"Convenient location for a business visit"
Stayed at this property for two nights while on a quick business trip. Realised when I arrived that I had already tried their restaurant (Saffron Spice) earlier. Overall, it is a good place if you want to stay close to the Mumbai International Airport and have work in Andheri MIDC / SEEPZ (there are many choices in the area). Only downside(s) I could […] find was that the restaurants aren't connected to the hotel from inside - you need to walk out through the lobby and through the driveway. Also, the view from the room window I had wasn't great, but that isn't really the hotel's fault! Room was clean and reasonably spacious by Mumbai standards. Read moreGenuine Hotels.com guest review
a must stay. very good staff. great rooms. please get a swimming pool though.Genuine Expedia guest review
"Not worth the money. Stay away."
Room was poor and electrical fiitings needed repair after check in. My relative had to fight with the hotel staff to make them send the shuttle for airport pick up which was supposed to be complimentary.Genuine Expedia guest review
"Good To Stay"
I last visited the hotel in December 2013. Freeze was not working and complaint was unattended. this time (May 2014) unfortunately i got the same room and still the freeze is not working. i wonder if no one has complained so far or the hotel didnt bother to repair it.Genuine Hotels.com guest review
"Fantastic hotel! Close to airport!"
I stayed at Aura Grande for a few days in Mumbai with my mum, transfers were included for pickup n drop off to the airport which is only 10mins drive away, they arrived on time to collect us and staff were absolutely courteous when we reached the hotel. Rooms are very clean and breakfast was delicious! Would definitely recommend this hotel for short […] stays, business trips and leisure for those seeking good food, nice staff, clean modern rooms n nearby to the airport! Thank you to the staff for making our trip comfortable :) will definitely visit again! Xxx Meha, from London Read moreGenuine Expedia guest review
"Extremely poor coordination"
I requested the front desk to arrange a cake and candle in my room before we come back from outing... i wanted to surprise my wife.. the hotel staff also called me back to confirm the same and informed me about the price.but when i returned back i was really surprised to find my room in mess, they didnt at all arrange for cake / candle, instead they […] didnt even cleared the waste dishes and bowl which we left in the room. they spoilt the entire surprise. though the next day hotel manager sent apology but it was meaning less. 2nd day, the flush was not working. house keeping guys took at least 20 min to get it fixed. after that we got ready and went for breakfast. obviously we were late just coz of their faulty flush and delay in fixing up.. in addition, the restaurant manager warned us that "its too late for breakfast, for today its ok but next day do take care to arrive on time." instead of greeting us the mornig, the behaviour made us feel, we are in some boarding school. hotel, room and ambience is quiet good. but the staff needs to get properly trained. at the time of departure, the bell boy couldnt balance the luggage trolley and all my piece of luggage fall down on the floor and damaged one article in hand bag. he didnt even had the courtesy to apologise, instead, he stood up there expecting tip from us. Read moreGenuine Expedia guest review
"100% Value for Money for Business Traveller"
The hotel was pleasant surprise. 100% value for money for Business Traveller. Very Courteous staff serving with personal touch. Everything was impeccable from Air Port Pick Up till Airport Drop. Food is very Good in the restaurent. In the Down side, locating is difficult though situated on main road. Better to ask Hotel for Air Port Pick Up which of […] course comes complimentary. Strongly recommend Business Traveller having Work in Andheri East/MIDC & adjoining area. Read moreGenuine Expedia guest review
Hotel should provide the amenities that are promised like Wifi InternetGenuine Hotels.com guest review
"Good,but slightly overpriced"
12/16/14 Anil N Gurgaon, India
Tried out Aura Grand this time on my colleagues recommendation and it turned out to be a good experience.Stayed here for one night. Location of the hotel is very good - bang within MIDC, and quite close to the Airport which saves you time, One thing I liked about this hotel is its big nice reception , which is usually missing is similar Mumbai hotels. There are plush sofas / chairs for guests at reception which creates a good first impression about the hotel. There are plenty of restaurants and bars in the vicinity and we tried the Red Box across the road ( have reviewed it separately) Buffet breakfast at Saffron Spice restaurant was good. Courtesies by staff and reception was nice and expected from this level of business. Rooms are good , neat , nice and spacious and are well maintained. Slightly overpriced (INR 4500 including taxes) for these levels. A 20% discount on this and would make a great property!
"Good stay,BF.Travel, maintenance needs improvement"
12/12/14 Sikazim Bengaluru (Bangalore), India
Positive: clean rooms with decent food - wide spread for buffet breakfast Bad: 1. Room Key(card) was lost by the staff and they were not able to explain the reasons for the same. 2.Car services needs improvement the rates were higher.
11/27/14 ARKSait Chennai (Madras), India
Good property with a peaceful atmosphere, the place and the ambience are quiet and cosy. The property is relatively new, and the tariff is affordable. The staff are courteous and helpful and the food is good. Overall a place which makes you come back, have stayed twice already.
"Great Little Hotel"
11/18/14 Shruti B
The rooms and bathrooms are very clean. The hotel staff was very helpful and food quality was also good. We ordered the Grilled chicken and the chicken charmoulah both of which were very well cooked. However, the breakfast was so-so.
"The best stay in Mumbai"
11/15/14 sameer s
Last month I stayed in this hotel for a night. I should say, it was my best stay and most friendly staff I ever experienced so far in any hotel in India..... The hotel staff and their courteous and welcoming attitude is the best asset of this hotel The facilities are excellent and in par with their four star status I highly recommend this hotel...cheers to all the staffs there
11/14/14 Pradeepan6 Singapore
Aura Grand is the usual hotel of stay when i visit Mumbai. This is the approved hotel by my office. Very good location in Andheri and also very good food. Would recommend a stay here for any business traveller.
"Comfortable stay for business traveller"
11/11/14 Harvinder B Faridabad, India
I have stayed here a few times. Good clean rooms, reasonable size, nice comfortable mattresses, warm and courteous staff, average buffets for both breakfast and dinner. Good room service. If you are looking for a quite place closer to MIDC, Airport area without wanting to spend too much then this is a comfortable place to stay.
"Nice structure, warm staff...managers are disappointing"
11/08/14 potox New Delhi, India
I stayed here multiple time as my company has a tie up with the hotel. Good: clean rooms, reasonable size, not too noisy (unlike some hotels in Bombay), warm staff, nice buffet for both breakfast and dinner (starters and deserts are quite nice), terrace bar with both indoor and outdoor seating is very relaxing with friendly (not at all pushy) staff, with parties on Wednesdays and thursdays as well! Bad: Their car services keep changing rates. Once for a particular service, the rates went up from 500 (my experience on my previous trip 15 days ago) to 1500 (on talking to 2nd person), only to come down to 700 (3rd person) and finally 1000 (4th person)...all in a span of 10 minutes! So depending on the staff member, the vehicle rates may change. However, the major disappointment was Mr. Mehta who only came to say sorry without any explanation (probably did not have any), and maintained silence. Writing an email did not receive any response to date, so complaining is of no use here. Later that evening, the guard told me that the staff members can get a cut from the driver depending on the rate they negotiate, so that is why they try as per their own aspiration! Other than the above, nothing was particularly inconvenient in my stay in March (3rd till 9th), Apr (15-16th) and May (20-22nd). But since then, I stopped going to this hotel.
"Nice hotel with reasonable price"
11/05/14 Guifeng S
This hotel can be easily found out from the main road, near MITTC. However the rooms were arranged but facing the main road, which makes it quieter at night. The lobby is comfortable looking, it's moderately big with leather sofa seating for discussion. Room corridor is quite big, room size is comfortable in its range. Bed is quite soft, comfortable. Though twin bed size is small, each bed is about 1.2 meter width(better prefer double bed instead of twin bed while staying alone). What I like is the charging plug point, there are enough of them in the room, especially there is one in the back panel. Quite conveniently. And the restaurant food is not so disappointing like others for a fussy foodie like me. It's little bit towards north Indian food taste.
"Perfect for business trip..."
10/22/14 RakeshBhsor Gurgaon
I was recently at Aura Grande for a week and half. There are two things that I particularly liked - staff and in-room dining. The staff is very customer oriented and it shows at every level. Whether it's front desk, house keeping, kitchen staff, room service or security, they try their best to serve customers in a right way. Owing to my work schedule, I availed the in-room dining everyday and could try most of the things on their menu. And I really liked the food barring one or two. One of the days, by the time I came back, the kitchen had closed. However, the staff was very helpful in getting some of their best food items even at midnight. The rooms are decent and makes for a comfortable stay. Some areas of improvement: - breakfast buffet is limited and not that exciting - country clocks at the reception are not chronologically placed; will be good to have those aligned with geo placement - wifi seems device restricted and hence, need to have diff credentials for diff device; would be helpful to have single login creds for each room Overall, I had a comfortable stay and would go over for one particular offering - good food served for in-room dining.
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )