"Great hotel in Moncloa, Madrid"
Perfect place to stay in Madrid. Easy public transportation to get anywhere. Nice neighborhood. There is a bar next to the hotel that is a happening place every night. Good food and drinks, very good music most nights.Genuine Hotels.com guest review
"Nice location, just five stop from the centre"
Very clean hotel, although you can sometimes hear next room's noise, the staff was excellent, they even printed out the boarding pass, I would to go backGenuine Expedia guest review
This new-ish hotel is a nice surprise. It is in a neighborhood that I have frequented for 53 years, and it is a boon to the place.Genuine Hotels.com guest review
"End of travel stay."
Two nights stay. Appreciated every aspect of the hotel.The adjacent restaurant and the rooftop terrace are bonuses.Genuine Hotels.com guest review
Really nice hotel, affordable and great service right across from Moncloa metro station which was convenient. It is not in the heart of Madrid but rather in the university area. We chose this hotel for it's proximity to Moncloa bus/train station as we wanted to take a day trip to Segovia and Avila - that in mind it was perfect. The hotel itself is lovely […] with a roof top pool and bar area. It's neat and tidy, great breakfast and friendly staff. Would definitely stay here again. Read moreGenuine Hotels.com guest review
"Nice place to stay in Madrid."
Good experience overall. Nice staff and clean rooms.Genuine Expedia guest review
I had an apartment 21 years just two blocks from this hotel. The hotel is very new, and it is an evident success, to judge by clientele and by the niceties in the rooms (several very smart touches that outrank other hotels). I would be very, very happy to stay here on future occasions in Madrid, and I do stay in this neighborhood at least three weeks […] a year. Read moreGenuine Hotels.com guest review
Nice location and quiet room. Modern clean hotel. Extremely close to metro station. Room a little small, which seems to very common here. The shower was odd - open at one end so it was impossible to keep the bathroom floor completely dry. Did not check out the pool or the exercise room. We did not think the food in the adjacent shop was very good. Instead […] we found a nice place (Aldehuela Café-bar) on the street to the north. Read moreGenuine Hotels.com guest review
"Nice and well located hotel. Looks brand new."
Staff was courteous and very knowledgeable. They gave me maps and directions whenever I needed it. Facilities look modern and new...Not noisy...it has a bar besides the hotel, which has marvelous food and drinks.Genuine Expedia guest review
"Great time in Madrid"
We had a great time in Madrid. The hotel is in a nice place right across from the metro. The staff was terrific and very helpful. Great cafe with hotel and everyone was very kind. Great WIFI. I would recommend. We were only there for one night so we only gave them a 4. We are returning and hope to give them a star rating of 5.Genuine Hotels.com guest review
"perfect for business!"
Great location for business or fun in madrid! There is a really cool and modern food market that has all kinds of options next door. Definitely recommend this newly renovated hotel. Good internet too.Genuine Hotels.com guest review
"Convenient hotel in Madrid."
My only complaint is that the pool was dirty and the roof-top bar was not open. It was an excellent, affordable choice. Location to the metro (literally across the street) made it very convenient. The rooms were clean, the staff friendly and the rates reasonable.Genuine Expedia guest review
"Good for a short stay"
I used the hotel when I attended a two-day meeting. It is well placed opposite a main underground station, so travel to and from the airport was rapid and cheap . The standard single room was compact but well designed and well supplied with power points, but with little room for sitting and minimal space for storage of clothes or bags, which could have […] been irritating for a longer stay. Staff were very helpful, and the buffet breakfast substantial and unhurried. Read moreGenuine Expedia guest review
"The worst experience"
Let us start with the receptionist, who will lisent to your request and will not do anything, or totally different things. Example the room had a fowl, sewer smell, and the receptionist sent us a handyman to repair the door!!!!!!!! The receptionist never asked if the problm was resolved. Second of all one morning I receved a wakeup call at 7 am, and […] I wasn't the one requesting the call. Imagin the people waiting for there wakeup call??? That is not enough I receded a second call just in case I did not wake up. Let's not talk about the "pool"!!!!! If you call that a pool, I am the queen. The big bathtub, nothing else. The "pool" has a lifeguard, and she is so busy being on the phone the hole time and talking loud, while occupying one of the "pool" chair's. There are just 2 chair's, so good luck, you have to lye on the floor, the lifeguard will not give up her chair. The cleanliness, the comfort of the mattress were the best. For the money I payed definitely I do not rate this hotel being a 4 stars hotel. Read moreGenuine Expedia guest review
"small rooms but very functional"
I stayed one night in the summer for work. The roof terrace was great. Breakfast buffet was OK. The room was very small and could hear the neighbours very loud, although in the end it was not that bad (either they decided to be silent or it had been just a matter of them being in the wrong part of their room at the wrong time). Hotel is in front of […] a tube station and many bus stops near as well. Read moreGenuine Hotels.com guest review
"Nice hotel close to Metro for access to centre."
