Excellent HotelGenuine Hotels.com guest review
This was a beautiful hotel with very modern amenities and a lovely rooftop pool overlooking the city.Genuine Hotels.com guest review
"Great Hotel...a little removed from the City Cente"
The rooms are large and super comfortable. High end computer controlled blinds and lights. We loved the room and shower/bath. The rooftop pool is amazing! Our kids loved it so much and although there aren't a TON of kids around, they weren't made to feel awkward. The pool has these amazing shaded lounge beds and sun beds that fill up really quick, so […] you need to either know your going to wait for a while to grab one late in the day or head down there when they open and do your sight seeing later. The pool was great after long days exploring. We had breakfast with our rate and it was AMAZING. So good, we totally ate too many calories :-) The service was 5 star. Lisbon has cobble streets and hills and the walk from the hotel to the center is 20-30 minutes. Cabs are readily available but something to note. The front desk only recommended tourist trap restaurants in the center which were expensive and not good. We did some of our own exploring and if you take your first right out of the hotel and than the first street on the right and walk...you will encounter better restaurants and some cute sections. Read moreGenuine Hotels.com guest review
"very clean and nice hotel."
BEAUTIFUL hotel . Staff very helpful, multilingual. The hotel is far from the local restaraunts and other sites but if you do not mind walking 3 TO 4 miles then your okay. Meals , especially the $24 buffet breakfast is definately worth it and gave us the energy needed for the whole day. It included dishes from all throughout europe so no worry about […] leaving without trying the local fare. spa and bar is state of the art and very clean and fun no need to go to a bar in town . Overall the hotel was clean and provided a comfortable stay. Read moreGenuine Hotels.com guest review
"5 Star Weekend"
Our stay at Epic Sana couldn't have been any better. The service was excellent. Breakfast buffet was 1 of the 3 best I've experienced traveling the world and staying in exclusive hotels. Note that although cook to order eggs were missing from the breakfast buffet, I simply asked our server and they were happy for the chef to prepare them! The spa was […] fantastic. My husband had the best 90 min deep tissue massage of his life and I had a fabulous signature treatment combo that lasted 2 hours! The spa was lovely and the value, excellent. The pool had a nice vibe and was a nice break from the city. The only slight negative was that the drinks at the bar were outrageously priced compared with everything around... But, not a show stopper for us. Read moreGenuine Hotels.com guest review
"4 night stay"
One of the better stays I've had. Service was friendly and helpful, room was good sized, clean and modern. Spa facilities were clean, well maintained and relaxing. Only downside of stay is that the automatic privacy blinds in the shower were a bit irritating as they opened automatically when you come in the room and put your card in. Also bathroom not […] very soundproofed. Read moreGenuine Hotels.com guest review
I booked some personal vacation here before going to a business conference just outside of Lisbon. This place is great. It is a very new hotel. The spa is awesome - and perfect after a trans-Atlantic flight; one of the best massages I have ever had. There is a rooftop pool and an indoor pool, sauna and steamroom (not quite a hammam IMHO: it lacks the […] proper elevated stone platform on the floor). Try to get a rate that includes breakfast; I did find that lunch at the hotel was over priced (it was a prix fixe). The hotel is in the same neighborhood as the Four Seasons and The Ritz... so you're in about the most high end area of Lisbon as you can be. Walk down the hill to get to Av. de Liberdade which could be confused for a high-end Parisian boulevard or a mash up of Madison & 5th Aves. if it weren't for the tiled sidewalks. Read moreGenuine Hotels.com guest review
New hotel Very clean Great staf Location is close to shping mallGenuine Expedia guest review
"5 star doesn't disappoint!"
This hotel is very new and it shows. The rooms are everything you'd expect from a 5 star and the service matches. The best part of the hotel is the rooftop pool! Great views overlooking the city and a truly relaxing oasis from the hustle and bustle below. Make sure to make time for the pool, we wished we could have stayed longer!Genuine Hotels.com guest review
"A new kind of excellent hotel!"
We had a great experience by staying in this hotel. Besides being excellent in almost everything, it is technologically driven in other words, lot of room comforts are driven by the touch of a button. It takes a while to understand all the features in the rooms. everyone who can afford a five star should stay in this place. It's an experience in every […] sense! Read moreGenuine Expedia guest review
I have stayed at some of the best hotels in Europe and the United States and EPIC SANA Lisbon comes right at the top 1 or 2. Our family stayed 3 days and 2 nights recently (March 31st, 2014). The reception staff were extremely helpful, courteous and understanding. They went out of their way to get us a room early as we had arrived on a long haul flight […] and were tired. The restaurant was fabulous, where nothing is taken for granted and quality is superlative. The room and bathrooms and the gym, the heated indoor pool, the spa and everything else in between were exactly what defines luxury. We felt pampered at every turn and were very happy that we made EPIC SANA our place to stay at Lisbon. Please do not hesitate to make your booking here - you will be happy you did it. God bless the staff and owners of EPIC SANA. It is truly 5-star. Believe me, I am not very charitable with comments where quality is compromised and have a pretty high bar on creature comforts. This one met the high bar. Read moreGenuine Hotels.com guest review
Liked everything about the hotel. Would recommend it to everyone.Genuine Expedia guest review
Hotel very new, less than 1 year, and is very well located, wonderfullGenuine Expedia guest review
This hotel was truly EPIC, we had a wonderful experience. Everything from the gym, pool and spa were all first class. We loved the welcome desserts and the nightly chocolate. The room was very clean and the shower was the best i've ever used. We spent several days in the spa and all of the treatments were better than the one before. I will stay here […] the next time I go to Lisbon. Read moreGenuine Hotels.com guest review
"Superb Hotel and Staff"
This is one of the best hotel experiences that I have experienced for a long time. The staff were fantastic and the service a cut above the rest. I will definetely return. The ambience and Spa treatment was extraordinary.Genuine Hotels.com guest review
This hotel was ABSOLUTELY AMAZING! We went for a concert and it was inexpensive for the EPIC stay we had :) I would definitely recommend this hotel. The staff was so accomodating and professional.Genuine Expedia guest review
"Great hotel in Lisbon"
An excellent hotel in Lisbon. Large rooms even by American standards, with plenty of convenient storage space. Very modern, with grohe or hansgrohe faucets, and electronically-controlled shades both on exterior windows and in showers. Wonderful indoor pool with sauna and steam room, and reasonably good gym. The outdoor pool is on the roof, and is also […] very nice. The staff was very helpful and courteous. Overall, a great hotel - would definitely stay again and would recommend to friends. Read moreGenuine Expedia guest review
"Everything was perfect!"
BRAND new hotel, smack in the middle of downtown Lisboa. Impeccable service, beautiful comfortable room and excellent breakfast!Genuine Hotels.com guest review
"Fantastic hotel located minutes from Sea & City"
From the minute we arrived the experience was wonderful. The staff were excellent and informed, the lobby was amazing, the rooms were first class, the breakfast buffet and dining was excellent and the pool and bar on the 9th floor were breathe taking. All in all the hotel was amazing.Genuine Expedia guest review
"Great hotel close to a Amoreira shopping mall"
Even though the hotel is new, it�s great. It has a fine decoration, the rooms have space and are also very high-techGenuine Expedia guest review
Hôtel qui mérite largement ses 5 étoiles. Accueil avec des bouchées sucrée. Chambre moderne et extrêmement confortable. Le meilleure durant notre séjour au Portugal.Genuine Hotels.com guest review
5* all the way. So amazing. Only bad thing is there Drink pricing far higher than most hotels in this category. A must stay hotel and I will return back this weekend just cause I miss it already. Lol.Genuine Hotels.com guest review
"Epic is epic!"
