I am not rating the Diana Appt as when we arrived there they were full and we were not booked in. Luckily the owner had another hotel some 5 KM from Alcudia in Allcanda that we stayed at for the week.Genuine Expedia guest review
"Convenient for beach. Close to Lidl and Spar."
No one in reception when we arrived. Cleaning staff contacted manager and were able to get us the key to the appartment. Very rarely saw anyone in reception thereafter. Cleanliness of the property was very impressive. Nice pool.Genuine Expedia guest review
Da vi ankom hotellet klokka 21.10 den 2 september var det ingen tilstede så vi måtte ringe et telefon nummer som sto på døra i resepsjonen som også var stengt. Da Sebastian kom fortalte han oss at det ikke var noen leilighet ledig. Han tilbød oss en leilighet i apartementos Aucanada utenfor Alcudia Port i Alcanada. Dette var veldig frustrerende for […] oss, men vi hadde jo ikke noe valg så vi godtok tilbudet. Leiligheten der hadde fin utsikt, aircondition og mikroovn og, men var vel heller det man kan kalle ganske 'slitent'. Det lå jo ganske langt unna Alcudia hvis man skulle gå, men vi hadde heldigvis bil under hele oppholdet. Betjening og alle ansatte var hyggelige og hjelpsomme, men alle steder trengte en god rengjøring etter vår smak! Vi fikk gratis frokost under hele vårt opphold pga omstendighetene og det var vi takknemlige for. Vi hadde tross alt en fin ferie, men vil nok vurdere å bestille vår reise på andre måter i fremtiden. Mvh David Roy Abbott Read moreGenuine Hotels.com guest review
"Slitet, fd fint hotell"
Tyvärr lite väl låg standard. Slitna handdukar, trasig dusch, avlopp i kök som lät illa på nätterna när ngn annan använde ngn kran i ngt annat rum.Genuine Hotels.com guest review
"Extremely well situated in peaceful surroundings"
This cosy little hotel couldn*t be better for couples or families. Big rooms and terraces and a nice private pool. The hotel is situated only 2 minutes walk from the beach.. Unfortunately you are on your own, as there is no receptionist if any problems arise.Genuine Expedia guest review
"Blev inte insläppta på hotellet"
Hemsk upplevelse fick inga rum fast vi bokat o betalat via ExpediaGenuine Expedia guest review
"Ubicación perfecta para el Iron Man de Alcudia"
Muy buena relación calidad precioGenuine Hotels.com guest review
"Apartment mit gutem Preis-Leistungsverhältnis"
Ich kann nur für die Vorsaison (Anfang April) sprechen, in dieser Zeit ein gutes Preis-Leistungsverhältnis. Kein Luxuszimmer, aber das ist für diesen Preis auch nicht zu erwarten. Die Küchenzeile ist ein wenig in die Jahre gekommen, aber ok und funktional. Sehr freundliches Personal, sehr flexibel was das Ein- und Auschecken angeht, was insbesondere […] gut ist wenn man früh anreist und spät abreist. Strand ist nahe, alles m.E. Notwendige auch. Read moreGenuine Expedia guest review
01/19/15 A TripAdvisor Member
Stayed in these apartments during the October 2014 school half term. Apartments were relatively clean and in a decent area, although a bit run down, good value for money. Not somewhere I'd book for the main summer holiday though as these apartments are right opposite a very noisy nightclub. The pool area could do with a bit of a sprucing up, lots of leaves in the water, worn beds, parasols etc, perhaps this will be addressed for the new season. If you're on a budget these apartments will fit the bill perfectly adequately, and I'd stay here again myself no problem.
