"Fit our Needs"
We quite enjoyed our stay at Banff Gate Resort, Dead Man's Flats. The chalets were indeed rustic. I would call them charming.Genuine Expedia guest review
Excellent location close to Canmore. Chalet is really good, a little bit dated, but it has everything. Clean. Fully equipped.Genuine Expedia guest review
"Wonderful mountain views"
I could never tire of looking at the mountain views. A peaceful site where deer wander when it is quiet. A trail walk took us within minutes of a bear - scat there on the way back but not on the way down! It is not the place to be if you are looking for lots of supervised activities. The drive to \Canmore takes about 10 minutes along the main highway […] where you can find almost anything you want. Read moreGenuine Expedia guest review
"Very nice place"
Very nice stay, very friendly staff. My only complaint is that many of the activities in the game/activity room were in poor shape and desperately needing maintenance. Other than that, no complaints.Genuine Expedia guest review
"Wonderful & a perfect getaway!!"
We came for two nights and had such an amazing time that we stayed an extra day! The cabin was wonderful, quiet, very clean (albeit dated) and completely our own. We brought our four little boys and the large entry was perfect for all the snow gear and boots. The living space was so much larger than most hotel suits and the full kitchen made cooking […] and dishes so manageable for me (the mom). We went sledding right on a hill beside our cabin, had hot chocolate in the gazebo by the hill, enjoyed the pool and all the time we were able to spend together around the fireplace. We will most definitely be coming back. There was no stress about our boys making noise or playing, and all 6 of us were very sad to leave. Most certainly will be recommending this Place to our friends and family. Read moreGenuine Expedia guest review
"Zum zweiten Mal eine wunderschöne Unterkunft"
Wer die Ruhe und Natur sucht, ist hier absolut richtig. Immerhin sind es zur Autobahn 1,5 Kilometer durch den Wald. Aber wenn mir dann die Reha auf diesem Kilometer schon zuwinken, weiß ich, daß ich wieder richtig gebucht habe. Bis Canmore zum Bummeln und Einkaufen sind es 15 Minuten mit dem Auto und dafür wohne ich inmitten der Natur. Zudem bietet […] das Resort ein Schwimmbad, einen Indoor Whirlpool, Sauna und Fitnesscenter. Also gerne einen Tag zum Faulsein in der Anlage einplanen. Wir hatten einen schönes sauberes Haus mit großem Abstellbereich für Wanderschuhe, Fahrräder oder ähnliches. Zwei Bäder, eines mit Whirlpool Badewanne. Auch den Grill auf der großen Terrasse haben wir benutzt. Ja, die Küche war abgewohnt, aber es war alles da (incl. Spülmaschine und Spüli). Wir haben im Urlaub ein Ehepaar kennengelernt, die in Harvie Heights viiel näher am National Park gewohnt haben. Die sind früher abgereist, weil es ihnen an der Autobahn zu laut war. Für mich war und ist das Banff Gate Mountain Resort die beste Unterkunft im Großraum Banff. Read moreGenuine Expedia guest review
"A love/ hate relationship"
12/09/14 Cecilia L Airdrie, Canada
I have never both liked and disliked a place so much at the same time! I don't even know what number rating to give it! I love: you have your own cabin in the woods, away from the commercialism of Banff and Canmore, yet you can drive to either in just a few minutes. The cabins are huge and can easily sleep 6 adults. There is a gas fireplace, fully stocked kitchen, TV in the living room and another in the upstairs bedroom. You can borrow dvd's from the lobby,which is huge and has a fireplace and lots of comfy furniture, as well as some vending machines. There is also an indoor pool and hot tub area. I hate: the cabins are extremely run down. The beds are small and hard. Our upstairs toilet didn't flush, our downstairs sink didn't drain, and our TV remote needed batteries. We notified the staff right away and they said they'd send someone over but they never did. The pool and hot tub area closed early so we never got to try it out. We also did not realize that this was a timeshare, so there was no maid service. At least there was no pressure to buy, just a pamphlet at the front desk.
"Quiet, Relaxing, Beautiful"
12/05/14 Tony S
This year was the 2nd time my wife and I stayed at a Banff Gate chalet, both times in December with a lot of cold weather. The chalets are very well appointed, rustic, warm & cozy, and comfortable. Gas fireplace with a roomy living room area, full kitchen, master bedroom upstairs, 2nd bedroom downstairs for guests, two bathrooms. With the cold we didn't spend any time on the deck, but for other times of the year this would be the place to hang out: start the day with coffee on the deck, later maybe grill dinner, and end the day with an awesome view. Location is convenient to Canmore (about 10 minute drive) for groceries or eating out, and only about a half hour from Banff and its surrounding activities. Very much recommend, will definitely be back.
"Tired, worn out, possible bed bugs"
12/04/14 koalatm Calgary, Canada
I've written a few reviews on Trip Advisor so please be sure to read some of my other reviews if you'd like some context as to how I describe this place. We had two chalets for a week, and ended up checking out a few days early. The location is good. I would imagine it has the appeal for folks wanting to be a bit further out of town, and it was rather quiet. They keep the road well maintained and accessibility in winter conditions wasn't an issue at all. The chalets themselves are very outdated and very tired. They were probably very nice 30 years ago, but not now. The furniture is dusty and worn. The bathroom fixtures are falling apart and rusting in several places. 5 out of 6 mattresses in our two units were at minimum 10 years old, with a few of the twin beds likely closer to 20. The master bedroom king in one unit was relatively new and not so bad. Finally, a caution on bed bugs. I'm not suggesting that every unit has an issue, and due to the nature of this type of resort, you shouldn't necessarily freak out. However, my wifes grandmother woke up each morning with more and more red spots and bite areas on her body. This could be an isolated incident, but I feel it's important to be aware of. Overall I think if these chalets were renovated to a modern standard and the cleanliness aspect could be improved that this could be a wonderful place to stay. However in it's current condition there is no possible way I could recommend this place.
11/04/14 Jennifer S
My boyfriend and I enjoyed the serenity of a fall evening in the mountains. From the large deck to the cozy living room with the fireplace, the friendly staff and amazing location tucked away off the highway. Even with the snow that fell, the road out was very easy to navigate. We loved it and will definitely be back.
"Rustic Chalet with spectacular views"
11/03/14 Rick M Chimacum, Washington
A relaxing out in the country/mountains converted ski resort. Our all-wood interior two-bedroom chalet made us feel like we had more than enough space yet cozy quarters by the fireplace. We thoroughly enjoyed the jacuzzi bath and the two-story affect of the high ceilings. The panoramic views of the Canadian Rocky Mountain ranges from the downstairs living area/huge deck were worth the trip. However, if you want/need TV you could be in for a surprise as there are few channels able to be broadcast. The living room chairs are outdated and worn but still comfortable. The large kitchen served us well. The staff was absolutely exceptional.
11/01/14 slazzy2014 Oxfordshire, United Kingdom
The scenery was outstanding. The staff friendly,welcoming and extremely helpful. The area was fantastic. The people friendly and made you feel very welcome. Would recommend as everything available to do
"Great Location and Potential- but disappointed"
09/07/14 Annette S Lacombe, Canada
With word of mouth referral, my fiance and I booked our family trip accommodation here for travel after our wedding (Aug/14). We had family who had never visited Alberta with us, where we were bringing our two families together to enjoy experience and each others company. I was aware of the three bedroom cabins and specifically asked for these due to close proximity and space, along with one other 2 bdrm cabin...well in advance (Jan/2014). In the spring while visiting the mountains, we visited in person to ensure what was booked would indeed meet our needs & expectations. We spoke to staff and toured one of 3 bdrm cabins, leaving there having confirmed the dates, gave valid credit card and confirmed request and reason for our visit thereafter. After confirming numbers, I called July 17th, 2014 and cancelled the additional 2 bdrm cabin, but kept reservation for the 3 bdrm cabins and was sure to be clear in request ! Upon check in on Aug 25th, we had only one 3 bdrm cabin and one reserved some distance away from the first. I was disappointed after the efforts made. Families were separated, cooking became a large hassle. My teenage daughter along with parents were away from the rest of us. We drove 3 hrs the day following our wedding and had company from afar so we tried to make the best of our arrangement. I must say it is a beautiful location with breath taking views. Available activities were also great ! Customer service was less than desirable and communication poor ! The resolve was to waive service fees, which was not conveyed upon checkout and I had to have a lengthy discussion again to advocate on my own behalf. It was also offered that they would look at customers checking in the next day in order to maybe move our other guests to a cabin closer, and consider juggling people around- in which I declined for fear the very same thing that happened to us, would in turn effect another persons reservation. The inconvenience and initial suggestion by staff that I was incorrect in my understanding of what I had indeed reserved (until email confirmations available to produce), was insulting and frustrating. I am hopeful that customer service will improve as this is a great location, with allot to offer. Annette Saunders (Ennis)
"Cabin in the mountains"
09/01/14 happywanderer2468 LETHBRIDGE
Whether you love or hate this place will depend on your values. If you want 5-star luxury you should go somewhere else. If on the other hand you are looking for the tranquility of nature you'll love this place. Yes the place is rustic because it is older but some reviewers forget to mention that you have a spacious free-standing chalet something impossible to find in newer resorts unless you pay big bucks. You have no neighbors on the other side of your walls or above you which makes it much quieter. Out front there is a huge deck. One a recent trip we had a barbecue for 11 people on the deck with plenty of room to spare. The views are amazing. Because you are not in town, you are surrounded by mountains unhampered by the busyness of civilization. We have been here at least 6 times and I never tire of the beauty. It is not uncommon to see wildlife wandering around the grounds. Just outside the entrance to the resort is the parking lot for a number of hiking trails so it is easy to set off for a walk. Once we saw a grizzly bear on one of our hikes--he took a look at us and sauntered back into the trees. You can immerse yourself in nature and yet Canmore with most amenities is a short drive away so you can have the best of both worlds. But it's important to assess your values to decide whether this is the place for you.
"Older resort in fabulous location with huge rooms and great service!"
08/26/14 CalgaryGreg2014 Calgary, Canada
We were headed to a Banff wedding and thought we'd spend the week. Spent the first night at Hidden Valley in Banff, which was nice, but super expensive and very cramped. Arrived here and despite older furnishings and ongoing renovations, it's a hidden gem! We had an enormous cabin all to ourselves. Parking right outside our door, a huge boot room for our mountain bikes, our own private deck facing the majestic Rocky Mountains, and a spacious kitchen. We felt like we were borrowing a friend's mountain chalet. This resort ea hammered by last year's flood, and they're still repairing some roads and upgrading while they're at it, but overall, we were delighted. The rooms are older, but honestly, we found the furnishings old when staying at the Banff Springs a few years ago. There are newer places, but a private spacious cabin in the Rockies? No way. It was awesome. We'll be back, for sure.
"Breath-taking views from large west facing decks"
08/18/14 barrack2 Oyen, Alberta
We stayed here with our extended family from August 8/14 to August 15/14. We had 4 chalets in total and had asked to be placed close together for convenience sake as the four families ate supper together every evening. The accomodations were very satisfactory and clean. The chalets are showing signs of age and wear but management is working at replacing some of the items. The views are fantastic and you are literally just steps from hiking trails into the woods and along mountain streams. For a relaxing time on the side of the mountain, this place is great. We will be back next year for sure!!
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