All hotels in Dubai, United Arab Emirates
1 room, 2 adults
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Al Rigga Road, DeiraDubai64103United Arab Emirates, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
2.4 / 5Fair

Score breakdown (from 181 reviews)

  • Location
    Great location
  • Service
    Service is adequate
  • WiFi
    Bad internet service
  • Room
    Room is not nice
  • Breakfast
    Bad breakfast
  • Wellness Area
    Poor wellness & sports facilities
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4.0 / 5Excellent
"Pleasant stay"
pleasant stay, friendly staff, quiet
Genuine Hotels.com guest review
3 night business trip Jan 31, 2016
Balasubramanian
US
3.0 / 5Good
"Its just ok"
Peaceful
Genuine Hotels.com guest review
2 night trip Jan 14, 2016
George
US
2.0 / 5Fair
"Stayed for one night"
As girls this was the worst place to be. It was friday night and drunk arab men were flirting alot. I think they were guests but the hotel probably has a bad reputation because people looked at us as if we were bad girls lol. I was scared and couldnt wait for the night to pass. Staff were very nice though. Hotel should be much cheaper than this
Genuine Expedia guest review
Other trip Oct 31, 2015
mil
US
3.0 / 5Good
"Inexpensive and decent place for short visit"
Spent 3 days here and it wasn't bad. The room I got was small taken up mostly by bed. Which for me was fine as all I did in it was sleep. TV channels limited for an American viewer but enough to kill time while I was in bed. Small bathroom with tub. Area can be noisy as in this part of the world people are active late at night. Decent filipono restaurant attached, and they have nightclub though I didn't go after I was told it $13.00usd a beer. My have been a misunderstanding at the desk. There is a main street in walking distance that has some larger shops and smaller grocery type stores are within a 5 minute walk. Small pool on roof. I would use this hotel again as it was a good value for the price I paid, $40 a night. They are by government standards admittedly a 2 star hotel but for a place to lay your head it is definitely worth a look.
Genuine Hotels.com guest review
3 night trip Oct 24, 2015
Mike
US
3.0 / 5Good
"near metro"
cheap rate simple accomodations
Genuine Hotels.com guest review
1 night trip Jul 14, 2015
Kevin
US
3.0 / 5Good
The room was clean. I had serious problem with tap water. The water was really hot and seems to me not clean and treated water. I barely could take a shower. I am not sure, but the water could come from a tank storing water on the roof.
Genuine Hotels.com guest review
5 night family trip Jul 17, 2015
A Traveler
US
1.0 / 5Poor
"No wifi"
The water is too hot,If you take shower and free wifi is good for hour. The paper he give me it's said good for 24 hours but after you log in its expire in one hour.
Genuine Expedia guest review
Other trip Jul 10, 2015
A Traveler
US
2.0 / 5Fair
"Broken wifi, broken TV, etc"
Wifi and TV 100% non-functional. Lightning in the bathroom dim, so you don't see if it is cleaned sufficiently. Outside of that nothing much to add. Generic hotel with a nice "Egyptian" ambience. Still would not recommend.
Genuine Expedia guest review
Other trip Jun 1, 2015
A Traveler
US
1.0 / 5Poor
"Unpleasant experience"
that was unpleasant one. The hotel refused to provide me with final bill for my stay
Genuine Hotels.com guest review
2 night trip Apr 4, 2015
Abdel
US
3.0 / 5Good
"kind and help fully staff"
Hotel is well used, but staff kind and helpfully I have normal stay and maybe will come back
Genuine Hotels.com guest review
6 night business trip Apr 6, 2015
Tim
US
2.0 / 5Fair
"bare minimum-do it if you hv to"
Now, this is not a fancy place by any means. seven stories. 4 clubs with whopper speakers on first and ground floor that start from 11PM to 3 am. the noise travels well from the elevator shaft in the middle. I was lucky and stayed on the 7th floor and the effect was minimal. now I know why some reviews say it was noisy. rooms are clean. you can't deny that, but corridors and carpet are run down. don't be grossed out but I saw some small roaches. I figured out that they came from the floor sink. it's just old plumbing that needs a lid instead of a net on the floor sink.
