"A great hotel/hostel in Vienna"
This hotel was pretty good and was probably one of the most decent priced hotels in Vienna, compared to all others which were super expensive. The crowd at night inside the main lobby was a little sketchy at night, since all the students (its a hostel as well) were drinking and such. But no one bothered us, and we didn't get disturbed at all in our […] rooms. The rooms were extremely clean, and comfortable. The only few complaints I have about our room was that the shower was blocked and all the water wouldn't drain out. They did eventually fixed the problem the next day, but it kind of made me question whether they even check the showers whenever they get it ready for a customer. And also, there's always ONE person at the service desk, because of which I have to stand in line for so long waiting for my turn to come up. That also super annoyed me as well. They should have atleast 2-3 people helping customers in order to get the line moving faster. But overall, it was a great stay. There's a metro stop really nearby, and we traveled around Vienna using that. Only one metro stop away from downtown Vienna. Also, the main train station is also one stop away. They are currently building another train station right next to the hotel's location, which will open I think summer of 2014. I'm sure after they open it, the prices of that hotel might skyrocket. But overall, a great hotel to stay in Vienna. Read moreGenuine Hotels.com guest review
"Good price, good location, lacking service"
I thought the price and the location for this hostel was good. Check-in was a bit rough as I had prepaid with the website I booked through and the hostel didn't show this. A&O charges for everything beyond the bed - bedsheets, breakfast, in-room internet, and payment using a credit card. I think these are important things to know when comparing pla […] ces. Read moreGenuine Hotels.com guest review
"close to shopping street"
door is extremely difficult to open. no key, no slide card, is a sensor, not always work! House keeping too lazy to refill bathroom supply, unless you tell them to clean room, they won't go in at all. We stayed there 3 nights, the room was supplied and clean the last night. TV as small as a laptop. probably 15" hanging 8 feet high on the wall, no a/c. […] too noisy. no wifi in room. Read moreGenuine Expedia guest review
"It is a good place to make international friends"
The location of this hotel is near Wien Hauptbahnhof. Since there are lots of construction going on around there, it is a bit nosiy, but I think it is a good place to make international friends.Genuine Hotels.com guest review
"A great location near the main train station"
This is my second AO hotel and I can understand why they are doing such good business. It is a simple hotel, but clean with a very helpful staff. My only recommendation would be if they were to have small inexpensive fans in the rooms. It is a bit hot in the summer. If you are going to stay here, you will like it. One more thing. It is by the Main Train […] Station, Hauptbahnhof. If you are arriving into Vienna at another station like West or Meidling, make sure you are aware of this. If you do, take a regional train to Hauptbahnhof. The U-Bahn requires 2 transfers. Read moreGenuine Hotels.com guest review
"Value for the money"
Nice family room for a good price. Clean and thick comforters on beds. It's just really hard to find by car. There is no sign on main road, it is around a corner.Genuine Expedia guest review
"Building in progress"
Hotels.com address and map is not in correct place. The hostel is build after Google maps entry. The hostel is on the other side of the building on different road and the direction signs are insufficient.Genuine Hotels.com guest review
Well maintained clean hotel, good value for money.Genuine Hotels.com guest review
"a nice tripe"
It was very goodGenuine Hotels.com guest review
"good place to stay"
Room was very neat, quiet. Very nice. Friendly and helping staff. Close to the metro. I lacked only electric kettle in the room... Great place for a reasonable price!Genuine Hotels.com guest review
"Nice basic hostel"
The room is clean and spacy. The staff are nice. Except the internet access is not convenient at all. There is free wifi at the lobby, yet I often got loged off and banned automatically. What's more, I had to buy wifi access for my room which can only be used for one device and all. Therefore I couldn't have internet access for my phone and pc at the […] same time. What's worse, it's impossible to log off! Every time I wanted to use my phone to do something on the internet, I had to go to the lobby, which is ridiculous! Apart from that, the hostel is fine. Read moreGenuine Expedia guest review
"A&O is a hostel"
Our first suprise upon arrival was that this was a hostel. This itself took me by suprise since I thought I had booked a hotel room for me and my son on hotels.com Needless to say we did not come prepared for a stay at a hostel so we were hit with every additional charge that hostels can offer like bedding locks and other amenities. As a hosel it is […] not that bad, but as a hotel not as expected. They do have a nice area to just relax with a bar, a television, a billiards table table soccer but you have to pay for the use of all those. In my opinion such things should come free and be included with the room charge. With enough small charges your original great rate quickly becomes not so great in the end. Since I was with my son I was rather apprehensive to stay at the hostel especially since he had never done so before, but it all woked out in the end. We were roomed with two great adults and not young party goers, which helped me relax. I would stay here again if I was looking for a hostel but I would still not be happen with all the extra charges that come with the cheaper fare. However now knowing its a hostel I would return prepared and avoid most of them. It does sit rather close to a shopping strip which is just a couple blocks away the military museum which would not be far away if it was not for the construction. Now you have to make a big loop to get there. But it was still worth it. But be aware it is a hostel and not an actual hotel. Read moreGenuine Hotels.com guest review
"Very comfort hotel"
I was visited Vienna 36 times but this is the first time to stay in this hotel and my stay was satisfied than any other hotel even 4 starsGenuine Hotels.com guest review
Very spacious and clean.Although the bathroom situation was not pleasant. There was not tub or some kind of barrier from the shower section and the rest of the bathroom. Water would flow out from the bathroom to our rooms.Genuine Hotels.com guest review
very comfortable, especially co-operative staff..Genuine Hotels.com guest review
"Comfy place but hard to find"
GOOD: Comfortable, nice - friendly staff, nice neighborhood, close to grocery stores and U-bahn. BAD: very hard to find - you have to go around the building to find it. Lack of sign.Genuine Hotels.com guest review
"Clean Comfy Hotel for a reasonable price"
Stay - Sept 2013 1) Cleanliness of room/hotel- Very neat and tidy hotel and rooms. It is a new hotel, so feels really good to stay. The family room comes with bunk beds which kids love. 2) Quality of service - The service is excellent with very courteous and friendly staff who are at the reception 24 hours a day to help. They speak and understand English […] and are very supportive with any help or information. 3) Hotel amenities - The hotel has hot drink machine and a lot of daily essentials can be bought for a reasonable price. There is a bar which serves beer and cocktails along with tea and coffee. There is free Wi-Fi in the hotel lobby and a pool table, a foosball table, mini library (books on a shelf) and children's indoor play area 4) Hotel Location - The hotel is near metro station 7-10 minutes walk and walking distance to the center around 10-15 minutes. You can catch HopOn-HopOff tour by taking the metro. The area is not so interesting as there are constructions happening around for new railway station, residential and commercial buildings. There is a grocery store 2 minutes walking from the hotel and local cafe at 5 minutes walk. Read moreGenuine Hotels.com guest review
"Great location in clean comfortable hotel"
Large newly built hotel / hostel in a great location with clean comfortable roomsGenuine Hotels.com guest review
"Excellent hotel with 2 min walk to train & U lines"
Clean comfortable and helpful staff with only a 2 min walk to train and U connections and only 2 stops from Karlplatz. Excellent choice for stay.Genuine Hotels.com guest review
"Excelent for the price"
The hotel is near metro station and walking distance to the center (not very close but acceptable). You can catch HopOn-HopOff tour on walking distance too. The area is not so interesting; everything is closed during evening. If you travel by car by ready to spend some time for finding parking place (the hotel ones was full). The hotel room was nice […] and comfortable with separate private bathroom and separate private toilette. Read moreGenuine Hotels.com guest review
This hotel was hard to find, we had to ask around, once there the check in was smooth but the room was TOO hot! Apart from that the room was modern and clean.Genuine Hotels.com guest review
"Get what you pay for"
Just came back from Vienna during the middle of July. This is a basic hostel, so it's reasonable. But compared to other hostels we've stayed at, there was no laundry facilities, no common kitchen to use, no AC, and you have to pay extra to get wifi in your room. It's a brand new facility, but it's also in a brand new neighbourhood that's being being […] developed. So there's huge construction all around with cranes and during the summer, when you have to sleep with the windows open (since there's no AC), you get woken by construction noise shortly after 6:00 am! Definitely get a room that's facing the court yard! It's close to the brand new train station, but it's not fully functional yet. Once they get more experience running the hostel, and the neighbourhood gets built out in a year or so, it'll definitely be a great spot. Read moreGenuine Hotels.com guest review
Greatest staff, great atmosphere, great location close to the train station - two stops to city center. great comfort - all good. Stay here! Incredible for the price!Genuine Hotels.com guest review
"Hightly recommend this Hotel&Hostel"
Very good Hotel&Hostel. Very comfortable, clean, free Wi-Fi at the Lobby. Competent of workers is makes the staing very plasure!Genuine Expedia guest review
We booked a family room with private bath and that''s what we were given. A & O bills itself a hostel/hotel and thats what it is. The place iis only 3 months old and the building was also new so it was the best hostel I've ever stayed at, but it's still a hostel.Genuine Hotels.com guest review
"Close to Wein Main Station-"
Hotel location Cleanliness of room/hotelGenuine Hotels.com guest review
Jätte dålig vägbeskrivning till hotellet, som ligger på en tvärgata till gatuadressen. Står att hitta till på kvällen när det var mörkt. Frukosten var bra och rummet rent. Visst fanns det också tv som utlovat men måste varit den minsta de kunde hitta. Överlag ett helt ok vistelse. Bara några stationer från centrala Wien.Genuine Hotels.com guest review
"dormitori piacevolmente spaziosi"
OK . Buon rapporto qualità prezzo.Genuine Hotels.com guest review
"Service und Sauberkeit nicht akzeptabel"
Service und Sauberkeit einfach unter jeder Kritik!Genuine Hotels.com guest review
"Service ist eine einzige Katastrophe!"
