All hotels in Albufeira, Portugal
1 room, 2 adults
You can collect Welcome Rewards® nights herePinhal do Concelho, Praia da Falesia, Albufeira, 8200-593, Portugal, ‏‎800-491-6126
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4.6 / 5Outstanding

Score breakdown (from 38 reviews)

Average rating for:

  • Cleanliness
    4.8
  • Service
    4.7
  • Comfort
    4.8
  • Condition
    4.8
  • Neighborhood
    4.3
5.0 / 5Outstanding
"Deluxe!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Honeymoon, you get the idea. This was the perfect place to stay for the first half of our honeymoon and the weather was absolutely perfect for it. We stayed here (very quiet during our October visit) and took taxis into the nearby towns of Olhas d'Agua and Central Albufeira for activities.
Genuine Expedia guest review
Other trip Oct 28, 2014
A Traveler
US
3.0 / 5Good
"Gorgeous property with ok service"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    1.0
This hotel was extremely hard to find and there wasn't much around it. My boyfriend and I went for a romantic getaway and felt the service could've been better. There were some sort of conferences going on when we were there and half of the bars were closed or just catering to the people at the conference. At times or was a little annoying. The property was gorgeous though and it would've been great if so much of the hotel wasn't reserved for the larger groups.
Genuine Hotels.com guest review
3 night romance trip Oct 8, 2014
Jen
US
2.0 / 5Fair
"Lovely resort, but total rip off!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
The resort itself was very lovely, but even after choosing the half board option we left with a hefty bill as drinks, lunch, etc were totally over priced considering that this is Portugal and wine and groceries are super cheap! You're already paying 5 star prices when you book the hotel, so I found it disappointing that the resort is also gouging it's guests on food and drink. Also it was annoying that the room didn't even have wine glasses or a wine opener and the opener they brought broke in the cork and we had to request another one. Seemed ridiculous that there were no wine glasses in the room, but there were champagne flutes. Likely a ploy to get you to drink the overpriced champagne in the mini bar. Also missing in our room was an ice bucket and an iron/ironing board. These were all minor annoyances. All in all we did have a relaxing weekend at a lovely resort, but we will not be returning. For context, we are Canadians who are living in Lisbon.
Genuine Expedia guest review
Other trip Apr 21, 2014
Hettie
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Nice modern hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
A really nice hotel overall. Some minor issues- air conditioning in the room was erratic, working well on some days and not at all on others. Having to pay for nespresso coffee in the room and the lack of complimentary water was a bit of a let down when it's sister hotel in lisbon, the epic sana lisboa provided this free of charge. Otherwise, a nice hotel with good facilities and easy access to a beautiful beach.
Genuine Hotels.com guest review
1 night romance trip Apr 1, 2015
Kenneth
GB
5.0 / 5Outstanding
"Great experience"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Fabulous hotel, great design, great staff, nice quiet location. Not a stuffy traditional five star but met our needs for a relaxing holiday.
Genuine Hotels.com guest review
5 night family trip Oct 29, 2014
A Traveler
GB
5.0 / 5Outstanding
"Meet the expectation"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Nice hotel. We wish we could have stayed a bit longer. The only downside is not much restaurant choices within the hotel.
Genuine Hotels.com guest review
2 night family trip Nov 1, 2014
Kathy
GB
5.0 / 5Outstanding
"Excellent"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Highly recommend will return. Modern, new and excellent position
Genuine Expedia guest review
Other trip Oct 6, 2014
A Traveler
GB
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Beautiful hotel, fantastic service. We had an ocean view room with a balcony. Very comfortable beds, quality bedlinen... the online pictures do not do it justice. Access to the beach directly from the Hotel. Would certainly recommend and definitely stay here again without hesitation.
