All hotels in Albufeira, Portugal
1 room, 2 adults
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Pinhal do ConcelhoPraia da Falesia, Albufeira8200-593Portugal, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
4.7 / 5Outstanding

Score breakdown (from 89 reviews)

  • Breakfast
    Tasty breakfast
  • Vibe
    Awesome vibe
  • Location
    Great location
  • Beach
    Beautiful beach
  • Comfort
    Rather comfortable
  • WiFi
    Good internet service
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5.0 / 5Outstanding
"Luxurious resort and spa in the heart of Algarve!"
Fabulous stay, can not wait to get back there. Great resort. Great welcoming staff and facilities. Do not miss Margarida Mendes, the Customer relations person, to help you make your stay exceptional in this spectacular new resort. She is the best!
Genuine Hotels.com guest review
12 night family trip Mar 22, 2016
Sophie
US
5.0 / 5Outstanding
"Great place and great location to getaway"
Quick getaway after a long week of work. It was off season but they treated us like royalty. Great place, and weather, to bike along the coast and explore small towns.
Genuine Hotels.com guest review
3 night trip with friends Jan 8, 2016
A Traveler
US
4.0 / 5Excellent
"Slow week"
Very modern hotel in a great location. A little disappointed that most of the restaurants in the hotel were closed the week we were there. Said it was a slow week.
Genuine Hotels.com guest review
3 night romance trip Sep 30, 2015
Greg
US
5.0 / 5Outstanding
"I love it,I already recommended it to my friend."
Everything was nice,breakfast was good,menu not. Kids love it,clean,pools were very cold,beach very close. Overall nice
Genuine Expedia guest review
Other trip Aug 31, 2015
A Traveler
US
5.0 / 5Outstanding
Good service nice property Nice place for couples
Genuine Expedia guest review
Other trip Jul 27, 2015
Big Al
US
5.0 / 5Outstanding
"Incredibly relaxing, and a meal to remember"
We wanted a property with a beautiful environment and comfortable accommodations, multiple pools, fitness and wellness facilities, direct access to an outstanding beach, and excellent dining options. Epic Sana Algarve provided all this and more. This isolated location was the ideal place to rest. The jaunt to the gorgeous beach along a pathway and down several flights of stairs was not difficult and preserved the breathtaking landscape. We used the Turkish bath, sauna, indoor relaxation pool, fitness room and outdoor pool frequently, oftentimes alone. One reviewer complained about noise from music and children. This never bothered us. In fact, our strongest impression was how subdued the entire atmosphere was. Nothing was ever over the top: the décor was very modern but pleasing; the noise level low; the overall feeling of tranquility. Although the food was quite good (but not cheap) at the main buffet-style restaurant, we chose to go off-site to the tiny town square for several simpler meals. We also had tasty lunches at the poolside restaurant. The highlight of the week was an incredible nine-course degustation dinner with five wine-pairings at Alquimia. The food was innovative, nuanced and artfully presented; the service attentive but subtle. That meal alone made the trip worth it. Be sure to reserve ahead! We did not have a car, but the hotel arranged transportation for a delightful boat tour to see caves and dolphins. We are considering returning next year!
Genuine Hotels.com guest review
7 night romance trip Jul 9, 2015
Melissa
US
5.0 / 5Outstanding
"The best!"
Amazing!!!
Genuine Hotels.com guest review
3 night romance trip Jun 14, 2015
Michael
US
5.0 / 5Outstanding
"restaraunts prices are a bit high."
Perfect location, great staff, clean rooms, we ended up going to this place after 3 days in Porto - average place for the food is at least 2.5 times higher then in Porto.
Genuine Expedia guest review
Other trip May 28, 2015
A Traveler
US
5.0 / 5Outstanding
"Deluxe!"
Honeymoon, you get the idea. This was the perfect place to stay for the first half of our honeymoon and the weather was absolutely perfect for it. We stayed here (very quiet during our October visit) and took taxis into the nearby towns of Olhas d'Agua and Central Albufeira for activities.
Genuine Expedia guest review
Other trip Oct 28, 2014
A Traveler
US
3.0 / 5Good
"Gorgeous property with ok service"
This hotel was extremely hard to find and there wasn't much around it. My boyfriend and I went for a romantic getaway and felt the service could've been better. There were some sort of conferences going on when we were there and half of the bars were closed or just catering to the people at the conference. At times or was a little annoying. The property was gorgeous though and it would've been great if so much of the hotel wasn't reserved for the larger groups.
Genuine Hotels.com guest review
3 night romance trip Oct 8, 2014
Jen
US
2.0 / 5Fair
"Lovely resort, but total rip off!"
The resort itself was very lovely, but even after choosing the half board option we left with a hefty bill as drinks, lunch, etc were totally over priced considering that this is Portugal and wine and groceries are super cheap! You're already paying 5 star prices when you book the hotel, so I found it disappointing that the resort is also gouging it's guests on food and drink. Also it was annoying that the room didn't even have wine glasses or a wine opener and the opener they brought broke in the cork and we had to request another one. Seemed ridiculous that there were no wine glasses in the room, but there were champagne flutes. Likely a ploy to get you to drink the overpriced champagne in the mini bar. Also missing in our room was an ice bucket and an iron/ironing board. These were all minor annoyances. All in all we did have a relaxing weekend at a lovely resort, but we will not be returning. For context, we are Canadians who are living in Lisbon.
Genuine Expedia guest review
Other trip Apr 21, 2014
Hettie
US

The following English reviews were posted by hotel guests from other countries:

5.0 / 5Outstanding
"Nice"
Top notch
Genuine Hotels.com guest review
7 night romance trip Mar 26, 2016
joyce
GB
4.0 / 5Excellent
"EPIC SANA New Year Break"
Overall, a lovely hotel, well laid out and very comfortable. We had a relaxing time but unsure if I'd return in low season as so much is closed. Generally I don't like the 'open plan' bedrooms where the room is 'open' to the bathroom. you can pull the sliding partitions across but these aren't great acoustically and I'm not a fan. Prefer an old fashioned door! The other facilities in the room are all good, lighting options and controls, AirCon etc. Free Safe, all good. No milk provided as standard with the tea making facilities. Charges for the Nespresso capsules but free instant coffee is available. As the room is refreshed/checked daily I'd like to see milk for tea/coffee. I found the buffet cost to be high given that its a buffet, which in most hotels is more reasonably priced. Food was nice. I preferred it a little hotter and the staff need to be a little more attentive once you are sat down to ensure your drinks are topped up or if you want anything. They clear quickly etc but if you're water (which they control) is empty they don't spot that. They aren't idle by any means but that was my observation. All staff were lovely throughout.
Genuine Expedia guest review
Other trip Jan 5, 2016
Shaun
GB
4.0 / 5Excellent
"Five star property, three star service"
This is a gorgeous designer resort hotel with stylish lobby, rooms, pools, and grounds. We came after the tourist season was over (late November) so there were very few guests around, one of the restaurants was closed for dinner, and a few days later they were going to close the outdoor pool. The staff will not go out of their way to help you like at some high end resorts, they are quite rigid (though not unfriendly). The pool bar was closed and the lobby bar refused to deliver an order poolside. The spa near the indoor pool refused to give a towel for pool use -- told to go to the front desk. The stairway nearby to get down to the beach was closed due to damage from erosion or a storm or something, so they told us how to leave the resort and walk around to the other nearest access. They had a resort golf cart right there, why not offer us a lift? There was ample staff in the lobby. So, a little disappointing in these regards. Some problems might not occur when the resort was more full, though in some ways it could be even worse when the staff that is present is actually busy. Still, the off-season rate was quite a bargain and there was much to enjoy about the resort and nearby beach, so even with the mediocre service we might consider returning for another visit.
Genuine Hotels.com guest review
2 night romance trip Nov 26, 2015
Thomas
GB
5.0 / 5Outstanding
"Excellent hotel!"
Very impressed. The apartment was clean and massive. The service was impeccable. The breakfast was good and the beach access was easy. I can't fault it in any way. The hotel bar was very expensive but everything else felt like 5 star. Had a wonderful time.
