"Good To Stay"
I last visited the hotel in December 2013. Freeze was not working and complaint was unattended. this time (May 2014) unfortunately i got the same room and still the freeze is not working. i wonder if no one has complained so far or the hotel didnt bother to repair it.Genuine Hotels.com guest review
"Fantastic hotel! Close to airport!"
I stayed at Aura Grande for a few days in Mumbai with my mum, transfers were included for pickup n drop off to the airport which is only 10mins drive away, they arrived on time to collect us and staff were absolutely courteous when we reached the hotel. Rooms are very clean and breakfast was delicious! Would definitely recommend this hotel for short […] stays, business trips and leisure for those seeking good food, nice staff, clean modern rooms n nearby to the airport! Thank you to the staff for making our trip comfortable :) will definitely visit again! Xxx Meha, from London Read moreGenuine Expedia guest review
"Extremely poor coordination"
I requested the front desk to arrange a cake and candle in my room before we come back from outing... i wanted to surprise my wife.. the hotel staff also called me back to confirm the same and informed me about the price.but when i returned back i was really surprised to find my room in mess, they didnt at all arrange for cake / candle, instead they […] didnt even cleared the waste dishes and bowl which we left in the room. they spoilt the entire surprise. though the next day hotel manager sent apology but it was meaning less. 2nd day, the flush was not working. house keeping guys took at least 20 min to get it fixed. after that we got ready and went for breakfast. obviously we were late just coz of their faulty flush and delay in fixing up.. in addition, the restaurant manager warned us that "its too late for breakfast, for today its ok but next day do take care to arrive on time." instead of greeting us the mornig, the behaviour made us feel, we are in some boarding school. hotel, room and ambience is quiet good. but the staff needs to get properly trained. at the time of departure, the bell boy couldnt balance the luggage trolley and all my piece of luggage fall down on the floor and damaged one article in hand bag. he didnt even had the courtesy to apologise, instead, he stood up there expecting tip from us. Read moreGenuine Expedia guest review
"100% Value for Money for Business Traveller"
The hotel was pleasant surprise. 100% value for money for Business Traveller. Very Courteous staff serving with personal touch. Everything was impeccable from Air Port Pick Up till Airport Drop. Food is very Good in the restaurent. In the Down side, locating is difficult though situated on main road. Better to ask Hotel for Air Port Pick Up which of […] course comes complimentary. Strongly recommend Business Traveller having Work in Andheri East/MIDC & adjoining area. Read moreGenuine Expedia guest review
Hotel should provide the amenities that are promised like Wifi InternetGenuine Hotels.com guest review
"Nice place to have business conference"
07/23/14 Varun_Khaturia Mumbai (Bombay), India
Was there for 2 days for a business conference. Nicely designed rooms, good hygenic washrooms, good balcony garden, excellent service in the bar with good options of liquor, good food, excellent size & facilities in conference room. Areas of improvement - technical support in the conference, size of the bar, lighting in the bay of the rooms All in all - nice place in mid of business hub of mumbai.
"Nice hotel near airport for business stay "
Stayed in this hotel for business visit. Very near to airport and at great price with airport pick up etc.. Found it quite good individual stay... Service levels can be improved...looks to be a new hotel
"Very good hotel"
07/03/14 Rakesh L
A very good hotel. Rooms are very clean and tidy. Food and restaurant is really good. The room service is also very nice and prompt. It was my first time in the hotel arranged by the company and the hotel was above my expectations. An overall very good experience.
07/01/14 Meenal A Bangalore, India
We stayed for a night in aura grande as a journey break... Location is good to stay.. It is a business hotel and rooms does not dissappoint. The sleep quality was great. Staff was cordial.. Definitely a good place to stay..
"2nd Stay @ Aura Grande"
06/22/14 Chaitanya1609 New Delhi, India
This was my 2nd stay at the hotel and it did not let me down. Short stay as I was visiting Mumbai on some personal work. The rooms are still great and comfortable. The service was good and prompt. The restaurant is great too, n the staff there is pretty good too. This time more than others I came to like the location of the hotel even more. Not too far from the airport or Powai/Hiranandani as well and well connected with easy access to the suburbs as well. Had a good stay. Will recommend this place.
"Good place for a Business stay"
06/18/14 Gautam T Hyderabad, India
Stayed for a night during my business travel in Mumbai. The hotel suits all the needs and offered a very comfortable stay. The rooms were very clean and well maintained. Location is very close to airport.
"Great Experiance, nice and decent staff, lovely interiors"
06/17/14 Gaurav_NewDelhi_Ind New Delhi, India
I booked this hotel through cleartrip in between of my office trip because I called my wife and daughter to Mumbai when I was on a office trip in Mumbai. The hotel where I was staying was not the best one, I wanted to treat them to fullest during their stay. Must say, the experience was veri satisfactory. The location of the hotel is quite centrally located if your office area is near Andheri. My Office was in Andheri West, but I choose this hotel because in andheri east, I did not find any better hotel. Room service was quite good and we ordered almost all our meals in the room only. Food was also good. being a vegetarian, we had limited options, but food was testy enough. Overall it was a refreshing stay and in overcrowded Mumbai city, this hotel was really a treat.
"can improve in service"
05/29/14 Arun V Hyderabad, India
first room i have checked-in had a water leek from window , complete floor was wet , full room is layered with rain water, hotel people changed my room late if the management responded in time , i would feel ok
"Worst hotel i've ever been to"
05/09/14 Aditya J
I have had to stay here for business trips. Staff is rude and ignorant. During a long stay they kept asking me when is my checkout. They never provide their so-called "complimentry" taxi service. The cab will always be "coming in 5 minutes" made me miss important meetings and almost miss my flight.
05/02/14 Itsvishal Bangalore, India
I stayed in this hotel for a day. The rooms are decent and the hotel lobby is quite spacious. The staff was courteous through out. Although, the hotel does not feel like a four star. Also, our booking was for two days but we had to leave in a day due to an emergency, but the hotel didn't consider giving us credit for remaining one day which we had already paid for. On the whole, the hotel is decent value for money with the deals and offers available online.
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