"great place to stay and visit old madrid"
a great deal and an incredible location! the staff was helpful and the location was perfect. the view from our terrace was spectacular.Genuine Hotels.com guest review
"Eh... Questioned cleanliness"
The apartment was older and rhe walls were very dirty. I really questioned the cleanliness of the space. The walls see alsp quite thin so hearing our neighbors all hours pf the night will happen. The staff is bot onsite 24 hours per day and checking out before they arrive will prove impossible. I was left no choice but to leave with property keys. The […] location however is pretty good. Read moreGenuine Hotels.com guest review
I would definitely stay here again. Accessible location near Plaza de Espana metro. Very accomodating staff. Luis and Anna especially were very friendly and helpful.Genuine Hotels.com guest review
"Good Location but need some improvements"
We had many problems with the apartment. Terrible smell of cigarettes and sewage. We also had water leaking all over the kitchen.Despite all attention, this caused us quite uncomfortable.Genuine Expedia guest review
"Near the palace"
Room smelled of stale water or paint. Not far walking to metro. Right across the street from palace. Room was comfortable for 2 but not three. Maybe for a child on the sofa.Genuine Expedia guest review
Our family needed an apartment in Madrid for 2 weeks this past summer. This one worked out great! They were very helpful at the front desk and it was a clean and equipped apartment. We felt safe and secure there, and it was a great location for getting around Madrid by subway or on foot (just south of the Plaza de Espana and just west of the Palacio). […] Only small drawbacks: sometimes the internet was iffy, and you really had to walk a ways to get to a real grocery. Smaller stock-up shops were closer, but didn't always carry everything you need. Read moreGenuine Hotels.com guest review
"Nice hotel close to city centre"
Every thing were ok except the shuttle taxi to the airport, it didn't come at 3:30 in the morning but we lucky to find a taxi at that timeGenuine Expedia guest review
Although the location was great the Homtel lacked many basic services such as making the bed everyday, no wake up call and there was no staff available 24 hours. The gates closed when staff was gone and you would have to open as if entering your own house.Genuine Expedia guest review
Plaza de Oriente Hotel is very conveniently located within walking distance to old Madrid city center from Puerto del Sol and Plaza Mayor, especially next to the Palacio Real and the Cathedral Almudena. Room is quaint with the basic necessities including a kitchen for staying several nights in Madrid. The only issue we had is that reception available […] only from 10am to 2pm instead of early in the morning. We enjoyed our stay and the proximity of the must see sights and nearby restaurants, and would return to the hotel again. Read moreGenuine Hotels.com guest review
"Bordering the Palace"
This hotel was located just where the add said it would be, bordering the palace grounds. We only had to walk 10 minutes to the Palace and the Hop on Hop Off stop. As it had a little kitchen we went to the corner store for groceries. The staff helped us figure out how to use the stove as it is totally different than in the US. Another staff member got […] shuttle for us for the airport. We met a lady who lived there who was very helpful. The young man ran off our boarding passes for us. Read moreGenuine Expedia guest review
"Great location and convenience"
I loved the location of the hotel as it's only two blocks from the metro. I had views of the senate building and royal palace. Moreover, the kitchen/refrigerator with washer/dryer made for great convenience. I stocked up on snacks and beer at the Cortes de Ingles a few blocks away which saved me a bit of euros. The washer and dryer helped me depart […] Madrid to Sevilla with clean clothes. A great benefit! Read moreGenuine Hotels.com guest review
"Nice hotel centrally located close to everything"
I recommend this for everyone families, groups, etc. it is centrally located and well communicated with the metroGenuine Expedia guest review
"Great for families"
Had a great stay. Everything was as stated except for the cribs. They are not complimentary. Otherwise, it was great and the staff was wonderful.Genuine Hotels.com guest review
Walking distance from the Royal Palace, Gran Via. Pictures on the hotels.com site look much better than the actual room. After five days, you are offered a cleaning service (you may also hire cleaning service at your convenience), but they could do a more thorough job. Parking available at extra cost. Washing machine, dishwasher, kitchenette. Great […] alternative if you don't want to eat out for every meal. And again, fantastic location. Good price/ quality alternative. Read moreGenuine Hotels.com guest review
