All hotels in Albufeira, Portugal
1 room, 2 adults
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Pinhal do Concelho, Praia da Falesia, Albufeira, 8200-593, Portugal, ‏‎800-491-6126
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4.7 / 5Outstanding

Score breakdown (from 51 reviews)

Average rating for:

  • Cleanliness
    4.8
  • Service
    4.7
  • Comfort
    4.8
  • Condition
    4.8
  • Neighborhood
    4.4
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5.0 / 5Outstanding
"Incredibly relaxing, and a meal to remember"
We wanted a property with a beautiful environment and comfortable accommodations, multiple pools, fitness and wellness facilities, direct access to an outstanding beach, and excellent dining options. Epic Sana Algarve provided all this and more. This isolated location was the ideal place to rest. The jaunt to the gorgeous beach along a pathway and down several flights of stairs was not difficult and preserved the breathtaking landscape. We used the Turkish bath, sauna, indoor relaxation pool, fitness room and outdoor pool frequently, oftentimes alone. One reviewer complained about noise from music and children. This never bothered us. In fact, our strongest impression was how subdued the entire atmosphere was. Nothing was ever over the top: the décor was very modern but pleasing; the noise level low; the overall feeling of tranquility. Although the food was quite good (but not cheap) at the main buffet-style restaurant, we chose to go off-site to the tiny town square for several simpler meals. We also had tasty lunches at the poolside restaurant. The highlight of the week was an incredible nine-course degustation dinner with five wine-pairings at Alquimia. The food was innovative, nuanced and artfully presented; the service attentive but subtle. That meal alone made the trip worth it. Be sure to reserve ahead! We did not have a car, but the hotel arranged transportation for a delightful boat tour to see caves and dolphins. We are considering returning next year!
Genuine Hotels.com guest review
7 night romance trip Jul 9, 2015
Melissa
US
5.0 / 5Outstanding
"The best!"
Amazing!!!
Genuine Hotels.com guest review
3 night romance trip Jun 14, 2015
Michael
US
5.0 / 5Outstanding
"Deluxe!"
Honeymoon, you get the idea. This was the perfect place to stay for the first half of our honeymoon and the weather was absolutely perfect for it. We stayed here (very quiet during our October visit) and took taxis into the nearby towns of Olhas d'Agua and Central Albufeira for activities.
Genuine Expedia guest review
Other trip Oct 28, 2014
A Traveler
US
3.0 / 5Good
"Gorgeous property with ok service"
This hotel was extremely hard to find and there wasn't much around it. My boyfriend and I went for a romantic getaway and felt the service could've been better. There were some sort of conferences going on when we were there and half of the bars were closed or just catering to the people at the conference. At times or was a little annoying. The property was gorgeous though and it would've been great if so much of the hotel wasn't reserved for the larger groups.
Genuine Hotels.com guest review
3 night romance trip Oct 8, 2014
Jen
US
2.0 / 5Fair
"Lovely resort, but total rip off!"
The resort itself was very lovely, but even after choosing the half board option we left with a hefty bill as drinks, lunch, etc were totally over priced considering that this is Portugal and wine and groceries are super cheap! You're already paying 5 star prices when you book the hotel, so I found it disappointing that the resort is also gouging it's guests on food and drink. Also it was annoying that the room didn't even have wine glasses or a wine opener and the opener they brought broke in the cork and we had to request another one. Seemed ridiculous that there were no wine glasses in the room, but there were champagne flutes. Likely a ploy to get you to drink the overpriced champagne in the mini bar. Also missing in our room was an ice bucket and an iron/ironing board. These were all minor annoyances. All in all we did have a relaxing weekend at a lovely resort, but we will not be returning. For context, we are Canadians who are living in Lisbon.
Genuine Expedia guest review
Other trip Apr 21, 2014
Hettie
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Fantastic"
Fantastic
Genuine Hotels.com guest review
1 night romance trip Jul 14, 2015
Mark
CA
5.0 / 5Outstanding
"A truly epic hotel!"
This was our second visit in two years, and the hotel has got even better - we-re already planning our third visit next year. There is nothing to critisise here, every minute detail has been considered. The result is an outstanding hotel, with world class customer service, outstanding food, and a thoroughly relaxing atmosphere.
Genuine Hotels.com guest review
3 night romance trip Apr 28, 2015
Neil
GB
5.0 / 5Outstanding
"Excellent Stay at an Excellent Hotel"
I suppose nothing is exactly perfect but the Epic Sana comes very close! The grounds, service and room was spectacular. We were in an apartment and it was quiet and massive. More than enough room for our family of 4. We were comfortable and very well cared for by the very pleasant staff. We enjoyed the spa which was good. It's definitely one of the nicer spas I have visited and the service was adequate. Our treatment didn't end up being exactly what we expected through no real fault of the spa but we were still compensated kindly. The morning buffet was fabulous. If you can afford the extra on your booking, do it! It's about 20 euro per adult otherwise. The only real criticism is something others have mentioned. It would be nice if even one outdoor pool were heated. The indoor pool, however, was nice and warm. I would have no hesitation recommending this hotel to friends. I was sad to leave and wish we could go back!
Genuine Hotels.com guest review
2 night family trip Apr 19, 2015
Russell
CA
5.0 / 5Outstanding
"Nice modern hotel"
A really nice hotel overall. Some minor issues- air conditioning in the room was erratic, working well on some days and not at all on others. Having to pay for nespresso coffee in the room and the lack of complimentary water was a bit of a let down when it's sister hotel in lisbon, the epic sana lisboa provided this free of charge. Otherwise, a nice hotel with good facilities and easy access to a beautiful beach.
Genuine Hotels.com guest review
1 night romance trip Apr 1, 2015
Kenneth
GB
5.0 / 5Outstanding
"Great experience"
Fabulous hotel, great design, great staff, nice quiet location. Not a stuffy traditional five star but met our needs for a relaxing holiday.
Genuine Hotels.com guest review
5 night family trip Oct 29, 2014
A Traveler
GB
5.0 / 5Outstanding
"Meet the expectation"
Nice hotel. We wish we could have stayed a bit longer. The only downside is not much restaurant choices within the hotel.
Genuine Hotels.com guest review
2 night family trip Nov 1, 2014
Kathy
GB
5.0 / 5Outstanding
"Excellent"
Highly recommend will return. Modern, new and excellent position
Genuine Expedia guest review
Other trip Oct 6, 2014
A Traveler
GB
5.0 / 5Outstanding
Beautiful hotel, fantastic service. We had an ocean view room with a balcony. Very comfortable beds, quality bedlinen... the online pictures do not do it justice. Access to the beach directly from the Hotel. Would certainly recommend and definitely stay here again without hesitation.
Genuine Hotels.com guest review
3 night trip with friends Sep 24, 2014
chazacc
GB
5.0 / 5Outstanding
"Amazing hotel, not much nearby , but good to relax"
This hotel is really really nice. The reception area makes an imposing first impression, and our room and the public areas of the hotel were equally impressive. We had a studio apartment and it was huge! It had a microwave/grill, dishwasher, fridge and nespresso machine (coffee is 1euro per sachet) The bed was a super king if not bigger. There were two tv's and a fair size balcony area. The shower was also enormous but just a glass box in the bedroom - not so good if you are with children. The main downside to this place is that it is just within a huge sprawl of hotel complexes, with very little else around. There is a small supermarket and about four restaurants (we tried three, all of which were nice) just over the road. It's about 45 mins from Faro and 30 mins from Albufeira. The hotel beach is down about a million steps, but is very nice, although the sea was too rough for our three year old to play in safely.
Genuine Expedia guest review
Other trip Sep 28, 2014
Maz
GB
5.0 / 5Outstanding
"Luxurious and quiet"
Its very hard to find any faults with Epic Sana. Food was good - but expect around 50 Euros including drinks each for dinner if not included with deal.Area around has some shop and local restaurants but generally very quiet area. Hotel itself is quiet and is in lovely grounds with ample pools and chairs and overall very spacious and elegant without being too stuffy.
Genuine Hotels.com guest review
7 night family trip Sep 7, 2014
Nigel
GB
5.0 / 5Outstanding
"Excellent hotel, truly a 5* hotel"
Rooms fantastic, we had deluxe apartment - lots of space, clean, modern, overall hotel standards were excellent too. So many choices of pools, meals lovely, staff all friendly! Would totally recommend!
Genuine Expedia guest review
Other trip Sep 14, 2014
Helen
GB
4.0 / 5Excellent
"Style over substance"
Arrived for a 10 night stay August 22nd. We hadn't been able to book ocean view due to technical issues - I had emailed the hotel several days ahead asking for a possible upgrade or at the very least a decent view ie NOT over the car park. The hotel replied with a standard email and no offer other than stating we had booked a resort view. Not helpful at all. I replied enquiring about views and guess what ..no further reply.. so imagine our dismay when the very room (328) we were shown was over the front entrance including car park..they declined an upgrade but offered an ocean view (really more of a glimpse in between landscaped gardens) at the princely sum of 70 Euros per night!! Needless to say we declined. We compromised with a room (334) a few doors away from the car park with a dismal view over some 'brown' earthy area with less green that the entire hotel and about half an hour of sunshine at 6pm. Not exactly the best welcome. They said they'd move us if a better view came up but that's the last we ever heard about it.
Genuine Expedia guest review
Other trip Sep 8, 2014
emmaray
GB
5.0 / 5Outstanding
"Amazing"
The hotel is only 1 year old. The facilities are superb. The staff is great. We are a family with two little children and the staff did everything possible to make everyone happy. The hotel is a short walk away to a beautiful sandy beach. Do bear in mind that it is not a private beach and when we were there (August) it was very busy. Overall highly recommended!!
Genuine Expedia guest review
Other trip Aug 26, 2014
Marlof
GB
5.0 / 5Outstanding
"Very good hotel, right next to the beach"
The Epic Sana is beautiful, with great pools and a superb location on top of the cliff, right next to the beach. Service is very good, rooms are stunning. It's a little out of the way, so you need a car or a taxi to move around. Food at the main restaurant is not great, but there are some cosy places just outside the hotel grounds (better quality and less than half the price) or you can go to plenty of fancy restaurants all around the area.
Genuine Expedia guest review
Other trip Jul 29, 2014
Deborah
GB
4.0 / 5Excellent
"Impossible to get better!"
Not much to say, the only words that come to my mind is brilliant, perfect and epic... Only suggestion I have in mind is the food on the open deck bar, needs to be improved, however this hotel clearly sets a new standar for me.
Genuine Hotels.com guest review
7 night romance trip Jul 12, 2014
A Traveler
IE
5.0 / 5Outstanding
"Excellent hotel"
Perfect hotel, excellent service, immaculate rooms, stunning grounds and loads space around the pools for relaxation. Cant fault this hotel.....apart from the buffet dinner. The restaurant is great for breakfast but has zero atmosphere in the evening. It really doesn't warrant €98 for two including drinks. Big shame. Other than that, book yourselves a real escape in a stunning hotel.
Genuine Expedia guest review
Other trip Jul 1, 2014
Alan
GB
5.0 / 5Outstanding
"Great hotel great amenities"
very fabulous apartments. Great space. Nothing is too difficult for the staff
Genuine Expedia guest review
Other trip May 13, 2014
A Traveler
GB
5.0 / 5Outstanding
"Girls mini-break at Epic Sana"
Spent 3 days at the Epic Sana ealry May with my best friend on a mini-break. Hotel is fabulous, very modern & in a lovely beachside location. A bit out of the way from Olhos D'Agua where we socialise but we were happy to just stay aroudn the hotel in the day & then take a taxi down to the centre. We had a fabulous time & wouldn't hesitate to return. Loved it.
Genuine Expedia guest review
Other trip May 12, 2014
Jo
GB
3.0 / 5Good
"Weekend break"
Just looking for a quiet weekend break in superior surroundings. Had been here before and were pleased with the service, etc. Very disappointed this time around.
Genuine Expedia guest review
Other trip Apr 29, 2014
Johanna
GB
5.0 / 5Outstanding
"Five star"
Really excellent hotel - find it hard to fault. Perfect for a weeks sun away. Dont miss out whilst its relatively unknown.
Genuine Expedia guest review
Other trip Sep 24, 2013
Neil
GB
3.0 / 5Good
"Beautiful hotel shame about service"
The hotel is beautifully designed with excellent pool and beach facilities. Unfortunately more thought has gone into the look of the hotel rather than the service. Throughout my stay it was clear that there was no 5 star customer service standard. All the staff were very nice but the majority were not aware that they should be looking out for the customers needs.
Genuine Expedia guest review
Other trip Aug 24, 2013
A Traveler
GB
5.0 / 5Outstanding
"A stunning new hotel"
A very stylish and state of the art hotel in a beautiful setting and amazing modern architecture. Can highly recommend. Loevely restaurant and also good selection of local restauarants and shops. Beautiful beach.
Genuine Expedia guest review
Other trip Jun 5, 2013
Monika
GB

The following reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Le plus bel hotel de la région"
Très bel hotel , belle plage , grandes piscines , excellent service et très bonne restauration ... A recommander
Genuine Hotels.com guest review
4 night family trip Jul 10, 2015
Armand
FR
5.0 / 5Outstanding
"voiture indispensable"
Un hôtel magnifique, dans un cadre enchanteur...un séjour relaxant, calme, gourmet, avec une hospitalité remarquable (surtout au petit dejeuner)
Genuine Hotels.com guest review
4 night family trip Apr 20, 2015
A Traveler
FR
5.0 / 5Outstanding
Las instalaciones del hotel están muy bien cuidadas. La zona de piscinas y los cuidados jardines te permiten pasar unos días de descanso en un entorno muy agradable. Las habitaciones tienen un diseño moderno a la vez que son amplias y muy cómodas.
Genuine Expedia guest review
Other trip Apr 6, 2015
A Traveler
ES
3.0 / 5Good
"sehr gute Ausstattung und Lage direkt am Strand"
Neues modern gestyltes Hotel mit kühler puristischer Architektur, gepflegte und weitläufige Anlage auf grosszügigem Areal direkt am Strand, sehr gut ausgestattete Deluxe-Appartments, freundliches Personal. Raumkonzept mit offenen Bädern nicht gelungen. Schalldämmung für eine 5-Sterne-Anlage unzureichend. Lage der Appartments direkt am Pool, somit auf Terrasse wenig Privatsphäre/ Rückzugsmöglichkeit. Viele Familien mit Kleinkindern - für ruhesuchende Singles nicht unbedingt zu empfehlen...
Genuine Expedia guest review
Other trip Nov 20, 2014
Penny
DE
4.0 / 5Excellent
"Nota dez."
Otima. Exelente restaurante.
Genuine Hotels.com guest review
1 night romance trip Oct 31, 2014
Nelson
BR
5.0 / 5Outstanding
"Epic!"
Grossartiges Hotel, das in idealer Weise für unterschiedliche Interessen ein sehr gutes Angebot bereit hält (Hotelzimmer, Apartments, Suiten, Adults only Bereiche, Familien-Pool). Die ganze Infrastruktur ist sehr neu und zeitgemäss in einer wunderschönen Parkanlage mit direktem Zugang zum kilometerlangen Sandstrand. Das Personal ist sehr freundlich und das Hotel sehr sauber. Genial ist auch das Essen. Wir hatten selten ein so gutes Buffet und gleichzeitig noch ein Gourmetrestaurant, das wir auch empfehlen können. Die Abendunterhaltung war dem Standard angesprochen und dezent im Hintergrund.
Genuine Hotels.com guest review
7 night family trip Sep 16, 2014
A Traveler
CH
5.0 / 5Outstanding
"Sehr angenehmes, traumhaft gelegenes spitzenhotel"
Hervorragendes Design, sehr schön in die Landschaft eingebettet Guter Service, manchmal beim Frühstück etwas langsam Alle zusatzkosten entsprechend Standard recht hoch Insgesamt aber ein top hotel, wuerden wieder herfahren
Genuine Expedia guest review
Other trip Sep 25, 2014
A Traveler
DE
5.0 / 5Outstanding
"Maravilloso hotel!"
Nos sorprendió la enorme calidad del hotel, sus estupendos servicios y su eficiente y agradable personal.
