All hotels in Vienna, Austria
1 room, 2 adults
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Sonnwendgasse 11, Vienna, Vienna, 1100, Austria, ‏‎800-491-6126
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3.7 / 5Good

Score breakdown (from 518 reviews)

Average rating for:

  • Cleanliness
    3.9
  • Service
    3.5
  • Comfort
    3.6
  • Condition
    3.9
  • Neighborhood
    3.5

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Nice and quite"
I was very nice and very successful and I'll go back to stay in this nice hotel from November 30 to December 6, 2014.
Genuine Hotels.com guest review
6 night business trip Nov 9, 2014
Abou Bakr
IE
3.0 / 5Good
Lobby staff were not good. Made mistakes, at first said we got no breakfast had to go to supervisor. Bar staff could not make drinks and left patrons untended while they took care of front desk
Genuine Hotels.com guest review
3 night trip Sep 16, 2014
A Traveler
GB
1.0 / 5Poor
"STAY AWAY"
it's not a hotel & doe not deserve to be called a hostel neither. we found it in such dirty and horrible conditions that we didn't stay there. no similarity to advertised rooms. with regard to the staff: even though they promised that they accept our cancellation request free of any charge, some days later used our credit card information and charged us unauthorized for more than full rates. if you want to enjoy your trip just DO NOT go near this place.
Genuine Expedia guest review
Other trip Sep 14, 2014
Ray
GB
4.0 / 5Excellent
"nice hotel"
My holiday in Viena was wonderful, the hotel was clean, breakfast very good, but a little far from center thank you
Genuine Hotels.com guest review
8 night business trip Aug 15, 2014
elena
IE
4.0 / 5Excellent
"Good location, modern, big rooms, family friendly"
Good location, easy access to all attractions by underground and trams. Free parking around the hotel on the street. No problems with check in and out. Large rooms and clean. It's loud outside as there is a building site around. Generally nice and clean, no problems with staff, very helpful and all speak english.
Genuine Expedia guest review
Other trip Aug 19, 2014
Ewa
GB
5.0 / 5Outstanding
"Central, Two stops from Karl Kirche!"
If you go there to share a dorm, you may or you may not be lucky depending on your fellow travellers. Any problem speak to the staff, they're excellent and will do their best to accommodate. The place is clean and breakfast plentiful.
Genuine Hotels.com guest review
2 night trip Aug 6, 2014
A Traveler
GB
2.0 / 5Fair
"Bad service"
The service from the people at the front desk when we checked in was awful. The man and woman did not seem welcoming at all. Once we completed the check in process, we went to our room, and it was not cleaned at all. Not even the beds were made. So we had to go back to the front desk to request a new room, and the people at the reception desk did not even bother to say sorry for the inconvenience. It wasn't like we arrived too early, we arrived at around 10pm. The new room we went into was actually quite clean, but it was very hot, and there was no air conditioning or fan. I think the bad service at check in made our impression of the hotel as not very good.
Genuine Hotels.com guest review
2 night family trip Jul 4, 2014
A Traveler
CA
4.0 / 5Excellent
"A good hotel with reasonable price"
The hotel is a bit hard to find due to it's location. The bed is very comfortable and the room is very clean. As well as other facilities. Everything is well maintained. But remember to bring your own bed sheet, blanket bag and pillow bad because if u don't u need to pay 3 euro to rent one from the hotel. But overall I enjoy my stay.
Genuine Hotels.com guest review
2 night trip May 31, 2014
Nam
AS
4.0 / 5Excellent
"It was far the cheapest available hotel room"
It is a hostel actually however there the single and dibble rooms available. The room I stayed in was much better than in expected. It is clean and modern. The price is unbeatable. Are is uncool, construction all around. Staff is friendly .
Genuine Hotels.com guest review
2 night business trip May 26, 2014
A Traveler
IE
4.0 / 5Excellent
"great price+location"
Great value for the price. Close to railway station and underground-few minutes walk.2-3 stops from city centre.Big supermarket -BILLA round the corner. Hotel section of complex is modern and clean. Room was large and had all amenities but no cupboard- just a clothes rack. Staff were friendly and helpful when unavailable - there was only one person on duty at a time with literally hundreds of guests-hostel+hotel combined.The onlly real problem I had was finding the hotel. There is no hotel (or any other building for that matter) at the address listed. After a while, I noticed a small sign with a list of offices (including the hotel) but had I arrived at night I would never had noticed this. The hotel is in fact located in another street (does it have a name?) behind the street listed and the hotel's street only begins at the address listed by your site. You really need to make this clear to those who book !!
Genuine Hotels.com guest review
4 night family trip May 22, 2014
A Traveler
IL
4.0 / 5Excellent
"Good"
Hôtel requires 15mins walk to métro, which is the disadvantage
Genuine Expedia guest review
Other trip May 26, 2014
A Traveler
HK
3.0 / 5Good
"Suitable for a quick stop!"
Friendly and efficient staff. Booked a twin room in the hotel section which was basic. This was to be expected for the price we paid. A few minutes walk from the main station. Bear in mind that not all trains are stopping at the main station (due to completion of building work) although a short train journey from there will get you to the other main stations.
Genuine Hotels.com guest review
1 night trip May 17, 2014
Danny
IE
5.0 / 5Outstanding
I like the hotel.
Genuine Hotels.com guest review
6 night trip Apr 23, 2014
obinna joseph
IE
4.0 / 5Excellent
"Good place to say but the private wifi !!!!!"
We as a couple rented a twin room. Car parking worked out okay, but options are very limited. The room and bed was very comfortable. We bought the private room wifi and it never worked in the room. We had to station ourselves outside the room in the corridor to use the wifi network. Staff were helpful for city activities. Breakfast was a mixed experience, cheap and simple but no bowls for cereal most mornings.
Genuine Hotels.com guest review
4 night trip Apr 12, 2014
Walkabout
AS
3.0 / 5Good
"Building in progress"
Hotels.com address and map is not in correct place. The hostel is build after Google maps entry. The hostel is on the other side of the building on different road and the direction signs are insufficient.
Genuine Hotels.com guest review
1 night business trip Feb 20, 2014
Jukka
IE
4.0 / 5Excellent
"Nice hotel next to trains and other transport"
Nice experience
Genuine Expedia guest review
Other trip Jan 6, 2014
florian
GB
5.0 / 5Outstanding
Well maintained clean hotel, good value for money.
Genuine Hotels.com guest review
3 night business trip Dec 24, 2013
A Traveler
IE
5.0 / 5Outstanding
"a nice tripe"
It was very good
Genuine Hotels.com guest review
3 night trip Dec 26, 2013
mitrache ofelia liana
GB
4.0 / 5Excellent
"good place to stay"
Room was very neat, quiet. Very nice. Friendly and helping staff. Close to the metro. I lacked only electric kettle in the room... Great place for a reasonable price!
Genuine Hotels.com guest review
3 night trip Dec 6, 2013
Luba
IE
4.0 / 5Excellent
"Nice basic hostel"
The room is clean and spacy. The staff are nice. Except the internet access is not convenient at all. There is free wifi at the lobby, yet I often got loged off and banned automatically. What's more, I had to buy wifi access for my room which can only be used for one device and all. Therefore I couldn't have internet access for my phone and pc at the same time. What's worse, it's impossible to log off! Every time I wanted to use my phone to do something on the internet, I had to go to the lobby, which is ridiculous! Apart from that, the hostel is fine.
Genuine Expedia guest review
Other trip Dec 6, 2013
Viola
GB
3.0 / 5Good
"A&O is a hostel"
Our first suprise upon arrival was that this was a hostel. This itself took me by suprise since I thought I had booked a hotel room for me and my son on hotels.com Needless to say we did not come prepared for a stay at a hostel so we were hit with every additional charge that hostels can offer like bedding locks and other amenities. As a hosel it is not that bad, but as a hotel not as expected. They do have a nice area to just relax with a bar, a television, a billiards table table soccer but you have to pay for the use of all those. In my opinion such things should come free and be included with the room charge. With enough small charges your original great rate quickly becomes not so great in the end. Since I was with my son I was rather apprehensive to stay at the hostel especially since he had never done so before, but it all woked out in the end. We were roomed with two great adults and not young party goers, which helped me relax. I would stay here again if I was looking for a hostel but I would still not be happen with all the extra charges that come with the cheaper fare. However now knowing its a hostel I would return prepared and avoid most of them. It does sit rather close to a shopping strip which is just a couple blocks away the military museum which would not be far away if it was not for the construction. Now you have to make a big loop to get there. But it was still worth it. But be aware it is a hostel and not an actual hotel.
Genuine Hotels.com guest review
2 night family trip Nov 17, 2013
Andre
IE
5.0 / 5Outstanding
"Very comfort hotel"
I was visited Vienna 36 times but this is the first time to stay in this hotel and my stay was satisfied than any other hotel even 4 stars
Genuine Hotels.com guest review
6 night business trip Nov 10, 2013
Prof. Dr. Abou Bakr Ramadan
IE
4.0 / 5Excellent
"Very good"
Very spacious and clean.Although the bathroom situation was not pleasant. There was not tub or some kind of barrier from the shower section and the rest of the bathroom. Water would flow out from the bathroom to our rooms.
Genuine Hotels.com guest review
3 night trip with friends Oct 21, 2013
A Traveler
IE
5.0 / 5Outstanding
"good hotel"
very comfortable, especially co-operative staff..
Genuine Hotels.com guest review
6 night trip Sep 28, 2013
A Traveler
IE
4.0 / 5Excellent
"Comfy place but hard to find"
GOOD: Comfortable, nice - friendly staff, nice neighborhood, close to grocery stores and U-bahn. BAD: very hard to find - you have to go around the building to find it. Lack of sign.
Genuine Hotels.com guest review
3 night trip Sep 28, 2013
Thesis
IE
4.0 / 5Excellent
"Clean Comfy Hotel for a reasonable price"
Stay - Sept 2013 1) Cleanliness of room/hotel- Very neat and tidy hotel and rooms. It is a new hotel, so feels really good to stay. The family room comes with bunk beds which kids love. 2) Quality of service - The service is excellent with very courteous and friendly staff who are at the reception 24 hours a day to help. They speak and understand English and are very supportive with any help or information. 3) Hotel amenities - The hotel has hot drink machine and a lot of daily essentials can be bought for a reasonable price. There is a bar which serves beer and cocktails along with tea and coffee. There is free Wi-Fi in the hotel lobby and a pool table, a foosball table, mini library (books on a shelf) and children's indoor play area 4) Hotel Location - The hotel is near metro station 7-10 minutes walk and walking distance to the center around 10-15 minutes. You can catch HopOn-HopOff tour by taking the metro. The area is not so interesting as there are constructions happening around for new railway station, residential and commercial buildings. There is a grocery store 2 minutes walking from the hotel and local cafe at 5 minutes walk.
Genuine Hotels.com guest review
2 night trip Sep 19, 2013
GBan
GB
4.0 / 5Excellent
"Great location in clean comfortable hotel"
Large newly built hotel / hostel in a great location with clean comfortable rooms
Genuine Hotels.com guest review
4 night trip Sep 10, 2013
A Traveler
IE
5.0 / 5Outstanding
"Excellent hotel with 2 min walk to train & U lines"
Clean comfortable and helpful staff with only a 2 min walk to train and U connections and only 2 stops from Karlplatz. Excellent choice for stay.
Genuine Hotels.com guest review
4 night business trip Sep 10, 2013
John
IE
4.0 / 5Excellent
"Excelent for the price"
The hotel is near metro station and walking distance to the center (not very close but acceptable). You can catch HopOn-HopOff tour on walking distance too. The area is not so interesting; everything is closed during evening. If you travel by car by ready to spend some time for finding parking place (the hotel ones was full). The hotel room was nice and comfortable with separate private bathroom and separate private toilette.
Genuine Hotels.com guest review
2 night family trip Aug 19, 2013
A Traveler
GB
3.0 / 5Good
This hotel was hard to find, we had to ask around, once there the check in was smooth but the room was TOO hot! Apart from that the room was modern and clean.
Genuine Hotels.com guest review
1 night trip Aug 10, 2013
A Traveler
IE
3.0 / 5Good
"Get what you pay for"
Just came back from Vienna during the middle of July. This is a basic hostel, so it's reasonable. But compared to other hostels we've stayed at, there was no laundry facilities, no common kitchen to use, no AC, and you have to pay extra to get wifi in your room. It's a brand new facility, but it's also in a brand new neighbourhood that's being being developed. So there's huge construction all around with cranes and during the summer, when you have to sleep with the windows open (since there's no AC), you get woken by construction noise shortly after 6:00 am! Definitely get a room that's facing the court yard! It's close to the brand new train station, but it's not fully functional yet. Once they get more experience running the hostel, and the neighbourhood gets built out in a year or so, it'll definitely be a great spot.
Genuine Hotels.com guest review
6 night family trip Jul 4, 2013
Ray
CA
5.0 / 5Outstanding
"Great Place"
Greatest staff, great atmosphere, great location close to the train station - two stops to city center. great comfort - all good. Stay here! Incredible for the price!
Genuine Hotels.com guest review
1 night trip Jul 17, 2013
A Traveler
IE
5.0 / 5Outstanding
"Hightly recommend this Hotel&Hostel"
Very good Hotel&Hostel. Very comfortable, clean, free Wi-Fi at the Lobby. Competent of workers is makes the staing very plasure!
Genuine Expedia guest review
Other trip Jul 20, 2013
Guest
IN
3.0 / 5Good
"Top Hostel"
We booked a family room with private bath and that''s what we were given. A & O bills itself a hostel/hotel and thats what it is. The place iis only 3 months old and the building was also new so it was the best hostel I've ever stayed at, but it's still a hostel.
Genuine Hotels.com guest review
3 night trip Jun 4, 2013
Don
CA
4.0 / 5Excellent
"Close to Wein Main Station-"
Hotel location Cleanliness of room/hotel
Genuine Hotels.com guest review
1 night trip May 11, 2013
Charlez
IE

The following reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Csodás hétvége"
Minden nagyon jó volt. Gyors es kedves kiszolgálás es szuper szoba
Genuine Hotels.com guest review
1 night family trip Aug 21, 2015
A Traveler
HU
3.0 / 5Good
"価格重視の方には、オススメ"
新しくできたウィーン中央駅正面から、一つ奥の通りにあります。交通の便は良いですが、周囲は都市開発途中で、駅前といえども商店はなく、寂しい通りです。YHの設備は新しく、値段も手頃だったので、価格重視の方には お勧めです。
Genuine Hotels.com guest review
1 night trip Aug 16, 2015
A Traveler
JP
4.0 / 5Excellent
"Buen hotel"
A pesar de estar frente la estación, tuvimos una estancia muy tranquila. Sin duda repetiría
Genuine Hotels.com guest review
2 night family trip Aug 17, 2015
Josep
ES
3.0 / 5Good
Brakuje klimatyzacji!
Genuine Hotels.com guest review
5 night family trip Aug 8, 2015
Marzena
PL
2.0 / 5Fair
"Falta ventilación pero buena ubicación"
Muchísimo calor!! No teníamos más que una pequeña abertura para una habitación de 4 personas. Muy bien ubicado
Genuine Hotels.com guest review
3 night family trip Aug 4, 2015
A Traveler
ES
3.0 / 5Good
"Günstiges Zimmer ...Gute Lage"
Uns wurde leider nach dem einchecken eine Kleinigkeit vom Zimmer entwendet. ....sonst im großen u ganzen ok
Genuine Hotels.com guest review
2 night family trip Aug 6, 2015
Mario
AT
3.0 / 5Good
"Prisvärt"
Rent och rymligt rum. Minus att det ej fanns klimatanläggning på rummet då det var väldigt varmt då vi var där. Närhet till tågstationen. Tar ut avgift för betalning med kreditkort.
Genuine Hotels.com guest review
1 night family trip Jul 23, 2015
Lena
SE
3.0 / 5Good
"Normal"
Demasiado ruidoso a causa de la reforma.
Genuine Hotels.com guest review
1 night trip Jul 27, 2015
A Traveler
ES
3.0 / 5Good
"Everything was good except the bathroom LOCK"
Everything was good except the bathroom. The lock lever was loose which I cannot get out after locking the door.... I was locked in the bathroom for an hour until other roommates came back to help me from outside. This was a nightmare for me. The reception was always busy. Long queue all the time. They do not have enough manpower to handle clients' request. I waited for half an hour to check in.
Genuine Hotels.com guest review
2 night trip Jul 27, 2015
Zhen Hao
HK
2.0 / 5Fair
"若您只圖個便宜價格還有交通方便的住宿"
此Hostel位於維也納中央車站五分鐘以內距離,旁邊有BILLA超市,算是很方便。房間沒什麼特別,簡單乾淨(但大廳實在很髒)。不過住客實在太多,櫃台每時每刻總是擠滿了七、八個客人。第一天Check-in完畢,櫃台一直表示十分鐘內就能進房,但我足足等了兩個小時,而且是主動問到第三次才拿到房卡!其他時間需要找櫃台幫忙,也幾乎要等上半小時,櫃台實在人手太少、太忙碌了!而且要收費的公共電腦每一台都是故障的,請他們檢查,居然直接說退我費用比較快。萬一有人急需使用該怎麼辦呢?很希望該Hostel能夠盡速改善。
Genuine Hotels.com guest review
3 night trip Jul 17, 2015
CHAOLI
TW
4.0 / 5Excellent
"Insgesamt war eine gute Erfahrung"
Wifi funktionierte nicht sehr gut.
Genuine Hotels.com guest review
2 night trip Jul 23, 2015
Harish
DE
4.0 / 5Excellent
"出入りが激しい"
中央駅に近く便利。ただメトロは中央駅をかなり歩かないといけない。 メガホテルだけに、荷物の管理は甘い気がした。荷物保管の部屋にはフロントに言って鍵をもらえば誰でも出入り可能だ。貴重品はフロント内側に金庫があったので、そこに預けるのが良いと思う!
Genuine Hotels.com guest review
2 night trip Jul 24, 2015
A Traveler
JP
2.0 / 5Fair
The room was very worn out and the luggage saftey boxes in the room was broken. During my 15 days long trip this was the most expansive stay and also the worst room i had.
Genuine Hotels.com guest review
1 night trip Jul 22, 2015
A Traveler
SE
4.0 / 5Excellent
"쫗아요"
넓고쾌적합니다
Genuine Hotels.com guest review
2 night trip with friends Jul 25, 2015
A Traveler
KR
3.0 / 5Good
"わりと"
ホテル自体は全体的に中の中 フロントの人は、当たり外れがありました
Genuine Hotels.com guest review
1 night trip Jul 15, 2015
A Traveler
JP
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews