great place, spacious, relaxing, from which to launch walking tours of Madrid's major central attractions, including the Prado and the Royal Botanical Gardens.Genuine Hotels.com guest review
Response by WooTravelling Atocha 107 HOMTELS Dear Joel, thank you so much for choosing WooTravelling and for taking the time to let a review. Each word of our guests is really important for us because it helps us to improve and measure our daily work. We are glad to know that you appreciated your experience in our apartments. Best regards on behalf of all the staff and we look forward to welcoming you again!
"Good Location and Great Service"
I rented 2 units for a brief stay in Madrid for a family of 7. The location is excellent for walking to the Prado Museum, Retiro Park and other local attractions. The staff was very helpful in scheduling tours and recommending sites, locating nearby stores etc. The only con is that they could not assist with an early check in. Regardless, I recommend […] it and would stay again. Read moreGenuine Hotels.com guest review
Response by WooTravelling Atocha 107 HOMTELS Thank you so much David for writting this wonderful review. Beyond realizing the traditional check-in, the reception staff is here to help our guests in their stay organization and to recommend the best sites. We are happy to know that you found it helpful. Concerning the early check-in, it always depends on availability the arrival day. In case of having an apartment available before normal check-in time (3pm) early check-in is of course possible. Best regards!
My second stay within a week. I will always stay here whenever I am in Madrid.Genuine Hotels.com guest review
Response by WooTravelling Atocha 107 HOMTELS Dear PaulN, Thank you so much for that words! We are going to be happy to welcome you every time you come back to be with us. We would be honoured to welcome you to our property. Regards
"Home away from home"
Booked a 2 BR for couple of nights with friends. Good location. Walking distance to popular tourist attractions within 1 km radius. Friendly service however early check in was denied and one bathroom for a 2 BR was challenging with six people. Overall would recommend it 4/5.Genuine Hotels.com guest review
Response by WooTravelling Atocha 107 HOMTELS Thank you so much Jeetender for your review and your recommendation. We are glad to know that you had a pleasant experience in our apartments. We apologize if we weren't able to offer you an early check-in, but this always depends on availability the check-in day. We hope to see you again soon! Regards!
"Hotel was AMAZING!!!"
Loved this hotel. Bed was so comfortable. Traveled all over Spain and Portugal and this is the only bed that was NOT hard and "spring-ey". My room was very clean, efficient, spacious, comfortable and had all the amenities that I needed. Plus, it was within a 5 minute walk to the palace, tapas-hopping opportunities, Starbucks(!!!) and the 3 best art […] museums in Madrid. The folks at the hotel desk were very personable and helpful in arranging airport shuttle. Read moreGenuine Hotels.com guest review
Response by WooTravelling Atocha 107 HOMTELS Dear Jodi, thank you so much for your amazing review! Knowing that our guests had a wonderful experience in our apartments is the best recompense we could get. We hope to have the pleasure to welcome you again soon! Warmest regards on behalf of all the team!
"Great location and room with two bedrooms"
Stay was great! Room was nice and spacious. The only minor issue was the elevator was out for maintenance and repair for one day.Genuine Hotels.com guest review
Response by WooTravelling Atocha 107 HOMTELS Dear family, thank you so much for this kind review. We are glad to know that you enjoyed the homtels' experience. Concerning the maintenance of the elevator, please accept our sincere apologizes. Best regards!
"Close to train station"
Room was clean but old, not updated as shown on website photo's. Location convenient, very close to metro and Atoche train station. Typical neighborhood for Spain city, busy streets, watch your belongings when out and about. Felt secure in hotel and rooms very quiet. No issues with service, we were able to check-in early, Access to free Wi-Fi was b […] enefit. Read moreGenuine Hotels.com guest review
Response by WooTravelling Atocha 107 HOMTELS Dear guest, we would like to thank you for trusting in us, and for sharing your opinion concerning the apartments, the services and the neighborhood. We also would like to specify that the website shows pictures of all our types of apartments. It is true that Standard Studios are'nt as modern as the Deluxe ones, that's why we highly recommend to read the characteristics and have a look to the pictures of all the apartments categories. Really sorry if you feel you don't get what you thought you will have. Best regards!
