"Cancelled Reservation after a couple hours"
This is by far one of the worst hotels we have seen. Aside from being in a very questionable area with shady characters, there is no onsite parking. We had to pay $20 for a parking permit in a lot that was 3 blocks away. No phone or alarm clock in the room. The hotel and everything inside was ancient and in no way sanitary. Hotels.com was extremely […] helpful in canceling the reservation after check in but this hotel should not be on this site. Read moreGenuine Hotels.com guest review
"Everything we needed was in walking distance."
Convenient and comfortable for what we needed. Affordable for sleeping & taking a shower. Did not need a car, everything was in walking distance.Genuine Hotels.com guest review
"THE MOST MISREPRESENTED PLACE SEE"
I WILL NEVER TALK BAD ABOUT PEOPLE OR THINGS. BUT IT WILL BE A CRIME IF I DIDNT TELL YOU TO NEVER THINK OF GOING TO THIS PLAZA. IT STINKS AS YOU ENTER THE ELEVATORS, THE ROOMS ARE TERRIBLE AND YOU DEFINITLEY THINK YOU WILL BE WALKING OUT WITH BED BUGGS IF YOU PUT YOUR LUGGAGE DOWN. I HAD TO HAND BACK MY KEYS AND SEARCH FOR ANOTHER HOTEL. AT 11.30 PM […] AT NIGHT. THE PERSON AT THE DESK TOLD HOTEL .COM THAT THEY WILL BE CHARGING ME FOR ALL THE 4 NIGHTS THAT I HAD BOOKED THE ROOM FOR. THEY CHARGE ME FOR ONE NIGHT THANKS TO HOTEL.COM, WHO IN RETURN REFUNDED ME 100%. Read moreGenuine Hotels.com guest review
"Parking was the only thing that was negative"
I thought the hotel was great. Room was clean. It had everything that we asked for. We didn't really walk around Waikiki so not sure what kind of stores were close by or beaches. We had to cut our stay there short because of the parking. We paid for 24hr. parking not knowing that there were no in and out privileges so unfortunately for us we lost our […] stall and waisted our money. There were parking passes available but it was limited and it's a first come first serve basis. So if you are planning to stay here then ask, first, about their parking passes or else you would be going crazy looking for parking. Read moreGenuine Hotels.com guest review
The hotel was okay. Near the beach and shopping center.Genuine Hotels.com guest review
.surrounding neighborhood, walking distances to affordable cuisine, parking ,shopping,staff very accommodating,friendly,pet friendly policiy made my pets and I enjoy the lure of Waikiki.I surely am enjoying my stayGenuine Hotels.com guest review
"stayed more than once"
i was able to find free parking in a short walk from the hotel. that saves you about twenty dollars a day. as honolulu and waikiki has become more and more expensive to visit, i will go to outer islands for a less crowded vacation over the coming years, as i travel to the islands at least twice a year. the polynesian plaza is a nice spot for the mo […] ney. Read moreGenuine Hotels.com guest review
"checked in checked right back out"
First there was no parking we walked in to the pool/check in desk looked bad but still hoped rooms would be ok but no! scratches on walls and counters ,,dirty ripped carpet and a horrible smell. by the pool my kids were asked to put there shoes on because of the broken glass:(Genuine Hotels.com guest review
Very old dingy.. wouldn't stay again. close to beach. Reviews were deceptive.Genuine Expedia guest review
It was extremely hard to find the place to begin with... this could be fixed by a larger sign and instructions in the advertisement. Room was clean, but the king size bed had the mattresses reversed ( twin mattresses should be on the bottom and the large king on the top... I could only use one side of the bed. The slat curtains did not work well and […] there was a light on outside that was left on all night ...thus a beam of light was coming in to my room constantly. Again, the people were really friendly and I felt safe... Read moreGenuine Expedia guest review
"Cheap hotel in an excellent location."
My teen-aged son and I arrived late (midnight PDT) so I booked a hotel in Honolulu for our first night before heading out for a week in Kailua. As reviews I had read stated, the hotel entrance was indeed not easy to find although my GPS lead us straight to the front door. Unfortunately, unloading our bags was difficult since there was no street parking […] in front.. In fact, I got a $35 parking ticket despite the desk clerk's insistence that I would not get one. Moving along, the hotel is old but very cool since the entrance is on a busy main street with a long narrow corridor leading to an enclosed courtyard and pool with lush jungle vegetation. Rooms are large, a little threadbare but with a fridge and a nice bathroom with fresh towels and amenities. A big surprise in the morning was discovering the excellent location, close to breakfast cafes and only a 5 minute walk to the beach. At $79, the price was unbeatable and a fraction of the larger fancier hotels close by. I would stay again in the same situation. Read moreGenuine Expedia guest review
I like it here my kids enjoy this hotel nice and friendly staffGenuine Hotels.com guest review
"Badly in need of reno"
The staff was nice and the room was clean but really old and rundown. The bathroom sink was continually backing up. The elevator was ancient. There was some renovating going on, but as far as we could tell there hasn't been any renovations on the upper floors. The location is good. The hotel needs a complete and total reno, if not it's probably time […] to close it down. Read moreGenuine Hotels.com guest review
"I heart of Waikiki and cheap"
Hard to find. Took 3 trips around the block to find the entrance. Very old hotel I need of upgrades. Convenient to shopping and beach. No parking. Beds hard and pillows flat.Genuine Expedia guest review
"Affordable rate opposed to big expensive hotels"
It was a good stay, friendly staff. Great location close to beach, stores, restaurants.Genuine Expedia guest review
Definition if this hotel should be Ghetto. The location is excellent, but this hotel need an upgrade in every way. The elevator is a scary experience and the bathroom is just discusting.Genuine Hotels.com guest review
"Old but clean."
Hotel is older, but clean. Retro and funky in a way. Staff is friendly. Overall positive experience.Genuine Hotels.com guest review
"Nice hotel close to beach"
Nice older hotel near beach and downtown Waikiki. The place shows it's wear but still has character. I undrstand they are going to do a remodel. I hope they maintain that old world feel. The staff was exceedingly friendly and helpful.Genuine Expedia guest review
"Run down old place."
This place looks pretty run down. I would suggest looking for another place even if you have to pay a little more. I was handed a metal key (no key card here) and a second metal key I was told was for the security gate and elevator. Then I was warned that I would be charged $60.00 if I lost the keys. The view also was not good. The pool area reminded […] me of some dingy motel. I was also made to wait a half hour in the lobby when they told me they never received my reservation. As I was waiting, I heard the guy telling another customer who booked on another online service that he also never received their reservation. Luckily Expedia was able to Fax them my reservation and luckily they still had a room open when I showed up. Read moreGenuine Expedia guest review
1)Shower really small 2)suppose to be a block and a half from Waikii beach was almost a half a mile. 3) Sister left a message at front desk--we NEVER received it.( no phone in room) 4) overnight parking was a block and a half away--not at the hotel 5) If we wanted sheets changed we ended up taking them off ourselves so they would have to put on new […] ones . 6) only 1 icemaker in entire hotel (on 2nd floor) I am pretty easy going but would NOT stay there again Read moreGenuine Expedia guest review
The hotel is old and a bit run down. Lots of traffic noise. Very basic rooms, no coffee in them and they advertised kitchenette but was only microwave and small fridge. The bed was very comfortable. The location is right in the middle of high end shopping area, so it was very pricey to buy anything. We ended up moving to another hotel in east waikiki, […] for a few dollars more got a better hotel in a better location. Read moreGenuine Hotels.com guest review
"Great Hotel right on the strip"
Had a great time right on the strip close to everythingGenuine Expedia guest review
"ok for budget"
quaint place for being in center of it all. can be noisy if facing street. great place for the price. large rooms w/ kitchen.Genuine Expedia guest review
"Don't even think about this one"
What a dump. The smell will permeate your clothes. Probably carpet freshener. The faucets barely worked.Genuine Expedia guest review
"Hotel "with a feel"."
Old but authentic, inexpensive yet in a great location. The longer I stayed the more I enjoyed it.Genuine Expedia guest review
"Place smell like a strong chemical"
Don't come here. They are in the middle of "remodeling" lol. The hotel is in a great location next to Hard Rock Cafe but that's it. They gave us real keys to get in to a gate and they shut off the elevator n close the gate after 10pm. Everything about it was nastyGenuine Hotels.com guest review
"Older hotel in need of repair."
The staff were pleasant and helpful. We were thankful to be allowed to check in early. The hotel itself is rather run down, tiles coming up in bathroom, in need of paint. The bed was comfortable, however, and it was clean. The location is good, just a short walk to the beach and many shops and restaurants nearby.Genuine Expedia guest review
"I really disappointed, but employee are nice."
I very disappointed, the worst hotel I ever stayed in, the wall need painting the bathroom door are rusty, the whole room need remodel and carpet need replace, its not worth $50.oo a day I wont never stay in that hotel again unless its all remodel.. but yet the personnel ( employee) house keeping are nice.Genuine Expedia guest review
"Great location, but this place needs a lot of work"
Drove by it a couple time trying to find it, The sign is small and it's upstairs of a strip mall (not one of the nice ones). The location for the hotel is good, short walk to beach and major shopping area. The condition of the hotel needs a lot of improvement, obvious water damage in the halls and my entire floor smelled bad. The "king" bed we had in […] the room was to twin beds pushed together that kept sliding apart. Read moreGenuine Expedia guest review
"I would never stay here"
We got into Hawaii about 12:00am and could not wait to get to the Hotel as the bed was calling my name. We got to the Polynesian Plaza and had to search for the entrance which was a locked door on the side of a strip mall. We were let in by what looked as if it were someone that lived on the streets. We walked through a narrow hall way to the back of […] a Chinese restaurant and checked in. We were given keys to our room and a key to the elevator. We proceeded to the elevator which was right out of the 1950's and put the key in to turn it on. We went up the elevator to our room. I opened the door and tried to turn on the light and it did not work. I was actually scared at this point as it was so run down I thought that someone may actually be in there. My husband proceeded in and found a light...We should have left it off. WOW gross carpet, bathroom has not been updated since 1950 and the balcony doors were sealed shut. I didn't even way to sit on the bed not sleep in it for that matter. I got on the phone right away with Expedia to find another place. We did and got a full refund from Expedia for this place. I ask that Expedia take this place off of their website. It is awful and felt unsafe. Read moreGenuine Expedia guest review
"Ok.serviceable. No extras. Unremarkable. (But avai"
OkGenuine Hotels.com guest review
"People make the difference"
The Plaza is under renovation so it is what it is. Great location (very difficult to find since it is tucked in with all the store fronts, roughly 4 doors to the west of Hard Rock) But the people here make the Plaza magic, the entire staff was awesome with super thank yous to Ron and Victoria at the desk for making my vacation infinitely better. and […] a nod to the awesome folks at Eggs n Things who graciously shared their smoking lounge with me. Read moreGenuine Expedia guest review
"Close to facilities"
Booked and paid for 2 kingsize beds. On the day arrived was given 2 single bed instead. Asked to pay extra to get an upgrade to double beds. I was told that Expedia does not know that Polynesian PLaza does not have double or king size bed. Unhappy customers. How can I get my extra money back from already paid 2 king beds.Genuine Expedia guest review
"Unsanitary and Unsafe"
We did not end up staying because the hotel room was unsafe and unsanitary and nothing was like the website showed. The hotel has not refunded all that was charged for the stay!Genuine Hotels.com guest review
"I would of took pictures of the dump but"
I would of took pictures of the dump esp the AC unit from the balcony ..but I was ashamed the TSA might see it,,,,,,,,,,,,,,,,,,,,,,,expedia..ive been w/ u 4 ever...run by AQUA....doesn't mean AQUA...and I bought 3 hotel packages this trip..... and this was the most expensive......u owe me a few nite or something.......Genuine Expedia guest review
"Close to Waikiki"
Checked in for Penthouse unit (1 bedroom), but very disappointed with the condition of the room: lock at sliding door to balcony is not working; vertical blind came apart as soon as we try to draw the curtain; TVs look like an ancient 10 y.o. model; stained carpet. Except roomy unit, furniture is out-of-date. Everything looks like they had not been […] replaced for 10 years. Location is great, close to where all the actions are. Parking is off site. Will not consider to come back there again! Read moreGenuine Hotels.com guest review
Was pretty , although when booked was told had a balcony and did not get a room with a balcony, which was disappointingGenuine Expedia guest review
Location is pretty good, but the building is old and the floor was sticky and smells strange...it was quite hard to find the entrance of the hotel.Genuine Hotels.com guest review
Old and out dated hotel . DingyGenuine Expedia guest review
"Nice hotel for price. Hotel member are very friend"
I feel good in hotel. Location is very convenience. Close to waikiki beach and shopping center. There is kitchen In room for cooking. Shower water is good. I had to parking in other parking lot and par $20 per day.Genuine Expedia guest review
"Hotel Perfect for budget travel"
The Polynesian Plaza was a perfect hotel for a long weekend in Honolulu. The hotel does need a bit of a face lift but its in the center if Waikiki and walking distance to everything. The rooms facing the beach are quiet but the best part of the hotel is the bed mattresses. OMG they are so comfortable I have stayed in 5 star hotels and nothing matched […] these mattresses. I slept like a baby. Rumor has it the hotel is getting a major redo which will make it amazing place to stay. The staff are super friendly and helpful Read moreGenuine Expedia guest review
"just one night"
I had a 24 hour layover in waikiki and needed a place. This place was right in the heart of town, close to everything and easy to find. It is a bit out of date on the amenities, but it was clean and cheap so it did just fineGenuine Hotels.com guest review
"Near Hard Rock Cafe, and Fort DeRussy Park"
West end of Waikiki with close access to the beach on that side. Narrow entrance surrounded by boutiques and the Hard Rock Cafe near by. If driving, they have parking at $20 a day in nearby parking building. But building is shut down between wee hours of morning. Also, if checking out on final day, you will have to return parking permit. Just ask parking […] attendent to let you return parking pass to hotel office first before you leave parking building because there is no legal parking available in front of the hotel. There is limited coin parking down the street...but good luck finding it available. If lodging price is right, it is a decent hotel. Quieter on the back side of hotel with rooms over looking pool, but nice view of the main drag that goes one-way along Waikiki Beach. The pool area is enclosed, and peaceful. Read moreGenuine Hotels.com guest review
"Cheap Hotel, Great Location, Covers Basic Needs"
Great location in the heart of Waikiki. Close to tons of shops/restaurants & minutes from a gorgeous beach. Got a good price as part of an Expedia package. Hotel itself was good for the basic necessities...working a/c, clean place to sleep, etc. The building is quite old and far from fancy, but honestly if you're in Hawaii you shouldn't be spending […] a ton of time in your hotel. Very friendly staff. I'd stay here again. Read moreGenuine Expedia guest review
"Nice place to stay and close to the beach."
If you want to stay for a while and cook for yourselves, this place is awesome.Genuine Expedia guest review
Overall.good experiamce.Genuine Hotels.com guest review
"close to everything"
okGenuine Hotels.com guest review
"nice bang for the buck"
friendly staff as it is an aqua property. they usually accomodite quite well. large room with full kitchen. good ac. quite. and reminds me of old hawaii. gave me an under normal price and affordable for high priced oahu. the kamaaina koka jake.Genuine Hotels.com guest review
"Inexpensive is not better"
The motel is so very old. I had torn furniture. Uneven bed. Towels smelled as if they used recycled water and did it fully rinse out the soap and other smells. Carpet was vacuumed but carpet itself was very old and discolored. Blinds were broken and did not fully close. They had no string guides at the bottom. I'm glad this motel is going to be out […] of commission in February when it is slated for major refurbishing. Also, situated in a very loud corner. The music from nearby establishment kept me up. Read moreGenuine Expedia guest review
Everything in that room was filthy. Upholstery, walls, shower...I don't know how long ago this hotel started but it looked like everything was at least 20years old and had never been cleaned or updated. Cleaning service never replaced our soap or tissue when we ran out. I know this is a cheap hotel, but this was ridiculous.Genuine Hotels.com guest review
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