All hotels in Vienna, Austria
1 room, 2 adults
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Linke Wienzeile 224, Vienna, Vienna, 1150, Austria, ‏‎800-491-6126
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4.4 / 5Excellent

Score breakdown (from 1,584 reviews)

Average rating for:

  • Cleanliness
    4.6
  • Service
    4.4
  • Comfort
    4.4
  • Condition
    4.5
  • Neighborhood
    4.0
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5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Nice size room for our family of 4
Genuine Hotels.com guest review
1 night family trip Jun 21, 2015
A Traveler
US
4.0 / 5Excellent
"Good business hotel"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    2.0
Good business hotel but not for family vacations.
Genuine Hotels.com guest review
Response by Star Inn Hotel Wien Schonbrunn
Dear Fatma Mostafa, we very much appreciate your comments regarding your stay at the Star Inn Hotel Wien Schönbrunn. It is always a pleasure to receive feedback from our guests. But why are we just a business hotel? We have family rooms with 3 or 4 beds, as well as rooms with connecting doors. Children under 12 years get free breakfast. We would be very pleased to welcome you and your family again at Star Inn Hotels. With kind regards Sabine Lugstein, Guest Relation Manager & your Star Inn Hotel Wien Schönbrunn Team
4 night family trip Jun 16, 2015
FATMA MOSTAFA
US
5.0 / 5Outstanding
"Summer vacation"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Hard to find without Internet. Once there great clean hotel. Groceries on the corner. Good internet.
Genuine Hotels.com guest review
Response by Star Inn Hotel Wien Schonbrunn
Dear Guest, we are delighted to read about your nice experience and thank you for your compliments. We hope you will keep your stay at our Star Inn Hotel Wien Schönbrunn in good memories and would be happy to welcome you back in future. In the meantime, we remain, sincerely, Sabine Lugstein, Guest Relation Manager & your Star Inn Hotel Wien Schönbrunn Team
2 night family trip Jun 17, 2015
A Traveler
US
4.0 / 5Excellent
"good location and hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
tiny compact room was upgraded to a suite for a very reasonable price great place to stay
Genuine Hotels.com guest review
3 night romance trip May 23, 2015
gord
US
4.0 / 5Excellent
"Nice and clean hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
• Right across from the metro station (Langenfeldgasse on U4/U6), 3 mins walk crossing the bridge. • It's outside of the City Center. But U4/U6 will take you into the city easily and in just a few stops. • SPAR (supermarket) is right next to it – it closes at 7:00pm and Sundays • Room is clean and comfortable. Pillows are flat, so ask Reception for additional pillows if you desire. • No coffee maker in the room – but why would you need it while there are tons of café shops offering delicious coffee & pastries?!
Genuine Hotels.com guest review
Response by Star Inn Hotel Wien Schonbrunn
Dear Guest! thank you very much for taking the time to describe your impressions regarding your stay at Star Inn Hotel Wien Schönbrunn. We are happy that you were satisfied with our location and our ''clean and comfortable rooms''! Thank you for being our guest and thank you for sharing your positive experience. Kind regards Eva Reiner Resident Manager
3 night romance trip May 16, 2015
Jo-Yi Ariel
US
4.0 / 5Excellent
"Vienna 2 day"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    3.0
Great location near U Bahn and clean, modern room.
Genuine Hotels.com guest review
Response by Star Inn Hotel Wien Schonbrunn
Dear Guest, thank you for choosing our hotel and for sharing your feedback regarding your stay at the Star Inn Hotel Wien Schönbrunn We are happy that you were very satisfied with our location and our rooms that you had a good holiday in Vienna. We are looking forward to welcoming you back to the Star Inn Hotel Wien Schönbrunn. Sincerely, Sabine Lugstein, Guest Relation Manager & your Star Inn Hotel Wien Schönbrunn Team
1 night family trip May 14, 2015
A Traveler
US
4.0 / 5Excellent
"Clean,New and Close."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Location is great! Literally on the street to the center of town . Very clean.New looking. Nice grocery store in the building. Public transport close. Would stay here again. Parking is expensive is only downside.
