We had booked 2 rooms. We arrived at 5 PM. They said only 1 was ready, that the other would be ready in 2 hours. We came back at 7 pm. Same situation. We put everything in one room and said we'd be back later. They said when we came back from dinner it will be solved. We came back at 10:10 PM. Same situation. I called for a manager. No manager appeared. […] We discussed something with a person that would later disappear (many times the same behaviour). Nobody seemed willing to find a solution to the situation. After screaming and demanding on my part (my money back or put me in another hotel), they kicked a family out of a room! in our faces! and that was the room that we got at 11 PM !!! Read moreGenuine Expedia guest review
"Not so Sunny"
I am inexperienced with India, but I expected cleaner. The towels and bedding were very dingy, hard to tell if they were clean. The restaurant table cloths were really, really dirty, not just stained but visible standing food.Genuine Expedia guest review
"Disappointing stay in Agra"
Our stay in Agra got off to a bad start, having arranged for the hotel to send a taxi to collect us from the train station it failed to appear. When we called to ask what where the taxi was we were told none had been booked and it would cost us 3 times what we had preciously agreed. Needless to say, we used the pre-paid taxi rank instead and ended up […] paying half what the hotel had originally said they would charge. Once in the hotel, the staff seem to be constantly looking for tips which became very annoying very quickly. On our last evening and day there, there was no hot water. Further afield in Agra, I recommend avoiding the TSR restaurant, I don't think it is a co-incidence that my wife and I had (our only) two days of severe diarrhea immediately after eating there. In terms of things to do in Agra, we were only there for a few days and obviously the Taj Mahal was the main attraction. I'd recommend taking a trip to what is locally referred to as the "baby taj" and to view the taj itself from across the river at sunset if you have time. I'd also recommend a trip out to Fathepur Sikri, we did this on the day of our departure from Agra so we only had a half day there but it was well worth the effort to squeeze it in. Read moreGenuine Expedia guest review
Little bit of Paradise in India - My husband and I booked this for one night and after travelling around India it was the perfect spot. I wished we had booked a longer stay, as it was so peaceful and serene. The rooms are well maintained and clean. The bathroom was so unique with the plant in the middle and the open area above, it felt like you were […] actually outside. The staff were all helpful and friendly. The beach is fantastic and the swimming pool is like an infinity pool.I would highly recommend a stay here to anyone travelling through the area. Read moreGenuine Hotels.com guest review
"Experience at Sun Hotel Agra - 4 star property"
Wrost customer services, one could ever experience. Complimentary Breakfast - a Big Joke Staff Behaviour especially Resturant & Room ServiceGenuine Expedia guest review
"Not Good experience"
Not Good experience with this hotelGenuine Hotels.com guest review
"Dirty, ok location"
It was dirty, Sand and dirt in the room, especially the bath room. The staff asked for money all the time. More like begging. We could see the taj mahal from the balcony, though. The breakfast was horrible; the things you ar adviced not to eat was served. This is not a four star, not even in india.Genuine Hotels.com guest review
I think at India have very little cuality espactation, so far the food was bad cooked and the room was dirty. That much that I had to change from the hotel.Genuine Hotels.com guest review
"Execellent Hotel for single lady stay"
07/05/14 mem798997 Port of Spain, Trinidad
we stayed in sun hotel as a group of 8 single girls. Hotel was very good. food was highly tasty and all other services was excellent. there was full security for single ladies which was highly appreciable. we slept comfortable and had nice bath is bathtub is summer...
06/23/14 lukblack2014 Lucknow, India
I stayed in the hotel it was nice hotel. cleaned and newly build property food was good but little bit delay in service which is hardly matter. room was spacious and most important when i entered in the bathroom there was bathtub which impressed me a lot i took a long bath in bath tub.really it was good experience in all very comfortable stay and i slept the night very cool.
"Value for Money"
06/23/14 nicebuddy867 Pune, India
First time i visited in Agra and stayed in Sun Hotel with my family. It was good experience with the hotel rooms are very clean and all staff was very helpful to guide us for the sight seeing food was sumptuous and tasty. i have room rent in which i got excellent services i was very much comfortable with the hotel in all i have to say that it was truly value for money.
06/22/14 shailu2705 Gwalior, India
I was on the business tour...Rooms are very clean n large..inspite of this there is nothing to called even ok..Ac n safe is not working..there is no accessories were found like shop shampoo toothbrush n paste...after called so many times staff was provide accessories but staff was unable to repair Ac n safe ...in a bathroom, there is no option for cold water...after telling the hotel staff he was refused to give..he was telling that the cliamate is very hot...i am very surprised to hear this type of excuses from the hotel staff in which the one day night cost is more then 5000/-...overall it was worst experience I have ever had...
06/03/14 ArunAggarwal Yamunanagar, India
This is sufficient hotel in Agra at convenient location. Rooms are not extra ordinary but good. Bathroom can also be taken as acceptable. But there was no breakfast etc given to us despite charging exorbitant money whereas the same can easily be hired through net with food included. Also that, One should ensure greater cleanliness in room because we had found centipede!!
05/10/14 jaspreet144 Ahmedabad, India
I stayed in this hotel with my husband and we both liked the hotel.hotel is good and having nice ambiance good thing of the hotel is food was very tasty but only thin is location in the night it is little dark on the road rest every thing was perfect and excellent.
05/02/14 ArunAggarwal Yamunanagar, India
Nice hotel and food but really feeling overcharged after seeing online rates. I'm told rate of Rs5500 plus taxes but given at Rs3000 incl taxes and extra bed. Repenting why not booked online and would've got 5 star hotel in less than this rate.
04/15/14 LancashireLeon65 Lancashire
I was taken to this hotel by a local `tuk tuk` driver and shown my room. It appeared to be fine at first glance, nice bedroom, bathroom and had A/C and WiFi. As I was unpacking, i noticed long black hairs over the floor as well as a pile of rubbish and cigarette ends in the corner. I sent for a cleaner and this was rectified. I had lunch and dinner in the restaurant which was very acceptable and very friendly and courteous staff. As I was booked for an early start to visit the Taj Mahal (0615) I requested coffee in the morning at 6am. This was refused, after a discussion, was told to ring room service at 6 and I would get coffee. No-one answered the phone. I went down to reception and was told that the kitchen opened at 7. After heated discussion, I was given coffee at 6:20. I arrived back from the Taj and picked up my key and asked for coffee to be served in my room. I am still waiting! The hotel was ok and the staff generally friendly but no-one seems to care about service. At £50 for room only, I expect better service than I received during my short stay.
"Stay at Sun hotel"
03/26/14 Sourav M Kolkata (Calcutta), India
They stay at the hotel was very nice overall. The services are very good. The complementary breakfast was very nice and included many different varieties. I could see the taj right from the bath tub and the balcony of my room. The rooms are very spacious. The location of the hotel is a bit odd and not all the lights were working in the room.
03/22/14 Nilay D Ahmedabad, India
Location of hotel is just 3 to 4 KM from railway station. Hotel was also good. Hotel staff was also co-operative. Food could have been better considering the charges. However had enough options while dinner and breakfast.
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