We had booked 2 rooms. We arrived at 5 PM. They said only 1 was ready, that the other would be ready in 2 hours. We came back at 7 pm. Same situation. We put everything in one room and said we'd be back later. They said when we came back from dinner it will be solved. We came back at 10:10 PM. Same situation. I called for a manager. No manager appeared. […] We discussed something with a person that would later disappear (many times the same behaviour). Nobody seemed willing to find a solution to the situation. After screaming and demanding on my part (my money back or put me in another hotel), they kicked a family out of a room! in our faces! and that was the room that we got at 11 PM !!! Read moreGenuine Expedia guest review
Little bit of Paradise in India - My husband and I booked this for one night and after travelling around India it was the perfect spot. I wished we had booked a longer stay, as it was so peaceful and serene. The rooms are well maintained and clean. The bathroom was so unique with the plant in the middle and the open area above, it felt like you were […] actually outside. The staff were all helpful and friendly. The beach is fantastic and the swimming pool is like an infinity pool.I would highly recommend a stay here to anyone travelling through the area. Read moreGenuine Hotels.com guest review
"Experience at Sun Hotel Agra - 4 star property"
Wrost customer services, one could ever experience. Complimentary Breakfast - a Big Joke Staff Behaviour especially Resturant & Room ServiceGenuine Expedia guest review
"Not Good experience"
Not Good experience with this hotelGenuine Hotels.com guest review
"Dirty, ok location"
It was dirty, Sand and dirt in the room, especially the bath room. The staff asked for money all the time. More like begging. We could see the taj mahal from the balcony, though. The breakfast was horrible; the things you ar adviced not to eat was served. This is not a four star, not even in india.Genuine Hotels.com guest review
I think at India have very little cuality espactation, so far the food was bad cooked and the room was dirty. That much that I had to change from the hotel.Genuine Hotels.com guest review
"Pleasant and confortable stay"
03/10/14 shaily1551 Lucknow, India
My stay In Sun Hotel Agra was very pleasant and comfortable. staff was good and cooperative. Food was awesome.Room was good and lobby LED light in the night was very good. In all i enjoyed my stay in the hotel . I would like to stay in this hotel in my next visit to agra
"Food was awesome but hotel did not much more attractive."
02/25/14 ManishBisht986 Delhi, New York
I first went to see Agra. I want the hotel near by taj mahal.But when we arrived to hear what the hotel looks like from outside to inside.But there were stains on the bed sheet room were good.Which according to him was rent hotel rooms per facility was not in it.But food was awesome.otherwise property was good.
"Worst Hotel (Cannot rate as 3-star)"
02/17/14 prashant_goel Gurgaon, India
I did my booking for the premium room . The room was not have a single window for cross ventilation.The paint applied on the wardrobe and if you to toilet then the smell stays inside the room. I raised this concern to the manager and he said we can downgrade your room to deluxe room. Stayed in deluxe room but paid for premium room. I felt I m cheated and no compensation was made against it. They are not serving much variety in breakfast and charges is around 300 to 400 per person. Better not to opt this hotel. The property is old and not well maintained.
"tidy and all that, but what's with the water?!"
02/04/14 argiein Berkeley, California
my friend and i spent a night at the Sun Hotel. the place was clean, the bed and the linen were spotless (the thing that matters to me the most). we were told by cheerful reception staff that we were lucky to get a 'Taj-facing' room, which was amusing because yes one could see the Taj Mahal from the balcony, with binoculars! but the reception staff was helpful and sweet, and did everything possible to make the stay pleasant. the two things that were annoying for me were: a) the hospitality staff that was persistent in coming to my face to say thank you, SO MANY times, in anticipation of a tip. the two men were like shadows, following their customers with that irritating smile and thank you. that too for a stay that didn't involve any help with suitcases or bags, coz we didn't have any. anyhow, we left them a tip at the front desk, with a complaint, and the reception folks sounded serious about alerting them about how this can tick any tourist off. b) what the hell was in that tap water that made it so saline? my friend and i chewed gum instead of brush our teeth because that water felt like it came directly from the sea! now idea what that was, and even though the bathroom was sparkling clean, this made us avoid that area. other than that, great location, and helpful people.
"A very pleasant experience"
As a student, I planned my trip to Agra to be very economical and cost effective. For the amount of money I had allocated for my stay in Agra, I was not at all expecting the high quality service I received at sun hotel. As an added plus point, it is situated very close to the red fort, one of the main tourist attractions in Agra. The staff is very obliging and helpful, and it would be my pleasure to stay at sun hotel next time I am in Agra...
"Decent hotel but over priced"
01/08/14 Singhamosai Calcutta, West Bengal, India
Our stay in the hotel was very comfortable and the service received was excellent. The staff were very helpful and assisted us in all our requirement. The restaurant is good and the food quality is excellent. Buffet breakfast was average but different everyday, which is good for guests being open to variety. The terrace is very well done for small parties or just to relax with a group in the evening.
11/29/13 Vimias Kozhikode, India
We booked three rooms at this hotel in april 2013.thought its a 4 star property but its actually a 2 star hotel.stayed 2 nights .hotel is located in an isolated aerea we reached agra at 12 00 am found it very difficult to locate this hotel. there was no proper parking aerea for our vehicle.rooms were of average size Breakfast menu was very poor.
11/18/13 anagh Bucarest
Nice. If I had a lot less years, the continuous change of colours would have been fascinating to me. My room was very spicy ... using switches, after a half an hour, I managed to learn the light-effects all around. If I remember correctly, even at the side-bed I was able to change the color. And more, I discovered the secret of how to use the shower, after a couple of burnings and some icy water ... The hotel is well maintained, the staff quite ok (they instantly brought us a huge pillow because we had a very cold time in India) and the room was almost without a spot. One single trouble, the food was a little too poor and hotter than a supernova. The building is very interesting and excellent polished inside, the corridor has a very special optical effect. Nice. Outside is hell on earth … but fortunately, going to the left, after a one minute walk, we found a local tuk-tuk boss, fair enough to offer us a good deal for 3 vehicles. So in the early night, we safely had a walk into the Inferno ... sorry to say, but after that … nothing scares me anymore. Helped by the drivers, we bought a good wine and some beer (do NOT buy unstamped bottles!!!)
"hotel sun agra a wonderful luxary hotel"
09/03/13 bhanumishra noida
I visited in december to agra. we stayed only one night at this hotel. the hotel is clean and well mantained. the staff is wonderful. The only disadvantage or advantage is it is located in isolated army area. Restaurent is impressive but they are not good in preparing a few dishes.
"Great hotel with great service"
07/18/13 Ravi89 Johannesburg, South Africa
Spent just one night here with my family, good, clean hotel. Staff was very friendly and helpful. The rooms are clean and cosy. Airconditioning not too effective, but the ceiling fan helped a bit. The food was good but a bit expensive. The location isn't perfect, but it is close to some of the "must see" areas. Overall, it is a good hotel...
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )