"Paradise in Dubai"
First class property in every respect. I have stayed there many times. Lobby Manager, Danny McGuire, is the best in the business. Dick SchmittGenuine Hotels.com guest review
"a definite repeat"
excellent all over. prime location on main street and next to metro station. fantastic city view and great Friday brunch. their free wifi includes only email and browsing, no streaming of video! hot water in room was a trickle (maybe just this room).Genuine Hotels.com guest review
"Great, Best, It Dont Get No Better....."
We had a corner view room 3002, awsome. The view was excellent and the service was exceptional......Genuine Hotels.com guest review
normal Dubai hotelGenuine Hotels.com guest review
"Excelent location + facilities , best staff ever!"
The hotel is located just a few steps from the metro station which is perfect to explore the city, the hotel itself has great facilities, the comfort on bed and pillows is a plus! but the best thing about this hotel is the staff, they really make everything to make your stay memorable!Genuine Expedia guest review
"Amazing great service nice people love the place"
My wife and I had the best time clean hotel Beautiful as well and people very kind amazing deff recommend this to anyoneGenuine Expedia guest review
"expensive but not very high class service :("
I had a better service experience in other hotels. It did not satisfy me...Genuine Hotels.com guest review
Good size rooms, caring staff & great location. Breakfast was lovely.Genuine Expedia guest review
"Great business hotel with impecable facilities."
Amazing customer service from check-in through leaving for the airport. The rooms were spotless and extremely well designed and laid out. Took advantage of the Executive Club on the 32nd floor which had amazing breakfast, afternoon tea and evening cocktails. An oasis in the desert...Genuine Expedia guest review
Response by Conrad Dubai Dear Peter, Many thanks for telling us about your experience at Conrad Dubai. We thank you for taking the time as your feedback is invaluable in developing our team and provide you with the best service standards. We are so pleased to hear that you were able to enjoy your stay at our hotel. We sincerely hope to welcome you back soon. Kind regards Andreas Jersabeck
"Great stay !!"
During my 5days in the hotel i really felt like home , comfy room , good service, and very professional catering and organizing meeting rooms . I came alone but felt safe in the hotel . Being close to dubai tram is a plus . I would come back again :)Genuine Expedia guest review
Great service all round. Location is not the easiest to access to Sheikh Zayed Road but a very minor down in an otherwise excellent propertyGenuine Expedia guest review
The hotel was very clean and comfortable . I would stay again whenever I visit Dubai !Genuine Expedia guest review
"Great stay at a high end property, great staff too"
Great location, EXCELLENT staff (ESPECIALLY Carlo in the lobby - he could not do enough to make me welcome, you should promote him and use him to train others). Very clean and modern. Great pool area, pool itself is kind of limited but it's doing very well with the space allocated. Restaurants need a more diverse menu though, not everyone wants $60 […] - $120 entrees or a $50 - $75 brunch. Yeah it is a lovely upscale place in Dubai, but still. Consider offering reasonably priced, but high-quality fare at one of your venues and you will keep people on property more since plenty of nearby alternatives exist. Not that I don't appreciate fine dining and am willing to pay for the talent, facility, and organization required to provide high quality cuisine, but you have made it so that's the only choice. Also not great communication of when things were open, when/if it was normal menu, or special holiday (Eid Al Atha) fare/prices/times/closings. I had to work hard at discovering these things and didn't give up because I liked your hotel, but you didn't make it easy. Read moreGenuine Expedia guest review
Hotel location is great, near/next to metro and across the Dubai World Trade Center. If you are attending an event at DWTC, this is the hotel for you. Executive Lounge is outstanding, don't get the breakfast package, you won't need it if you do the executive lounge package. Also, from 6-8 PM you get free cocktails, and light food. Personally, it was […] enough for dinner for me. Pool is OUTSTANDING. great lap swimming area. gym is adequate, enough to get a decent workout. Nothing for the intense athletes to get excited over. The only major issue is the road access to the hotel. during peek hours such as lunch time, and end of business day. The road can get backed-up, so entry and exit of the hotel (via car/taxi) can be delayed greatly. Unfortunately, there's nothing the hotel can do, it's how the city designed the main road outside the hotel. But it does eventually clear up. But plan accordingly during those hours. Read moreGenuine Expedia guest review
"Love this hotel being close to everything."
The staff went above and beyond to make sure your stay was worth it. OMG! I was overwhelmed with how the staff caters to your every need. Highly recommend this hotel when traveling. Will be back! Thank you to the concierge, welcome desk, housekeeping, in room dining, restaurants, etc. Loved this hotel. I didn't want to leave.Genuine Expedia guest review
"Wonderful hotel! From check-in to departure!"
Even before I arrived Richa and the concierge team were in contact with me, and when I arrived I was promptly greeted and taken care of. Everyone was so helpful, friendly and professional. They made my stay even better than I hoped for; they upgraded my room to a corner sea view but I still had a partial city view and took so many pics from my room […] because the night scene was so beautiful. I also have to mention Fernando and the team in the restaurant. The visit was to celebrate my birthday and when the team found out Fernando made me a special cappuccino each morning with a smiley face and my name in the crema. That really touched me! The next day Richa was on duty and I got a chance to meet her - what a beautiful, charming young lady! We chatted a bit and she gave me tips on things to do and then I set out; when I returned that afternoon she sent up a card and a scrumptious chocolate mousse birthday cake for me. I really loved my time at the Conrad and will stay there when next I return to beautiful Dubai. Read moreGenuine Expedia guest review
"Very Nice Hotel"
Staff very courteous, except for bartenders at pool. They weren't very sociable when I approached the bar for drinks. They acted like it was bothering them when I ordered drinks. All other services were great, especially the the Latin Bar. They seemed to be more interested in customers having a god time.Genuine Expedia guest review
"Close to downtown and mass transit"
Hotel staff went above and beyond to make our stay the best. It was a perfect pick because it was so easy to hop the subway from the airport right to the City Center. The hotel was right there.Genuine Hotels.com guest review
bad and bad first nite they send me a bad food not fresh so becarful every body make sure every thing goodGenuine Hotels.com guest review
"Superb hotel, fantastic service, great location..."
As the title says, it is everything you want in a hotel & more, definitely our choice when we return to Dubai. First, the room has everything you can think of (I took the cheapest one) from toiletries to a makeup desk & everything you can think of in between. Good comfortable size & the house keeping does a fabulous job with two times service. Secondly, […] the service is spectacular especially at the breakfast buffet, where a manager named Abinesh and a server named Mina make you feel like you have known them forever. I could write pages & pages about service but you would really have to experience it to know what I am talking about. Lastly, the location is right on Sheikh Zayed Rd. (where all the action is) and a metro train station is literally right outside the hotel front gate which is very convenient for exploring the city. Definitely give this hotel a try you won't be disappointed, oh did I mention it is a Hilton chain... Read moreGenuine Hotels.com guest review
Response by Conrad Dubai Dear Shamsu, Many thanks for taking the time to tell us about your experience at Conrad Dubai. We are glad to hear you found the hotel and service to your liking. We always strive to provide the highest standard of service quality to our guests. We hope to have the opportunity to welcome you back again. Kind regards, Andreas Jersabeck General Manager
"This hotel is so clean and inexpensive"
I would definitely go back to it because of the location, price, cleanliness, friendly staff, ambience....great place. I came for a short weekend ...but now this review wants me to say more things... All in all I would seriously recomend it to everyone Make sure you visit Khalifa Tower and enjoy souk al bahar; great restaurants...water fountain is […] a must Read moreGenuine Expedia guest review
Response by Conrad Dubai Dear Traveler, Thank you for taking the time to tell us about your experience staying at Conrad Dubai. We are pleased you were able to make use of our central location and visit some of the city's most popular landmarks like Burj Khalifia and Souk Al Bahar. We always strive to provide the best possible service to our guests, and it gives us great pleasure to know that you found our facilities to your liking. We hope to have the opportunity to welcome you back during your next visit to Dubai. Kind regards, Andreas Jersabeck General Manager
"The hotel staff"
The hotel staff was overall very pleasant. However, I felt that some of the staff were not as pleasent and service me with a poor attitude specifically the purobeach staft and the ballaro restaurant (manager).Genuine Expedia guest review
"It's always cool at the Conrad Dubai"
We arrived latish and were upgraded to executive suites, for a reasonable added charge we were also provided access to the Exec Lounge. Which is where we had snacks and drinks while summarizing the days accomplishments. The staff were great and the food fantastic. The rooms were large and tastefully furnished with ample areas for socializing, relaxing, […] eating and working. Top that off with a comfortable bed and a well appointed bathroom for a great night sleep. We wished our stay was longer. Read moreGenuine Hotels.com guest review
Very nice and amaizing i recomended this hotel very comfortable and the staff and servicees perfectGenuine Expedia guest review
"it was agood and nice"
I like travelling visit places and about i stay some days in conrad it was amazingGenuine Expedia guest review
"Excellent. Next to Metro station & staff are cool"
You feel that you are a vip person from first moment you r in. Great feeling and location to WTC. The only negative the elevators are not air conditioned.Genuine Expedia guest review
Overall it was excellent. It would have been perfect if they offered internet access for free. It should be included for the guests.Genuine Hotels.com guest review
"BEST OPTION FOR BUSINESS"
The best hotel by the convention center. for business is great, not many restaurants to choose from but is quality food. the rooms are big and decorated tastefully.Genuine Hotels.com guest review
"Very Nice and Calm Hotel."
Me and My wife enjoyed staying in this hotel. It was very near of int. trading centerGenuine Expedia guest review
"Most comfortable bed I've EVER slept in"
Yes, the hotel is clean, staff is friendly, room service is good, but the beds........oh my goodness, the beds are HEAVEN. It is quite possibly THE most comfortable bed I've ever slept in. If the pillows weren't $90 each, I would buy them for my house. Oh, and there's a tv in the bathroom over the huge tub. Also a nice touch was fresh crisp apples in […] the room. Read moreGenuine Expedia guest review
"Excellent stay, highly recommend!!"
New hotel and good location near the metro. Stayed here for a ladies get away and thoroughly enjoyed it. The staff was very accomodating and prompt service. Very attentive and best service I ever received. Restaurants were good. Rooms very nice and spacious. Again highly recommend!!Genuine Expedia guest review
"beautiful pool area and spa."
we loved everything about the hotel and its facilities.location was really good also.close to airport and dining and shopping.Genuine Expedia guest review
"Fabulous New Five Star Property"
Our first stay at this new property. It is a terrific location, the rooms are well appointed and the pool area is fabulous. Very attentive staff.Genuine Hotels.com guest review
"Every thing is excellent"
I booked this hotel to my family. The check in was very early 4 am. I called and emailed the hotel for early check in, they response and react with me very fast via call and email. Although they apologize to me to do this request coz it very difficult due to high season ( waiting for 6 hr officially), But they tell me they will try as they can. Finaly […] they check in my family successfully without waiting! Thank to them for the great job and taking this action as high priority. And sure, all other think are excellent My family enjoyed Mohannad Riyadh Read moreGenuine Expedia guest review
"Exhibition @ World Trade Center"
One of the finest hotels I have ever stayed at. I cannot think of anything wrong to criticize at all. Perfectly convenient for the World Trade Center (and to the Metro if desired). Road side views of the city skyline are amazing.Genuine Hotels.com guest review
Response by Conrad Dubai Dear Gene, We are very happy you enjoyed your stay with us at Conrad Dubai, and hope to welcome you back very soon! Best Regards,
"Excellent hotel, ideally located for both business"
Great hotel, with great service. Very helpful, careful and polite staff. They sent up several times during the stay fruits and sweets and even some great bottles of sparkling wine, apart form our daily dose of complimentary bottled water.Genuine Expedia guest review
"Outstanding in Every Way!"
Everything we read about The Conrad Dubai in advance of our visit was true and then some! I'm not sure I've ever been surrounded by so many friendly, caring and dedicated staff in one hotel. It seemed as though no one could do enough to make our stay perfect. We were fortunate enough to meet up with Natalia in Guest Relations who spent extra time with […] us so she could tell us all about the hotel and Dubai. A bountiful breakfast buffet which was included in our rate was such a pleasure, thanks to the ongoing attention of Myame and Hassan; when our tour guide failed to show on time, Ibrahim of the Bell Staff was right on it, assisted by the Ayuni of Concierge Staff who never gave up until someone finally arrived. Danny (from a "small island named 'Ireland'), who oversaw the Bell Staff, was most attentive in "warning" us of how best to survive our Desert Safari .. and believe me, I needed all the help I could get ... The rooms were beautiful (the panoramic view room on the 26th floor was unbelievable), lots of good lighting, everything was controlled from a bedside panel including double-layer drapes, tons of storage space including two closets, a very large work desk, a gorgeous oval soaking tub and very large rain showerhead, the bed was so comfortable and the linens lovely, there was just nothing that wasn't perfect. I would recommend this hotel to any traveler going to Dubai, whether for business or pleasure. Read moreGenuine Expedia guest review
"one of the best hotels I stayed in Dubai."
Really every things was perfect, except Internet connection was below the expectation although i called for support but Unfortunately did not fixed. Thanks for AllGenuine Expedia guest review
It was very good experience, the only drawback for me is the location of the hotel (This is my personal preference, other might not have an issue with the location).Genuine Expedia guest review
"Brand new stylish hotel close to metro!"
Amazing stay at the Conrad. Our room was not ready when we arrived at the hotel (not ready at 2pm check-in time) so the hotel offered us a lunch at their restaurant by the pool. Our room was very clean and the staff was very helpful and friendly. The staff from the business centre even helped us mail a package to Saudi Arabia even though it was a holiday. […] Would definitely recommend checking out this hotel for business or for leisure. The pool, exercise and spa facilities were top notch! Read moreGenuine Hotels.com guest review
Response by Conrad Dubai Dear Janet, Thank you so much for your review. We are happy you enjoyed your stay with us, and apologize for any inconvenience with regards to delay in check-in. We hope to welcome you back very soon!
Very nice experience, everyone is super helpful. Excellent breakfast. Convenient location. Will stay againGenuine Expedia guest review
"Terrible service and incompetent staff"
This hotel is new and beautiful but it just opened and the service is terrible. In addition you cannot control the rooms temperiture so they have the place freezing. After 2 days of constancy complaints , no hot water they claim can be done. I would not recommend staying in this place until they can figure the building systems out. We got sick from […] the place being so cold it was just totally uncomfortable and no one in the hotel tried to do any to accommodate us Read moreGenuine Expedia guest review
"very clean hotel but very expensive"
internet wifi should be free at the roomGenuine Hotels.com guest review
Response by Conrad Dubai Dear Ibrahim, Please note that there is free Wifi in the lobby area as well as all the restaurants. Please also note that Wifi is free with selected suites and for Gold and Diamond Hilton Honors members.
"Great Business Hotel"
Conrad definitely lived up to my expectations. It is located perfectly for business trips and has all the amenities you look for in a classy hotel. Although I did not get to spend a lot of time at the hotel but still i would highly recommend it.Genuine Hotels.com guest review
Response by Conrad Dubai Dear Bilal, Thanks so much for your review. We are very happy you enjoyed your stay with us, and hope to have you back very soon!
100% satisfied, every thing is perfectGenuine Hotels.com guest review
Response by Conrad Dubai Dear Osama, Thanks so much for your review. We hope to have you back very soon!
Short stay to attend a concert. Wanted to relax afterwards. Was able to sleep in and then do so at nicely appointed pool the next day.Genuine Expedia guest review
Very Nice hotel in DubaiGenuine Hotels.com guest review
"Good to stay in for few days or transit"
Excellent hotel facilities specially the lounge and the swimming pool. People were so kind and nice. The room was so well designed and spacey (the corner room), the only take that there was no men salon or even shaving kit!!Genuine Hotels.com guest review
Stayed here for only one night and I loved every bit of it!!! The location was perfect. My room was pretty big and the garden tub was AMAZING. Can't forget about the bed... It was super comfortable. The bathroom had a television in it also (totally awesome). I definitely recommend staying at this hotel.Genuine Hotels.com guest review
"best hotel in dubai"
Excellent service great room with a view was on the 44th floorGenuine Hotels.com guest review
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