All hotels in Madrid, Spain
1 room, 2 adults
You can collect Hotels.com® Rewards nights herePza. Conde de Casal, 6, Madrid, Madrid, 28007, Spain, ‏‎800-491-6126
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4.5 / 5Excellent

Score breakdown (from 262 reviews)

Average rating for:

  • Cleanliness
    4.8
  • Service
    4.5
  • Comfort
    4.6
  • Condition
    4.7
  • Neighborhood
    4.0
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5.0 / 5Outstanding
"Claridge"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Very friendly staff. Good Experience. Would go back and stay there. Would recommend.
Genuine Hotels.com guest review
2 night family trip Mar 19, 2015
sean
US
4.0 / 5Excellent
"Modern hotel close to the Metro."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Stayed 2 nights. Reception staff spoke adequate English and friendly. Room is small but very clean and quiet (higher floor). Easy access to the Metro and restaurants. A supermarket is also nearby. Would stay again.
Genuine Expedia guest review
Other trip Jan 3, 2015
Joe
US
4.0 / 5Excellent
"Close to the city centre."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Close to the city centre by metro. Metro station across the road. For the price paid a kettle can be provided, remembering that it's a ****star hotel.
Genuine Expedia guest review
Other trip Dec 15, 2014
Paul
US
5.0 / 5Outstanding
"Early check in, great value lots of space quiet."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Super location. Metro stop and bus stop across the street. Breakfast bakery too.
Genuine Expedia guest review
Other trip Nov 28, 2014
A Traveler
US
4.0 / 5Excellent
"Nice hotel just across the metro station"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Hotel is bit out side the city center. But it is right across a metro station. Easy access to metro 6, connecting to the airport metro (Line 8). Nice size rooms for European standard.
Genuine Expedia guest review
Other trip Nov 3, 2014
Rick
US
4.0 / 5Excellent
"Location good for business, not for vacation"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    2.0
Lovely hotel great proximity to the airport, but a very disappointing distance to sightseeing locations in Madrid.
Genuine Hotels.com guest review
2 night romance trip Oct 2, 2014
vincent
US
5.0 / 5Outstanding
"Great hotel!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The Claridge Hotel meet our expectations, good location, clean modern rooms, comfort beds, great staff. It's not really in center of all the Madrid mayor attractions, but very close by taxi, bus or Metro. There is a Metro Station just in front of the hotel. Will definitely go back!
Genuine Expedia guest review
Other trip Oct 27, 2014
Juan
US
5.0 / 5Outstanding
"Nice Hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Recently renewed, realle comfortable and right next to a metro stop. It is really close to Atocha, el Retiro and el Prado. Everything was great, only suggestion is to expand their tv channels. There were all Spanish
Genuine Expedia guest review
Other trip Oct 14, 2014
Alejandra
US
5.0 / 5Outstanding
"stand out personnel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
my wife and i stayed here for only one night, but i must say, it was a great value for the money. rooms were very clean and comfortable, and the thing that stood out most was the concierge. the two women working there (i forget their names) were fluent in english and spanish and were so helpful to us, especially in helping us with some issues with our flight. also they have a convenient shuttle for 23 euro to the airport that was very punctual and swift. taxi ride from the train station was only 8 euro. our general preference is usually to do bed and breakfasts, but after several days in spain it was a welcome change to be at the hotel. highly recommend.
Genuine Hotels.com guest review
1 night trip Oct 11, 2014
jim
US
5.0 / 5Outstanding
"Newly renovated property in great location."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Got upgraded to a two room suite without asking. Staff very friendly.
Genuine Expedia guest review
Other trip Oct 12, 2014
Frequent travel
US
5.0 / 5Outstanding
"The location is ok, but the hotel is very nice."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This hotel was in an ok location...access to the metro was across the street to the grey circular line, but down several blocks from the metro lines that take you around the key tourist locations. Close to the nice park (Retiro)for running. Facilities were very nice. Room great. Nice bathrooms.
Genuine Expedia guest review
Other trip Oct 6, 2014
A Traveler
US
5.0 / 5Outstanding
"Spain Walker"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Loved the hotel but it was too far to walk to the center of town. Yes, the Metro and the bus systems are excellent but I enjoy staying closer to the center to enjoy late nite walking, people watching and restaurants.
Genuine Expedia guest review
Other trip Oct 1, 2014
Juan
US
3.0 / 5Good
"Nice but noisy avoid !"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    1.0
Too loud,too far away and rooms too small, clean and cozy though.would not come back to this one
Genuine Hotels.com guest review
8 night trip Aug 29, 2014
Juan
US
5.0 / 5Outstanding
"Pleasant, clean Hotel!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Though this hotel is located a bit farther away from Madrid (where all the tourist sights are), there are many bus stops nearby to get you anywhere you need to go - we just had to do our homework. LOVED that the hotel and the rooms were very clean! Nice, helpful staff, and most of them speak/understand English fine. Taxi drivers know exactly where this place is, I didn't have to give the drivers any further driving instructions other than the name of the hotel or the name of the street. It was such a pleasant experience :)
Genuine Expedia guest review
Other trip Sep 6, 2014
Aly
US
5.0 / 5Outstanding
"Enjoyed our stay in Madrid."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This hotel was comfortable and located near a bus stop that took us to Plaza Major easily. We enjoyed the breakfast buffet each morning. The staff was friendly and helpful. We enjoyed sitting outside the restaurant each afternoon people watching. I would recommend it.
Genuine Expedia guest review
Other trip Sep 6, 2014
jeanne
US
5.0 / 5Outstanding
"nice hotel with good service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
though not in the city center, metro, supermarket, and a very nice bakery just accross the street. very helpful staff.
Genuine Expedia guest review
Other trip Sep 1, 2014
Anne
US
4.0 / 5Excellent
"Very good hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Pro: nice place, everything you need, the hotel has class. Cons: it's a little bit away from main attractions, you'll need to use public transport and add 20' to all your plans.
Genuine Expedia guest review
Other trip Aug 20, 2014
A Traveler
US
4.0 / 5Excellent
"Excellent hotel, ideally located"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Enjoyed my stay. I wa pleasantly surprised at the room size and condition.
Genuine Expedia guest review
Other trip Aug 19, 2014
Bachan
US
4.0 / 5Excellent
"Great boutique hotel in Madrid"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
This hotel was excellent albeit they had no parking and did not provide a hot water kettle in the room. A no-no for us Asian travellers. Parking at the local public carpark right next door cost 82 euros for three days.
Genuine Hotels.com guest review
3 night trip Jul 20, 2014
Alfred
US
4.0 / 5Excellent
"Excellent sleep in Madrid"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
We had been traveling through Spain for three weeks and Madrid was our last stop. We'd had problems in prior hotels with noise and poor quality air conditioning, so we decided to book a hotel away from the tourist center that catered to business travelers. The rooms were clean and quiet and the air conditioning and wifi worked great. The only issue is the hotel is a 20 minute trip to the tourist center. There is a metro stop across the street from the hotel and three busses that will take you right into town and the staff will help you navigate the trip. I'd stay here again.
Genuine Hotels.com guest review
3 night trip Jul 11, 2014
Amy
US
5.0 / 5Outstanding
"a perfect location for visiting Madrifd"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Everything about this lovely hotel is a pleasure. The location is not only easy to find when driving, but city buses and the Metro are literally ten steps out the door. It took us no more than a 10 minute bus ride to get to El Prado and our tour bus. The room was stunning, spotlessly clean, and very quiet. Although this is NOT a old traditional hotel in the heart of the historic district, it is so lovely and so convenient that its remarkably affordable price makes this a hotel we would recommend highly and would happily return to.
Genuine Hotels.com guest review
3 night romance trip Jun 28, 2014
crcumming
US
5.0 / 5Outstanding
"Excellent"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
I spent five nights at the Claridge. The room is nice, quiet and clean, and the bathroom is a reasonable size. The a/c works well and I control it! :) The hotel is located in a residential area about 1/2 mile from Retiro park. There are neighborhood cafés and bars nearby in case you need an emergency beverage. Although it's away from the tourist center, a metro stop is across the street so it's an easy and fast trip to the center of town. The best part: the hotel is connected to a real gym which guests may use for free!