Genuine Hotels.com guest review
3 night trip with friends Sep 24, 2014
chazacc
GB
5.0 / 5Outstanding
"Amazing hotel, not much nearby , but good to relax"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This hotel is really really nice. The reception area makes an imposing first impression, and our room and the public areas of the hotel were equally impressive. We had a studio apartment and it was huge! It had a microwave/grill, dishwasher, fridge and nespresso machine (coffee is 1euro per sachet) The bed was a super king if not bigger. There were two tv's and a fair size balcony area. The shower was also enormous but just a glass box in the bedroom - not so good if you are with children. The main downside to this place is that it is just within a huge sprawl of hotel complexes, with very little else around. There is a small supermarket and about four restaurants (we tried three, all of which were nice) just over the road. It's about 45 mins from Faro and 30 mins from Albufeira. The hotel beach is down about a million steps, but is very nice, although the sea was too rough for our three year old to play in safely.
Genuine Expedia guest review
Other trip Sep 28, 2014
Maz
GB
5.0 / 5Outstanding
"Luxurious and quiet"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Its very hard to find any faults with Epic Sana. Food was good - but expect around 50 Euros including drinks each for dinner if not included with deal.Area around has some shop and local restaurants but generally very quiet area. Hotel itself is quiet and is in lovely grounds with ample pools and chairs and overall very spacious and elegant without being too stuffy.
Genuine Hotels.com guest review
7 night family trip Sep 7, 2014
Nigel
GB
5.0 / 5Outstanding
"Excellent hotel, truly a 5* hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Rooms fantastic, we had deluxe apartment - lots of space, clean, modern, overall hotel standards were excellent too. So many choices of pools, meals lovely, staff all friendly! Would totally recommend!
Genuine Expedia guest review
Other trip Sep 14, 2014
Helen
GB
4.0 / 5Excellent
"Style over substance"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Arrived for a 10 night stay August 22nd. We hadn't been able to book ocean view due to technical issues - I had emailed the hotel several days ahead asking for a possible upgrade or at the very least a decent view ie NOT over the car park. The hotel replied with a standard email and no offer other than stating we had booked a resort view. Not helpful at all. I replied enquiring about views and guess what ..no further reply.. so imagine our dismay when the very room (328) we were shown was over the front entrance including car park..they declined an upgrade but offered an ocean view (really more of a glimpse in between landscaped gardens) at the princely sum of 70 Euros per night!! Needless to say we declined. We compromised with a room (334) a few doors away from the car park with a dismal view over some 'brown' earthy area with less green that the entire hotel and about half an hour of sunshine at 6pm. Not exactly the best welcome. They said they'd move us if a better view came up but that's the last we ever heard about it.
Genuine Expedia guest review
Other trip Sep 8, 2014
emmaray
GB
5.0 / 5Outstanding
"Amazing"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel is only 1 year old. The facilities are superb. The staff is great. We are a family with two little children and the staff did everything possible to make everyone happy. The hotel is a short walk away to a beautiful sandy beach. Do bear in mind that it is not a private beach and when we were there (August) it was very busy. Overall highly recommended!!
Genuine Expedia guest review
Other trip Aug 26, 2014
Marlof
GB
5.0 / 5Outstanding
"Very good hotel, right next to the beach"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The Epic Sana is beautiful, with great pools and a superb location on top of the cliff, right next to the beach. Service is very good, rooms are stunning. It's a little out of the way, so you need a car or a taxi to move around. Food at the main restaurant is not great, but there are some cosy places just outside the hotel grounds (better quality and less than half the price) or you can go to plenty of fancy restaurants all around the area.
Genuine Expedia guest review
Other trip Jul 29, 2014
Deborah
GB
4.0 / 5Excellent
"Impossible to get better!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Not much to say, the only words that come to my mind is brilliant, perfect and epic... Only suggestion I have in mind is the food on the open deck bar, needs to be improved, however this hotel clearly sets a new standar for me.
Genuine Hotels.com guest review
7 night romance trip Jul 12, 2014
A Traveler
IE
5.0 / 5Outstanding
"Excellent hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Perfect hotel, excellent service, immaculate rooms, stunning grounds and loads space around the pools for relaxation. Cant fault this hotel.....apart from the buffet dinner. The restaurant is great for breakfast but has zero atmosphere in the evening. It really doesn't warrant €98 for two including drinks. Big shame. Other than that, book yourselves a real escape in a stunning hotel.