Genuine Expedia guest review
Other trip Sep 10, 2014
Paco
ES
5.0 / 5Outstanding
"Super séjour sauf petit pb de ménage"
Très bel hotel, personnel au top, les chambres sont spacieuses et modernes bien équipées (fer et planche a repasser, machine a café, sèche cheveux,...). Seul bémol pas super insonorisée. Nous avons eu un petit souci au niveau du ménage pas super bien fait mais ça a tout de suite été réglé. Très bon petit déjeuner très varié
Genuine Hotels.com guest review
5 night trip Aug 16, 2014
Myriem
FR
5.0 / 5Outstanding
"Um Hotel de Excelencia"
Foi excelente. Realmente o EPIC SANA é um hotel de referencia. Excelentes instalações, ótimo serviço, uma enorme simpatia e disponibilidade dos funcionários.Tem excelente localização ideal pra o romance, para o recuperar as forças e para ajudar a limpar a cabeça do stress diário. Os restaurantes são bastante bons e o serviço de pequenos almoços também sendo que a disposição dos alimentos é um regalo para a vista. Fique fã e irei voltar tão breve quanto possa
Genuine Hotels.com guest review
1 night romance trip Mar 21, 2014
Herminio Corrêa
PT
4.0 / 5Excellent
"Beautiful beach"
Value for money satisfactory compared to other 5star hotels in the Algarve. Nevertheless, beautiful beach and the fact that the indoor pool is open 24hrs is an advantage.
Genuine Hotels.com guest review
1 night family trip Mar 7, 2014
Lizzie
PT
5.0 / 5Outstanding
Top
Genuine Hotels.com guest review
8 night trip Jul 20, 2013
A Traveler
DE
5.0 / 5Outstanding
"Geweldig hotel voor de verwende gast!"
Geweldig hotel, voldeed geheel, of meer zelfs! aan onze verwachtingen. Jong en zeer bekwaam en behulpzaam personeel. Zowel achter de receptie ,als in de bediening tijdens het ontbijt, als de jongens van de valet parking etc. Niets is hun teveel en service stahoon be aan hun lijst. Het hotel is clean, trendy, heerlijke kamers met super badkamer en eigen nespresso machine mèt cups(scoort bij mij;-) maar ook de inrichting van alle openbare ruimtes is een lust voor het oog. Geen gezeur ook met extra betalen voor wifi/gym/tennis, maar alles all-in en het werkt ook allemaal. Heerlijke ligbedden/handdoeken bij het zwembad. Elke middag komen ze langs met fruitspiesje bij t zwembad, enfin, ik kan nog wel even doorgaan (en t ontbijtbuffet!!!) maar wil je even luieren en je in luxe wanen, een aanrader!!! Aan de overkant van het hotel zijn verschillende leuke restaurants en een supermarkt. Wij hebben een heerlijke week gehad:-)
Genuine Expedia guest review
Other trip Aug 20, 2013
Maud
NL
5.0 / 5Outstanding
"Prachtige kamer en accommodatie"
Prachtig nieuw hotel met hele goeie service!! (onder andere valet parking). Zeer uitgebreid en lekker ontbijtbuffet met methode traditionelle. Diner is te duur vind ik als je het apart moet betalen en dit is wel verzorgd maar niet zijn geld waard. Aan de overkant van het hotel zijn echter tal van kleine restaurants waar je gezellig en lekker kan eten.
Genuine Hotels.com guest review
3 night romance trip Jun 25, 2013
Tom
BE
5.0 / 5Outstanding
Genuine Hotels.com guest review
3 night trip with friends Jul 14, 2015
Gail
US
5.0 / 5Outstanding
Genuine Hotels.com guest review
7 night family trip Jun 6, 2015
Colin
GB
5.0 / 5Outstanding
Genuine Hotels.com guest review
5 night romance trip May 10, 2015
A Traveler
GB
5.0 / 5Outstanding
Genuine Hotels.com guest review
4 night romance trip Aug 22, 2014
A Traveler
GB
5.0 / 5Outstanding
Genuine Hotels.com guest review
7 night trip Jun 24, 2014
A Traveler
GB
4.0 / 5Excellent
Genuine Hotels.com guest review
7 night romance trip Jun 30, 2015
A Traveler
CH
4.0 / 5Excellent
Genuine Hotels.com guest review
3 night romance trip May 14, 2015
Mattias
SE
5.0 / 5Outstanding
Genuine Hotels.com guest review
4 night trip with friends Jun 22, 2014
A Traveler
NO
5.0 / 5Outstanding
Genuine Hotels.com guest review
4 night trip Apr 7, 2014
A Traveler
BE
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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