All hotels in Choeng Thale, Thailand
1 room, 2 adults
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390 Moo1 Srisoontorn Road, Choeng Thale, Phuket, 83110, Thailand, ‏‎800-491-6126
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4.5 / 5Excellent

Score breakdown (from 31 reviews)

Average rating for:

  • Cleanliness
    4.3
  • Service
    4.5
  • Comfort
    4.6
  • Condition
    4.1
  • Neighborhood
    4.3
3.0 / 5Good
"Great Villa, poor service and hotel needs updating"
Requested the hotel arrange to pick us up from the airport, cost was 3 times higher and they still did a poor job. 30min late and gave us hot water when it was 100 degrees out! I cut my foot in the roof top pool and the hotel did nothing to fix it or compensate us for the accident. Nothing. The rest of my vacation was lost.
Genuine Hotels.com guest review
3 night family trip Jun 21, 2015
Nick
US
5.0 / 5Outstanding
"Exceeded our expectations!"
We had a wonderful stay, we wanted to stay longer. We had a two bedroom villa, which was very comfortable for a family of 4 (2 adults & 2 kids). The pool was on the top floor with a beautiful over view. The staff was very friendly and so welcoming! They were all very attentive. Breakfast buffet was awesome! The restaurants were on the pricey side, as was the spa. There was no restaurants close to the hotel so we found it easier to stay on site. Beds were on the firm side but comfortable. We received a fruit basket when we arrived but it attracted ants! Bring bug spray because the Mosquitos were bad. The pictures on the website does not do the hotel justice.
Genuine Expedia guest review
Other trip Apr 10, 2015
madge
US
3.0 / 5Good
"NICE villa for family"
Nice villa with pool inice the rooftop. One problem us the bad smell from toilet of second bedroom.
Genuine Expedia guest review
Other trip Jul 13, 2014
Jay
US
5.0 / 5Outstanding
"Nice Relaxing Experience"
I and my family had a very good time there. There were friendly staff in this nice resort. Service was marvelous.
Genuine Expedia guest review
Other trip Aug 14, 2013
Babak
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Don't think twice, Great Resort and Great staff."
Over whelming experience, one of the best hotel that we have ever been too. we were 2 adult and two kids. we stayed in the villa it was so so so great. everything was exceptional.
Genuine Hotels.com guest review
4 night family trip May 7, 2015
Mahmoud
IE
5.0 / 5Outstanding
"Everything you would want"
For a family of 5 we had the lagoon suite. Spread over 3 levels it It was incredible with the top floor swimming pool a real highlight. The shared living space on the middle level had a great lounge area as well as a kitchen where we stocked beer from the nearby town - something worth doing. The bedrooms on the lower level were large and modern with plenty of privacy and very quiet. The service from the staff was excellent - stocking of water, turn down service, fresh fruit every day were all part of the package. The facilities on site were great - modern gym, terrific central swimming pool, brilliant buffet breakfasts. We have travelled overseas as a family a few times and rated this our best experience to date.
Genuine Expedia guest review
Other trip Oct 7, 2014
Lanceboy
AU
5.0 / 5Outstanding
"Outstanding!"
The pool villas are brilliant - we had our own rooftop pool and 2 other levels with bedrooms and a massive living room. Our 6 and 4 year olds loved it. If you have really young kids the stairs would probably be an issue though. Would definitely stay there again - well worth it.
Genuine Expedia guest review
Other trip Oct 5, 2014
tina
AU
5.0 / 5Outstanding
"A great hideaway"
Facilities were great, outstanding service, beach was not crowded and amentities were brilliant.
Genuine Hotels.com guest review
2 night trip Aug 22, 2014
A Traveler
AS
5.0 / 5Outstanding
"Excellent hotel and services"
Since it closes to the lagoon, a little bit more mosquito which is unexpected. Anyway, overall is excellent. The hotel and concierge services are perfect. The staffs are full of smile and willing to help whenever you needed.
Genuine Expedia guest review
Other trip Jul 26, 2014
Nel
HK
5.0 / 5Outstanding
"Excellent experience"
Excellent facilities, lovely staff & very organised. Didn't really need to leave the hotel except for tours. Highly recommended.