Hotel was modern and very comfortable. The staff were very pleasant and helpful. Rooftop pool was a little small and the furniture at the poolside could be a bit cleaner. Drinks prices at the rooftop bar at night were extortionate ie 13 Euros for a vodka and coke !! If the prices were a little more reasonable then more people would go to enjoy the nice […] views over the city. Read moreGenuine Expedia guest review
"Family visit to Madrid"
Great location. Right opposite the Metro. Short travel into centre of City. Good places for breakfast for children really close to the hotel. Fantastic ice cream parlour almost next door. Good bars and tapas within 5 mins walk. Restaurants also nearby are good. McDonalds for children's breakfast 2 mins walk away. A very ideal base for a sightseeing […] and cultural visit to Madrid. Liked the concept of a food market on the ground floor of the hotel. Staff were very helpful. The pool is a good addition during a hot day but don't expect to swim lengths. Best and quietest aircon in the room I have ever experienced. Both of us have problem backs so having a really good bed meant that we slept well. Read moreGenuine Expedia guest review
"right outside the metro and great eateries nearby"
moncloa is the last stop on the yellow line but it lies just 20 metres from the metro exit (u need to turn to the side where there is 1 escalator when u alight from the train, not the side where u can see 2 exactors, if not u need to make 1 big round to the hotel). check in is very very slow due to the amount of info the staff wants to collect. i would […] say staff are inefficient at checking in. if you need to enquire about anything, u have to wait n wait n wait... wifi signal is generally good. staff are also helpful and polite. room was clean and very spacious. should u decide to walk to the main shopping district, it should take u around 20 mins. there's a el corte ingles just 5 mins from the hotel. massart (pizza eatery) serves great pizzas and don't miss their lunch deal! i would definitely stay here again! Read moreGenuine Hotels.com guest review
"Everything was just perfect."
Great location opposite the Metro. Comfortable room and great Breakfast. Nice Staff.Genuine Expedia guest review
We stayed in this hotel for a short weekend break. In advance we requested a twin room, when we arrived we were informed that they only had a queen room available but they would move us the next day to a twin room. It was annoying but at 1.30am we just wanted to get to bed. The first room we were put in had a couple of issues - it was a wet room rather […] than shower/bath, so we managed to flood the bedroom. Also the door to the bathroom was a sliding door and once it was closed we couldn't open from the inside - had to let each other out. We didn't say anything as we knew we were moving the next day. The next morning we packed things back up to be moved to the other room and went down to leave the key, whilst at reception we asked about the roof terrace and when it was open. We were then told that its only open in the summer season for legal reasons - this was news to us, especially as the whole reason we booked this particular hotel was they had a roof terrace and we were really looking forward to having somewhere to sit and relax in the sun. Nowhere on the website did it specify it would be closed. After a brief conversation with the receptionist she agreed to move us to a room with a balcony so we could have some outside space. This room was great - had great sun on the balcony in the afternoon and was very spacious. I would definitely stay again and would recommend booking the bigger room as its definitely worth the extra money to have the outdoor space Read moreGenuine Expedia guest review
"Handy to Metro system and therefore to Madrid"
The hotel is situated in a pleasant suburb of Madrid. We always felt safe but kept to well lit roads at night. We were not about the streets after 10pm. It would have been helpful if a clear explanation of exiting the Metro was included. As this was NOT in the Expedia booking sheet I will explain how to get to the correct exit which is opposite the […] hotel entrance. After alighting from the train, continue in the clockwise direction of the train that came from Nuevos Ministeros. You will exit the station after following the Salida which states: C Arcipreste de Hito C Melendez Valdes 1 Terminal Autobuses - exit. Hope this helps Read moreGenuine Expedia guest review
"Nice hotel with Metro station nearby"
Good experience and liked Madrid hotel ideally situated 4 Metro stops to city centre and shops cafés bars etc nearbyGenuine Expedia guest review
It was very noisy it nights. The weather was nice it would of been useful for the rooftop terrace to be opened- we did askGenuine Hotels.com guest review
"A short stay close to family location in Madrid."
New hotel, recommended for its excellent restaurant, which unfortunately when we were there was shut. The room cleanliness and the staff were excellent. Our room overlooked the back of the hotel, facing flats, so no nice view. Also at night, local youngsters congregated at the back and there was noise, shouting and kicking a bin we think that went on […] till 2.30 or 3am We should have complained the first night, but were prepared to think it was a one off, not so. We were on level 3, and the glass seemed double glazed, but the noise kept us awake. We complained after the second night but there was no alternative room that they could offer us. Read moreGenuine Expedia guest review
"good price but can be noisy"
very thin walls between the bedrooms and corridor. almost no amenities, poor fitness. friendly staff and good price. the area is quiet and the location is okGenuine Hotels.com guest review
"Very welcoming staff"
Rooms are tidy and well kept. Staff is extremly helpfull. The only problem we had is that bed was 2 single not 1 king/queen size! Requested for the bed to be changes but nothing happened! Location is just opposite of the metro! Would recommendGenuine Hotels.com guest review
Good location - next to the metro. Great rooftop terrace with pool.Only negative - no coffee making facilities in the room.Genuine Hotels.com guest review
clean and comfortable, good location opposite metro. Good shoppingGenuine Hotels.com guest review
"Good public transport links"
Nice modern hotel, comfortable bed, clean room and decor. Breakfast very good. Staff at reception not the sharpest, but polite and pleasant. Easy to use metro, or bus, into the city centre. The bus and metro stations are in front of the hotel. Swimming pool, far too cold, and virtually a postage stamp in size, nice roof top area for a drink in the evening. Would […] recommend this hotel. Read moreGenuine Expedia guest review
"fantastic hotel for fantastic madrid holiday."
only been open for 3 months and superb location with the metro opposite to go anywhere.... beautiful clean hotel with adjoining restaurant and bar.Staff excellent especially HOON who is really helpful in every way......id definitely go there again.....Genuine Expedia guest review
"Great for the single traveller too."
The hotel had opened the day before I arrived, so everything was not yet put in place, i.e. room service and restaurant. The breakfast buffet was very good and the food varied and fresh. All the staff were helpful and friendly and made one feel welcome. The exercise room was very useful for me as I do Pilates every day. The view from the Roof Terrace […] is spectacular. The location of the hotel is ideal--across the road from the Metro. It is only about 18 stops from the airport-with one change of trains. The journey end to end was only 40 minutes. Having the Wi-Fi connection in the room was invaluable for me. I shall definitely use this hotel when I'm next in Madrid. Hopefully, the restaurant will ten be up and running full time with room service available. Read moreGenuine Expedia guest review
Bon accueil, chambre pour 3 un peu juste mais propre, très bonne literie même pour le lit supplémentaire, buffet très varié (sucré-salé) pour le petit déjeuner, hôtel situé en face du métro Moncloa et à proximité de la gare routière. La rue est un peu bruyante le samedi soir car c'est un quartier fréquenté par les étudiants. C'est un emplacement idéal […] pour visiter Madrid. Read moreGenuine Hotels.com guest review
O Hotel nos colocou no quarto 501, que tinha um cheiro insuportavel de esgoto. Somente no dia seguinte, depois de muita discussão, conseguimos trocar. O desajuño é ruim. É melhor pagar um bom café no bar ao lado (é o que fizemos, minha mulher e eu). Não tem agua para vender. Só no frigobar e é very expensive. Enfim: não vale a pena.Genuine Hotels.com guest review
"no hacen peticiones especiales para parejas"
Bueno el hotel, pero hice una petición especial por mail, dijeron que la harían sin cargo alguno y no hicieron nada. Pregunté y me dieron 2 trufas de 1x1cm...Genuine Hotels.com guest review
Maravilloso! la situación estupenda, y el precio para tres días, muy bien!Genuine Hotels.com guest review
"HOTEL DE LAS MISMAS CARACTERISTICAS"
Después de tener número de confirmación con el Hotel Moncloa, me dicen una vez que llego a la recepción que me tienen que desviar a otro hotel de las mismas características que ese, ya que están completos y no me pueden hospedar allí. Me mandan al Hotel El Coloso y esa es mi puntuación para un hotel de las mimas características.Genuine Hotels.com guest review
"Excelente relacion calidad/precio"
La habitacion era pequeña pero muy funcional y una limpieza absoluta. La relacion calidad/precio excelente. El personal muy profesional y amable. Altamente recomendable.Genuine Hotels.com guest review
"Céntrico y nuevo. Relación calidad/precio=caro"
Buen hotel, bastante nuevo. El desayuno bufett bastante limitado, aunque lo que había era bueno, en consonancia con los recortes de la crisis.Genuine Hotels.com guest review
Exe Moncloa is good quality for your money. At the metro station, good connections, walking distance from centre if you like walking. I had to change my room because of the noise next door. Walls felt like paper. Also there was a lot of noise coming from outside. "Gym" means a stepper, a bike, a treadmill and some handlifts. Breakfast was good. Rooms […] are clean but walls need some paint. I had a dirty towel in first room, not nice. Read moreGenuine Hotels.com guest review
"Bien en general"
El hotel está muy bien en general. La única pega es que la habitación que nos dieron daba a la parte de atrás y había bastante ruido de bares.Genuine Hotels.com guest review
"Vært mye på reisetur, aldri opplevd noe verre!"
Personalet var veldig uprofesjonelt, den ble nesten "sure" når jeg prøvde å spørre om hvor shopping senteret ligger, osv! Jeg hadde betalt for dobbelseng - men hadde 2 enkelte senger som var for seg selv. Så måtte sover på en seng når jeg hadde betalt for king size seng. Jeg ville ta det opp med personelet, men han ene som jobber på dag (en liten mørk […] gutt) var skikkelig ubehagelig og svarte med en måte som om det var han som har betalt meg for å bo der! Skal absloutt aldri på det hotellet igjen. Anbefaler dere som vurderer dette hotellet om å ikke gjøre det. Read moreGenuine Expedia guest review
se los recomiendo a todos esta cerca del centro y el metro esta justo delante de la puerta del hotelGenuine Hotels.com guest review
Buon hotel in tutto la sua posizione e comoda per l entrata alla metro che si trova davantiGenuine Expedia guest review
great place. metro station just in frontGenuine Hotels.com guest review
"Precioso hotel céntrico"
Muy agradableGenuine Hotels.com guest review
"위치는 지하철역 바로앞이라 아주 좋은편이고 시설역시 4성급으로 지은지 얼마안되 깨끗합니다~"
객실시설은 안락하나~~차도라 조금 시끄럽습니다~ 프리와이파이가 되긴하나 3g보다 느림Genuine Hotels.com guest review
"Muy buen hotel nuevo"
Excelente hotel, nuevo, en una zona buenísima para llegar desde la estación de Atocha (parada de metro en la puerta). No está en el centro, pero el barrio de Moncloa es un barrio muy agradable para comenzar los paseos del día o simplemente se puede coger el metro y bajar en Sol. A mi me gustó mucho y la verdad, calidad/precio vale la pena. Las chicas […] de recepción fueron además encantadoras. Read moreGenuine Hotels.com guest review
"Bra hotell nära metrostation"
Bra läge. Promenadavstånd till centrum, annars t-banestation mitt emot hotellet. Mycket rent. Trevlig service. Bra frukost. Några mataffärer och restauranger alldeles intill. Inte lyhört.Genuine Expedia guest review
"주변 환경은 비교적 좋은데 좀 답답한 느낌의 호텔임"
오픈한지 일년 정도 되었다는데, 위치는 비교적 시내와 근접해 있고 바로 길 건너에 지하철도 있어 편리성도 있습니다. 하지만 좁은 공간에 지나치게 많은 객실을 배치해 놓아서 답답한 감이 있고, 무엇보다 옆방에서 코고는 소리가 들릴 정도로 방음이 부실합니다. 장기 투숙은 추천하지 않고, 사업이나 업무상 하루 이틀 묵으실 분들에게는 그런대로 무난하다고 생각합니다. 호텔 로비와 연결된 바가 있어 아침식사를 비교적 저렴하게 해결할 수 있다는 것도 괜찮습니다.Genuine Hotels.com guest review
"Tres mauvaise insonnorisation entre les chambres"
L'impression de partager sa chambre avec la personne de la chambre d'a cote... Tres desagreable... j'ai du aller demander a mon voisin de cesser toute activite/ conversation car j'entendais absolument tout et ne pouvais pas dormir! La reception n'a pas ete capable de regler mon probleme, a part me proposer de changer de chambre a 23h alor que j'etais […] couchee... Une honte de louer des chambres avec un tel manque de confort. c'est du vol. Dommage l'hotel est tres beau. Read moreGenuine Hotels.com guest review
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