It was okay very clean room but was disappointed the bar did not remain open late on Friday or Saturday night. This was an average hotel not a five-star get awayGenuine Hotels.com guest review
"Girls Galveston Getaway"
Wonderful ocean view! Exactly what we expected from the pictures and description online.Genuine Hotels.com guest review
"nice hotel for a stopover"
Nice hotel, temperature was a little hard to control but otherwise clean and comfortable.Genuine Hotels.com guest review
"Saved to my favorites"
This hotel is further down on the seawall, away from the chaos, but is still close to all the fun. Nice views of the beach. Stayed 2 nights in 2 different rooms (2 separate reservations). Both rooms were very clean. The beds are super comfortable. The only thing (and this did not phase me and my husband in the least) is that there is no complimentary […] breakfast, but they do have a bistro in the lobby area. All-in-all quality is perfect for the price. Love this hotel. Read moreGenuine Hotels.com guest review
"Good service, noisy a/c"
We got the room to sleep in, and about the only real hiccup was that the a/c unit was noisy at first, sounding like a train whistle when it started up. Over time the noise died down to just some rattling. Other than that, the bed was soft, the pillows mixed (I'll bring my own pillow next time I go to ANY hotel), and the people were friendly.Genuine Hotels.com guest review
I went alone, and I found the room with one King size bed and pull-out bed to be spacious. My whole family could have been there comfortably.Genuine Hotels.com guest review
The stay was. Rey nice except that we returned to our room at 3 pm our room had not been cleaned.....I feel that by 3 pm I would like my room done.Genuine Hotels.com guest review
There are two Marriott hotels that share the same property. One is the Courtyard and the other is their extended stay hotel. We booked the Courtyard and when we arrived to check in, they switched us to the extended stay hotel. We weren't thrilled about about being switched to the extended stay hotel since their beds are really hard. There are no options […] in the extended stay hotel for a king size bed in the room since they are set up like "apartments". Overall, it was disappointing to be switched at the last minute, especially since we booked in advance and were confirmed for the Courtyard. But since it was just a one-night stay, it wasn't a huge deal. However, knowing they will switch people from one hotel to the other without telling them in advance will definitely be the reason we won't stay there again. Read moreGenuine Hotels.com guest review
The room was beautifully decorated and very quiet. My only complaint was the a/c and or heater was very noisy. Fortunately I travel with a white noise maker so I can sleep well. I would go back again.Genuine Hotels.com guest review
This hotel was well worth the money spent. The room was clean and quiet; almost like home.Genuine Hotels.com guest review
"A good place to stay."
Great hotel for the price we got. It was a get away for the new year, did not have a chance to use the pool because of the weather, but it looked very nice and clean. The room was very nice with lots of elbow space, did not feel cramped. Bathroom was nice and clean with enough space. My only complaint with the room was the AC unit, It continuously made […] this annoying sound and the system would not allow me to turn of the unit. On amenities, it would have been nice to have a continental breakfast and especially a pot of complimentary coffee in the lobby. Other then the two packs they give you in your room, you have to pay if you want a second cup at starbuck's prices. On location, We liked being away from the busy eastside of the Island. So much less noise. Overall nice place and we would consider staying here again. Read moreGenuine Hotels.com guest review
Besides the room being completely beautiful, it was very clean and super comfortable. I have always loved staying at the Marriott hotels but, this was definitely my favorite stay. We have decided to make this stay and annual thing so we will be back next year! Although, there's only a few things to do around you, we were okay with that because there […] were no distractions. Our view of the ocean was stunning, as well. We really recommend this hotel! Read moreGenuine Hotels.com guest review
"Above and beyond!"
Even though the weather did not work out in our favor we absolutely loved Galveston and the overall experience. The staff was extremely friendly rooms were clean we even had to leave two days early due to a family emergency and they offered to give us a refund for the two days. I highly recommend this hotel and I would gladly stay here anytime!Genuine Hotels.com guest review
GoodGenuine Hotels.com guest review
"New Years Eve Stay"
Great hotel and great location!Genuine Hotels.com guest review
"New, clean, & cozy!"
The four of us stayed very comfortably in this hotel. The view of the gulf from our room was spectacular! This hotel is pretty new and well kept. Our beds and rooms were cozy and very clean. The location is close to all the main Galveston attractions. The next time we visit Galveston, we're definitely staying at this hotel!!Genuine Hotels.com guest review
It was very nice and pleasant .Genuine Hotels.com guest review
Very nice hotel. Room perhaps a little smaller than competitors but everything was new and in good orderGenuine Hotels.com guest review
"Look No Further!"
Quiet and peaceful-could be because of the location (away from the hustle-bustle of the high-traffic areas) Excellent view from our room of the seawall.. Only minutes away from Moody Gardens Beds were very comfortable Bathroom was handi-cap assessible The staff members we saw were very friendly and helpful Rates 10 out of 10 for us!Genuine Hotels.com guest review
"Moody Gardens trip"
Very clean room and friendly staff.Genuine Hotels.com guest review
"I had a great stay will recommend!!!"
I had a great experience felt at home the food was great the employees were very kind and generous and they approached me with a smileGenuine Expedia guest review
A/C didn't work that great but other than that it was a good stay.Genuine Expedia guest review
"Great hotel, but power outage common?"
The hotel was great. Very clean and well appointed room. Free covered parking was available. The electric power went out in the early morning for an hour or so. Normally that would not concern me very much, but I had read a previous review that mentioned that happening to them as well.Genuine Hotels.com guest review
greatGenuine Hotels.com guest review
Outstanding: this is our second time stayingbhere in our short getaways to Galveston. PerfectGenuine Hotels.com guest review
The hotel is right across from the beach we had a seaview room which was spotless. The receptionist Lena was amazing and could not do enough for us. The only downdide was the hotel was fully booked the next night or we would have extended our stay.Genuine Expedia guest review
"Very nice employees, beautiful hotel good location"
Our room was great! The property was well taken care of and the staff were amazing! Everyone was very polite and we had every thing we needed. The view was a great one, the only complaint I had has nothing to do with the hotel or staff it was just that the location of this hotel on the Seawall does not have access to the sandy beach only the rocky beach […] but that was okay we just had to get in our car and drive down the road a bit to get to where we could walk on the beach. The hotel was beautifully laid out with the pool and sitting areas! Would stay again! Read moreGenuine Hotels.com guest review
"Clean hotel yet........"
The hotel was ver clean yet the staff needs help. We're in town for one day, with a 3yr old in tow, the pool was his priority. We were to the hotel had an indoor and outdoor pool. NOT, only out door. When we arrived we were told the pool that day wouldn't open until 5pm. NOT cool. We were told breakfast was at 6am. NOT, at least not on Saturday. Breakfast […] is at 7am. We had an event we had to be at at 7. We asked about recommendations for breakfast. We were told they really didn't know about local restaurants. My wife was told they could make her a smoothie in the morning. The morning staff said they were not trained in how to make smoothies. Clean, nice room, not thrilled with the staff. Not staying here again for the money we paid. Read moreGenuine Hotels.com guest review
Response by Courtyard by Marriott Galveston Island Gulf Front Let me start by thanking you for your comment of our property. We take each comment as an opportunity to grow and further develop our staff. I want to take this time to apologize to you for the experiences you had at our property. These exxperiences you had , by no means, are the impressions we like to leave upon our guests as a part of the Marriott brand! I can assure you that your comment has been discussed and addressed with the appropriate team members and management personnel. I would like to invite you to give our property another oppurtunity to prove to you that we are a great place to stay! If you would like to give us another chance, please feel free to contact the property directly and any of our Front Office staff will ensure every detail of your reservation.
"Great quick get away"
It was very nice. We had a girls weekend & they loved the room. We had the double queen. 4 women and it was plenty of room. All of the amenities were nice. We will definitely be back.Genuine Hotels.com guest review
We were able to check-in early. The room was great. The bed was very comfortable. And the pool was very clean. Great experience.Genuine Expedia guest review
"Noisy HVAC cut our vacation short"
There is a major problem with the HVAC design that cut our stay short. The window HVAC units were very noisy during moderately strong winds; being along the Gulf, that was all night long. It resulted in a loud, pulsating howl that made bedside reading difficult and sleep impossible. It was not unlike having an open window in a car travelling 70 mph. Staff […] was accommodating; they moved us from our original room, to no avail. Two other rooms had the same problem. The clerk indicated that they were aware of the problem and attributed it to faulty 'eco-green window units'. I recommend that the HVAC supplier design and implement a solution. Once remedied the hotel will rate as a top notch facility that we would re-visit. Read moreGenuine Hotels.com guest review
Response by Courtyard by Marriott Galveston Island Gulf Front Thank you for your review of our property, the Courtyard Galveston Island Gulf Front. We sincerely apologize that we could not properly accommodate you due to the circumstances surrounding the air conditioning in your room. We assure you that we have discussed your comment with the appropriate departments and that the issue has been addressed. Although we could not accommodate you in the proper manner that you deserve, we would love it if you would give us another chance to prove that our hotel is a great place to stay! Again, we sincerely appreciate your feedback!
"Very Nice Hotel Near Beach"
The Hotel Staff and Hotel were very nice. Beautiful Pool. We enjoyed our stay and will stay here again!Genuine Expedia guest review
Great location. Beautiful pool. Would have been nice to have free breakfast.Genuine Expedia guest review
"Enjoyed my stay"
The good: clean rooms new building ocean views for half of the rooms Covered parking Nice pool The bad: no beach in this section, just rocks mosquito in the parking garage was annoying Summary: I would stay here again any timeGenuine Hotels.com guest review
We really enjoyed our stay there. Only thing that could make it better is free breakfast but it was great.Genuine Hotels.com guest review
"A day on the beach in Galveston."
Perfect for our needs. Vsiting family with beach rental. Afforded us easy access to area attractions.Genuine Expedia guest review
We were told September is beginning of mosquito season, BEWARE!Genuine Hotels.com guest review
I'll start with the good. The pool was excellent and the Gulf of Mexico was right across the street. It is close to everything, but every hotel in Galveston is close to everything. :) The bad? No breakfast of any kind unless you buy it from them. Really? Not even some cold cereal and milk for my grandkids? The staff was uneven, some good, some not […] so good. A/C took a long time to cool things down. Read moreGenuine Expedia guest review
Response by Courtyard by Marriott Galveston Island Gulf Front Dear Verified Traveler, I would first to thank you for your review of your stay with us. We appreciate each and every opportunity to better our team. I would like to also apologize for any inconveniences experienced during your stay with us. It is by no means the standards we would hope to hold here at Courtyard by Marriott. Our guests are our top priority and our main concern at all times. I would like to assure you we have taken steps in our housekeeping and engineering as well as our front office departments to ensure each of our guests have nothing short of an exemplary stay.
"Great hotel, quiet end of seawall"
Checked in on a Saturday afternoon. We noticed the room was a bit warm, but shut the blinds and turned down the air before we went down to the pool. Pool was beautiful, plenty of chairs and a bar for adult beverages, smoothies and snacks. *Bar was only open Friday and Saturday. Returned to the room, which was a bit cooler, showered (decent water pressure, […] lackluster shampoo/body wash) and ventured out again. We both had a difficult time sleeping that night as it was so warm in the room. In the morning, after poor sleep - we went and told an individual at the front desk. He apologized and offered to move us rooms, and even upgraded our room to a king suite (same room but addition of a balcony). We moved that afternoon as a room became available - and had no issues. Bed was super comfortable, and we appreciated the great service fix. Parking out front and in garage (no extra charge) was always available. We walked across the street, no beach but were able to go down the stairs and sit on the rocks to enjoy the waves over our feet. They had small bar/lounge area - which we didn't use but looked nice with lots of food/beverage choices. Read moreGenuine Expedia guest review
Everything about this hotel was as close to perfect as you can get.Genuine Hotels.com guest review
We went for the weekend with my daughter. & two grandkids. The room had plenty of space for the kids. We got the Queen Suite. The pool was nice for the kids. I loved this place. Close to Pleasure Pier & other attractions. Just wish they had a breakfast buffet like other hotels. It would have been nice to go eat breakfast in the hotel instead of driving […] to go eat breakfast. If you plan on visiting Galveston. This is the nicest place I ever stayed there Read moreGenuine Hotels.com guest review
"nice place to stay overall for the price"
We arrived in mid September. The room was comfortable, but only because we brought a small fan to use in the room. The A/C units do not put out enough cold air, makes me wonder what the room would be like during the 100+ degree days in the hot summer. Surprised that Marriott does not address this since I am not the only one posting a comment like this. […] Other than that, fine. Read moreGenuine Expedia guest review
Everything was great. Really appreciated having the shuttle to take us to and from places. Only thing I'd recommend is it would be nice to have a continental breakfast. Really enjoyed my stay.Genuine Hotels.com guest review
After a long, HOT day my kids were ready to hit the pool only to be told the pool was closed. The restaurant was ok. TVs didn't seem to work in the booths. But it was only for one night so.....Genuine Hotels.com guest review
"One of the Best Places in Galveston"
Hotel is great! Very nice pool with bar and fire pit. Front desk personnel was friendly and accommodating. We also loved that they had a shuttle that drove us to our nightly destinations! The driver was very friendly and patient! Room was well appointed and very clean and comfortable. Very nice selection of food in the bistro and a very relaxing and […] comfortable area off the lobby to have a drink and snacks before we went out. My only complaint was I got up very early on Sunday and checked in the lobby for coffee twice, at 6 am and 7 am and the girl at the front desk said she would make it when she had time. There should have been coffee by then! Besides that everything was awesome! Will stay there the next time I am in Galveston. Read moreGenuine Hotels.com guest review
Excellent hotel. Pool was awesome. Wonderful ocean view. Really great location. A short distance on the beach road from anything you would want to do. Hotel is 1 1/2 years old. I would definitely stay here again.Genuine Expedia guest review
"better than expected"
The hotel was much better than I expected. The staff was friendly and very helpful. The hotel is close to the beaches, restaurants, and attractions. Overall we had a great stay.Genuine Hotels.com guest review
Great hotel, the rooms were clean, the hotel was clean. Only complaint would be the Mosquitos in the garage and in the elevator. But great hotel near all the activities in Galveston.Genuine Expedia guest review
Great place! Very nice staff and clean hotel.Genuine Hotels.com guest review
"Waterfront yes. Beachfront no."
Room was great. Elevators had a horrible smell and dirty carpeting. Room card did not work and was several hours before we got a replacement. Hotel is non-smoking I found out even though I requested smoking room on Expedia. You cannot bring outside food or drinks (not even soda) to the pool area. They have a private bar you must use.Genuine Expedia guest review
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