All hotels in Venice, Italy
1 room, 2 adults
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San Polo, 2902VeniceVE30125Italy, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
4.6 / 5Outstanding

Score breakdown (from 243 reviews)

  • Vibe
    Awesome vibe
  • Location
    Great location
  • Service
    Fantastic service
  • Breakfast
    Tasty breakfast
  • Bar and Beverages
    Bar is not good
  • WiFi
    Bad internet service
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5.0 / 5Outstanding
"venice"
this was a quick weekend in Venice while on a business trip. the staff at the hotel were extremely pleasant and very helpful. wonderful hotel and I will definitely stay here again.
Genuine Hotels.com guest review
1 night trip with friends Jan 16, 2016
catherine
US
5.0 / 5Outstanding
"We Will Be Back!"
We had a great stay at the Madonna! The continental breakfast was the best I've ever had, we loved the fresh squeezed orange juice! The staff was very friendly and helpful, and the location was great. Just a 5 minute walk to the Rialto!
Genuine Hotels.com guest review
2 night romance trip Dec 22, 2015
Luke
US
5.0 / 5Outstanding
The Palazzetto Madonna was the highlight of our whole trip. Highly recommend to all!
Genuine Hotels.com guest review
2 night family trip Dec 16, 2015
Tiffiny
US
5.0 / 5Outstanding
"Simple the best"
I highly recommend this hotel to everyone who visits Venice. The staff was very professional, courteous and above all knowledgeable of the surrounding area. Of the four major cities that we visited the Plazzetto Madonna was our favorite by far when it came to comfort, hospitality, location and personal service. If we were to return for another visit we would definitely stay at the Plazzetto Madonna.
Genuine Hotels.com guest review
6 night romance trip Nov 14, 2015
Rob
US
5.0 / 5Outstanding
Excellent Friendly Service and Restaurant recomendations
Genuine Hotels.com guest review
3 night romance trip Oct 1, 2015
A Traveler
US
5.0 / 5Outstanding
"Simply amazing."
Simply amazing. Quaint and romantic. Just gorgeous.
Genuine Venere guest review
1 night romance trip Sep 15, 2015
Amy
US
3.0 / 5Good
"Overpriced, Boring Neighborhood, Maid Central"
I found this hotel to be wildly overprice, considering it was in a very boring part of Venice (if you want fun, if you want activity, don't stay here, stay closer to the Rialto Bridge, or at least on the opposite side of the grand canal). This room cost a small fortune for one night's stay and the room I originally booked was a joke. It technically had more square footage than other rooms, and did feature a "canal view" but it was a farce... First off all, when you walk up the stairs to the first floor (you can take the elevator which seems as old as the city itself), but when you get to the first floor, there's a big table, and all the doors to the room are on in almost a circular fashion around the table... but that area was completely inundated with maids hanging out... after a while, it was oft-putting, because all the maids were just hanging out in what was essentially the heart or the lobby of the hotel, and their maid carts are right there... every time you came in and out of the room, there they were staring at you.... you could hear from your room.... when i first got to the original room I booked, i felt totally taken advantage of... the door opens, and there's barely two feet between the bed and the wall (the view is of a wall, and people's trash), and then you have to walk up a small flight of stairs and then back down them to the "Canal view".... a single window that opens next to a day bed. I was incensed for what I paid. Also, the table and bathroom were tiny.
Genuine Expedia guest review
Other trip Sep 9, 2015
A Traveler
US
4.0 / 5Excellent
"Good location. Less overrun with tourist."
Nice hotel. Staff was friendly and helpful with suggestions. Easily Access to the water taxi. Main problem was lack of wifi. Need to upgrade their security certificate up benefit the safety of their guests. Had to use the wifi at the restaurants to secure bookings etc. Bidet in the bathroom was way too close to everything else/surfaces. Needs to be moved to keep the bathroom more sanitary.
Genuine Expedia guest review
Other trip Sep 4, 2015
New Yorker
US
5.0 / 5Outstanding
"Comfy, modern, luxurious room in a great hotel"
We loved our stay at Palazzetto Madonna. When we checked in, we were given a free upgrade to a Deluxe room which was gorgeous-white with silver accents, mirrors and glass that were frosted around the edges, and a spacious bathroom with two sinks. The staff were very friendly and helpful, providing us with plates and forks and such when we got takeout from a nearby restaurant (Dona Onesta, also highly recommend if you are staying there and want some Penne Arrabiata or Lasagna). The breakfast was ample with a good mix of sweet and savory options, including scrambled eggs and croissants. The in-room safe was large enough for 2 15-inch laptops, with room for more.
Genuine Hotels.com guest review
2 night romance trip Aug 22, 2015
Patricia
US
5.0 / 5Outstanding
"Amazing exxcelent"
My husband and I really enjoyed of the hospitality and kindness of the staff it was beyond of our expectation. I highly recommend this hotel to stay.
Genuine Expedia guest review
Other trip Jul 29, 2015
sam
US
5.0 / 5Outstanding
Although it may take a little wandering around to find, this new hotel in the heart of San Polo is a sure way to make your trip better and more comfortable. Staff is welcoming, and the rooms are modern and CLEAN.
Genuine Hotels.com guest review
1 night romance trip Jul 16, 2015
Mariana
US
5.0 / 5Outstanding
"Great escape"
We were very impressed with the wonderful room and location. Large, very comfortable bedroom with a luxurious bed! Location was central with the boat transportation very close by. Very good breakfast. Would definitely stay there again!!
Genuine Expedia guest review
Other trip Jul 17, 2015
mulsie
US
5.0 / 5Outstanding
This was a great vacation and having such a nice and comfortable place to stay made it even better!
Genuine Hotels.com guest review
3 night romance trip Jul 3, 2015
BRIAN
US
5.0 / 5Outstanding
"Only Place to Stay in Venice"
This hotel was amazing. I was sad that we booked this as our one night stay until we had to go to Florence. We stayed at another hotel for the majority of our Venice stay and the overall experience was nothing like the experience we had here. The room was beautiful and clean. They stock their bathrooms with Hermes products which is beyond what I expected. The staff is extremely helpful. The price was extremely competitive. The location is great, you can walk to any attraction in less than 20 minutes. Breakfast was amazing. Bed was extremely comfortable. They offer umbrellas outside of your room which was perfect when it started raining. Book the family suite, it was just remodeled and it's beautiful.
Genuine Expedia guest review
Other trip Jun 18, 2015
A Traveler
US
4.0 / 5Excellent
"A Pleasant Surprise"
This was a pleasant surprise and a nice alternative to some of the bigger hotel chains that run along the Grand Canal. The staff was friendly and always available to answer questions and provide service. The hotel was quaint and had more of a Bed and Breakfast feel to it. It was off the Grand Canal/St.Mark's Piazza so was actually a nice quiet respite from the sometimes overwhelming crowds.
Genuine Hotels.com guest review
3 night family trip Jun 10, 2015
Andy
US
5.0 / 5Outstanding
Hotel staff was amazing. The hotel was beautiful and decorated well. The rooms were amazing and spacious
Genuine Venere guest review
Other trip May 28, 2015
A Traveler
US
5.0 / 5Outstanding
"Great Hotel!"
Excellent location! This hotel was great!
Genuine Hotels.com guest review
2 night family trip May 19, 2015
A Traveler
US
4.0 / 5Excellent
Good location, good service during breakfast, value for money, room not so clean (used tissues and qtips on the floor) water only luke warm.
Genuine Expedia guest review
Other trip May 20, 2015
Marcos
US
5.0 / 5Outstanding
"Decadent Venetian Style, Yet Modern"
Great old decadent Venetian style, with a modern execution. Our room was truly great, facing the canal.
Genuine Hotels.com guest review
2 night romance trip May 15, 2015
Johan
US
5.0 / 5Outstanding
"Look no further, this is the one!"
warm and comfortable stay with remarkable hospitality! excellent location, close walking distance to local attractions, and away from the hustle of Rialto and San Marco.
Genuine Hotels.com guest review
3 night romance trip Apr 4, 2015
Jason
US
5.0 / 5Outstanding
"Venice"
Everything perfect, except It is really faraway from San Marcos. We got lost several times
Genuine Hotels.com guest review
1 night family trip Mar 31, 2015
ANA
US
5.0 / 5Outstanding
"Amazingly luxurious rooms"
We loved our stay here. The room was so great with the rich colors, the exposed beams mixed with beautiful light fixtures. The tile work in the bathroom was beautiful and the overhead rain shower was great. I loved the Hermes bath soaps! My favorite hotel in Italy and we stayed in a lot.
Genuine Expedia guest review
Other trip Apr 2, 2015
A Traveler
US
5.0 / 5Outstanding
"It small only"
Its very good cleaner and good staf ....mybe its far to for oldman or women....but its exilant......
Genuine Expedia guest review
Other trip Mar 21, 2015
A Traveler
US
4.0 / 5Excellent
"Great Hotel near a Taxi / Port Stop"
Hotel has wonderful staff and it is very neat and clean. The room were a little small and the decorations were a little over the top but it was a very nice stay and the location is a very short walk from a port / taxi stop.
Genuine Hotels.com guest review
2 night romance trip Mar 8, 2015
A Traveler
US
4.0 / 5Excellent
"Perfect."
The staff were incredibly helpful. The room was beautiful and had literally everything we could have needed. The breakfast was great! Location was perfect. In the heart of venice but still away from all the hustle and bustle. They even arranged for us to be taken over to Murano in a free private water taxi and had a private tour of a glass museum. All complimentary! Had a very pleasant stay!
Genuine Hotels.com guest review
1 night romance trip Mar 15, 2015
Derek
US
5.0 / 5Outstanding
"One night in Venice"
We stayed only one night in a room with garden view. Everything was perfect, room was clean, huge and comfortable. Staff was kind and helpful.
Genuine Hotels.com guest review
1 night romance trip Feb 17, 2015
Veronika
US
5.0 / 5Outstanding
":)"
Beautiful updated hotel in Venice with a historic Venetian feel. Two minute walk from San Toma Vaporetto stop which is actually probably easier to use with your luggage than a private water taxi. Lovely, lovely hotel.
Genuine Hotels.com guest review
4 night family trip Jan 22, 2015
Elke
US
2.0 / 5Fair
"not a 4-star hotel"
Having advertised as a four-star hotel, we were expecting what we had been enjoying in other Italian cities at that level of hotel, but everything including the space, service and decor were barely 3 stars. Also, breakfast service was very irregular in regards to asking some guests if they would like coffee and hot breakfast, while for us, the server would just stare at us and would not bother to come to our table to ask what we wanted. When we motioned the server to our table, she just stood there and did not ask us what we wanted, so we just ordered cappuccinos. But a few minutes later, when another couple sat next to our table, the same server voluntarily came over and asked them what they would like, and even rattled off the options for hot breakfast, which is how we found out that they were even offered. This left a pretty bad taste in our mouth, especially after a disappointing hotel interior and cold rooms.
Genuine Hotels.com guest review
1 night trip with friends Dec 27, 2014
Bo
US
5.0 / 5Outstanding
"Glorious stay for work and play"
Traveling for a combined business (conference) and family trip, and we had a glorious stay. Everything we could have wanted and more! A spacious, well-appointed room with a view of the canal; modern, well-equipped bathroom with luxe amenities; delicious, full breakfast; excellent location, convenient yet quiet; and an very friendly, helpful and welcoming staff.
Genuine Hotels.com guest review
3 night business trip Nov 25, 2014
Amy
US
4.0 / 5Excellent
"Quiet but convenient location."
The hotel itself is small but the rooms are fairly spacious. Ours looked out over the canal in front of the hotel with a small balcony at ground level. It could be opened up but there was no room for chairs but it really added to the ambience. The complimentary breakfast was very good and included fresh squeezed orange juice from a squeezing machine that fascinating to watch. (I had never seen one before!) There was also a patio area but we did not go there due to the cold and rainy weather. The staff were very friendly and helpful with good restaurant suggestions.
Genuine Expedia guest review
Other trip Nov 26, 2014
Judy
US
5.0 / 5Outstanding
"Great Location near water bus stop, HUGE ROOMS"
We booked this rather last minute as we just needed to bridge a night until we checked into another hotel. This actually ended up being our preferred hotel. Rooms were HUGE for Venice - 3x size of what I have stayed at in New York City. Staff was great. Hotel had a free water taxi to visit glass blowing on outer island of Murano which was fun. Excellent location right near a express #2 water bus (Vaporetto) stop. Only quirk was that the double bed was two twin beds pushed together so had annoying seam. We saw this elsewhere in Italy so could be an Italian thing... not sure. Overall, would recommend this hotel.
Genuine Hotels.com guest review
1 night trip Oct 6, 2014
A Traveler
US
4.0 / 5Excellent
"Charming well-run boutique hotel"
I enjoyed it. The facilities were good and location charming, on a side canal navigable to the water taxi that took me to the airport. It is 3 minutes to the San Toma vaporetto stop. The area is quiet and intimate, a welcome change from the crowds at the Rialto and San Marco Square. I shall stay there again.
Genuine Hotels.com guest review
3 night trip Aug 20, 2014
Theo
US
2.0 / 5Fair
"Stayed August 2014."
After initially checking into our room on the main lobby of the hotel, the room seemed nice, and the staff seemed very helpful. The guy at the front desk even walked us to a restaurant we had wanted to go to... which was great. But everything went down hill after the first night. My wife and I were awoken at 0600 by loud, continuous, banging, and very loud talking. Come to find out, the utility closet used by the hotel cleaning services was connected to our room. The breakfast area had tables for guests in the main eating area but also had tables arranged throughout the hallway, right outside the rooms of the lobby floor guest. The air conditioning didn't work in our room either. After a decent breakfast, I advised the front desk of our issues, seeing if another room was available, and there wasn't without a substantial price increase. The next option was a room on the second floor with a bathroom down the hall way. So we decided to toughen it out for the next few nights but were shocked that the hotel staff were bothered by our complaints and were not apologetic, whatsoever. One of the managers was helping work the front desk when we were explaining our concerns, but was rude and did not help to try and resolve the problem. Overall bad hotel experience especially for a 4 star hotel in the 21st century, but at least Venice was nice. WOULD NOT RECOMMEND. There are a number of other hotels who I am sure have more hospitable staff with a better floor plan
Genuine Expedia guest review
Other trip Aug 22, 2014
Mike
US
3.0 / 5Good
"Hotel is alright but the staff not so much."
This hotel was in a decent location and the rooms were alright. They were more Victorian style but clean and comfortable. The free breakfast was mediocre but was this way at most of the hotels we stayed at. The reason why u rated the hotel as a 3 was because of service. Let me just say that the young kids that worked there were very nice. My problem was with the older gentlemen with light hair and glasses who looked like he ran the place. I wish I could remember his name. He was pushy, rude, and ripped us off when we asked for a taxi to the car rental facility. The day before a water taxi said $10 euro for a ride so when I asked this man at the hotel to call us a taxi he said ok, called, and then turned around 10 min later as we were waiting and demanded I pay him $80 euro for the taxi and he gives the driver a receipt. It's my fault for not asking the price but before he called he said it was only a 7 min ride. Who charges $80 euro for a 7 min ride anywhere? No one on my entire 2 week vacation except this guy. He ripped us off and left a bad taste in our mouths. For his rudeness I would not stay here again.
Genuine Hotels.com guest review
2 night romance trip May 11, 2014
A Traveler
US
5.0 / 5Outstanding
"Palazzetto Perfect"
The Palazzetto Madonna was a perfect venue for the final few days of our stay in Italy. The hotel was easy to get to via a Vaporetto or walking from Venizia S.L. rail station. The price for the stay in here was high, but what hotel isn't in Venice.
Genuine Expedia guest review
Other trip May 11, 2014
Jim
US
5.0 / 5Outstanding
"Honeymoon in Venice."
Area of town was perfect. Very close to all the high points, but off the beaten path enough to feel quaint. The hotel was clean, comfortable and the staff were so pleasing.
Genuine Expedia guest review
Other trip Apr 14, 2014
A Traveler
US
5.0 / 5Outstanding
"Beautiful and perfect location"
This hotel was very beautiful and in the perfect area...far enough away to not be crazy busy on the surrounding streets, but close enough to walk to the major sights. Also, water bus stop very close. Only issue was finding it, but asked a local gondola driver and he was able to get us there. However, I suggest getting specific directions from the water bus stop before arriving as I wish we had done that. The hotel and room were beautiful...I would definitely go back.
Genuine Hotels.com guest review
1 night family trip Mar 26, 2014
A Traveler
US
5.0 / 5Outstanding
"Luxury but cosy"
Small hotel with very good location. Less than 20 rooms in ancient building, all are well decorated and equipped. Just around 20 minutes walking from Roma square, one block to water bus station. Hotel staff was very friendly and offered immediate assistant in any of our need.
Genuine Expedia guest review
Other trip Mar 12, 2014
Sergey
US
5.0 / 5Outstanding
"Great location, beautiful hotel"
Great location, close to everything, but a bit away from the main crowd. Friendly staff... a little pricy, of course, but it is Venezia!
Genuine Hotels.com guest review
3 night romance trip Jan 1, 2014
A Traveler
US
5.0 / 5Outstanding
"First Class Accomodations"
I was absolutely amazed at the luxury of this hotel. They spared no expense in the craftsmanship. The staff was so accomodating and helpful being this was my first stay in Venice. The room was very large and overlooked the beautiful garden area. Absolutely will be back!
Genuine Hotels.com guest review
4 night family trip Aug 6, 2013
A Traveler
US

The following English reviews were posted by hotel guests from other countries:

4.0 / 5Excellent
"Great hotel in Venice"
Had a nice big room with huge bathroom and huge rain shower, clean, quiet and in a central area of old Venice. Delicious breakfast in the morning (best on our trip). Professional staff and service. Only negative is our room didn't have a view of the canals and not much natural light, but then we slept in very well. Would come back!
Genuine Hotels.com guest review
1 night romance trip Mar 26, 2016
A Traveler
IE
4.0 / 5Excellent
"Lovely boutique-feel hotel"
Overall, it was a lovely place, modern, clean and good service. The only small negative was the poor wifi, which required an antiquated login/password system and kept kicking us off regularly.
Genuine Hotels.com guest review
3 night romance trip Mar 2, 2016
A Traveler
GB
5.0 / 5Outstanding
Room size was great. Stayed in 209 which has classical theme and it was my taste. TV in mirror was a pleasant surprise. Preferred a shower though but this room came with shower over tub. Small balcony useful for smokers.
Genuine Hotels.com guest review
3 night romance trip Feb 10, 2016
A Traveler
PH
5.0 / 5Outstanding
"Great!"
Totally worth the price just cuz of the bathroom. Big, clean and mostly warm!! The heating was amazing!
Genuine Hotels.com guest review
2 night romance trip Feb 22, 2016
A Traveler
IE
5.0 / 5Outstanding
"Great spot in Venice!"
For someone traveling on a budget, a big bonus for me was the complimentary breakfast. Plenty to enjoy for your meal, especially the coffee machine. The room was very clean, shower took little time to warm up the way I like it. The desk clerks were very friendly and helpful. I didn't have an adapter for my laptop and they provided one for me free of charge to use during my stay. My parents definitely appreciated that when I Skyped them for Christmas. I would easily stay here again for my future visits to Venezia. Only complaint would really be the location is a bit far from the major sights. But I was there to really walk around and explore so this wasn't a major negative for me personally. It was a quieter area which is nice for sleeping.
Genuine Hotels.com guest review
2 night trip Dec 23, 2015
Luke
IE
4.0 / 5Excellent
"good hotel"
Good hotel
Genuine Hotels.com guest review
1 night romance trip Dec 2, 2015
pyungyeon
IE
5.0 / 5Outstanding
"Beautiful hotel and location"
Very beautiful hotel sand helpful staff made our first anniversary very special thank you
Genuine Hotels.com guest review
3 night romance trip Dec 4, 2015
Adam
GB
5.0 / 5Outstanding
"a place away"
Really nice place to stay with walks ease and west if I have a complaint that would be the WiFi kicks put all the time and a very complicated log in that changes each time and will not let your iPad retain it. This did not spoil our break but would frustrate if you were working away.
Genuine Hotels.com guest review
4 night romance trip Nov 18, 2015
Stephen
GB
5.0 / 5Outstanding
"Fabulous boutique hotel"
We didn't have great expectations as it was priced so reasonably. On arrival we had a warm and friendly welcome, then escorted to our upgraded room. Beautifully decorated with a luxury feel. His & her plush white bathrobes, towel heater gently heating the ample sized bath towels. Easy to use in-room safe, an annex for the use of the 5 rooms around, with a coffee machine, fridge and Villeroy & Boch cups and saucers. (We bought teabags & milk from the local supermarket, less than 5 mins walk away from the hotel, although I'm sure the hotel would provide them if we had requested them). Complimentary breakfast, an array of continental meats, pastries, fruits & cereals, along with freshly squeeze orange juice, hot breakfast items in a bain-marie, selection of teas & coffee. Friendly efficient staff, overall a wonderfully run hotel, a pleasure to have stayed there!
Genuine Expedia guest review
Other trip Nov 27, 2015
Bel
GB
5.0 / 5Outstanding
"Great hotel, room and staff"
Fantastic stay, great location - away from the main hustle and bustle. Staff service was great. Will definitely stay again when returning back to Venice.
Genuine Hotels.com guest review
2 night romance trip Nov 15, 2015
A Traveler
GB
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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