Genuine Expedia guest review
Other trip Jul 5, 2014
A Traveler
AU
5.0 / 5Outstanding
"good, all-in-one hotel for a family break"
very nice stay. we got one of the villas. perfect for the family to chill out - lots of space and a nice cosy pool to pop in-and-out when they wanted. spa was rated as awesome by the girls. food options were a bit limited during the day as only one restaurant was open. but the staff made up with their flexibility and smiles. we are vegetarians and they happily worked out nice options given the constraints. the thai and italian places are great for dinner.
Genuine Expedia guest review
Other trip May 31, 2014
paddy
SG
5.0 / 5Outstanding
"Villa private pool"
Friendly staffs made you feel more comfortable. Relax on private beach
Genuine Expedia guest review
Other trip Apr 27, 2014
A Traveler
SG
5.0 / 5Outstanding
"Everything is excellent , but expensive ..."
All of my family are satisfied with this stay. Accommodation and restaurant fee are expensive , but I think that these are valuable . We had excellent time in there. I shall recommend you.
Genuine Expedia guest review
Other trip Mar 23, 2014
nao
SG
4.0 / 5Excellent
"Dusit Thani Great Villa , Poor Beach"
We stayed in a 2 bed villa with roof top pool , it was very good , furnishings and layout excelent , do not go here if you want a beach holiday , Beach was dirty and very rough . Options for meal limited , would be better to have a run to a super market as villa has all cooking facilities ,even down to dinner sets .
Genuine Expedia guest review
Other trip Jul 29, 2013
A Traveler
GB
4.0 / 5Excellent
"Great family Villas"
Stayed in a Pool Villa. Awesome. Roof top deck and pool are perfect place to spend you day sunning. If you are travelling mid year, I would suggest the lagoon view villas as you are sheltered from the wind.
Genuine Expedia guest review
Other trip Jul 24, 2013
Laz
AU
5.0 / 5Outstanding
"Dusit Thani Laguna Resort"
The pool villa was amazing- loads of space and the plunge pool on the roof with views of the beach was fantastic. The staff were very accommodating and the restaurants at the hotel were good- there were also other restaurants close by along the beach and the resort was close to a small set of shops with a supermarket.
Genuine Expedia guest review
Other trip Jul 14, 2013
Lisa
AU

The following reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
整體很舒服, 去市中心,芭東地區約45分鐘,渡假好地方,Villa 泳池也不算細. 廚具充足,下次會再去的酒店.
Genuine Hotels.com guest review
1 night family trip Jun 14, 2015
A Traveler
HK
3.0 / 5Good
"2% 부족한 리조트"
전체적으로 훌륭합니다. 가격대비 룸이 굉~장히 넓은편이고... 직원들의 친절도도 기대한 정도의 수준이었네요.대부분의 식사를 룸서비스로 하고, 앙사나 스파도 2회 이용했고, 베이비시터 서비스도 활용했습니다. 다만, 에어컨과 TV에 문제가 있어 고치는 데에 시간을 많이 보냈고, 룸이 넓다보니 휑한 느낌이 있습니다. 치명적인 단점은.. 모기는 물론 도마뱀, 개미, 손바닥만한 바퀴벌레까지!! 벌레 관리가 너무 안됩니다. 옮긴 다른 리조트에서는 개미도 없었고, 모기향도 방마다 다 놓아주더군요. 푸켓이니까 벌레는 어쩔 수 없겠지만, 아기와 함께 갔던 입장에서 솔직히 너무 심했습니다. 한번쯤 가볼만한 곳이지만, 두번은 글쎄요...
Genuine Hotels.com guest review
2 night family trip Apr 30, 2015
YONGTAE
KR
4.0 / 5Excellent
"Pool Suiten"
Die Pool Villen sind sehr komfortabel eingerichtet. Das Speiseangebot ist qualitativ hoch und vielfältig. Unterhaltung ist eher mager. Sportangebot nicht vielfältig. Die Anlage ist sauber und wir würden ein andermal wieder dort übernachten.
Genuine Hotels.com guest review
8 night family trip Mar 7, 2015
Hans
CH
4.0 / 5Excellent
"Good for family trip."
I had stayed the pool villa for 5days. It was really good. Nice food, good service and amazing accommodation. Everything was just perfect.
Genuine Hotels.com guest review
4 night family trip Feb 17, 2015
A Traveler
KR
4.0 / 5Excellent
"Maybe not second stay there..."
I stayed at pool villa for 5 nights. Villa was spacious but building itself was little old that maintenance was required. When airconditioning was turned to slow, toilet started to smell bad for which i suspected a sewerage problem. Kitchen washing basin was covered with ants if plates were left there unwashed. Gardens are places for mosquitos to feed on human. Hotel staffs were unable to give advices on reasonably priced thai local restaurants and locally reputable day tour agents.
Genuine Hotels.com guest review
5 night family trip Oct 31, 2014
JIN SEON
KR
3.0 / 5Good
"ツーベッドルームがあるホテルということでプールビラを予約しました"
レイクサイドビューのプールビラを予約していましたが、現地でのチェックインの際に、オーシャンビューへのアップグレードを有料にて進められ、アップグレードしました 通常、エクスペディアとの契約があるので変更はしないのですが珍しいことをするなと感じました 天候が悪かったこともあり、強風のため屋上のプールもほとんど利用することはありませんでした プールビラは、レイクサイドビューの方が風の影響も少なく良いと思いました また、朝食付きプランでしたが、全体的にはいまいちの内容です タイレストランは、味も料金も満足できる内容でした
Genuine Expedia guest review
Other trip Sep 18, 2014
selabo.Hotel
JP
5.0 / 5Outstanding
"WONDERFUL ROOM AND STAFFS"
I stay at POOL VILLA for 4 nights. it was rainy season, so we couldnt swim in the sea. but the pool on the 3rd floor of our villa was perfect. clean and relaxed. POOL VILLA staffs were so kind and friendly, they always care about us and helped us to find a place to have dinner everyday. i already miss hotel life there. Thanks for supporting us to make precious memory in Phuket.
Genuine Expedia guest review
Other trip Aug 20, 2014
Rika
JP
5.0 / 5Outstanding
очень хороший отель, отдыхали семьей, понравилось все. Маленько не повезло с погодой, море штормило, а в остальном все прекрасно.
Genuine Hotels.com guest review
14 night trip Jul 19, 2014
Сергей
RU
5.0 / 5Outstanding
"広くて快適。"
プールヴィラの方に宿泊しましたが、とにかく部屋が広かったです。屋上のプールを含めると150~200㎡はあったんじゃないかと。大人2名、子供2名でしたが2ベッドルーム、2バスルームでもてあますほどでした。部屋付きプールは大きくはないですが十分なサイズ。夜はベッドに寝転んで流れ星鑑賞と最高でした。到着するとウエルカムドリンクとして赤ワインのフルボトルが1本。また滞在中はフルーツの盛り合わせを毎日入れてくれます。ホテルの方も皆感じが良く、とても満足のいく滞在でした。レストランもいくつかありホテルから出ずに4日間くらいなら過ごせるかなと。またプーケットに行く際は利用したいと思います。
Genuine Expedia guest review
Other trip Aug 6, 2014
SNUS
JP
5.0 / 5Outstanding
"두딧타니 라구나 풀빌라"
라구나단지내에 있는 고급리조트 나는 풀빌라를 이용햇다 너무좋았다 휴양하기 너무 좋타 다시가고싶다
Genuine Hotels.com guest review
2 night trip Nov 20, 2013
김성겸
KR
5.0 / 5Outstanding
"現実逃避の旅"
プールヴィラ最高です! 写真イメージそのまま。 ただし、イモリ?ヤモリ?が夜は大量発生しますw 部屋は広くて清潔。何から何まで揃っているし、なくても電話すれば持ってきてくれます。 日本人はほぼいないので日本語通じませんが、カタコト英語で問題なし。 ただ、設備的に弱いのか、カードキーは一度もまともに使えなかったです。 プールは大きくありません。 施設内のレストランはリゾート価格ですが、どこも美味しい。 外にもビーチ沿いに眺めのきれいなレストランが数軒あるので、食事には困りません。 近くにスーパーがあれば最高なのに。 3泊しましたが、歩いて行ける距離のショッピング施設に一度行ったきり、ホテル周辺から出ず、朝から晩までプールとビールのオンパレード。 十分満足しました。
Genuine Expedia guest review
Other trip Apr 16, 2013
nami
JP
5.0 / 5Outstanding
Genuine Hotels.com guest review
3 night business trip May 9, 2014
A Traveler
AS
4.0 / 5Excellent
Genuine Hotels.com guest review
2 night business trip Oct 24, 2014
Sopana
TH
4.0 / 5Excellent
Genuine Hotels.com guest review
7 night trip May 10, 2014
Наталья
RU
3.0 / 5Good
Genuine Hotels.com guest review
4 night family trip Sep 10, 2013
A Traveler
HK

TripAdvisor reviews for The Pool Villas at Dusit Thani Laguna Phuket

Overall rating:Based on 16 traveler reviews

Most recent traveler reviews:

Overall Rating
"Great villa and staff"
01/03/15 WarwickshireFlygirl warwickshire
We booked a lagoon view villa for our second stay at the Dusit Thani and, although some areas need a little TLC, we were not disappointed. The staff are well trained and, with the exception of the Thai restaurant where we received very poor food and service, the restaurants are great. We also celebrated NYE here on the beach which was simply the best New Year's celebrations I have experienced in any hotel I've stayed in. If you choose this hotel to stay in, you will not be disappointed but the villas make it even more special.
Overall Rating
"Exceptional"
11/21/14 Airlifter Doha, Qatar
Booked a pool villa to celebrate our wedding anniversary. Upon arrival, we were greeted by very friendly and helpful staff. Check-in was simple and quick. Hotel staff escorted us to the villa to give us a tour and to show and explain the facilities. The villa was tastefully decorated and well appointed. All modern fixtures and appliances. Everything was spotlessly clean. The only detracting issues were: a. the lack of sufficient electrical outlets on the main floor. We all travel with laptops, mobiles, tablets, etc. and there were no convenient outlets within sight. b. the mail floor lights are complicated to control and while we could find a dimmer switch, it appeared to be impossible to switch them off. Room service was quick and efficient. Breakfast was served at a pool-side restaurant and had a great selection of healthy food choices. The hotel/villas complex is a little remote from any of the island's attractions. We rented a car from the airport which made the location very convenient. However, there are plenty of other transportation options available (check with the concierge desk). Overall a 5 star experience. Would definitely stay here again!
Overall Rating
"one of the best hotel in phuket"
10/24/14 riteshmdr Doha, Qatar
I was very satisfied with the hotel. The service was good,the breatfast was great and the view was just beautiful. it was worth the pay. perfect vacation place for families. the staff was very firendly and cooprative. the housekeeping service was also very good. when I visit phuket again dusit will be the hotel again.
Overall Rating
"exceptional villas and even better service"
09/30/14 random10 Mumbai (Bombay), India
the villas are impeccable and super comfortable. have all the facilities with a nice and relaxed pool. the service at Dusit is amazing and they go way over the extra mile to make sure every need is catered to. a definite recommend in phuket
Overall Rating
"An adventure in paradise!"
07/15/14 TheReidsOfCockatoo
My stay at Dusit Thani was one of extreme relaxation and education. The villa where I spent most of my time seemed fit for a queen, I had never felt so at home. The employees at Dusit Thani are always smiling and happy to help, which is an excellent quality for a hotel to have. They would go out of their way to ensure that we were having a good time and always wanted I do more. We were educated on the gifts that Thailand has to offer my them. Even walking down to breakfast became a treat when employees would say hello and ask how we are doing. The location is absolutely beautiful. The businesses that the hotel booked for us to look at Thailand's gifts were of the best choice. My trip to Dusit Thani was one in a heavenly paradise.
Overall Rating
"Excellent Villa."
07/10/14 Russell G
We spent a few days in Phuket and chose a villa at the Dusit Thani Laguna. My daughter commented that it was the best hotel she ever stayed in - and could we buy the villa! The villa is very well appointed and spacious. The staff are very attentive and all of our requests were handled promptly and efficiently. A very nice vacation and a great hotel.
Overall Rating
"Wonderful stay, beautiful view"
06/22/14 sun88 Singapore
We stay in the pool villa facing the beach. The balcony in the living room looks out to the beach and sea, we can even watch sunset. The master bedroom opens out to the beach and when you are in bed, you can watch the sea. Only the bathroom in the master bedroom comes with a jacuzzi bathtub and it's wonderful after a tiring day. I like the swimming pool just on top of 3 level, good enough for me to soak and watch the sea at the same time, and just go downstair to room for shower. The bed is comfortable, the shower has good pressure. The shower drainage is bit clog but the problem is fixes after reporting the problem. There is DVD players so you can bring your own DVD, or rent children DVD at the recreational center. The wifi signal is good and fast. The villa is well stocked with mineral water, which we need since the weather is very hot.There are plastic slippers for pool or beach and soft slipper for bedroom. The breakfast is fine, with fair variety. There are mosquitoes so remember your insect repellent. The beach is red flag throughout when we are there, you cannot swim in the sea but you can still splash around near the beach, waiting for the waves to come near and splash you wet. The hotel is around 30 min from airport and around 45 min to shopping area like Patong beach or Center Festival. One way by local taxi is 800 bath, 2 way is 1600 baht and taxi can wait for you. There is hardly any shopping nearby, just small convenience stores, some cafes and massage places, but you need to walk out , may 10 min to 15 mins. We enjoyed the spa at the hotel, doing 30 min scrub and 90 min java massage, at special promo rate around 4000 baht. The ambiance and the massage is very good.
Overall Rating
"FANTASTIC STAY AT DUSIT THANI LAGUNA: ROOM & VILLA!"
04/13/14 MichaelRebaczonok Singapore, Singapore
I've just returned from a wonderful 15-day holiday in Phuket, 8 days of which I spent at the Dusit Thani Laguna. Of those 8 days, I spent 5 in a deluxe room, and 3 in a pool villa. I hardly know where to begin. Perhaps it would be appropriate to start with the people who, after all, 'make the place'. The staff were absolutely overwhelming in terms of their helpfulness, congeniality, kindness, and overall professionalism. In particular I must congratulate Villa Manager Watcharapon Sitongkam for the care that he showed that my companion and I were comfortable. Actually, we had the pleasure of being upgraded to an ocean view villa and while that in itself was a great joy, there were a few problems with the villa; for example, the air-conditioners were not working as well as they should initially. Thanks to the Manager and his gracious, caring staff, such problems were put right very quickly. The villa itself was fabulous. The downstairs bedrooms were large, comfortable, and very tastefully designed in a blend of traditional and contemporary Thai design. The spacious living and dining areas on the second level were equally comfortable, and much to our surprise, there were ample cooking facilities as well. And what can I say about the rooftop swimming pool? It was truly a little piece of heaven on earth, not only because the pool was so clean, cool and inviting, but also because it overlooked the sea, which did much not only for our physical relaxation but also for mental and spiritual refreshment. I was truly sad to have to leave it all behind. I would heartily recommend the pool villas at the Dusit Thani to anyone who was seeking the same kind of getaway from the pressures of day-to-day work and living that I was.
Overall Rating
"Relaxing"
12/15/13 MikeGonubie East London, South Africa
This hotel was one of the most relaxing I have ever been to, it was away from the crowds and backpackers on Phuket Island with really comfortable rooms, good food and a great spa. We are middle aged and found it ideal for our holiday
Overall Rating
"Pool Villa - stunning- wonderful staff"
10/01/13 Gareth D Sydney
We have just come back from a week at Dusit Thani Laguna, Phuket (last week Sept '13). We stayed in one of the lake side villas. Stunning quality finish over 3 stories, with fantastic private rooftop pool. A great place to retreat. Staff and level of service were outstanding from the minute you arrive and consistent through out our stay. Nothing was too much trouble, and they always greeted with warm smile. Breakfast and pool side food very nice. We were especially looking forward to having Thai food at the hotel's Thai Restaurant but were very disappointed with the food there, as well as the La Trattoria Restaurant. Not as good as local places in Sydney. When you are charged 17% tax and service charge on everything you should expect it to be outstanding. This was the off season so the weather was hot but quite a bit of cloud and some rain. We couldn't swim in sea as too windy everyday and beaches closed. The Dusit pool was OK, a bit dated, and when the sun came out got busy. Sometimes hard to get a lounger. But it is nothing compared to the pool at the Angsana Hotel next door which is amazing. You can spend a day there using the pool - for a family of 5 this cost over AUD$200 with lunch! Though the daily visit of the baby elephant walking through the hotel (9am and 3:30pm) was a real treat for our kids. Would love to go back again, but definitely at a different time of the year.
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