Overall, this apartment was a great value! The apartment had a couple of issues with the washing machine and blow dryer not working, but they promptly fixed these issues. The floor was a little dirty, but overall, the apartment was comfortable and fairly clean. The hot water did not last for more than 15 minutes and took a while to refill, so make sure […] to time your showers correctly. The staff was very helpful. The location was great as well, as it was only a 5 minute walk to the Plaza de Espana metro stop and there were countless restaurants and bars within a short walking distance. I definitely recommend. Read moreGenuine Hotels.com guest review
goodGenuine Hotels.com guest review
"CLose to everything"
Really nice place and very good location. Staff was very helpful. Sofa bed was uncomfortable and we notified hotel staff.Genuine Hotels.com guest review
Loved the hotel, location, employees. Everyone was very accommodating, friendly and helpful. We will come again!Genuine Hotels.com guest review
It was ok, however as it is an old building it is too noisy, especially the water pipes and the doors.Genuine Hotels.com guest review
There is no sign out front. You have to go into the garage and then there is a lobby. Everyone was confused by it.. Easy walk to from Metro. Across from Palace garden, I loved going over to sit and read a bit. Very clean, modern IKEA style. Room has nice kitchen space with washer that we needed. Dryer works, but not to US standards. Lights over bed […] had 4 watt bulbs which were useless. But large comfortable room. Read moreGenuine Hotels.com guest review
This apartment (not a hotel) room was the perfect place to stay in Madrid. My room was a studio room, which was the perfect way to experience Madrid. The room was spacious, clean, and quiet. It had a fridge, washing machine, and dish washer. It gave my wife and I the option of eating out or dining in and relaxing. The hotel is close to all the attractions […] and a short walk to the subway. Also, hidden behind the neighborhood where this hotel is at, is a park that gives a perfect view of the palace and the entire city. Stay here! You won't regret it. Read moreGenuine Hotels.com guest review
Room on a picture is nicer then a one we got. Location is perfect.Genuine Hotels.com guest review
We enjoyed the stay but there were problems with the registration process. We were directed to a room that was already occupied.Genuine Hotels.com guest review
"Great location, excellent value for the money."
A little loud but excellent stay, and a great walking distance to sights. Would definitely stay here again.Genuine Hotels.com guest review
"Close to the palace!"
This hotel was very nice and had a great location! I would recommend this hotel to my friends and would stay there again!Genuine Hotels.com guest review
Room was clean and convent to palace and metro. Not well marked outside. It needed some way to tell someone in the room they were on the street and wanted in. I would Stay there again.Genuine Hotels.com guest review
new appartments, at a great price, this is a no frills place, but surrounded by restaurants, and shops and walking distance from the center of madrid, very convenient, and very confortable,nice staff at the reception (the only staff in the property) I will definitelly be backGenuine Hotels.com guest review
"madrid is did"
The hotel was great and would definitely stay there again.Genuine Hotels.com guest review
"Very nice apartment"
Everything was fine, really nice. PROS: staff really friendly, apartment was really nice, view from our apartment to the Royal Palace was great. CONS: Smelly bathroom. It just smelled really bad. Location, not that good for everyday walk to the city.Genuine Expedia guest review
"Don't Judge a Street by its Cover"
When the taxi first pulled up to the apartment complex I was upset and concerned seeing this highly graffiti-ed area on a busy roadway. The taxi driver than tried to scam us on the fare (as first time visitors in Spain, this was not a good impression. The taxi was from the airport). After fighting with the driver over what his boss quoted as the price: […] 30 euro (the driver demanded 40 from us to pocket the extra 10). After refusing to pay- surprisingly- he gave up and took the 30 euro and left us at the front of a security iron gate to the apartment. This didn't help among the graffiti and weathered looking neighbor. I did not want to be walking this area at night. I did not feel safe at first inspection. From the internet it looked to be advertised on the same street as the Palace/Cathedral, and it is not. It is across the street, up a hill going under the underpass- bridge. However; the apartment and staff were excellent. After a couple of days of getting adjusted and taking in the city I felt safe and good about the area. People were nice- and at night there are people everywhere so it feels secure. I would come back. I also appreciated that it was in a quieter section of the city away from Gran Via and Plaza Mayor during the Madrid night craze of parties. Gran Via is within walking distance- we enjoyed the Opera area a lot- also very close. All in all- this is a great apartment and staff very accommodating. Would do it again. Read moreGenuine Expedia guest review
"Served us great"
We were in Madrid for just one night and arrived late, we just needed a place to sleep. Since we arrived after 11:00 PM we had to call to have them prepare the key for us. The self checkin process was very efficient, beside the fact I would expect them to prepare for self checkin automatically if the see we're arriving late. The bed was the most comfortable […] I tried at any hotel, and I have back problems. Read moreGenuine Expedia guest review
"Close to Royal Palace"
We rented two one bedroom apartments for six of us. The location is great, just a short walk from the Plaza de España metro. Gran Via has many restaurants and shops. The apartment is clean and morden and kitchen has everything you need to cook a meal. There is a washing machine in the unit which is great. We had a great time staying.Genuine Hotels.com guest review
"Good value and great location"
Overall we were very happy with the apartment, it's location, size specially the fact that it was very quiet the only complain is that the floors have not been cleaned for a while. We would certainly recommend it.Genuine Hotels.com guest review
It is at a great location (2 blocks from train/bus station) and at a great price. We got a studio which is like a mini suit. There is NO phone in the room but there is payphone 1 block from the hotel.Genuine Hotels.com guest review
We had a fantastiic stay at plaza de oriente hometel Madrid. The studio apartment that we had was quiet, clean and spacious for two adults and our 11 yesrold. My inlaws had the alpartment next door and they were very plessed witth their apartment as well. The location was grest, just a 15 walk to the heart of Sol. The staff were very friendly and helpful. […] The only downside was that the Wi-Fi kept dropping out and we were without an Internet connection for a number of hours. I am of the opinion that nothing in this world is perfect but if the Wi-Fi was fixed this homtel would have come close. Read moreGenuine Hotels.com guest review
"nice clean apartment"
Really enjoyed staying here.very clean nicely decorated apartment. friendly staff. Short walk to the centre.Genuine Hotels.com guest review
The pictures and the hotel are not the same! I saw a great picture but quality of room did not match. Disappointed!Genuine Hotels.com guest review
basically, the room was so good. however, the attitude of the staff was terrible. 6 of people was living in a room but they could not provide enough water for shower. then i asked the staff to come up to have a look. he said we had to wait for 1 hour to wait the boiling water. then he left while i was trying to stop him. so it means we needed to wait […] for 5 hour if everyone wanted to take a shower. Read moreGenuine Hotels.com guest review
"Good location, no hot water"
The running of it was poor. We arrived and they gave us the key to the room which was already taken by other tenants (which were surprised when we walked in as they were relaxing in their room, as much as we were). We went and told front desk and they did not believe us so He even went up to check. Yes it was booked and not on the system.The room catered […] for up to three persons, however there was not even enough hot water for 2 people. We again spoke to front desk and they said that we need to put the switch 'on' and then takes up to 2 hours to heat. We were not warned about the apartment having a hot water tank that needs to warm up and they could not even tell us were this mysterious switch was. We eventually found the tank hidden behind a screwed plank of wood hidden in the bedroom cupboard. The switch was already on BUT it did not still heat up the hot water. Front desk did not seem to care. Free WiFi is also available however the wifi point was within less thn 10 yards of the room we still could not get on the WiFi. The ever so useful password was stuck to the back of the apartment door, which is very annoying after you have stood there for half an hour looking at the back of the door. It was almost clean and tidy but under the sink the pipes underneath had a least a couple of inches of dust on it. There was no kettle in the room, so we had to heat saucepans for a cup of tea, however there was a Tassimo maker. A small space for sofa bed practicality. Read moreGenuine Expedia guest review
"Nice hotel close to the city"
Would recommend this hotel as it's very close to the city and everything can be seen by foot.very impressed with the room facilities,oven,dishwasher,microwave,fridge and freezer.all modern and in working order,and most importantly very clean.The only thing I wouldn'tt recommend is the tour bus in the city,as it only covers a small area which can be […] reached on foot,so save yourself the money as it' isn't cheap. Read moreGenuine Expedia guest review
"Convenient location, clean"
Excellent location, next to Duomo, clean, comfortable bed, elevator to second floor. Breakfast is ok. Could be noisy from the street. Tea/coffee machine in the room would be an advantage.Genuine Hotels.com guest review
"CENTRAL AND SAFE"
THE HOTEL STAFF WERE VERY GOOD AND THE HOTEL APARTMENT IS CENTRALLY LOCATED AND AWAY FROM DOWNTOWN NOISE.Genuine Expedia guest review
"would Definitely use again, great value"
Very pleasant stay,great area ,parking a bit expensive,and wi fi not working.Genuine Hotels.com guest review
"close to plaza de espanyol"