Stayed here for 3 nights after a luxury cruise. Pleasantly wowed! The architect/designer is top notch. Breakfast was epic! Hotel restaurant, pool and spa are all epic! Rooms were very high tech and cool! Had everything except Q-tips! Loved the Nespresso machine and complimentary water. Only complaint I have is the telephone service. Tried calling housekeeping […] twice and no one picked up. Reception also didn't pick up one time. Turn down service needs improving if they want to be even more epic! They didn't turn down the beds or change towels. They did drop off a couple of chocolates two times out of our three nights. Read moreGenuine Hotels.com guest review
Good; Clean hotel Friendly staff Good breakfast Shopping mall a few minutes away Bad; Children not allowed in the indoor pool Outdoor pool really busy, not enough space Reception is very busy 20 minute walk uphill from the main squareGenuine Hotels.com guest review
An excellent experience, and probably the best dinner I've ever eaten.Genuine Hotels.com guest review
What an amazing hotel - from the moment of arrival you are made to feel 5 star in luxury and service. The staff could not be more helpful and are quick and efficient. The rooms are fabulous and cleaned to perfection - the latest technology with bluetooth and everything is electronically controlled. The inside and outside pools are lovely but we found […] in August you had to get up early to get a sundbed! Food at the hotel is of a great standard and the breakfast buffet has everything you could wish for. We ate in the evening too and at €35 for a buffet with wine was good value for the quality. As expected some of the drinks are on the pricey side but do come with a variety of nibbles every time. Location is at the top of the town a bit of a walk to 'downtown' although with a hotel this good we felt we didn't need to go anywhere else. The Amories centre is really close and has a good supermarket for supplies and also some good food outlets (Sushi, Italian etc) which are cheaper than the hotel. An EPIC stay. Read moreGenuine Hotels.com guest review
"Pluses and minuses"
On the first day really impressed. Good friendly service, beautiful hotel, upstairs pool amazing. However, as hotel got busy service very erratic. Room cleaned but new amenities/soaps missing. No one controlling beds around pool area (as there was a wait list that many ignored), some staff very friendly (Jessica was fantastic), others seemed not to […] care, forgot orders, etc.... Breakfast was outstanding and spa services excellent and well organised Read moreGenuine Hotels.com guest review
"Wish this chain was in NA!! The Nicest EVER!"
We loved this hotel of all the hotels we stayed at while in Portugal. From Porto to the Algarve, this was our favourite. Stunning spaces, Fabulously appointed bedrooms, lots of cupboards, and tuck away spaces... Loved the espresso machine in the room! Rooftop Swimming pool was spectacular and enjoyed the service of food and beverages brought to our […] chaise lounge! Staff at front desk were amazing and so accommodating... giving great advise on restaurants, and how to get around! We loved the EPIC SANA and will look for the chain when traveling again in Europe! Read moreGenuine Hotels.com guest review
Excellent hotel with good location near some great high end shopping but sort of a walk to the major sights but located close to the metro.Genuine Hotels.com guest review
Very beautiful hotel with helpful staff! It is a relatively new hotel and you notice this from the moment you walk in. The rooms are well equipped (even with Nespresso coffee machines!), beds really comfortable and bathrooms are not small. Breakfast was excellent (you may call it gourmet) and the only negative was the parking fee.Genuine Hotels.com guest review
"Far from the centre"
Great and very new hotel but a bit far from the centre.Genuine Hotels.com guest review
"A 5* hotel you'll want to go back to"
Back in Lisbon and having tried a number of Hotels, this Epic Sana is the one I will come back to from now on. The service, the rooms (comfort, cleanliness), the Spa and the central location make this an all-round top choice for anyone travelling to Lisbon. One minor gripe, they need to use better oranges for the orange juice at breakfast, especially […] considering the quality of national produce available. Read moreGenuine Hotels.com guest review
What a great hotel. Travel every week with work and this is by far the nicest one. Lovely room, fantastic swimming pools, great location, superb price, friendly staff. Loved loved it and will returnGenuine Hotels.com guest review
"High quality modern hotel"
A comfortable and high quality modern hotel with very polite and helpful staff. The room was a great size and the facilities within were good and very easy to operate. The only downside in the room was the daily service which was good for general cleanliness but the basic essentials and extras were rarely replaced without a request down to reception […] which became annoying. The food was good and the breakfast buffet varied enough with helpful staff. This hotel does offer a potential 5 star experience but there is something lacking in the overall service quality currently that misses the mark. The location is good depending on what you are looking for - easy to walk into town and taxi back up the hill - only downside is the neighbourhood view which overlooks the rooms but this is a city centre location Read moreGenuine Hotels.com guest review
We had a superior room, the facilities were fantastic, great decor; staff were friendly and extremely helpful - our checkout time was extended to 3 pm at no extra cost. The open roof pool is beautiful; the one problem is the small deck area around it, in the afternoon it can be a mission to find a free sun bed. Overall wonderful hotel. Definitely r […] ecommend Read moreGenuine Hotels.com guest review
Excellent hotel, very clean and modern. Close enough to the main street and shopping.Genuine Hotels.com guest review
"Wonderful service and facilities"
Welcoming staff, great facilities - modern and very clean room with lovely touches like Nespresso coffee maker.Genuine Expedia guest review
One of my best hotel experiences ever, exceeded my expectations on every level. Great location for exploring the city, only 30 minutes from the Airport by metro. Amazing roof top pool area, comfortable contemporary rooms, excellent breakfast. We ate dinner in the restaurant on the evening of our arrival, first class, the best meal and service we had […] during our stay in Lisbon. Will certainly stay here again when in Lisbon. The hotels greatest asset is it's wonderful professional and friendly staff. Read moreGenuine Expedia guest review
"ABSOLUTELY 1st class Truly 5 star hotel. BOOK IT !"
From the moment we arrived (hours earlier than check in ) , the staff could not have been more welcoming and friendly. The first impression was wonderful , incredibly the hotel is even better in reality than the photos.. Superb !! We requested a river view room and were accommodated . Room was huge ! Most comfortable bed ever, most amazingly modern […] mirrored tv etc and lots of technological (yet manageable ) gadgets . . Outdoor heated bar area was fab , relaxing lounger seating also. Roof top pool was fantastic and great buzz about the area which catered for families as well as couples. Petit fours arrived shortly after check in and were a lovely gesture and most enjoyed, our nightly chocs were also gorgeous. I would go back and stay at The Epic Sana in a heartbeat .. and I cannot recommend it more highly. Just Book and Enjoy your truly 5 Star luxury experience. Read moreGenuine Expedia guest review
Lovely hotel, lovely room. Your personal fitness will be guaranteed after you walk from Pombal square up to hotel a few timesGenuine Expedia guest review
Gorgeous hotel. Spotlessly clean, huge size room and beds. Bathroom was different, glass windows (although you can put the blinds down!) toilet is behind a frosted door though so don't worry about privacy! Spa facilities were excellent. Only downside is the location is a little bit out on its own, not many eating options nearby in the evening.Genuine Expedia guest review
Amazing hotel just outside of main tourist areas. Simply EPIC in every way. Location may not be the easiest to get to, and its not really near a whole lot, but it's within a 10 EURO cab from everywhere. And the hotel made up for any location inconvenience.Genuine Expedia guest review
"Amazing hotel with an amazing view"
We had an amazing time at this hotel from the moment we arrived. Despite a mixup with the room we were given (the other guest had not checked out yet) we were treated like they really wanted us there. Our room exceeded our expectations, this was our last stop after travelling through France, Italy, Spain and then Portugal and we were very impressed. […] I should add that on two occasions on our first day were sent up platters of food as an apology for the mixup with the initial room. We are already planning to go back to this hotel next year Read moreGenuine Expedia guest review
Pros: Excellent breakfast; staff were friendly; provided daily water and chocolates Cons: Bit far from the main part of the city and good restaurants; pool closed way too early; one elevator didn't work so caused overcrowding in other twoGenuine Expedia guest review
"Beds Service Location Fantastic"
EPICGenuine Hotels.com guest review
"Fabulous city break"
I would go back to the Epoc Sana tomorrow if possible We had an Epic week! Great location, the roof top pool and bar are amazing and the staff were faultless, friendly and let us have a free late check out! Lisbon is also Epic, great value for money, and the wine is amazingGenuine Expedia guest review
Great hotel, deserves all its 5 starsGenuine Hotels.com guest review
Comfy beds, beautiful rooftop pool, one of the finest hotels we ever stayed in!Genuine Expedia guest review
Very modern and stylish hotel. Rooms extremely comfortably and well equipped. Close to centre and other tourist locationsGenuine Hotels.com guest review
"Great hotel, great breakfast"
The hotel was excellent, great value on the deal we had from expedia. It's a really luxurious hotel with indoor pool and outdoor rooftop infinity pool. The staff were really attentive and helpful. The breakfast was excellent and we had no need for lunch! The rooms have some great touches. Would definitely go back!Genuine Expedia guest review
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