"Great hotel, exceptional service!"
We were given a suite, which was large, clean, and appealing. The location is very good - walking distance to the main street, close to local sites. The service was exceptional, maybe the best I've ever experienced in a hotel. And the cost was very reasonable and less than half the cost of a cave hotel we considered.Genuine Hotels.com guest review
This hotel is an excelent deal, the comfort is on the top as well as its atention and great personal service. The pool is just great and you can really taste a real greek breakfast.Genuine Expedia guest review
"Very nice hotel in a desireable location"
I arrived at the hotel around 8 am in the morning, the staff there helped me to carry the luggage to the office since my room was not ready yet, then guided me to the cafeterial for breakfast. The manage Filiz gave me a cell phone to call in case I got lost or needed a ride to somewhere when she learnt I wanted to explore the area by myself. Samet and […] Sami gave me rides to the Open air museum, the beautiful Love valley, red valley and picked me up from Passage when I finished the long amazing hike there. And the other staff there , sorry ,I cant remember your names :-( they offered me hot Turkish tea when I was sitting in the lobby or balcony... I'm very much impressed by their extraordinary services . I was treated like family ! Also, the unique designs of the lobby and the room are unforgetable, as well as the lovely view from the balcony... Read moreGenuine Expedia guest review
"Good location and service"
Good location and very clean hotels. Hotel staffs were very kind and helpful. But my room was very noise because of sounds of chair dragging that comes from upstair. Cuz upstair was dining facility for breakfast. So every morning I had to woke up because of chair dragging sounds. Breakfast was just so so. No hot foods.Genuine Hotels.com guest review
Very helpful staff who drove us to various sights for free. On main street but quiet location and nice view.Genuine Expedia guest review
"Excellent Location, Smaller-than-average rooms"
We booked our stay at the Heybe Hotel fairly last minute and were pleased with our accommodations. The hotel is just a few minutes away from downtown Göreme. We arrived a bit later in the afternoon, around the time most of the museums would be closing, but we still filled our evening with little shops and an excellent dinner at the Sedef restaurant […] (which I highly recommend). The staff happily accommodated our late checkout, we enjoyed the indoor pool, and the breakfast was more than adequate. The rooms were on the small side, but did the job. Our particular room only had one outlet (that we could find), but our travel buddies said that they had a couple more--just something to be aware of if you have several things to charge (and perhaps mention to reception if another room would work better?) We were able to fit our pack-n-play and small suitcase in the bedroom, but two adults couldn't stand comfortably in the bathroom (unless, I suppose, one were to stand in the shower). As long as we're just a family of 3 with an infant, I can see us returning to this hotel. Read moreGenuine Hotels.com guest review
Beautiful breakfast, great location, very helpful staff ready to help at any time :-). Fantastic swimming pool unfortunately in use only in hot weather.Genuine Expedia guest review
"Awesome hotel.... Awesome location......"
We were still on our way to nevsher from Bodrum and we called up the reception to inform them abt the late check in and they were most happy to advice us the direction and send a taxi to the bus station. We have struggled in different places as people do not speak English. Here we never had any problem. We checked in by midnight 12. once we were up […] in the morning, we were surprised to see a beautiful, well laid breakfast for the guests. After traveling from Istanbul to bodrum to effisus, this was the best breakfast served..... All other places just served the basics... The pool is very good and very inviting.... The staff are the best..... This is hotel has a service of a 5 star!!!!! Three cheers to Ms Philis and her team!!!!!!! Read moreGenuine Expedia guest review
Location, price, staff, management and food all made our stay very enjoyable. Great town to visit.Genuine Expedia guest review
"By far the best staff I have ever seen"
I have travelled for business for over 20 years and stayed in hundreds of hotels, the staff in this particular hotel are the best I have ever seen. It’s obvious they genuinely want you to enjoy your stay in their hotel and in Goreme. From the second you enter the hotel, they take a welcome drink to your hotel, and after that they make sure everything […] is ok for your experience. Location is literally 100 meters from the Goreme bus station, and even then, they drove us in their free shuttle to the bus station because of our luggage. Location is next to central Goreme and you can walk to anywhere in Goreme. They have a free shuttle to take you anywhere within the local area, including to the next town, where you can hike back if you want. They drove us to the Goreme open air museum (which is walking distance) and even gave us a local phone that we can use to call them to pick us back up, which they did. Hotel room is in very good condition, mattress is great, real king size is available Rooms are very clean, everything works as expected. Soaps, shampoos, towels are all in good condition. Sound insulation between the rooms is great. Breakfast is great, fresh, and you can custom order things like omelettes and other hot foods. Wifi worked like a charm. Read moreGenuine Expedia guest review
At 2 min walk to the harbor this hotel is in the middle of the old city and easily walkable from all the famous sights and restaurants.Genuine Hotels.com guest review
"Great base for discovering the area"
We stayed 3 nights at this lovely hotel and used it as our base for discovering Ephesus and Pamukkale. Upon our arrival, we were greeted professionally and were given advice for tours/restaurants to use. The room was clean and the bed was very comfortable. We loved the tea-time with the freshly-baked cookies as we were able yo hang out with other guests […] and just chill . The location was convenient as it was very close to the Bazar district of Kusadasi. The villa yard is excellent if you wanted time to relax. The breakfast was Ok. Read moreGenuine Hotels.com guest review
"Great location, friendly and fantastic service"
We stayed at the Heybe for three nights at the end of May 2013. Manager Filiz and her staff were fantastic and nothing was a bother. Our room was great and the service fantastic. The location was great, only 300 metres from the centre of town with some good restaurants even closer. Car parking was available at the front of the hotel. As an added bonus […] Filiz met us after walks in surrounding locations around Goreme and drove us back to the hotel or drove us to the start point for other walks. Our stay was a great travel experience and we strongly recommend the Heybe, Read moreGenuine Hotels.com guest review
dato che l'hotel Heybe era in ristrutturazione, mi è stata proposta un'altra sistemazione presso l'hotel Kelebek allo stesso prezzo. il cambio è stato super vantaggioso in quanto l'albergo in questione è proprio dentro i camini delle fate. e tutto è andato benissimo. bellissima la camera, la disponibilità e la preparazione del personale ottima. la colazione […] super. Read moreGenuine Hotels.com guest review
"Personnel au petit soin"
Excellent accueil avec de très nombreuses aides pour les randonnées et visite dans le coin.Personnel toujours à l'écoute et prêt a vous aider si besoin est.L’hôtel est bien situé près de la rue centrale de goreme.Literie un peu dure mais est-ce bien cela le plus important...Genuine Hotels.com guest review
"Hôtel parfaitement situé, calme, et très bien tenu"
Cet Hôtel est situé à proximité du centre de Gorème. Il offre par sa terrasse une vue exceptionnelle sur les reliefs caractéristiques que confère la région, les maisons troglodytes, les formations rocheuses exceptionnelles de ce site et la ville de Gorême, ainsi qu une vue imprenable des mongolfières qui constellent le ciel chaque matin entre 6 h et […] 7 h environ. L Hotel est tenu par un personnel très compétent et sympathique.Le petit déjeuné est copieux et offre un choix varié des produits de la région, la qualité des produits est incontestable. La propreté de cet hotel est totale.La piscine est un très gros plus bien entendu, car elle permet à chaque retour de marche de se détendre fort agréablement. Nous avons passé un séjour de rêve à Gorème, et cet hotel fait partie de notre enthousiasme. Nous le recommanderons à nos amis et famille. Read moreGenuine Expedia guest review
"Extremely helpful staffs!"
동굴호텔은 객실 안이 좀 어두운 느낌이라서 이번엔 동굴 아닌 호텔로 고르다 보니 선택의 여지가 별로 없었습니다. 객실이 넓진 않지만 깨끗합니다. 오토가르에서 도보 3분! 위치도 좋구요. 무엇보다 호텔 직원들이 친절합니다. 우치사르나 선셋벨리까지 데려다 주고 (미안해서 안 해봤지만) 주변현지인에게 호텔명함 주며 전화해달라고 하면 다시 픽업도 오겠다고 하더군요. 마지막날 새벽 비행기라서 전날 체크아웃하겠다고 했더니 담날 새벽에 샌드위치랑 과일도 싸줬습니다.Genuine Hotels.com guest review
スタッフは皆愛想がよく様々なリクエストに応えてくれます。 朝食では一人ひとりに合わせて出来たてオムレツを作ってくれる。 また、部屋はキレイで一人で宿泊したが二人でも十分な広さ。 wifiもさくさくで快適でした。Genuine Expedia guest review
"버스 정류장에서 가까움"
객실은 매우 깨끗하고 아침식사 역시 매우 훌륭함 또한 직원들 역시 친절함 수영장 및 에어컨 시설이 갖춰져 있어 이용에 편리. 주요 여행지 무료 차량 운행을 함Genuine Expedia guest review
"직원은 친절했다 박물관이랑 센셋 포인트에 차로 데려다 주고 예약도 다 해줬는데 ㅠ ㅠ 그친"
절속에 함정이 ㅠ 다 중간에서 커미션을 먹었다 ㅠ 100유로 짜리를 150에 ㅠ 시설도 사진과는 달리 넘 오래됐고 아짐식사는 신선한 과일도 많고 괜찮았지만.. 바가지 쓴걸 알고는 기분이 좋지 않았다Genuine Expedia guest review
samet이라는 호텔리어 너무 친절했고요 저는 너무너무 만족했어요 정말정말 강력추천합니다Genuine Expedia guest review
la ubicacion del hotel es muy buena, el servicio es excelente ,nos sentimos muy bien en este hotel.nos llevaron y buscaron de los sitios cercanos,sin cargo. nos reservaron el viaje en globo y nos consiguieron un guia en español el mismodia que llegamos ,para el dia siguiente . tambien nos hicieron una reserva para un restaurante y nos llevaron hasta […] el mismo.Samet ,el encargado hablaba portugues ,lo cual fue muy bueno porque nosotros no hablamos muy bien ingles, pero en portugues nos entendimos perfectamente.tambien nos consiguieron los traslados desde y hacia el aeropuerto.el unico problema fue que la trafic que nos busco en el aeropuerto nos busco 1 10 ,pero nos dejo esperando hasta las 3 10 mientras esperaban la llegada de otro vuelo ,pero esto no es culpa del hotel sino del que realiza los traslados. Read moreGenuine Hotels.com guest review
"괴뢰메 여행에 편리한 위치에 있습니다."
시내 중심가에 있고 버스 정류장도 가깝습니다. 동굴호텔 보다 훨씬 좋은 것 같습니다. 청결하고 친절합니다.Genuine Hotels.com guest review
"깨끗하고 조용한 객실"
괴레메 중심가에서 걸어서 2분 거리에 위치한 호텔로 그 동네 호텔과 비슷한 서비스를 제공함. 가까운 유적지까지 픽업 (괴레메 야외 박물관, 단 돌아올때는 걸어서), early check-in, late check-in 가능. 아직 그리 알려지지 않아 붐비지 않고 주인장 말씀이 트립어드바이져에 후기 작성해 달라 부탁. 아침식사도 터키 다른 지역보다 다양하고 풍부한 편. 특히 정원에 살구 나무에서 바로 딴 살구가 맛있음. 아이와 함께 여행이었는데 스텝 모두 친절하고 언어 소통도 나름 잘 됨.Genuine Hotels.com guest review
호텔에서 아침식사를 하면서 마을 전경을 보았을 때 환상적이었다. 화장실에 배수에 조금 문제가 있었고, 방안에 신을 신고 들어가는 것이 불편하였다.Genuine Expedia guest review
아침식사는 특급호텔이 부럽지 않게 훌륭했다. 매우 친절하고 무료 픽업 서비스도 감동이었다.Genuine Hotels.com guest review
03/24/15 Rômulo A
The staff were excellent, in special the receptionist Meltem, she was very helpful in all the things than i needed. She is the best person in the hotel, if you go looking for her. The room is clean and enough space. The bathroom is good but I don't liked the plastic cortine but isn't a problem to have a shower but afther the bathroom will be wed. The breakfast is tipical and delicious. I just hope than next trip rhw swimming pool will be open.
"Comfortable and welcoming"
01/27/15 Birene Adelaide, South Australia
Our room 223 was located up two flights of stairs. Minimally furnished, clean, neat, with a window overlooking the street and hills in the mid-distance, it featured good bedding and a fully functioning bathroom. However, it was stuffy initially as the heaters were on - but not for long! No room safe again, a common shortcoming of many hotels we stayed at throughout Turkey. However, the very pleasant and helpful reception staff were happy to provide access to the hotel’s safe. Similarly we were able to access a computer - much appreciated. Public areas were attractive, with pleasant nooks where one could wait in comfort for tour pick-ups. Breakfasts were served in the roof top dining area. They were generous and comprehensive, with attentive service and rapid replacement of empty dishes. We had the choice of comfortable inside tables or outside balcony tables with views. We chose the latter and on two mornings munched on breakfast as balloons soared silently over our heads! The hotel is located close to the centre of Goreme, with many restaurants nearby, but just far enough away from the main traffic area to be reasonably quiet. We enjoyed our stay in this unpretentious but welcoming hotel and would stay again.
"Faboulous Boutique Hotel"
01/25/15 fional943 Ballarat, Australia
The staff here were exceptional and really made our stay in Cappadocia! The hotel is a boutique family run and operated business. Rooms were spacious, spotless, light and airy and everything functioned perfectly. Breakfasts too, were freshly prepared; traditional borek and dips, or those catering for the western palate. The proprietor made a special trip to get gin and raki in for our group and made every effort to supply us with tea, coffee or alcohol late into the evening. The Heybe was without a doubt, our very best hotel experience in Turkey, The staff are truly exceptional and clearly love and pride themselves in their work. Highly recommended!
"Convenient and Comfortable"
11/29/14 knightspirit Alberta
Our room was rather small and spartan: no table or.chairs, although there was a concrete storage ledge on one wall. Luggage had to be opened on the bed or the floor. We requested and received a small table, though we were informed none of the rooms comes thus furnished. There was plenty of hot water for the shower, but the bathroom was small and the sink faucet was hard to operate without creating a garb-drenching tidal wave. Our room was very quiet and conducive to a good night’s sleep. A nice feature was the self-serve bar in the lobby which operates on the honour system: simply take a drink and write your name on a sheet of paper. Same-day laundry service is offered, with drop-off at the desk in the morning. There is an attractive pool with change rooms and showers on the lower level. Breakfast is served on the rooftop terrace, with seating both inside and outside. From the latter you can watch the hot air balloons flying over the Cappadocian landscape. The buffet provided lots of coffee and juices plus a wide variety of typical Turkish breakfast goodies including fresh fruit, nuts, olives, eggs, cheese, and meat. This hotel is conveniently located near shopping, restaurants, coffee shops, and bank machines.
"Nice staff, good location"
10/16/14 xialian y Sunnyvale, California
Very nice staff, we do not understand Turkish, they helped to book everything, They even drive us to Open Air Museum and trail head several times for free. The room is very clean, and good size. it is at the downtown, close to everything, but very quite. The bed is comfortable. breakfast is delicious.
"Great place to stay"
10/15/14 CDMLMM Burnside, Australia
This small hotel has a family atmosphere with preofessional service. Our room was a nice size, clean and well maintained. The hotel is close to the main shopping and eating strip, but far enough away to avoid the noise! The common area near the checkin had several small sitting areas allowing guests to have quick chat before heading off.
"Nice hotel and excellent service."
10/11/14 Pilar2006 Buenos Aires, Argentina
I have chosen this hotel bacause of the reviews about Filiz,the manager. Everything you can read here about her service is true!! She found a balloonflight place and so good price for us!! All the companies were full. She also made our tours and they were excellent. We enjoyed flat and easy way from the main street. The room was nice with very confortable beds and pillows.I would prefer a better black out system. Breakfast was so good!! Staff is very helpful !! but early in the morning (Sept.27th 2014) the guy who was there didn't help us with our haevy luggage from our upstair room. Anyway, I would come back many times to this Hotel if I have the chance. Thanks to Filiz and rest of the staff for such a nice stay in Goreme.Pilar2006
"Great location, friendly welcome, great value"
It's 18 yrs since I was last here (pre trip adviser!) and it's still a great choice. Firstly it's a superb location with a very easy (flat) 5 minute walk to goreme bus station, restaurants, travel agents & shops. It's also a scenic 30 mins ish walk to the goreme open air museum and 15/20 mins to the goreme sunset point or the start of the Pigeon valley walk. If you plan to balloon it's next door to butterfly balloons. Secondly your stay starts with a genuine welcome from Filiz, the manager with great advice to help optimise your stay. Thirdly the rooms are comfortable and very good value. However unlike most accommodation choices in the area It's not a cave hotel if that is what you want. Breakfast offers a wide choice and although not served until 715/730 it's worth getting up earlier to watch the balloons over Goreme with a cup of coffee either from your room or from the terrace. A spectacular sight. There is not a dinner option but there are a range of great restaurants within a few mins walk including Cappadocian cuisine (see separate review). There are lots of accommodation options available now in goreme but location, the staff & the rooms mean Heybe will remain our choice in cappadocia !
"Excellent stay, incredible service!"
09/20/14 Cooperman26 Chevy Chase, Maryland
As 2 couples, we booked 2 rooms for 3 nights. When we showed up, we were told that our rooms were upgraded to suites, which was a very pleasant surprise. The rooms were spacious, comfortable, and clean. What's really exceptional about the Heybe is the service Filiz provided, I cannot remember any hotel employee or owner that was more accommodating and helpful than she was. When we had trouble finding the hotel, we stopped at another hotel and they called to get directions. Filiz drove to where we were and had us follow her to the hotel. She booked our hot-air balloon reservation, recommended restaurants, called ahead to make reservations for us, and actually drove us to one that would have been difficult to find. And never gave us the impression that we were inconveniencing her. The only problem we had was that our air conditioner leaked and water dripped on the floor and onto one of our suitcases. Before we left, Filiz gave us a bottle of wine for our troubles. Unnecessary but very generous. We would definitely stay there again.
"Amazing people, wonderful city and very good service"
09/20/14 Sophie L Quebec City, Canada
Right from the start up to our departure the staff has been very kind and helpful. They offered to drive us wherever we wanted to go in the area, pointed us to good treks and attractions. They made reservations for us, and were very accomodating. Breakfast was very good and diversified, the room was clean and comfortable, the pool is quite useful after a long trek under the sun!
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