Genuine Hotels.com guest review
3 night family trip Oct 8, 2015
Rahul
GB
5.0 / 5Outstanding
"Best hotel ever."
Best hotel that I've stayed at!
Genuine Hotels.com guest review
9 night romance trip Sep 2, 2015
James
GB
5.0 / 5Outstanding
...................................................
Genuine Expedia guest review
Other trip Aug 17, 2015
A Traveler
GB
4.0 / 5Excellent
"Beautiful luxury resort"
This was a beautiful but very pricey resort. There was a sense of being nickelled and dimed here where you are paying $500 per night but the coffee was not included in the room. They charged €1 per pod. It was so little but left an unpleasant feeling. The dinner buffet was €40. There was a sign that the gym charged €25 so we never used it, only to realize at the end that that was a day rate for nonguests of the hotel, but it was in keeping with the mood. We arrived for yoga which was advertised as free, which made the gym charge believable. We were not admitted and told that we should come a half hour early to reserve our spot, but this wasn't mentioned in the schedule. Those are all the minor frustrations. mostly, it was gorgeous, comfortable, luxurios and relaxing. The grounds were beautiful and well maintained. The beach was stunning with red cliffs. The breakfast buffet was lovely. The food at lunch was just ok. You can do better in the restaurants just outside the gate.
Genuine Expedia guest review
Other trip Aug 10, 2015
callie
CA
4.0 / 5Excellent
"Relaxing stay"
The route to the hotel isn't simple, so a taxi (pre booked) is highly recommended. We arrived about an hour early and were able to check-in straight away. The hotel is relatively new, very clean and well equipped. Breakfast had a wide range of selection and the service was good, apart from the favorite foods running out (not 5 star on that front). The beach access is a little bit daunting on the first attempt, walking via secluded area, then down a wood staircase (which moved a bit). The room was spacious, but didn't like the carpeting (personal opinion). House keeping were very keen to do the room, to my annoyance at time. They also do a turn down service, which too was sometimes an inconvenience when you just want to relax in the evening and not be disturbed. Swimming pool looked great (both the indoor and outdoor pools). The spa was also well equipped with friendly members of staff. Overall it was a great stay. I would recommend to others.
Genuine Hotels.com guest review
3 night romance trip Jul 30, 2015
A Traveler
GB
5.0 / 5Outstanding
"Fantastic"
Fantastic
Genuine Hotels.com guest review
1 night romance trip Jul 14, 2015
Mark
CA
5.0 / 5Outstanding
"Fantastic hotel"
You just can't fault this hotel. It was our second stay and loved it even more. Will definitely be back
Genuine Expedia guest review
Other trip Jul 16, 2015
carol
GB
5.0 / 5Outstanding
"Very impressed with hotel and location"
We had best expiriance ever and so pleased we chose this hotel to stay for 5 days .Comfort and service is 5•+.Ocean is very close and views are beautiful.We will be back:))thank you so much!
Genuine Expedia guest review
Other trip Jul 16, 2015
Inita
GB
5.0 / 5Outstanding
"Amazing stay at a fantastic hotel!"
The room, facilities, staff, service and welcome where all first rate. There were options to suit whatever you felt like doing and staff on hand to help in any way they could. There is a really nice relaxed and friendly atmosphere within a hotel that is modern, stylish and very clean and tidy. The food options are very good and the Al Quimia restaurant is an experience in itself! We would recommend Epic Sana Algarve to anyone!
Genuine Expedia guest review
Other trip Jun 13, 2015
Pete
GB
5.0 / 5Outstanding
"Great location, great hotel"
Great spot, 5-10 mins to beach, depending which way you go. Inclusive kids club, where they can dip in and out. Well planned activities, chocolate making, tour of hotel, Great kids pool, could be warmer though. lovely girls running it. Dinner expensive 4 e for a bottle of water, and they don't leave it with you unless you ask. A bit expensive when you can have a traditional meal over the road, grilled fish, sardines salad, boiled potatoes, seafood rice, plus a bottle of wine for half the price and experience tradditional But a great little idyl, surrounded by a few local restaurants, and you could be in the algarve 30 years ago. No kiss me quick hats, or English breakfasts etc....a real retreat. Definitely will return. 50-55 e to airport.
Genuine Expedia guest review
Other trip Jun 5, 2015
F
GB
5.0 / 5Outstanding
"Over and Above!"
When we arrived at the hotel we were in distress as we had been robbed on the train from Lisbon to Albufeira. The hotel staff immediately set out to assist us by calling the police (the train station just ignored us when we told them what happened..). One of their staff, Marta, drove us to the police station and acted as an interrupter. She spent 2 hours with us completing the report. Marta continued to go out of her way to help us the balance of our stay by recommending amazing restaurants and places to visit. The hotel sent food and some extra T'shirts to our room as they knew some of our clothes had been in the bags that were stolen. All of the staff at the hotel were extremely friendly, professional, and knowledgeable; we cannot praise them enough for the service that they provide. A very special Thank you to one staff member in particular and that is Marta ~ she delivered the most memorable customer experience! We will highly recommend this hotel to all our friends!
Genuine Expedia guest review
Other trip Jun 3, 2015
A Traveler
CA
5.0 / 5Outstanding
"Beautiful hotel. Peaceful and relaxing."
All the staff were very helpful. The room was fabulous as was the complex. The staff did everything asked of them. They could not have been more helpful. The beach and the walkway down to the beach was spotless. Excellent hotel. We will return!
Genuine Expedia guest review
Other trip May 28, 2015
Diane
GB
5.0 / 5Outstanding
"Excellent Hotel by the beach"
A great hotel, very modern and very close to the beach - a 3 minute walk to a very secluded and sandy beach. The hotel is about 2 years old. We stayed in a one bedroom deluxe apartment which was very modern and extremely well designed. Hotel staff are very friendly and helpful. For example, we briefly mentioned that my wife was gluten intolerant and for the next few days (until we checked out) we had a couple of slices of gluten free bread (with butter slabs on the side) delivered to our room free of charge. Nice touch! There is a very nice gourmet restaurant inside the resort called Al Quimia which serves excellent food and wine. The buffet dinner (at €40 per person) was a bit of a disappointment but I guess that's personal taste. Overall, would rate the hotel as truly deserving of its 5 star status.
Genuine Expedia guest review
Other trip May 25, 2015
Jay
GB
5.0 / 5Outstanding
"A truly epic hotel!"
This was our second visit in two years, and the hotel has got even better - we-re already planning our third visit next year. There is nothing to critisise here, every minute detail has been considered. The result is an outstanding hotel, with world class customer service, outstanding food, and a thoroughly relaxing atmosphere.
Genuine Hotels.com guest review
3 night romance trip Apr 28, 2015
Neil
GB
5.0 / 5Outstanding
"Excellent Stay at an Excellent Hotel"
I suppose nothing is exactly perfect but the Epic Sana comes very close! The grounds, service and room was spectacular. We were in an apartment and it was quiet and massive. More than enough room for our family of 4. We were comfortable and very well cared for by the very pleasant staff. We enjoyed the spa which was good. It's definitely one of the nicer spas I have visited and the service was adequate. Our treatment didn't end up being exactly what we expected through no real fault of the spa but we were still compensated kindly. The morning buffet was fabulous. If you can afford the extra on your booking, do it! It's about 20 euro per adult otherwise. The only real criticism is something others have mentioned. It would be nice if even one outdoor pool were heated. The indoor pool, however, was nice and warm. I would have no hesitation recommending this hotel to friends. I was sad to leave and wish we could go back!
Genuine Hotels.com guest review
2 night family trip Apr 19, 2015
Russell
CA
5.0 / 5Outstanding
"Nice modern hotel"
A really nice hotel overall. Some minor issues- air conditioning in the room was erratic, working well on some days and not at all on others. Having to pay for nespresso coffee in the room and the lack of complimentary water was a bit of a let down when it's sister hotel in lisbon, the epic sana lisboa provided this free of charge. Otherwise, a nice hotel with good facilities and easy access to a beautiful beach.