The location is good and room is cozy. The only two deficit are the wifi quality is bad and the boiler seemed not work well result in lacking of hot water in the bathroom when taking a shower.Genuine Hotels.com guest review
"Nice hotel but the wifi doesn't work"
Recommended because is near to everything the hotel is fine but the wifi doesn't workGenuine Expedia guest review
"Good stuff and well located"
Basically the hotel is 10 minutes walking within the central Sol and Gran Via streets.It' very easy to get to and there's plenty of places to eat within walking distance and the Palace is opposite.Genuine Hotels.com guest review
"Great location, Service not that much"
This is a great hotel located in very central spot – 5 minutes walking from the Royal Palace, and 5 minutes walking from the main train station (Principe Pio). The suite was very convenient, nicely designed, and well equipped (Kitchenette, with dishwasher and laundry machine). They also have 2 elevators (yet small ones) so, usually we didn’t wait that […] much for it. However, the boiler was too small – we were 2 adults with 2 young children, and had to split the bath (my wife with the children at the evening, and me in the morning). In addition, since we booked for more than 6 days, we had a free cleaning day (usually it cost 30 euros), yet for more than 3 days they didn't come (they arrived only on our last day, and we stuck without clean towels and toilet papers. To sum up, yes this is value for money deal, especially for small families (just read your mail, if you intend to check in late, they lock the place at 10 PM). Read moreGenuine Hotels.com guest review
Good value for the price. Clean.Genuine Hotels.com guest review
IT was fantastic. Staff were very nice and the room was beautiful. The location was awesome. You can walk to a lot of nice places to eat or go shopping.Genuine Hotels.com guest review
Staffs are very kind, helpful. But no daily housekeeping( stay more than 6days, otherwise you get charged 30 euro for cleaning). Location was good, we could walk to prado museum, almost everywhere . There's bus stop right in front of apartment. Our apartment was clean, quiet and wifi worked fine.I could use in room washer and it was easy to use.Genuine Hotels.com guest review
"Very fun decor and a great view"
On first arrival, the place is not very welcoming. The outside of the building is a little harsh but the rooms are wonderfully decorated and spotlessly clean. I had a great view of the Royal Palace right outside my window. It is a little quirky but it was great for my purposes!Genuine Hotels.com guest review
Great location, great price, friendly staff....would definitely recommend it!Genuine Expedia guest review
Solo decir que si vuelvo a Madrid repito. Ubicaciòn e instalaciones inmejorables.Viajè con mi marido y mis dos hijos.Genuine Hotels.com guest review
打扫和更换床铺，浴巾之类的服务周期不是周期太长。我们住的4天之内没有打扫和更换过。另外热水器的热水储备量少，如果是大房间人多的话，最多只能满足3个人的用量。Genuine Hotels.com guest review
Não é um hotel, mas sim um flat. Sem qualquer pessoa na recepção no horário das 20h(22h) até as 10h, o que pode ser um grande incômodo para quem chega/sai nesses horários. As recepcionistas eram simpáticas (apaixonei pela morena...) O quarto era ótimo, espaçoso, decoração moderna e com úteis equipamentos de cozinha. Rua muito movimentada e perto de […] estação do metrô. Read moreGenuine Hotels.com guest review
"Boa opção econômica"
Para quem não faz questão de serviço de quarto, o hotel é uma boa opção. A cozinha é razoavelmente equipada. Apenas a pia fica muito espremida em um canto que dificulta o seu uso. A máquina de lavar roupas ajuda quem precisa de malas mais enxutas. A localização é boa, pois apesar de não estar no centro, fica a uma breve caminhada da ópera e da Plaza […] España. O check -in foi um pouco mais demorado porque quando chegamos não havia ninguém na recepção. Porém, tudo correu bem dali para frente. Read moreGenuine Hotels.com guest review
"Хороший отель, удобное расположение"
Современный удобный номер. Недорого, но стильно. Чисто, хорошее постельное белье. Очень удобное расположение отеля, рядом сады Саббатини и Королевский дворец. Рекомендую.Genuine Hotels.com guest review
pues estuve en el apartamento estandar...y aunque es el peor,la limpieza dejaba un poco que desear; la basura no la habian tirado y olia a perro muerto. La decoracion no estaba mal...pero tampoco era para tirar cohetes...me esperaba algo mas novedoso...el baño de cuentame...la bañera muy vieja y la cortina olia tambien muy mal...en definitiva... calidad, […] precio no se corresponde. Read moreGenuine Hotels.com guest review
bon acueilGenuine Hotels.com guest review
Fornøyd med oppholdet. Rent.Genuine Hotels.com guest review
"Bien comme à la maison"
Une agréable impression de chez soit. Avec une décoration personnalisée et une cuisine très fonctionnelle, lit confortable. A moins de 5 minutes à pieds du palacio real et de la Gran Via.Genuine Hotels.com guest review
Perto do metro, do lado do palácio, preço justo, recomendo para qualquer tipo de viagemGenuine Hotels.com guest review
Muy bien, estuve alojado varias veces. Lo único negativo fue que en la ultima estancia estaban haciendo arreglos y se escuchaban los golpes muy fuertes en horarios de descanso.Genuine Hotels.com guest review
Bien ubicado y con excelentes instalaciones, el Woo es una gran opción para viajar.Genuine Hotels.com guest review
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