All hotels in Bangkok, Thailand
1 room, 2 adults
You can collect Hotels.com® Rewards nights here444/4 Soi Maecham, Ladkrabang Road, Bangkok, Bangkok, 10520, Thailand, ‏‎800-491-6126
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3.1 / 5Good

Score breakdown (from 14 reviews)

Average rating for:

  • Cleanliness
    3.6
  • Service
    3.0
  • Comfort
    2.9
  • Condition
    3.1
  • Neighborhood
    3.2
3.0 / 5Good
"Okay place to stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The hotel itself was good, but the service was average at best. When the hotel's shuttle picked me up at the airport they managed to leave one of my bags. After a scary 45 minutes I found myself back at the airport and luckily the bag was found. When I arrived at the hotel to check in they actually expected me to pay for the shuttle after that. So, the hotel itself is in fine condition, convenient to the new airport, but the service is not up to the same standard.
Genuine Hotels.com guest review
1 night business trip Mar 29, 2014
anneepl
US

The following English reviews were posted by hotels.com guests from other countries:

3.0 / 5Good
"Convenient for the airport. Not for much else."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    2.0
Hotel was fine, although the pictures do oversell it. It is close to the airport, so it is perfect for a late arrival or early departure. However it is very far outside Bangkok so I would not recommend using this hotel for anything except a quick place to sleep before/after a flight.
Genuine Hotels.com guest review
2 night trip Dec 5, 2014
Matt
CA
3.0 / 5Good
"Rude receptionist"
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
Rude receptionist. I think they should hire someone else to do her job and the internet is poor there. They lied saying someone is on their way to fix it but actually their wifi is bad.
Genuine Hotels.com guest review
1 night trip Aug 1, 2014
A Traveler
AS
3.0 / 5Good
"Good for cheap BKK airport o/night"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
get the transfers offered - there are some great lively eating spots on the main strip outside the hotel - you may need earplugs re aircraft noise
Genuine Expedia guest review
Other trip Jan 23, 2014
A Traveler
GB
3.0 / 5Good
"Grand Pinnacle is everything but Grand!"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    3.0
  • Neighborhood
    3.0
When we booked the Grand Pinnacle, we were not expecting anything exceptional, as we just wanted to be at a stone throw from the airport for our early morning flight, but even so...The room is extremely basic, neon lighted. The Painting over the bed displayed on their pictures is just a wall paper glued on the wall and a frame nailed around it. The bed is painfully reminding you of each and every of its springs during the night. On the good side, we were not bothered by the noise of landing planes and reception guys are nice.
Genuine Hotels.com guest review
1 night trip Apr 20, 2013
A Traveler
GB

The following reviews were posted by hotels.com guests from other countries:

2.0 / 5Fair
"価格相応のホテル"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    2.0
タクシーで行ったが、運転手が何回も電話確認してようやくたどり着いた、という感じで場所が分かりにくいホテル
Genuine Hotels.com guest review
1 night trip Apr 18, 2015
akira
JP
3.0 / 5Good
"Övernattning med pick up"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Lite problem med upphämtningen vid ankomst (med buss). Som 80-åring placerades jag sedan på 4e våningen utan hiss. Fick dock god bärhjälp,ja inte av mig själv, men av väskan. Transfer till flygplatsen u.a. Prisvärt.
Genuine Hotels.com guest review
1 night trip Feb 11, 2015
Stig
SE
4.0 / 5Excellent
"Bra och billigt hotell"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Perfekt hotell att övernatta på om du ska resa vidare från flygplatsen. Bra service, bra läge. Trevlig personal.
Genuine Hotels.com guest review
1 night family trip Feb 3, 2015
Kenneth
SE
4.0 / 5Excellent
"整體很好"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    3.0
酒店離機場有點遠,但帶專車接送,價格便宜。 以價格來計算,這酒店可算是超值。對於搭夜機的人來說是一個不錯的選擇。
Genuine Hotels.com guest review
1 night romance trip Oct 21, 2014
A Traveler
HK
3.0 / 5Good
"空港から近くて安いホテル  Hua Takhe駅に近い"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
空港から近くて安いホテルということで1泊だけ泊まりました。            一番安いスタンダード・シングルに泊まりました。20平米くらい。 シャンプー・石鹸、水2本はありました。 セーフティーBOXなし、歯ブラシなし、ひげ剃りなし。 クーラーや冷蔵庫は問題なく冷えます。                                                                           飛行機の音は気にならず眠れました。 通りの右にはセブンイレブン、左にはローカル大衆レストラン2軒があり、深夜0時すぎに行ったのですがローカルのお客さんがいっぱいいました。 音楽もガンガン流れています。 食事は左から2軒目に入りましたが、チャーハン(エビ・カニ・ポークなど皆同料金)が50Bでボリューム大です。これ1杯でお腹いっぱいでした。2人分あります。 食事などは遅くなっても深夜2:00くらいまでは営業していそうなかんじです。 徒歩2分で近い。                                                        ホテルの朝食は無料で、セルフサービス形式でジュース・コーヒー、トーストのみ。 でも無料なので助かります。朝7時から1階で食べられます。         今回はタイ鉄道に乗ってパタヤに行くため、Hua Takhe駅に近いこのホテルを選びました。 7:30ごろ モータサイを路上でつかまえ 約6分、40Bで行けました。 パタヤ方面の電車は 08:14出発です。                                                                            また、予約時の掲載には無料の空港シャトルバスとありましたが、実際ホテルに送迎時間の予約をしたところ「100B」の有料と言われた。 そのため、公共バスセンターまで空港から無料シャトルで行き、バスセンターに待機していたメータータクシーで約50Bで行きました。 空港まで往復の人は100Bの有料を払った方が自力で行くより簡単で安いと思う。 今回 自分はホテルから駅に向かったのでホテルシャトルを使いませんでした。
Genuine Hotels.com guest review
1 night trip Mar 2, 2014
A Traveler
JP
4.0 / 5Excellent
"Чисто и удобная кровать."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Неплохой отель. Вечером в округе много заведений где тайцы весело и шумно гуляют, но в номере ничего не слышно. Утром не составит труда найти где позавтракать, рядом 7-11.
Genuine Hotels.com guest review
1 night trip Feb 27, 2014
A Traveler
RU
3.0 / 5Good
"Good for one night"
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    -
Genuine Expedia guest review
Other trip Dec 11, 2013
A Traveler
NO
3.0 / 5Good
"Good for one night"
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    -
Genuine Expedia guest review
Other trip Dec 11, 2013
A Traveler
NO
2.0 / 5Fair
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
Other trip Mar 24, 2013
makoto
JP

TripAdvisor reviews for Grand Pinnacle

Overall rating:Based on 262 traveler reviews

Most recent traveler reviews:

Overall Rating
"Good location but bad service."
03/10/15 AmaKong Da Nang, Vietnam
Dont get tricked by the pictures. The room is not as good at it. What i dont like the most is the staff attitude. They are like " we dont care". I would put a better rating if I was happy with the service. However, the location is quite ok. It is closed to the airport and very convenience if you need to take the early flight. So your choice!!!!!
Overall Rating
"Good short-stayer"
01/22/15 floppyboot Brisbane, Australia
My Wife & I stayed here overnight on 1st to 2nd of January, 2015. This Hotel is fairly close to the International Airport, which suited us as we were in transit from Australia to Laos. There are, or can be, long lines for a Taxi at the Airport and so getting to the Hotel took less time than waiting in line for the actual vehicle. The Driver was a nice Lady but we yet again fell for the 'newbie' trap, i.e. Driver asks you if you have been to Bangkok before (We say 'yes, but many years ago); Driver then figures, correctly, that you have little or no clue of where you are being taken or how much it should cost; Nice Driver then charges you roughly twice the correct rate. We paid 300 baht to get to the Hotel but 150 baht to return to the Airport after we had checked what it should cost with the Hotel staff. Oh well. In any event the Hotel is clean, staff are polite always, room was big enough, shower OK by S.E. Asia standards (i.e. not enough "flow" compared to Home), Breakfast of good coffee, toast & jam and sausage with two eggs was nice (included in room price in our case). The AC obviously worked - I pushed the wrong button on the remote in the middle of the night and next morning the Head Unit rattled until it spat out two pieces of ice! Temperature set a bit too low perhaps. Not bad at all - give the Grand Pinnacle a go.
Overall Rating
"From now on.....my last stop in Bangkok"
10/13/14 seamillfarmcom Captain Cook, Hawaii
Many times we have been to Bangkok and many times have an early morning flight. In the past on my last morning in Bangkok I would start my morning with an argument with a taxi trying to over charge me.No more. I had a very pleasant stay for a nice price.The room was clean the wake up call was on time the shuttle to airport was less than 10 minutes.Its not the Ritz Carlton but its a clean place to stay.will be back...
Overall Rating
"Average sums it up"
07/25/14 Seth P Montreal, Canada
No complaints from me except for the lumpy bed, but my girlfriend calls it ghetto. Definitely not 5 min from the airport as the brochure says more like 15 minutes. Large fridge in the room. Staff is good.
Overall Rating
"Great value for money"
07/18/14 connorbarbour London, United Kingdom
Nice little hotel if your connecting through Bangkok on a budget. Friendly staff and comfy beds and free coffee, juice and toast for breakfast. The only drawback is the airport pickup service took half an hour to arrive even when I gave the hotel my flight details a week in advance. Overall I would highly recommend that this hotel.
Overall Rating
"Adequate Accommodation!"
04/21/14 AnikaPretorius Lephalale, South Africa
Situated on a busy and bustling street, the Grand Pinnacle is located centrally, close to numerous attractions and shops. The rooms are fine - nothing special, but clean and neat! My only critique would be regarding the bathrooms - there are no separate showers... the shower head is in the corner of the bathroom (uncovered) and obviously everything in the bathroom gets wet when one takes a shower.
Overall Rating
"Great staff, rooms just ok"
04/03/14 tammyBaltimore_Md Baltimore, Maryland
Airport information desk was able to call on my behalf, and was able to get right thru to front desk, car came quickly BUT was not advised prior that there was a fee for the pickup. Both driver and front desk were very nice, within 5 minute drive to airport. Rooms are minimal, bed, older tv set, refrigerator, old fashion bathroom, shower basically just a noshel next to the toilet (first for me), but for 1 night I can deal with it. 7-11 quick walk from hotel, and breakfast consists of toast and coffee. For the price of approx $20USD can't beat it!
Overall Rating
"Good place close to the airport"
02/12/14 aunfish San Diego, California
It was difficult getting in touch with the hotel to ask them to send the shuttle to the airport. When I did, it took a long time for the shuttle to arrive (around 45 minutes), even though the drive to the hotel (and back to the airport in the morning) was only 10 minutes long. Not sure what happened, but this was the only downside. The staff was very helpful and friendly, and a short 7-10 minute walk brings you to an area with a lot of food stalls. The rooms were fine and had hot water. This is a good and convenient place to stay if you're only passing through Bangkok (not actually exploring the city) and have an early morning flight to catch.
Overall Rating
"Pleasantly surprised"
01/14/14 Kabaary Gurgaon, India
Got back into Bangkok from Krabi on 13th January - the day the shut down Bangkok movement started. Decided not to check into Novotel, Siam Square where I had a booking for that reason and instead booked a room at this place from the hotel reservation counter in the airport for the night (had an early morning flight to catch the next day). I was not expecting much but was pleasantly surprised when I arrived here. The guy at the reception (the owner ?) was really pleasant - a pleasure interacting with him. The attendant was very polite as also the the one who dropped us to the airport. The room was spacious (though the bathroom was not) and the room/bathroom was very neat and clean. The airport is just a 10-15 minute drive away. I cannot comment on anything else as I spent just 6-7 hours in this hotel.
Overall Rating
"Staff amazing"
01/10/14 Laurawise123 London, United Kingdom
Nicest receptionist I've meet in thailand so far so helpful. Really comfy bed soft and nice quilt too. Fridge loaded with all kinds of treats crisps, nuts, beer, coke, free water. Ordered breakfast in bed 5mins it was here. Just ordered toast and a coffee four piece on a plate was plenty with a selection of jams and a coffee 75baht :)
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