"Glorious stay for work and play"
Traveling for a combined business (conference) and family trip, and we had a glorious stay. Everything we could have wanted and more! A spacious, well-appointed room with a view of the canal; modern, well-equipped bathroom with luxe amenities; delicious, full breakfast; excellent location, convenient yet quiet; and an very friendly, helpful and welcoming […] staff. Read moreGenuine Hotels.com guest review
"Great Location near water bus stop, HUGE ROOMS"
We booked this rather last minute as we just needed to bridge a night until we checked into another hotel. This actually ended up being our preferred hotel. Rooms were HUGE for Venice - 3x size of what I have stayed at in New York City. Staff was great. Hotel had a free water taxi to visit glass blowing on outer island of Murano which was fun. Excellent […] location right near a express #2 water bus (Vaporetto) stop. Only quirk was that the double bed was two twin beds pushed together so had annoying seam. We saw this elsewhere in Italy so could be an Italian thing... not sure. Overall, would recommend this hotel. Read moreGenuine Hotels.com guest review
"Charming well-run boutique hotel"
I enjoyed it. The facilities were good and location charming, on a side canal navigable to the water taxi that took me to the airport. It is 3 minutes to the San Toma vaporetto stop. The area is quiet and intimate, a welcome change from the crowds at the Rialto and San Marco Square. I shall stay there again.Genuine Hotels.com guest review
"Stayed August 2014."
After initially checking into our room on the main lobby of the hotel, the room seemed nice, and the staff seemed very helpful. The guy at the front desk even walked us to a restaurant we had wanted to go to... which was great. But everything went down hill after the first night. My wife and I were awoken at 0600 by loud, continuous, banging, and very […] loud talking. Come to find out, the utility closet used by the hotel cleaning services was connected to our room. The breakfast area had tables for guests in the main eating area but also had tables arranged throughout the hallway, right outside the rooms of the lobby floor guest. The air conditioning didn't work in our room either. After a decent breakfast, I advised the front desk of our issues, seeing if another room was available, and there wasn't without a substantial price increase. The next option was a room on the second floor with a bathroom down the hall way. So we decided to toughen it out for the next few nights but were shocked that the hotel staff were bothered by our complaints and were not apologetic, whatsoever. One of the managers was helping work the front desk when we were explaining our concerns, but was rude and did not help to try and resolve the problem. Overall bad hotel experience especially for a 4 star hotel in the 21st century, but at least Venice was nice. WOULD NOT RECOMMEND. There are a number of other hotels who I am sure have more hospitable staff with a better floor plan Read moreGenuine Expedia guest review
"Hotel is alright but the staff not so much."
This hotel was in a decent location and the rooms were alright. They were more Victorian style but clean and comfortable. The free breakfast was mediocre but was this way at most of the hotels we stayed at. The reason why u rated the hotel as a 3 was because of service. Let me just say that the young kids that worked there were very nice. My problem […] was with the older gentlemen with light hair and glasses who looked like he ran the place. I wish I could remember his name. He was pushy, rude, and ripped us off when we asked for a taxi to the car rental facility. The day before a water taxi said $10 euro for a ride so when I asked this man at the hotel to call us a taxi he said ok, called, and then turned around 10 min later as we were waiting and demanded I pay him $80 euro for the taxi and he gives the driver a receipt. It's my fault for not asking the price but before he called he said it was only a 7 min ride. Who charges $80 euro for a 7 min ride anywhere? No one on my entire 2 week vacation except this guy. He ripped us off and left a bad taste in our mouths. For his rudeness I would not stay here again. Read moreGenuine Hotels.com guest review
The Palazzetto Madonna was a perfect venue for the final few days of our stay in Italy. The hotel was easy to get to via a Vaporetto or walking from Venizia S.L. rail station. The price for the stay in here was high, but what hotel isn't in Venice.Genuine Expedia guest review
"Honeymoon in Venice."