Overall, this apartment was a great value! The apartment had a couple of issues with the washing machine and blow dryer not working, but they promptly fixed these issues. The floor was a little dirty, but overall, the apartment was comfortable and fairly clean. The hot water did not last for more than 15 minutes and took a while to refill, so make sure […] to time your showers correctly. The staff was very helpful. The location was great as well, as it was only a 5 minute walk to the Plaza de Espana metro stop and there were countless restaurants and bars within a short walking distance. I definitely recommend. Read moreGenuine Hotels.com guest review
goodGenuine Hotels.com guest review
"Great location right near the palace"
This is a good apartment comparable to a 3 star hotel and is located very close to the palace and the Sabatini gardens. It is not quite downtown but you can easily take the circular bus lines or the metro to get downtown near the Prado, etc. It is a located on a pretty busy street so there will be more traffic noise if you get a view looking out onto […] the palace. If you get an apartment on the other side with no real view, it will be far quieter. We ended up switching in between so got both. One of the rooms had a bit of a smell in the bathroom but overall the apartments and sheets were clean. There was wifi available though one of our devices had trouble staying connected. We did not spend much time in the apartment as we were wandering around so it served our purpose. Read moreGenuine Expedia guest review
"CLose to everything"
Really nice place and very good location. Staff was very helpful. Sofa bed was uncomfortable and we notified hotel staff.Genuine Hotels.com guest review
Loved the hotel, location, employees. Everyone was very accommodating, friendly and helpful. We will come again!Genuine Hotels.com guest review
It was ok, however as it is an old building it is too noisy, especially the water pipes and the doors.Genuine Hotels.com guest review
It is in a great location, next to the Royal Palace and Plaza de España. The appartment has everything a regular home has, including all the utensils to cook. The appartment was spacious, clean, and with a pretty interior design as seen in pictures. If I go to Madrid again, I would definitely repeat my visit to this hotel.Genuine Expedia guest review
There is no sign out front. You have to go into the garage and then there is a lobby. Everyone was confused by it.. Easy walk to from Metro. Across from Palace garden, I loved going over to sit and read a bit. Very clean, modern IKEA style. Room has nice kitchen space with washer that we needed. Dryer works, but not to US standards. Lights over bed […] had 4 watt bulbs which were useless. But large comfortable room. Read moreGenuine Hotels.com guest review
This apartment (not a hotel) room was the perfect place to stay in Madrid. My room was a studio room, which was the perfect way to experience Madrid. The room was spacious, clean, and quiet. It had a fridge, washing machine, and dish washer. It gave my wife and I the option of eating out or dining in and relaxing. The hotel is close to all the attractions […] and a short walk to the subway. Also, hidden behind the neighborhood where this hotel is at, is a park that gives a perfect view of the palace and the entire city. Stay here! You won't regret it. Read moreGenuine Hotels.com guest review
"Clean, close to everything apartments"
We had a great experience, the 4 nights we stayed here. Close to royal palace, cafe's, convenience stores and metro station. The staff helped us with tours to toledo and taxi to the train station. The place was super clean, cosy and comfortable and honestly cheap for the facilities it offered. The only complaint would be, they have room service every […] 6 days not everyday. They do give fresh towels, trash bags, sheets etc everyday. Overall I will stay here again if I visit Madrid with my kids again. Read moreGenuine Expedia guest review
Room on a picture is nicer then a one we got. Location is perfect.Genuine Hotels.com guest review
We enjoyed the stay but there were problems with the registration process. We were directed to a room that was already occupied.Genuine Hotels.com guest review
"Great location, excellent value for the money."
A little loud but excellent stay, and a great walking distance to sights. Would definitely stay here again.Genuine Hotels.com guest review
"Close to the palace!"
This hotel was very nice and had a great location! I would recommend this hotel to my friends and would stay there again!Genuine Hotels.com guest review
"Nice hotel close to the action."
We had checked in as a family of four staying for three days in this hotel. The room is adequate for the price as well as the amenities except one thing. No housekeeping was done for the 3 days we stayed even the toilet rolls had got over and weren't replaced. The reception open only around 10 a I think so as a tourist when you start early to pack our […] day with visits there isn't any opportunity to give feedback to the reception ( For e.g. for replenishment of toilet rolls !!) Read moreGenuine Expedia guest review
Room was clean and convent to palace and metro. Not well marked outside. It needed some way to tell someone in the room they were on the street and wanted in. I would Stay there again.Genuine Hotels.com guest review
new appartments, at a great price, this is a no frills place, but surrounded by restaurants, and shops and walking distance from the center of madrid, very convenient, and very confortable,nice staff at the reception (the only staff in the property) I will definitelly be backGenuine Hotels.com guest review
"madrid is did"
The hotel was great and would definitely stay there again.Genuine Hotels.com guest review
Response by WooTravelling Plaza de Oriente HOMTELS Dear Stephanie, Thanks so much for such words! we are very glad reading you. We hope to welcoming you soon! Regards.
"Very nice apartment"
Everything was fine, really nice. PROS: staff really friendly, apartment was really nice, view from our apartment to the Royal Palace was great. CONS: Smelly bathroom. It just smelled really bad. Location, not that good for everyday walk to the city.Genuine Expedia guest review
"Don't Judge a Street by its Cover"
When the taxi first pulled up to the apartment complex I was upset and concerned seeing this highly graffiti-ed area on a busy roadway. The taxi driver than tried to scam us on the fare (as first time visitors in Spain, this was not a good impression. The taxi was from the airport). After fighting with the driver over what his boss quoted as the price: […] 30 euro (the driver demanded 40 from us to pocket the extra 10). After refusing to pay- surprisingly- he gave up and took the 30 euro and left us at the front of a security iron gate to the apartment. This didn't help among the graffiti and weathered looking neighbor. I did not want to be walking this area at night. I did not feel safe at first inspection. From the internet it looked to be advertised on the same street as the Palace/Cathedral, and it is not. It is across the street, up a hill going under the underpass- bridge. However; the apartment and staff were excellent. After a couple of days of getting adjusted and taking in the city I felt safe and good about the area. People were nice- and at night there are people everywhere so it feels secure. I would come back. I also appreciated that it was in a quieter section of the city away from Gran Via and Plaza Mayor during the Madrid night craze of parties. Gran Via is within walking distance- we enjoyed the Opera area a lot- also very close. All in all- this is a great apartment and staff very accommodating. Would do it again. Read moreGenuine Expedia guest review
"Served us great"
We were in Madrid for just one night and arrived late, we just needed a place to sleep. Since we arrived after 11:00 PM we had to call to have them prepare the key for us. The self checkin process was very efficient, beside the fact I would expect them to prepare for self checkin automatically if the see we're arriving late. The bed was the most comfortable […] I tried at any hotel, and I have back problems. Read moreGenuine Expedia guest review
"Close to Royal Palace"
We rented two one bedroom apartments for six of us. The location is great, just a short walk from the Plaza de España metro. Gran Via has many restaurants and shops. The apartment is clean and morden and kitchen has everything you need to cook a meal. There is a washing machine in the unit which is great. We had a great time staying.Genuine Hotels.com guest review
Response by WooTravelling Plaza de Oriente HOMTELS Dear guest, many thanks for your kind review. We are more than happy to read your nice words about us. Regarding your review, certainly, all apartments are fully equipped. We look forward to welcoming you soon. Regards!
"We'd stay here again, gladly"
Good location but it was a bit difficult to find initially. It has Spartan apartment accommodations and we assume it is a clean after yourself. The location was great for walking to museums, parks, plazasGenuine Hotels.com guest review
Very good. Coffee machine only, no kettle and lack of power outlets otherwise excellentGenuine Hotels.com guest review
"Excellent value, all you could need for comfy stay"
Close to centre of madrid, very comfortable bed and sofa bed was also as a good as normal bed, and huge. Would love to see more WOO places across Europe - would def book with them again.Genuine Expedia guest review
"Clean, great price, friendly"
The hotel was clean and the staff were excellent in providing us with service and advising our stay in Madrid. The location was really good. Right next to the Plaza de Espana and the metro station was right next to it. I recommend and would go back if I returned to Madrid.Genuine Hotels.com guest review
"Very comfortable stay"
This hotel was perfect for our three day break. We had a view over the palace gardens although it was limited due to the leaves on the trees. Just a few minutes walk from the old centre - Plaza Mayor, Sol, Opera, La Latina, the cathedral and palace - and also Plaza España, Gran Via, Malasaña, Princesa. Very comfortable.Genuine Hotels.com guest review
Extremely loud neighborhood. and facilitiesGenuine Hotels.com guest review
"Cosy suite opposite the Royal Palace gardens"
Our family of three stayed in a 1-br suite in this hotel for two nights earlier this month. We enjoyed our stay and found it good value for money. The hotel is in a very handy location: 5 mins walk to metro (Plaza Espanya), Gran Via (shops and restaurants), Julia Travel and right opposite the Royal Palace (Real). The suite had a stylish modern deco […] that had a wow factor when we first stepped in. We had a suite facing the courtyard which was very quiet. The main bed was very comfortable and the sofa bed was easy to set up and fold away and was adequate for our teenager son. Read moreGenuine Expedia guest review
"Very convenient for those wishing to explore Madri"
I stayed with my parents in this apartment. My brother and his wife stayed in another room. We had gone to madrid for a wedding but also wanted to do some sightseeing. Unfortunately, I forgot it was self catering otherwise I would have brought more food to cook/ eat in the apartment. The apartment was equipped with everything you need, washing machine, […] dishwasher etc. Our room had not been used before, so i think they were still finishing it when we got there. We weren't able to check in straightaway. They had not done a very good job of finishings I.e. Labels were still left on lamps and hooks etc. if you are wanting luxury in the luxury sense - this is not it, but if you just need a place to eat no sleep or for an extended stay - this is ideal. Also they did nit have security boxes/ safes which would have been good. Read moreGenuine Expedia guest review
"Comfortable hotel fairly close to centre of city."
Studio apartment comfortable, if a little stale smelling. Air Con worked well, which was essential, as did wifi in room with no problems.Genuine Expedia guest review
"Just what we wanted"
This hotel was great value, very helpful staff, for a basic apartment for a family of 4 this is an ideal base.Genuine Expedia guest review
"Holiday to Madrid Aug 2014"
We stayed on a 1 bed apartment, 2 adults 2 kids. It was not an apartment with a view of the palace. The apartment itself was clean and tidy with good facilities, such as the kitchen and air con, however some more items such as cooking utensils would have been handy for the kitchen. Also instruction manuals for the air con and washing machine in English. […] The apartment would benefit from better sound proofing as the adjoining apartments guests could be clearly heard even when not particularly noisy. We stayed for a week, and with two teenagers a better range of television channels would have been good to keep them happy after all the sight seeing! Location is excellent. Very close to Plaza De Espana Metro. Overall our experience of Woo travelling plaza was very good and the reception staff and cleaner were very helpful. Read moreGenuine Expedia guest review
"Very nice apartment"
Good location close to everything in Madrid, really nice apartment and great service.Genuine Hotels.com guest review
Great location! Overlooking the palace. 5 min walk to subway and the Gran Via. Really spacious and well equipped rooms.Genuine Hotels.com guest review
We spent one night in this wonderful hotel,everything was excellent,it was an clean apartment with all the utility you might need, very satisfied with this hotelGenuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )