The hotel room was lovely! It was strange that there was no reception, but the key code worked perfectly. The neighborhood was decent, and it wasn't too far of a walk from Hardbrucke station.Genuine Expedia guest review
"Make sure you ask for your 5-digit Key Code!!!"
I learned a hard lesson. I arrived at 11:30 pm in Switzerland, found the hotel very easily (used Google map), but unfortunately, discovered that there is no front desk and absolutely nobody around to help. There is an automatic key box in front of the apartment front door, and I need to input a 5-digit confirmation code in order to retrieve the key […] to my room. Guess what? The 5-digit confirmation printed on Expedia's confirmation is NOT the 5-digit key box code! I was stuck outside the apartment with no one to ask for help, and my mobile phone has no local connection, so I cannot reach Apartments Swiss Star. I was soaked from the rain, at almost midnight on a Saturday night outside the apartment. Very luckily, I found a nearby hotel (5 min walk away), and the staff from Hotel Olympia helped me to call Apartments Swiss Star, and the operator give me my 5-digit key box code, which has no connection whatsoever to Expedia's Confirmation No.!!! What a great way to start my trip! Read moreGenuine Expedia guest review
"What a toilet"
Arrived late, Hotel phone number is a call centre which was of no help. Finially got call back from call centre with password for key drop. One room had no curtains. THIS PLACE IS A DUMPING GROUND FOR ALL MANOR OF WRONG UN'SGenuine Hotels.com guest review
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