All hotels in Madrid, Spain
1 room, 2 adults
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Calle Cuesta de San Vicente 10-12, Madrid, Madrid, 28008, Spain, ‏‎800-491-6126
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4.2 / 5Excellent

Score breakdown (from 492 reviews)

Average rating for:

  • Cleanliness
    4.3
  • Service
    4.1
  • Comfort
    4.2
  • Condition
    4.2
  • Neighborhood
    4.3
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3.0 / 5Good
Air conditioning in our room was non existent. We asked the front desk and they said there was nothing to be done to fix it. Noise from other rooms travels easily between walls and floors. We could hear the neighbors every time they slid a chair across the floor. The location is close to the Palace and there is a metro station not too far from the hotel.
Genuine Hotels.com guest review
3 night family trip Aug 2, 2015
A Traveler
US
5.0 / 5Outstanding
It was a very nice experience, hotel is near everything, and front desk petsonnel realy nice.
Genuine Hotels.com guest review
3 night family trip Jul 9, 2015
Maria
US
5.0 / 5Outstanding
"Spanish Holiday"
We arrived late well after midnight. The hotel had made all the arrangements for us to get in after hours. We were all very comfortable. The sfa bed was good. We made some meals in the kitchen and found all the items needed. The reception helped with directions for trains to the Prado. Very helpful. The location was excellent. You could walk to most places. Close to the Grand Via and the Plaza Mejor. Highly recommend the apartments.
Genuine Hotels.com guest review
3 night family trip Jun 30, 2015
Thomas J
US
4.0 / 5Excellent
Great place in central Madrid to explore the city with a family. Staff very helpful.
Genuine Hotels.com guest review
2 night family trip Jun 25, 2015
David
US
4.0 / 5Excellent
"convenient stay"
a small convenient studio apartment - close to metro and many tourist attraction. minor problems: traffic noise at night, my unit has strong cigarette smell (almost got an headache & nausea), very weak wifi (almost useless). other than that it was a good stay, overall.
Genuine Hotels.com guest review
3 night trip Jun 25, 2015
A Traveler
US
5.0 / 5Outstanding
"You felt welcome"
Front desk lady was exceptionally friendly & informative. She even gave tips of how to save money on Metro.
Genuine Hotels.com guest review
3 night family trip Jun 17, 2015
A Traveler
US
3.0 / 5Good
"Good location but run down rooms"
The rooms we are given is quite run down, nothing like the pictures. Good location, walking distance to metro and shopping streets. And friendly staff.
Genuine Hotels.com guest review
4 night family trip May 31, 2015
A Traveler
US
4.0 / 5Excellent
"Nice place..."
Nice place!!! Good location!!!
Genuine Hotels.com guest review
5 night family trip Jun 6, 2015
Diego
US
5.0 / 5Outstanding
Good location/room facilities, w/i private shuttle (made reservation through hotel staff) to Marid Airport.
Genuine Expedia guest review
Other trip May 27, 2015
Ray
US
4.0 / 5Excellent
"Great Location.Clean, Pleasant Stay"
Great location right by the Royal Palace, Walking distance to Plaza Mayor, friendly staff at front desk, espresso machine in room, with washer& dryer. Clean room. Room service only when requested with a charge, since it is apartment style hotel. Only complain, wish front desk was 24 hours. It was challenging to open the main building door below after hours, wish it also had numeric entrance like the gate. Also weak internet access, only worked well from the receptionist area. Other than that no complains, will stay there again.
Genuine Expedia guest review
Other trip May 23, 2015
Patricia
US
4.0 / 5Excellent
"Nice Apartment Hotel with Excellent Location"
We had a very good experience with Woo Travelling Homtels. It had an excellent location and the unit itself was quite spacious, with comfortable beds, and a good kitchen. It was in walking distance to the office of Julia Travel, Expedia's recommended tour operator, and the Royal Palace. There were also convenience stores and good tapas bars right next to the hotel.
Genuine Expedia guest review
Other trip May 13, 2015
Roberto
US
5.0 / 5Outstanding
"Great vacation"
Loved it. Excellent location and the staff was extremely helpful especially Maria. Will stay there again if we ever visit Madrid again.
Genuine Hotels.com guest review
1 night family trip Mar 27, 2015
Rosana
US
5.0 / 5Outstanding
Location is great. Very comfortable. Staff was excellent especially Maria who helped us with information regarding the city. coming from Principe Pio Metro is uphill about four blocks
Genuine Expedia guest review
Other trip Mar 28, 2015
Rosana
US
5.0 / 5Outstanding
"Nice concept"
The " homtel " concept was perfect to us, very comfortable to have out department but with the help you get at a hotel
Genuine Expedia guest review
Other trip Mar 4, 2015
A Traveler
US
4.0 / 5Excellent
"Great place with a great price"
I stayed here with my elderly parents, and my daughter. My parents slept on the bed, while my daughter and I slept on the sofa bed. I have to say that it was the most comfortable sofa bed ever. Loved the extra long bath tub too. After walking all day in Madrid, my feet were sore. Was nice to be able to lay all the way back in the tub. Hotel staff was super friendly,and helpful. They are not there 24 hours tho. Was nearby the main area for a great price. Would stay here again for sure.
Genuine Hotels.com guest review
1 night family trip Feb 15, 2015
melissa
US
5.0 / 5Outstanding
"Excellent property in very good location."
On arriving the neighbors don't look so great but the location is very good and easy walk to central squares and other attractions. Reception, public areas and the room were perfectly clean and attractive. Very comfortable bed and good room amenities. Would stay again and recommend to our friends.
Genuine Expedia guest review
Other trip Jan 29, 2015
terry
US
4.0 / 5Excellent
"Good hotel close to doner kabab restaurant"
The front desk staffs are very helpfull. Doner Kebab halal food is just next to the hotel. The Wifi is strong
Genuine Expedia guest review
Other trip Dec 26, 2014
Mukhtar
US
5.0 / 5Outstanding
"great place to stay and visit old madrid"
a great deal and an incredible location! the staff was helpful and the location was perfect. the view from our terrace was spectacular.
Genuine Hotels.com guest review
9 night family trip Nov 22, 2014
james m
US
4.0 / 5Excellent
"Decent accommodation in Madrid center"
Pleasant one except apartment 408C where we stayed, there was loud music till late in the night from the adjacent apartment building. We cooked all our meals thus saving the restaurant money to have more fun places to go. Did not like being charged for the coffee after we used the four packets they had in the apartment when we checked in.
Genuine Expedia guest review
Other trip Nov 30, 2014
Joe
US
3.0 / 5Good
"Eh... Questioned cleanliness"
The apartment was older and rhe walls were very dirty. I really questioned the cleanliness of the space. The walls see alsp quite thin so hearing our neighbors all hours pf the night will happen. The staff is bot onsite 24 hours per day and checking out before they arrive will prove impossible. I was left no choice but to leave with property keys. The location however is pretty good.
Genuine Hotels.com guest review
2 night business trip Nov 5, 2014
Kyle
US
5.0 / 5Outstanding
"Madrid trip"
I would definitely stay here again. Accessible location near Plaza de Espana metro. Very accomodating staff. Luis and Anna especially were very friendly and helpful.
Genuine Hotels.com guest review
5 night trip with friends Oct 27, 2014
Christin
US
3.0 / 5Good
"Good Location but need some improvements"
We had many problems with the apartment. Terrible smell of cigarettes and sewage. We also had water leaking all over the kitchen.Despite all attention, this caused us quite uncomfortable.
Genuine Expedia guest review
Other trip Nov 4, 2014
Family M&S
US
3.0 / 5Good
"Near the palace"
Room smelled of stale water or paint. Not far walking to metro. Right across the street from palace. Room was comfortable for 2 but not three. Maybe for a child on the sofa.
Genuine Expedia guest review
Other trip Oct 30, 2014
doug
US
5.0 / 5Outstanding
"great apartment!"
Our family needed an apartment in Madrid for 2 weeks this past summer. This one worked out great! They were very helpful at the front desk and it was a clean and equipped apartment. We felt safe and secure there, and it was a great location for getting around Madrid by subway or on foot (just south of the Plaza de Espana and just west of the Palacio). Only small drawbacks: sometimes the internet was iffy, and you really had to walk a ways to get to a real grocery. Smaller stock-up shops were closer, but didn't always carry everything you need.
Genuine Hotels.com guest review
13 night family trip Jul 8, 2014
Paul
US
4.0 / 5Excellent
"Nice hotel close to city centre"
Every thing were ok except the shuttle taxi to the airport, it didn't come at 3:30 in the morning but we lucky to find a taxi at that time
Genuine Expedia guest review
Other trip Oct 10, 2014
A Traveler
US
2.0 / 5Fair
"Not Enough"
Although the location was great the Homtel lacked many basic services such as making the bed everyday, no wake up call and there was no staff available 24 hours. The gates closed when staff was gone and you would have to open as if entering your own house.
Genuine Expedia guest review
Other trip Oct 5, 2014
Maria
US
4.0 / 5Excellent
"Madrid Stay"
Plaza de Oriente Hotel is very conveniently located within walking distance to old Madrid city center from Puerto del Sol and Plaza Mayor, especially next to the Palacio Real and the Cathedral Almudena. Room is quaint with the basic necessities including a kitchen for staying several nights in Madrid. The only issue we had is that reception available only from 10am to 2pm instead of early in the morning. We enjoyed our stay and the proximity of the must see sights and nearby restaurants, and would return to the hotel again.
Genuine Hotels.com guest review
2 night family trip Sep 13, 2014
DM
US
5.0 / 5Outstanding
"Bordering the Palace"
This hotel was located just where the add said it would be, bordering the palace grounds. We only had to walk 10 minutes to the Palace and the Hop on Hop Off stop. As it had a little kitchen we went to the corner store for groceries. The staff helped us figure out how to use the stove as it is totally different than in the US. Another staff member got shuttle for us for the airport. We met a lady who lived there who was very helpful. The young man ran off our boarding passes for us.
Genuine Expedia guest review
Other trip Oct 2, 2014
Cheryl
US
4.0 / 5Excellent
"Great location and convenience"
I loved the location of the hotel as it's only two blocks from the metro. I had views of the senate building and royal palace. Moreover, the kitchen/refrigerator with washer/dryer made for great convenience. I stocked up on snacks and beer at the Cortes de Ingles a few blocks away which saved me a bit of euros. The washer and dryer helped me depart Madrid to Sevilla with clean clothes. A great benefit!
Genuine Hotels.com guest review
4 night family trip Sep 10, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice hotel centrally located close to everything"
I recommend this for everyone families, groups, etc. it is centrally located and well communicated with the metro
Genuine Expedia guest review
Other trip Sep 2, 2014
Michael
US
5.0 / 5Outstanding
"Great for families"
Had a great stay. Everything was as stated except for the cribs. They are not complimentary. Otherwise, it was great and the staff was wonderful.
Genuine Hotels.com guest review
5 night family trip Aug 13, 2014
A Traveler
US
4.0 / 5Excellent
"Great location"
Walking distance from the Royal Palace, Gran Via. Pictures on the hotels.com site look much better than the actual room. After five days, you are offered a cleaning service (you may also hire cleaning service at your convenience), but they could do a more thorough job. Parking available at extra cost. Washing machine, dishwasher, kitchenette. Great alternative if you don't want to eat out for every meal. And again, fantastic location. Good price/ quality alternative.
Genuine Hotels.com guest review
5 night romance trip Jul 26, 2014
Ximena
US
4.0 / 5Excellent
"great value"
Overall, this apartment was a great value! The apartment had a couple of issues with the washing machine and blow dryer not working, but they promptly fixed these issues. The floor was a little dirty, but overall, the apartment was comfortable and fairly clean. The hot water did not last for more than 15 minutes and took a while to refill, so make sure to time your showers correctly. The staff was very helpful. The location was great as well, as it was only a 5 minute walk to the Plaza de Espana metro stop and there were countless restaurants and bars within a short walking distance. I definitely recommend.
Genuine Hotels.com guest review
8 night business trip Jul 4, 2014
Jeff
US
4.0 / 5Excellent
good
Genuine Hotels.com guest review
3 night business trip Jul 6, 2014
jimmy
US
4.0 / 5Excellent
"Great location right near the palace"
This is a good apartment comparable to a 3 star hotel and is located very close to the palace and the Sabatini gardens. It is not quite downtown but you can easily take the circular bus lines or the metro to get downtown near the Prado, etc. It is a located on a pretty busy street so there will be more traffic noise if you get a view looking out onto the palace. If you get an apartment on the other side with no real view, it will be far quieter. We ended up switching in between so got both. One of the rooms had a bit of a smell in the bathroom but overall the apartments and sheets were clean. There was wifi available though one of our devices had trouble staying connected. We did not spend much time in the apartment as we were wandering around so it served our purpose.
Genuine Expedia guest review
Other trip Jul 10, 2014
A Traveler
US
4.0 / 5Excellent
"CLose to everything"
Really nice place and very good location. Staff was very helpful. Sofa bed was uncomfortable and we notified hotel staff.
Genuine Hotels.com guest review
1 night trip Jun 29, 2014
M
US
5.0 / 5Outstanding
Loved the hotel, location, employees. Everyone was very accommodating, friendly and helpful. We will come again!
Genuine Hotels.com guest review
5 night trip Jun 19, 2014
Leah Carpenter
US
2.0 / 5Fair
It was ok, however as it is an old building it is too noisy, especially the water pipes and the doors.
Genuine Hotels.com guest review
2 night trip Jun 22, 2014
A Traveler
US
4.0 / 5Excellent
It is in a great location, next to the Royal Palace and Plaza de España. The appartment has everything a regular home has, including all the utensils to cook. The appartment was spacious, clean, and with a pretty interior design as seen in pictures. If I go to Madrid again, I would definitely repeat my visit to this hotel.
Genuine Expedia guest review
Other trip Jun 22, 2014
Ched
US
5.0 / 5Outstanding
"Great homtel"
There is no sign out front. You have to go into the garage and then there is a lobby. Everyone was confused by it.. Easy walk to from Metro. Across from Palace garden, I loved going over to sit and read a bit. Very clean, modern IKEA style. Room has nice kitchen space with washer that we needed. Dryer works, but not to US standards. Lights over bed had 4 watt bulbs which were useless. But large comfortable room.
Genuine Hotels.com guest review
2 night trip with friends Jun 10, 2014
A Traveler
US
5.0 / 5Outstanding
"Hidden Gem"
This apartment (not a hotel) room was the perfect place to stay in Madrid. My room was a studio room, which was the perfect way to experience Madrid. The room was spacious, clean, and quiet. It had a fridge, washing machine, and dish washer. It gave my wife and I the option of eating out or dining in and relaxing. The hotel is close to all the attractions and a short walk to the subway. Also, hidden behind the neighborhood where this hotel is at, is a park that gives a perfect view of the palace and the entire city. Stay here! You won't regret it.
Genuine Hotels.com guest review
4 night trip May 10, 2014
Nick
US
4.0 / 5Excellent
"Clean, close to everything apartments"
We had a great experience, the 4 nights we stayed here. Close to royal palace, cafe's, convenience stores and metro station. The staff helped us with tours to toledo and taxi to the train station. The place was super clean, cosy and comfortable and honestly cheap for the facilities it offered. The only complaint would be, they have room service every 6 days not everyday. They do give fresh towels, trash bags, sheets etc everyday. Overall I will stay here again if I visit Madrid with my kids again.
Genuine Expedia guest review
Other trip May 17, 2014
Susruta
US
4.0 / 5Excellent
Room on a picture is nicer then a one we got. Location is perfect.
Genuine Hotels.com guest review
3 night trip May 12, 2014
A Traveler
US
3.0 / 5Good
We enjoyed the stay but there were problems with the registration process. We were directed to a room that was already occupied.
Genuine Hotels.com guest review
3 night trip Apr 21, 2014
A Traveler
US
5.0 / 5Outstanding
"Great location, excellent value for the money."
A little loud but excellent stay, and a great walking distance to sights. Would definitely stay here again.
Genuine Hotels.com guest review
3 night romance trip Apr 30, 2014
Monica
US
5.0 / 5Outstanding
"Close to the palace!"
This hotel was very nice and had a great location! I would recommend this hotel to my friends and would stay there again!
Genuine Hotels.com guest review
3 night family trip Apr 25, 2014
Aaron
US
3.0 / 5Good
"Nice hotel close to the action."
We had checked in as a family of four staying for three days in this hotel. The room is adequate for the price as well as the amenities except one thing. No housekeeping was done for the 3 days we stayed even the toilet rolls had got over and weren't replaced. The reception open only around 10 a I think so as a tourist when you start early to pack our day with visits there isn't any opportunity to give feedback to the reception ( For e.g. for replenishment of toilet rolls !!)
Genuine Expedia guest review
Other trip Apr 27, 2014
Pady
US
5.0 / 5Outstanding
"Madrid vacation"
Room was clean and convent to palace and metro. Not well marked outside. It needed some way to tell someone in the room they were on the street and wanted in. I would Stay there again.
Genuine Hotels.com guest review
3 night family trip Apr 11, 2014
Chuck
US
5.0 / 5Outstanding
"great value"
new appartments, at a great price, this is a no frills place, but surrounded by restaurants, and shops and walking distance from the center of madrid, very convenient, and very confortable,nice staff at the reception (the only staff in the property) I will definitelly be back
Genuine Hotels.com guest review
2 night business trip Apr 2, 2014
dudi
US
4.0 / 5Excellent
"madrid is did"
The hotel was great and would definitely stay there again.
Genuine Hotels.com guest review
Response by WooTravelling Plaza de Oriente HOMTELS
Dear Stephanie, Thanks so much for such words! we are very glad reading you. We hope to welcoming you soon! Regards.
2 night trip Mar 30, 2014
stephanie
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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