All hotels in Florence, Italy
1 room, 2 adults
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Via Panzani, 5, Florence, FI, 50123, Italy, ‏‎800-491-6126
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2.8 / 5Fair

Score breakdown (from 179 reviews)

Average rating for:

  • Cleanliness
    2.8
  • Service
    2.9
  • Comfort
    2.7
  • Condition
    2.3
  • Neighborhood
    4.1
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2.0 / 5Fair
"Nice Location but not worth of the money"
Nice Location but the Private Bathroom is too small. Water is coming out from the Air Conditioner. Room telephone does not work.
Genuine Hotels.com guest review
2 night family trip Jun 4, 2015
A Traveler
US
3.0 / 5Good
"Adequate"
It was an adequate hotel for two nights.
Genuine Hotels.com guest review
2 night trip May 8, 2015
Jeannie
US
1.0 / 5Poor
"Not worth money!"
Pretty getto...the hotel lobby is a disguise to the rooms. Needs a major face lift!! The only plus is it is next to a great restaurant!!!
Genuine Hotels.com guest review
3 night romance trip Mar 27, 2015
Zipporah
US
3.0 / 5Good
"You get what you pay for"
There was nothing terrible about this hotel. My mother was visiting me in Florence and we wanted to find the cheapest place that was close to the center, close to my apartment, close to the train station, and included breakfast. Hotel Spagna fit the bill. It was a single room that was very small and narrow and unfortunately the comforter was pretty dingy with some stains and obvious wear. But the sheets underneath were clean and that was really what mattered most. The bathroom was a little dirty as well and very small with a triangular shape. The only strange part was that the free breakfast was down the street at another hotel. But it was fine, I was just not expecting to have to leave for breakfast. All in all, Hotel Spagna was fine, but I would definitely splurge for something a little nicer next time.
Genuine Expedia guest review
Other trip Apr 9, 2015
Em
US
3.0 / 5Good
Good location! It made it so convenient to get anywhere in Florence because the hotel was right in the middle of the city.
Genuine Expedia guest review
Other trip Jan 15, 2015
A Traveler
US
3.0 / 5Good
Good for the location in the city close to the train station and at a walking distance from anything you want to see in Florence. WiFi works well from the room.Price competitive. No elevator available!
Genuine Venere guest review
Other trip Oct 24, 2014
A Traveler
US
4.0 / 5Excellent
For a two-star hotel, the room was very good, and that included the bathroom even if that was quite small. We did have a lot of stairs to ascend and descend to get to our room, but the hotel was located only some five hundred metres from the Duomo (cathedral). Excellent restaurant next to the hotel: "Il Giglio Rosso".
Genuine Venere guest review
Other trip Oct 22, 2014
A Traveler
US
4.0 / 5Excellent
Great location. Clean. Simple. No frills. Worth the price.
Genuine Hotels.com guest review
1 night trip Aug 28, 2014
Niki
US
3.0 / 5Good
Simple hotel. Good for 2 nights and for the price.
Genuine Hotels.com guest review
2 night family trip Aug 7, 2014
A Traveler
US
1.0 / 5Poor
"5 min.from train station"
Close to main sights but NOISY - right on main road, forget opening a window. Hotel in bad shape, badly needs a paint job - wall scratched, dirty, both incommon areas and room as well. AC leaking, table lamp not working, main light fixture in room just an industrial fixture with 1 bulb. Not 1 single picture in the room. It shows the owner does not care a bit about the guests - would never go back. Oh and 4 floors no lift
Genuine Hotels.com guest review
2 night trip Jul 19, 2014
A Traveler
US
4.0 / 5Excellent
Good location, very near to the train station. Clean although the room is old. The only bad thing is NO LIFT. I am staying in 4th floor with my parents, it is hard for them to carry their luggage of 2 weeks Europe trip up to the room.
Genuine Venere guest review
Other trip Jul 9, 2014
A Traveler
US
4.0 / 5Excellent
Raul, the receptions gave me a lot of advices to set up my trip schedule in Florence. What a good service!! He help with my luggage cause there is no elevator. The beaks fast was good and the room was spacious. Good location, so closed to the train station. Nevertheless, When I was leaving another guy (I don't remember his name) did not help me and I had to go thought 4 floor with a big suitcase. I wish all their staff could be more helpful with the clients.
Genuine Venere guest review
Other trip Jul 5, 2014
A Traveler
US
1.0 / 5Poor
The only positive thing I can think to say about this very old fashion, dated hotel is it's near the railway station. A most disappointing stay here...the bathroom was awful...the shower cubic door was held up wit black insulation tape...the sink so small u could hardly put any water in it...bathroom door all dented, paint falling off. The noise was horrendous , continuous sirens, drunk people outside in street all night long...traffic stopping outside at traffic lights all night....this city appears not to go to sleep. - the bed linen was crisp and clean, I will give them that - would not recommend this place to anyone
Genuine Venere guest review
Other trip Jun 21, 2014
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

1.0 / 5Poor
"do not stay here"
The room was smelly. And i was told that there is NO WIFI in the rooms. That is so deceitful.
Genuine Hotels.com guest review
1 night trip Aug 17, 2015
A Traveler
IE
2.0 / 5Fair
"Not recommend next time"
Bad wifi even at common area, Lift does not work after 11 pm. No Wifi service in the room.
Genuine Hotels.com guest review
1 night trip with friends Aug 9, 2015
A Traveler
IE
2.0 / 5Fair
"Needs renovation"
Hotel is in a great location close to train station & cathedral but needs serious renovation. Bed was uncomfortable, bathroom was very old, cracked sink, shower head was at waist height, had leaking toilet which made the floor unsafe. Advised staff on first day but no one came to fix. WiFi only worked downstairs but room is serviced daily & the hotel is cheap for the centre of Florence.
Genuine Hotels.com guest review
3 night trip with friends Aug 5, 2015
A Traveler
GB
2.0 / 5Fair
"Rate for hotel is lower than average quality hotel"
WiFi never worked for me even at reception. Stuffs are not friendly at giving or providing comforts. There was no fan or a.c. at common area where WiFi available. Room is good condition. Lift does not work after 11 pm. Good location but service is not good.
Genuine Hotels.com guest review
1 night trip with friends Aug 8, 2015
A Traveler
IE
3.0 / 5Good
"Good location, average hotel."
Good location, close to the railway station and to the Duomo. The room was not very clean. Staff is polite and helpful. A bit of misleading information about the room - there is no minibar and the Wi-Fi is available only in the lobby.
Genuine Hotels.com guest review
3 night family trip Jun 30, 2015
Evgeniy
IE
4.0 / 5Excellent
We really liked it. At first we were kind of cautious because of different opinions from other people. But now we can recommend this hotel as a very clean and quiet place with good breakfast.
Genuine Hotels.com guest review
3 night romance trip Jun 23, 2015
Nikolay
CA
5.0 / 5Outstanding
"Nice hotel , WI FI connection disappointing"
We had a pleasant stay.We walked down to the hotel from the train station as the hotel was near ( 200 meters).The room was spacious enough for three with big bath room however the shower area was small ( 3 square feet) Breakfast was provided in another hotels which was only few steps away. Two gentlemen at the reception were friendly. Only negative point was that there was no WI FI in the room and the WI FI available at the reception area was pathetically slow.
Genuine Hotels.com guest review
2 night trip with friends Jun 14, 2015
SRINIVASAN
IN
3.0 / 5Good
Air con non existent! Great location though
Genuine Hotels.com guest review
2 night trip Jun 6, 2015
A Traveler
GB
2.0 / 5Fair
"Not the Best."
Reasonably convenient Location. It wasn't mentioned in any of the reviews that the hotel had no lift.
Genuine Hotels.com guest review
2 night trip May 26, 2015
Robert
AU
2.0 / 5Fair
"Hot nights"
The hotels air conditions does not work. To hot in the night of summer.
Genuine Hotels.com guest review
2 night romance trip May 17, 2015
Mauricio
MX
4.0 / 5Excellent
"Good location"
Very near to the santa maria station. One guy at the reception was really rude when we asked for glasses in the room as there were none. His reply was it is a 2 star hotel we don't provide glasses. Rest was ok.
Genuine Hotels.com guest review
2 night romance trip Apr 29, 2015
avirup
IN
4.0 / 5Excellent
"Simple hotel that is right near the Duomo"
Very friendly staff and the room was cleaned daily. Don't expect much as this basic hotel is good value if a bit run-down.
Genuine Expedia guest review
Other trip Apr 20, 2015
A Traveler
GB
2.0 / 5Fair
"Below average"
The hotel is under construction and is quite noisy during the day. The facilities are all worn out in the hotel, so don't expect that much.
Genuine Hotels.com guest review
2 night trip with friends Mar 27, 2015
Sze Nga Helen
AS
2.0 / 5Fair
"Good location & cheap, but not worth it!"
My friend & I booked this hotel despite the poor reviews & being of the opinion that all we needed was a place to sleep & to wash. We won't be making that mistake again! Staff: Of the 3 male members of reception staff we encountered, 1 was grumpy & bordered on rude & another was just disinterested. The 3rd member of staff however, who worked the evening shift, was very pleasant & even possessed a sense of humour. Building: The stairs leading to our room smelled so bad we resorted to holding our breath while we scaled the 2 short flights. On the bright side the smell did not seem to make it into our room! The room: Linens seemed nice & clean, beds were made daily & fresh towels supplied. However, the carpet had brown stains in places, the paintwork & walls were marked & dirty, the bathroom door was tatty & we had an uncovered ?drain in the middle of the floor. The room was advertised as having a minibar and we found it highly amusing to discover that it was an empty fridge with the model name 'minibar'. This was actually very useful for keeping water chilled etc as it was very hot during our visit. Via Panzani, the street in which the hotel is located, is a very busy main street due to its close proximity to both the train station & the Duomo. The air conditioning was switched off, despite the warm climate, so we were torn between being woken hourly through the night by noise, or sweating profusely. The desk is not 24h so keys are left at a hotel a few doors up.
Genuine Expedia guest review
Other trip Oct 20, 2014
Twiggy34
GB
3.0 / 5Good
"Good hotel"
Perfect location!!! But the towel not change and did't clean the room
Genuine Expedia guest review
Other trip Oct 11, 2014
Milen
GB
3.0 / 5Good
"Great location and cheap."
For the price paid, could not expect much but it was a good surprise. Location is great.
Genuine Expedia guest review
Other trip Sep 30, 2014
Anne
GB
2.0 / 5Fair
perfect location ,however the service , hotel staff told check in time at 4pm, due to many customers that day ,this is not acceptable at all.
Genuine Hotels.com guest review
1 night business trip Sep 17, 2014
A Traveler
AS
3.0 / 5Good
"5 stars"
Excellent location in Florence, cannot be beaten on that. About a 5 min walk from the train station and the Duomo. Staff at the reception is very nice. The hotel itself is in real need to be refurbished though. OK if you only use your room for sleeping but still I was a bit shocked at the state of my bathroom, very old fashioned (such as the sheet cover), nothing dirty but you could tell that things were not being taken care of.
Genuine Hotels.com guest review
3 night trip Aug 4, 2014
Gerald
GB
3.0 / 5Good
"Don't have high expectations"
It's a simple room to sleep and shower, no more no less. He location was great, one block from the train station and two from the duomo. But the faucet leaked significantly and had to be controlled from the valve below the sink, and there was only one outlet in the room. Wifi was string in my room. It's a great backpackers room but if you expect more from a hotel maybe look elsewhere. I was satisfied but my girlfriend less satisfied with the conditions.
Genuine Hotels.com guest review
2 night trip Jul 28, 2014
A Traveler
IE
3.0 / 5Good
"Nice location, bad facilities"
It is very near to the train station and major attractions. But aircon is not cold and leaking. Bed is not comfortabl and rocky..
Genuine Expedia guest review
Other trip Jul 26, 2014
A Traveler
SG
3.0 / 5Good
"Short stay"
Cheap and cheerful, basic of basic room, but clean and a superb location. Only down side is the fella charged me twice for the city tax, but I'm sure that was a mistake.
Genuine Hotels.com guest review
2 night trip Jul 9, 2014
Alex
GB
1.0 / 5Poor
"Room close to the train station"
If you are on the go, this would be a good place for you to stay. it is a room with a bed. Do not have too high expectation. Also, dont leave any money in your room.
Genuine Expedia guest review
Other trip Jul 2, 2014
A Traveler
HK
2.0 / 5Fair
"Budget accomidation"
Good location and clean that was it.
Genuine Hotels.com guest review
2 night trip Jun 11, 2014
A Traveler
GB

The following reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
solo pernottamento bel posto
Genuine Hotels.com guest review
1 night trip Aug 15, 2015
A Traveler
IT
1.0 / 5Poor
"terrible, horrible, nightmare"
It was terrible hotel... no, this is not a hotel. if i call this place as hotel, i'll feel sorry to other hotels. First of all, reception is so very very very unkind. They lie to customer. And when my voice's volume up because of terrible service and lie, their voice also up and i feel like they yell to customer. and when im angry and turn back, i saw his face be mockery. room also very bad. no refrigerator, dirty, and not change pillow cover and etc. if you choose this place, your trip will be nightmare. 가지마세요 제발 이탈리아라는 나라가 싫어졌습니다.
Genuine Hotels.com guest review
1 night trip with friends Aug 6, 2015
seungcheol
KR
3.0 / 5Good
"Intéressant..."
Personnel sympathique et serviable. Hotel composé de trois hôtels. Difficile de trouver sa chambre dans ce labyrinthe.
Genuine Hotels.com guest review
3 night trip Jul 25, 2015
PATRICK
FR
3.0 / 5Good
Zona centrale a due passi dalla stazione. Vecchia costruzione con corridoi e camere anguste. Pulizia sufficiente. Aria condizionata e wifi in camera. Se non si hanno troppe pretese va bene per dormirci qualche notte
Genuine Hotels.com guest review
1 night family trip Jul 28, 2015
A Traveler
IT
3.0 / 5Good
"Buen servicio"
Hotel muy bien ubicado en el centro de Florencia a un muy buen precio. la habitación estaba bastante cómoda, pero l baño tenia problemas considerables de humedad y el aire acondicionado hacia mucho ruido. Pero en general está muy bien para los precios de la ciudad
Genuine Hotels.com guest review
2 night trip with friends Jul 16, 2015
Sandra
ES
2.0 / 5Fair
"うーん…"
アクセスはばっちりです!!! なのですが、ホテルの人はとても不親切でした(´・_・`) 私が英語を上手く使いこなせないのも悪いのですが、すごく嫌な感じがしました。 また、部屋の鍵を無くされ、フロントの方がとても焦っていることもありました。 不安でしたね… エアコンは上手く作動しません。 シャワーも使いにくい。
Genuine Hotels.com guest review
3 night trip Jul 19, 2015
A Traveler
JP
3.0 / 5Good
"perfekt läge"
som 2-stjärnigt hotell bra. Wifi fanns bara i lobbyn och var svagt men eftersom vi fick äta frukost på grannhotellet Bonciani där Wifi var bra så var det mindre problematiskt att vi av Venere info om hotellet hade intrycket att vi skulle ha Wifi på rummet. Dock bör Venere rätta sin text! Frukosten på Bonciani var god, bara kaffet var rena lanket så där behövdes koffeinet fyllas på på stan. På Spagna oroade lite otäckta, icke fungerande? rökdetektorer och brandlarm. Vår elementvattenläcka fick vi dock extra handdukar till och nästa dag blev det lagat.
Genuine Venere guest review
3 night trip with friends Jul 18, 2015
eva
SE
3.0 / 5Good
"그다지...."
오래된 호텔에 엑스포기간이라 정비는 새로 한거 같은데 건물이 하나가 아니라 2개이상 연결해서 사용하는것 같아 방 찾기가 좀 그랬고 방 정비를 제대로 안해서인지 3인실 이용이 없어서 그런지 룸체크가 사전에 부족했음. 화장실 유리장이 없어서 엄청 당황했고 에어컨도 성능이 떨어졌음. 체크인 날은 방 여분이 없어 다른방에서 욕실 사용후 자고 다음날 다른방으로 옮겨주웠다. 3인실이 없어 4인실에서 남은 숙박2일을 보냈다. 밥먹는 곳도 옆 다른 건물에서 사고 24시간 카운터가 운영된다 했는데 늦은시간 역시 옆 건물에서 키른 받을수 있었다
Genuine Hotels.com guest review
3 night family trip Jul 15, 2015
bosun
KR
2.0 / 5Fair
"Hotel malo con buena situación"
Lo mejor que tiene es la situación. Es un hotel bastante malo aunque el personal es muy atento. La limpieza bastante descuidada así como el aspecto de la habitación.
Genuine Venere guest review
1 night family trip Jul 15, 2015
Alba
ES
3.0 / 5Good
La ubicación de hotel es muy buena, en el centro de Florencia y a un paso de la estación. El personal es atento.
Genuine Hotels.com guest review
2 night trip Jul 8, 2015
David
ES
2.0 / 5Fair
"SOLO DORMIR"
Muy buena ubicacion pero en cuanto a las instalaciones muy sucias. En cuanto a lo demas de acuerdo a sus eatrellas hotel solo para dormir.
Genuine Hotels.com guest review
2 night family trip Jul 4, 2015
A Traveler
ES
1.0 / 5Poor
"Hotel manifiestamente mejorable"
El hotel se encuentra en una situación lamentable. El aire acondicionado de las habitaciones no funciona y hace un calor insoportable. Los cuartos de baño y en general de las zonas comunes están sucios. Para desayunar, incluido en el precio de la habitación, hay que ir al hotel de al lado.
Genuine Hotels.com guest review
3 night trip with friends Jun 27, 2015
Carlos
ES
1.0 / 5Poor
"antiguo y el aseo sucio"
situado estupendamente,INSTALACIONES ANTIGUAS, Y CUARTO DE BAÑO FALTOS DE LIMPIEZA Y PINTURA
Genuine Hotels.com guest review
1 night trip with friends Jun 24, 2015
A Traveler
ES
2.0 / 5Fair
"Nächstes Mal nehmen wir ein anderes.."
Zimmer waren schmutzig. Dusche schimmlig. Schade, weil Lage wär echt gut gewesen. Florenz ist eine tolle Stadt, aber nächstes Mal in anderem Hotel.
Genuine Hotels.com guest review
3 night romance trip Jun 24, 2015
Matthias
DE
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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