"You get what you pay for"
09/24/14 Grace T Nottingham, United Kingdom
We stayed at the Diana apartments for 10 nights. We were after some well located apartments for a holiday consisting of a mixture of cycling and relaxing. Some of the comments on here are fair, but generally the place was exactly as described and cleaned every 2 days. We arrived at 1am and phoned the number on the door of the generally unmanned reception, and he was there within 10 minutes of us arriving. The sun loungers do need replacing, but it hardly ruined my holiday - some were broken / had holes in, so throw a towel over it. Pillows were as flat as pancakes, and the towels were a bit threadbare. If you want 5* service, you gotta pay for it people! The kitchen was perfectly adequate for making snacks and light meals. The bathroom was clean and the shower powerful. The beach is a 5 minute walk away, there is a Spa (well stocked) and a Lidl close by. We'd recommend Hiper Car Hire for super cheap car rental (it was a 20 min walk from the apartment though). Also for food try Jardin Bistro and Dannys Tapas (in the same building, both amazing) and the 9 euro lunch at the Alcudia Restaurant near Lidl (3 course lunch, a bottle of wine, water and lemonade) couldn't be beaten and was delicious. Bike hire from Pro Cycle Hire in Porta Pollensa was good, although road bikes can be hired from loads of places in Porta Alcudia too (but couldn't be found on Google before going). Generally, the apartments could do with a bit of TLC, but we were pleased we went and enjoyed our time there.
"Terrible pool area"
09/19/14 IsThereAnyNamesLeft Abingdon, United Kingdom
We arrived at 11 am in the morning and waited for the Reception to open at 2 pm as per the notice on the door. Reception did not open so by 2.15 pm we rang the number only to be told that the apartments had been over-booked (this seems to be a theme). A taxi arrived to transfer us to the sister hotel. The hotel was nice but the area was lacking in terms of facilities and choice of restaurants. In the morning we asked Reception what was happening and were advised that our room at the Diana was being cleaned. Eventually transferred there by midday. The room was generally OK although no view, but that was expected. What was not expected was the shocking state of the pool area. The sunbeds were nearly all broken. They were the worse we have ever seen. The pool looked ok at first but once in you could see all the scum and filth that had collected on the tiles. Over half way through the stay we had not received any cleaning, sheet or towel changes. In the end I gave up and washed the towels myself. We were not expecting much for the price but found the Diana to be below average. Luckily we had booked a 2nd week at the Ora Playa in Puerto Pollensa (we have been there before) so were happy to move. I would only go the Diana apartments again if I was on a very tight budget and was happy to pay for sunbeds at the beach each day.
09/18/14 Caroline C Bristol, United Kingdom
We arrived at the Diana Apartments at 1am to a note on the reception door giving a phone number for late arrivals. We phoned the number only to be told that the apartments were overbooked and that we would be taken by taxi to another apartment complex. We were told that the Diana would rearrange our pick up transfer from the other complex. The taxi did arrive fairly promptly and the other apartment complex was definitely of a higher standard, so no complaints there. The rearranging of the transfer did not happen and I had to phone the transfer company on numerous occasions only to be told it was too later to change the pick up location and that the Diana should supply a taxi to return us to our original holiday destination. We tried at least 3 times to contact the Diana - no response ( the Apartment Complex where we were staying even tried but to no avail). On the last day of our holiday I eventually managed to get a response from the Diana (all calls were made from my mobile) and, thankfully being able to speak fairly good Spanish, we got the promise of a taxi to transfer us back to the Diana for our transfer pick up. This did happen (although the taxi was 20 mins late and after ANOTHER call to the Diana, it eventually arrived)! I feel disappointed that a) the apartments were overbooked with no prior communication, b) there didn't seem to be any concern that we may have been inconvenienced and no apology, c) we would have missed our transfer if I hadn't been so persistent! Sorry to say I won't be booking to stay there in the future!
"our fabulous holiday"
09/02/14 Sue K Devizes, England, United Kingdom
We started our holiday in the sister appartments to this one which is what we'd booked originally. The staff in appartments Aucanada were brilliant and helpful, we found a lovely pool after a week of being there recommened by Vanessa who worked on reception this was next door to Diana, my son of 6 spent all day in the pool and when we got back, the manager Sebastian had told us that Diana was part of there group and he had an empty room coming up and asked if we liked to move of course we did, the room was basic but very clean just what we wanted, towels and room done every other day, close enough to the center of town to walk saving money, with the tobogan pool next door couldnt ask for better, relaxed adults and one happy child. Like to say thanks to the staff of both appartments for making our holiday fabulous
"Excellent value for the location and room size. Great if your not expecting the ritz."
07/27/14 Dbatterbee Derby
We researched the apartments before we came and we knew that there may be a few issues that could be quickly dealt with. We wasn't paying for the ritz so we knew we wasn't going to get it. On arrival we had to phone to be checked into our room. Was checked in quickly by the cleaner who was a lovely lady. Was in the elusive "room 19" which is right next to the water slide from the pool next door but we knew about this before so we didn't let it bother us. Yes it does get noisy but the pool closes at 8pm so you can still enjoy the rest of the evening. The room was lovely and spacious, plenty of stuff for the 4 of us. Had a problem with the safe not working but that was resolved fairly quickly. The only issue we had was we didn't have a toaster, so asked the manager for one on the Tuesday. By Friday we still hadn't received one so asked the cleaner and had one within 10 minutes, so if you need anything ask her. The location is great, only 3 minute walk to the lovely beach, main road near by (and a heads up that there is a nightclub nearby too so you may hear it till the early hours) and a 10 minute walk to the port and the 'Bellevue strip' where there's lots of fab places to eat. Overall it's a good place to go, cheap and clean, would recommend to anyone.
"Could of been cleaner..."
06/23/14 Daniel M Leeds
We stayed at this apartment from 12/06/2014-20/06/2014, there was no one from reception when we arrived so we had to call and someone came pretty quick so not a problem really, The room wasn't cleaned once the rubbish and the towels only got changed once in 8 nights, the pool was disgusting and full of leaf's and filters were blocked with rubbish, in fairness we didnt pay loads but it could of been cleaner.
"10day stay, honest review"
06/17/14 Debby294 Blackpool, United Kingdom
Hi we stayed at these apartments in June 2014. The weather was 31c. arrived at 2pm, and was dropped off by coach, terrible transfer as we were waiting on the coast 11/2 hours and the 1hour journey. on arrival the reception was closed and on the door it said," if reception closed ring...", we had no phone. Luckily a lady by the pool rang for us and a maid arrived 10 mins later. The room was clean and a good size, microwave but no kettle or toaster, on asking the maid, Chisker she got us one of each and two more pillows If you go ask for rooms 10-15 as these have the larger balcony that gets the sun, these are on the first floor. the pool in based across a pathway from the apartments. good size, beds are ok but seen better days. Very central location 5 mins walk to the lovely sandy beach with beautiful sand. great for children. spar next door for supplies and a Lidl 5 mins walk next to burger king. water park 15 mins walk. BAD POINTS- 4am there is a field next door, and the birds start tweeting so loud. the walls are very thin, i was kept awake by the man in the next room snoring z z. The soafa bed pulls out but the noise from the fridge and the free aircon is so noisy. If you stay in room 19 this is next to the childrens play pool next door, with slides, 4€ to get in. This makes that apartment very noisy during the day. In the evening they had a party on Friday it went on till 6am. never saw the pool cleaned in our 10 day stay, it was full of leaves and dead flies by the 8th day as the water level had gone down, and the filters couldnt work. no disabled access and all apartments are only accessible by stairs. cant fault the cleaner she couldnt do enough. we checked out at 12 but didnt fly till 6;55 so they let us leave our cases in reception, they gave us a key and the use of the shower in there and a toilet. mainly accupied by German people while we were there. TV in room with sky channels-free. please see all my pictures.i am happy to answer any questions.
"Truly pleasant stay."
05/24/14 Jim M Turriff, United Kingdom
We returned last week from a two-week stay; we had a delightful time, the apartment was clean and well-equipped. The area was peaceful and friendly (apart from the Iron Man Triathlon!) and handy for the beach, the port and the old town. The staff were unfailingly helpful, no problems at all. We plan to return next year.
05/10/14 Lisa l Stoke-on-Trent, United Kingdom
we have just returned from an eight night stay. The apartments are quite spacious big balcony.However upon arrival we found we had no kettle, toaster or microwave. We went to reception but no one was ever there just a telephone number which we had to ring and all of the above items were in our room the following day. The maid came every other day and kept the apartments really clean. The pool was dirty so we couldn,t use it, but on our last day it was cleaned and ready to use maybe we were there a little bit before the season started. Good location could walk to the port or into new alcudia or the old town, and only a 5 min walk to the beach. Probably would return to these apartments, for a cheap break.
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