Auf Grund der hervorragenden Lage sind meine Mitarbeiter seit längerem Gäste in diesem Hotel. Leider werden die Zustände in punkto Service und Sauberkeit trotz Beschwerten immer noch schlechter!Genuine Hotels.com guest review
"OTTIMO RAPPORTO QUALITA'/PREZZO"
Hotel nuovo completo di tutti i confort, personale giovane, educato e disponibile. Pulizia, silenzio durante la notte, servizio wi-fi gratuito nella Hall.Genuine Hotels.com guest review
慣れた地区で快適でした。しかし住所のある街路の反対側に入口があり探すのに苦労。尋ねた事務所では多くの人が聞くのでしょう。質問する前に「ﾎﾃﾙは反対側よ」と教えてくれました。中央駅が貫通するとますます便利に。Genuine Hotels.com guest review
Gutes HotelGenuine Hotels.com guest review
"좋으나 옆에 공사장 있음,"
매우 깔끔하고 매우 편리하나 약간 위치가 외진 곳에 있습니다. 중앙역과 멀지는 않으나 인근에 공사장이 있어서 그런 느낌을 줍니다.Genuine Hotels.com guest review
Hotellet ligger nära tunnelbanan och tar därifrån endast några minuter till Stefansplatsen. Personalen hade väldigt mycket att göra och var inte alltid väldigt tillmötesgående. I övrigt väldigt fräscht.Genuine Hotels.com guest review
"Very neat room, great service. not good location"
I stayed at a twin room for 4 nights with my bf. The room was so clean and neat. Stable hot water, Great cleaning service, everything is great except the location. It's near the Wien Hauptbahnhof, but it's quite far from the city center by walk. but if you take the bus 1A or tram, no problem. The nearest Metro station is 'Keplerplatz' from there 3 min […] by walk i guess. But i was really satisfied with this room because it's really cheap considering everything they offer. But i hope the radiator could work better, that would be perfect. Read moreGenuine Hotels.com guest review
We stayed only for a night in a family room with two children that was more than excellent. The hotel is new and modern with a modern bathroom and furniture. Room is quite spacious. The staff is friendly. Night was quiet although there is some construction nearby. Little problem to find a parking lot.Genuine Hotels.com guest review
Нормальный отель, хорошее месторасположение, стройка совсем не мешала.Genuine Hotels.com guest review
Tutto sommato bene perchè usato di passaggio per una notte. Camere pulite, il servizio e la disponibilità da parte dei dipendenti è minima. unica pecca è che durante la notte c'è poco controllo se entrano a notte fonda delle persone le quali possono disturbare altri ospiti che stanno già riposando per poi alzarsi alle 6, 30 del mattino. Vi posso garantire […] che dalle 2 di notte fino alle 4 sono passate molte persone per il corridoio facendo tanta confusione (ridendo, parlando alta voce, battendo porte, e le mani, correndobattendo i piedi) fregandosene se potevano disturbare altre persone. Come dicevo manca un pochino di controllo per far rispettare il silenzio. Read moreGenuine Hotels.com guest review
"Muy moderno y limpio"
Todo bien; sin embargo, nos enteramos a la hora del check in que habia que pagar el set de edredones para poder hacer el check in.Genuine Hotels.com guest review
"Viaggio a Vienna"
Soddisfattissimo con una nota negativa, le pulizie della camera che in tre giorni non sono state effettuate molto male. Hanno lasciato le asciugami per terra, come da loro suggerito, per due giorni. Le pulite sono state richieste piu' volte, anche da altre famiglie, alla reception. Solo questo lato e' da migliorare questo hotel, per il resto OK.Genuine Hotels.com guest review
"Gute Lage, schlechtes Service und Sauberkeit"
Sauberkeit und Service sehr schlecht, sonst in Ortnung da erst 2013 eröffnet.Genuine Hotels.com guest review
"Tolle Lage, Sauberkeit läßt zu wünschen übrig!"
Wir nächtigen schon seit Wochen auf Grund der guten Lage im A&O, leider ist die Sauberkeit kein wirkliches Kriterium des Hauses. Zimmersauberkeit hat maßiv nachgelassen und was wirklich schlimm ist, ist die Sauberkeit des Früstückgeschirrs. Man muß bis zu 10 Stück Tassen prüfen um eine ohne Verunreinigungen zu finden? Ich kann der Geschäftsleitung nur […] empfehlen, sich mit dem Thema Sauberkeit zu beschäftigen. Read moreGenuine Hotels.com guest review
"Super Lage, durchwachsener Service"
Wir haben zwei Betten im gemischten 6er Zimmer gebucht. Das Zimmer war sehr neu, abschließbare Schränke und sogar ein Fernseher war vorhanden. Die Sauberkeit ließ zu wünschen übrig, vor allem unter den Betten und außerdem im ganzen Zimmer lange schwarze Haare (keiner unserer Zimmergenossen hatte lange schwarze Haare). Bettwäsche und Handtücher sind […] gegen geringe Gebühr zu leihen. Die Gemeinschaftsküche könnte etwas besser ausgestattet sein, war aber immer top sauber. Wovon wir dringend abraten, ist das Frühstück zu buchen! Hier fehlt es an ganz essentiellen Sachen wie Frischkäse, frischem Obst oder Vollkornbrötchen. Außerdem war ein Großteil des Geschirrs nicht wirklich sauber und auch die Tische wurden nicht abgeräumt oder abgewischt. Der Service war sehr tagesabhängig, auch die Anzahl des Rezeptionspersonals blieb uns ein Rätsel. Zur Check Out Rush Hour am Wochenende wurde die Rezeption nur mit einer Person besetzt, Donnerstag Abend bei relativ leerem Haus allerdings mit 4. Fazit: Wir würden wegen der tollen Lage direkt am Hauptbahnhof zwar nochmal ins A&O fahren, allerdings auf keinen Fall noch einmal dort frühstücken. Read moreGenuine Hotels.com guest review
"Bra läge, återkommer gärna"
Vi bodde på hotelldelen. Den hade enkla rum som var rymliga, rena, hade sköna sängar. Nära till både tunnelbana och spårvagn vid südtiroler platz. Mycket prisvärt. Lite svårt att hitta då det låg på sidan av av huset in på en tvärgata till den adress det har. Rekommenderas!Genuine Hotels.com guest review
"Sauberes und gut gelegenes Hostel/Hotel in Wien"
Durch die gute Lage ist das Hostel für Kurz- und Langaufenthalt zu empfehlen. Das Zimmer war immer makellos sauber und ordentlich. Möbel sind völlig basic, aber modern und gepflegt. Aufgrund Hostelcharakter befürchtete ich laute Schüler, etc. Aber es war sehr ruhig. Das Frühstück ist okay. Es ist alles von Kaffee über Toast und Müsli da. Auch sonst […] ist es sehr ungezwungen und das Personal an der Rezeption war immer freundlich und bemüht. Es schienen mir aber keine ausgebildetet Hotelfachleute zu sein, eher Studenten auf Teilzeitbasis. Entsprechend locker (wie man es auch deuten will) war der Umgang. Wireless auf dem Zimmer ist leider nicht kostenlos, aber die Preise sind verhältnismäßig niedrig. Read moreGenuine Expedia guest review
Bra hotell för en riktigt billig penning. Riktigt stora rum som verkade helt nyrenoverade. Bra läge med några minuters promenad till U-bahn som tog 10 min till city och flygpendeln. Reception med rättigheter öppet dygnet runt med bra priser. Kunde inte önskat ett bättre hotell för det priset, rekommenderas varmt!Genuine Hotels.com guest review
"Nuovo, pulitissimo e personale accogliente!!"
Abbiamo trascorso 4 giorni nella bellissima città austriaca e l'hotel-ostello ha fatto da bellissima cornice alla vacanza. Situato a pochi minuti dalla metro è possibile raggiungere facilmente tutti i punti di interesse della città. Abbiamo prenotato una camera doppia con bagno privato.Genuine Expedia guest review
"hotel propre, personnel jeune"
c' est un hotel immense ( on se perd dans les couloirs ) il est entouré de chantiers en ce moment, attention si vous venez en voiture vous serez garé sur un petit parking ( places très limitées ) et risque de projection de matériaux suite aux travaux. Lorsqu' il y a des groupes c' est très bruillant dans la salle des petits déjeuners qui très mal i […] nsonorisée. Read moreGenuine Expedia guest review
THERE WAS NOISE NEAR THE HOTEL(BUILDING). THE stuff don't knew weather and don't help much for cunsulting , but can check sometime on a cumputer info like public transport.the room clean isn't good toiilet),but the price is fair .from airport you have to take 2 lines to get to hostelGenuine Hotels.com guest review
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