Area of town was perfect. Very close to all the high points, but off the beaten path enough to feel quaint. The hotel was clean, comfortable and the staff were so pleasing.Genuine Expedia guest review
"Beautiful and perfect location"
This hotel was very beautiful and in the perfect area...far enough away to not be crazy busy on the surrounding streets, but close enough to walk to the major sights. Also, water bus stop very close. Only issue was finding it, but asked a local gondola driver and he was able to get us there. However, I suggest getting specific directions from the water […] bus stop before arriving as I wish we had done that. The hotel and room were beautiful...I would definitely go back. Read moreGenuine Hotels.com guest review
"Luxury but cosy"
Small hotel with very good location. Less than 20 rooms in ancient building, all are well decorated and equipped. Just around 20 minutes walking from Roma square, one block to water bus station. Hotel staff was very friendly and offered immediate assistant in any of our need.Genuine Expedia guest review
"Great location, beautiful hotel"
Great location, close to everything, but a bit away from the main crowd. Friendly staff... a little pricy, of course, but it is Venezia!Genuine Hotels.com guest review
"First Class Accomodations"
I was absolutely amazed at the luxury of this hotel. They spared no expense in the craftsmanship. The staff was so accomodating and helpful being this was my first stay in Venice. The room was very large and overlooked the beautiful garden area. Absolutely will be back!Genuine Hotels.com guest review
What an amazing stay, not only is Venice almost unreal but so is this hotel! Everything is absolute perfection, if I may the only suggestion I have is that there be coffee facilities in the room and that the breakfast coffee not be made from that vastly machine - it is truly terrible! Otherwise fabulous throughout would recommend it to anyone and everyone […] going to Venice Read moreGenuine Hotels.com guest review
Great hotel in a great location. Would not hesitate to stay again. Front desk and staff very professional and made us feel welcomed.Genuine Hotels.com guest review
"V. Good Hotel."
We had a lovely three night stay here, before travelling on to La Montecchia and Garda. it is very easy to walk or travel by water any where in Venice.Genuine Expedia guest review
"Fabulous location and decor"
Thoroughly enjoyed our stay in Venice. The hotel was superbly decorated and was grand yet unpretentious. Great location close to everything yet on a quiet canal away from the main thoroughfares. Can't recommend it highly enough... although someone needs to learn how scrambled eggs should be prepared properly for the breakfasts. Too dry!Genuine Hotels.com guest review
"Very nice, but cannot justify the price I paid"
The hotel is of a high standard, very clean and polished. The staff are very friendly and helpful. The location is ideal if you want to remain walking distance to the busy parts, but sleep in a relatively quiet location. St Toma ferry port is only 3 minutes walk from the hotel. There is also a fantastic restaurant/bar which is open till late, a mere […] 100 yards away - "Osteria del Cason". My only concern was that for the price I paid, per night, there was not much else to the hotel. And the room was quite modest in size. I am guessing this is quite typical of hotels in Venice (overseeing the canal) given the tight space, so not a major concern and this alone should not put you off booking this, otherwise woonderful hotel. Read moreGenuine Expedia guest review
"Great location and nice rooms"
My husband and I stayed here for 3 nights. The location is perfect – especially if you don't want to be surrounded by the touristy San Marco area – and we got a nice room with a canal view. The rooms were clean and the staff was super nice and helpful. Within this price range of a hotel, the only thing we could have wished for was some better bread […] at the breakfast. However we would definitely stay here again. Read moreGenuine Hotels.com guest review
"Great Boutique Hotel"
Good location, close vaporetto stop of San Toma or 15 minute walk to main bus terminus Piazza Romale. Small boutique hotel. Rooms on the ground floor get noise from breakfast room. Great staff and clean.Genuine Expedia guest review
"Great place in Venice."
Fabulous experience for me and my wife: Great service, breakfast, facilities, room, location and very cheerful & help ful staff. Loved it.Genuine Expedia guest review
"Honeymoon in Venice"
Everything about this hotel is excellent from the location to the staff to the rooms themselves. I only have one small issue and that was the room I picked on the ground floor which was noisy in the morning due to it being next to the breakfast area. Other than that fantastic :-)Genuine Expedia guest review
"Hotel exceeded expectations."
Lovely long weekend. Although expensive we would recommend a gondelier trip in the quieter area of San Polo. Ideal time to propose!!Lots of lovely restaurants..too many to mention. I would visit time and time again..Genuine Expedia guest review
Great hotel, on the edge of a canal and close to a wonderful chocolate shop. Great restaurants nearby - the hotel is located in the quieter part of Venice, which is what I wanted. The hotel has a wonderful decour, Victorian mixed with Venetian and the rooms are adequately equipped including a huge TV screen. The rooms are not huge, which is typical […] of Venice due to the age of the buildings. Bathrooms are clean and have a walk in shower, bidet, sink and toilet. The continental breakfast was good with a selection of meats, cereal, pastries, cheeses, fruit, bread etc. the hotel also has a small and pretty courtyard to the rear. The staff were friendly, helpful and polite. Would I come back to this hotel? Absolutely! Read moreGenuine Hotels.com guest review
"Expensive but Lovely"
Although very expensive this is an excellent hotel. Rooms are large and decorated in beautifully in old world charm. The bathroom was sleek and modern. Large room. It is in a good location within easy walking distance to Rialto Bridge and St Mark's square but just far enough away to avoid the extreme hustle and bustle of Venice. The Public Transit water […] bus stop is very close by. The breakfast was lovely and the staff helpful and pleasant. I would recommend this hotel!! Read moreGenuine Expedia guest review
Loved the entire stay! I rang my kids back in Australia straight away to tell them how fantastic this hotel they booked for us was! Loved everything!Genuine Hotels.com guest review
Was overly disappointed as had great expectations. There was fruit fly in the bathroom and a smell of yeast. Our room was in the middle of the breakfast serving area so were awoken by people going to breakfast. One of the reception managers was excellent but the other two were pretty useless and unable to do a simple request like booking a restuarant […] for us. We never heard if it was booked or not! Read moreGenuine Hotels.com guest review
Great hotel and serviceGenuine Hotels.com guest review
"quiet location and good breakfast"
We stayed for 2 nights in a very nice room with quality fittings. it is situated very close to the Vaporeti stop of La Toma (first left, first right). The breakfast was good quality. The staff were helpful so overall a nice stay.Genuine Hotels.com guest review
"Beautiful hotel and amazing location"
Beautiful hotel located 100 metres from the Grande Canal (S. Tomà vaporetto stop). The hotel has beautifully decorated interior with stunning bedrooms and bathrooms. The staff were polite, helpful and courteous. Overall this was a good hotel, situated ideally to really get to see Venezia and it’s surroundings. I would definitely stay here again.Genuine Hotels.com guest review
I loved the hotel- it was truly beautiful. The rooms were very spacious and perfectly clean. On a quiet canal, the location was great for enjoying the less touristy parts of Venice. I would go back without question!Genuine Hotels.com guest review
I had a wonderful 2 days The only problem with the rooms is you can easily hear the room next to you especially if there is someone watching tv or a crying baby (sadly it happened with us )Genuine Hotels.com guest review
Extremely helpful staff. Fantastic rooms, not big in size but big in luxuries.Genuine Hotels.com guest review
Friendly, efficient staff. Beatiful clean room. Nice breakfast. Great location. Would happily go back and stay there againGenuine Expedia guest review
"Great location and very comfortable"
The hotel was located is a nice area of Venice (San Polo). Access was easy to hotel via the water ferry which was close to the San Toma stop. Getting to the airport via water ferry was only another stop away which was easy to access. The room was well presented, clean and comfortable. Breakfast was included and nice. The area has the best restaurants […] in my opinion as we found the more popular ones of San Marco disappointing. You will enjoy your stay here as we did Read moreGenuine Expedia guest review
"Fantastic hotel, amazing room."
From the moment we arrived we were made to feel very welcome. Palazzetto Madonna was a fantastic gem, so easy being a few seconds walk from San Toma vaporetto stop. Our room was breathtaking and had so much attention to detail. TV in the mirror, chaise longe, and the very opulent bathroom were even better than we hoped for. Hermes cosmetics were a fab […] touch. Only problem was shortage of hot water for baths and showers especially at breakfast time. Breakfast was really good, great selection and plenty of each dish. Great fresh coffee machine. We would definitely come back! Read moreGenuine Expedia guest review
"Venice for two"
Great trip. Have been to many cities but Venice is truly unique! Has to been seen to be believed. A must to visit. Completely changes at night. Something surprising around every corner. You can get lost but always find your way. Get lost, explore, enjoy.Genuine Expedia guest review
"Very stylish hotel in convenient location."
My daughter and I stayed for four days. The room was very chic, immaculate, and very comfortable. All the staff were delightful and very helpful. Breakfast was buffet style with hot and cold food. Freshly squeezed orange juice a perfect start to the day. The hotel was a 2 minute walk from the Toma water taxi stop on The Grande Canal. Great hotel.Genuine Expedia guest review
Lovely stay in August. The staff are brilliant not interfering but always on hand with suggestions if asked. We were lucky enough to be upgraded to a garden room having booked a standard room. The room was large and luxurious with its own terrace. To get to the hotel we caught the water bus to the Rialto bridge and walked to the hotel. Think carefully […] about the size of case you want if taking this option as you will need to walk over many small bridges. We use a combination of goole maps and looking for the number of buildings to find the hotel. As the hotel hadn't been opened for long asking people working close by did not help. This saved a considerable amount on selecting a water taxi and better than a standard taxi that will take you to the bus station which is a similar walk. There are facilities on the first floor to print your boarding card and Michael or Luuca will sort out a well priced water taxi for your return. Refreshments are available served in the garden just ask prices are better than expected. The osteria just along the road is great try their own prosecco laid down in their cellars for some of the best priced in Venice. Food was delicious and great atmosphere. Breakfast was served over a long period so you didn't feel rushed. You could eat inside or in the garden. Breakfast staff were very attentive they new we preferred freshly made coffee over the machine available. Great hotel we hope you enjoy your stay as much as us. Read moreGenuine Expedia guest review
"Luxury hotel. Central location. Ideal."
My wife and I stayed 3 nights as an anniversary treat. Great position for viewing everything Venice has to offer. A few yards off Grand Canal and near a water taxi stop. We had a canal view room which was fascinating. A minor canal but still plenty of activity in the morning with boats unloading etc. ( not too early!). Our room was quiet and of a very […] high standard facility wise. Very clean and comfortable. Hotel is a recently renovated 500 year old building full of character and typical Venetian over the top decoration to a very high standard. Staff were very friendly and helpful with anything we needed. Breakfast excellent. Plenty to choose from to start the day. Particular thanks to Luca on reception for his willing help. A 48 hour actv water taxi ticket is highly recommended giving unlimited use all over Venice and near islands. Also a fast personal water taxi to airport at end of stay was an excellent method of travel to finish off. Read moreGenuine Expedia guest review
The hotel was great. It was close to various restaurants and cafe's for meals and also a corner shop for small things to be bought. It was close to the Water Bus (Vaporetto) so that travel was convenient around Venice.Genuine Expedia guest review
"Prosecco hele dagen"
Fantastisk fin reise til Venezia, vakkert god mat og god drikke. prosecco heavenGenuine Hotels.com guest review
"Bra hotell i gammaldags stil"
Rent och fint. Väldigt "italiensk" stil. Bra personal och bra läge. Levde upp till våra förväntningar.Genuine Expedia guest review
"Sehr schönes Hotel"
Das Hotel war super, die Rezeption hervorragend besetzt. Kleines Manke: die Servicekräfte beim Frühstück waren manchmal nicht aufmerksam genug (Kaffee ging aus, Milch in der Maschine funktionierte nicht). Zimmerservice war hervorragend, die Lage des Hotels gut. Von hier aus konnte man zu Fuß fast alles ablaufen, zu den Vaporetti war's nur ein Katzensprung. […] Alles in allem sehr zu empfehlen. Read moreGenuine Hotels.com guest review
Trevlig och hjälpsam personal i receptionen. Frukosten var bra om man var där först sedan fylldes den inte på så vid 9 var det mesta slut.Genuine Hotels.com guest review
"Hotel di alto livello a Venezia"
Hotel di alto livello, nuovissimo ed in ottima posizione, sia a piedi che vaporetto o taxi, camere veramente belle e colazione ottima, rispetta gli standard descritti in internet.Genuine Expedia guest review
Hotellin sijainti oli hyvä ja ainakin deluxe huone puutarhanäkymällä oli hintansa arvoinen. Aamupala oli monipuolinen ja maittava. Kaikenkaikkiaan hotellista ei jäänyt mitään pahaa sanottavaa.Genuine Hotels.com guest review
"Ottimo Hotel vicino al centro"
Ottimo albergo con personale cortese ed attento. Assolutamente consigliato per coppieGenuine Expedia guest review
Very nice hotel. Like Venice - a lot of gold, glass & luxury! Very high standard. Staff very friendly. Breakfast quite limited for such luxorius place. Only if the staff did not have arguments at loud between themselves at the breakfast. Nevertheless: Thank You!Genuine Hotels.com guest review
Bra service, gratis taxibåt till och från ett glasblåseri på ön Murano. Fräscht och god frukost!Genuine Hotels.com guest review
"Very nice hotel"
The only problem is a very thin walls. You can hear everything from the neighbor.Genuine Hotels.com guest review
"Klein und fein"
Wir hatten das Zimmer Nr. 1 im EG Richtung Kanal. Wenn man Morgens ausschlafen will, besser ein Zimmer im OG nehmen. Es ist ruhiger. Ansonsten alles Tip top. Sehr reichhaltiges Frühstücksbuffet.Genuine Hotels.com guest review
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