All hotels in Dubai, United Arab Emirates
1 room, 2 adults
You can collect Hotels.com® Rewards nights hereEast Crescent Road, Dubai, 55558, United Arab Emirates, ‏‎800-491-6126
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4.6 / 5Outstanding

Score breakdown (from 344 reviews)

Average rating for:

  • Cleanliness
    4.8
  • Service
    4.5
  • Comfort
    4.8
  • Condition
    4.7
  • Neighborhood
    4.3
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5.0 / 5Outstanding
"Exclusive hotel at the beach"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Beautiful hotel, elegant, with excellent facilities (well equipped fitness room, water sports centre, table tennis, volley ball, basket ball facilities, tennis court, beach equipped with all possible items for leasure. 4 restaurants, free mineral water supply. Wonderful garden, pools, view to Dubai Marina, the Palm and Burj al Arab hotel. Free shuttle bus to Dubai Mall (Burj Khalifa) and Emirates Mall. Excellent staff.
Genuine Expedia guest review
Other trip Feb 15, 2015
A Traveler
US
5.0 / 5Outstanding
"Seafood Restaurant"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This has been the second time I stay in the hotel and I will come back again.
Genuine Expedia guest review
Other trip Jan 28, 2015
travel addict
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The best I ever imagined.every one so friendly and overall excellent I could not asked for anything more .i would like to thank them all if Ito back to Dubai that is the place I will stay again and again thank you
Genuine Expedia guest review
Other trip Jan 21, 2015
A Traveler
US
5.0 / 5Outstanding
"Sweet shop at the lobby"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The waiter refused to serve pieces of Cheesecake that was put on display. According to him.. one must buy the whole cake and can not buy it piece by piece..!
Genuine Expedia guest review
Other trip Jan 17, 2015
travel addict
US
5.0 / 5Outstanding
"You feel like a star a relaxed star"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
relaxed atmosphere simply amazing. elegance luxury. had a great time as always. This my seconed time there and it was as expected. A guy called soliman did a great job making my self and friend welcomed always smiling. Thank you staff for a great time
Genuine Expedia guest review
Other trip Jan 15, 2015
Al toukhi
US
5.0 / 5Outstanding
"Extraordinary experience"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I've been in many luxurious 5 stars in Dubai and outside but this is the best in all aspects: location, cleaniness, staff behavior and hotel and room comfort.
Genuine Expedia guest review
Other trip Dec 23, 2014
Khaled
US
3.0 / 5Good
"Cleanliness is an issue"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Found our room and other areas of the hotel not cleaned. Buffet supper was disappointing considering the high price. Only beef offering was in the spaghetti sauce. Have had considerably better for much less.
Genuine Expedia guest review
Other trip Dec 21, 2014
Danny
US
5.0 / 5Outstanding
"Great hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great experience. Only problem was that nightclub was closed
Genuine Expedia guest review
Other trip Dec 17, 2014
Kevin
US
5.0 / 5Outstanding
"Nice location nice beach"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Beautiful location good staff clean and good for families as well as singles.
Genuine Expedia guest review
Other trip Dec 13, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
enjoyable stay, great setting, very nice rooms.......................................................................................................................................................
Genuine Expedia guest review
Other trip Dec 9, 2014
A Traveler
US
5.0 / 5Outstanding
"Best Palm Resort in Dubai"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel amenities were first class. The Persian Gulf view from the bedroom, opens into the rainfall shower and bath tub. The pools and private Sandy beach on The Persian Gulf and an attentive staff made it a first-class resort for relaxation, fine dining, exquisite spa and recreational facilities. Loved the Twice Per Day Room Service!
Genuine Expedia guest review
Other trip Nov 19, 2014
Saeed
US
5.0 / 5Outstanding
"Great experience"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Staff is friendly and very considerate. Porter house for steak is a must have.
Genuine Expedia guest review
Other trip Oct 31, 2014
A Traveler
US
4.0 / 5Excellent
"close to the beach but a Little far from downtown"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
very good amenities, beautiful beach, and excellent breakfast
Genuine Expedia guest review
Other trip Oct 30, 2014
gerardo
US
4.0 / 5Excellent
"Great place still some things to Improve"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
Weekend at the hotel was good. Great pools and kids area. Food was no up to the hotel level (average). Problems with the wifi at our room!! (unbelievable for this 5 stars hotel) end up going to the "business center". Staff very friendly.
Genuine Expedia guest review
Other trip Oct 7, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Except the junior suite that I was checked in far away from the pictures tells before I requested them to change the room, everything was O.K.
Genuine Expedia guest review
Other trip Sep 14, 2014
Omar
US
5.0 / 5Outstanding
"Extraordinary"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Extraordinary, quite and well furnished hotel They have private beach, nice swimming pool with hot jacuzzi The took cash insurrence upon chick in which was wear, otherwise, everything was perfect
Genuine Expedia guest review
Other trip Sep 11, 2014
MHM
US
5.0 / 5Outstanding
"Great hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great vacation place
Genuine Hotels.com guest review
9 night family trip Aug 14, 2014
Beats
US
5.0 / 5Outstanding
"very nice hotel out of the crowded areas"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Closest to the sea, great food and comfort, safe and efficient.
Genuine Expedia guest review
Other trip Aug 22, 2014
Nicola
US
5.0 / 5Outstanding
"Beautiful Hotel on the beach"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This hotel is excellent from A to Z. Facility is five star. Staff is excellent. Location is great. Rooms are beautiful.
Genuine Expedia guest review
Other trip Aug 10, 2014
Michael
US
3.0 / 5Good
"Hotel with potential to be very nice"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
It was Ramadan, which affected the level of services and food available. Did not even make water to drink available at pool for visitors who may not be muslim (which most guests appeared not to be) despite the extremely hot weather. Hotel also using this slower time for renovations which created inconveniences.
Genuine Expedia guest review
Other trip Jul 18, 2014
Amy
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This place was amazing. The rooms were spectacular. I was upgraded to a one bedroom deluxe which was in the service apartment full amenities & a beautiful bathtub in the middle of the room. Rooms & location with beautifully decorated Wood beach contemporary Designs. Service on the other hand was very slow as I called for bellman & housekeeping a few times after several hours before to arrive. This is slow season as well.
Genuine Hotels.com guest review
1 night trip Jun 19, 2014
Justyne
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Level of service varied a lot and it felt like there was a lot of confusion among the service staff at times (too many people involved, e.g. fixing the safe in the room required involvement from receptionist, mid level manager, technicians, etc.). Apart from the service, the stay was great with a nice beach, pool, gym and other facilities. The room (we stayed in a beach view) was also great.
Genuine Hotels.com guest review
2 night romance trip Apr 16, 2014
A Traveler
US
4.0 / 5Excellent
"Very good value for money"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Excellent room rate for The Palm in Dubai. The resort is very nice and cozy and the staff is great. A nice touch is the free shuttle for the Dubai Mall and Mall of the Emirates. The artificial beach with its construction site-grade sand, however, is not something that you would come again for. But this has to do with the general location on The Palm and not with the resort itself. Lunch possibilities are, oddly, relatively limited, despite the large variety of restaurants available in the resort: you need to choose between burgers and sandwiches at around 70 AED at the beach fast food, or a full open buffet lunch at 175 AED in the main restaurant. There is not much else available in between. The Italian restaurant is quite far away from the main building and therefore not really an option.
Genuine Expedia guest review
Other trip Apr 20, 2014
Emil
US
5.0 / 5Outstanding
"Beautiful hotel located on the Palm Island"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very nice facilities. Great location on the Palm Island off the coast of Dubai. Great staff. Awesome on premises restaurants. Good value.
Genuine Expedia guest review
Response by Sofitel Dubai The Palm Resort & Spa
Dear Guest, Thank you for giving us excellent feedback. I was extremely happy to read that you had a “Magnifique” experience staying with us and you enjoyed all our facilities. We look forward to welcoming you and your family back at Sofitel The Palm, Dubai. Yours sincerely, C. Schnyder
Other trip Apr 3, 2014
A Traveler
US
4.0 / 5Excellent
"Amazing hotel with a gorgeous view!"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The room: We stayed in the beach suite and it was beautiful. You get an amazing view of the beach, as well as the Dubai skyline, looking back from the palm. The room was spacious and very clean. Probably the best looking suite, with the best looking view, we have ever had. The food: We ate the breakfast buffet at Mivana. While there were many items on the buffet, my husband and I were a bit disappointed at how bland it all tasted. Our last stay in Dubai was at The Atlantis, and we had really enjoyed their breakfast buffet at the Saffron restaurant. So this time when we booked the hotel room, we made sure that we paid extra to be able to have the breakfast buffet at Sofitel. Unfortunately, it was quite disappointing. We had steak at the Porterhouse. We also ordered steaks for room service, and felt that it tasted much better than the Porterhouse steak. The service: The staff were courteous and welcoming. The resort is quite large and spread out. We were staying out at the building that houses the beach suites, and were told we could request a baggy to commute back and forth from the main building (where most of the restaurants are). This is where we had problems, because each time we called for a baggy, it never came. After waiting a good 10-15 mins, we would either have to start walking and find a baggy and ask for a ride (if we were lucky), or walk the whole way. So if that is something that's important to you, then we were told to request to stay at the main building. I guess improving communication between the drivers and the operators who get the baggy requests is out of the question. The room was beautiful! However, due to the bland breakfast and baggy issue, I don't know if I'll be back here again. Will have to rethink it for sure.
Genuine Hotels.com guest review
3 night trip Feb 25, 2014
N.H.
US
4.0 / 5Excellent
"nice hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
internet sucks but nice hotel excellent staff, I ordered room service at 3 am the food was amazing ...
Genuine Expedia guest review
Other trip Feb 27, 2014
A Traveler
US
5.0 / 5Outstanding
"Great!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Beautiful place and I'll be back soon!!! Well put together and the scenery is just beautiful !!
Genuine Expedia guest review
Response by Sofitel Dubai The Palm Resort & Spa
Dear Guest, Thank you for giving us excellent feedback. I was extremely happy to read that you had a “Magnifique” experience staying with us and you enjoyed all our facilities. We look forward to welcoming you and your family back at Sofitel The Palm, Dubai. Yours sincerely, C. Schnyder
Other trip Feb 18, 2014
choice
US
5.0 / 5Outstanding
"Amazing Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The Hotel is amazing. The service was great as well.
Genuine Hotels.com guest review
Response by Sofitel Dubai The Palm Resort & Spa
Dear Guest, Thank you for giving us excellent feedback on Tripadvisor. I was extremely happy to read that you had a “Magnifique” experience staying with us and you enjoyed all our facilities. We look forward to welcoming you and your family back at Sofitel The Palm, Dubai. Yours sincerely, C. Schnyder
3 night romance trip Jan 29, 2014
A Traveler
US
5.0 / 5Outstanding
"Wonderful dinings and buffet restrant"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The staffs are very kindness and their service sprits are professional itself. The price of all the menu in the hotel restraint are very surprise to me, cheaper than any other restaurant in the downtown. I stay there five night, i had five meals there
Genuine Expedia guest review
Other trip Feb 2, 2014
paul
US
5.0 / 5Outstanding
"Awesome ."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
My best hotel stay ever
Genuine Expedia guest review
Other trip Dec 22, 2013
A Traveler
US
5.0 / 5Outstanding
"Nice Hotel five starr treatment from the start"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
traveling to and from is a small problem, they have Hotel trans which cost a bit more and the taxi service takes more than thirty minutes to get there otherwise it was a great fun relaxing time...
Genuine Expedia guest review
Other trip Nov 13, 2013
A Traveler
US
5.0 / 5Outstanding
"Good relaxing run away spot"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Good hotel but . But food and drinks are over priced . But you get what you pay for regarding services abd feeling welcomed
Genuine Expedia guest review
Other trip Oct 27, 2013
Al toukhi
US
5.0 / 5Outstanding
"Great Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
I have stayed at several Kempinski hotels, the Shagri-La and the Chedi Muscat and I can say that the room looked amazing and had an awesome view but had a few deficiencies. The wooden doors that expose the bathtub to the room would only open halfway due to some kind of blockage. The carpet under the bed was also blocking the sliding/folding doors from opening properly. The room phones were pretty old. The iPod dock wasn't plugged into the BOSE speakers so I had to pull out the table and reach through all the dust to plug it in. The BOSE overhead bathroom speakers weren't connected to anything. The hotel was a 30 to 50 AED taxi ride from the closest metro stop (internet city) depending on what route the taxi took (Gold class metro day pass is 30AED). The breakfast was crazy expensive. We did enjoy the pool/beach area and the rest of the stay was good. I had an awesome quiet run from the hotel, past the Atlantis hotel and back. Couldn't have asked for a better view for a run. The gym had all up to date equipment.