Genuine Expedia guest review
Other trip Apr 21, 2015
traveler joe
US
2.0 / 5Fair
Not recommended, but the area is very good. The room was not very clean and room service is bad.
Genuine Expedia guest review
Other trip Nov 28, 2014
A Traveler
US
2.0 / 5Fair
"just for the memegency case"
yes just for the emergency case , it is better than you sleep in the street . The most important and the only positive points of this hotel , is his very very nice , polite and good reception guys , that's all and unfortunately I can not find any other positive points such as : no good cleaning , no good water presure , no water heater (just normal warm water in the pipes ) , no sliper for bathroom , no quite place , no enough size room to move (better say nest ) , no qeble direction as islamic country , no enough hanger for cloths ,......
Genuine Expedia guest review
Other trip Oct 21, 2014
Masoud
US
5.0 / 5Outstanding
"nice hotel for early flight"
Very nice hotel, inexpensive and really close to airport. Best choice is your flight departs early.
Genuine Hotels.com guest review
1 night trip Sep 3, 2014
Joao Pires
US
2.0 / 5Fair
"no where near anything"
i will not return
Genuine Hotels.com guest review
2 night trip Jul 7, 2014
A Traveler
US
2.0 / 5Fair
"No couples allowed"
no couples with different nationalities allowed without marriage certificate
Genuine Expedia guest review
Other trip Jun 30, 2014
fra
US
2.0 / 5Fair
"Ok for a really strict budget but no thanks"
Ok, my bet; I was trying to cut in my budget; but I would't prefer again, unless I am desperate; old furniture and careless bathroom workmanship, clean but old towels. I never would imagine I would complain about over-working air conditioner; I felt cold all night although I turned it off. The staff was very polite and helpful though; otherwise I would check out immediately. The gentlemen at the reception and bellboys were really very nice and attentive. I am sure they would try all their best if I wanted an extra blanket; but what more can they do for a two star which is a disappointment?
Genuine Expedia guest review
Other trip Mar 3, 2014
Didem
US
4.0 / 5Excellent
"walking distance to Al-Rigga shops"
People were nice and accommodating. Food at sidewalk café was good. Room was rundown. Carpet in room was so stained I was almost afraid to take off my shoes. The knob to tighten the shower head was broken so I had to be careful not to knock it and I had to squat down to shampoo.There was only 3 channels on TV, but it was cheap and good enough for 2 days.
Genuine Hotels.com guest review
2 night trip Jan 12, 2014
A Traveler
US
2.0 / 5Fair
"Eureka Hotel"
I didn't like how they kept my passport till I checked out even though I called the front desk several times. I didn't like that they only wanted cash and never had a receipt for items ordered. The R&B club is a shame inside the hotel. I only ordered shisha and a bottle of wine and the waiter tried to charge me 600 dirams for that after paying 200 to get in the club. Not to mention the roach on my bed soon as I walked in the room. The 24hr internet even sucked.
Genuine Expedia guest review
Other trip Jan 9, 2014
A Traveler
US
4.0 / 5Excellent
"More than satisfactory"
Very friendly desk staff.Breakfast menu changed every day, so while it wasn't fancy, it was not boring. Very convenient to the metro. Internet access was not free.... $5 an hour or $15 per day, so be aware of this when booking.
Genuine Hotels.com guest review
5 night trip Dec 8, 2013
A Traveler
US
5.0 / 5Outstanding
"One of the Best Hotels in Dubai"
The Eureka Hotel staff was great, very friendly, and always asked if anything was needed for the room. the Hotel Facilities was great, the room was very clean, bed was very comfortable, bath room was clean, and there was plenty of hot water for someone who wanted to take a good soak in hot water after a long flight. The Hotel was also very quite. The air conditioner was working properly, ( cool ). No issues there at all. The staff was wonderful, very helpful at all times. I can not say enough about this Hotel. I will be staying there again if at all possible.
