All hotels in Madrid, Spain
1 room, 2 adults
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Plaza Alonso Martinez 3, Madrid, Madrid, 28004, Spain, ‏‎800-491-6126
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4.4 / 5Excellent

Score breakdown (from 79 reviews)

Average rating for:

  • Cleanliness
    4.7
  • Service
    4.5
  • Comfort
    4.3
  • Condition
    4.5
  • Neighborhood
    4.5
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5.0 / 5Outstanding
"Gorgeous hotel in fantastic neighborhood."
We immediately fell in love with this hotel. The decor is classic and elegant. The staff spoke exceptional French and English with us. They were also very friendly and helpful with directions and helping is make reservations. The bar also makes fantastic cocktails. The neighborhood is near great restaurants and bars, and thankfully not so touristy. We're definitely staying here again!
Genuine Hotels.com guest review
2 night family trip Aug 4, 2015
David
US
5.0 / 5Outstanding
Wonderful
Genuine Hotels.com guest review
3 night family trip Jul 14, 2015
Elizabeth
US
4.0 / 5Excellent
Very nice location, very quiet. Easy walk to most anything!
Genuine Expedia guest review
Other trip Jan 21, 2015
A Traveler
US
5.0 / 5Outstanding
"Great experience"
Great location, right by the Metro, easily walkable to the central city. Will definitely return
Genuine Expedia guest review
Other trip Jan 2, 2015
TK
US
5.0 / 5Outstanding
"Great location and service"
We really enjoyed our stay in this hotel. The location is in a very nice area and close to the city center. Staff were very nice and helpful. Breakfast was good, our room was very comfortable.
Genuine Hotels.com guest review
2 night business trip Oct 11, 2014
Farah
US
5.0 / 5Outstanding
"Innside Madrid Genova"
We had a great stay here. The staff was great and the hotel was great. They made us dinner reservations and suggested places to go. We were worried about noise, as Madrid doesn't sleep early, but we had no problems. Our room was quiet and we seemed to be just far enough from downtown that noise wasn't a big deal. Easy to reach with a Metro stop right out front. Didn't try breakfast because there were other cheaper, great places all around. Would definitely recommend and would definitely book again.
Genuine Hotels.com guest review
4 night romance trip Oct 9, 2014
James
US
5.0 / 5Outstanding
"Tasteful remodel and many thoughtful touches"
This hotel is a newly remodeled classic building with immaculate rooms and thoughtful design touches. The small details appreciated by this business traveler include: ironing board in the room, a refrigerator whose drinks were included, sliding doors in front of the balcony windows that effectively silence the street noise, a wonderful breakfast buffet (left out a little later on the weekend), strong wifi throughout the hotel (no dropped Skype calls walking around). The hotel is steps from the Alonso Martínez Metro station entry and easy to reach from the airport. The hotel staff was helpful and courteous. I had no regrets staying a little north of Centro, everything is still within a 15 minute walk and the neighborhood has lots of activity and restaurant options of it's own.
Genuine Hotels.com guest review
6 night business trip May 27, 2014
Steve J.
US
3.0 / 5Good
"stairs before reaching elevators"
Everything is good except for stairs before reaching elevators. I had to carry my luggage up the stairs as nobody offered me any help.
Genuine Hotels.com guest review
1 night trip May 11, 2014
A Traveler
US
4.0 / 5Excellent
no elevator from level ground to level zero, we have to climbing 8 ladders to life our super heavy luggage to the elevator lever...
Genuine Hotels.com guest review
2 night trip Mar 24, 2014
A Traveler
US
5.0 / 5Outstanding
"Spain adventure"
The room was everything we wanted and the people at the front desk could not have been nicer or more helpful.
Genuine Hotels.com guest review
2 night trip Dec 28, 2013
TMO
US
4.0 / 5Excellent
Really nice hotel, central location with excellent staff, clean modern rooms providing wifi and a free mini bar. What more could you want! Have stayed there on my last two visits and will stay there next time as well.
Genuine Hotels.com guest review
2 night business trip Nov 4, 2013
Jamie
US
4.0 / 5Excellent
"Across the street from the Metro"
We enjoyed staying at the Innside Madid Genova. Good location. Easy access via the Metro. Walking distance to the theater. Good breakfast service and selection. Workout room needs improvement. We would stay there again.
Genuine Hotels.com guest review
2 night trip Oct 20, 2013
A Traveler
US
4.0 / 5Excellent
"Nice spot in Chamberi area."
pleasant hotel on convenient location at A Martinez metro station. Easy access via metro to all the important sightseeing. Nice rooms, very helpful staff and decent breakfast buffet (typical Euro hotel style.) not a lot of great restaurants in immediate neighborhood, but easy to get to them from location. Short walk to Retiro park area for great running as well. Would definitely stay there again.
Genuine Expedia guest review
Other trip May 20, 2013
Michael
US
5.0 / 5Outstanding
"I would definitely come back"
The hotel was very nice and up to date. Staff was very friendly and spoke English. Super clean rooms with safe and complimentary mini bar (no alcohol). Would definitely come back again!
Genuine Hotels.com guest review
3 night romance trip Apr 27, 2013
A Traveler
US
4.0 / 5Excellent
"Great Rooms, Great Price, Great Location"
The hotel is just across the street from the metro and close to cafes and restraunts.
Genuine Hotels.com guest review
1 night trip with friends Feb 9, 2013
Bob
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Very clean modern hotel"
This was an excellent choice for me as I was travelling alone and was situated beside the bus stop and metro. This meant it was easy for me to use public transport to and from the airport and to use get around the city. It was also within walking distance for the city centre. The hotel was very clean, light and airy with a sun terrace and a very beautiful and modern cocktail bar. I would highly recommend this hotel.
Genuine Expedia guest review
Other trip Apr 15, 2015
Heather
GB
4.0 / 5Excellent
"Superb, helful staff. Close to Metro"
Very convenient next to metro station, the staff were extremely helpful and welcoming. Cooked breakfast is limited to scrambled eggs, bacon and tomato which could be warmer. Other options were excellent. I would use this hotel again.
Genuine Hotels.com guest review
3 night romance trip Mar 12, 2015
Bernard
GB
4.0 / 5Excellent
"Hala Madrid!"
The hotel was in a great location for our four day visit. The hotel staff were very friendly and helpful throughout. We had a room facing the inside courtyard which was very quiet, comfortable and clean. We would definitely stay again on our next visit.
Genuine Hotels.com guest review
3 night family trip Feb 28, 2015
David
GB
5.0 / 5Outstanding
"great hotel in good location"
the hotel is great, fantastic service and well located. My only negative its that room service menu is limited and finishes at 11pm. Everything else, spotless. I do recommend it
Genuine Hotels.com guest review
3 night business trip Jan 27, 2015
Maria
GB
5.0 / 5Outstanding
"Visually pleasing and sophisticated"
Great hotel really impressed me clean modern sophisticated look. Asked for certain items such as 3.5mm jack wire which is a long shot and they provided it. Breakfast food vast and fresh. Only gripe was the hallway concrete flooring was a bit uneven with bumps, possible trip hazard etc. But very minor in the grand scheme of things.
Genuine Expedia guest review
Other trip Aug 5, 2014
NG
GB
5.0 / 5Outstanding
"Excellent hotel for grown up art lovers"
Very welcoming and helpful staff. Modern rooms. Very good sound insulation from the traffic. Breakfast is basic but better than most. Located close to Chueca district - bit like Soho in London. Very interesting. 30 mins walk to the main art galleries. Highly recommended.
Genuine Expedia guest review
Other trip Jul 8, 2014
Andy
GB
4.0 / 5Excellent
"Good reception assistance"
It's the first time to stay in Innside. The location is great and near the metro station which is easily accessed to Sarrano, Goya for shopping, Charmatin station when I go for excursion, and of course Sol as there is an interchange station here. The hotel is nice with a terrace you can have sun bathing. The breakfast is fresh and with many choices. The hotel receptionists are very helpful and they assisted me for some questions they don't expect but they tried to solve it for me. Just one comment that there is no kettle in the deluxe room (kettle is only available for suite) :( , but you can buy bottled water nearby at the convenience store.
Genuine Hotels.com guest review
5 night trip with friends May 5, 2014
Marie-Ange
AS
4.0 / 5Excellent
"perfect location, very clean, well connected"
this is the best place to stay in madrid if you want to see the sights but stay somewhere quieter and very clean. the staff were so helpful and kind. breakfast is enough and tasty. the only negative is the room design, but the beds were cosy and the bathroom very big with huge showers.
Genuine Expedia guest review
Other trip May 7, 2014
A Traveler
GB
4.0 / 5Excellent
Very small rooms, but Clean and fresh! The breakfast was reallygood! The staff friendly! Nice location!
Genuine Hotels.com guest review
4 night trip Apr 24, 2014
Jessica
IE
5.0 / 5Outstanding
"Nice hotel"
Nice, clean and modern hotel with a metro stop straight outside. Good selection of bars, restaurants and amenities close by.
Genuine Expedia guest review
Other trip Apr 13, 2014
A Traveler
GB
5.0 / 5Outstanding
"Lovely hotel great location"
Enjoyed my stay at this hotel, quiet and cosy room with good facilities and helpful staff
Genuine Expedia guest review
Other trip Apr 9, 2014
emma
GB
4.0 / 5Excellent
"Great location"
Very good location, beautiful building and nicely designed room. Air conditioning did nor work properly which made the room feeling constantly cold. Breakfast could be better.
Genuine Expedia guest review
Other trip Mar 20, 2014
AS
GB
3.0 / 5Good
"Don't bother"
- The hotel is beautiful from the outside, inside has had an esthetic makeover but nothing great. - In our room the shower kept turning on in the middle of the night for no reason. In the room you can hear everything happening in the hallway... It's super frustrating. Door open, door close, door open, laughting etc... - When I was there somebody was havening an argument next door, glass broke, cops were called, needless to say I couldn't sleep. It all happened around 1am and finish around 4:30am. When I called down they just said oh sorry it should be resolved soon... I was exhusted for my few days in Madrid delink with a day less of sleep... Ruined my trip to Madrid. They manager didn't even offer anything as compensation. - I take one trip to Europe a year and travel regularly in Noth America... This is the erode place I've ever stayed at. Do not stay at this hotel you'll regret it.
Genuine Hotels.com guest review
2 night trip Feb 1, 2014
Alain
CA
5.0 / 5Outstanding
"Excellent but Beware interior rooms"
Hadn't realised when I booked that I would have an interior room. This should have been clearer. Managed to upgrade to a fantastic room for 15 euros a night. Staff were incredibly kind and friendly.
Genuine Expedia guest review
Other trip Dec 3, 2013
victoria
GB
4.0 / 5Excellent
"A hidden gem in a great place"
Situated right beside Alonso Martinez station, the Innside Madrid Genova was immaculate and in a great location for food, bars and a variety of 15-20 minute walking routes to the city centre t Sol. One of the benefits of the location is that this station is on the Blue number 10 metro line, which air travellers change onto at Neuvos Ministerias from the airport, and just 2 stops on from there. Loads to see and do in Madrid, getting about is easy, costs are reasonable, except Real Madrid strips, tickets and other memorabilia which are outrageous - 90 Euros for a football top, 40 for a t-shirt. Locals were very amiable, unlike on the coast and islands where the tacky scene is rife, this very well presented city is backed up by proud city dwellers. On the negative side of things, an extraordinary number of beggars, plus an ongoing strike by city refuse workers saw rubbish up to 2 feet high in the streets, until their grudge is resolved.
Genuine Expedia guest review
Other trip Nov 12, 2013
Zeqok00
GB
4.0 / 5Excellent
"A very good experience"
I am more and more impressed with the Innside chain and with the 2 Madrid locations. This hotel is very well located, in a nice area from which Madrid's attractions are easily accessible( the Metro is a few meters from the hotel).The staff are very friendly and accomodating. Rooms are well sized and open. Non- alcoholic drinks are provided free of charge. Iron and ironing board are also provided.Only some small annoyances prevent this from getting a full 5 rating( safe and fridge inconveniently located in closet, lighting in room could be improved). Overall a very good experience.
Genuine Hotels.com guest review
6 night business trip Oct 19, 2013
A Traveler
IE
5.0 / 5Outstanding
"Gorgeous Hotel"
Convenience and serenity location, rooms were clean and modern. They were very good to us and we felt well taken care of and very comfortable, especially the front desk staffs extremely friendly and helpful. We really enjoyed the hotel restaurant, the food was excellent. Highly recommended!
Genuine Hotels.com guest review
2 night family trip Sep 29, 2013
Ku
AS
4.0 / 5Excellent
"Nice hotel close to everything central in Madrid"
A boutique hotel rated 4 stars (Spanish ones of course) - not bad for the price, not bad at all. Room on the tight side (double twin bed, bed takes most of the space) but very clean, contemporary bathroom. Add a room safe and a minibar with soft drinks included(!) in the price, free wifi. Did I say very clean? Didn't take breakfast there, if you know anything about Madrid go and have breakfast at cafeterias where Madrilenos take breakfast. If it happens you don't know what to do on a Sat/Sun morning in Madrid try taking the high speed train - a 28min journey for 20 Euros return pp - to Segovia then come back to Madrid for a flamenco show and diner. My wife and I we did that on a whim and loved it.
Genuine Expedia guest review
Other trip Sep 22, 2013
A Traveler
GB
5.0 / 5Outstanding
"Lovely hotel"
Great hotel, ideal location, really nice rooms and bathrooms and a free mini bar as well. Always appreciated. Breakfast very nice and the staff were all really friendly. Will stay there next time.
Genuine Hotels.com guest review
2 night business trip Sep 4, 2013
Jamie
GB
5.0 / 5Outstanding
"Great hotel in good central location"
The hotel was a beautiful building and although located on a busy roundabout at Alonso Martinez, there was absolutely no traffic noise in the hotel at all. The staff were all extremely pleasant. The room was a good size and clean. The bathroom was stunning! Having visited Madrid 3 times this year and stayed at different hotels, this has been by far the best. The metro is located close to the hotel and we were able to get everywhere we needed to without any hassle. Highly recommend this hotel!
Genuine Hotels.com guest review
2 night family trip Jun 22, 2013
A Traveler
GB
4.0 / 5Excellent
"Very nice hotel, great location, good breakfast"
Very nice hotel, great location, good breakfast, good attitude of the staff, who were very helpful, nice terrace. One minus - we got a very small room that had window into the building. we asked for a bigger room and the staff was very cooperative and moved us to a bigger room, but still no view.
Genuine Hotels.com guest review
2 night romance trip May 28, 2013
Ron
IL

The following reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"El mejor hotel de Madrid que he estado"
No puedo pedir mas de un hotel. El personal muy atento a todas las necesidades, el checkin fue bastante rápido y habitación de gran tamaño con todo nuevo. Definitivamente regresare
Genuine Hotels.com guest review
1 night romance trip Jul 24, 2015
Eugenia
ES
4.0 / 5Excellent
"Nice place to stay in Madrid."
This was a good place to stay in Madrid. It was in a very nice neighborhood situated on a glorieta. The hotel has been tastefully renovated in a clean modern style. The room was impecably clean, the breakfast was good. It is also located right near the San Martin metro station. There is a lounge downstairs that had live jazz. Overall is was a very nice place to stay.
Genuine Hotels.com guest review
1 night romance trip Apr 17, 2015
Andrea
ES
4.0 / 5Excellent
"habitaciones pequenas pero atento personal"
el wifi en la hbaitacion no funciono varios dias y las zonas comunes estuvieron cerradas 3 dias lo cual unido a que la habitación era pequena no hizo muy cómoda la estancia. a mi mujer se le perdió un pendiente y lo encontraron cunado lo dábamos por perdido
Genuine Hotels.com guest review
9 night business trip Nov 9, 2014
alejandro
ES
4.0 / 5Excellent
"立地の良い快適なホテル"
ホテルから歩いてマドリッドの中心地へ行くことができ、また最寄り駅からも非常に近くすごく便利でした。また、部屋が明るく、広く、非常に快適でした。
Genuine Hotels.com guest review
1 night family trip Oct 4, 2014
あき
JP
4.0 / 5Excellent
"Sehr gutes Hotel in zentraler Lage"
Das Innside Madrid Genova Hotel ist ein sehr schönes Hotel. Die Plaza Colon erreicht man z. B. sehr rasch. Von diesem Platz aus kann mit mit beiden Linien von Hop on - Hop off die Stadt in alle Richtungen sehr gut erkundet werden. Auch die eleganteste Einkaufsstrasse, die Calle Serrano und die guten Restaurants in der Calle de Jorge Juan liegen hinter der Plaza Colon. Das Hotel ist sehr schön und sauber, der Service angefangen von der Reception, zum Zimmer und Frühstück ist hervorragend. Das Frühstück bietet eine große Vielfalt von Speisen an. Erstaunlich war, daß fünf Minuten vor dem offiziellen Schluss noch frische Platten gebracht wurden. Das einzige, allerdings kleine Manko im Hotel ist der Umstand, daß von der Reception der Lift erst über mehrere Stufen erreicht wird, und somit auch das Gepäck hinaufgetragen werden muss. Gesamtresume: ein schönes Hotel mit hervorragendem Servie in guter Lage. Sollte ich wieder nach Madrid kommen, würde ich wieder hier übernachten.
Genuine Expedia guest review
Other trip Sep 25, 2014
Henry
DE
4.0 / 5Excellent
"Albergo ottimo per posizione"
Situato in una bella zona di Madrid con fermata metro (Alonzo Martinez) a 20 metri semplice accogliente ottima colazione personale disponibilissimo ho avuto un solo problema co l'aria condizionata in camera ma niente di che ottima posizione per visitare Madrid se si vuole anche a piedi
Genuine Expedia guest review
Other trip Sep 10, 2014
Antonio & Carla
IT
5.0 / 5Outstanding
"Really good price/value ratio"
A lovely hotel, no drawbacks. All in all, I do recommend that place.
Genuine Hotels.com guest review
5 night family trip Aug 29, 2014
Kirill
RU
4.0 / 5Excellent
"Kratzt an den 5 Sternen"
Frisch renovierter Altbau, sehr schön gemacht! Zimmer (vor allem das bett - 140 breit) für zwei evtl ein bisschen klein. Personal ist super freundlich und hilfsbereit. Das Frühstück ist zwar relativ überschaubar, dafür werden nur die besten Zutaten angeboten! Lage etwas außerhalb des Zentrums, dafür liegt die Metro-Station direkt vor der Tür. Nur zu empfehlen!
Genuine Expedia guest review
Other trip Aug 31, 2014
A Traveler
DE
4.0 / 5Excellent
"Genial für Städtetrip"
Sehr zu empfehlendes Hotel, gute Lage, modern, sauber, nette Rezeption, schöne Terrasse
Genuine Expedia guest review
Other trip May 12, 2014
Linda
DE
4.0 / 5Excellent
et rigtigt godt hotel med gode faciliteter - vil gerne bo der igen
Genuine Hotels.com guest review
3 night trip May 4, 2014
Tommy
DK
2.0 / 5Fair
"la façade est magnifique mais l'intérieur décevant"
J 'espérais au vu de la façade et des photos et ayant choisi une chambre premium profiter d'une chambre confortable , bien aménagée .Mais en fait la chambre est minuscule , l'équipement rudimentaire ,nous avons du demander à la reception des verres , du gel douche , en bref nous n'y retournerons pas.
Genuine Expedia guest review
Other trip May 8, 2014
henriette
FR
5.0 / 5Outstanding
"Fantastiskt bra läge"
Fint boutiquehotell med charmig interiör, underbar dusch, terrass och perfekt avstånd till alla sevärdheter och stadsdelar; det var ett stenkast till det fashionabla Salamanca, ett par minuter till muséegatan Paseo de Prado, den vackra majestätiska parken Parque del Retiro, de trendiga gay-kvarteren Cheuca, det lite alternativa Malasanas och Conde Duque,Gran Via och Puerta de Sol. Hjälpsam personal, stilren klassisk inredning, stort badrum, generös dusch och terrass.
Genuine Hotels.com guest review
5 night romance trip Apr 28, 2014
ElsaGirl
SE
4.0 / 5Excellent
"Leider keine Parkmöglichkeit!"
Service und Personal top! Hotel und Stil Top! Keine Parkmöglichkeit! Keine optimaler Zugang zum Hotel. Mit Kleinkind nicht geeignet.
Genuine Expedia guest review
Other trip Apr 21, 2014
A Traveler
DE
4.0 / 5Excellent
"Bonito. Tranquilo y bien situado."
Encontramos lo que buscabamos: tranquilidad y situacion. Edificio rehabilitado con gusto.
Genuine Expedia guest review
Other trip Mar 17, 2014
josemi
ES
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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