Genuine Hotels.com guest review
1 night family trip Oct 14, 2013
Eric
US
4.0 / 5Excellent
"New Hotel"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
You can tell its a new hotel, there is not enough staff during food times and they dont really understand what they are doing. Its not the staff's fault its the problem of the managemant. The staff in general are very good. Alot of the services, Shop, Night club and some of ther bars where not open and would have been nice to have been told before we booked the hotel. The rooms where very nice, cleaned everyday OK, sometimes the cleaners forgot to replace some of the toiletries and tea/coffee. Overall good hotel and should only get better.
Genuine Expedia guest review
Other trip Sep 25, 2013
Nick
US
5.0 / 5Outstanding
"Weekend Family Getaway"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Our family decided to stay at the Sofitel for a last minute getaway before starting back to work and school. Upon arrival, we were greeted by the staff and our bags and vehicle were taken care of quickly and with care. The front desk staff was very pleasant and made sure to review the details of our reservation with us to prevent any errors. Once we entered our room, we were pleased to find that the room was spacious and had great décor. We also had a balcony with an excellent view of the resort and beach. During our stay, we had the opportunity to dine at two of the restaurants in the resort and the staff and food were just as impressive. Our ten year old was able to enjoy the pool and beach and loved relaxing in the shaded cabanas. During our three days (two nights) we found that we did not have to leave the resort to enjoy ourselves. Between the cozy rooms, private bath (spa quality), balcony view, pool, and restaurants; we had all of the makings of a relaxing, enjoyable getaway.
Genuine Expedia guest review
Other trip Sep 1, 2013
Alicia
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Amazing Experience."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Where do i start,it was truly a memorable hotel in every sense. Great staff, great swimming pool / beach, lovely facilities. Staff were unbelievably helpful, nothing was too much. However, please beware of their breakfast highly expensive at £30 per day in my opinión that is hideous amount to pay! Be careful of lunches at Hotels as Dubai is now hideously expensive , have a big breakfast then eat minimal for lunch! Also one great tip is hotel offers shuttle services daily to Emirates and Dubai Mall, save on taxi fares!
Genuine Expedia guest review
Other trip Feb 20, 2015
Raju S
GB
5.0 / 5Outstanding
"How the other half live."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This was just a fabulous experience. In sharp contrast to the high rise buildings that dominate the Dubai skyline, the Sofitel Resort and Spa on The Palm was a collection of lower buildings clustered around a beach with a selection of pools, bars and restaurants. We had booked a suite, which was an extra £20 per night but got us breakfast included, an odd pricing structure but absolutely not complaining. Our experience was amazing and we will be booking next year so saving up already as we will probably add another night on to the 3 we had this time. Flying anywhere with Emirates makes the experience all the more special.
Genuine Expedia guest review
Other trip Feb 20, 2015
colin
GB
5.0 / 5Outstanding
"Amazing time!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Fantastic place. Most definitely I'm coming again this year!!!
Genuine Expedia guest review
Other trip Feb 17, 2015
Camill
GB
5.0 / 5Outstanding
"Gorgeous"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Gorgeous hotel. You feel relaxed as soon as you walk in! Great for everyone. Never felt busy or over crowded! Food is great! There are happy hours available at different times in different restaurants, but you do need to remind them! Loved every minute at this hotel!
Genuine Expedia guest review
Other trip Feb 17, 2015
A Traveler
GB
5.0 / 5Outstanding
"Amazing holiday"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Stayed for 5 nights in this beautiful hotel... Staff were all lovely and was looked after the whole trip. Shuttle bus back and forth to the malls, taxis also available at all times. Would recommend and definitely go back
Genuine Expedia guest review
Other trip Feb 12, 2015
Lauren
GB
5.0 / 5Outstanding
"Outstanding service and place to stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
What a great hotel it is! We liked it very much. Service and standards are outstanding! Stuff is extremely helpful, polite, going above and beyond to make your stay as enjoyable as possible. We were also like to get an update and it happeneds to us almost every time when we stay with Sofitel. We were so impressed. Great restaurants, with a bit high prices, but once you try their outstanding food, it all is worth to pay higher bill. And off course hotel itself is beautiful! We liked a lot fact that Sofitel gives a bit of privacy and coziness in comparison to the Atlantis hotel next door (15 min walk). Sofitel is one of our favorite chain.
Genuine Hotels.com guest review
3 night romance trip Jan 27, 2015
A Traveler
CA
5.0 / 5Outstanding
"Stunning beach resort - an oasis of tranquility !"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Beautifully luxurious beach spa and resort provided us with every creature comfort possible including service levels which were totally outstanding. Superb beach facilities meticulously presented. Each sun lounger even had a call button for food and refreshments! The rooms are luxuriously appointed and the apartment suites are out of this world. True class! Ready to return next February without question.
Genuine Expedia guest review
Other trip Feb 9, 2015
David Armstrong
GB
5.0 / 5Outstanding
"Beautiful hotel on the palm"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We could not rate this hotel highly enough. We arrived early and were shown where we could show and change so that we could use the facilities whilst our room was being prepared. The pool and beach are both lovely, all staff very helpful. The rooms are amazing, very clean and everything you could want. I have coeliac disease however all staff were very helpful and could provide sandwiches with gluten free bread around the pool. We used the hotel buffet breakfast twice, and once in the evening. On each occasion the chef came out and showed me the food I could eat, in the morning he got me gluten free bread and made me pancakes, in the evening I had a whole chicken and vegetable dish prepared. Very accommodating. Unfortunately we did not use the other restaurants as we had other reservations. In terms of location and experience I would recommend this hotel to anyone. Whilst it was luxurious you felt comfortable walking around the hotel and facilities, whereas some other hotels in the centre appear a lot more formal. Whilst you do have to consider the additional journey time as you are on the palm, the taxi fares are very reasonable and local taxis are excellent. Overall a brilliant holiday and I cannot wait to go back
Genuine Expedia guest review
Other trip Feb 4, 2015
Lauren H
GB
5.0 / 5Outstanding
"Luxury hotel wonderful staff and great location,"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Amazing hotel, beautiful rooms, well mannered staff could not do enough for you, fantastic restaurants and great views. Only downside quite expensive to eat and drink so went into the city most nights. Would definately go back, best hotel I have stayed in, even better than Las Vegas Bellagio !!!
Genuine Expedia guest review
Other trip Jan 31, 2015
Kelly
GB
5.0 / 5Outstanding
"Oasis in the desert."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Superb resort situated on Dubai's Palm. Amazing location, great restaurants with delicious food, stunning setting. Well recommended for families and couples alike.
Genuine Hotels.com guest review
1 night romance trip Jan 27, 2015
A Traveler
GB
4.0 / 5Excellent
"Beautiful beachside hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Gorgeous hotel with friendly attentive staff. Very expensive to eat at any of the restaurants but the breakfast buffet, although expensive was amazing
Genuine Expedia guest review
Other trip Jan 28, 2015
Juliet
GB
4.0 / 5Excellent
"Oysters were awesome!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We stayed in the hotel for 5 nights in Jan and enjoyed the time here - a perfect place to relax and unwind amidst the hustle and bustle of the city! The breakfast was a bit expensive I felt but the variety and Ingredients used were top-notch... Certainly 5 star calibre! The hotel and kitchen staff who are mostly Indian nationals were amazingly polite, pleasant and made us feel totally welcome. Very humble and honest people. Thank you. We dined in the hotels a la carte seafood restaurant - it was a birthday treat for my wife... Was not disappointed at all. Enjoyed the wine and most importantly the oysters! Great meal. Thanks Sebastian. The bed was comfortable and room was prepped for us twice daily! Thanks for the bedside chocolates and niceties from housekeeping! Enjoyed the stay will come again one day!
Genuine Expedia guest review
Other trip Jan 25, 2015
Vijay
GB
5.0 / 5Outstanding
"Beautiful hotel, good service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
very nice hotel. Service was really good. Good choice of good quality restaurants. I will definitely come back.
Genuine Expedia guest review
Other trip Jan 22, 2015
Estelle
GB
5.0 / 5Outstanding
"Fabulous hotel with private beach"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Absolutely amazing spa, the beach was quiet and simply wonderful. The staff were so polite and helpful a very sleek operation. Restaurants and bars excellent.
Genuine Expedia guest review
Other trip Jan 20, 2015
vintage rose
GB
5.0 / 5Outstanding
"Best of the best."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Without doubt the best 5* hotel I have ever stayed in. outstanding, world class service from start to finish. Beautiful setting, ask for a palm view if you get a choice.
Genuine Expedia guest review
Other trip Jan 18, 2015
carl
GB
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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