All hotels in Lisbon, Portugal
1 room, 2 adults
You can collect Welcome Rewards® nights hereAv. Engenheiro Duarte Pacheco 15, Lisbon, 1070-100, Portugal, ‏‎800-491-6126
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4.9 / 5Outstanding

Score breakdown (from 437 reviews)

Average rating for:

  • Cleanliness
    4.9
  • Service
    4.8
  • Comfort
    4.9
  • Condition
    4.9
  • Neighborhood
    4.2
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5.0 / 5Outstanding
"Excellent hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent hotel, really 5 stars. We had a great moment there. I really recommend.
Genuine Hotels.com guest review
2 night romance trip Dec 30, 2014
Julia
US
5.0 / 5Outstanding
"Excellent Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We booked this hotel on Expedia without having prior feedback. We were really surprized when arrived. The location was good and easy to access. From outside the Hotel was very nice and the staff was extremly helping and warm starting from the beginning. The room was a real surprise! Hi-tec, esthetic, highly comfortable and spacious... I loved the tv and hotek entertainment system which was the best I've ever seen. Almost everything thing in the room was automatic (all lightings, curtains). The spa, inside swimming pool, sauna and steam room were great... The breakfast was very good and rich. There was also parking/valet facility which was also helping for people like us traveling by car (15,50 €/night). We had planned to celebrate the new year in Lisbon with our kids and didn't know what to do and were to have dinner. Then, we saw the Hotel NYE dinner and event on internet. After a quick research, we decided to make reservation at Epic Sana. We were still having some doubts about our decision. But the event was very well organized and the attending people were chick... The dinner was magically good. Every plate was an art piece. The live music during the dinner was a real feast... In the midnight everybody vent to the roof to watch the fireworks... This was fascinating. During the breakfast on the 1st of January there was again live music and this was lovely... We visited with our daughter and son in law for three days but we would absolutaly stay longer...
Genuine Expedia guest review
Other trip Jan 3, 2015
Murat
US
5.0 / 5Outstanding
"Great contemporary hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Everything worked out fine. Perhaps the only complaint is that it is a 20 minute up and down walk from shops and restaurants in downtiwn Lisbon.
Genuine Expedia guest review
Other trip Jan 3, 2015
A Traveler
US
5.0 / 5Outstanding
"Amazing hotel in a great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
A fantastic and relatively new hotel in a great location. The service was top notch; the facilities are modern and attractive; the room service food was surprisingly good. It is within a 5-minute walk to a major shopping mall and a 15-minute walk to the City Center, a huge park and a Metro stop. (Keep in mind that there's a SANA Hotel Lisboa, which is different from this one. Specify "EPIC SANA Lisboa Hotel" if you take a taxi or the Aerobus.) I can't wait to return!
Genuine Hotels.com guest review
1 night trip Nov 21, 2014
A Traveler
US
5.0 / 5Outstanding
"A world class Hotel and Spa off the beaten path."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This hotel is in the business district and off the typical tourist path and that was just what we wanted. Every day we left the hustle & bustle and sought refuge in this quiet and completely modern hotel and spa. The breakfast buffet is first class and well worth the cost. The spa has steam room, sauna, an amazing indoor pool (really it’s World class). Daily wine and tapas delivered to-your-door at 6:00 pm is a delightful bonus. A+
Genuine Hotels.com guest review
4 night romance trip Nov 8, 2014
Thomas
US
4.0 / 5Excellent
"great choice away from the heart of the city"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
outstanding property. great staff. gorgeous room. but it's not close to anything else one would want to see or do in lisbon. and that makes it a place i'd not return to. if you don't mind taking cabs a lot, you can't find a better spot. outstanding gym, great food (very expensive, though), absolutely outstanding staff. tip: get a room that includes breakfast. you won't regret it. the breakfast buffet in the dining room is beyond wonderful. tons of choices, all tasty.
Genuine Hotels.com guest review
6 night trip Nov 9, 2014
miriam
US
5.0 / 5Outstanding
"EPIC!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Only this to say is EPIC
Genuine Hotels.com guest review
1 night romance trip Oct 25, 2014
Elaine
US
5.0 / 5Outstanding
"Wonderful Service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We loved this hotel. Very modern-not in the center of the Lisbon but we liked the area and did not mind the walk/transport. Most important-theservice was outstanding. Everyone was helpful especially Andre at the front desk. He helped us arrange our "side trip" to Sintra and was terrific! We also ate dinner at the restaurant and the food/service was amazing. The chef even gave us a complimentary appetizer and dessert-delicious. The fact that breakfast was included every morning was an additional perk.
Genuine Hotels.com guest review
3 night romance trip Oct 14, 2014
Nancy
US
5.0 / 5Outstanding
"Great hotel all around"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Five stars in every aspect, quiet, comfortable beds, great spa and friendly staff+++++ Will return
Genuine Expedia guest review
Other trip Oct 19, 2014
A Traveler
US
5.0 / 5Outstanding
"Great modern hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Fantastic new hotel ! Great service, very good new modern clean rooms ! Located near a shopping center ! Very easy to recommend !
Genuine Expedia guest review
Other trip Oct 17, 2014
MARCIA
US
5.0 / 5Outstanding
"Fabulous staff. Room very modern excellent"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Would cone back here location excellent. Great pool and service. Breakfast included very good
Genuine Expedia guest review
Other trip Sep 30, 2014
A Traveler
US
5.0 / 5Outstanding
"Service"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Food service could have been better, waited 45 min for glass of wine at dinner. Spa for lady excellent, chocolate. Spa for man, fair to poor, hot stone. No jacuzzi.... Overall the hotel Memorial!
Genuine Hotels.com guest review
4 night trip Sep 20, 2014
Max
US
5.0 / 5Outstanding
"100% Positive"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent Hotel
Genuine Hotels.com guest review
3 night trip Sep 11, 2014
Mike Parker
US
5.0 / 5Outstanding
"Family vacation"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
One of the best luxury hotel...Recommend for couple & family. Enjoy!!
Genuine Expedia guest review
Other trip Aug 19, 2014
A Traveler
US
5.0 / 5Outstanding
"Beautiful Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This was a beautiful hotel with very modern amenities and a lovely rooftop pool overlooking the city.
Genuine Hotels.com guest review
1 night romance trip Jul 30, 2014
Michael
US
5.0 / 5Outstanding
"Amazing Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
New and modern. Very clean and very well located. Exellent!
Genuine Expedia guest review
Other trip Jul 30, 2014
Diana
US
5.0 / 5Outstanding
"Very Nice Hotel."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The Epic Sana is a great place to stay in Lisbon. I would most definitely return again if back in Lisbon. The food is expensive at the hotel but they have a very nice breakfast in the morning which was included in my room price.
Genuine Expedia guest review
Other trip Jul 29, 2014
Brent
US
5.0 / 5Outstanding
"Great Hotel...a little removed from the City Cente"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
The rooms are large and super comfortable. High end computer controlled blinds and lights. We loved the room and shower/bath. The rooftop pool is amazing! Our kids loved it so much and although there aren't a TON of kids around, they weren't made to feel awkward. The pool has these amazing shaded lounge beds and sun beds that fill up really quick, so you need to either know your going to wait for a while to grab one late in the day or head down there when they open and do your sight seeing later. The pool was great after long days exploring. We had breakfast with our rate and it was AMAZING. So good, we totally ate too many calories :-) The service was 5 star. Lisbon has cobble streets and hills and the walk from the hotel to the center is 20-30 minutes. Cabs are readily available but something to note. The front desk only recommended tourist trap restaurants in the center which were expensive and not good. We did some of our own exploring and if you take your first right out of the hotel and than the first street on the right and walk...you will encounter better restaurants and some cute sections.
Genuine Hotels.com guest review
4 night family trip Jul 19, 2014
Noelle
US
4.0 / 5Excellent
"very clean and nice hotel."
  • Cleanliness
    2.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    1.0
BEAUTIFUL hotel . Staff very helpful, multilingual. The hotel is far from the local restaraunts and other sites but if you do not mind walking 3 TO 4 miles then your okay. Meals , especially the $24 buffet breakfast is definately worth it and gave us the energy needed for the whole day. It included dishes from all throughout europe so no worry about leaving without trying the local fare. spa and bar is state of the art and very clean and fun no need to go to a bar in town . Overall the hotel was clean and provided a comfortable stay.
