"New hotel smart choice"
Very nice hotel in a very special location , close to main sights . Very modern, outstanding renovation.Genuine Expedia guest review
We stayed 3 separate nights during the course of a week. And in between, they stored our extra baggage for free while we went off to visit other cities in Europe. Front desk service was impeccable, in spite of being seemingly understaffed (e.g. same woman checked us in, brought our bags to our room and got my husband a beer from the bar! All with a […] smile.) Room was clean and comfortable...and a good-sized, especially for Europe. Bed was a bit hard for our tastes. The first night we stayed, our daughter and a friend also stayed in a second room, and they upgraded us to the top floor suites...they slept under the hotel dome in a circular room! It was beautiful. Our suite was huge. Both had amazing, large terraces. 10 minute walk to the center of Madrid, great shops and restaurants along the way. Really great stay - highly recommend it! Read moreGenuine Hotels.com guest review
"Lovely small hotel"
Friendly and helpful staff, super comfortable bed in a room that doesn't feel cramped as in some European hotels. Whoever designed the interior understands that style doesn't have to jump out at you. Luchano now tops our list of places to stay in MadridGenuine Expedia guest review
"Excellent location-a little off the beaten path"
Nice boutique hotel, clean and close enough to all Madrid has to offer. Staff went out of their way to find us a bullfight and get taxis, etc.Genuine Expedia guest review
"Great place to stay"
The hotel is very well located, friendly staff, we'll kept and has a very good breakfast.Genuine Hotels.com guest review
The hotel was clean and modern. The staff were amazingly kind and helpfulGenuine Hotels.com guest review
Really impressed with my stay here. The service was excellent, the room really nice with a free mini bar (always a bonus). Great bed, which was just huge. Will stay here again.Genuine Hotels.com guest review
Perfect Hotel for City break, good location next to Bilbao Metro Blue line and 5 minutes walk from Bilbao brown line from Airport. Ten to fifteen minutes walk to main Centre Tribunal, Gran Via, and Sol. In a quiet area, but close enough to the centre for shopping and Tapas. The room was comfortable, the bed had a good mattress and cotton sheets and […] duvet, the room was compact, clean, modern, good shower, all we needed really after walking round Madrid all day. Staff friendly and very helpful. We had a late Lunch when we arrived and Breakfast both days which was good and value for money. Read moreGenuine Expedia guest review
"Easy access to centre of city and airport"
The staff at this small hotel are first class and helpful. The free WiFi is easy to use. The shower in our room was very good but there is a lack of space to put "things" but I guess if you are only staying three or four days it is adequate. Nearby there are shops, cafes, ATMs and bars including Clamores Jazz Club. We used the metro a lot as the Bilbao […] station entrance is literally outside the hotel door. A ten euro multitrip ticket lasted us the 4 days [we used some taxis at night] Read moreGenuine Expedia guest review
"Perfect for the Metro"
Great location as it's far enough from the centre but close enough to just step out of the hotel and on to Madrid's simple to use Metro. Clean rooms and very friendly staff, the barman was very helpful giving us ideas on what to see and where to eat. This really is a little gem in Madrid.Genuine Hotels.com guest review
"Nice central hotel."
We stayed four nights in mid-October and we enjoyed our stay. The hotel was excellent. Our room was on the fifth floor with a balcony, a wonderful shower and a very comfortable bed. The room was cleaned every day. There was ample storage space. Its location allowed us to see all the tourist attractions, shops and restaurants. We chose the buffet breakfast […] each day and were not disappointed; there was an excellent range of food and freshly baked breads and croissants. We thank Barbara for her excellent service. Highlight of or stay was the three hour culinary lunch at El Club Allard – really memorable. We also thank Sergio in reception for being attentive and helpful to all our questions and requests. He provided a excellent service. We would stay at this hotel again and would recommend it to our friends. Read moreGenuine Expedia guest review
"Good hotel bit businessy for my trip"
Great hotel, good location. Just lacked that romantic element I was afterGenuine Expedia guest review
Clean, modern hotelGenuine Hotels.com guest review
"Great place for exploring Central Madrid"
The staff here are very helpful and friendly. The place has a nice clean and well designed feel to it. The location makes it easy to walk to the main tourist attractions in Central Madrid. Given that it will probably be far less expensive than somewhere a bit stuffy in the heart, what's not to like.Genuine Expedia guest review
"Tip top hotel and smiley manager"
Very happy. Made a good choiceGenuine Hotels.com guest review
"Good in every way"
Modern hotel, convenient location, excellent service. Highly recommended.Genuine Hotels.com guest review
"Excellent 4* hotel, intelligent personal service"
Just loved this hotel. Clean, smart, modern. Excellent location, just outside the busy centre, but with a convenient metro station outside, three stops to Puerta del Sol and a short ride from Atocha Railway Station. Breakfast buffet with Spanish hams and cheeses as well as the usual, eggs cooked to order, great coffee. But best of all the charming efficient […] helpful and intelligent staff, who treat their guests like people not numbers. Will definitely be back. Read moreGenuine Hotels.com guest review
"Fabulous location and hotel"
Very modern, quiet and a great location! The metro is right out the front door! Getting to th train station was a breeze! Front desk staff were MORE than helpful with restaurant recomendations, directions and even getting helping us get soccer tickets to see Real Madrid play Copenhagen!! All in all a wonderful stay at the Innside!Genuine Expedia guest review
"Thoroughly enjoyable stay"
This hotel is newly reburbished and has a very modern, stylish feel. It was spotlessly clean. All of the staff without exception were friendly and helpful and we felt welcomed and comfortable. Our room was small but faultless - lovely comfortable bed, safe, mini-bar, air conditioning, beautiful modern bathroom and everything we needed. There was no […] need for us to ask for anything as we felt everything was provided. We looked out onto the main road but there was no noise if windows shut - it was a nice view. The area is convenient and in a nice part of Madrid. The hotel is literally next to Bilbao metro station - perfect for travelling around Madrid. Breakfast was fresh, delicious and served in the lovely cafe bar in the hotel. I would recommend this hotel whole-heartedly. Read moreGenuine Hotels.com guest review
"Clean, welcoming hotel located near to the Metro."
The rooms are really quite quiet and air conditioned. Two wardrooms so plenty of room for all ones clothes. The fridge however acted as an oven rather than cooled things down but the soft drinks in the fridge were included in the price of the room. When we went there (Sept 2013) the fitness room was out of order. Would I go back - definitely.Genuine Expedia guest review
"Nothing to fault here"
We spent six nights here whilst visiting Madrid and the surrounding area. The hotel is next to a metro stop so is very easy to negotiate from the airport. The staff were very accommodating and friendly. Rooms are comfortable and very clean and the free soft drinks in the mini bar were a nice touch. We had a room overlooking the main road with a small […] balcony but there was no road noise. We didn't eat breakfast at the hotel but it looked very good. We used the metro to get around for the first couple of days but once we realised how close we were to the main square (20 minute walk) we went everywhere on foot. All in all I can recommend this hotel for any type of stay and we would definitely stay here again. Read moreGenuine Hotels.com guest review
"Stunning boutique hotel"
Moved here by the INNSIDE's sister hotel which had to close unexpectedly for rennovation work. Staff were superb. Hotel was stunning. 15 minute walk from everything in Madrid. Would recommend to anyone!Genuine Expedia guest review
"Value for money"
And nice locationGenuine Hotels.com guest review
Todo fue muy cómodo.personal atento y servicial.La habitacion cómoda y limpia.no tengo ninguna queja.Sin duda será nuestro hotel en Madrid.Genuine Hotels.com guest review
I would only confirm all previous feedback Really wonderful hotel, in a nice area, close to downtown of Madrid. Kind staffGenuine Expedia guest review
"Deilig hotel og super beliggenhet."
Vi hadde en wekkend fra fredag til mandag i skjønne Madrid og Innside Madrid Luchana. Hotellet er relativt nytt, og meget fint med en super beliggenhet. Få minutters gange fra Gran Via, gjennom en superhyggelig gate med gode butikker og kaffer. Service er fremragende, og de ansatte er meget imøtekommende. Rommene er meget renlige, har kjempegode puter […] og senger, og det er et fint bad og dusj med vannfall. Morgenmaten er også god, og de har supergod kaffe! Vi kommer tilbake! Read moreGenuine Hotels.com guest review
Small but excellent room and terrific breakfast Very pleasing breakfast room but small and can overfill when the hotel is booked solid.Recommend hotelGenuine Hotels.com guest review
"Ein modernes Hotel in guter Lage"
Wir hatten ein Zimmer auf die Straße hin. Man hört den Verkehr - wie in einer Stadt oft üblich - aber für uns war das nicht störend. Die Metrostation Bilbao (Linie 1 und 4) ist direkt neben dem Hotel. Von der Lage her war es für uns perfekt. Man ist zu Fuß schnell entweder im Barrio Chueca oder Malasaña. Das Hotel ist aber eher für Kurzaufenthalte geeignet, […] weil es etwas schwierig ist, die Koffer zu verstauen. Es ist ausreichend Platz für die Kleidung. Read moreGenuine Expedia guest review
Mycket bra hotel med utmärkt läge intill tunnelbanestation. Ligger i ett relativt lugnt område, Chamberi. 2 min gångavstånd till den trevliga Plaza de Olavide. Trevlig och hjälpsam personal!Genuine Hotels.com guest review
"pulito, confortevole e comodo"
situato accanto all' uscita della metro Bilbao e' molto pulito e confortevole, ottimi il letto e la doccia. molto cortese e disponibile tutto il personale della reception. sicuramente da consigliare sotto tutti i punti di vista.Genuine Expedia guest review
"Close to Metro"
This hotel is just near Bilbao Metro station, we even dont need to cross the road to reach this hotel! The staff is very friendly, kindly offered me help. The room is clean and the bathroom is nice. But the bad thing is that there are a few stairs to access the lift, why? Can it be a slope?Genuine Hotels.com guest review
"Bra boende bortom turisthetsen"
Nytt och fräscht. Perfekt för den som är på jobb eller turister som redan varit en gång i Madrid eller redan första gången vill slippa alla människor nere i vid Sol-Grav Via området. Ligger i trivsamma Chamberi med massor med bra restauranger och caféer.Genuine Hotels.com guest review
"Elegante e confortevole hotel"
Abbiamo soggiornato quattro notti presso l'hotel che ci ha molto soddisfatto.L'ambiente e' curato, le camere confortevoli, il personale cortese e disponibile.Ricca colazione a buffet.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Expedia guest review
"Very good choice in Madrid"
03/04/14 DeDFlorence Florence
We've been here for 6 nights in december. The hotel is beautifully located ( 5-meter ) near the underground and anyway little distance from city center. The building is really nice, white coloured and very stylish. Staff is friendly, rooms are spacious and very well furnished. Breakfast is almost 'gourmet', with handmade juices and sweets. Price is reasonable for what you get ( less than 130 euros per night with breakfast ). What else can I say ? Go there !
"The Staff Makes the Difference"
03/02/14 CactusJim321 Scottsdale, Arizona
This hotel is conveniently located without the noise and traffic of Gran Via. The rooms are a bit tight, but nicely designed, comfortable, and the showers are fantastic. But, the element that makes this a great hotel is the wonderful staff. The personal attention and service provided by every staff member, the details of service delivery, the smiles and caring nature of all, but most of all the amazing Nuria, made the Innside Luchana stay a true hospitality experience. Congratulations to this fine staff and the management hiring them.
03/02/14 BillandJan187 Glasgow, United Kingdom
Others have said it but the previous reviews are very accurate. This is a good location - there are plenty of good Bars and Cafes close to the hotel to make the area interesting. It is an easy walk to the center of Madrid and the Metro is on the doorstep if you want to travel further afield or need to get to the center quickly. The staff are fantastic very welcoming and very helpful. we liked the free mini bar, the iPod tower, the great shower and the comfortable bed. The room is compact but that would only be an issue if you planned to spend any time in it and there are times when you will hear noise from other rooms or the landing. Overall a clean modern hotel in a re-furbished building with character in a hard to beat location and excellent friendly staff.
"Excellent, centrally located hotel."
02/26/14 Ben L London, England, United Kingdom
I've stayed here 3 times now when traveling on business and have been very impressed. the rooms are comfy, clean and modern. They have all the mod cons and include free Wi-fi and free minibar (no alcohol) and a iPOD tower to charge your phone and listen to music. You are close to many of the good areas to hang out in Madrid - malasaña, chueca etc it's also close to Castellana and all the central locations. Breakfast is good and the staff are super friendly and helpful. At the rates they offer, it's an absolute bargain.
02/22/14 kdhs61 surrey
This is a well located hotel, just far enough out to be reasonably priced but close enough to walk everywhere. The room was clean, compact, with a very comfortable bed (2 pillows each!) and perfectly formed with a great shower. We may have got unlucky but we had some exceptionally noisy neighbours on our bit of landing and with laminate floors and a wooden staircase this disturbed us quite a bit after midnight (did the staff overnight in the room next to us we wondered). We didn't try the bar or breakfast.
02/18/14 mikem3465 Fort William, United Kingdom
You often read reveiws and wonder how accurate the comments are but in this case they were spot on! Modern hotel with a beautiful exterior facade and a quiet yet central location , direct access to the Metro system and best of all the reception staff were all outstanding and all went beyond their normal duty to provide an outstanding service. Price was competitive and booking this hotel should not be missed
"Beautiful new hotel in a perfect location"
02/07/14 mketenbach Washington DC, District of Columbia
I've stayed for 3 nights in the innside Madrid Luchana. First I got room 501, which was not so nice, so I asked for another room which was no problem to change. The reception staff was always extremely friendly and helpful. My room 402 was very nice and I especially loved the big bathroom with the beautiful shower. Even facing a very busy street, the room was perfectly soundproof. The minibar is also for free, same the high-speed internet. I highly recommend this hotel and will surely stay there again.
"The staff make this hotel"
01/28/14 dangnang London, United Kingdom
Clean modern, efficient and just off the crazy tourist scene but close enough to walk to the Grand Via. Fabulous staff especially Noria and Veronica and the bar tender. I recommend this hotel and we got good value for money.
"Great location for a hotel"
01/17/14 geoff S Nottingham, United Kingdom
As others have said, just meters from the Metro exit (look for the C de Luchana exit direction) or 20 minutes stroll to Plaza del Sol. The reception staff were all very nice and extremely helpful and spoke good English. The room was clean and well decorated with a great bathroom and powerful shower. The bed was extremely comfortable. The free mini-bar, stocked with soft drinks, was a lovely and welcome surprise. Our only criticism was the fact that the bath room only had net curtains so we had to be careful when we put the lights on. We paid for Breakfast on the first morning and it was very good quality, but on our subsequent 4 mornings, we went next door to La Boheme café as an alternative.
"Gem in the Center of Madrid"
01/11/14 MiriamEndon Stoke On Trent
Only good things to say, check in and out very smooth, staff very helpful and really nice. Very good size room and bathroom, spotless. Situated in the center of Madrid and really good price/value. What else we can ask for...? Def. recommended and we will be back.
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