great eco friendly villas. friendly staff. clean and has aircon. nice breakfast.Genuine Hotels.com guest review
"Good stay but staff could be more straightforward"
Nothing outstanding about the room, just an expected three star hotel. The staff was very polite, but not very useful. - Asked for an extra towel, but it never showed up. - We were suggested to do the hanging bridges with a "small" fee (we would think it meant no more than $10), but actually it was $24 each person for a walk less than 2 hours with […] a little kid. Nothing against the hanging bridges, it was pleasant to see and walk. Just the staff could be honest and straightforward. - The restaurant is pretty expensive and a little deceiving. They had the menu in a small little charcoal board (nothing fancy), three simple options (chicken, pork, pasta). We wouldn't think each of them actually meant a three course meal and $20 something each. We didn't know at that time and even ordered one for our three year old, and ended up with a bill of $65 and plenty leftover. Again, nothing bad about the food, but just wish things were a little more transparent, so we can make the best decision without feeling being cheated. If we had tons of money to spare as the staff assumed, we wouldn't have stayed in a three star hotel. Read moreGenuine Hotels.com guest review
Dont think twice.Genuine Hotels.com guest review
"Fulfilled its duty"
It was a decent hotel to stay for a few nights. The price a night was good for the area. The hotel is situated on a dirt road about 1 1/2 miles from the center of Fortuna where all the restaurants and shops are. The hotel is about 20 mins from the volcano. Our view from our room had a great view of the volcano. The staff was very helpful and friendly. […] Great free breakfast every morning however, no other food is served. It had a nice size pool, basketball court, and a little soccer field. Overall, we had a great stay for 2 adults and 2 children ages 4 and 7. Read moreGenuine Hotels.com guest review
location is superb, very nice looking buildings and room. road is not paved, but OK. problem with the smell in a bathroom. otherwise very goodGenuine Hotels.com guest review
Nice view. Away from noise. Many birds. Calm. Room was ok, my hot water has problem. My TV doesnt work. The wall seems to be thin because u hear their TV very well.Genuine Expedia guest review
The room was simple and clean. Arrived at night 15 minutes past closing due to getting lost by GPS. But lucked out staff was still there and were very nice. It was pouring out and they helped me with my luggage and turned on the light. Then in the morning had the best breakfast and the man at the desk gave me tips (in English) on best places to sightsee, […] i.e., Arenal Hanging Bridges, hot springs, etc. Read moreGenuine Expedia guest review
Staff were very pleasant and accommodating. The beds were too hard for my preference, but I think that's prevalent in the country. It was 2 km down a rocky road, but the place itself was nice.Genuine Hotels.com guest review
"Nice Hotel for families"
Staff service was good!The rooms were decent. Breakfast was good!Not bad deal for the price.The Hotel entrance is a little bumpy road which if fixed can make this Hotel very attractive option for the price .Genuine Expedia guest review
"Para un dia está bien"
Todo bien excepto por dos cosas: - Las camas estaban muy incomodas - Antes de hacer checkout se metieron a iniciar la limpieza de la habitacion sin preguntarGenuine Hotels.com guest review
Låg lite utanför. 2 km grusväg till stan.Genuine Hotels.com guest review
"Hôtel-bungalows dans la nature."
Des bungalows dans un parc, à l'écart de La Fortuna. Environnement très calme. Nous avons vu des oiseaux colorés (colibris et autres) et un singe qui n'était pas du tout apprivoisé. La piscine pour nager quand on revient d'excursion est très agréable. Le personnel est très souriant (encore plus que dans nos autres hôtels du Costa Rica).Genuine Expedia guest review
Instalaciones muy agradables y buenas, en general un buen hotelGenuine Hotels.com guest review
Bueno Bonito y BaratoGenuine Hotels.com guest review
We liked the place. Other than that nothing special. A/C, fridge, and TV really needs to be changed as they are falling apart. Breakfast was self-service. It had coffee, juice, eggs and ham, rice and beans, pre-toasted bread, butter, jams, and sliced fruits. No evening restaurant.Genuine Hotels.com guest review
Comodísima y muy bonitaGenuine Hotels.com guest review
Excelente servicio, jardines hermosos y bien cuidados, instalaciones bien atendidas y muy buen desayuno. El lugar donde se ubica el hotel es muy agradable y tranquilo.Genuine Hotels.com guest review
"Convenient location - Beautiful grounds - Great staff!"
01/25/15 solcito_cr Atlanta, GA
Perfect location: just a few minutes north of La Fortuna downtown, this hotel gives you quick access to all the amazing tours and activities available in the Arenal volcano area, without compromising your need for a relaxing atmosphere. It's easily accessible by car (there's a small section of the road that is not paved, as you get closer to the hotel, but it is in perfect condition. An easy drive for the Toyota Yaris that we had rented!) Beautiful Grounds: The gardens are well kept and there's a little river that runs on the back of the property. The pool area is great for star gazing at night, while enjoying a glass of wine (or doing yoga while looking at the volcano on the back!) I liked the concept of individual rooms/villas (as opposed to one single building) surrounded by beautiful gardens with colorful flowers in bloom. Our room (one level villa on the back) was clean and comfortable, just perfect for our group of 4 people! Yummy food: We enjoyed breakfast (especially the home made marmalades) and lunch (perfectly seasoned beef stew served with rice, black beans, sweet plantains, picadillo and salad = "casado") at the hotel's restaurant: an open space with lots of breeze and plenty of opportunities to do bird watching without leaving your table!) Diego, the owner, was very helpful in recommending a number of activities in the area as he grew up there. We got the best deals in our tours by booking through the hotel, with Diego's help. Overall, a very pleasant and relaxing experience just a few minutes from all the highlights in the area!
"Comfortable and clean. Surrounded by beautiful gardens!"
01/12/15 FrenchiTico Heredia
I was there with a group of 15 people. All of our cabins were small but were kept clean and had all the essentials (A/C, hot water, fast WIFI). The breakfast included was delicious typical Costa Rican food and fresh tropical fruits. The cabins are surrounded by beautiful gardens with flowers and trees and a creek runs by the hotel property. We were able to spot an iguana and several colorful birds.
"Really nice spot"
01/11/15 Alastair W
Stayed 1 night. Be careful booking with Expedia! They undercharged us which meant we had to pay the difference at check in. Front desk guy was reasonable and cut us a deal, as they were in the middle of terminating their contract with Expedia. Beautiful hotel and grounds, rooms were spacious, comfortable, clean - all around excellent. Fast WiFi, hot water and cold A/C! Plus they were private with their own balcony if you're not interested in the several common areas provided. Gorgeous river flowing by the grounds where you can spot frogs at night! Good sized in-ground pool, short drive from city center and other attractions in town. Service was bilingual and professional, didn't eat at the restaurant other than free breakfast, which was quite good, because it seemed expensive otherwise.
"The top notch of our trip!!"
01/03/15 Rick G New York
If you are looking for a hotel in la fortuna this is it!! Beautiful gardens and trails, we saw some monkeys a lot of birds, blue jeans frogs inside of the property!!, breakfast was included and it was quite good, the parking lot in front of our room was very convenient We made our reservation by e-mail directly with them, at the moment we arrived in the hotel everything was perfect, Eduardo helped us with directions and he gave us the best recommendations ever, we are not the type of family that goes with guided tours but he always made sure that we had the best time, its the type of service that you get in a 5 stars place with concierge and everything for only 130 dollars!
"Nice place - good price"
01/02/15 Debbie Z Pittsburgh, Pennsylvania, United States
Our cabin at Eco Arenal was small, but had all the essentials including wi-fi. It was clean and cozy and the breakfast was included every morning. The food was good and fresh and the grounds were beautiful with flowers and tropical plants everywhere. There was a stream running along the property and lots of birds and squirrels to entertain you.
"Hidden Gem in La Fortuna"
This place is fantastic and my fiancé and I definitely recommend it to anyone venturing out to La Fortuna and the volcano. I'm not sure where to begin with my compliments because I have many. 1. Carlos, the hotel administrator/manager/ concierge was phenomenal. He is super friendly, knowledgeable about the area, and accommodating. He arranged our bus from the airport to the hotel and tried to find us a ride back to Playa Flamingo. Unfortunately my fiancé and I had waited until the last minute to find a ride and everything was already booked. In the end, Carlos himself and his personal driver took us in his driver's car... 5 1/2 hours to Playa Flamingo! That's well beyond anyone's expectation for good service! He really was a lifesaver. If you stay here, you can trust you're in good hands. 2. The rooms are each in their own small cabins. So cute! They are very clean and impressively bug-free for such a tropical location. 3. The meals are prepared daily from their own organic farm. Talk about fresh! The food gives you a real taste of the local fare and is quite delicious. My fiancé and I found it very enjoyable to stay and eat dinner on their outside dining area each night after our long days of hiking and atving. This place was more than we expected and a truly awesome experience. We highly recommend it for anyone heading to Fortuna.
"cozy and beautiful"
12/31/14 defaultdisplay2014 Saratoga, California
stayed for 3 nights. simple but spacious and clean rooms. beautiful grounds with lots of birds. Eduardo and Carlo were nice and helpful. we all enjoyed the grounds and the pool. close to downtown. nice breakfast included. only downside was that the beds are a bit hard and uncomfortable. overall, we liked the property and its location :)
"Great hotel for the value!"
12/31/14 cabh123 Richmond, Virginia
My husband and I stayed here for 3 nights over the Christmas holiday. The room was clean and comfortable. The breakfast was the same everyday but it was delicious. The best tamales we've ever had! The staff is very friendly and Carlo, the man at the front desk, will not steer you wrong in recommending things to do or places to eat based on your preferences. We love to hike so he steered us away from going to the park and instead advised us to do the Cerra Chato hike. It was the best thing we did our entire week in Costa Rica. The pool and the view of the volcano from the pool are wonderful. We would definitely stay here again if we get the chance to visit CR in the future.
12/26/14 frasercameron Brussels, Belgium
Excellent stay at family-friendly lodge just outside town. Lots of birds and space to play plus nice pool to cool off after day exploring. Good views of volcano. Don't expect upmarket kitchens though.
08/20/14 Jack S San Antonio, Texas
Hotel is slightly out of town but very quiet and relaxing. Takes 5 min by car or 15 min walk. Rooms were clean, a/c good with wifi. Have a restaurant but not sure what hours are as we were there with a large group. Staff friendly but only man front desk in day time.
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