Needed a venting fan in the bathroom.Genuine Hotels.com guest review
Response by WooTravelling Atocha 107 HOMTELS Dear guest, thank you for choosing our apartments and for taking the time to rate us. We thank you also for your suggestion that we will incorporate in our improvment plan. We look forward to welcoming you again. Best regards!
"Excellent Location, but...."
The location is very convenient for all of the major museums and it is close to the metro so it is very easy to get around the city. Unfortunately, there is a lot of street noise at night. One night I needed to turn on the TV loud just to blast over the yelling and horn honking going on outside.Genuine Expedia guest review
i was utterly impressed. helpful and friendly staff; clean and ultra modern apartment in close proximity to most major sites and eateries. overall a great stay!Genuine Hotels.com guest review
Response by WooTravelling Atocha 107 HOMTELS Dear guest, thank you so much for this amazing comment! Getting such positive feedback is the best reward we could have. We look forward to welcoming you again. Warmest regards on behalf of all the staff!
"Great place to stay in Madrid!"
The hotel is great. It has interesting decoration and a variety of amenities. The rooms are comfortable, well equipped, and spacious. The Prado is very close by, and it's a quick walk to the Puerta del Sol. The main street, Atoches, is a little more function than fashion, but the Barrio de las Letras or whatever it's called is adjacent and really hip […] and full of art, restaurants, bars, and fun backstreets to explore. There are also nearby grocery stores and restaurants for other needs. The folks were really nice as well. Nice area, good value, great little hotel. Read moreGenuine Hotels.com guest review
Response by WooTravelling Atocha 107 HOMTELS Thank you so much David for choosing our apartments and for taking the time to write such a pleasant review! We are glad to know that you enjoyed the Barrio de las Letras with all its cultural and leisure offer, and that you were at ease with the apartment. See you for your next visit in the capital! Kindest regards!
"Madrid Atocha 107"
Excellent location for us - near the museums and train station. We like to walk and had no trouble getting to tours and restaurants farther away. The apartment had a great kitchen but the room was a bit strange, with several dormer walls that we continually had to be careful not to bump our heads. The desk personnel were nice and helpful but no concierge […] as advertised on Expedia. Read moreGenuine Expedia guest review
Response by WooTravelling Atocha 107 HOMTELS Dear guest, Thank you for your comment. And we are glad to hear that you have satisfied with many of our services. Regarding the concierge we would like to confirm you that all the guests can leave their lagguage at the reception. We are sorry if you have not enjoyed this service in our apartments. Hope that we could completely satisfy you on your return. Best regards, Atocha 107 Homtel Reception
"Great Location at affordable pricing"
Atocha 107 is located within walking distance to many must sees (Sol, Retiro Park, Botanical Garden, Prado). Sigthseeing tour pick-up just down the road and Metro Station both within 5 mins. walk. The front desk and personal are very friendly and helpful. Beware when you arrive early the front desk will open at 9.30 am, if you arrive on an early flight […] you might find a locked door, but there is a coffee shop across the street. Our small kitchenette included a laundry machine, very helpful with extended stay. The street is very busy and if you are not used to street noise request a room to the back of the building. Overall we are very pleased and would stay there again. Read moreGenuine Hotels.com guest review
Reception was courteous and helpful. Good location to get around. Decor not up to date with pictures on web. We had two bedroom apartment, rooms and bathroom very spacious. Beds comfortable. Living room chairs and sofa can be updated. Overall we were satisfied. There is a nightclub next door, very loud but by midnight it quieted down. Rooms very cl […] ean. Read moreGenuine Hotels.com guest review
"The best place to staya for weekend"
That was pretty good! We've stayed just for a weekend with a kid and loved the place. It's quite huge comparing to what you usually have in Europe. Two audults with a kid (there's a space for another one) can live spaciously. Almost everyone wrote about some problems with hot water - there’s none! Just get used to the heater installed. Reception seemed […] to be friendly but I didn't had a chance to ask something special. That's all. BTW it's really very close to Prado museum and railroad station. If you have a chence -go to Toledo. It will take you just 35 min. Read moreGenuine Expedia guest review
Response by WooTravelling Atocha 107 HOMTELS Dear guest, Thank you for your comment. We are glad to know that you have had a good time with us and our service. Our mission is to make our guests feel comfortable and satisfied during their stay. We hope to welcome you again on your return. Best regards, Atocha 107 Homtel Reception
The girl at the front desk was very nice and continued to speak spanish with me even though I didn't get every single word, which I appreciated. She only spoke in English when she told me and my husband something about the shower as we were getting into the elevator. I had never heard the word for "boiler" before, so she told us in English that the […] room's hot water was on a boiler and that it wouldn't last long. She wasn't lying. After my 4 minute shower, my hubby was left with one minute of hot water. He was not happy. Taking a shower in the apartment was like an olympic sport. We had to rush like we'd never rushed before. That part of the hotel was NOT enjoyable. Read moreGenuine Expedia guest review
Response by WooTravelling Atocha 107 HOMTELS Dear guest, Thank you for your comment which will help us to review and improve our services. We are really sorry for the bad situations you have got during your stay with us. In fact, with 12/24h reception all our receptionists communicate with guest at least in Spanish and English. And we have also reviewed the hot water and hope that we will make you more satisfied on your return. Best regards,
"No hot water"
Ther bathroom was very small wth out hotwater. No room service, if you ask for clean towels you have to pay to get one.. dont go their based on the pictures.. it has nothing to do with what you will seeGenuine Expedia guest review
Response by WooTravelling Atocha 107 HOMTELS Desr guest, on one hand we want to thank you for taking the time to share your experience and write this review, and for the other hand we really would like to apologize if this experience wasn't as good as it should have be. Concerning the hot water, all apartments are equipped with an individual boiler, adapted to the maximum apartment ocupancy. Room service is included for stays of minimum 5 nights. For shorter stays, cleaning service is available with an extra fee, but towels change or amenities replacement is completely free. Sorry again and best regards!
"great location, price, facility, management. All v"
enjoyed every minuteGenuine Hotels.com guest review
"Nice Apartment-Style Hotel in City"
Stayed here for 4 nights. It was like a home away from home! It smells like sunshine and love; the rooms are cleaned every few days, but you have the option to purchase extra cleanings. Kitchenettes are awesome.Genuine Expedia guest review
Response by WooTravelling Atocha 107 HOMTELS Dear guest, We are happy to know that you have enjoyed your time here with us. Our mission is to offer all the best for our guests and make them feel at home. We hope to have more chance to welcome you again at our apartments. Best regards, Atocha 107 Homtel Reception.
"Close to trains"
Very loud at night, could hear walking and talking from neighboring unitGenuine Hotels.com guest review
"All the modern comforts within The Museum Triangle"
The tastefully decorated apartment was well-organized for space, with all the comforts including a full kitchen. Its location is outstanding as it is within walking distance of Madrid's 3 most important museums (Prado and 2 others), two wonderful parks, the Atocha train station, the Plaza Major and Puerta del Sol and surrounding shopping areas. The […] staff is very helpful and informative; they speak English too. There's a bakery across the street and several small grocery shops nearby. Atocha is an area with lots of cafes, bookstores, and other general shops as well as many typical restaurants. Read moreGenuine Expedia guest review
Response by WooTravelling Atocha 107 HOMTELS Dear guest, We are happy to know that you have enjoyed our services and convenience. We try our best to make the guests feel satisfied and happy like you. We would like to welcome to you again on your return. Best regards, Atocha 107 Homtel Reception
We had an excellent stay here. Crew was very helpful, walked us into our room and made sure we had everythng we needed. Good value.Genuine Hotels.com guest review
Although not a "5-Star" hotel by any means, we were very pleasantly surprised by the quality of accomodations (hence the rating). For something like $100/night, we got a very spacious 2-bedroom apartment with a large living room and kichen, in a fabulous location near the Prado and Retiro Park. We could not be more happy to that saved the big hotel […] bucks and booked this apartment instead. I suggest booking the 4th-floor apartment, which has the extra bedroom. Read moreGenuine Expedia guest review
Response by WooTravelling Atocha 107 HOMTELS Dear guest, We are very glad to hear that you have satisfied with our service and convenience during your stay here. We would like to welcome you in the future. Best regards, Atocha 107 Homtel Reception
"Close to Retiro, Renfe, metro and the Reina Sofia!"
Great studio apartment near (10 min walk) the main train station and the Airport Express bus drop-off point. The apartment was exactly what I expected: clean, comfortable and quiet. It is conveniently located near the Reina Sofia and the metro station is a 5 min walk away. As a solo female traveler, I felt safe walking back from the train station to […] the apartment on a week night. Just a note to those who are checking into the hotel late. The hotel is located on a floor in a mixed commercial / residence building so the front desk for the entire building (and to check in) is usually staffed from 9 to 5pm unless otherwise notified in advance. There is also a convenient key drop-off box in the lobby for early check-outs. Overall, a great stay and I'd definitely stay there again the next time I'm in Madrid. Read moreGenuine Hotels.com guest review
"Very nice acomodation for a family."
Nice and clear room. Freindly staff make me very happy during my stay in this hotel.Genuine Hotels.com guest review
"2 bedroom, 2 bath apt, great Madrid location"
This apartment is spacious, clean and comfortable. The location is within a short walking distance to the Prado museum and the Calle Cava Baha nightclub districtGenuine Hotels.com guest review
From the outside the place looks average, but the apartment I had was excellent. Nice furniture, large size and it is in a great location--near the biggest train station, great restaurants and shops and the most important museums and parks.Genuine Expedia guest review
Response by WooTravelling Atocha 107 HOMTELS Dear guest, We are glad to know that you have enjoyed your time here with us. We would like to have more chance to welcome you again in the future on your return. Best regards, Atocha 107 Homtel Reception
On the plus side, the apartment was spacious, in a decent location, with free WIFI and on-site parking. On the negative side, the staff spoke limited English and there were no "hotel-like" amenities.Genuine Hotels.com guest review
I loved staying in Atocha Apartments. It's in a great location - within walking distance of all major tourist sites. The room was clean and smelled fresh. It was great to have the small kitchen for when we decided to eat in. Lastly, it was very quiet. I slept well and never heard my neighbors.Genuine Hotels.com guest review
"Terrific location and in great condition"
Apartment style hotel rooms, very modern and chic, very clean and in great condition. felt like I was in my own apartment. No real amenities, but location is close to center and across from el Retiro, it was a very comfortable stay, would recommend and definitely stay aginGenuine Hotels.com guest review
"Located in heart of museums and train terminal"
The apartment was immaculate, spacious and comfortable. It is around the corner from a supermarket, in between two metro stops - and in the center of all of the major museums in Madrid.Genuine Hotels.com guest review
The apartment exceeded our expectations. It was in a wonderful location so we walked everywhere in Madrid.Genuine Hotels.com guest review
"Has a kitchen even in the standard room."
We had stayed in hotels previously in Europe but loved the feel of an apartment. It was the same price as a hotel but made us feel so comfortable. It was like staying with a friend and made us feel less like travelers. It is also very close to the train station, the airport shuttle and we walked no longer then 30 min. to get to everything we wanted […] to see. Read moreGenuine Hotels.com guest review
Although we only stayed one night - we really thought the apartment was well suited to our needs. Would definitely stay again;Genuine Hotels.com guest review
the apartment wa very comfortable and i would highly recommend it for stays over 5 days.It was a very well equipped kitchen.Genuine Hotels.com guest review
Response by WooTravelling Atocha 107 HOMTELS Dear guest, thank you so much for your review and recommendation! We are looking forward to seeing you again. Warmest regards from Madrid!
"Better than expected!"
The hotel is very well furnished. I particularly liked the kitchenette which was well stocked! The room was very well designed, lovely, spacious and clean. One thing to note, the hotel is located on a hill, and the signage of the hotel is not very large, so you have to take note of number "107", because that's probably the only indication you get of […] the hotel when you are walking upslope towards the hotel. Read moreGenuine Hotels.com guest review
Response by WooTravelling Atocha 107 HOMTELS Dear Debbie, first of all we thank you for the choosing us for your visit in Madrid, and secondly for taking the time to write such a nice review. We are glad to know that we meet your expectations. Concerning the signage, we are going to improve it. Thank you for your suggestion. Best regards!
What an excellent place to stay., Really central and easy to find. Handy for train and metro stations. The apartment itself is superb. Really large and beautifully decorated. Very impressedGenuine Hotels.com guest review
Response by WooTravelling Atocha 107 HOMTELS Dear guest, we are really grateful for this amazing review. As we often say, receiving comment like yours is one of the most beautiful parts of our job. We hope to see you again soon. Kindest regards on behalf of all the team!
"Great location, good facilities"
The apartment was lovely. I had to sleep on the sofa as we'd asked for twin beds and didn't get them, and providing milk for tea and coffee would have been nice. Can't beat the location, and staff were helpful about arranging a late checkout (at extra cost)Genuine Expedia guest review
Response by WooTravelling Atocha 107 HOMTELS Dear guest, we first want to thank you for sharing your experience in our apartments. Thank you also for the kindness of your review. As you mention, all our apartments have double beds (except the 2 bedrooms apartment), but are also equipped with sofa-bed. We are looking forward to welcoming you again. Kindest regards!
"very nice apartments near atocha train station"
very nice location easy to access from airport and train station just a few minutes walk away . Close to metro too so easy to go and see places of interest the armoury museum / palace is just a 20 minute walk away . the apartments were excellent good amenities and very clean.. Staff were helpful and friendly too. I will book there again next year and […] have no hesitation recommending to anyone else thinking of going to Madrid . Read moreGenuine Expedia guest review
Response by WooTravelling Atocha 107 HOMTELS Dear Adrian, all the team would like to thank you for this wonderful review. We are so glad to know that you enjoyed your experience here and that you will come back. We will be waiting for you next year. Kindest regards!
"Close train station and main attractions"
The lady at the reception is very friendly and helpful.Genuine Hotels.com guest review
Response by WooTravelling Atocha 107 HOMTELS Dear guest, thank you so much for your pleasant comment! Providing a good guest service is really important for us. We are glad to know that you enjoyed the experience. Best regards!
"Perfect for city break. Close to museums"
Perfect place to stay. Had deluxe apartment. Stayed five nights. Very spacious, comfortable and clean. Handy to return to for siesta. Friendly staff. Close to bars, museums, trains, centre of city but not too busy. Wonderful vegetarian restaurant round the corner. Problem with lift quickly resolved.Genuine Expedia guest review
"great location. tired hotel"
Picked hotel mainly because of location. Not disappointed at all. Great access from train station for two day trips we did. Easy walking distance to plaza mayor etc. As well as Latin district. Plenty of cool places to eat nearby. Cheap too! ! Downside is hotel is tired. Staff are great. Feel sorry they have to work in a place that could be great with […] a bit of paint and renovation work! Would still stay here again because of location! Read moreGenuine Hotels.com guest review
Response by WooTravelling Atocha 107 HOMTELS Dear Bob, many thanks for this pleasant review! We are glad to know that you liked your experience in Madrid and in our apartments. As you say, some apartments are completely renovated, whereas other apartments had a partial renovation. We plan to keep on redecorating and painting all apartments before the end of this year. Thank you again and best regards!
Very clean rooms. Helpful and friendly staff. But a bit noisy at night due to traffic.... so bring your ear plugs!Genuine Hotels.com guest review
Response by WooTravelling Atocha 107 HOMTELS Dear Akinx, many thanks for the trust you entered in us and for writting such a pleasant review. Concerning the more negative point you spoke about, we would like to specify that Atocha Street is really central and many people are taking this street during night and day. For more calm we recommend the apartments with courtyard view (according to availability). Best regards on behalf of all the team.
"Perfect location for Madrid Museums"
We were able to see 4 museums in 4 days, and the major locations in central Madrid. The little cafe opposite the hotel is perfect for breakfast and also for snack meals.Genuine Expedia guest review
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