Genuine Hotels.com guest review
Response by Star Inn Hotel Wien Schonbrunn
Dear Patricia, thank you for choosing our hotel and for sharing your feedback regarding your stay at the Star Inn Hotel Wien Schönbrunn We are happy that you were very satisfied with our cleanliness and location and that you had a good holiday in Vienna. The special price for hotel guests is per car per day € 15.00 in our garage. Parking on the street costs € 2,00 per hour, between 8:00 to 19:00 clock. We are looking forward to welcome you back soon in our Hotel. Sincerely, Sabine Lugstein, Guest Relation Manager & your Star Inn Hotel Wien Schönbrunn Team
2 night family trip May 8, 2015
Patricia
US
5.0 / 5Outstanding
"Excellent confortable hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Nice new modern hotel. Near U train station(4 stations to old town) and Spar Supermarket. Room was clean,looking still as new and confortable. Room is exactly as in the pictures. I would highly recommend it
Genuine Hotels.com guest review
Response by Star Inn Hotel Wien Schonbrunn
Dear Calin, thank you very much for your visit and your value to the hotel! It's great to know, that everything our hotel was right for you and that you had a nice time with us. Specially we'd like to thank to you for recommending our hotel Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabine Lugstein, Guest Relation Manager & your Star Inn Hotel Wien Schönbrunn Team
1 night romance trip May 6, 2015
Calin
US
5.0 / 5Outstanding
"better than expected."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Convenient location. Excellent value. Good sized rooms and professional and helpful staff. Can't go wrong with this one.
Genuine Hotels.com guest review
Response by Star Inn Hotel Wien Schonbrunn
Dear Yvonne, we are delighted to read about your nice experience and thank you for your compliments. Specially I'd like to thank you the pretty words you wrote about our helpfull staff. We hope you will keep your stay at our Star Inn Hotel Wien Schönbrunn in good memories and would be happy to welcome you back in future. sincerely, Sabine Lugstein, Guest Relation Manager & your Star Inn Hotel Wien Schönbrunn Team
2 night trip with friends May 1, 2015
Yvonne
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    -
  • Neighborhood
    5.0
I made a week for Eastern with my wife and my two daughters: we were very satisfied. The room and the bathroom are huge, the underground station just in front of the hotel and a garage is available. Last but not least the price is competitive especially considering the quality offered.
Genuine Venere guest review
Other trip Apr 8, 2015
A Traveler
US
5.0 / 5Outstanding
"Best price"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Perfect location, infront of the subway, great value for money, clean new rooms , yet i arrived at 11 am and no early check in was possible, i had to wait two hours at the lobby till geting my room at 1 pm , it is not the hotel problem and they provide me the room one houer earlier than their check in time , but i was soooo tired and i expect more help
Genuine Expedia guest review
Other trip Apr 1, 2015
Michael Nasr
US
5.0 / 5Outstanding
"Perfect location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Perfect location near Schoenbrunn and Ubahn, parking available and cheap, great value, nice modern room and bathroom. I just wanted more light and more or better pillows.
Genuine Hotels.com guest review
Response by Star Inn Hotel Wien Schonbrunn
Dear Darlene, thank you for choosing our hotel and for sharing your feedback regarding your stay at the Star Inn Hotel Wien Schönbrunn We are happy that you were very satisfied with our location and that you had a good holiday in Vienna. Additional pillows are always available at the reception desk. We are looking forward to welcome you back soon in our Hotel. Best wishes to Virginia Sabine Lugstein, Guest Relation Manager & your Star Inn Hotel Wien Schönbrunn Team
2 night family trip Mar 19, 2015
Darlene
US
5.0 / 5Outstanding
"Clean, modern, well-located, and well-managed"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This hotel is relatively new. Its decor throughout is modern Exceptionally clean throughout, including my room on the 6th floor. The room: Sufficiently spacious... not cramped. Modern, well-designed bathroom. Excellent WiFi service (free). Flat screen HD TV with plenty of channels. Best "soundproofing" I've had in any hotel (I could hear NOTHING from the rooms on either side of me, even though those rooms were occupied.). Most street sounds also eliminated by triple-pane windows. Furnishings were modern and tasteful, but no "foo-foo", e.g., no pictures and/or photos on the walls. Furniture was modern and functional but not elegant. Breakfast: A little pricey, but worth it. Excellent selections and very bright, clean environment. Staff: Front desk, maids, and breakfast room personnel were all helpful, positive, and quite professional. Location: I could see the U-Bahn station from my room... just one minute walk from the hotel's front door. Neighborhood: Like most in Vienna, it felt safe at any hour. This hotel is well-managed, well-designed, and an exceptional value. I would not call it "elegant", and if that's what you're looking for you should choose another hotel. But it is clean, modern, well-located, and well-managed.
Genuine Expedia guest review
Response by Star Inn Hotel Wien Schonbrunn
Dear Tex, thank you very much for sharing your feedback on your recent stay with us. It is very encouraging to read that we where able to provide a perfect stay for you and especially that you found our team very friendly. As a 3-star Hotel we provide the basic requirements of todays travellers - best quality at good value for money. We are looking forward to welcoming you back to the Star Inn Hotel Wien Schönbrunn. With kind regards to the Colorado mountains Sabine Lugstein, Guest Relation Manager & your Star Inn Hotel Wien Schönbrunn Team
Other trip Mar 19, 2015
JD
US
5.0 / 5Outstanding
"Excellent option for a weekend visit"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great option for a weekend in Vienna, economic clean, great staff, good Braekfast, across the street there is a Subway station, is Two stations away from West Viena Train Station and about 6 Stations from downtown
Genuine Expedia guest review
Response by Star Inn Hotel Wien Schonbrunn
Dear Oskar, thank you for choosing our hotel and for sharing your feedback regarding your stay at the Star Inn Hotel Wien Schönbrunn We are happy that you were very satisfied with our location and that you had a nice weekend in Vienna. Specially I'd like to thank you the pretty words you wrote about our friendly staff! We are looking forward to welcome you back soon in our Hotel. Sincerely, Sabine Lugstein, Guest Relation Manager & your Star Inn Hotel Wien Schönbrunn Team
Other trip Mar 16, 2015
Oscar
US
5.0 / 5Outstanding
"Nice Hotel for good price"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
The hotel is very clean and modern, the rooms are so nice. I really enjoyed my stay. It has a metro across the street which is perfect!!
Genuine Expedia guest review
Other trip Mar 12, 2015
Mimi
US
5.0 / 5Outstanding
"Good hotel with easy access to public transport"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The room was clean and modern. Customer service was good. This hotel is located across the Längenfeldgasse station (U- Bahn, Line U4); you just literally have to cross the street. There is a supermarket on the same building of the hotel, which was convenient.
Genuine Expedia guest review
Response by Star Inn Hotel Wien Schonbrunn
Dear valued Guest, thank you very much for sharing your feedback on your recent stay with us. It is very encouraging to read that we where able to provide a perfect stay for you and especially that you found our service was good. We are looking forward to welcoming you back to the Star Inn Hotel Wien Schönbrunn. With kind regards to Seattle Sabine Lugstein, Guest Relation Manager & your Star Inn Hotel Wien Schönbrunn Team
Other trip Feb 28, 2015
RG
US
5.0 / 5Outstanding
"Great hotel and great location"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This is my second stay in this hotel. After 2 years everything is basically the same. Great location, great big beds, parking garage in the hotel basement and great value for money. The hotel is rated 3 stars but business rooms are easily 4 stars.
Genuine Expedia guest review
Response by Star Inn Hotel Wien Schonbrunn
Dear Aleksandar, thank you for choosing our hotel and for sharing your feedback regarding your stay at the Star Inn Hotel Wien Schönbrunn We are happy that you were very satisfied with our location and our beds and that you give us 4 stars -:). We are pleased that you had a good holiday in Vienna. We are looking forward to welcome you back soon in our Hotel. Sincerely, Sabine Lugstein, Guest Relation Manager & your Star Inn Hotel Wien Schönbrunn Team
Other trip Feb 21, 2015
Aleksandar
US
5.0 / 5Outstanding
"Excellent Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
A very nice hotel at a very good price. Spacey room with great facilities. The hotel was very clean - had a nice little convenient bar in the lobby and a great breakfast room. There appears to be several Star Inn Hotel in various countries - I would definitely choose to stay at any of these if they are like the one in Vienna. The hotel is located directly across from the subway for great travel anywhere in the city. There's a nice grocery store in the same building block for food choice.
Genuine Expedia guest review
Response by Star Inn Hotel Wien Schonbrunn
Dear Guest, we very much appreciate your comments regarding your stay at the Star Inn Hotel Wien Schönbrunn. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabine Lugstein, Guest Relation Manager & your Star Inn Hotel Wien Schönbrunn Team
Other trip Feb 10, 2015
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    -
  • Neighborhood
    5.0
need bigger plate sgin
Genuine Venere guest review
Other trip Jan 30, 2015
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Good location. Very good hotel. Personal was helpful.
Genuine Expedia guest review
Response by Star Inn Hotel Wien Schonbrunn
Dear Maxim, thank you very much for taking the time to describe your impressions regarding your stay at Star Inn Hotel Wien Schönbrunn. We very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback. We will share your comments with the entire team. Your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabine Lugstein, Guest Relation Manager & your Star Inn Hotel Wien Schönbrunn Team
Other trip Jan 14, 2015
Maxim
US
4.0 / 5Excellent
"Great location"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Great location. Right across the street from an underground metro station which worked out great considering there was snow everywhere. Very convenient for us. No complimentary tea/coffee in the room otherwise no complaints and would definitely stay here again
Genuine Hotels.com guest review
Response by Star Inn Hotel Wien Schonbrunn
Dear Francis, thank you for choosing our hotel and for sharing your feedback regarding your stay at the Star Inn Hotel Wien Schönbrunn We are happy that you were very satisfied with our location and that you had a good holiday in Vienna. We are looking forward to welcome you back soon in our Hotel. Sincerely, Sabine Lugstein, Guest Relation Manager & your Star Inn Hotel Wien Schönbrunn Team
1 night romance trip Jan 2, 2015
Francis
US
5.0 / 5Outstanding
"very nice hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very nice hotel, just 5 minutes by пешид from downtown area of Vienna
Genuine Expedia guest review
Response by Star Inn Hotel Wien Schonbrunn
Dear Ivo, thank you for choosing our hotel and for sharing your feedback regarding your stay at the Star Inn Hotel Wien Schönbrunn We are happy that you were very satisfied with our location and that you had a good holiday in Vienna. We are looking forward to welcome you back soon in our Hotel. Sincerely, Sabine Lugstein, Guest Relation Manager & your Star Inn Hotel Wien Schönbrunn Team
Other trip Jan 4, 2015
Ivo
US
5.0 / 5Outstanding
"A nice surprise!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
A nice surprise! We had a huge room even for four people, especially by European standards. Even though it was outside the city center it was right across the street from the metro and only a few stops from major tourist sites.
Genuine Hotels.com guest review
2 night family trip Dec 27, 2014
Kevin
US
5.0 / 5Outstanding
"Clean and big room"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Very clean and close to everywhere by train.
Genuine Hotels.com guest review
3 night family trip Dec 26, 2014
ahkar
US
4.0 / 5Excellent
"Good Stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
My stay at the Star Inn was pretty good. The location is away from the city however there was a metro right outside. The evening staff were very helpful. I would definitely return.
Genuine Expedia guest review
Other trip Dec 30, 2014
Cheeks
US
4.0 / 5Excellent
"nice hotel"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
the hotel is near metro station and super market. Staff was very friendly and room is quite spacious.
Genuine Expedia guest review
Other trip Dec 21, 2014
Haris
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
Close to metro station, good connections to all direction we were interested in. Comfortable, clean room.
Genuine Expedia guest review
Response by Star Inn Hotel Wien Schonbrunn
Dear Guest, thank you for choosing our hotel and for sharing your feedback regarding your stay at the Star Inn Hotel Wien Schönbrunn We are happy that you were very satisfied with our location and that you had a good holiday in Vienna. We are looking forward to welcome you back soon in our Hotel. Sincerely, Sabine Lugstein, Guest Relation Manager & your Star Inn Hotel Wien Schönbrunn Team
Other trip Nov 20, 2014
A Traveler
US
5.0 / 5Outstanding
"Excellent price/quality ratio"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
A new and clean hotel not very faraway from town center with an convenient underground parking.
Genuine Hotels.com guest review
Response by Star Inn Hotel Wien Schonbrunn
Dear Cosmin, thank you for choosing our hotel and for sharing your feedback regarding your stay at the Star Inn Hotel Wien Schönbrunn We are happy that you were very satisfied with our location and that you had a good holiday in Vienna. We are looking forward to welcome you back soon in our Hotel. Sincerely, Sabine Lugstein, Guest Relation Manager & your Star Inn Hotel Wien Schönbrunn Team
1 night trip with friends Nov 11, 2014
Cosmin
US
4.0 / 5Excellent
"Close to subway, friendly reception"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Nice stay. Close to subway which made it easy to get around town and to/from train station. Friendly reception. We were given a very comfortable room on the 6th floor with a nice view.
Genuine Hotels.com guest review
Response by Star Inn Hotel Wien Schonbrunn
Dear Michael, we very much appreciate your comments regarding your stay at the Star Inn Hotel Wien Schönbrunn. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabine Lugstein, Guest Relation Manager & your Star Inn Hotel Wien Schönbrunn Team
2 night family trip Sep 13, 2014
Michael
US
5.0 / 5Outstanding
"Perfect"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I booked based on the reviews and prices, and wasn't disappointed. The room was clean, large and enjoyable. The staff was friendly, professional and extremely helpful. Wifi worked great. Getting to the center of town and Schloss Schonbrunn was very easy. As most reviews mention, the subway station is right next to the hotel. The nearby cheap supermarket is also a big plus and I frequented it daily for snacks. Honestly, there is nothing wrong I can think of. I think the 12 Euro price for a good hefty breakfast including great coffee is acceptable, considering the comfort of eating at the hotel. Breakfast at any of the cafes in town won't be that far off in price. Be sure to try the ham which is freshly sliced :) My only regret is that I didn't stay longer in this wonderful city.
Genuine Expedia guest review
Response by Star Inn Hotel Wien Schonbrunn
Dear Udi, thank you for choosing our hotel and for sharing your feedback regarding your stay at the Star Inn Hotel Wien Schönbrunn We are happy that you were very satisfied with our location and that you had a good holiday in Vienna. The ham is a original Serrano Ham. We are looking forward to welcome you back soon in our Hotel. Sincerely, Sabine Lugstein, Guest Relation Manager & your Star Inn Hotel Wien Schönbrunn Team
Other trip Nov 2, 2014
Udi
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    -
  • Neighborhood
    3.0
Next to Ubahn station,clean. great value for your money!
Genuine Venere guest review
Other trip Oct 30, 2014
A Traveler
US
4.0 / 5Excellent
"Nice hotel across the street from U-Bahn station"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Pros: convenient location. You can get anywhere by U-Bahn. breakfast is excellent, buffet style the room was comfortable and clean Wi-Fi is free and works well. The staff at the front desk was helpful and courteous. Cons: no exercise room We found it impossible to control the temperature. It usually was too hot and very dry. We opened the windows and that helped.
Genuine Expedia guest review
Response by Star Inn Hotel Wien Schonbrunn
Dear Guest, thank you for choosing our hotel and for sharing your feedback regarding your stay at the Star Inn Hotel Wien Schönbrunn We are happy that you were very satisfied with our location and that you had a good holiday in Vienna. We are looking forward to welcome you back soon in our Hotel. Sincerely, Sabine Lugstein, Guest Relation Manager & your Star Inn Hotel Wien Schönbrunn Team
Other trip Oct 28, 2014
Menachem
US
5.0 / 5Outstanding
"delightful time in vienna"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel is located right next to the train and easily to travel to the center of town in about 10 minutes. The staff are very professional,helpful and welcoming. The room was clean and very comfortable. we enjoyed are stay at the star inn hotel. The breakfast was amazing.
Genuine Hotels.com guest review
Response by Star Inn Hotel Wien Schonbrunn
Dear guest, thank you very much for taking the time to describe your impressions regarding your stay at Star Inn Hotel Wien Schönbrunn. We very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback. We will share your comments with the entire team. Your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabine Lugstein, Guest Relation Manager & your Star Inn Hotel Wien Schönbrunn Team
4 night trip Oct 6, 2014
A Traveler
US
4.0 / 5Excellent
"Great beds and lovely stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    3.0
While quite far out (close to Schonbrunn Palace, though), this was a very efficient and well-organized hotel. The optional breakfast was not good value, no hot items. Everything else was extremely confortable. The adjacent Spar supermarket was convenient.
Genuine Hotels.com guest review
Response by Star Inn Hotel Wien Schonbrunn
Dear Guest, thank you for choosing our hotel and for sharing your feedback regarding your stay at the Star Inn Hotel Wien Schönbrunn We are happy that you were very satisfied with our location and that you had a good holiday in Vienna. We are looking forward to welcome you back soon in our Hotel. Sincerely, Sabine Lugstein, Guest Relation Manager & your Star Inn Hotel Wien Schönbrunn Team Regarding breakfast, yes it's true we only have scrambled eggs as hot dish. But almongst others – we offer for breakfast: Original Serrano ham on ham slicer, smoked salmon - Premium quality, Austrian sparkling wine (winery Hagenbüchel), scrambled eggs (free-range), fresh fruit salad, several seasonal fresh fruits, Kellogg's Cereals, Nutella - nut spread, vegan spread, 5 more spreads, 5 different types of sausage (including 2 x poultry and ham), 6 different kind of cheese, vegetables, mayonnaise, mustard, Actimel, organic butter, Becel margarine, organic fruit and natural yogurt, muesli, organic milk, lactose-free milk, 4 different kind of jam and diabetic jam Made of the jam maker from Bad Ischl, a variety of pastries and roll and wholemeal roll, brown bread, bread for toasting, Danish pastry, ring cake, WMF coffee machines with Dallmayer coffee, Ronnefeld tea, 4 fruit juices (orange, apple, multivitamin and pink grapefruit) and much more. All you can eat and drink buffet and take-away coffee.
3 night romance trip Oct 17, 2014
A Traveler
US
5.0 / 5Outstanding
"Very nice"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very nice, clean , comfortable, Friendly staff, quite. near underground " längenfeldgasse" with U4 &U6 station, near SPAR supermarket. I like it so much. If I visit vienna again, I'll book at this hotel.
Genuine Expedia guest review
Response by Star Inn Hotel Wien Schonbrunn
Dear Ahmed, thank you for choosing our hotel and for sharing your feedback regarding your stay at the Star Inn Hotel Wien Schönbrunn We are happy that you were very satisfied with our location and that you had a good holiday in Vienna. We are looking forward to welcome you back soon in our Hotel. Sincerely, Sabine Lugstein, Guest Relation Manager & your Star Inn Hotel Wien Schönbrunn Team
Other trip Oct 20, 2014
Ahmed Sallam
US
4.0 / 5Excellent
"Convenient Location for a long stay."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The reason i chose this hotel was: 1. location - the subway is right outside of the hotel, Westbahnhof train station is 2 stops away by subway; city center is 4 stops away; Shoenbrunn palace 2 stops away (or 20min walk). 2. this is rather a budget hotel with clean room, in-room internet service, refrigerator, good ratings. The negatives are almost not worth mentioning: no kettle in the room; front desk could be a bit friendlier, i did not take breakfast option - too pricey so did not make sense for the price paid for the room.
Genuine Hotels.com guest review
Response by Star Inn Hotel Wien Schonbrunn
Dear Eugene, thank you for choosing our hotel and for sharing your feedback regarding your stay at the Star Inn Hotel Wien Schönbrunn. We're very sorry that they have the feeling the reception is not friendly. We are happy that you were very satisfied with our location and that you had a good holiday in Vienna. We are looking forward to welcome you back soon in our Hotel. Sincerely, Sabine Lugstein, Guest Relation Manager & your Star Inn Hotel Wien Schönbrunn Team
11 night romance trip Sep 13, 2014
A Traveler
US
5.0 / 5Outstanding
"Wow, a great hotel!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I booked this hotel not knowing anything about Vienna. It was more than i could have ask for. It was a short subway ride to anywhere. It was located on a main line, so getting to it or anywhere was great. I highly recommend this hotel. Clean, nice and great price!
Genuine Hotels.com guest review
Response by Star Inn Hotel Wien Schonbrunn
Dear Ronney, thank you for choosing our hotel and for sharing your feedback regarding your stay at the Star Inn Hotel Wien Schönbrunn We are happy that you were very satisfied with our location and that you had a good holiday in Vienna. We are looking forward to welcome you back soon in our Hotel. Sincerely, Sabine Lugstein, Guest Relation Manager & your Star Inn Hotel Wien Schönbrunn Team
4 night trip with friends Oct 11, 2014
ronney
US
4.0 / 5Excellent
"A wonderful hotel near the center of Vienna"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
My wife and I stayed at the Star Inn hotel in Vienna for 6 nights and wish to highly recommend it. We had a room facing the inside garden and the first thing we noticed is how quiet it was, although the hotel is located on a main road we could not hear any sounds coming from the outside which was wonderful. The room was very clean, average size for its type with a very big TV, the bed was very comfortable. The hotel is located just around the corner from a metro station, and getting to and from the airport was quick and easy using public transportation. It's only 2 stops to Schonbrunn Palace and 4 stops from the historic center of Vienna by metro, which means it takes around 10-15 minutes to get to and from the hotel to all major attractions in the city. We only had one breakfast at the hotel during our stay, priced at 12 Euros per person it is not very cheap but don't expect to pay much less for breakfast in the city, the breakfast buffet was very good and varied, perhaps lacking some vegetables but other than that it is a good value for money. There is also a Spar supermarket on the same building which was convenient. We had a very pleasant stay at this hotel and felt it offered great value for money, considering the location, facilities, comfort, cleanliness and the friendly staff. We highly recommend it.
Genuine Expedia guest review
Response by Star Inn Hotel Wien Schonbrunn
Dear David, we very much appreciate your comments regarding your stay at the Star Inn Hotel Wien Schönbrunn. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabine Lugstein, Guest Relation Manager & your Star Inn Hotel Wien Schönbrunn Team
Other trip Oct 16, 2014
David
US
5.0 / 5Outstanding
"Very close to the underground"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I am very satisfied with my stay. Apartment is spacious, clean, with big table, and refrigerator. There are safe boxes in special room near receptionists. Location is very close to the underground.
Genuine Hotels.com guest review
Response by Star Inn Hotel Wien Schonbrunn
Dear Vadim, thank you very much for taking the time to describe your impressions regarding your stay at Star Inn Hotel Wien Schönbrunn. We very much appreciate your comments regarding your stay with us. It is always pleasure to receive positive feedback. We will share your comments with the entire team. Your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabine Lugstein, Guest Relation Manager & your Star Inn Hotel Wien Schönbrunn Team
7 night family trip Sep 28, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    -
  • Neighborhood
    4.0
Room was very large (esp. for a European hotel) and, given this is a brand-new hotel, everything was spotless and very modern. Hotel itself is starkly modern, so if your coming for olde Viennese charm, you won't find it here. Large, wall-mounted flat-screen TV in room was great. Surrounding neighbourhood pretty ordinary, but with U-Bahn Station directly across the street, very convenient to get around (Vienna is rather spread out, so no matter where one stays, frequent use of U-Bahn & Strassenbahn is necessary to get around). That said, Schönbrunn Palace just 15-min. walk from hotel. Added plus is the brand-new SPAR supermarket on the ground floor of the hotel w/lots of deli items on offer, so spending extra EUR 15,- on breakfast is purely optional. This hotel is great value for the money (two of us stayed here for US $460 for a whole week).
Genuine Venere guest review
Other trip Oct 6, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    -
  • Neighborhood
    4.0
The room quality was excellent,clean and very, very spacious. Excellent shower and bathroom space also. I especially enjoyed the large comfortable lounge chair in the room, I would return from a long day of sightseeing,and just sit and relax until I felt my body again. The hotel is 5 minutes away from the center by U subway and the stop is across the street. There is also a Spar right on the corner. I felt as if I was in a 4 or even higher star hotel. Would definitely recommend. I stayed here from Sept.25 for 4 nights.
Genuine Venere guest review
Other trip Oct 1, 2014
A Traveler
US
4.0 / 5Excellent
"Modern convenient hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Hotel was comfortable and quiet -- on a main thoroughfare, but obviously well-built to keep the noise out. Everything was clean and still somewhat new looking. Staff was pleasant. Airport taxi for pre-dawn departure was reserved by the desk with my request for an economical one. They run 25-36 Euros. Since we ended up with the 36 Euro taxi, you might want to reserve your own on-line well in advance.
Genuine Expedia guest review
Response by Star Inn Hotel Wien Schonbrunn
Dear Peggy, thank you for choosing our hotel and for sharing your feedback regarding your stay at the Star Inn Hotel Wien Schönbrunn We are happy that you were very satisfied with our location and that you had a good holiday in Vienna. The taxi price is dependent on the traffic We are looking forward to welcome you back soon in our Hotel. Sincerely, Sabine Lugstein, Guest Relation Manager & your Star Inn Hotel Wien Schönbrunn Team
Other trip Sep 26, 2014
Peggy
US
3.0 / 5Good
"Okay hotel"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    2.0
This hotel was our least favorite of the hotels we stayed in during a two-week trip to Germany, Austria and France. The staff was not helpful at all, and rather curt with us. We had reserved a deluxe room and were given a handicap room with a strange shower and sink, only one drinking glass and only one chair in the room. When we asked at the desk for another glass, the woman said we could go to the bar ourselves and get one (she could have walked about five steps there to get us one, but didn't). The location is not near anything except the Schonbrunn Palace, so unless that is the only thing you want to visit, I wouldn't stay here. Stay closer to the Inner Ring. We can't recommend this hotel to anyone.
Genuine Hotels.com guest review
Response by Star Inn Hotel Wien Schonbrunn
Dear Guest, We thank you for having taken the time to give your feedback to us following your stay at Star Inn Hotel Wien Schönbrunn. You have a lukewarm memory of your stay and you rightly highlight certain insufficiencies in the service that was provided to you, and I have been made aware of them. I assure you that we are sorry and we present our sincerest apologies for this unpleasant experience. We will discuss your impressions immediately with our staff. I attach considerable importance to correcting our mistakes, in order to improve the quality and you satisfaction. We hope that, following our improvements, we may count you among the guests of Star Inn hotels, despite your unsatisfactory experience. Once again, we thank you and hope to win back your trust. Sincerely, Sabine Lugstein, Guest Relation Manager & your Star Inn Hotel Wien Schönbrunn Team
1 night family trip Sep 17, 2014
A Traveler
US
4.0 / 5Excellent
"Comfortable hotel with reasonable price."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Clean,quiet business hotel. Subway system was across the street which gave easy access to all of Vienna. Grocery store and a few restaurants within walking distance. Breakfast is good and reasonable since coffee alone is around 3 Euros in most other coffee shops.
Genuine Expedia guest review
Response by Star Inn Hotel Wien Schonbrunn
Dear Nana, we very much appreciate your comments regarding your stay at the Star Inn Hotel Wien Schönbrunn. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabine Lugstein, Guest Relation Manager & your Star Inn Hotel Wien Schönbrunn Team
Other trip Sep 21, 2014
Nana
US
3.0 / 5Good
"Convenient transportation"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    2.0
Convenient to transportation, which is the reason we chose this hotel. The neighborhood has no good restaurants, but transportation into the center of Vienna is easy via subway. The price was attractive, but we've stayed in other hotels in Vienna that were nicer for the same price (had to look for deals). Breakfast was an additional (high) cost--can't comment on it because we chose to pass. The décor is Spartan, but clean and functional. The room was provided with 2 bath towels, but no hand towels.
Genuine Hotels.com guest review
2 night family trip Sep 11, 2014
Ray W.
US
5.0 / 5Outstanding
"Easy access to subway"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
The hotel was satisfactory in all respects, and its location (across the street from two intersecting subway lines) made it easy to get to the old city and to the two railroad Vienna stations: Meidling and Westbahnhof.
Genuine Hotels.com guest review
Response by Star Inn Hotel Wien Schonbrunn
Dear Guest, thank you for choosing our hotel and for sharing your feedback regarding your stay at the Star Inn Hotel Wien Schönbrunn We are happy that you were very satisfied with our location and that you had a good holiday in Vienna. We are looking forward to welcome you back soon in our Hotel. Sincerely, Sabine Lugstein, Guest Relation Manager & your Star Inn Hotel Wien Schönbrunn Team
3 night trip Sep 13, 2014
A Traveler
US
4.0 / 5Excellent
"OK hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Friendly staff very clean no food for dinner expensive breakfast
Genuine Expedia guest review
Response by Star Inn Hotel Wien Schonbrunn
Dear Randy, we very much appreciate your comments regarding your stay at the Star Inn Hotel Wien Schönbrunn. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabine Lugstein, Guest Relation Manager & your Star Inn Hotel Wien Schönbrunn Team Our breakfast costs € 12,00 for that you get: Almongst others – we offer for breakfast: Original Serrano ham on ham slicer, smoked salmon - Premium quality, Austrian sparkling wine (winery Hagenbüchel), scrambled eggs (free-range), fresh fruit salad, several seasonal fresh fruits, Kellogg's Cereals, Nutella - nut spread, vegan spread, 5 more spreads, 5 different types of sausage (including 2 x poultry and ham), 6 different kind of cheese, vegetables, mayonnaise, mustard, Actimel, organic butter, Becel margarine, organic fruit and natural yogurt, muesli, organic milk, lactose-free milk, 4 different kind of jam and diabetic jam Made of the jam maker from Bad Ischl, a variety of pastries and roll and wholemeal roll, brown bread, bread for toasting, Danish pastry, ring cake, WMF coffee machines with Dallmayer coffee, Ronnefeld tea, 4 fruit juices (orange, apple, multivitamin and pink grapefruit) and much more. All you can eat and drink buffet and take-away coffee.
Other trip Sep 20, 2014
randy
US
4.0 / 5Excellent
"Great, clean hotel right next to subway"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Everything was great. Loved the hotel, clean rooms, great breakfast, great location. The only reason I didn't give all 5's was because the bed wasn't very comfortable. It was very hard. I don't like soft beds - but this bed was like sleeping on a hard couch instead of a mattress. Still would definitely stay there again.
Genuine Expedia guest review
Response by Star Inn Hotel Wien Schonbrunn
Dear Herschl, thank you for choosing our hotel and for sharing your feedback regarding your stay at the Star Inn Hotel Wien Schönbrunn We are happy that you were very satisfied with our location and our breakfast and that you had a good holiday in Vienna. We are looking forward to welcome you back soon in our Hotel. Sincerely, Sabine Lugstein, Guest Relation Manager & your Star Inn Hotel Wien Schönbrunn Team
Other trip Sep 5, 2014
Herschel
US
5.0 / 5Outstanding
"Nice place"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Star Inn was a good choice for us. The price was good and the location being right across from the metro was perfect. We purchased a 4 day pass and went at will. I felt that the room and bathroom was on the small size but it was clean and comfortable, so that is what was important to us.
Genuine Hotels.com guest review
Response by Star Inn Hotel Wien Schonbrunn
Dear Kaye, we very much appreciate your comments regarding your stay at the Star Inn Hotel Wien Schönbrunn. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabine Lugstein, Guest Relation Manager & your Star Inn Hotel Wien Schönbrunn Team
4 night family trip Aug 29, 2014
Kaye
US
5.0 / 5Outstanding
"what you see is what your get!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
The rooms you see pictured online is really what you get. Roomy, clean, convenient. Grocery store in the same building, tram station across the street, several places to eat within walking distance. Parking garage in same building.
Genuine Hotels.com guest review
Response by Star Inn Hotel Wien Schonbrunn
Dear Nicole, thank you for choosing our hotel and for sharing your feedback regarding your stay at the Star Inn Hotel Wien Schönbrunn We are happy that you were very satisfied with our location and that you had a good holiday in Vienna. We are looking forward to welcome you back soon in our Hotel. Sincerely, Sabine Lugstein, Guest Relation Manager & your Star Inn Hotel Wien Schönbrunn Team
3 night family trip Aug 18, 2014
nicole
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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