"Nice apartments in the center of Santiago"
Had a great stay, very comfortable bed. Internet was a little slow for my line of work. Many things to do close by.Genuine Expedia guest review
"Nice place for tourism"
Great location, nice and clean. Close to downtown in a nice area. Solid choice.Genuine Expedia guest review
"wonderful stay at Plaza Suites"
I did not rate it highly in customer service because it is in fact, an apartment and not a full service hotel. I fully enjoyed my stay, hassle free, full service apartment, very fast internet, a wonderful neighborhood with many bookshops, cafes, stores, tourist and historical sites, close in to Santa Lucia Hill, etc. I could not have asked for a better […] location. The price point was fantastic, I only wished I had booked it for my second stay in Santiago, unfortunately the rate had increased 110$ which I can fully understand given the location. It did have a unheated pool which I did not have visit or the onsite gym. I will certainly look into this type of accommodation in the future as it fully aligned with what I was looking for. At the rate I payed, it was certainly a bargain. Read moreGenuine Hotels.com guest review
Based on the very positive reviews this hotel has, I had high expectations, which were not matched by reality. There's nothing like being greeted with a smile, but the two gentleman who were working in the office apparently are not familiar with that concept, as I never once saw a smile from either of them. Honestly, the two worst personalities I've […] ever encountered in any hotel. The room itself was small and shabby - badly in need of new wallpaper and some new furniture. The kitchen looked new and modern though, and it was clean. I won't be staying here again. Read moreGenuine Hotels.com guest review
"It was ok..."
It was very difficult to find the reception area which is on the 15th floor. They should put a welcome sign in the lobby directing people where to go. The kitchen area was just ok, since it only contained one small pot to cook our meals and 2 of each untensil. A huge plus is that it's in a great location.Genuine Hotels.com guest review
Great! Nice kitchen...comfy room. Neighbors a little noisy at night.Genuine Hotels.com guest review
"very central to many restaurants"
it was very well worth itGenuine Hotels.com guest review
"Tidy, comfortable room in a great part of town."
The rooms are divided amongst several enormous towers which are relatively modern and well kept, but don't offer anything cozy or particularly unique. Checking in is a bit of a maze, especially so for my colleague and I who were put in different towers (even though the booking was made together). That said, everyone was incredibly nice and helpful and […] were more than happy to keep our luggage in the office when we checked out the next day but weren't quite ready to head out of town. The rooms are pleasant and tidy, with a fully equipped kitchen and big windows. The bed was large, fresh and comfortable; and though I was nervous that some of the loud music I heard in the hallway was going to permeate through the walls, it was a comfortable quiet night. Only complaints were in the bathroom - the towels were dingy and not soft. The bathroom itself was VERY sparse (I felt like I was in a dormitory). There was a large hole in the shower curtain and it was hard to take a shower because the shower head itself kept slipping and wouldn't stay in place! The bathroom really was a bummer. You can tell there is a bit of wear and tear throughout the room and around the floorboards, but it's clean enough. Last time I was in Santiago I stayed in a similar place - equal cost but different neighborhood. You can find a nicer room for the price, but this part of the city can't be beat! Read moreGenuine Hotels.com guest review
The location was great being close to restaurants, museums, and the central market. The room however did not have any A/C and I lost all internet service and cable TV for the last two days of my stay.Genuine Hotels.com guest review
"Rarely in the hotel but was a nice place to relax"
We spent most of our time out in the city but this was definitely a nice place to come back to and sleep. The staff are what out this place over the top! Can't say enough good things about them. Bilingual and extremely helpful.Genuine Expedia guest review
"Great hotel for business or pleasure"
This suite hotel is well located in the center of Santiego. It is exceptionally clean, well managed and reasonably priced. It is close to shops and numerous sidewalk cafe's. Initially, it was a little confusing while checking in because the doorman didn't speak any english and the office was on the 15th floor. Once past that small bump, everything was […] great and the staff was very helpful. I would definitely stay there again and recommend it to out friends. Read moreGenuine Expedia guest review
"Good location, nice decoration.. But no a/c so ver"
Overall is nice. We just had problems with the notice there was a construction happening next building so quite noisy. Has good location.Genuine Expedia guest review
"Great option (breakfast not included)"
An apartment building where you rent some of the small apartments (with a bedroom, livingroom, kitchen and bathroom). The rooms are nice, clean and have everything you need (high-speed internet, tv, telephone, etc.). When arriving at the front desk of the building, tell the guards you are staying at Plaza Suites and they will look for you. They don't […] provide you with breakfast, but there is a supermarket right next to the apartment buildings. We wanted to stay an extra night but it was fully booked. So we ended up booking with another company that also rents apartments there but it wasn't as good as this one. Overall, this is a great price/quality option. Read moreGenuine Expedia guest review
"Great Santiago Hotel - We'll Be Back"
Plaza Suites is in a great location and we would definitely stay there again. It is next to Cerro Santa Lucia, close to a large supermarket, close to metro stops (Belles Artes & Santa Lucia), convenient to restaurants on Lastarria, Plaza de Armas, and the seafood restaurants at Mercado Centro. The hotel does not have air conditioning but with windows […] open the room cooled off at night. Sound from voices of people talking & laughing loudly in the open corridor between buildings woke us up a couple times but closing the windows at night helped that. We used the laundry facilities, and the hotel staff arranged for our taxi to the airport. Great place! Read moreGenuine Expedia guest review
Well located in Santiago. Three blocks from Metro. One block from major grocery store. Shopping centers located within walking distance. Only bad is NO CONDITIONING! Summertime is Dec-Feb. Otherwise Great placeGenuine Expedia guest review
"The place is great, the organization slightly less"
The general organization is quite messy, with the concierge who is there only to register you for security, but it is not in charge of the rooms, so it is likely that you have to wait long for an "encargado" and then check in. Once in, however, the place is in a great spot, at walking distances from the main attractions. You get a self contained studio […] flat (quite spacious), so if you are an independent traveller, this is the perfect type of accommodation. Pool is great, to chill out or sunbathe. Read moreGenuine Hotels.com guest review
"Great comfort downtown"
I really liked this hotel, but it was unusual. The room was clean and modern, it was quiet and right downtown. There was a full kitchen and a TV with English channels, plus fast and strong wifi. But these are apartments in an apartment building. So, reception is unusual (in a different apartment.) that made check in a bit confusing.Genuine Hotels.com guest review
"good location spacious apartment"
A very good place to stay if you want tobe central and save some money by cocooking yourself.Genuine Hotels.com guest review
"Excellent Value and amazing Staff"
The location is superb, accessible to all of Santiago being in such a central location. The staff were so helpful and caring. They all spoke English which was a treat. The room was super duper clean and immaculately presented. Felt at home. Great place to stayGenuine Hotels.com guest review
"Evicted!! Does not exist at location listed!!"
We arrived at the address listed on the confirmation after a long haul flight to find an eviction notice on the door. Sleep deprived and lacking in Spanish skills, we had to sought alternate accommodation. Big thumbs down!!Genuine Expedia guest review
This was a very satisfactory place to stay if you wanted to be in central Santiago. We, however wanted to be within easy reach of airport, which was indicated in search. Getting to the airport by our own transport was not so easy with very little signage on roads and it was a lot further than indicated.Genuine Hotels.com guest review
Adding air con to the room would have been good. Otherwise excellent.Genuine Hotels.com guest review
the price is right at this hotel. Some of the staff were very good, others very inefficient. The room is basic, but for a couple of nights not too bad. Internet is good. I notice the ad said there was a coffee maker in the room, however in the two rooms we stayed in there were no coffee makers. Linens were not great and there were things that did not […] work in the rooms, i.e., some of the outlets, the toaster (which was finally replaced after 4 requests). Read moreGenuine Expedia guest review
"Not a bad hotel but had a few issues with staff"
It took over 30 mins to actually get checked in and after a long flight it's not nice waiting around! The lights in the room hang down a lot and I accidentally hit one and it broke. The hotel staff replaced it straight away and charged me for it even tho lights should never be hung that low! The TV didn't work from day one and after 3 attempts to get […] them to fix it I had to go down to reception to get someone to take a look at it and finally got it working on the last night! Overall the rooms are pretty small the kitchens come with very little utensils I wasn't happy about the check in and the wifi was frustratingly slow at times! I wouldn't stay here again! Read moreGenuine Expedia guest review
Highly recommended. Will book again at this apartment hotel when I come and visit Santiago. The only problem is during winter, it's quite a bit cold inside unless you're under the covers.Genuine Expedia guest review
"Apartment style Hotel"
Centrally located close many restairants and a park, however this hotel is actually a series of apartment building complexes that many people live year round. It had a main reception front desk area but we had to go up one tower to check in and out and then go to another tower to stay. Rooms were small but very well organized for space. This would be […] ideal for a long term stay but not very convient for a few nights. Read moreGenuine Hotels.com guest review
"Value For Money"
Hotel is very well located within walking distance of the major attractions in the City Centre of Santiago including the Metro and SuperMarket. Staff speaks English and try to help. Would definitely stay here again.Genuine Expedia guest review
Great location in central Santiago. Well appointed appartment in tower block. Walking distance from most attractions except Bella Vista entertainment area.Genuine Expedia guest review
Located in a safe area within walking distance of the historic centre and subway. There is a supermarket close by plus has many restaurents in the area. Good value for the money.Genuine Expedia guest review
"Top Spot for Value Lookers"
Great Value, Very helpful Staff, Top Location - made for a pleasant introduction to Santiago.Genuine Expedia guest review
Todo perfecto pero es adentro de un edificio de departamentos y es un poco confuso llegar.Genuine Hotels.com guest review
"Ótima localização e quarto super confortável."
Hotel super bem localizado, hotel muito legal, só não ganhou 10 em limpeza pq o chão parecia estar sempre sujo, cama super confortável, mas alguns aparelhos não funcionavam (som e torradeira), além do funcionamento da tv ser um pouco complicado, mas nada que tenha comprometido a estadia.Genuine Hotels.com guest review
Excelente a localização, próximo aos principais pontos turísticos da cidade.Genuine Hotels.com guest review
"Meu passeio ao chile"
Foi muito boa. O Plaza Suites fica perto do comercio, ao lado tem um hipermercado, da para fazer city tour, fica bem proximo do cerro Santa Luciado que foi nos oferecido somente a tv que nao funcionou.Genuine Hotels.com guest review
"Buena ubicación e independencia"
Bastante bien en general, aunque trabajos en la zona afectaron un poco la paz. Buena ubicación y personal atento. La ubicación de la recepción en el piso 13 no es la ideal.Genuine Hotels.com guest review
"Todos os itens com otima qualidade."
Limpeza do quarto, qualidades dos servicos, comodidade e localizacao do hotel ....otimos.Genuine Hotels.com guest review
"bom apart hotel"
Gostamos da localização (próximo ao metro, supermercado na porta), do layout do apart. Só a cama que era muito mole e as toalhas "brancas", eram encardidas, ainda que trocassem sempre que solicitado.Genuine Hotels.com guest review
"APART HOTEL FALINDO"
Fiz a reserva nesse hotel devido a indicações de amigos que haviam ficado lá, o apartamento é agradável, mas parece ter sido mobiliado com resto de móveis de outro apartamento. Dá para perceber que já sofre um pouco com o tempo. Quando cheguei foi tudo certo até que no meio da noite recebo uma ligação da recepção que iriam desligar a energia do quarto […] (imaginei que seria para algum reparo) e saí para jantar, quando volto ainda está sem energia e leio no elevador que as unidades que estavam na lista iam ter a energia cortada por falta de pagamento. Fui à recepção do apart hotel e tinha uma pessoa que disse que não tinha como resolver meu problema, então tive que dizer a ele que não iria sair do escritório enquanto não resolvesse, depois de quase 1 hora insistindo algum funcionário do edifício religou a energia e disse para eu passar na recepção no outro dia para resolver a minha situação. Quando volto pro quarto vi que a TV estava com uma mensagem que também havia sido cortada por falta de pagamento e o telefone também havia sido cortado por falta de pagamento. No outro dia pela manhã liguei para o hoteis.com solicitando a mudança de hotel e fui atendido da melhor maneira possível. O único problema é que para resolver o meu problema não poderia ser atendimento em português, só inglês e espanhol. Fiquei muito feliz em ter pego o hotel pelo HOTEIS.COM e após esse atendimento e vontade de resolver meu problema por parte deles acredito que nunca mais irei fazer com outro serviço! Read moreGenuine Hotels.com guest review
"Demasiada fiesta con vecinos, mal para descansar"
Buena ubicación, mucho ruido de fiestas de vecinos.Genuine Hotels.com guest review
"Não é um hotel e sim um flat."
Excelente experiência que recomendo para que queira uma dica. O único susto e grande experiência foi presenciar um abalo sísmico de 6,4 graus dentro da sala do apt no 17 andar.Genuine Expedia guest review
Creo que es un lugar bastante aceptable, con independencia y bien ubicado. No creo que sea un hotel 4 estrellas, pero sí uno de 3.Genuine Hotels.com guest review
custo/beneficio otimo!Genuine Hotels.com guest review
Fiquei neste local por cinco noites. Trata-se de um flat com uma localização fantástica: perto de estações do metro, do lado de um supermercado, perto de diversos pontos importantes turísticos, e dentro da área movimentada da cidade. O checkin foi um pouco confuso, pois ao chegar na recepção você é direcionado a outro edifício onde a papelada (passaportes, […] datas, pagamento) é finalizado, e só depois lhe encaminham para seu apartamento. Read moreGenuine Hotels.com guest review
Tive experiência terrível. A camareira fechou o apto com uma chave e não havia copia. Depois de muito tempo resolveram nos colocar em outro apto. Ficamos sem as malas, sem roupas, remédio diabetes e do rim etc. Pior ainda estava por vir. Na madrugada um estranho entrou no apto e gritei. No dia seguinte relatei o fato e nada foi feito! Má vontade. Não […] recomendo! Read moreGenuine Hotels.com guest review
"muy muy bien"
InmejorableGenuine Hotels.com guest review
"ubicacion de recepcion."
todo el servicio es adecuado al precio, solo que es difícil ubicar el hotel-departamento pues no tiene ningun letrero , anuncio o portada, por lo que la gente llega investigando donde se encuentra, y además la administración hasta el piso 15, arrastrando maletas es muy incómodo, si npudieran ubicar una recepción en plata baja, la calificación sería […] EXCELENTE, gracias. Read moreGenuine Hotels.com guest review
Utilitaire, sans plus.Genuine Hotels.com guest review
"Excelente Localização e Custo-Benefício"
A suíte é confortável e bem equipada. Atende às necessidades. Há supermercados, farmácias e conveniências há alguns passos do edifício. O metrô está a 2 quadras e a região é bem tranquila. Os 2 únicos pontos negativos são a falta de ar condicionado na suíte e o colchão é muito mole. De resto, é excelente.Genuine Hotels.com guest review
Sehr guter Service, tolle Ausstattung des ZimmersGenuine Hotels.com guest review
Já sabia que era um apart hotel e não estava esperando atendimento de hotel 5 estrelas. Mas fui surpreendida! Quarto muito confortável, não ficamos no flat de 2 andares, foi um quarto térreo muito bem divido e funcional. Uma cozinha completa com forno, fogão, micro-ondas, pia, geladeira. Utensílios básicos de cozinha como panelas, pratos, copos e talheres. O […] pessoal da agência estava sempre a disposição, para reservar restaurantes, passeios e taxi! Diariamente o quarto foi arrumado e limpo, inclusive as louças que estavam na pia. A localização é muito boa. Tem duas entradas, Huerfanos 547 e Mercedes 560. De um lado, o metrô da linha vermelha e a farmácia. Do outro lado, o metrô da linha azul escura e o mercado... Fica vizinho de porta com um mercado super completo. Já que as padarias não abrem no final de semana, levamos tudo para tomar café no quarto! O pessoal fala inglês muito bem, o que facilitou a comunicação uma vez que em Santiago eles têm um espanhol muito diferente, acho que é quase um dialeto próprio... Read moreGenuine Hotels.com guest review
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