All hotels in Zurich, Switzerland
1 room, 2 adults
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Aemtlerstrasse 160, Zurich, ZH, 8003, Switzerland, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
3.7 / 5Good

Score breakdown (from 29 reviews)

  • Location
    Great location
  • WiFi
    Regular internet service
  • Room
    Room is all right
  • Cleanliness
    Dirty
  • Food
    Food is not good
  • Service
    Service is poor
4.0 / 5Excellent
Stayed for a nite. The code with the keys worked. Nice and cosy kitchen but could not switch on the cooking plates and had to wait almost for half hour for a call back. There was a table lamp near the bed side but no plug to switch on the lamp. That was quite annoying.
Genuine Venere guest review
Other trip Dec 22, 2014
A Traveler
US
5.0 / 5Outstanding
I was very happy with the room. Honestly it exceeded my expectations. If there was some "problem" it was that i had no information if I can use the parking place in front. The stuff was also not absolutely sure, but told me that they suppose it is ok. At the end I had no problems at all. So everything really excellent. I would use it again next time I am in Zürich.
Genuine Venere guest review
Other trip Apr 25, 2014
A Traveler
US
4.0 / 5Excellent
"Very nice"
The hotel room was lovely! It was strange that there was no reception, but the key code worked perfectly. The neighborhood was decent, and it wasn't too far of a walk from Hardbrucke station.
Genuine Expedia guest review
Other trip Apr 22, 2014
Shelly
US

The following English reviews were posted by hotels.com guests from other countries:

3.0 / 5Good
"Nice apt, great price, no front desk!"
We had a difficult time finding the hotel and once found there is no front desk. This info was not given when reservation was made. We had limited internet service so could not access the code needed to get the key from the lock box. Thankfully others that were staying at the apts. were very helpful and got us situated. Once we got into the apt. it was very clean and in a convenient location to the tram which made it very easy to get around the fabulous city of Zurich.
Genuine Hotels.com guest review
1 night family trip Dec 30, 2015
catherine
IE
5.0 / 5Outstanding
"Make sure you ask for your 5-digit Key Code!!!"
I learned a hard lesson. I arrived at 11:30 pm in Switzerland, found the hotel very easily (used Google map), but unfortunately, discovered that there is no front desk and absolutely nobody around to help. There is an automatic key box in front of the apartment front door, and I need to input a 5-digit confirmation code in order to retrieve the key to my room. Guess what? The 5-digit confirmation printed on Expedia's confirmation is NOT the 5-digit key box code! I was stuck outside the apartment with no one to ask for help, and my mobile phone has no local connection, so I cannot reach Apartments Swiss Star. I was soaked from the rain, at almost midnight on a Saturday night outside the apartment. Very luckily, I found a nearby hotel (5 min walk away), and the staff from Hotel Olympia helped me to call Apartments Swiss Star, and the operator give me my 5-digit key box code, which has no connection whatsoever to Expedia's Confirmation No.!!! What a great way to start my trip!
Genuine Expedia guest review
Other trip Mar 4, 2014
M.Faye
HK
1.0 / 5Poor
"What a toilet"
Arrived late, Hotel phone number is a call centre which was of no help. Finially got call back from call centre with password for key drop. One room had no curtains. THIS PLACE IS A DUMPING GROUND FOR ALL MANOR OF WRONG UN'S
Genuine Hotels.com guest review
1 night trip Oct 8, 2013
DvT
GB

The following reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Perfect place for a girls night out"
We had a great stay. It was easy to get the key. One bad thing was that the hotel didn't looked like the picture witch was a bit confusing.
Genuine Hotels.com guest review
2 night trip with friends Dec 30, 2015
Mie Sonne
DK
4.0 / 5Excellent
"Ottima sistemazione, accogliente e svizzera!!!"
Ottimo hotel, la chiave esce in automatico dal box key grazie al codice fornito. Sistemazione tranquilla e accogliente. In pieno inverno ho dormito in tenuta estiva. Unica pecca della location è che l'affaccio è sul piccolo cimitero monumentale di Zurigo. Per il resto, basta prendere il tram e ritrovarsi nel pieno centro in 5 minuti.
Genuine Hotels.com guest review
2 night romance trip Dec 30, 2015
A Traveler
IT
2.0 / 5Fair
"cheap, functional, clean but not nice at all"
I do not think the hotel on the picture is the place you get here and in my view this is a bit unfair. It´s an appartment hotel without any presence of service or break-fast offering. You arrive, type a code, get to a simple not too cosy but big room with a bad smell and a nice bath room and internet connection. TV and its cables you need to set-up yourself, but there are only 6 channels. It´s OK to sleep there 1 night and the price was reasonable, but that´s it.
Genuine Hotels.com guest review
1 night business trip Oct 19, 2015
Peter
DE
5.0 / 5Outstanding
"Schöner und ruhiger Ausblick auf dem Balkon"
Wir haben uns über das Eckzimmer im dritten Stock gefreut und über die schöne Einrichtung mit dem wirklich schönen kleinen Küchenzeile. Wir werden wieder in diesem Hotel übernachten wollen.
Genuine Expedia guest review
Other trip Aug 25, 2015
Ehefrau
DE
3.0 / 5Good
"Angenehmes Apartment in guter Lage"
Wir waren 4 Tage vor Ort, sind mit den öffentlichen Verkehrsmitteln gut überall hin gekommen. Das Preis-Leistungs-Verhältnis war gut.
Genuine Expedia guest review
Other trip Aug 24, 2015
A Traveler
DE
1.0 / 5Poor
"Very poor apartment, I will not recommend to any"
This is very poor service and me & my partner suffered no sleep, room was very hot, we could not get fan, no customer service, no a/c, we could not sleep due to heat, I took room to sleep, not for suffering full night, check my photo I attached, wash basin is blocked, water could not drain..... Many more issues, I will not recommend this hotel to any one....
Genuine Expedia guest review
Other trip Jul 22, 2015
A Traveler
DE
4.0 / 5Excellent
"Gutes Hotelzimmer"
Wirklich sauber. Freundliches Hotelzimmer. Appartment. Sehr empfelenswert. Reinigung auch ok. Sehr gut. Danke
Genuine Hotels.com guest review
1 night romance trip Jul 2, 2015
A Traveler
CH
3.0 / 5Good
"Für Kurzreisen gut geeignet, Preis sehr gut"
Schöne Einrichtung, ruhige Lage an einem Friedhof, sehr gute Erreichbarkeit mit der Tram, Supermarkt um die Ecke. Parken ist dort ein riesiges Problem.
Genuine Hotels.com guest review
1 night business trip Jun 9, 2015
Jacob
DE
4.0 / 5Excellent
"Gerne wieder"
Angenehmer Kurzaufenthalt. Alles was man braucht ist da. Ruhige Lage im obersten Stock.
Genuine Hotels.com guest review
1 night trip Jun 5, 2015
A Traveler
CH
4.0 / 5Excellent
Ich hatte ein wenig Pech - da beim ein-checken die Schlüsselbox defekt war und bis jemand kam ging eine Stunde und 20 Minuten ins Land - nur bedingt lustig wenn man morgens um halb vier aufgestanden ist - kann aber passieren. Die Beschreibung was die Preise betrifft war insofern schlecht da dort klar der Hinweis stand das Vor-Ort bei Abreise gezahlt wird. Über Venere wurde dann aber doch vorab eingezogen - der Hinweis darauf wurde nicht besonders kundenfreundlich beantwortet. Schade - da alles andere wirklich OK ist.
Genuine Venere guest review
Other trip May 12, 2015
A Traveler
DE
5.0 / 5Outstanding
"A lovley place to stay"
We were staying in Zurich for a couple of days - the Hotel was very lovley. It didnt feel at all that we were staying in a Hotel. It was more like a one roomed flat we were living. We definately would book it again - with the Tram it only takes around 15minutes to the City Center. Lovley place!
Genuine Hotels.com guest review
5 night romance trip Dec 25, 2014
Yasmin
CH
3.0 / 5Good
"Si potrebbe fare meglio"
buona posizione, spazi adeguati. Insufficiente dotazione in cucina, luci soggiorno modeste, televisore solo in soggiorno e con accesso ai soli canali in lingua tedesca
Genuine Hotels.com guest review
1 night business trip Dec 29, 2014
Valerio
IT
3.0 / 5Good
"Appartement charmant mais peu pratique"
C'était mon deuxième séjour dans cet immeuble. Mon appartement était situé au dernier étage, ce qui lui donnait un certain charme (poutres apparentes). Par contre, le lit était très mal placé et difficile d'accès. Du coup, l'équipe de nettoyage ne peut pas passer l'aspirateur dessous, ce qui m'a permis de faire des découvertes... surprenantes (et peu appétissantes, je vous passe les détails). Par ailleurs, j'ai trouvé que le nettoyage de la literie laissait sérieusement à désirer. Il est également difficile d'échapper aux odeurs de cuisine des autres locataires. Ces points négatifs sont regrettables, car sinon cet immeuble est bien situé et dans un quartier calme.
Genuine Hotels.com guest review
5 night business trip Nov 9, 2014
Emmanuel
CH
4.0 / 5Excellent
"Gerne wieder"
War weiter vom Zentrum entfernt als erwartet, aber gut. Einrichtung sehr zweckmässig, nur Flaschenöffner hat gefehlt. Kopfkissen könnten besser sein.
Genuine Hotels.com guest review
2 night romance trip Nov 21, 2014
A Traveler
CH
3.0 / 5Good
"報告が遅い"
アパートメントなので鍵は暗唱番号で機械から受け取る、WIFIのログインも事前にSNSで受け取るというシステム。 鍵の受け取りは事前にemailで連絡がありましたが、SNSは私の場合は受信不可の設定だったので結局WIFIは利用できませんでした。 予約が直前だったのもありますが、連絡が遅いし、困った時すぐに連絡できないのも海外では恐ろしいことです。emailは例えば前日の宿泊先がWIFIなしだったら、私はこのことを知る由もない訳で、どうなっていたかわかりません。 当日の宿泊先のWIFIを利用して次の日の宿泊先を予約する予定だったとしたら、安易にWIFIが利用できるなどという条件は提示しないでいただきたいものです。 設備は全く問題なし。清潔。 立地は駅からは30分ほど歩きますがトラムから近くわかりやすい。 治安よし。 利用者の条件によりけりということで総合評価は普通とさせていただきます。
Genuine Hotels.com guest review
1 night trip Sep 24, 2014
seran
JP
4.0 / 5Excellent
"Helles, freundliches Appartement, gute Lage"
Was fehlt: mehr Haken Badezimmer, Garderobenhaken neben Tür, bessere Beleuchtung, 2. Nachttischlampe, 2. Nachttisch, Zahnputzgläser, 1 mittlerer Topf mit Deckel (3 l), Besteck und Geschirr für 4. Person, 1-2 (Plastik)-Schüsseln, 1 Kochlöffel, 2 Schwamm-Putztücher, Grundvorrat (Reste der Vorgänger:) Geschirrspülmittel, Salz, Essig, Öl, Gewürze, evtl. Waschpulver und Geschirrspülmittel. Schön ist: 3 Fenster mit Aussenjalousien, Holzfußboden, Raumgröße, Badinstallationen, Ruhe im Haus, sehr gute Anbindung an Tram und Bus, sehr gute Einkaufsmöglichkeiten. Insgesamt waren wir sehr zufrieden. Danke!
Genuine Expedia guest review
Other trip Aug 19, 2014
EM
DE
4.0 / 5Excellent
"Appartement a tres bon prix."
Facile a trouver et faire le check in. J'ai vecu dans la suisse et c'est un appart typique de la ville.
Genuine Expedia guest review
Other trip Jun 5, 2014
Chuechebueb
FR
4.0 / 5Excellent
Genuine Venere guest review
Other trip Aug 11, 2014
A Traveler
US
4.0 / 5Excellent
Genuine Hotels.com guest review
1 night family trip May 26, 2015
HWEJIN
GB
4.0 / 5Excellent
Genuine Hotels.com guest review
1 night trip with friends Oct 20, 2015
Not Provided
CH
4.0 / 5Excellent
Genuine Hotels.com guest review
1 night romance trip Jun 5, 2015
nicole
CH
4.0 / 5Excellent
Genuine Hotels.com guest review
2 night trip Aug 2, 2014
A Traveler
CH
4.0 / 5Excellent
"Für Kurzreisen gut geeignet,Preis sehr gut"
Genuine Expedia guest review
Other trip Jan 15, 2014
R. u. A.
DE

TripAdvisor reviews for Apartment Swiss Star Aemtlerstrasse

Overall rating:Based on 1 traveler reviews

Most recent traveler reviews:

Overall Rating
"apartamentos grandes e confortáveis"
11/27/15 Yuli D Sao Paulo, SP
Recebi um upgrade para esses apartamentos. Infelizmente só consegui ver quando já estava no outro local. Porém, a surpresa ao ver o quarto compensou os transtornos. O apartamento é grande, muito agradável. Passei pouco tempo por lá mas recomendo. Não é exatamente um hotel, são apartamentos mesmo. Com local para cozinhar e tudo o mais.
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