"No Front Desk & No One On Site"
These accommodations are just what they claim to be -- apartments. First the negative. If you don't have the code to enter the building -- and we didn't -- you will have to wait for someone either entering or exiting the building to let you in. Once inside, you will have to use an ATM-like machine to get your keys. Even though the room was prepaid, […] you will need to pay the tax on the room using a credit card which you better know your ATM code to use. If you need assistance, you will need to use the phone located next to the machine where you will reach the incredibly rude apartment manager. The wireless internet connection is spotty at best. The instructions for the almost useless washer/dryer (you can only do a very small load of laundry at a time) are very tough to understand. As for the upside, you can cook and eat in the apartment and there are separate bedrooms. The metro lines are not all that far, and the neighborhood is quaint and relatively safe. The room was clean and comfortable. In spite of everything, I would actually consider staying here again as long as the price was right. Read moreGenuine Hotels.com guest review
Lovely apartment with everything you need. Plenty of space, good value for money and excellent location. Very disappointed with door entry system and no staff on site. Booking in is carried out with a computer screen inside the building in the lobby. Very difficult to gain access to lobby to book in. We were lucky as two helpful Australians staying […] there came to our assistance Read moreGenuine Expedia guest review
"Stay in a hotel instead"
3 night stay nearly 400 euros and they don't clean the room, the shower was cold the first night, the bed is too hard and two of the tiniest singles pushed together and no where to leave your luggage on the last day if you miss out on one of the lockers. It's not centrally located to anything. no one actually on site so you have to keep making phone […] calls if you need something (they don't provide a phone, that's on you). For the price and facilities, you are better off in a hotel, unless you are desperate to cook for yourself. Read moreGenuine Expedia guest review
Response by MH Apartments Urban Dear client, Thank you for having booked in MH Apartments. We are sorry if you don't feel as good as you thought in our apartments, but as our advertising we are MH Apartments and we do not have services like hotel. But we must say that our apartments are brand new and totally equipped with superior qualities (we did not have ever any complaint about the beds) and located 5 minutes to Plaza Espanya, which is quite central and totally connected with the main central location. If you have any problem during your stay we inform all the clients there is a telephone next to the check in machine in the hall to contact directly to our office 24h. As well, we have 4 lockers to leave the luggage in the hall for early check ins or late check outs. Best regards, MH Apartments Staff
"not the beat choice...but Carlos tried"
The apartment was diffucult to get into . The automatic checkin was not very seamless but eventually Carlos got us in . The apartment was freezing cold and we could not turn up the thermostat to any satisfaction. The unit was sufficiently large and quite comfortable,but we had too many issues to say i could recommend this apartment or that i would stay […] here again. Read moreGenuine Expedia guest review
Response by MH Apartments Urban Dear client, Thank you for having booked in MH Apartments. We apologize if you don't have a nice start of your trip using our automatic check in machine, probably it was a punctual problem that my colleague Carlos solved quickly. About your problems with the heating, we leave in all the apartments all the instructions for all the supplies, and if you have any problem with any of them you have a telephone 24h for any issue in your apartment. Please note that the apartments are opened from March this year and we did not have any problem with heatings/ air conditionings yet. We hope you can come back to Barcelona and stay in our apartments again to have another opinions about us. Best regarda
"Una excelente opción para viajar en familia"
Estuvimos una semana en el hotel, ben ubicado, bien comunicado, con todos los servicios cerca, atracciones para los niños, sitios para comer.. excelente ayuda para que la visita a barcelona fuera innolvidable.Genuine Expedia guest review
"Bra lägenhet med bra läge"
Lägenheten var väldigt rymlig med separat sovrum och bra kök. Stort plus för diskmaskin och tvättmaskin. Läget är mycket bra för besökare som ska till Fira-mässan. Rekommenderas!Genuine Hotels.com guest review
Отель очень удачно расположен и оснащен всем необходимым. Однако, если вы не владеете английским языком, заселение окажется серьезной проблемой. Ресепшн отсутствует, чтобы зайти внутрь необходима консультация администратора по телефону (он указан на табличке снаружи), администратор сообщает код от входной двери и то, что ключ выдается автоматом в холле. […] В автомате также все инструкции на английском языке. Из неудобств, пожалуй, мало шкафов и то, что в туалет можно попасть только из спальни, это неудобно, когда путешествуешь с маленьким ребенком (как мы). И еще, рядом находится шумная улица, движение по которой начинается рано утром, так что соням поспать не удастся. Read moreGenuine Hotels.com guest review
"Tutto ok, ma........."
Tutto ok perfetto completo di lavatrice, cuccina ecc, un consiglio portatevi le lenzuola da casa: quelle che ho trovato erano un po sporche. Comunque consigliatoGenuine Expedia guest review
Il check in è stato un problema non riuscivamo a contattare "la persona" per la conferma. Dopo aver aspettato parecchie ore spese anche davanti la macchina malefica del check in siamo.riuscite ad entrare. L'appartamento era dotato di tutto. Ottima zona. Collegata con i mezzi. Ci tornerei volentieri.Genuine Expedia guest review
"Très bonne situation, très moderne"
Les plus: A 2 pas de la place d'Espagne, proche métro et bus, centre commerciale des arènes et des musées.Appartement moderne, très bien équipé, propre et confortable. Les moins: enregistrement sur un automate , personne pour expliquer sur place ou tenir compte des demandes formulées lors de la réservation.Genuine Hotels.com guest review
"Moderno e funcional, mas há um detalhe importante"
Apartamento bastante funcional, com os itens necessários para uma permanência longa. Ar condicionado, WiFi, TV, geladeira, fogão, microondas etc. Local bem servido de restaurantes, shopping (Arena), transporte (Pl. de España) e mercados. Tivemos apenas um problema quando chegamos pois é necessário telefonar para o zelador para saber o código da entrada […] do prédio, portanto é preciso ter acesso a um telefone (o telefone público mais próximo ao prédio não estava funcionando com moedas). Além disso não há recepção, todo o procedimento de check-in é feito em uma máquina que lhe entrega o cartão do apartamento após o pagamento das taxas de turismo da Catalunha. Read moreGenuine Expedia guest review
"muy caro para no ser hotel"
la estancia es muy adecuada, limpia bien espaciosa pero no es un hotel no tiene servicios diarios de hotel y cobran como si lo fuese. perfectamente equipado para ser un apartamento no un apartahotelGenuine Hotels.com guest review
Mycket bra! Enda man kan vara lite tveksam mot är att det inte fanns någon reception vilket medförde vissa svårigheter vid incheckning. Annars en lägenhet i toppklass!Genuine Hotels.com guest review
"Idéal pour personne seule ou couple"
Tout est pratique. L'enregistrement sur machine. Le quartier calme. La garde des bagages.Genuine Expedia guest review
"Fin fastighet med bra läge"
Hotellet ligger bra till med gångavstånd till det mesta (15 min till Ramblan), trots att det inte ligger i det mest "turistiska" området. Det kändes som vi bodde tillsammans med bofasta i Barcelona. Kan rekommdera restaurangen La Clara på Gran Via de les Corts Catalanes. Ligger bara två kvarter norrut. Nybyggt och fräsch lägenhetGenuine Hotels.com guest review
Ein helles sehr schönes Appartment, sehr sauber, in der Küche alles ausreichend vorhanden, modern.- einfach toll.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Pleasant Stay, Handy Location"
01/27/14 tjb64 Cork
Location good, nice neighbourhood, mainly locals, 10 min walk to Espania Metro Station, safe area.Bus to Airport 10 minute walk Apartment very modern, all appliances worked, shower good,no need for A/C as weather was not warm, Free Wi-Fi also. Suitable for Familys as Apartments have acess to Lift, Took a while to get the hang of Self Check In but got there in the end ! Would stay here again.
"Pathetic Experience - Poor Maintenance and House-keeping"
10/09/13 Vijay Kumar M Noida, India
We (six adults and three children) had rented two Apartments No 51 & 52 in MH Apartments Urban from 11th to the 15th of June. This reservation was made through hotels.com booking reference number 338264134 (63) & 338265089 (63). Even though we have paid premium price for these apartments the quality of Apartments and our experience have been really bad. Some of the issues 1. As soon as we entered the Apartments we noticed that the air-conditioning was not working in both the apartments. It took half a day to fix the air-conditioning. 2. However despite repairs the air-conditioning kept tripping every 15 minutes during the night as a result we were not able to sleep as it was quite hot. We made a complaint in the morning. 3. The bathroom door in Apartment No 52 would not lock properly resulting in no privacy. The maintenance staff was not able to fix it 4. No sheets were provided in any of the rooms for the sofa cum bed. 5. The cupboard door in Apartment 51 was lying on the floor separated from the cupboard and was fixed only after a day. When we called up the maintenance team, they said they were aware of the same. So I guess it was a known problem and had not been fixed. Reflects attitude. 6. Though the air-conditioners were repaired however the air-conditioning failed to work in one of the Apartments as a result all nine of us had to sleep in one Apartment.
"Handy location - good facilities"
08/16/13 lpalmer53 Brisbane, Australia
Had a great stay for 8 nights. A little difficult with self check in, and we had difficulty with locking our door, but apart from that the apartment was clean and everything worked well. Great inclusions with coffee machine, microwave, oven, cooktop, dishwasher and plenty of cooking utensils. Bathroom a little small but included washing machine/dryer. Shower tiny but great water pressure. Very close to Plasa Espania with shopping and metro. Great view from top of Arenas de Barcelona. Walking distance to Montjuic via escalator system which worked really well. A bit of a hike but great in the evenings when Magic Fountains were playing. All in all would highly recommend MH Urban.
"Nice place but no good service"
07/18/13 Zeev D Tel Aviv
After self complicated check in process that needed remote assistance we checked in at 2 PM but the room was not ready in cleaning process. The guy asked us to wait one hour but as we were with the bags with no lobby to stay we disputed on the phone and they manage to replace the room so we check in late at 2:30 PM. The rooms are nice and fitted our needs of 4 persons. There is a noise coming from the street of bus station that starting operating at 5:45 AM. The location is good closed to Espania plaza and Metro and buses. There are several supermarkets across the street. The international cable channel box didn’t work and they fixed it only after 3 days but we were disappointed to find that the vriaty was low with no HD.
"Nice place for short and long stay"
My family and I stayed there for 4 nights, and all of us are really satisfy for booking this place. The first point is about good location, it's near plasa Espania, you can walk for apartment to square less than 5 min so you can access to public transportation such as metro and bus and the main station for cheapest bus to airport(bus46). The second and important point is about equipment of rooms, in all room you can access to microwave, wash machine, and all things that need in one house, so if you dicide to staying in barcelona more than 3 days I really recommended this hotel apartments.
"Pathetic maintenance and service levels"
We checked into two apartments after booking through hotels.com AC was not working in any of the apartments. Somebody came to fix it who took an hour but at night it started tripping again and none of us could sleep all night The bathroom couldn't lock even though the maintenance person tried repairing it twice Cupboards didn't work List is very long so just one advice, stay away
"Modern and Functional Apartments"
06/12/13 Bellapod77 Reading, United Kingdom
Spent two nights at the apartment on the 7th floor. As soon as myself and my son arrived we felt at home. Checking in was easier with the automated system. No problems with the keycard either. WIFI worked fine (which my teenage son loved) and all the equipment worked. It was clean with views of the children's playground on one side and the other street on the other side. Beds were comfortable and the Nespresso machine was lovely! Shower was hot and air conditioning was cool. There were plenty of places to eat and shop. Plus the metro was really close by as was the Magic Fountain. As a woman walking with a teenage child at 12.30am after a concert at the Olympic Stadium, I felt safe walking back to this apartment which was definitely a plus. I will return to these apartments as they did exactly what they advertised.
"Clean, modern appartments"
06/07/13 gmarLiverpool liverpool
Stayed here with husband and 2 teenage sons. Very clean and tidy, very modern appartments. Check-in a bit tricky as it is all computerised and no actually person to speak to or ask about tourist attractions or transport. Map of Barcelona in appartments helpful. Located on outskirts of Barcelona amongst locals. Supermarket opposite and bars and restaurants nearby. Metro station 5 minute walk away, cheap and easy to use. trains every 2 minutes. Quite location but easily accessible to tourist attractions by train or foot.
"Brand New Apartments"
05/04/13 John P Jerusalem, Yerushalayim, Israel
My wife and I and adult son spent a week from April 11 to April 18 2013 at these apartments. They were opened for business only a month before and thus we felt we were the first occupiers of the apartment, so new it was. The apartments are 5 minutes walk from the place d'Espanya and are surrounded by local cafes patiserries restaurants and mini supermarkets. Actually by going here you get a good place (place d'Espanya) to start off your touring, avoid being in a roudy tourist area and get to mingle with the locals. Back to the apartment , very well furnished with all you want, modern set up, great beds and new linen, bathroom, kitchen , hd tv, wi fi. Only dont expect a lobby with a staffed reception, as its all super modern with a computer that you have to interact with on arrival and a very friendly guy on the phone who obviously sits in a central office miles away for all the MH aparments scattered around Barcelona. So the only person we saw there was a maintenance guy who magically turned up to solve a teething problem when we just arrived. So all in all great and recommended truly to those who can manage computerised checkins and are looking to holiday in Barcelona with a serviced apartment as opposed to full scale hotel. John Ponger ,Israel and Australia
"It was a great experience"
04/29/13 Olisya Petrozavodsk, Russia
We spent a week in Aprile 2013 in Barcelona staying in MH Apartments Urban. We were pleasently surprised with it. The apartment was clean and well-equipped. The furniture was modern nad well designed. The staff was professional and outgoing. Moreover, the position of the apartment is very convenient. It is in a 5-minute walk from the underground station Plaza Espanya. So, it is almost in the historic centre of the city. Besides, the building area is full of shops and is is possible to find all the necessary products there. We are grateful for being treated so well and hope to come here soon again.
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