Genuine Hotels.com guest review
1 night romance trip Apr 1, 2015
Kenneth
GB
5.0 / 5Outstanding
"Great experience"
Fabulous hotel, great design, great staff, nice quiet location. Not a stuffy traditional five star but met our needs for a relaxing holiday.
Genuine Hotels.com guest review
5 night family trip Oct 29, 2014
A Traveler
GB
5.0 / 5Outstanding
"Meet the expectation"
Nice hotel. We wish we could have stayed a bit longer. The only downside is not much restaurant choices within the hotel.
Genuine Hotels.com guest review
2 night family trip Nov 1, 2014
Kathy
GB
5.0 / 5Outstanding
"Excellent"
Highly recommend will return. Modern, new and excellent position
Genuine Expedia guest review
Other trip Oct 6, 2014
A Traveler
GB
5.0 / 5Outstanding
Beautiful hotel, fantastic service. We had an ocean view room with a balcony. Very comfortable beds, quality bedlinen... the online pictures do not do it justice. Access to the beach directly from the Hotel. Would certainly recommend and definitely stay here again without hesitation.
Genuine Hotels.com guest review
3 night trip with friends Sep 24, 2014
chazacc
GB
5.0 / 5Outstanding
"Amazing hotel, not much nearby , but good to relax"
This hotel is really really nice. The reception area makes an imposing first impression, and our room and the public areas of the hotel were equally impressive. We had a studio apartment and it was huge! It had a microwave/grill, dishwasher, fridge and nespresso machine (coffee is 1euro per sachet) The bed was a super king if not bigger. There were two tv's and a fair size balcony area. The shower was also enormous but just a glass box in the bedroom - not so good if you are with children. The main downside to this place is that it is just within a huge sprawl of hotel complexes, with very little else around. There is a small supermarket and about four restaurants (we tried three, all of which were nice) just over the road. It's about 45 mins from Faro and 30 mins from Albufeira. The hotel beach is down about a million steps, but is very nice, although the sea was too rough for our three year old to play in safely.
Genuine Expedia guest review
Other trip Sep 28, 2014
Maz
GB
5.0 / 5Outstanding
"Luxurious and quiet"
Its very hard to find any faults with Epic Sana. Food was good - but expect around 50 Euros including drinks each for dinner if not included with deal.Area around has some shop and local restaurants but generally very quiet area. Hotel itself is quiet and is in lovely grounds with ample pools and chairs and overall very spacious and elegant without being too stuffy.
Genuine Hotels.com guest review
7 night family trip Sep 7, 2014
Nigel
GB
5.0 / 5Outstanding
"Excellent hotel, truly a 5* hotel"
Rooms fantastic, we had deluxe apartment - lots of space, clean, modern, overall hotel standards were excellent too. So many choices of pools, meals lovely, staff all friendly! Would totally recommend!
Genuine Expedia guest review
Other trip Sep 14, 2014
Helen
GB
4.0 / 5Excellent
"Style over substance"
Arrived for a 10 night stay August 22nd. We hadn't been able to book ocean view due to technical issues - I had emailed the hotel several days ahead asking for a possible upgrade or at the very least a decent view ie NOT over the car park. The hotel replied with a standard email and no offer other than stating we had booked a resort view. Not helpful at all. I replied enquiring about views and guess what ..no further reply.. so imagine our dismay when the very room (328) we were shown was over the front entrance including car park..they declined an upgrade but offered an ocean view (really more of a glimpse in between landscaped gardens) at the princely sum of 70 Euros per night!! Needless to say we declined. We compromised with a room (334) a few doors away from the car park with a dismal view over some 'brown' earthy area with less green that the entire hotel and about half an hour of sunshine at 6pm. Not exactly the best welcome. They said they'd move us if a better view came up but that's the last we ever heard about it.
Genuine Expedia guest review
Other trip Sep 8, 2014
emmaray
GB
5.0 / 5Outstanding
"Amazing"
The hotel is only 1 year old. The facilities are superb. The staff is great. We are a family with two little children and the staff did everything possible to make everyone happy. The hotel is a short walk away to a beautiful sandy beach. Do bear in mind that it is not a private beach and when we were there (August) it was very busy. Overall highly recommended!!
Genuine Expedia guest review
Other trip Aug 26, 2014
Marlof
GB
5.0 / 5Outstanding
"Very good hotel, right next to the beach"
The Epic Sana is beautiful, with great pools and a superb location on top of the cliff, right next to the beach. Service is very good, rooms are stunning. It's a little out of the way, so you need a car or a taxi to move around. Food at the main restaurant is not great, but there are some cosy places just outside the hotel grounds (better quality and less than half the price) or you can go to plenty of fancy restaurants all around the area.
Genuine Expedia guest review
Other trip Jul 29, 2014
Deborah
GB
4.0 / 5Excellent
"Impossible to get better!"
Not much to say, the only words that come to my mind is brilliant, perfect and epic... Only suggestion I have in mind is the food on the open deck bar, needs to be improved, however this hotel clearly sets a new standar for me.
Genuine Hotels.com guest review
7 night romance trip Jul 12, 2014
A Traveler
IE
5.0 / 5Outstanding
"Excellent hotel"
Perfect hotel, excellent service, immaculate rooms, stunning grounds and loads space around the pools for relaxation. Cant fault this hotel.....apart from the buffet dinner. The restaurant is great for breakfast but has zero atmosphere in the evening. It really doesn't warrant €98 for two including drinks. Big shame. Other than that, book yourselves a real escape in a stunning hotel.
Genuine Expedia guest review
Other trip Jul 1, 2014
Alan
GB
5.0 / 5Outstanding
"Great hotel great amenities"
very fabulous apartments. Great space. Nothing is too difficult for the staff
Genuine Expedia guest review
Other trip May 13, 2014
A Traveler
GB
5.0 / 5Outstanding
"Girls mini-break at Epic Sana"
Spent 3 days at the Epic Sana ealry May with my best friend on a mini-break. Hotel is fabulous, very modern & in a lovely beachside location. A bit out of the way from Olhos D'Agua where we socialise but we were happy to just stay aroudn the hotel in the day & then take a taxi down to the centre. We had a fabulous time & wouldn't hesitate to return. Loved it.
Genuine Expedia guest review
Other trip May 12, 2014
Jo
GB
3.0 / 5Good
"Weekend break"
Just looking for a quiet weekend break in superior surroundings. Had been here before and were pleased with the service, etc. Very disappointed this time around.
Genuine Expedia guest review
Other trip Apr 29, 2014
Johanna
GB
5.0 / 5Outstanding
"Five star"
Really excellent hotel - find it hard to fault. Perfect for a weeks sun away. Dont miss out whilst its relatively unknown.
Genuine Expedia guest review
Other trip Sep 24, 2013
Neil
GB
3.0 / 5Good
"Beautiful hotel shame about service"
The hotel is beautifully designed with excellent pool and beach facilities. Unfortunately more thought has gone into the look of the hotel rather than the service. Throughout my stay it was clear that there was no 5 star customer service standard. All the staff were very nice but the majority were not aware that they should be looking out for the customers needs.
Genuine Expedia guest review
Other trip Aug 24, 2013
A Traveler
GB
5.0 / 5Outstanding
"A stunning new hotel"
A very stylish and state of the art hotel in a beautiful setting and amazing modern architecture. Can highly recommend. Loevely restaurant and also good selection of local restauarants and shops. Beautiful beach.
Genuine Expedia guest review
Other trip Jun 5, 2013
Monika
GB

The following reviews were posted by hotel guests from other countries:

5.0 / 5Outstanding
"Ótimo para relaxar"
Serviço excelente, infra estrutura também. Ótimo café da manhã e jantar buffet com opções diferentes em cada noite
Genuine Hotels.com guest review
3 night romance trip Apr 7, 2016
Liana Sujin
BR
5.0 / 5Outstanding
Fantastiskt fint på alla sätt.
Genuine Hotels.com guest review
7 night family trip Mar 27, 2016
Alice
SE
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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