Genuine Expedia guest review
Other trip Nov 28, 2013
A Traveler
US
1.0 / 5Poor
"Horrible in all the ways that matter"
"Quality of service" - we arrived early evening (prime arrival time) the lobby furniture was stacked to the side and the floor being washing - no one allowed in the front door. Working our way to the check-in desk the porter was scrolling through passport images with the computer screen in full view of the several guests coming and going through the confusion. We were told we had to leave our passports, but were assured they would be 'safe'. Returning at 9:00 the porter was no longer cruising guest's passports, in fact there was no one at the front desk, only our passports - on the middle of the counter - nothing done with them as yet, but then no one had walked off with them either! The receptionist assured me it would only take a moment. A questionable guest came up to check out at 9:30 at night. He stood and watched our passports first being scanned and then the information page was printed for each passport, blown up to just fit on a standard sheet of paper. These were taken off the printer and laid on the counter in front of this man. I turned them over myself angering the receptionist. Maintenance and cleanliness - so it is now after 10:00PM, we have traveled most of the day and are exhausted, but first must fiddle with the TV to get it to turn on (hadn't seen news in a week), there was only one outlet to recharge and lets just go to bed? What about the long black hairs not just on the pillow but under it?? We picked them off and went to sleep. Day 2 did not get better.
Genuine Hotels.com guest review
2 night family trip Nov 3, 2013
A Traveler
US
2.0 / 5Fair
"Not too good"
The room wasn't clean and bathroom was very damp.
Genuine Hotels.com guest review
4 night trip Oct 29, 2013
BabaJide
US
3.0 / 5Good
"hotel review"
No dring water, no hot water , no tea or coffee maker Queen bed is They have for 2 person‘ very noisey hotel. With 4 Asians night club.
Genuine Hotels.com guest review
1 night business trip Oct 26, 2013
marc Gahary
US
1.0 / 5Poor
"Zero"
Their customer service was below zero. The hotel condition is in bad situation. Not clean and not even one star. I will never recommend this hotel to anyone.
Genuine Hotels.com guest review
1 night business trip Sep 22, 2013
A Traveler
US
2.0 / 5Fair
"Hotel with issues"
On my first day in the hotel the maintenance crew was performing some repairs in the hallway I checked when they finished their was a mess on the carpet from spackling and painting, It was their for four hours before a cleaning crew showed up to clean it up. Not a good omen for my stay. The outside of the building looks amazing. It is deceiving. When you go inside you will find an older hotel that has been well used. It may have had a recent remodel, just it was not done very well. In my room you had paint on the carpet, Tape on the register duct. Their are also holes in the walls of the room where, they upgraded the card reader to RF card reader. Their are scuff marks all over the walls and hand prints from previous guest. All the furniture did not start out Black. A cheap paint was used to cover up a plain wood finish and it is flaking off also they did not remove all the tape they used to cover up the handles and knobs on the furniture. The room is very cramp. No room to move around. The bed takes up most of the room. If you are not in the room for most of the day not bad. The A/C system works okay just I do not smoke and the person staying in the room next to me does and that is the only way I can see the smoke is getting in. In fact I have seen them airing out their room by holding the door open and a cloud of smoke billows out into the hall. They should really designate whole floors for people who want to smoke. The internet in the room is okay.
Genuine Expedia guest review
Other trip Sep 10, 2013
David
US

The following English reviews were posted by hotel guests from other countries:

1.0 / 5Poor
"Verrryyy smalllll rooms"
Thr hotel is near to Rigga metro station , Noting else is good about this hotel
Genuine Hotels.com guest review
Romance trip Apr 16, 2016
A Traveler
3.0 / 5Good
Facilities r good but suppose to add one more facility for us its microwave oven,there is no microvewave in room and no kettle for tea
Genuine Hotels.com guest review
1 night family trip Apr 1, 2016
Andrin
IE
1.0 / 5Poor
"My bad experience"
The room was filthy and dusty, housekeeping is really poor they just tide the bed and never collected the empty shampoo and body shower tubes from the sower holder. My room had flies and mosquitos. Furniture,bed cover and towels are very old. I asked for an iron and kettle they never responded. Regretting staying in a such hotel.
Genuine Hotels.com guest review
12 night business trip Mar 15, 2016
nancy
AU
3.0 / 5Good
"You wont regret this one for the price."
Better than I had anticipated. 7 th floor quiet big room. Very comfy clean bed. Great movie tv channel.Great wi-fi.Good bathroom and hot shower. Pleasently pleased and great value for the money.Only downfall was the breakfast, you can forget about that.Ill go again as neigherhood great for eating and shopping.
Genuine Hotels.com guest review
7 night business trip Mar 12, 2016
austin
GB
1.0 / 5Poor
"Nothing good about this hotel"
Hotel is really bad. Bad room facilities don't even have a kettle. Wifi not working sometimes. Heater not working sometimes. Room is small. Lighting is bad and the whole hotel look dark and haunted
Genuine Hotels.com guest review
10 night business trip Jan 18, 2016
Kasey
SG
1.0 / 5Poor
"Careful about payment before you book this hotel"
I would say I will think hundred times before going back to this hotel once again. Booked my stay from 10 Nov 2015 to 18th December 2015 with T&C of checking out early with full refund. Since I paid with my Visa card at the checkin time I was not refunded in cash as per hotel policy. I was categorically told the refund will be in 4 weeks and it's 2 months I am still struggling for getting refunded. Called from India 4 times and now international calling cost is costing me more. Just terrible that's all I can say. Prasenjit Mohanta
Genuine Expedia guest review
Other trip Jan 12, 2016
Prasenjit
GB
1.0 / 5Poor
"It should be 2 star"
This hotel will considered ok if it is 2 star only. But keeping in mind for 3 stars then very bad hotel
Genuine Hotels.com guest review
1 night business trip Nov 26, 2015
Shahid
IE
3.0 / 5Good
"Eureka Hotel"
The hotel is ok to stay just for a night i stayed their during transit internet is bit slow
Genuine Expedia guest review
Other trip Dec 26, 2015
Mud
AU
2.0 / 5Fair
"You get what you pay for"
it is what it is
Genuine Hotels.com guest review
2 night trip with friends Oct 22, 2015
A Traveler
IE
4.0 / 5Excellent
"Good experience"
Everything seems average in terms of performance and quality viz a viz the price and location. Closeness to metro station, good shops around, ATM very close as well. For me, I will come back and even recommend for a low budget trip. Thank you
Genuine Venere guest review
6 night business trip Sep 30, 2015
Wasiu
IE
1.0 / 5Poor
"Below average hotel"
Stayed at the hotel last week. Terrible hotel, room dimly lit and dirty; Wifi connection is horrible, too noisy at night - both from the hotel music band/ disco and neighborhood, old TV sets with mainly Arabic and Indian channels, showers very squeezed and water takes long to warm up. Not very friendly staff.
Genuine Hotels.com guest review
2 night business trip Oct 9, 2015
A Traveler
GB
2.0 / 5Fair
"good"
it was good but the smell was very bad in room.. please improve.
Genuine Hotels.com guest review
1 night romance trip Oct 6, 2015
Fahad
IE
1.0 / 5Poor
"Great staff. Poor facilities."
The staff at the hotel were very welcoming and nice. But sadly the hotel itself was nothing short of a disaster. Cockroaches in the room and bathroom. Water leaking from the sink and shower. I wouldn't recommend a single female staying there alone either. I was given the 'family' floor which was sadly towards the end of my stay noisy. Also in my absence my room was entered into-and clearly not for cleaning. Thankfully I locked all valuables away every day.
Genuine Hotels.com guest review
2 night business trip Oct 3, 2015
A Traveler
IE
1.0 / 5Poor
Very bad reception. Room is not clean. Very noisy.
Genuine Hotels.com guest review
1 night family trip Sep 24, 2015
Ibrahim
IE
3.0 / 5Good
"For a two star hotel it is just fine"
Just stayed for an outing after a long month working , Cleanliness wasn't too great , Little carelessness , Front desk was fine, Room service don't have good product knowledge, about the rates of coffee and other things.
Genuine Hotels.com guest review
1 night trip with friends Sep 24, 2015
Aamir
IE
1.0 / 5Poor
"DIRTY HOTEL !!!"
I would not recommend this HOTEL, It was dirty and far away from everything.
Genuine Hotels.com guest review
1 night business trip Sep 18, 2015
Mohaman
GB
1.0 / 5Poor
"Hotel Eureka, Dubai"
This is a nightclub rather than a hotel and a seedy nightclub as well, full of drunken arab men in the lobby and seedy dressed arab girls for entertainment and clearly more. No chance of sleep here. The Expedia website list this hotel as a family friendly hotel with 82% recommendation, clearly misleading information and as such Expedia has screwed up.
Genuine Expedia guest review
Other trip Sep 14, 2015
Paul
GB
1.0 / 5Poor
- bathroom dirty - we requested non-smoking room but the room smells like cigarette (we requested many times to for room transfer but nothing happened) - we check-in at 2pm and we chect-out after an hour - staff are not accomodating - all in all it was a disaster
Genuine Hotels.com guest review
1 night romance trip Aug 28, 2015
A Traveler
IE
1.0 / 5Poor
"Not a Hotel but a Recreational Club !!!"
Most messed up hotel I've ever seen, they swindle you over the prices, rooms that they give you are not at all comfortable as they are small, as the room we were given sink pipe leaked , nasty smell around the ac vent , fridge wasn't working, room service comes in without knocking , above all to compliant there is no Phone available and if we ask the reception to fix it , they say IT guy is coming ...this coming continued for a week before we decided to leave !! Above all after 9 every night the Prostitution and the nuisance starts ....in the clubs in the hotel ......
Genuine Hotels.com guest review
2 night romance trip Aug 24, 2015
A Traveler
IE
1.0 / 5Poor
why you dont allow to stay diffrent nationality as a couple. When u ask in reception they told me i cant invite my guest in the room. So its very bad experience in my life. And i stay alone in my room.
Genuine Hotels.com guest review
1 night romance trip Aug 13, 2015
Zakeer
IE
4.0 / 5Excellent
"Good hotel at cheap rates"
It was nice stay. Rooms were small but clean. Its near to Al rigga Metro station. Staff is helpful. Noisy after 10 pm as there was dance baar in the hotel. What we can expect from 2 star hotel ? It is very good hotel at cheap rate. Free wifi. But make sure while booking if deal has included free WiFi. Or else you have to pay. I didn't had food at hotel. But there are Indian restaurants and supermarkets nearby.
Genuine Hotels.com guest review
3 night trip Jul 29, 2015
Amit
IN
3.0 / 5Good
"better than sleeping on street"
Internet poor. not functional in room...pool closed...room small but functional...300 meters to metro station. When the water is turned on in bathroom is smells like terd. Ok for thirty bucks a night.
Genuine Hotels.com guest review
2 night family trip Jul 19, 2015
john
IE
3.0 / 5Good
"My stay at Eureka Hotel Riga road Dubai"
It was a daily good time & my stay was ok.
Genuine Hotels.com guest review
1 night business trip Jun 15, 2015
David
IE
4.0 / 5Excellent
"Excellent hotel"
Good hotel lively would stay again definitely recommend
Genuine Hotels.com guest review
4 night trip May 27, 2015
Aslam
GB
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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