"Tasteful remodel and many thoughtful touches"
This hotel is a newly remodeled classic building with immaculate rooms and thoughtful design touches. The small details appreciated by this business traveler include: ironing board in the room, a refrigerator whose drinks were included, sliding doors in front of the balcony windows that effectively silence the street noise, a wonderful breakfast buffet […] (left out a little later on the weekend), strong wifi throughout the hotel (no dropped Skype calls walking around). The hotel is steps from the Alonso Martínez Metro station entry and easy to reach from the airport. The hotel staff was helpful and courteous. I had no regrets staying a little north of Centro, everything is still within a 15 minute walk and the neighborhood has lots of activity and restaurant options of it's own. Read moreGenuine Hotels.com guest review
"stairs before reaching elevators"
Everything is good except for stairs before reaching elevators. I had to carry my luggage up the stairs as nobody offered me any help.Genuine Hotels.com guest review
no elevator from level ground to level zero, we have to climbing 8 ladders to life our super heavy luggage to the elevator lever...Genuine Hotels.com guest review
The room was everything we wanted and the people at the front desk could not have been nicer or more helpful.Genuine Hotels.com guest review
Really nice hotel, central location with excellent staff, clean modern rooms providing wifi and a free mini bar. What more could you want! Have stayed there on my last two visits and will stay there next time as well.Genuine Hotels.com guest review
"Across the street from the Metro"
We enjoyed staying at the Innside Madid Genova. Good location. Easy access via the Metro. Walking distance to the theater. Good breakfast service and selection. Workout room needs improvement. We would stay there again.Genuine Hotels.com guest review
"Nice spot in Chamberi area."
pleasant hotel on convenient location at A Martinez metro station. Easy access via metro to all the important sightseeing. Nice rooms, very helpful staff and decent breakfast buffet (typical Euro hotel style.) not a lot of great restaurants in immediate neighborhood, but easy to get to them from location. Short walk to Retiro park area for great running […] as well. Would definitely stay there again. Read moreGenuine Expedia guest review
"I would definitely come back"
The hotel was very nice and up to date. Staff was very friendly and spoke English. Super clean rooms with safe and complimentary mini bar (no alcohol). Would definitely come back again!Genuine Hotels.com guest review
"Great Rooms, Great Price, Great Location"
The hotel is just across the street from the metro and close to cafes and restraunts.Genuine Hotels.com guest review
Very small rooms, but Clean and fresh! The breakfast was reallygood! The staff friendly! Nice location!Genuine Hotels.com guest review
Nice, clean and modern hotel with a metro stop straight outside. Good selection of bars, restaurants and amenities close by.Genuine Expedia guest review
"Lovely hotel great location"
Enjoyed my stay at this hotel, quiet and cosy room with good facilities and helpful staffGenuine Expedia guest review
Very good location, beautiful building and nicely designed room. Air conditioning did nor work properly which made the room feeling constantly cold. Breakfast could be better.Genuine Expedia guest review
- The hotel is beautiful from the outside, inside has had an esthetic makeover but nothing great. - In our room the shower kept turning on in the middle of the night for no reason. In the room you can hear everything happening in the hallway... It's super frustrating. Door open, door close, door open, laughting etc... - When I was there somebody was […] havening an argument next door, glass broke, cops were called, needless to say I couldn't sleep. It all happened around 1am and finish around 4:30am. When I called down they just said oh sorry it should be resolved soon... I was exhusted for my few days in Madrid delink with a day less of sleep... Ruined my trip to Madrid. They manager didn't even offer anything as compensation. - I take one trip to Europe a year and travel regularly in Noth America... This is the erode place I've ever stayed at. Do not stay at this hotel you'll regret it. Read moreGenuine Hotels.com guest review
"Excellent but Beware interior rooms"
Hadn't realised when I booked that I would have an interior room. This should have been clearer. Managed to upgrade to a fantastic room for 15 euros a night. Staff were incredibly kind and friendly.Genuine Expedia guest review
"A hidden gem in a great place"
Situated right beside Alonso Martinez station, the Innside Madrid Genova was immaculate and in a great location for food, bars and a variety of 15-20 minute walking routes to the city centre t Sol. One of the benefits of the location is that this station is on the Blue number 10 metro line, which air travellers change onto at Neuvos Ministerias from […] the airport, and just 2 stops on from there. Loads to see and do in Madrid, getting about is easy, costs are reasonable, except Real Madrid strips, tickets and other memorabilia which are outrageous - 90 Euros for a football top, 40 for a t-shirt. Locals were very amiable, unlike on the coast and islands where the tacky scene is rife, this very well presented city is backed up by proud city dwellers. On the negative side of things, an extraordinary number of beggars, plus an ongoing strike by city refuse workers saw rubbish up to 2 feet high in the streets, until their grudge is resolved. Read moreGenuine Expedia guest review
"A very good experience"
I am more and more impressed with the Innside chain and with the 2 Madrid locations. This hotel is very well located, in a nice area from which Madrid's attractions are easily accessible( the Metro is a few meters from the hotel).The staff are very friendly and accomodating. Rooms are well sized and open. Non- alcoholic drinks are provided free of charge. […] Iron and ironing board are also provided.Only some small annoyances prevent this from getting a full 5 rating( safe and fridge inconveniently located in closet, lighting in room could be improved). Overall a very good experience. Read moreGenuine Hotels.com guest review
"Nice hotel close to everything central in Madrid"
A boutique hotel rated 4 stars (Spanish ones of course) - not bad for the price, not bad at all. Room on the tight side (double twin bed, bed takes most of the space) but very clean, contemporary bathroom. Add a room safe and a minibar with soft drinks included(!) in the price, free wifi. Did I say very clean? Didn't take breakfast there, if you know […] anything about Madrid go and have breakfast at cafeterias where Madrilenos take breakfast. If it happens you don't know what to do on a Sat/Sun morning in Madrid try taking the high speed train - a 28min journey for 20 Euros return pp - to Segovia then come back to Madrid for a flamenco show and diner. My wife and I we did that on a whim and loved it. Read moreGenuine Expedia guest review
Great hotel, ideal location, really nice rooms and bathrooms and a free mini bar as well. Always appreciated. Breakfast very nice and the staff were all really friendly. Will stay there next time.Genuine Hotels.com guest review
"Great hotel in good central location"
The hotel was a beautiful building and although located on a busy roundabout at Alonso Martinez, there was absolutely no traffic noise in the hotel at all. The staff were all extremely pleasant. The room was a good size and clean. The bathroom was stunning! Having visited Madrid 3 times this year and stayed at different hotels, this has been by far […] the best. The metro is located close to the hotel and we were able to get everywhere we needed to without any hassle. Highly recommend this hotel! Read moreGenuine Hotels.com guest review
"Very nice hotel, great location, good breakfast"
Very nice hotel, great location, good breakfast, good attitude of the staff, who were very helpful, nice terrace. One minus - we got a very small room that had window into the building. we asked for a bigger room and the staff was very cooperative and moved us to a bigger room, but still no view.Genuine Hotels.com guest review
et rigtigt godt hotel med gode faciliteter - vil gerne bo der igenGenuine Hotels.com guest review
"Fantastiskt bra läge"
Fint boutiquehotell med charmig interiör, underbar dusch, terrass och perfekt avstånd till alla sevärdheter och stadsdelar; det var ett stenkast till det fashionabla Salamanca, ett par minuter till muséegatan Paseo de Prado, den vackra majestätiska parken Parque del Retiro, de trendiga gay-kvarteren Cheuca, det lite alternativa Malasanas och Conde Duque,Gran […] Via och Puerta de Sol. Hjälpsam personal, stilren klassisk inredning, stort badrum, generös dusch och terrass. Read moreGenuine Hotels.com guest review
"Leider keine Parkmöglichkeit!"
Service und Personal top! Hotel und Stil Top! Keine Parkmöglichkeit! Keine optimaler Zugang zum Hotel. Mit Kleinkind nicht geeignet.Genuine Expedia guest review
"Bonito. Tranquilo y bien situado."
Encontramos lo que buscabamos: tranquilidad y situacion. Edificio rehabilitado con gusto.Genuine Expedia guest review
Superbra!!! god frukost, ren och nytt, otroligt proffsig och hjälpsam personal som gav riktiga personliga restauranttips. bra helt enkeltGenuine Hotels.com guest review
Bellissimo hotel, a due passi dal centro. Unica pecca: colazione troppo costosa (20,50€) anche se C é la promozione che se la prenoti la prima sera costa 10€. Grandioso!!!Genuine Expedia guest review
"Pequeño pero muy bonito"
Muy buen hotel. Los cuartos pequeños pero muy bien decorado y limpio. Muy bien ubicadoGenuine Hotels.com guest review
"Bano excellente equipado; muy buena ubicacion"
Muy bien restaurado, buena ubicacion se puede caminar a la puerta del sol;Genuine Hotels.com guest review
"A hotel I will definitely visit again"
We were there for 3 nights, the room was beautiful and super clean, it looks exactly like what picture shown, the staffs there are super friendly and speak fluent English, it was the best hotel of our honeymoon trip to SpainGenuine Hotels.com guest review
"Mooi hotel dichtbij het centrum"
Mooi hotel, goed verzorgd, ideale locatie voor een citytrip. Wel wat gehorige kamers.Genuine Expedia guest review
Innside Madrid Genova er helt fantastisk. Ved ankomst mottar de deg med vennlighet og er behjelplig med bagasjen, innsjekking og alt det som skulle være. Det er kun et få tall personer som jobber i resepsjonen, hvor de skaper en atmosfære som blir svært hyggelig og en føler at man får et personlig kontakt med resepsjonistene. De hjelper deg med å skissere […] hva man bør oppleve og gjøre i Madrid, samtidig som de engasjerer seg i etterkant og spør om hvordan opplevelsene har vært. Personalet gjorde det som skulle til for at vi skulle få et best mulig opphold. Min kjæreste og jeg mener at dette hotellet fortjener så mye mer enn 4 stjerner. Jeg har besøkt mange hoteller som er 4 stjerner, men det var et helt annet nivå på dette hotellet. Fantastiske rom, sinnsykt fint bad og en utrolig deilig seng + en gratis minibar (alkoholfri), som de fylte på med engang noe var tomt. Det skal sies at vi hadde et standard rom, men de har ennå bedre rom for de som ønsker det. Personlig mener jeg at det ikke burde være behov for det. Rommene ble vasket og ryddet hver dag. Anbefaler dette hotellet på det sterkeste til par, venner, enslige og business. Dette er ikke et hotell som er tilrettelagt for barn, som kanskje er noe av grunnen til at den bare har fått fire stjerner? Read moreGenuine Expedia guest review
"Albergo di gusto in centro a Madrid"
Abbiati trovato questo albergo quasi per caso. Siamo una coppia di ragazzi di 21 anni, abbastanza esigenti e ben abituati, e questo albergo si e rivelato al livello delle nostre aspettative: l'edificio è bello, la posizione centrale. La colazione è molto ricca è consigliata. Il soggiorno è stato piacevole, nonostante la stanza non fosse molto grand […] e. Read moreGenuine Expedia guest review
Super mooi hotel. Prettig ontvangst. Vriendelijk personeel. Bijna een perfect hotel. Housekeeping niet altijd even consequent. Zo miste er bij binnenkomst douche spulletjes. Pas na twee dagen stonden er een paar tubes. Maar toen ontbraken er weer handdoekjes. Glazen werden niet vernieuwd of schoongemaakt. Minibar is gratis maar ook deze wordt niet bijgevuld! […] Niet aanbieden dan zou ik zeggen. Net een aantal puntjes waaraan je lekker kan storen. Read moreGenuine Expedia guest review
Ontvangst was heel fijn. We waren een stuk vroeger dan de normale inchecktijd. Maar onze kamer was al klaar, dus konden we al inchecken. Zeer vriendelijk personeel en goede service. De kamer is heel mooi en van alle gemakken voorzien. Alle drankjes uit de minibar zijn gratis. Zeer nette en moderne badkamer. Het hotel ligt op een vrij druk plein, maar […] in de hotelkamer merk je daar helemaal niets van. Er stoppen 3 metrolijnen op het plein met een snelle verbinding naar de luchthaven en het centrum. Het centrum is op een klein kwartiertje lopen. Read moreGenuine Hotels.com guest review
"Prachtig hotel te midden van de wijk Chueca"
In de prachtige wijk Chueca - welke midden in Madrid ligt - vonden wij Innside Madrid Genova. Het personeel verwelkomde ons vriendelijk en de kamer was werkelijk waar prachtig en voorzien van veel luxe. De bedden waren keurig opgemaakt en daarnaast ook nog eens heel groot. De kamer was voorzien van allerlei luxe items als een geluidsbox die met de iPhone […] werkt, een flatscreen TV en een prachtige regendouche. Elke dag werd deze kamer verschoond en daarnaast was het personeel zeer vriendelijk en behulpzaam. Kortom, een plek om heerlijk tot rust te komen na een dag intensief de stad bezocht te hebben. Read moreGenuine Expedia guest review
Ottimo Hotel appena ristrutturato personale giovane e molto gentile camera molto confortevole e pulita ci torneremo sicuramenteGenuine Hotels.com guest review
Me pareció muy bien aunque no utilicé todos los servicios disponiblesGenuine Hotels.com guest review
"Great location, incredible rooftop views"
07/28/14 Marjorie L Lewiston, Maine
This hotel was well located to travel to good dining destinations, and close enough to local attractions as to walk there (Prado, etc). The rooftop views of Madrid were wonderful and a great place to take a book and a glass of wine to spend time in the sun. Easy walk to the shops off Calle Horteleza where I found a whole street of shoe shops!! Rooms are small but comfortable with great views of the streets. The shower was wonderful. The breakfast buffet was good although the same day after day. Staff was very helpful in suggesting local spots to dine or visit.
07/28/14 Kiran M
I booked this hotel on a whim for my husbands birthday suprise, it is the perfect location! 20 min taxi drive from the airport cost us a set price of 30 euros! you can also catch the metro which is literally infront of the hotel(but not close enough to cause disturbance) once your in the hotel you cannot hear a lot of the rush going on outside as is normal when staying in any city. The hotel exterior and interior is beautiful, the rooms we stayed in was small but perfect, and a free minibar!!! any hotel that goes the extra mile instead of charging u 20 euros for a small bottle of water has my vote. Soft drinks only of course, but they were refilled every day. The secret gem is the terrace upstairs, with sofa's so you can relax in, just a shame they close at 10pm but that is understandable as some of the guest rooms opened up to the terrace. Breakfast was included and was lovely. Me and my husband walked everywhere on our short stay, there is a chemist nearby, a starbucks, burger king, local restaurants, and 30 min walk to the royal palace. The staff were wonderful and friendly and lovely lady helped us flag down a taxi for our departure. Thank you so much for a wonderful stay and memories Ms Ghuman
"Smart hotel, reasonable prices, great location"
07/19/14 12245 Manchester
Said it all in the title really.... Melia are a good standard of hotel, contemporary, well looked after and with lovely staff. Madrid Genova is in a perfect location on a pretty roundabout (with fountain) in Alonso Martinez. It's a 10min walk from Fuencarral and Chueca, so not far from the centre of town but far enough to offer a bit of a reprieve from the hustle & bustle. Our room was a good size with fantastic bathroom. There's a lovely bar too with reasonably priced drinks (which is a nice change for hotels). It's a beautiful building both inside & out. Quite a quiet hotel, small lobby and not many people around so you come and go as you please. Only small issue, there's no free water in the rooms (only a mini bar) so make sure you buy some from the local shops. Would definitely recommend this hotel.
"Trendy, centrally located."
07/13/14 PedroMSanchez Bilbao, Spain
This is a superb hotel in an old refurbished building in central Madrid. There is a subway station just opposite to the main entrance of the hotel. It is just a short walk (10-15 minutes) down to the Gran Vía and Plaza de Callao in the historic center of Madrid. My company booked a stander room for me. At the time of the check-in the receptionist offered me a biggest room with views to the Plaza Alonso Martinez for 10 Euros more. I found this new policy of registration a bit surprising. But the room was worth the price as the standard rooms have a single window to the interior patio which makes the room dark and uninviting. My room was bright, clean and everything looked brand new. There were details (i.e. free and fast wifi, amenities...) that are only offered in higher category hotels. The only negative point of the room was the conditioning air. There was a freezing stream of air pointing out right to you in bed that leaves you not option but to turn it off. This may be a problem in the hot summer nights of Madrid.
"Trip to Madrid"
Excellent hotel in a beautiful old building. Modern interior and spotlessly clean. Good location close to Chueca and the old town with a metro stop just over the road. The staff were all very friendly and helpful. Would definitely stay here again. Really nice little terrace on the fifth floor.
07/01/14 gabriela263 Southend-on-Sea, United Kingdom
Just returned from a two day stay in Madrid at this hotel and I have to say,couldn't have picked any better!Fantastic room,huge comfortable bed,great bathroom and great location,a stone's throw away from the metro.My friend and I would return anytime.Also,thank you to Felipe who was very nice and helpful whenever we needed directions.
"LOVE LOVE LOVE"
06/28/14 LAEWorldTraveler Providence, RI
I cannot say enough good things about this hotel. I found it via American Express Travel, and was pleased to upgrade my reservation to an exterior room with doors that opened onto the Plaza Alonso Martinez. My first evening, I ordered a light room service dinner of a glass of Rueda and some chips and salsa. See my picture - it was lovely. My room was updated, comfortable, and super clean. I also appreciated the ironing board and iron, which seem scarce in hotels lately. I was also IN LOVE with the professional grade hair dryer. (In fact, I looked into buying one but it appears that the Aliseo brand only sells to hotels.) The location was perfect. I spent most of the day I was in Madrid walking everywhere - Castellano for coffee, Retiro Park, the Prado, and Serrano for a bit of shopping. Also, it was very close to the Alonso Martinez Metro stop, which connects to many popular lines. I took the Madrid Food Tour one evening and used the Metro to get to Opera - only three stops from the hotel. I adored the staff. The lady who checked me in (on 20th June) was absolutely lovely, and the gentleman who checked me out grabbed my bag for me and hailed a taxi before I could even ask. The library bar was a great place to grab a cold drink in the afternoon. I didn't have a chance to get breakfast or dinner at the hotel, but I imagine it would have been done well, too. Finally, FREE MINIBAR. That's all I have to say on that one. I really, really appreciate a hotel that does things right and doesn't nickel-and-dime you in the process. My experience at the Innside Madrid Genova was an absolute WOW and I will certainly return - for business or for pleasure.
"nice central hotel"
06/19/14 Annea Aberdeen, Scotland
We stayed here on a trip to Madrid. We chose this hotel because it was near to the city centre with good transport links and also because it was part of the Melia group. Reception check in was quick and friendly. The hotel was new with lovely décor. The room was clean with a large comfortable bed. Wifi was quick and free. Lovely hot shower with nice toiletries and large towels. Just a minor criticism, hygiene bags, shower cap and cotton buds could be provided. Breakfast was good with a choice to suit every taste. Lovely library bar. Good sound insulation against traffic outside and within the hotel. Some nice bars and 2 nice restaurants within walking distance. Direct bus no 3 to Plaza Mayor
06/11/14 Buffshot London, United Kingdom
The Melia group have been very successful in converting some fine 19th century central Madrid buildings into smallish mid priced hotels to appeal to businessmen and the more discerning tourists alike. This one in particular is very well placed for a Metro station serving three different lines, so getting anywhere could not be easier. The decor is modern and fairly minimalist, and the rooms are a good size, well equipped and planned. Even an iron and ironing board! There is a very pleasant lounge/ bar area on the ground floor. Traffic noise seems not to be a problem. Breakfasts are all one could wish for, served in the former courtyard which is now covered. There is a roof terrace with bar, although this may only operate in high summer. Highly recommended
"Clean, modern, super friendly hotel in a good location!"
05/27/14 Patricia S
After I checked in to my neat clean room with an iron and ironing board I went down to the desk to get help with the free wifi. The woman at reception was very friendly and helpful, and showed me what to enter in the settings of my iPhone. For the rest of my 4 night stay, I never had a problem with the wifi (unlike the previous hotel I had just been in). My wake up calls each morning were on time. The bed was comfortable. The only problem was that the down comforter was too warm, and I would suggest having lighter blankets available. For those who didn't like the hotel coffee, there is a Starbucks diagonally across the street, and the reception desk kindly directed me there.
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