Genuine Hotels.com guest review
5 night trip Jun 10, 2014
Maddie
US
4.0 / 5Excellent
"Nice hotel, a bit out of the center of Madrid."
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We stayed at the Hotel Claridge for two nights in Madrid. The daytime staff was a little grumpy, but we got over it. The room was clean and nice. We skipped meals at the restaurant, due to the prices. I was aware of the location when I booked it, but people should know that the Plaza Conde de Casal area is a bit out of the tourist area. But the Metro/Subway stop is right there, so this could be the perfect spot - with a lot less noise than a hotel on the Gran Via.
Genuine Expedia guest review
Other trip Jun 30, 2014
A Traveler
US
4.0 / 5Excellent
"Nice Hotel in Madrid"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    3.0
The hotel is clean and nice. Climate control in the room worked well. Good shower, no tub. Beds are firm. Did not try the breakfast buffet. Various bakeries and cafes are nearby. Also near a grocery store and convenience stores. This hotel is outside of the historic center of Madrid so you will need to take a train or bus to do any sight seeing or shopping. Both bus and train stations are right outside the hotel. We were able to leave our bags at the front desk after checking out because our flight was late at night and we wanted to do a few things in the city that day.
Genuine Hotels.com guest review
5 night trip with friends Jun 19, 2014
Eileen
US
5.0 / 5Outstanding
"Comfortable hotel close totrain"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
very helpful staff They spoke English making it easy for our party to communicate
Genuine Expedia guest review
Other trip May 23, 2014
Andrea
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Good hotel. Priced is good. Staff friendly.
Genuine Hotels.com guest review
3 night family trip May 12, 2014
rc
US
5.0 / 5Outstanding
"Amazing staff! Comfy room! Can walk to the Prado!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel and room were very nice, comfy, and modern. It had all the conveniences including a state of the art new gym right there which included classes like Pilates (this was free with your room)! This is not your typical hotel gym with a few pieces of equipment. This is an actual gym that connects to the hotel by way of your room key. We stayed too busy touring Madrid to use it this time, but will make the time the next time we go. The staff was more than accommodating; so helpful anytime we asked. They went out of their way to make sure we had maps with directions on how to use the metro, buses, etc., since we knew little of the language. They all also spoke English which helped us a lot. Using their private car to get back to the airport was very comfortable and stylish and a lot cheaper than using a taxi (a 15 or 20 minute drive even in the worst of traffic). At their suggestion, arriving just two hours early was plenty of time for our international flight. Across the street from our hotel, is a metro stop (Madrid subway), several bus stops, taxis (if needed), pastry shops, cheese shop, small grocery, ATM's, shopping and restaurants. Busy street but our 3rd floor room was quiet of street noice. Black-out curtains were a plus. The famous Prado art museum is on the other side of the Retiro Park so we walked through the lovely park to get to the Prado. Lots of activity in Retiro Park...artists, joggers, paddle boats, etc. We loved staying at the Claridge!!
Genuine Expedia guest review
Other trip May 15, 2014
Frankie
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    -
  • Neighborhood
    4.0
SMOKING rooms should be clearly indicated - we had to change room!! Parking very close and OK - discount rate acceptable.
Genuine Venere guest review
Other trip May 6, 2014
A Traveler
US
5.0 / 5Outstanding
"Good location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
It was a great experience. The staff is very helpful. Also, there is a taxi and subway station in front of the hotel!
Genuine Expedia guest review
Other trip Apr 27, 2014
fer
US
5.0 / 5Outstanding
"An absolute gem!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I booked a "family room" feeling anxious about that term since we all know how tiny hotel rooms in Europe are. Boy was i surprised! It was not a family room but a two bedroom, two bathroom suite. All the commodities one can ask for, plus magazine worthy bathrooms. Good beds, smelled fresh, clean ... A hotel this good on gran Via can surely go for twice the price. Our Expedia rate included breakfast buffet, which was also excellent, having a great variety of choices (fried or scrambled eggs, hams, cheese, pastries, cereal, fresh fruit, coffee ... You name it). And the staff was always courteous and willing to help. Can absolutely recommend!
