"walking distance to Wien Hauptbahnhof"
I was in a single room, and it was fine. The internet they provide for free continually failed, so I hardly had wi-fi while there. That was frustrating as I didn't want to incur high international data roaming charges. When I asked each of the three times I did about the internet, they all replied that they didn't know how to fix it in the sense of […] "Oh well, too bad." Outside of that, I had no problem with the place. Service was sterile mostly, but what does one expect from a massive hostel filled each night with high schoolers and college co-eds on break? Read moreGenuine Hotels.com guest review
"Comfortable hotel nearby the Main Railway Station"
A&O Wien Hauptbahnhof is a place which I recommend to everyone, who appreciate the close location of Main Railway Station, Subway and Old Town. Very clean, comfortable room with pleasant hotel staff.Genuine Expedia guest review
"A great hotel/hostel in Vienna"
This hotel was pretty good and was probably one of the most decent priced hotels in Vienna, compared to all others which were super expensive. The crowd at night inside the main lobby was a little sketchy at night, since all the students (its a hostel as well) were drinking and such. But no one bothered us, and we didn't get disturbed at all in our […] rooms. The rooms were extremely clean, and comfortable. The only few complaints I have about our room was that the shower was blocked and all the water wouldn't drain out. They did eventually fixed the problem the next day, but it kind of made me question whether they even check the showers whenever they get it ready for a customer. And also, there's always ONE person at the service desk, because of which I have to stand in line for so long waiting for my turn to come up. That also super annoyed me as well. They should have atleast 2-3 people helping customers in order to get the line moving faster. But overall, it was a great stay. There's a metro stop really nearby, and we traveled around Vienna using that. Only one metro stop away from downtown Vienna. Also, the main train station is also one stop away. They are currently building another train station right next to the hotel's location, which will open I think summer of 2014. I'm sure after they open it, the prices of that hotel might skyrocket. But overall, a great hotel to stay in Vienna. Read moreGenuine Hotels.com guest review
"Good price, good location, lacking service"
I thought the price and the location for this hostel was good. Check-in was a bit rough as I had prepaid with the website I booked through and the hostel didn't show this. A&O charges for everything beyond the bed - bedsheets, breakfast, in-room internet, and payment using a credit card. I think these are important things to know when comparing pla […] ces. Read moreGenuine Hotels.com guest review
"close to shopping street"
door is extremely difficult to open. no key, no slide card, is a sensor, not always work! House keeping too lazy to refill bathroom supply, unless you tell them to clean room, they won't go in at all. We stayed there 3 nights, the room was supplied and clean the last night. TV as small as a laptop. probably 15" hanging 8 feet high on the wall, no a/c. […] too noisy. no wifi in room. Read moreGenuine Expedia guest review
"It is a good place to make international friends"
The location of this hotel is near Wien Hauptbahnhof. Since there are lots of construction going on around there, it is a bit nosiy, but I think it is a good place to make international friends.Genuine Hotels.com guest review
"A great location near the main train station"
This is my second AO hotel and I can understand why they are doing such good business. It is a simple hotel, but clean with a very helpful staff. My only recommendation would be if they were to have small inexpensive fans in the rooms. It is a bit hot in the summer. If you are going to stay here, you will like it. One more thing. It is by the Main Train […] Station, Hauptbahnhof. If you are arriving into Vienna at another station like West or Meidling, make sure you are aware of this. If you do, take a regional train to Hauptbahnhof. The U-Bahn requires 2 transfers. Read moreGenuine Hotels.com guest review
"Value for the money"
Nice family room for a good price. Clean and thick comforters on beds. It's just really hard to find by car. There is no sign on main road, it is around a corner.Genuine Expedia guest review
The service from the people at the front desk when we checked in was awful. The man and woman did not seem welcoming at all. Once we completed the check in process, we went to our room, and it was not cleaned at all. Not even the beds were made. So we had to go back to the front desk to request a new room, and the people at the reception desk did not […] even bother to say sorry for the inconvenience. It wasn't like we arrived too early, we arrived at around 10pm. The new room we went into was actually quite clean, but it was very hot, and there was no air conditioning or fan. I think the bad service at check in made our impression of the hotel as not very good. Read moreGenuine Hotels.com guest review
"It was far the cheapest available hotel room"
It is a hostel actually however there the single and dibble rooms available. The room I stayed in was much better than in expected. It is clean and modern. The price is unbeatable. Are is uncool, construction all around. Staff is friendly .Genuine Hotels.com guest review
Great value for the price. Close to railway station and underground-few minutes walk.2-3 stops from city centre.Big supermarket -BILLA round the corner. Hotel section of complex is modern and clean. Room was large and had all amenities but no cupboard- just a clothes rack. Staff were friendly and helpful when unavailable - there was only one person […] on duty at a time with literally hundreds of guests-hostel+hotel combined.The onlly real problem I had was finding the hotel. There is no hotel (or any other building for that matter) at the address listed. After a while, I noticed a small sign with a list of offices (including the hotel) but had I arrived at night I would never had noticed this. The hotel is in fact located in another street (does it have a name?) behind the street listed and the hotel's street only begins at the address listed by your site. You really need to make this clear to those who book !! Read moreGenuine Hotels.com guest review
"Suitable for a quick stop!"
Friendly and efficient staff. Booked a twin room in the hotel section which was basic. This was to be expected for the price we paid. A few minutes walk from the main station. Bear in mind that not all trains are stopping at the main station (due to completion of building work) although a short train journey from there will get you to the other main […] stations. Read moreGenuine Hotels.com guest review
I like the hotel.Genuine Hotels.com guest review
"Building in progress"
Hotels.com address and map is not in correct place. The hostel is build after Google maps entry. The hostel is on the other side of the building on different road and the direction signs are insufficient.Genuine Hotels.com guest review
"Nice hotel next to trains and other transport"
Nice experienceGenuine Expedia guest review
Well maintained clean hotel, good value for money.Genuine Hotels.com guest review
"a nice tripe"
It was very goodGenuine Hotels.com guest review
"good place to stay"
Room was very neat, quiet. Very nice. Friendly and helping staff. Close to the metro. I lacked only electric kettle in the room... Great place for a reasonable price!Genuine Hotels.com guest review
"Nice basic hostel"
The room is clean and spacy. The staff are nice. Except the internet access is not convenient at all. There is free wifi at the lobby, yet I often got loged off and banned automatically. What's more, I had to buy wifi access for my room which can only be used for one device and all. Therefore I couldn't have internet access for my phone and pc at the […] same time. What's worse, it's impossible to log off! Every time I wanted to use my phone to do something on the internet, I had to go to the lobby, which is ridiculous! Apart from that, the hostel is fine. Read moreGenuine Expedia guest review
"A&O is a hostel"
Our first suprise upon arrival was that this was a hostel. This itself took me by suprise since I thought I had booked a hotel room for me and my son on hotels.com Needless to say we did not come prepared for a stay at a hostel so we were hit with every additional charge that hostels can offer like bedding locks and other amenities. As a hosel it is […] not that bad, but as a hotel not as expected. They do have a nice area to just relax with a bar, a television, a billiards table table soccer but you have to pay for the use of all those. In my opinion such things should come free and be included with the room charge. With enough small charges your original great rate quickly becomes not so great in the end. Since I was with my son I was rather apprehensive to stay at the hostel especially since he had never done so before, but it all woked out in the end. We were roomed with two great adults and not young party goers, which helped me relax. I would stay here again if I was looking for a hostel but I would still not be happen with all the extra charges that come with the cheaper fare. However now knowing its a hostel I would return prepared and avoid most of them. It does sit rather close to a shopping strip which is just a couple blocks away the military museum which would not be far away if it was not for the construction. Now you have to make a big loop to get there. But it was still worth it. But be aware it is a hostel and not an actual hotel. Read moreGenuine Hotels.com guest review
"Very comfort hotel"
I was visited Vienna 36 times but this is the first time to stay in this hotel and my stay was satisfied than any other hotel even 4 starsGenuine Hotels.com guest review
Very spacious and clean.Although the bathroom situation was not pleasant. There was not tub or some kind of barrier from the shower section and the rest of the bathroom. Water would flow out from the bathroom to our rooms.Genuine Hotels.com guest review
very comfortable, especially co-operative staff..Genuine Hotels.com guest review
"Comfy place but hard to find"
GOOD: Comfortable, nice - friendly staff, nice neighborhood, close to grocery stores and U-bahn. BAD: very hard to find - you have to go around the building to find it. Lack of sign.Genuine Hotels.com guest review
"Clean Comfy Hotel for a reasonable price"
Stay - Sept 2013 1) Cleanliness of room/hotel- Very neat and tidy hotel and rooms. It is a new hotel, so feels really good to stay. The family room comes with bunk beds which kids love. 2) Quality of service - The service is excellent with very courteous and friendly staff who are at the reception 24 hours a day to help. They speak and understand English […] and are very supportive with any help or information. 3) Hotel amenities - The hotel has hot drink machine and a lot of daily essentials can be bought for a reasonable price. There is a bar which serves beer and cocktails along with tea and coffee. There is free Wi-Fi in the hotel lobby and a pool table, a foosball table, mini library (books on a shelf) and children's indoor play area 4) Hotel Location - The hotel is near metro station 7-10 minutes walk and walking distance to the center around 10-15 minutes. You can catch HopOn-HopOff tour by taking the metro. The area is not so interesting as there are constructions happening around for new railway station, residential and commercial buildings. There is a grocery store 2 minutes walking from the hotel and local cafe at 5 minutes walk. Read moreGenuine Hotels.com guest review
"Great location in clean comfortable hotel"
Large newly built hotel / hostel in a great location with clean comfortable roomsGenuine Hotels.com guest review
"Excellent hotel with 2 min walk to train & U lines"
Clean comfortable and helpful staff with only a 2 min walk to train and U connections and only 2 stops from Karlplatz. Excellent choice for stay.Genuine Hotels.com guest review
"Excelent for the price"
The hotel is near metro station and walking distance to the center (not very close but acceptable). You can catch HopOn-HopOff tour on walking distance too. The area is not so interesting; everything is closed during evening. If you travel by car by ready to spend some time for finding parking place (the hotel ones was full). The hotel room was nice […] and comfortable with separate private bathroom and separate private toilette. Read moreGenuine Hotels.com guest review
This hotel was hard to find, we had to ask around, once there the check in was smooth but the room was TOO hot! Apart from that the room was modern and clean.Genuine Hotels.com guest review
"Get what you pay for"
Just came back from Vienna during the middle of July. This is a basic hostel, so it's reasonable. But compared to other hostels we've stayed at, there was no laundry facilities, no common kitchen to use, no AC, and you have to pay extra to get wifi in your room. It's a brand new facility, but it's also in a brand new neighbourhood that's being being […] developed. So there's huge construction all around with cranes and during the summer, when you have to sleep with the windows open (since there's no AC), you get woken by construction noise shortly after 6:00 am! Definitely get a room that's facing the court yard! It's close to the brand new train station, but it's not fully functional yet. Once they get more experience running the hostel, and the neighbourhood gets built out in a year or so, it'll definitely be a great spot. Read moreGenuine Hotels.com guest review
Greatest staff, great atmosphere, great location close to the train station - two stops to city center. great comfort - all good. Stay here! Incredible for the price!Genuine Hotels.com guest review
"Hightly recommend this Hotel&Hostel"
Very good Hotel&Hostel. Very comfortable, clean, free Wi-Fi at the Lobby. Competent of workers is makes the staing very plasure!Genuine Expedia guest review
We booked a family room with private bath and that''s what we were given. A & O bills itself a hostel/hotel and thats what it is. The place iis only 3 months old and the building was also new so it was the best hostel I've ever stayed at, but it's still a hostel.Genuine Hotels.com guest review
"Close to Wein Main Station-"
Hotel location Cleanliness of room/hotelGenuine Hotels.com guest review
"Tanio i ładnie"
Pobyt oceniam pozytywnie. Minusem było tylko brak dobrej wentylacji w pokoju , gdzie okno tylko sie lekko uchyla co latem jest za mało.Genuine Hotels.com guest review
Huone keskinkertainen.Genuine Hotels.com guest review
Паркинг машин для посетителей всегда должно быть бесплатным!!! А остальное нормально.Genuine Hotels.com guest review
"ok for a bohemian :)"
For this price it is very ok! Need to consider that sheets must be taken with you, or pay extra :)Genuine Hotels.com guest review
"staffs are not friendly"
first of all what i'm saying is kind . even though i'm standing in fornt of receiption. they did'n say anything . i thought that they pretend not to know us. i was upset . and i said them to please check in . but they did check in doing something else. actually this hostel was oufitted with towel and clean bath, toilet, hair dryer. the room was as neat […] as bandbox. that is true. but you need sleeping bag if you dont want extra charge with bed and pillow cover. i think that staffs are the face of hostel . even if all of thng is great. unkindness of staff makes zero point. this is even not worth 1 point for this hostel. Read moreGenuine Hotels.com guest review
"Przyjemny hotel za rozsądną cenę."
Bez zastrzeżeń, czysto, wygodnie, obsługa ok, można w recepcji kupić WIENCARD. Bardzo blisko do metro - 3 przystanki do centrum. Minus - okolica ( najbliższa ) - teren budowy nowych budynków i dworca kolejowego - ale zakończenie budowy w 2015 roku więc już niedługo.Genuine Hotels.com guest review
Отличное месторасположение. Хорошие номера, чисто, косметические принадлежности.Genuine Hotels.com guest review
Lots of extra costs(like a credit card fee, who does that these days?) and people came into our room in the middle of the night even though we were the only ones with access...Genuine Hotels.com guest review
"Übernachtung für Sportler"
Die Übernachtung hat uns sehr gut gefallen. Wir sind eine Sportgruppe gewesen mit 13 Kindern und 5 Erwachsenen. Der Preis ist sehr günstig gewesen und die Zimmer waren sauber und gut ausgestattet (ausreichen für unseren Zweck). Beim Frühstück hätte ich mir lediglich eine größere Auswahl an Obst gewünscht. Der Service an der Rezeption war super, sehr […] freundlich und schnell. Beim Frühstück, da wäre ein Bitte, Danke und ein Lächeln mal ganz gut angebracht. Der Barkeeper auf der Dachterrasse sollte noch ein wenig schneller in seinem Handwerk werden.Die Lage ist in Ordnung, da sie sich direkt am Bahnhof befindet. Jedoch wurde, bzw. wird das gesamte Viertel gebaut und wirkt von daher etwas "verloren"! Alles im allen kann ich das Hotel nur weiter empfehlen, auch für Familienurlaube geeignet. Wir kommen definitiv wieder, ich sicherlich auch privat. Read moreGenuine Hotels.com guest review
우선 위치는 u4라인 종점인 휘텔도르프역에서 걸어서 5분~10분정도 걸리며, 도심에서는 먼편입니다. 조용한 주택가 같으며 저녁엔 꽤 한적하고 사람이 없네요. 바로 앞에 마트가 있어 물을 사거나 간식거리를 사기엔 편리합니다. 조식은 포함되어 있어 이 점은 좋네요..Genuine Hotels.com guest review
Saimme varsin edullisesti huoneen paikalliseen hintatasoon verrattuna. Lisämaksuja piti sitten maksaakin aamiaisesta ja wifistä huoneessa. Aulassa oli ilmainen wifi, mutta sillä oli ilmeisesti välissä liikaa käyttäjiä niin ettei pystynyt itse yhdistämään. Hotellin sijainti ei ollut paras mahdollinen, tosin metrolla pääsee kätevästi melko lähelle. Respassa […] palvelu oli enimmäkseen ystävällistä, mutta suhteellisen verkkaista. Aamiainen oli ihan ok, saisi kyllä olla monipuolisempikin. Huoneemme oli hotellin puolelta ja siitä voi kyllä laittaa plussaa. Huone oli varsin siisti ja moderni. Jonkin verran muiden vieraiden meluaminen kuului huoneeseen, mutta ei niin pahasti ettei olisi pystynyt nukkumaan. Yleisarvosana positiivinen tästä paikasta ja voisi yöpyä uudestaankin (mikäli hinta on kohdallaan). Read moreGenuine Hotels.com guest review
"spartanisch ausgestattete Zimmer"
Auf den Gängen war es sehr laut durch Schülergruppen. Keine Kleiderschränke in den Zimmern. Keine Klimaanlage.Genuine Hotels.com guest review
""Cheap" and quiet hotel next to the main train sta"
Just okGenuine Hotels.com guest review
"가격대비 만족한 호텔"
현재 공사중인 비엔나 중앙역이 완공되면(2014년 12월) 훨씬 편하게 이용할수있는 호텔.. 현재는 바로앞에 공사현장이있고 밤늦게다니기에는 조금 불편함. 그외는 가격대비 훌류한편입니다Genuine Hotels.com guest review
"Hostelli, ei hotelli"
Tämä on hostelli, ei hotelli. Sijainti on hyvä, mutta tällä hetkellä (toukokuu 2014) melkoinen rakennustyömaa. Luottokortin käyttäminen maksaa 3€ kerta.Genuine Hotels.com guest review
シャワーの排水口が詰まっていて使用中にどんどん水がたまっていく状態でした。かなり価格は低いですが市中心部からのアクセスはあまり良いとは言えません。Wi-Fiはロービーでの使用のみ無料でした。Genuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )