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1 room, 2 adults
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Plot No. 34/21, Central Road, MIDC, Andheri East, Mumbai, Maharashtra, 400093, India, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
3.8 / 5Good

Score breakdown (from 17 reviews)

Average rating for:

  • Cleanliness
    4.0
  • Service
    3.8
  • Comfort
    3.8
  • Condition
    3.9
  • Neighborhood
    3.2
5.0 / 5Outstanding
"Excellent amenities in Mumbai. Close to airport"
They have a comfortable shuttle service to and from the airport. Excellent restaurant Saffron and Spice. Their buffet had tons of options and their staff was extremely accommodating. Very clean modern rooms with large screen TV's. Internet access for just 100Rs/day however keep in mind that is per device. If you need this for another device like phone, tablet, Laptop you need to reset the password which I could not figure out and hence could only connect through my phone and not my Laptop. Make sure you clear this upfront to avoid confusion. Convenient room service. 4.5 ft swimming pool on the top floor with a lifeguard. All in all, we would definitely make this an option next time we need a hotel in Mumbai.
Genuine Expedia guest review
Other trip Jan 4, 2015
Regi
US

The following English reviews were posted by hotels.com guests from other countries:

3.0 / 5Good
"Good Value for money"
It was my leisure trip. and it was my 12th stay at the same hotel. that's all to say. I always appreciate the hospitality of restaurant manager Mr. D'Souza.
Genuine Hotels.com guest review
3 night romance trip Sep 25, 2015
A Traveler
IN
4.0 / 5Excellent
"aura _ nice ambience"
good location @ seepz , nice breakfast, rooms clean overall good for business
Genuine Hotels.com guest review
1 night business trip Mar 11, 2015
A Traveler
IN
4.0 / 5Excellent
"Good service at a reasonable price"
Good service at a reasonable price next to the Mumbai Airport. Friendly staff and clean rooms (with 24h room service). All at Rs. 4200/ night through Expedia. Not bad at all!
Genuine Expedia guest review
Other trip Mar 15, 2015
Jackie
GB
4.0 / 5Excellent
"If you love Mumbai beach..."
Nice place and friendly People..
Genuine Hotels.com guest review
1 night family trip Feb 16, 2015
Vignesh
IN
4.0 / 5Excellent
"okay stay"
The hotel is okay but not in a very good area.
Genuine Hotels.com guest review
5 night business trip Jan 8, 2015
R
ZA
4.0 / 5Excellent
"Convenient location for a business visit"
Stayed at this property for two nights while on a quick business trip. Realised when I arrived that I had already tried their restaurant (Saffron Spice) earlier. Overall, it is a good place if you want to stay close to the Mumbai International Airport and have work in Andheri MIDC / SEEPZ (there are many choices in the area). Only downside(s) I could find was that the restaurants aren't connected to the hotel from inside - you need to walk out through the lobby and through the driveway. Also, the view from the room window I had wasn't great, but that isn't really the hotel's fault! Room was clean and reasonably spacious by Mumbai standards.
Genuine Hotels.com guest review
2 night business trip Oct 15, 2014
Suhas
IN
5.0 / 5Outstanding
"excellence felt."
a must stay. very good staff. great rooms. please get a swimming pool though.
Genuine Expedia guest review
Other trip Jun 27, 2014
rajeev
GB
1.0 / 5Poor
"Not worth the money. Stay away."
Room was poor and electrical fiitings needed repair after check in. My relative had to fight with the hotel staff to make them send the shuttle for airport pick up which was supposed to be complimentary.
Genuine Expedia guest review
Other trip Jun 16, 2014
Llaban
GB
4.0 / 5Excellent
"Good To Stay"
I last visited the hotel in December 2013. Freeze was not working and complaint was unattended. this time (May 2014) unfortunately i got the same room and still the freeze is not working. i wonder if no one has complained so far or the hotel didnt bother to repair it.
Genuine Hotels.com guest review
1 night trip May 11, 2014
Vivek
IN
5.0 / 5Outstanding
"Fantastic hotel! Close to airport!"
I stayed at Aura Grande for a few days in Mumbai with my mum, transfers were included for pickup n drop off to the airport which is only 10mins drive away, they arrived on time to collect us and staff were absolutely courteous when we reached the hotel. Rooms are very clean and breakfast was delicious! Would definitely recommend this hotel for short stays, business trips and leisure for those seeking good food, nice staff, clean modern rooms n nearby to the airport! Thank you to the staff for making our trip comfortable :) will definitely visit again! Xxx Meha, from London
Genuine Expedia guest review
Other trip Apr 18, 2014
A Traveler
GB
2.0 / 5Fair
"Extremely poor coordination"
I requested the front desk to arrange a cake and candle in my room before we come back from outing... i wanted to surprise my wife.. the hotel staff also called me back to confirm the same and informed me about the price.but when i returned back i was really surprised to find my room in mess, they didnt at all arrange for cake / candle, instead they didnt even cleared the waste dishes and bowl which we left in the room. they spoilt the entire surprise. though the next day hotel manager sent apology but it was meaning less. 2nd day, the flush was not working. house keeping guys took at least 20 min to get it fixed. after that we got ready and went for breakfast. obviously we were late just coz of their faulty flush and delay in fixing up.. in addition, the restaurant manager warned us that "its too late for breakfast, for today its ok but next day do take care to arrive on time." instead of greeting us the mornig, the behaviour made us feel, we are in some boarding school. hotel, room and ambience is quiet good. but the staff needs to get properly trained. at the time of departure, the bell boy couldnt balance the luggage trolley and all my piece of luggage fall down on the floor and damaged one article in hand bag. he didnt even had the courtesy to apologise, instead, he stood up there expecting tip from us.
Genuine Expedia guest review
Other trip Dec 24, 2013
Vivek
GB
5.0 / 5Outstanding
"100% Value for Money for Business Traveller"
The hotel was pleasant surprise. 100% value for money for Business Traveller. Very Courteous staff serving with personal touch. Everything was impeccable from Air Port Pick Up till Airport Drop. Food is very Good in the restaurent. In the Down side, locating is difficult though situated on main road. Better to ask Hotel for Air Port Pick Up which of course comes complimentary. Strongly recommend Business Traveller having Work in Andheri East/MIDC & adjoining area.
Genuine Expedia guest review
Other trip Aug 20, 2013
A Traveler
IN
2.0 / 5Fair
"Poor amenities"
Hotel should provide the amenities that are promised like Wifi Internet
Genuine Hotels.com guest review
1 night business trip May 23, 2013
Jitender
IN

The following reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Nettes Hotel inmitten des Trubels"
Um eine Nacht vor und nach einem Flug in Flughafennähe zu verbringen, ist dieses Hotel sehr gut. Es hat modern eingerichtete Zimmer mit westlichen Standards. Ich würde sagen es hat gute 3 Sterne nach europäischem Standard. Außerdem besitzt es noch ein recht gutes Restaurant mit gutem Service.
Genuine Expedia guest review
Other trip Jan 31, 2015
Moritz
DE
5.0 / 5Outstanding
"Easy location, great staff!"
Great hotel! Fabulous staff.
Genuine Hotels.com guest review
1 night romance trip Jan 12, 2015
Denis Charles
FR
4.0 / 5Excellent
Genuine Hotels.com guest review
2 night trip Sep 17, 2014
A Traveler
TW

TripAdvisor reviews for Aura Grande

Overall rating:Based on 147 traveler reviews

Most recent traveler reviews:

Overall Rating
"Excellent stay"
02/07/16 drsanju New Delhi, India
I stayed in Aura for a business meeting. Infact i m a regular user. Found the hotel at a very good location. Room was gud with all modern amenities. Staff was very courteous. The hotel is quite cost effective compared with others. Overall a very decent place to stay.
Overall Rating
"Best place to stay in andheri"
01/30/16 raivinay9682 Goa
Stayed twice at aura grande and its always been a gud experience.. very clean and luxurious rooms with good amenities.very humble staff.. deepak at the front desk always willing to help.good spread of breakfast .restraunt serves with good food at a good price..my favourite place to stay while at mumbai..
Overall Rating
"Decent stay at Aura Grande"
01/25/16 neerajtaneja Dehradun, India
Have stayed in Jan 2016, 06th Jan - 10th Jan 2016 Hotel staff are professionals and co-operative. Restaurant breakfast was average, Little delays while ordering from live counters. A Lot of maintenance work was going on , causing little in-convenience to the guests.? Gymnasium and swimming pool was not active since my last visit in May 2015. Hotel management should seriously look into this. No Wi-fi was offered , it is on chargeable basis .
Overall Rating
"Rj"
01/25/16 Raj I
Very average deluxe suite. Does not fit 4x rating. Terrible room service.Towels were worn out had blood stains. Beds were substandard. Toilet rolls were never refilled had to call. Will not recommend to anyone for staying. The only saving grace was the front restaurant.Breakfast was included and excellent.
Overall Rating
"Good conference place and excellent food"
01/24/16 TerryFerns Mumbai (Bombay), India
Had been for a conference in jan 2016 for around 90 pax. The Arrangements were very good and the staff very helpful at the banquets. The food at the restaurant was also good and their desserts are the best with the wide spread.
Overall Rating
"Absolutely Rubbish"
01/09/16 Juan T Costa Rica
I made a terrible mistake of choosing this place for my reception. Absolutely shoddy and poor management, Dont even seem to understand english. They have to be spoon fed. This bloke called Santosh Thakur is no less than an Alien. They didnt have the common sense to keep the dustbin off the main entrance. They also made a mess of the toast as well, as one of their waiters casually opened the champagne and started to serve the guests. All we needed for was to have them keep the bottle in the bucket, so that the toast could then be raised by our toastmaster. Their decorators are a bunch of jokers. Dont seem to understand nothing. Their suite rooms dont even have a telephone. How lame, they dont even have a mirror in the bathroom of a suite room. How stupid. And they found the time to renovate and refurbish the hotel only during the holiday and festive season. Now what would you call this? Just plain hopeless. They dont even have a WIFI that works. I had to be using my service provider as HotSpot. No..!! we are not done yet. A family table for dinner was what was asked for. How difficult it is to serve the guests on a dinner table. After waiting for 45 minutes and moving back and forth getting waiters to serve, they have the audacity to tell the groom and the bride to serve the food themselves. We left the next day in disgust. Was an absolute nightmare. And dealing with the front desk, this lady called Afreen, all she understands is company policies. Please someone let her know that if it is not for the guests, her company policies hold to nothing. Start understanding the customer first and then table your policies.
Overall Rating
"Room service is slow"
01/03/16 Aniwill Mumbai (Bombay), India
We stayed at Aura Grande after our party. The room service worked really slow and there was no hot water service in some rooms. In spite of complaining, the problem wasn't fixed. Apart from this, the banquet arrangements were good and the breakfast was brilliant.
Overall Rating
"Good Place"
12/20/15 ruchita_chopra Mumbai (Bombay), India
This hotel is located centrally & we went there for an event organized in the underground hall. The food was good & hall was well lit up...quite a place for organizing an event for 100 people.The food had variety in buffet.
Overall Rating
"Great stay"
12/15/15 karthikswamy Mumbai (Bombay), India
Hotel is located close to MIDC, Andheri which is an industrial & commercial place. I have been here a couple of times on business, good hotel, great services, amazing rooms. worth the money paid. The lobby has a lot of natural light through the day. Food is average. If the hotel was in a better location would have done great business. Good luck to you guys.
Overall Rating
"Delicious food"
12/15/15 bariatanaz
I visited this place over the weekend & since we reached by 7:30 we got a table.. Crowd started pouring in post 8:30 pm. Good buffet & delicious items for both Veg and Non Veg to offer.. I suggest maintain a balance between starters and main course because both are nice.. Their buffet items keep changing hence difficult to suggest any one particular dish..
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