Genuine Expedia guest review
Other trip Jul 1, 2014
Alan
GB
5.0 / 5Outstanding
"Great hotel great amenities"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
very fabulous apartments. Great space. Nothing is too difficult for the staff
Genuine Expedia guest review
Other trip May 13, 2014
A Traveler
GB
5.0 / 5Outstanding
"Girls mini-break at Epic Sana"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Spent 3 days at the Epic Sana ealry May with my best friend on a mini-break. Hotel is fabulous, very modern & in a lovely beachside location. A bit out of the way from Olhos D'Agua where we socialise but we were happy to just stay aroudn the hotel in the day & then take a taxi down to the centre. We had a fabulous time & wouldn't hesitate to return. Loved it.
Genuine Expedia guest review
Other trip May 12, 2014
Jo
GB
3.0 / 5Good
"Weekend break"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Just looking for a quiet weekend break in superior surroundings. Had been here before and were pleased with the service, etc. Very disappointed this time around.
Genuine Expedia guest review
Other trip Apr 29, 2014
Johanna
GB
5.0 / 5Outstanding
"Five star"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Really excellent hotel - find it hard to fault. Perfect for a weeks sun away. Dont miss out whilst its relatively unknown.
Genuine Expedia guest review
Other trip Sep 24, 2013
Neil
GB
3.0 / 5Good
"Beautiful hotel shame about service"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
The hotel is beautifully designed with excellent pool and beach facilities. Unfortunately more thought has gone into the look of the hotel rather than the service. Throughout my stay it was clear that there was no 5 star customer service standard. All the staff were very nice but the majority were not aware that they should be looking out for the customers needs.
Genuine Expedia guest review
Other trip Aug 24, 2013
A Traveler
GB
5.0 / 5Outstanding
"A stunning new hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
A very stylish and state of the art hotel in a beautiful setting and amazing modern architecture. Can highly recommend. Loevely restaurant and also good selection of local restauarants and shops. Beautiful beach.
Genuine Expedia guest review
Other trip Jun 5, 2013
Monika
GB

The following reviews were posted by hotels.com guests from other countries:

3.0 / 5Good
"sehr gute Ausstattung und Lage direkt am Strand"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Neues modern gestyltes Hotel mit kühler puristischer Architektur, gepflegte und weitläufige Anlage auf grosszügigem Areal direkt am Strand, sehr gut ausgestattete Deluxe-Appartments, freundliches Personal. Raumkonzept mit offenen Bädern nicht gelungen. Schalldämmung für eine 5-Sterne-Anlage unzureichend. Lage der Appartments direkt am Pool, somit auf Terrasse wenig Privatsphäre/ Rückzugsmöglichkeit. Viele Familien mit Kleinkindern - für ruhesuchende Singles nicht unbedingt zu empfehlen...
Genuine Expedia guest review
Other trip Nov 20, 2014
Penny
DE
4.0 / 5Excellent
"Nota dez."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Otima. Exelente restaurante.
Genuine Hotels.com guest review
1 night romance trip Oct 31, 2014
Nelson
BR
5.0 / 5Outstanding
"Epic!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Grossartiges Hotel, das in idealer Weise für unterschiedliche Interessen ein sehr gutes Angebot bereit hält (Hotelzimmer, Apartments, Suiten, Adults only Bereiche, Familien-Pool). Die ganze Infrastruktur ist sehr neu und zeitgemäss in einer wunderschönen Parkanlage mit direktem Zugang zum kilometerlangen Sandstrand. Das Personal ist sehr freundlich und das Hotel sehr sauber. Genial ist auch das Essen. Wir hatten selten ein so gutes Buffet und gleichzeitig noch ein Gourmetrestaurant, das wir auch empfehlen können. Die Abendunterhaltung war dem Standard angesprochen und dezent im Hintergrund.
Genuine Hotels.com guest review
7 night family trip Sep 16, 2014
A Traveler
CH
5.0 / 5Outstanding
"Sehr angenehmes, traumhaft gelegenes spitzenhotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Hervorragendes Design, sehr schön in die Landschaft eingebettet Guter Service, manchmal beim Frühstück etwas langsam Alle zusatzkosten entsprechend Standard recht hoch Insgesamt aber ein top hotel, wuerden wieder herfahren
Genuine Expedia guest review
Other trip Sep 25, 2014
A Traveler
DE
5.0 / 5Outstanding
"Maravilloso hotel!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Nos sorprendió la enorme calidad del hotel, sus estupendos servicios y su eficiente y agradable personal.
Genuine Expedia guest review
Other trip Sep 10, 2014
Paco
ES
5.0 / 5Outstanding
"Super séjour sauf petit pb de ménage"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    3.0
Très bel hotel, personnel au top, les chambres sont spacieuses et modernes bien équipées (fer et planche a repasser, machine a café, sèche cheveux,...). Seul bémol pas super insonorisée. Nous avons eu un petit souci au niveau du ménage pas super bien fait mais ça a tout de suite été réglé. Très bon petit déjeuner très varié
Genuine Hotels.com guest review
5 night trip Aug 16, 2014
Myriem
FR
5.0 / 5Outstanding
"Um Hotel de Excelencia"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Foi excelente. Realmente o EPIC SANA é um hotel de referencia. Excelentes instalações, ótimo serviço, uma enorme simpatia e disponibilidade dos funcionários.Tem excelente localização ideal pra o romance, para o recuperar as forças e para ajudar a limpar a cabeça do stress diário. Os restaurantes são bastante bons e o serviço de pequenos almoços também sendo que a disposição dos alimentos é um regalo para a vista. Fique fã e irei voltar tão breve quanto possa
Genuine Hotels.com guest review
1 night romance trip Mar 21, 2014
Herminio Corrêa
PT
4.0 / 5Excellent
"Beautiful beach"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Value for money satisfactory compared to other 5star hotels in the Algarve. Nevertheless, beautiful beach and the fact that the indoor pool is open 24hrs is an advantage.
Genuine Hotels.com guest review
1 night family trip Mar 7, 2014
Lizzie
PT
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Top
Genuine Hotels.com guest review
8 night trip Jul 20, 2013
A Traveler
DE
5.0 / 5Outstanding
"Geweldig hotel voor de verwende gast!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Geweldig hotel, voldeed geheel, of meer zelfs! aan onze verwachtingen. Jong en zeer bekwaam en behulpzaam personeel. Zowel achter de receptie ,als in de bediening tijdens het ontbijt, als de jongens van de valet parking etc. Niets is hun teveel en service stahoon be aan hun lijst. Het hotel is clean, trendy, heerlijke kamers met super badkamer en eigen nespresso machine mèt cups(scoort bij mij;-) maar ook de inrichting van alle openbare ruimtes is een lust voor het oog. Geen gezeur ook met extra betalen voor wifi/gym/tennis, maar alles all-in en het werkt ook allemaal. Heerlijke ligbedden/handdoeken bij het zwembad. Elke middag komen ze langs met fruitspiesje bij t zwembad, enfin, ik kan nog wel even doorgaan (en t ontbijtbuffet!!!) maar wil je even luieren en je in luxe wanen, een aanrader!!! Aan de overkant van het hotel zijn verschillende leuke restaurants en een supermarkt. Wij hebben een heerlijke week gehad:-)
Genuine Expedia guest review
Other trip Aug 20, 2013
Maud
NL
5.0 / 5Outstanding
"Prachtige kamer en accommodatie"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Prachtig nieuw hotel met hele goeie service!! (onder andere valet parking). Zeer uitgebreid en lekker ontbijtbuffet met methode traditionelle. Diner is te duur vind ik als je het apart moet betalen en dit is wel verzorgd maar niet zijn geld waard. Aan de overkant van het hotel zijn echter tal van kleine restaurants waar je gezellig en lekker kan eten.