Genuine Hotels.com guest review
4 night trip Jul 3, 2014
Gloria
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
nice breakfast and great service in the hotel restaurant. Hotel reception were very courteous and helpful. This hotel location is a bit far for walking to the old town.
Genuine Expedia guest review
Other trip Jul 15, 2014
A Traveler
US
5.0 / 5Outstanding
"Epic all the way!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This hotel is an amazing experience all the way!!! Incredibly well designed thinking about all details to make your stay something else more than a bed and shower, this place will open new windows in your mind!!!
Genuine Expedia guest review
Other trip Jul 14, 2014
Patricio
US
4.0 / 5Excellent
"Nice hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
No hotel is perfect, but this hotel is pretty close. The room is specious enough for Europe and the spa facilities were well maintained. The hotel staff was very helpful and efficient with our requests. It is a little bit of a walk to the metro station but the proximity of banks and ATMs as well as a supermarket in the mall across the street was a good trade off. the hotel is new so taxi drivers need a little help to find it so it's a good idea to reference the mall as there are a few Sana hotels in Lisbon and this one is not yet as well known.
Genuine Expedia guest review
Other trip Jul 11, 2014
bridgette
US
5.0 / 5Outstanding
"5 Star Weekend"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Our stay at Epic Sana couldn't have been any better. The service was excellent. Breakfast buffet was 1 of the 3 best I've experienced traveling the world and staying in exclusive hotels. Note that although cook to order eggs were missing from the breakfast buffet, I simply asked our server and they were happy for the chef to prepare them! The spa was fantastic. My husband had the best 90 min deep tissue massage of his life and I had a fabulous signature treatment combo that lasted 2 hours! The spa was lovely and the value, excellent. The pool had a nice vibe and was a nice break from the city. The only slight negative was that the drinks at the bar were outrageously priced compared with everything around... But, not a show stopper for us.
Genuine Hotels.com guest review
3 night romance trip Jul 4, 2014
Amy
US
5.0 / 5Outstanding
"EXCELLENT in every way."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I had an incredible experience at this hotel. It is new, beautiful, calm, attentive, comfortable, and very clean. Highlights: rooftop pool (best kept secret in Lisbon!); amazing spa and gym and indoor pool facilities; excellent service (I checked it at 9am and was given a room immediately); delicious breakfast which is a steal when included in your room rate.
Genuine Expedia guest review
Other trip Jul 2, 2014
Rachael
US
5.0 / 5Outstanding
"4 night stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
One of the better stays I've had. Service was friendly and helpful, room was good sized, clean and modern. Spa facilities were clean, well maintained and relaxing. Only downside of stay is that the automatic privacy blinds in the shower were a bit irritating as they opened automatically when you come in the room and put your card in. Also bathroom not very soundproofed.
Genuine Hotels.com guest review
4 night business trip Jun 20, 2014
A Traveler
US
5.0 / 5Outstanding
"Awesome"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I booked some personal vacation here before going to a business conference just outside of Lisbon. This place is great. It is a very new hotel. The spa is awesome - and perfect after a trans-Atlantic flight; one of the best massages I have ever had. There is a rooftop pool and an indoor pool, sauna and steamroom (not quite a hammam IMHO: it lacks the proper elevated stone platform on the floor). Try to get a rate that includes breakfast; I did find that lunch at the hotel was over priced (it was a prix fixe). The hotel is in the same neighborhood as the Four Seasons and The Ritz... so you're in about the most high end area of Lisbon as you can be. Walk down the hill to get to Av. de Liberdade which could be confused for a high-end Parisian boulevard or a mash up of Madison & 5th Aves. if it weren't for the tiled sidewalks.
Genuine Hotels.com guest review
2 night business trip Jun 14, 2014
Matt
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
New hotel Very clean Great staf Location is close to shping mall
Genuine Expedia guest review
Other trip Jun 13, 2014
benny
US
5.0 / 5Outstanding
"5 star doesn't disappoint!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
This hotel is very new and it shows. The rooms are everything you'd expect from a 5 star and the service matches. The best part of the hotel is the rooftop pool! Great views overlooking the city and a truly relaxing oasis from the hustle and bustle below. Make sure to make time for the pool, we wished we could have stayed longer!
Genuine Hotels.com guest review
1 night trip Apr 17, 2014
RB
US
5.0 / 5Outstanding
"A new kind of excellent hotel!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We had a great experience by staying in this hotel. Besides being excellent in almost everything, it is technologically driven in other words, lot of room comforts are driven by the touch of a button. It takes a while to understand all the features in the rooms. everyone who can afford a five star should stay in this place. It's an experience in every sense!
Genuine Expedia guest review
Other trip Apr 19, 2014
Ram
US
5.0 / 5Outstanding
"Simply "Wow!""
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I have stayed at some of the best hotels in Europe and the United States and EPIC SANA Lisbon comes right at the top 1 or 2. Our family stayed 3 days and 2 nights recently (March 31st, 2014). The reception staff were extremely helpful, courteous and understanding. They went out of their way to get us a room early as we had arrived on a long haul flight and were tired. The restaurant was fabulous, where nothing is taken for granted and quality is superlative. The room and bathrooms and the gym, the heated indoor pool, the spa and everything else in between were exactly what defines luxury. We felt pampered at every turn and were very happy that we made EPIC SANA our place to stay at Lisbon. Please do not hesitate to make your booking here - you will be happy you did it. God bless the staff and owners of EPIC SANA. It is truly 5-star. Believe me, I am not very charitable with comments where quality is compromised and have a pretty high bar on creature comforts. This one met the high bar.
Genuine Hotels.com guest review
2 night trip Mar 29, 2014
Extremely satisfied
US
5.0 / 5Outstanding
"Wonderful Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Liked everything about the hotel. Would recommend it to everyone.
Genuine Expedia guest review
Other trip Apr 2, 2014
A Traveler
US
5.0 / 5Outstanding
"Fantastic"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Hotel very new, less than 1 year, and is very well located, wonderfull
Genuine Expedia guest review
Other trip Mar 17, 2014
alvaro
US
5.0 / 5Outstanding
"EPIC"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
This hotel was truly EPIC, we had a wonderful experience. Everything from the gym, pool and spa were all first class. We loved the welcome desserts and the nightly chocolate. The room was very clean and the shower was the best i've ever used. We spent several days in the spa and all of the treatments were better than the one before. I will stay here the next time I go to Lisbon.
Genuine Hotels.com guest review
3 night trip Feb 13, 2014
A Traveler
US
5.0 / 5Outstanding
"Superb Hotel and Staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This is one of the best hotel experiences that I have experienced for a long time. The staff were fantastic and the service a cut above the rest. I will definetely return. The ambience and Spa treatment was extraordinary.
Genuine Hotels.com guest review
1 night trip Dec 29, 2013
Peter D
US
5.0 / 5Outstanding
"Luxury"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This hotel was ABSOLUTELY AMAZING! We went for a concert and it was inexpensive for the EPIC stay we had :) I would definitely recommend this hotel. The staff was so accomodating and professional.
Genuine Expedia guest review
Other trip Nov 25, 2013
A Traveler
US
5.0 / 5Outstanding
"Great hotel in Lisbon"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
An excellent hotel in Lisbon. Large rooms even by American standards, with plenty of convenient storage space. Very modern, with grohe or hansgrohe faucets, and electronically-controlled shades both on exterior windows and in showers. Wonderful indoor pool with sauna and steam room, and reasonably good gym. The outdoor pool is on the roof, and is also very nice. The staff was very helpful and courteous. Overall, a great hotel - would definitely stay again and would recommend to friends.
Genuine Expedia guest review
Other trip Oct 13, 2013
Alex
US
5.0 / 5Outstanding
"Everything was perfect!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
BRAND new hotel, smack in the middle of downtown Lisboa. Impeccable service, beautiful comfortable room and excellent breakfast!
Genuine Hotels.com guest review
5 night business trip Sep 29, 2013
Alec
US
5.0 / 5Outstanding
"Fantastic hotel located minutes from Sea & City"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
From the minute we arrived the experience was wonderful. The staff were excellent and informed, the lobby was amazing, the rooms were first class, the breakfast buffet and dining was excellent and the pool and bar on the 9th floor were breathe taking. All in all the hotel was amazing.
Genuine Expedia guest review
Other trip Aug 25, 2013
Tariq
US
5.0 / 5Outstanding
"Great hotel close to a Amoreira shopping mall"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Even though the hotel is new, it�s great. It has a fine decoration, the rooms have space and are also very high-tech
Genuine Expedia guest review
Other trip May 27, 2013
Marco
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Worth every cent, good value for the money"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We had a wonderful stay , thank you so much.
Genuine Hotels.com guest review
4 night family trip Apr 4, 2015
Frank
IE
5.0 / 5Outstanding
"Excellent hotel but beware of the speed of service"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Great Hotel with excellent facilities. Buffet breakfast is great value with lots of variety on offer, service was very slow at the rooftop bar, so much so that I went down to the inside bar to get drinks ( over 20 mins), by day 3 of my stay there were more people on duty so service improved. The Sauna door did not shut properly for 2 days, this was reported to 2 different spa staff members on different days but the speed of response is not what you expect from a 5 star hotel. Apart from these issues, the staff were very good.
Genuine Hotels.com guest review
4 night romance trip Mar 12, 2015
neil
GB
5.0 / 5Outstanding
"A lone weekend in Lisbon"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
We were greeted warmly from the staff but our first room which was a family room, had a very offensive door. The front desk immediately changed our room which was fine. The only disappointing aspect was the outdoor was not open having been told by the receptionist on the phone that it would be thus my children were not able to enjoy a swim nor go to the spa since they were not 18 years of age. However, this minor annoyance did not affect our impression of Lisbon nor our overall stay at the hotel. The location was fine since we enjoyed walking into the city.
Genuine Hotels.com guest review
3 night family trip Feb 14, 2015
A Traveler
GB
5.0 / 5Outstanding
"Wonderful for all the family"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Primarily for business but called family over for the weekend. The staff was brilliant and made every effort to ensure both ourselves and the kids were comfortable. Thanks to all at Epic Sana especially Sara, Ana, Bruno Hope to revisit again in the future
Genuine Hotels.com guest review
9 night business trip Feb 9, 2015
Waseem
GB
5.0 / 5Outstanding
"no complaints"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
great stay in a classy hotel
Genuine Hotels.com guest review
5 night romance trip Feb 11, 2015
P
GB
5.0 / 5Outstanding
"First class"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Just stayed at the Epic for one night to link up a flight out of lisbon the following day. I have stayed in various hotels in Lisbon for this reason In the past but none (incl tiara park, Sofitel, Sheraton, Tivoli) have been impressive as the Epic Sana. First class across the board, would highly recommend.
Genuine Expedia guest review
Other trip Jan 29, 2015
On the road
GB
5.0 / 5Outstanding
"First class hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We booked the Epic Sana as a birthday treat and we couldn't have chosen a better hotel. If you are looking for something a little bit more then book this hotel and be prepared to be spoilt. Thank you for making this holiday memorable.
Genuine Expedia guest review
Other trip Jan 14, 2015
Paul and Jane
GB
5.0 / 5Outstanding
"Great hotel and location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Really good overall but be careful if you have kids as the pool inside is really for adults only and more of a spa atmosphere so need to keep the noise down. Room service was superb - probably the best we have ever had in terms of quality etc.
Genuine Expedia guest review
Other trip Jan 4, 2015
shehan
GB
5.0 / 5Outstanding
"Very luxurious and totally worth it"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I stayed for three nights and thought the room was very clean, well furnished, and spacious. The hotel and the staff were very kind and helpful. However, during breakfast, it's slightly hectic. It takes a long time for any drinks orders to be placed on the table. Although I understand, in one instance I believe the waiter forgot our order. On a slightly different note, the location is slightly off from the centre- not a problem though because the centre is only a 20 minute walk away. The hotel is close to a shopping centre and the main tour bus stop. The stay was very enjoyable and would stay again.
Genuine Expedia guest review
Other trip Jan 1, 2015
A Traveler
GB
5.0 / 5Outstanding
"A pleasant stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Good gym. Good breakfast. Good room. Hard to get a taxi.
Genuine Hotels.com guest review
2 night business trip Dec 19, 2014
A Traveler
AS
5.0 / 5Outstanding
"fabulous hotel!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Nice, clean, comfortable in a good location with friendly and polite staff. Very beautiful and comfortable shower. Comfortable bed. Big rooms. Good breakfast. Very stylish and good quality bar food and deserts.
Genuine Expedia guest review
Other trip Dec 26, 2014
Dany
GB
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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