Genuine Expedia guest review
Other trip Apr 22, 2014
Worldtrekker12
US
5.0 / 5Outstanding
"Great stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Great location - even it is not at the city center. The tradeoff is better space and less noise. Airport is only 18 minutes away. Metro stop is across the street. There is also a bus in front (#14) that takes you to Prado, Thyssen, Atocha, Reina Sofia, ciebeles, etc. Hotel is super clean and spacious. Very helpful staff. We had great breakfast everyday in a coffee shop across the street. Six pastries, two coffees, three large fresh squeezed OJ for 13 euro. There is also a good size supermarket that runs 9 am to 10 pm.
Genuine Expedia guest review
Other trip Apr 22, 2014
Patrick
US
5.0 / 5Outstanding
"Good hotel Good price!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Clean and confortable hotel, good front desk service, very nice gyn. Near to the metro station, and not too far from the center city. Supermarket and a Good cafeteria's close to the hotel.
Genuine Hotels.com guest review
2 night family trip Mar 14, 2014
Fernandez
US
5.0 / 5Outstanding
"Excellent hotel and excellent service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel is of luxurious quality and was in immaculate condition. It was not located near primary tourist attractions like those right in the old city center, but was right across the street from a metro station, which is important. It is located nearer the Prado though. Also, right across the street is a pastry and coffee shop with excellent products and very low prices. Of special note was the helpfulness and friendliness of the staff. I can't say enough about my appreciation of them. David, who greeted us at the door, was particularly helpful and kind, and spoke very good English too.
Genuine Hotels.com guest review
1 night family trip Jan 25, 2014
Steve B
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Superb hotel and friendly and helpful staff. Although I am very familiar with Madrid (I previously lived in Spain for 10 years), they helped us enjoy our stay. Just across the street was a bus stop where you can take the bus (#337) for Chinchon, a 45 minutes ride to a small charming town, for 8 euros both ways. The metro station was on the plaza across the street from the hotel, so you can get to the airport or be in the center in 15 minutes. I highly recommend this hotel for anyone.
Genuine Expedia guest review
Other trip Jan 4, 2014
Jacques
US
5.0 / 5Outstanding
"Great hotel and a good enough location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Right outside of the metro, walking distance to parque del retiro, and excellent hotel room.
Genuine Hotels.com guest review
1 night trip Nov 23, 2013
A Traveler
US
5.0 / 5Outstanding
"Best possible stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I used to go to the most expensive hotels.....Claridge is close to them in many respects but at a really affordable and convenient price. This is the best deal I have had in many trips and it is definitely going to be my ONLY CHOICE when I visit Madrid. I left my wallet in the bar--with more than 2000 euros-- and they sent it to my room almost immediately. Special congratulations to the Barman and the receptionist Please read this again. It is the best possible Choice
Genuine Expedia guest review
Other trip Nov 10, 2013
Pollster MEX
US
5.0 / 5Outstanding
"Highly Desirable"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very comfortable rooms. Well maintained and clean. Cordial and helpful staff. Excellent breakfast for Northern Europeans and Americans. I will definitely stay here the next time I am in Madrid.
Genuine Expedia guest review
Other trip Nov 10, 2013
Paul
US
5.0 / 5Outstanding
"Beautiful hotel and wonderful staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We stayed at the Claridge our final days in Madrid. The hotel is beautiful and staff very accommodating and helpful (except for the rude blonde waiter at the cafe/bar). They are walking distance close to the metro but we found everything else too far to walk so opted for cab rides to all the sites.
Genuine Expedia guest review
Other trip Nov 6, 2013
Lynda
US
5.0 / 5Outstanding
"Nice Hotel !!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Highly recommended !!! Very good location, a few minutes by taxi to the city center! The rooms are beautiful similar like a 5 star Hotel, The staff who work at the 24hr bar/reception are very friendly !!!
Genuine Expedia guest review
Other trip Nov 1, 2013
Luis
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
staff at desk and at bar were not particularly friendly or helpful with suggestions for travel to airport or for dining.
Genuine Hotels.com guest review
3 night trip Oct 17, 2013
A Traveler
US
5.0 / 5Outstanding
"Great stay.."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Great staff. Nice clean room. Wonderfull shower. Metro stop just a half block away. Great value.
Genuine Hotels.com guest review
4 night family trip May 21, 2013
Vicki
US
5.0 / 5Outstanding
"September In Madrid - Wonderful Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The Hotel Claridge is centrally located on Plaza Conde Casal in a residential area of Madrid. There are restaurants, coffee shops,, bakeries,and outdoor cafés in the vicinity that are popular with all of the local residents. The hotel is easily accessible to all of the tourist attractions and areas by bus and train. If walking in Madrid is your fancy, it is a lovely area for walking with destination "El Retiro". The hotel staff was courteous and always ready to assist , answer questions and resolve any concerns, Our room was large and comfortable. It was decorated in a contemporary style, with large windows that opened easily. There was a large bench for luggage, a safe and a large closet for clothing. The room also had a mini refrigerator. The bathroom was large and modern with a walk-in shower. The hotel was quiet as we never heard other guests in the hallway or elsewhere.
Genuine Expedia guest review
Other trip Sep 27, 2013
Marie & Eloy
US
4.0 / 5Excellent
"Good hotel, so-so location"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
My wife and I stayed at Hotel Claridge for 5 nights in mid-June 2013. The room and the bathroom were big and clean and had the advertised amenities (except for the king-size bed which ended up being two twin beds next to one another). The wifi internet was free but very slow. The location is somewhat of a drawback. On the one hand, the hotel is right next to the subway stop of line 6 (circular line) and is only 25-minute walk away from the main train station (Puerta de Atocha). On the other hand, it is somewhat removed from most attractions in Madrid, and there are very few restaurants close to it.
Genuine Hotels.com guest review
4 night trip Jun 14, 2013
A Traveler
US
4.0 / 5Excellent
"Wonderful Hotel, Ok Location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Hotel Claridge is a wonderful, clean, and well serviced hotel. The location is not central to many of Madrid's attractions but there is a Metro stop very close (across the street) and you can walk to Reina Sofia and Retiro park (about 1 mile away).
Genuine Hotels.com guest review
1 night family trip May 17, 2013
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

3.0 / 5Good
"Good stay hotel"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
A nice hotel located conveniently.
Genuine Hotels.com guest review
3 night business trip May 18, 2015
A Traveler
IE
5.0 / 5Outstanding
"Excellent Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent hotel. Friendly staff. Spotlessly clean. 15 minutes by Metro to city centre. Digital room safe. Left luggage facility. Mini bar. Good breakfast options in vicinity of hotel. Will definitely stay there again.
Genuine Hotels.com guest review
3 night family trip Apr 10, 2015
Eric
GB
4.0 / 5Excellent
"Good hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Stayed to attend concert at nearby Barclaycard Centre. Staff very helpful. Paid extra 30 euros to keep room until 1800 due to late flight and I was feeling unwell ( throat infection) but unfortunately housekeeping staff were obviously not informed and we were disturbed three times attempting to clean room so wish hadn't bothered. Other than that, beds very comfortable, food excellent.
Genuine Hotels.com guest review
1 night romance trip Mar 25, 2015
Deborah
GB
4.0 / 5Excellent
"Worth a stay"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Although not located in central area the hotel is just across the street from metro, taxi stands and bus stop so there was no problem getting around Madrid. Room was clean, the staff spoke English. Overall it was a pretty good value for money.
Genuine Hotels.com guest review
3 night romance trip Mar 29, 2015
CHUN WING BONITA
AS
4.0 / 5Excellent
"Nice hotel, little bit out of the city centre"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Nice hotel, good price, close to the tube, local supermarket opposite and safe area
Genuine Expedia guest review
Other trip Feb 23, 2015
A Traveler
GB
5.0 / 5Outstanding
"Just about perfect!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Great hotel at a very convenient location and excellent staff. Overall a very pleasant experience.
Genuine Hotels.com guest review
1 night business trip Nov 25, 2014
Vineet
IN
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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