Genuine Hotels.com guest review
3 night romance trip Jun 25, 2013
Tom
BE
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
4 night romance trip Aug 22, 2014
A Traveler
GB
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
7 night trip Jun 24, 2014
A Traveler
GB
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
4 night trip with friends Jun 22, 2014
A Traveler
NO
5.0 / 5Outstanding
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
4 night trip Apr 7, 2014
A Traveler
BE
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night trip Jan 13, 2014
A Traveler
ES

TripAdvisor reviews for EPIC SANA Algarve Hotel

Overall rating:Based on 331 traveler reviews

Most recent traveler reviews:

Overall Rating
"5*, but is it really?"
04/25/15 originalracingsnake Stroud, United Kingdom
Amazing location, wonderful decor, and a beautiful ambience. There must be a catch though, right? There is. 1st night there and we arrive travel weary and decide to eat in the communal restaurant, a buffet. The food was good, not epic, and the beer was local and WAS epic. However, for 2 adults and one child it was €109! WE got a ride to the room on arrival in a stretch golf buggy and were shown the ropes by a lovely staff member, who hung around too long waiting for a tip... Breakfast was incredible and it was the service from the staff at breakfast that saved this rating. Fresh, amazing coffee, freshly squeezed local oranges and as much food as you could eat right up to 11am. Perfect. The surroundings you ate in were a patio that was open in the sun, and snugged in behind drop down screens and voiles if the sun Gods failed. Lovely. Loads of comfy sofas by Kettel everywhere to slob out on and read. Service from the bar in this area was SLOW. We waited over 40 minutes to get drinks and a snack, not 5* is it really? Quality of the food was great though. One thing, get the kids out of the bar. This spoiled what could have been a very lovely place to eat and drink the evening away. And I have kids so understand the pressures. Just don't treat it like a kids club please. Laundry service also needs a mention. We cooked in the studio a fair bit as eating in was €€€€'s. The cleaners kept taking the tea towels and bath mats away without replacing them which is a bit annoying if I am honest. Fine for a 3*, not for a 5*. Not coffee was replenished either which is also an oversight. Reception staff were a bit "Meh". I had the impression that we were not Ferrari toting big guns and therefore deserved a lesser level of service. Not entirely satisfactory and on leaving we had to heave our bags to breakfast at 0645 and leave them unsecured in reception as there was no way of secure storing them. Not 5*. Again. The location is fantastic though. Don't think you can wander to a bar or restaurant of an evening outside the hotel though. There are a few places locally but not great food and the ambience is a bit limited.. I'm not a fussy man either before you ask! We even got asked to leave the local pizza place after turing up at 1945 and asking for a table for 3. "No booking? Please leave as we have no space for you!". Charmed. So, if you are minted, and not fussed about discovering the local area, perfect. If you are a normal family, perhaps be warned or eat a days worth of lovely breakfast and hope for the best like we did. Rooms are uber cool so enjoy it!
Overall Rating
"Heaven on Earth"
04/24/15 JOnas H London, United Kingdom
Loved the hotel, great rooms and so well equipt with gadgets, loved it..i have to say! The shower is the best I've ever used. The location is quiet, is really based round beach and pool as the resort itself is quiet, a few restaurants and cafe bars and not much else to offer really. But it's what we wanted. The beach is fantastic with red cliffs behind, great for walking on, great weather and clear sea. We took a transfer to the hotel , we booked on line with yellowfish taxis company who met us in faro, with a big smile and a friendly word, the driver insisted on pushing the trolley for us and gave us a small bottle of wine as a little gift . We also had wifi in the car, we didn't use it but it was available. Pick up is always a worry but the driver was waiting at the door for us at least 5 minutes early. We would visit this hotel again as it was a perfect location for a chill out break.
Overall Rating
"Superb - Ideal for families "
04/21/15 Nitin_K30 Manchester, United Kingdom
Had a brilliant experience staying in this hotel . We came here for the week after Easter. The hotel's attention to guest service is impeccable . Whether it's the manner of a welcoming check in , or the friendly , polite staff at the hotel cleanliness and the general quality of food , Epic Sana manages to come out top. The entire property is well maintained , so clean that I had no hesitation having my 16 month old crawl anywhere . The property leads nicely into Falesia Beach , which is a gem in itself . Rooms are spacious and of a high standard. The swimming pools , indoor and outdoor perfect , depending on what kind of weather it is . The Sana wellness centre had great spa packages . For the toddlers and kids , there are specific play areas and the hotel also conducts activities every week for them . The breakfast is good although after 5 days we did get bored because the spread is always the same . There is a great dinner spread , especially if you like sea food . We may have consumed an entire generation of shrimp in those 5 days 😊 All in all an extremely enjoyable stay here . Would recommend this to anyone wanting a taste of Algarve and will definitely be staying here if we visit again.
Overall Rating
"Modern, Clean, Excellent Service"
04/20/15 AKK06 London, United Kingdom
This hotel was excellent in many ways. Newly built it is modern, clean with very good service. Staff were always polite and helpful. Gardens paths led to cliff tops and the sea for walks. Wi Fi connection was free and fast. Good place for relaxation and chilling out.
Overall Rating
"PERFECTION"
04/14/15 Sally B Lancashire, United Kingdom
Loved this hotel!! completely faultless. Spent a week here with my boyfriend, we are a young couple however still were treated with the highest customer service. We are booking to go back in September! It is absolutely amazing! Can't fault it at all! Don't doubt it, just book it! Rooms are massive!
Overall Rating
"Awesome"
04/13/15 Mrhern29 Newcastle, Co.Down
Family Holiday, Easter 2015, Room massive & beautiful, peaceful, international guests, pools cool (literally, too early in season to use outdoor pools), best hotel food I have ever had, like a Michelin star buffet every day. Only slight problem (as my wife and I have back trouble) the beds are a touch firm, but all hotels have firm beds now, so not a big problem. First holiday hotel i want to return too ASAP
Overall Rating
"Utter Bliss"
04/09/15 Cookie J Newcastle, United Kingdom
Fantastic Family holiday. HB for 1 Week with wife & 2 boys. Will be coming here again, and we have never done that before. Hotel is proper 5 star, beautiful grounds, great room, peaceful, international guests, and the food is about the best i have ever had. Lovely all round (Beds are a bit firm but that seems to be the norm now with hotels), go there it is brilliant.
Overall Rating
"Friendly and chic combine in a unique manner"
04/05/15 voyager79London London
+) Amazing service- every staff member makes you feel welcome, and serves with a smile, never tying to b difficult even when they could. +) Nice outdoor pools +) We stayed in the duplex suites, which offer lovely space and elegant design. +) excellent room service- they'd lay out the food on the table wherever we fancied dining at the time. +) great complimentary car valet service +) you can pick groceries from a store nearby. Suite room had a microwave and hob. +) great breakfast buffet. Not the best, and not the widest selection, but nice. -) The indoor pool was practically not heated. The sign-board said "33 deg C" which was a joke as I'm sure the temperature was more like 15-18C. The misleading sign made that pool visit all the more disappointing, because I'd promised my little child warm water. -) The TV and integrated audio system in the room is cumbersome, and does not work half the time. Controls are too cryptic. (And I'm an engineer by background.) Very frustrating. -) Sharp edges everywhere, so the rooms/ floors/ furniture are not very safe of friendly for toddlers. (My child was just old enough to stay just about safe). -) dinner buffet was a bit over-priced for what's on offer, but some dishes (esp in the starters) were gems.
Overall Rating
"You pay for what you get and this really exceeded expectations"
03/31/15 leilacutler London
We were very impressed with Epic Sana. We booked the trip to go end of march for a 5 night break. For the price we paid the standard was fantastic!! It came to about £650 in total for the 2 of us which included flights transfers and hotel and breakfast. The hotel is amazing, only 2 years old but they have paid a lot of attention to detail. The rooms are huge, with big beds and very comfortable. Unfortunately we had 2 twins pushed together but didn't even ask if there was a double as we were both so impressed with the room. The bathroom was amazing! A huge bath and the doors open up around the bathroom so you can chat whilst chilling out in the bath. Amazing shower! Non steam mirrors etc!! Even the toilet roll fits in with the colour scheme! They actually take you and check you in in your room with an iPad. And will go through everything there. Each evening they deliver a couple of complementary chocolates and mineral water to your room. Free wifi everywhere in hotel. The housekeeping staff were great. You get the room cleaned each morning, then they see if you need anything in the afternoon, then they do the evening turn down. Gym, Pool & Spa Because of the time of year we went it wasn't the hottest on the first 2 days, so we made very good use of the gym, pool and spa facilities. The indoor pool and gym are free to use and open 24 hours. There is also a studio next to the gym and there are 2 free exercise classes a day, usually Pilates and cycling at 12:30 or 6pm. The use of the spas sauna, steam room and hydrotherapy pool are free to use between 12-3 each day. If not it's 15 euros per person. Hotel Bluum Bar We were really impressed with the hotel bar, fantastic decor and amazing cocktails! Also good value!! 8 euros for the most amazing mango daiquiri! And between 6-7pm it's happy hour so 50% off cocktails, so that's 4 euros a cocktail. Breakfast Amazing selection, very cool layout, so much choice! There's even a chocolate fountain and fizz! The fresh fruits were amazing. Dinner We ate out each night as we wanted to explore all the local areas but the buffet did look amazing!!! It was 40 euros a person, there were fresh oysters and everything! The pool The one thing that let's this hotel down is the freezing cold pools. Our last 2 days were so hot but for some reason the pools were like plunge pools! I'd read reviews saying the pools were too cold but thought people were exaggerating! They were freezing temperatures and certainly not a pool you could relax in or keep going back to for a nice dip. The beach The beach is beautiful. Lovely, sandy, goes on forever, nice and quiet. Only a 5 minute walk, yes down some stairs but it was a nice walk. Prob a bit to intense if old or with buggies. Walk To Vilamoura If you walk down to the beach and do a left you can walk to Vilamoura. We got told it was about a 40 minute walk but it took us just over an hour (and we're fast walkers) it was a lovely walk though, the beach is amazing! We ended up in the harbour of Vilamoura and had a walk around. Loads of bars and restaurants including a lot of Irish bars. We had a nice evening and found a nice restaurant but personally I wouldn't go back to Vilamoura as it seemed a bit chavvy. Taxi back to hotel 20 Euros. Albufeira We went to Albufeira a few times to try out various Portuguese restaurants. We used the advice on trip advisor and tried O Manjar rated number 2 and wow!!! Def worth a visit! We had clams and prawns for starters and I had sea bass for main and my fiancé had the biggest steak ever! Traditional Portuguese hidden away from the main tourist part of the old town. Would highly recommend. One thing that let's Albufeira down is the lack of nice bars, it's aimed very much for big groups of brits, cocktails not very nice, loads of football on. Stay away from restaurants on the main seafront and square as we found they weren't that great, but if you look hard enough there are a few little gems!! Outside the hotel! We tried the pizza restaurant, Pizza Falesia, outside the hotel on our last night after spending the evening at our hotel drinking the amazing cocktails. This restaurant was very busy, nice atmosphere friendly staff, great food and very good value. Worth a visit!
Overall Rating
"Spa session"
03/30/15 grimsbyretreat Norwich, United Kingdom
My boyfriend and I went here last year (2014) for a couples massage, with use of the spa facilities. The massages were great, my boyfriend said the masseuse was a bit gentle, but I thought it was perfect. Afterwards we were brought granola snack things and cold water whilst we used the jacuzzi. The swimming pool sauna etc we had to ourselves for most of the time we were there. The service was excellent. Afterwards we went to a restaurant, then found out its really hard to get taxi's in that area (none to flag down a phone number for a taxi firm, given by the restaurant, but nobody answered), we were staying was a few miles away. We went back to the hotel explained our plight, and they couldn't have been more helpful in arranging a private taxi to come get us. If we could afford to stay here, we would!!
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