"Gorgeous property with ok service"
This hotel was extremely hard to find and there wasn't much around it. My boyfriend and I went for a romantic getaway and felt the service could've been better. There were some sort of conferences going on when we were there and half of the bars were closed or just catering to the people at the conference. At times or was a little annoying. The property […] was gorgeous though and it would've been great if so much of the hotel wasn't reserved for the larger groups. Read moreGenuine Hotels.com guest review
"Lovely resort, but total rip off!"
The resort itself was very lovely, but even after choosing the half board option we left with a hefty bill as drinks, lunch, etc were totally over priced considering that this is Portugal and wine and groceries are super cheap! You're already paying 5 star prices when you book the hotel, so I found it disappointing that the resort is also gouging it's […] guests on food and drink. Also it was annoying that the room didn't even have wine glasses or a wine opener and the opener they brought broke in the cork and we had to request another one. Seemed ridiculous that there were no wine glasses in the room, but there were champagne flutes. Likely a ploy to get you to drink the overpriced champagne in the mini bar. Also missing in our room was an ice bucket and an iron/ironing board. These were all minor annoyances. All in all we did have a relaxing weekend at a lovely resort, but we will not be returning. For context, we are Canadians who are living in Lisbon. Read moreGenuine Expedia guest review
Fabulous hotel, great design, great staff, nice quiet location. Not a stuffy traditional five star but met our needs for a relaxing holiday.Genuine Hotels.com guest review
"Meet the expectation"
Nice hotel. We wish we could have stayed a bit longer. The only downside is not much restaurant choices within the hotel.Genuine Hotels.com guest review
Highly recommend will return. Modern, new and excellent positionGenuine Expedia guest review
Beautiful hotel, fantastic service. We had an ocean view room with a balcony. Very comfortable beds, quality bedlinen... the online pictures do not do it justice. Access to the beach directly from the Hotel. Would certainly recommend and definitely stay here again without hesitation.Genuine Hotels.com guest review
"Amazing hotel, not much nearby , but good to relax"
This hotel is really really nice. The reception area makes an imposing first impression, and our room and the public areas of the hotel were equally impressive. We had a studio apartment and it was huge! It had a microwave/grill, dishwasher, fridge and nespresso machine (coffee is 1euro per sachet) The bed was a super king if not bigger. There were […] two tv's and a fair size balcony area. The shower was also enormous but just a glass box in the bedroom - not so good if you are with children. The main downside to this place is that it is just within a huge sprawl of hotel complexes, with very little else around. There is a small supermarket and about four restaurants (we tried three, all of which were nice) just over the road. It's about 45 mins from Faro and 30 mins from Albufeira. The hotel beach is down about a million steps, but is very nice, although the sea was too rough for our three year old to play in safely. Read moreGenuine Expedia guest review
"Luxurious and quiet"
Its very hard to find any faults with Epic Sana. Food was good - but expect around 50 Euros including drinks each for dinner if not included with deal.Area around has some shop and local restaurants but generally very quiet area. Hotel itself is quiet and is in lovely grounds with ample pools and chairs and overall very spacious and elegant without […] being too stuffy. Read moreGenuine Hotels.com guest review
"Excellent hotel, truly a 5* hotel"
Rooms fantastic, we had deluxe apartment - lots of space, clean, modern, overall hotel standards were excellent too. So many choices of pools, meals lovely, staff all friendly! Would totally recommend!Genuine Expedia guest review
"Style over substance"
Arrived for a 10 night stay August 22nd. We hadn't been able to book ocean view due to technical issues - I had emailed the hotel several days ahead asking for a possible upgrade or at the very least a decent view ie NOT over the car park. The hotel replied with a standard email and no offer other than stating we had booked a resort view. Not helpful […] at all. I replied enquiring about views and guess what ..no further reply.. so imagine our dismay when the very room (328) we were shown was over the front entrance including car park..they declined an upgrade but offered an ocean view (really more of a glimpse in between landscaped gardens) at the princely sum of 70 Euros per night!! Needless to say we declined. We compromised with a room (334) a few doors away from the car park with a dismal view over some 'brown' earthy area with less green that the entire hotel and about half an hour of sunshine at 6pm. Not exactly the best welcome. They said they'd move us if a better view came up but that's the last we ever heard about it. Read moreGenuine Expedia guest review
The hotel is only 1 year old. The facilities are superb. The staff is great. We are a family with two little children and the staff did everything possible to make everyone happy. The hotel is a short walk away to a beautiful sandy beach. Do bear in mind that it is not a private beach and when we were there (August) it was very busy. Overall highly […] recommended!! Read moreGenuine Expedia guest review
"Very good hotel, right next to the beach"
The Epic Sana is beautiful, with great pools and a superb location on top of the cliff, right next to the beach. Service is very good, rooms are stunning. It's a little out of the way, so you need a car or a taxi to move around. Food at the main restaurant is not great, but there are some cosy places just outside the hotel grounds (better quality and […] less than half the price) or you can go to plenty of fancy restaurants all around the area. Read moreGenuine Expedia guest review
"Impossible to get better!"
Not much to say, the only words that come to my mind is brilliant, perfect and epic... Only suggestion I have in mind is the food on the open deck bar, needs to be improved, however this hotel clearly sets a new standar for me.Genuine Hotels.com guest review
Perfect hotel, excellent service, immaculate rooms, stunning grounds and loads space around the pools for relaxation. Cant fault this hotel.....apart from the buffet dinner. The restaurant is great for breakfast but has zero atmosphere in the evening. It really doesn't warrant €98 for two including drinks. Big shame. Other than that, book yourselves […] a real escape in a stunning hotel. Read moreGenuine Expedia guest review
"Great hotel great amenities"
very fabulous apartments. Great space. Nothing is too difficult for the staffGenuine Expedia guest review
"Girls mini-break at Epic Sana"
Spent 3 days at the Epic Sana ealry May with my best friend on a mini-break. Hotel is fabulous, very modern & in a lovely beachside location. A bit out of the way from Olhos D'Agua where we socialise but we were happy to just stay aroudn the hotel in the day & then take a taxi down to the centre. We had a fabulous time & wouldn't hesitate to return. […] Loved it. Read moreGenuine Expedia guest review
Just looking for a quiet weekend break in superior surroundings. Had been here before and were pleased with the service, etc. Very disappointed this time around.Genuine Expedia guest review
Really excellent hotel - find it hard to fault. Perfect for a weeks sun away. Dont miss out whilst its relatively unknown.Genuine Expedia guest review
"Beautiful hotel shame about service"
The hotel is beautifully designed with excellent pool and beach facilities. Unfortunately more thought has gone into the look of the hotel rather than the service. Throughout my stay it was clear that there was no 5 star customer service standard. All the staff were very nice but the majority were not aware that they should be looking out for the customers […] needs. Read moreGenuine Expedia guest review
"A stunning new hotel"
A very stylish and state of the art hotel in a beautiful setting and amazing modern architecture. Can highly recommend. Loevely restaurant and also good selection of local restauarants and shops. Beautiful beach.Genuine Expedia guest review
Otima. Exelente restaurante.Genuine Hotels.com guest review
Grossartiges Hotel, das in idealer Weise für unterschiedliche Interessen ein sehr gutes Angebot bereit hält (Hotelzimmer, Apartments, Suiten, Adults only Bereiche, Familien-Pool). Die ganze Infrastruktur ist sehr neu und zeitgemäss in einer wunderschönen Parkanlage mit direktem Zugang zum kilometerlangen Sandstrand. Das Personal ist sehr freundlich […] und das Hotel sehr sauber. Genial ist auch das Essen. Wir hatten selten ein so gutes Buffet und gleichzeitig noch ein Gourmetrestaurant, das wir auch empfehlen können. Die Abendunterhaltung war dem Standard angesprochen und dezent im Hintergrund. Read moreGenuine Hotels.com guest review
"Sehr angenehmes, traumhaft gelegenes spitzenhotel"
Hervorragendes Design, sehr schön in die Landschaft eingebettet Guter Service, manchmal beim Frühstück etwas langsam Alle zusatzkosten entsprechend Standard recht hoch Insgesamt aber ein top hotel, wuerden wieder herfahrenGenuine Expedia guest review
Nos sorprendió la enorme calidad del hotel, sus estupendos servicios y su eficiente y agradable personal.Genuine Expedia guest review
"Super séjour sauf petit pb de ménage"
Très bel hotel, personnel au top, les chambres sont spacieuses et modernes bien équipées (fer et planche a repasser, machine a café, sèche cheveux,...). Seul bémol pas super insonorisée. Nous avons eu un petit souci au niveau du ménage pas super bien fait mais ça a tout de suite été réglé. Très bon petit déjeuner très variéGenuine Hotels.com guest review
"Um Hotel de Excelencia"
Foi excelente. Realmente o EPIC SANA é um hotel de referencia. Excelentes instalações, ótimo serviço, uma enorme simpatia e disponibilidade dos funcionários.Tem excelente localização ideal pra o romance, para o recuperar as forças e para ajudar a limpar a cabeça do stress diário. Os restaurantes são bastante bons e o serviço de pequenos almoços também […] sendo que a disposição dos alimentos é um regalo para a vista. Fique fã e irei voltar tão breve quanto possa Read moreGenuine Hotels.com guest review
Value for money satisfactory compared to other 5star hotels in the Algarve. Nevertheless, beautiful beach and the fact that the indoor pool is open 24hrs is an advantage.Genuine Hotels.com guest review
TopGenuine Hotels.com guest review
"Geweldig hotel voor de verwende gast!"
Geweldig hotel, voldeed geheel, of meer zelfs! aan onze verwachtingen. Jong en zeer bekwaam en behulpzaam personeel. Zowel achter de receptie ,als in de bediening tijdens het ontbijt, als de jongens van de valet parking etc. Niets is hun teveel en service stahoon be aan hun lijst. Het hotel is clean, trendy, heerlijke kamers met super badkamer en eigen […] nespresso machine mèt cups(scoort bij mij;-) maar ook de inrichting van alle openbare ruimtes is een lust voor het oog. Geen gezeur ook met extra betalen voor wifi/gym/tennis, maar alles all-in en het werkt ook allemaal. Heerlijke ligbedden/handdoeken bij het zwembad. Elke middag komen ze langs met fruitspiesje bij t zwembad, enfin, ik kan nog wel even doorgaan (en t ontbijtbuffet!!!) maar wil je even luieren en je in luxe wanen, een aanrader!!! Aan de overkant van het hotel zijn verschillende leuke restaurants en een supermarkt. Wij hebben een heerlijke week gehad:-) Read moreGenuine Expedia guest review
"Prachtige kamer en accommodatie"
Prachtig nieuw hotel met hele goeie service!! (onder andere valet parking). Zeer uitgebreid en lekker ontbijtbuffet met methode traditionelle. Diner is te duur vind ik als je het apart moet betalen en dit is wel verzorgd maar niet zijn geld waard. Aan de overkant van het hotel zijn echter tal van kleine restaurants waar je gezellig en lekker kan et […] en. Read moreGenuine Hotels.com guest review
01/17/15 jaybay_11 Brussels, Belgium
Spread across 8 hectares, this hotel is one of the largest and most beautiful I stayed in. For business, and although during low season, it was a great culinary, relaxing (when time permitted) and generally perfect stay. The staff are helpful, the spa is great and the food was probably the best hotel food I've ever eaten. Well thought out design meant all details were thought of, and great working wireless everywhere. Beautiful place, worth a second visit for a holiday next time to enjoy the beautiful beach and one of the many outdoor pools!
"Great Hotel Choice for Families "
01/03/15 za2uk UK
Stayed for a week over New Years in a one bedroom apartment which was excellent. Nice touch in having a few slices of bread with jam and a carton of milk as a welcome hamper. Due to the season the only pool that was useable was the indoor heated one which was great and quite most of the time. The gym was small but well equipped. The staff were without exception friendly and helpful at every interaction especially at the kids club where Caroline was outstanding. The only con if I have to find one is that the apartments should have a self service laundry but there are a couple of good laundries in Albufeira which we used. If you are so undecided about where to stay in the Algarve, just stay here.
"Beautiful hotel, an amazing new year's eve!"
01/02/15 Vania M Rijswijk, Zuid-Holland, Netherlands
Stayed at the Epic Sana Algarve for 4 days starting on December 28. Exceptionally friendly and efficient staff. Excellent breakfast and dinner at the Abyad Restaurant. We stayed for the New Year's eve party; the food, entertainment and overall atmosphere was amazing. Great spa facilities. Last, but not least, we loved the Falesia beach.
01/01/15 Virazon Sao Paulo, Brazil
Brand new, super friendly service, fantastic room, bathroom and hotel facilities. NYE party with 5 course fine dinner, very nice dance show after dinner, fireworks, band and DJ, very fine and well organized. Algarve is an amazing place and I'd highy recommend this hotel!
"Epic sana - an amazing five star resort in the Algarve"
12/21/14 Chris B
The EPIC SANA Algarve is just 200 m away from Falésia beach which, in addition to its surrounding 8 hectares of green areas, make it the first resort owned by the SANA Group to be the space of choice for lovers of beaches and countryside – or that is what the internet told me. We had a fantastic family break here for 5 nights in September, a real 5* treat. Great service, lovely food and good attention to detail. We will come back here for piri-piri chicken, sunsets on the beach and generally lounging around in 5 star luxury for a few days.
12/14/14 Macaroon79 Leeds, United Kingdom
We will be returning this hotel is beautiful, clean, in a great location, the staff are lovely, the food really good. The options at breakfast just brilliant only thing I was the baked beans were really salty I thought it was one off but tried them again and found the same. But this hotels setting is tranquil and relaxing it is great for couples and families we can't wait to return. We stayed w/c 27th Oct as a family in a garden suite.
"Good hotel to stay with the family and for couples"
12/09/14 Bosk_Hunter London, United Kingdom
Been there with family for 5 days from 24th to 29th of August 2014. Pros: Good and clean rooms Good food Great service Cash machine on-site Plenty of small shops (supermarker, beach stuff, etc) /restaurants in 5 min walking range Beach in 7 mins walk 3 pools + 1 toddler pool On-site underground parking Gym Supervised kids room here they can play in the evening while parents are enjoying the sunset and wine combo deal. Cons: Location. 1 hour way from airport by car. Pools were a bit cold. Kind of nothing else.. could be a bit less expensive on food, a bit closer to the ocean avoiding the long stairs, a bit more warmer water in the pools, but actually nothing stopping me booking once again. So definitely recommended for families and couples. Too far from any action for solo travelers, so could be boring for them.
"Shhhhh. It's a secret"
12/03/14 andrew w Alicante, Spain
This hotel opened just over a year ago and I have visited 4 times so far. Situated about 30 mins from the airport this ultra modern 5 star hotel in nestled on the cliffs between Villamoura and Albuferia in a secluded quiet location. If you are looking for the strip and tourist shops go to Benidorm. If your looking for tranquility, ultra clean and modern surroundings, great food ( we go half board and it's the best food I have ever eaten in a holiday hotel) and very efficient friendly staff, then you have found the right place. But ,shhhhh it's our secret.....
"One of the very best hotels in the Algarve"
11/26/14 Tarnia C Watford, England, United Kingdom
We cannot say enough good things about Epic Sana. The room, view, beach, service, food are all exceptional. The facilities are excellent and service really is 5 star, previous comments on costs were not founded, as no more expensive than a 5 star in the UK. The only downside is the roal lack of restaurant options outside the hotel, there would strongly recommend booking half board basis. We are at all of the hotel restaurants and all were of the quality you would expect. We will be returning.
11/21/14 sam b
What a superb hotel, cleaner than clean.Rooms were modern and huge.Pool area and all amenities were very good.Would recommend.Used Yellowfish taxis for our private airport transfer,punctual and reliable. Recommended.
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