All hotels in London, England, United Kingdom
1 room, 2 adults
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272-283 Victoria Dock Road, London, England, E16 3BY, United Kingdom, ‏‎800-491-6126
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3.6 / 5Good

Score breakdown (from 494 reviews)

Average rating for:

  • Cleanliness
    4.1
  • Service
    3.9
  • Comfort
    3.5
  • Condition
    3.7
  • Neighborhood
    2.9

The following English reviews were posted by hotels.com guests from other countries:

2.0 / 5Fair
"Basic but in the right place"
Very basic but easy location for DLR and with a car park
Genuine Hotels.com guest review
1 night business trip Mar 17, 2015
Neville
GB
5.0 / 5Outstanding
"Great for short term visit"
Always a friendly welcome. Plentiful breakfast
Genuine Hotels.com guest review
3 night trip with friends Mar 6, 2015
Judy M Rolfe
GB
4.0 / 5Excellent
"Comfy & Clean"
Great stay at the IBIS, we was visiting the o2 and found it easy to get to by DLR and Tube, and also during the day a short walk and then get the cable car over the river. The area outside the hotel was full of construction so was quite noisy, and in our room the blind didn't come fully down, it had been fitted too high, so light came in at the bottom. Breakfast was excellent and the hotel staff were very helpful and friendly. I would stay at the hotel again on a budget stay.
Genuine Hotels.com guest review
3 night romance trip Mar 6, 2015
Dawn
GB
5.0 / 5Outstanding
"C2C 2015"
Great location for our weekend at the O2.
Genuine Hotels.com guest review
2 night trip with friends Mar 7, 2015
Michael
GB
4.0 / 5Excellent
"Comfortable, Friendly, Easy"
We stayed for one night when visiting the O2, so just needed somewhere to sleep. The hotel was perfect. Comfortable, friendly and easy, we were even able to park at the hotel. The only criticism is the bathroom was very small, if you were a big person you would struggle. For the price it was a very good hotel.
Genuine Hotels.com guest review
1 night trip with friends Mar 7, 2015
Rebecca
GB
4.0 / 5Excellent
"Visiting the 02 Arena"
Ideal stay for visiting the 02. DLR stop over the road. There is development in the area. We had no problems getting back late after attending C2C at the 02. Breakfast:- Staff very friendly Tables cleaned quickly Food was very good and plenty of it
Genuine Expedia guest review
Other trip Mar 10, 2015
A Traveler
GB
5.0 / 5Outstanding
"O2 weekend"
Mad girly weekend,taking in a show,museums and a day at the O2 at the country 2 country festival. Staff at the hotel,were friendly,helpful,and even remembered our drinks in the bar after one visit. Room was light,bright,and very comfortable . Will definately use the hotel again.
Genuine Hotels.com guest review
2 night trip with friends Mar 6, 2015
Claire
GB
5.0 / 5Outstanding
"Fantastic value"
Perfect for O2 arena. 25 mins door to door and £9.80 return. Clean and comfortable hotel with excellent breakfast and good pub next door
Genuine Hotels.com guest review
1 night trip with friends Mar 7, 2015
Lynda
GB
4.0 / 5Excellent
"Perfect location for O2"
Arrived later after a gig at the O2. Welcomed by friendly staff who offered to order chinese for us as restaurant had closed which was great. Pub attached which meant we could also have a night cap. Breakfast served until 10 on week days meaning we could have good lie in too. No traffic noise until then either which was great.
Genuine Expedia guest review
Other trip Mar 10, 2015
WorcesterChick
GB
5.0 / 5Outstanding
"great"
We were at a weekend concert at the O2 and the hotel was an ideal location for us. People have said about the rooms and bathrooms being small but how much space do you need? We found it ideal and the breakfast was great. We'll be booking again for next year
Genuine Hotels.com guest review
1 night trip with friends Mar 7, 2015
melanie
GB
4.0 / 5Excellent
"Nice hotel close to Excel London"
All was fantastic!!! food good, rooms clean, staff very friendly!!!
Genuine Expedia guest review
Other trip Mar 9, 2015
Anna
GB
3.0 / 5Good
"Standard hotel in good location"
The ibis styles at London Docklands is conveniently located a few minute walk away from exCel London and Custom House DLR station. The hotel itself was fairly well presented with polite staff and easy access and parking. The rooms were very basic; we were on the fourth floor with a pleasant view across London. There isn't much space in the rooms but they have almost everything you might need, wifI (although we had to request a new code as the issued one didn't work), free view TV, hairdryer, kettle and facilities to make tea and coffee etc. The room was refreshed each day but the towels and bathroom mat weren't replaced and so we're still wet on the second morning. Our room also had a bad smell of drains in the bathroom. I assume that this isn't an issue across the whole hotel but it did make our two nights there a little less pleasant thano expected. Overall, a well priced hotel considering the location and pretty good customer service. The breakfast (included in room price) was also surprisingly very tasty and offered a wide range of foods and drinks.
Genuine Expedia guest review
Other trip Mar 9, 2015
Kat
GB
4.0 / 5Excellent
"4x"
Great hotel for money plus nice breakfast
Genuine Hotels.com guest review
1 night romance trip Mar 6, 2015
A Traveler
GB
3.0 / 5Good
"Great location. Basic but clean."
Ideal location for ExCeL, being just a five minute walk away. Strange layout - a maze of corridors, and weird decor. Adjoining pub has a reasonable happy hour from 5 - 8pm. My room was small but clean. The bathroom was OK but the shower was not for the claustrophobic. I had a room with a door to an adjoining room; the sound proofing was non existent - I could hear every word from next door. Good quality free wi-fi. The restaurant is surprisingly pleasant and I had an excellent steak and glass of wine for £16.50.
Genuine Expedia guest review
Other trip Feb 27, 2015
James
GB
5.0 / 5Outstanding
"High recommended"
Very good choice with best price including the breakfast. But a little messy in front of the hotel street cause of repairing the road.
Genuine Hotels.com guest review
1 night romance trip Feb 20, 2015
YIBO
GB
2.0 / 5Fair
"Not the hotel I expected."
I understood I was checking in to the larger Ibis Hotel which is nearby. The one I did get was small and basic. The rooms are very small, with hardly any room to move. The bathroom was about the size of a cupboard with getting in and out of the shower very difficult. Staff were okay although many don't have English as their first language which made things awkward. Getting to central London via public transport is challenging to say the least. The LDR is across the road but only takes you so far. You would need 3 buses and the nearest tube station is a considerable walk away. Which leaves taxis - and the very real possibility of getting ripped off as more than one taxi driver tried to do. Overall, a very disappointing stay. Although it was just for a couple of days, this was my honeymoon and my new wife was left very upset.
Genuine Expedia guest review
Other trip Feb 19, 2015
Mike
GB
5.0 / 5Outstanding
"Ibis hotel close to O2 arena"
Good access to the O2 arena by rail or skyline. Nice buffet breakfast which was a nice start to the day.
Genuine Expedia guest review
Other trip Feb 17, 2015
Jennifer
GB
3.0 / 5Good
"To much money"
Expensive for the hotel.
Genuine Hotels.com guest review
1 night romance trip Feb 14, 2015
A Traveler
GB
3.0 / 5Good
"clean and comfy and not extortionate!"
Really basic hotel but for what we needed it for it was great. Comfy, clean rooms that were reasonably quiet but I think that depends more on who else is staying in the hotel, the doors have big gaps underneath so you can hear everything from the corridors. Staff were friendly, breakfast was a mix of cooked English, some cereal, croissants and tinned fruit salad but for the price was decent. The bathroom is small and the door actually came off in our hands but was easy to fix! Also the shower head was broken so although it had amazing pressure it flooded the bathroom! Not too far from central London, seems to be an up and coming area with lots of developments being built. Overall for the price for London it was pretty good.
Genuine Hotels.com guest review
1 night romance trip Feb 10, 2015
Katy
GB
4.0 / 5Excellent
"Fabulous family room"
We stayed in a film room which came with a kitchenette and dining area. The room was huge and very clean. We had a full sized fridge and full sky tv. My only gripe was noise from the street as there was construction work going on, but the hotel can't really control this. Also the breakfast could have been a little better. Overall though a great room for a family.
Genuine Expedia guest review
Other trip Feb 2, 2015
peenut
GB
4.0 / 5Excellent
"Ibis Styles"
Pleasant, clean hotel, easy access to train station, half an hour journey into central London
Genuine Hotels.com guest review
2 night family trip Jan 27, 2015
Rachel
GB
4.0 / 5Excellent
"Good as always"
Ibis is always consistent and good value
Genuine Hotels.com guest review
1 night business trip Jan 28, 2015
Charles
GB
2.0 / 5Fair
"NOT close to o2! Had to pau 3lots of £25 taxi fair"
Nothing around hotel except trains and buildings being built.
Genuine Expedia guest review
Other trip Jan 24, 2015
A Traveler
GB
4.0 / 5Excellent
"Functional hotel"
Functional hotel with no frills. Good breakfast.
Genuine Hotels.com guest review
1 night romance trip Jan 11, 2015
Lynn
GB
4.0 / 5Excellent
"Weekend break pleaser!!!!"
We booked for the evening so that we could do Albert Hall on Friday and Excel on Saturday. One of my best ideas, 30 seconds then on Custom House DLR to town, simple!!! Then 1 minute and we were at Excel front door on Saturday, excellent. Room basic but clean and comfortable, breakfast was full but quality of food, hmmm. Still met requirements
Genuine Hotels.com guest review
1 night romance trip Jan 9, 2015
Christopher
GB
3.0 / 5Good
"Great location for Excel Centre"
Hotel stay was fine although room was on the small size. I really didnt like the bathroom as it wasnt individual pieces it was a plastic purpose built bathroom. I was there to attend the Excel Centre and the hotel is superbly located for this purpose. Everything you need is in hotel, (restaurant and bar). Very close to tube.
Genuine Hotels.com guest review
1 night business trip Jan 9, 2015
Edward
GB
2.0 / 5Fair
"Below the ibis Standard"
As a long-term supporter of ibis, I must say I was quite disappointed by my stay here. Bathroom was small and dirty. Quite a few things in the room was semi-broken (the sink, the lock of the bathroom) and there were disannoying smell in the room and the bathroom. I have stayed in two rooms here and both managed to have something disappointing. Before this I have every faith in ibis in providing all the essentials and basics of a comfortable stay, now I'd think twice before I book again.
Genuine Hotels.com guest review
3 night romance trip Dec 27, 2014
Ching Fung
AS
5.0 / 5Outstanding
"Mrs khan"
My stay was beautiful
Genuine Hotels.com guest review
1 night family trip Dec 31, 2014
A Traveler
GB
5.0 / 5Outstanding
"Great hotel"
Great hotel with amazing customer service.
Genuine Hotels.com guest review
4 night trip with friends Dec 23, 2014
A Traveler
GB
5.0 / 5Outstanding
"Nice hotel, close to train"
Clean, comfortable room with good breakfast spread. 2 mins walk to Custom House DLR station. Pub downstairs was a bonus for a quick, cheap feed after a long day walking around town.
Genuine Expedia guest review
Other trip Dec 28, 2014
J
AU
4.0 / 5Excellent
"Value for money hotel and great for the O2"
We always stay at this hotel if we are going to the O2 , its convenient for the DLR/underground. The hotel is comfortable , friendly service ,and above all excellent value for money,when you consider rates include a very good breakfast. My only critisism would be the beds and pillows are to hard for our liking but will not stop us staying there.
Genuine Hotels.com guest review
1 night romance trip Dec 18, 2014
keith
GB
4.0 / 5Excellent
"positive"
Quite a small room enough for one person for 1-2 days. No noise from the airport as it closed in night. Construction site along the street gives no noise as well, especially if your window looks to the backyard. Excellent breakfast.
Genuine Hotels.com guest review
3 night business trip Dec 11, 2014
Andrey
GB
4.0 / 5Excellent
"Good budget option"
Given the price we paid, my husband and I thought this hotel quite decent. The location is handy - a short walk to the DLR station which makes getting into central London quick and easy. I would stay in the area again - we loaded 7 day travel cards onto our Oyster cards and used the tube heaps. Breakfast was included (hot and cold). The room itself was good, we found the bed comfortable. Our bathroom was tiny! The big issue was that our shower didn't drain properly which meant that we couldn't shower one after the other. Reception did send someone to check it out but it remained unresolved while we were there, which was disappointing. All in all good budget option within easy reach of central London.
Genuine Hotels.com guest review
7 night romance trip Dec 1, 2014
Annika
AU
4.0 / 5Excellent
"Very good value"
Very convenient for Excel & O2. Little out of the way for central London, but worth it. The good value outweighs the extra travel time (ca 10-15 mins each way. However beware much higher costs when there are Excel events. Staff very friendly, except for one maintenance engineer who was rude to a housekeeping colleague and offhand to us when our room pass failed (for the second of three times). Breakfast very good and café excellent value and quality.
Genuine Hotels.com guest review
1 night romance trip Dec 17, 2014
Philip
GB
4.0 / 5Excellent
"Pleasant hotel close to the DLR"
Closest DLR station is Custom House where major work is being carried out for Crossrail. This in turn has closed most of Victoria Dock Road which upset our sat nav so we only found the hotel by default. Maybe clearer instructions for directions should be on web site. Hotel perfectly satisfactory for a short break especially if going to the o2 arena and also relatively easy to get to the west end by connecting up at Canning Town with the Jubilee line although allow an hour at least! Will use the hotel again in the future.
Genuine Expedia guest review
Other trip Dec 19, 2014
Janet
GB
4.0 / 5Excellent
"Amazing hotel and service!"
I stayed in the hotel as I was going to watch Miss World. The price was so reasonable and everything about the room was perfect. The service was amazing and everyone I encountered who worked there made me feel so welcome. The breakfast in the morning (which was included in the price) was also wonderful. Thank you!
Genuine Hotels.com guest review
1 night trip Dec 14, 2014
A Traveler
GB
3.0 / 5Good
"Convenient and clean"
I have stayed at the Ibis a number of times on business. The staff are always very helpful and the rooms are basic but clean and modern.
Genuine Expedia guest review
Other trip Dec 15, 2014
R
GB
4.0 / 5Excellent
"Needed a hotel close to the Excel"
Needed a hotel close to the Excel and this was definitely good in that regard. The hotel itself was pretty good and staff were helpful. However I arrived relatively late (c.10pm), and wanted to sleep early for an exam the next morning. The staff had left the heating on absolute max and the room was a sauna, hot to the extent that you would feel sick. When calling them, they simply told me to open a window (which i had obviously done) instead of looking for a better solution, e.g. another room or switching on the air con (there was one in the room but not working) for a few minutes. This made for a bad night which was not ideal given that I had to take an exam the next day. On the basis of this it is not likely I will be returning there if I need to.
Genuine Expedia guest review
Other trip Dec 14, 2014
Anand
GB
2.0 / 5Fair
"Very cold on a December night."
Big studio with living room. No Central heating. 1 plug in had to move it about. Very cold.
Genuine Expedia guest review
Other trip Dec 13, 2014
margie
GB
5.0 / 5Outstanding
"good value"
came for wedding anniversary basically to see various London sites. the hotel was fine the rooms slightly small but good value. pub good for late night drink. excellent location to leave car and use nearby station.
Genuine Hotels.com guest review
3 night romance trip Dec 4, 2014
Thomas
GB
3.0 / 5Good
"disappointed"
It was an average hotel however i am used to staying at various hotels and this one has many little errors. It was durty in some places, i found hairs. However it does have all the essencials!!!
Genuine Hotels.com guest review
1 night trip Dec 6, 2014
Gisel
GB
3.0 / 5Good
"Just OK"
Adequate for a airport hotel stay
Genuine Hotels.com guest review
1 night business trip Dec 3, 2014
A Traveler
GB
2.0 / 5Fair
"Disappointing"
This hotel is in serious need of a refurbishment. The rooms are tatty. I could only slam the bedroom door shut. The bathrooms are very shoddy. A central London venue and prices demands better
Genuine Expedia guest review
Other trip Nov 30, 2014
John
GB
4.0 / 5Excellent
"One night stay - good acces to 02"
Stayed here for 1 night whilst visiting the 02 arena - great for a short stay - rooms are a little small but the breakfast was fab in the morning.
Genuine Hotels.com guest review
1 night romance trip Nov 21, 2014
Tracey
GB
3.0 / 5Good
"Good location"
Good location esp for events in O2.
Genuine Hotels.com guest review
1 night romance trip Nov 15, 2014
Chun Keung Jerson
GB
3.0 / 5Good
"Unhappy with paying to park overnight"
Our stay was fine.it was overnight only. I just felt a little peeved about paying £10 for parking the car for one night when other hotels provide this service for free. I will not be using the hotel again for that reason
Genuine Hotels.com guest review
1 night romance trip Nov 15, 2014
ivor
GB
4.0 / 5Excellent
"Very handy budget hotel for ExCEL"
Hotel is about 20m from the Custom House DLR station, which also serves ExCEL so very handy. Staff were helpful and friendly. Room was a good size, clean and in a good state of repair. Beware there is no shaver socket in any of the rooms, but reception found me an adapter without fuss. I ate in the pub down stairs in the hotel. An ok chicken curry, pint and desert cost £14, which is not bad by London standards. Breakfast which I had included in my rate was a perfectly good buffet. Unlike some places I have stayed, there was a selection of cereal, fruit juices, cold meat and cheeses, full cooked breakfast, toast, French pastries etc. So overall I would say the hotel is good value, perfectly acceptable, and very handy.
Genuine Expedia guest review
Other trip Nov 20, 2014
Richard
GB
5.0 / 5Outstanding
"o2 atp world tour finals"
brilliant service upon arrival. room was clean and comfy.no complaints at all. stayed there last year too. easily accessible.
Genuine Hotels.com guest review
1 night trip with friends Nov 16, 2014
helen
GB
4.0 / 5Excellent
"Nice friendly hotel"
Good, clean hotel with friendly staff and good quality food. The shower was the only thing not up to standard - the showerhead not good and you ended up wrapped up in the shower curtain! Good position for DLR Custom House Station to go into the City. Overall excellent value for money, would stay there again and recommend to others.
Genuine Hotels.com guest review
3 night romance trip Nov 7, 2014
Susan
GB
5.0 / 5Outstanding
"Excellent hotel"
Hotel staff couldn't do enough for us. No safe in room but reception put valuables in their safe each morning. Breakfast plentiful and constantly being replenished. Because of where breakfast counters situated a bit crowded. But overall great break. Would definitely stay here again.
Genuine Expedia guest review
Other trip Oct 31, 2014
karen
GB
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