Great buffet Clean well appointed rooms Good serviceGenuine Hotels.com guest review
"Above Average Casino Hotel"
The rooms couldn't be better. The breakfast buffet was great! Brand new facility.Genuine Hotels.com guest review
I fell in love with the beautiful room as soon as we walked in! Almost didn't want to leave it to go to the casino! So clean & comfortable beds… the bathroom was gorgeous! Beautiful shower, a TV in the bathroom mirror! I will be going back.Genuine Hotels.com guest review
"Nice casino and hotel"
I stayed at L'Auberge for a company party that was held in one of the event rooms. The party was fun, but the food was terrible, but I'll excuse it since it was a 400 person party. The room was wonderful, very clean and comfortable. Nice walk-in shower, comfy plush bedding no weird smells. I forgot my toothbrush and they brought me a dental kit really […] fast. My main complaints are the smoke smell in the areas connected to the casino, and the rude customer service when I tried to book which is why I ultimately chose to book through expedia. I just can't figure out why smoking isn't banned from casinos. I'm not big into gambling, but I did walk through the smoke filled casino and it was equally as nice as the rooms are. No skimping on the details at L'Auberge. Read moreGenuine Expedia guest review
"Wonderul Weekend Getaway"
Excellent resort for a weekend or week long getaway. Close to the town of Baton Rouge so if you feel like getting out for a while it is right down the street. Other than the casino taking a little bit of my money is was a great weekend.Genuine Hotels.com guest review
"Instead of a 2 star hotel in or around New Orleans"
...stay in Baton Rouge if you need to head back West. My husband and I were looking for a place to stay after a Saints game. The majority of hotels in New Orleans were priced well above our budget, so we thought we'd try and see what was available in Baton Rouge since we needed to head back to Houston to return home. Even though the hotel was not directly […] off I-10, it was not a bad drive and we had a safe, comfortable stay. The rooms were spacious and the breakfast buffet was excellent. Read moreGenuine Expedia guest review
"Great hotel and casino"
Hotel and casino were excellent. Place was clean and well kept. Hotel staff was friendly and helpful. Will definitely stay here again.Genuine Expedia guest review
Room was beautiful except for a few scuff marks on the walls. Was awakened at 8:30 - 9am by loud drilling and hammering on my first morning. The heater wasn't working properly as I had to adjust the thermostat to 90 degrees in order for the room to reach 75 degrees. The tv also kept turning off randomly and when I turned it back on, it would say "no […] signal" on the screen. Then I would turn it off then back on again to try and remedy the problem and it would work for a while, then later turn off again. Beyond that it was a very good stay and I will for sure stay there again. Hopefully those things are a one time anomoly. Read moreGenuine Hotels.com guest review
LOVE LOVE LOVE- Defintely going back!Genuine Hotels.com guest review
Nice, clean hotel. All new w fancy features like a tv in bathroom mirror. Just don't gamble.Genuine Hotels.com guest review
"Business with a little fun"
Decided to check out this hotel since I have stayed several times at their location in Lake Charles. Very nice room, comfortable and layout to casino is nice. This hotel is located in an area that to me was a little "out of the way" but was an easy drive from the New Orleans airport. If I am in the area I would definitely stay again.Genuine Hotels.com guest review
Jut stayed one night to celebrate me and my wifes birthdays which are one day apart. Had a wonderful time, excellent Hotel and the buffet was greatGenuine Expedia guest review
"Very comfortable -- terrific value"
The property is new and well appointed. Staff is always friendly and helpful. Like a good resort, you don't have to ever leave. Surprisingly great food. Was in on business and found the hotel to be very easy and convenient. Enjoyed every moment of my stay.Genuine Hotels.com guest review
"An Excellent Hotel at a Good Price"
Staying here was an unexpected pleasure. Appeared to a new hotel. Very nice rooms and good food. The price was low for the level of service. I'll definitely stay here again on my next trip.Genuine Hotels.com guest review
Love this place. The staff are so courtious and helpful. The hitel is beautiful and easy to get to. Room was immaculate.Genuine Hotels.com guest review
"Beautiful and Exciting Property"
This property was fabulous!!! The hotel rooms were superb...Modern yet elegant. I loved the television imbedded in the bathroom mirror. The property has loads of amenities. I also enjoyed being connected to the Casino which included several lovely dining areas offering delicious food and a relaxing cocktail lounge overlooking the Mississippi River. […] The hotel is also very close to the Mall of Louisiana, Perkins Rowe and other city sites and entertainment. Read moreGenuine Hotels.com guest review
"Work & Play"
Great stay for business with a taste of pleasure.Genuine Hotels.com guest review
"Mini-honeymoon was awesome!"
So many great things that it's hard to nit-pick the minor flaws. The regular rooms DO NOT have bathtubs(if needed). You must reserve a suite. DO NOT leave anything behind in your room when you leave. I got zero help on having items returned...not even a return phone call. Other than that...it was all perfect! Will return soon!Genuine Hotels.com guest review
The hotel was better than we expected. The room was clean and neat, and the bed was so comfortable, we hated to leave. The food was so good, we will definitely be back.Genuine Expedia guest review
Disappointed as compared to a similar Hotel in Lake Charles, LA. Check in took much longer than exected. Facility just did not match what I would expect from a four star hotel.Genuine Expedia guest review
The Hotel is gorgeous! The casino is Beautiful and we had a great time even won a few Bucks on the Slots. The in room dining service left a lot to be desired. I was told when calling out for coffee in the mornings they were short staffed & there would be a 45 min. Wait. When the coffee was delivered it was Luke warm. 29$ .. We forgot our toothpaste […] & mouthwash, we called house keeping was told the Dentals Kits have been back ordered for months. PJ's on the other side had Piping Hot delicious coffee & food. Excellent service @ that location. The guest store left a lot to be desired also. My overview for the weekend is The Room was Gorgeous Spotless Clean. The Casino & Restuarants were Fantastic also. The Service with the Hotel well need to pick up the Pace to keep up with such a Gorgeous Hotel. Read moreGenuine Hotels.com guest review
"5 plus stars amazing"
Stayed 1 night to attended a course at LSU the hotel is simply amazing modern beautiful complex the room is 5 star with card scan door activation for elevator and floor. The room was amazing the bathroom was huge shower beautiful with mosaic tile the mirror in bathroom had a HDTV inside of it. The bed was heavenly. The casino was Vegas quality the restaurants […] 5 star culinary reviews. This place is a must stay 5 star resort for 3 star price Read moreGenuine Hotels.com guest review
"Great Hotel and Staff"
This is the best hotel of any that I have stayed at anywhere. The rooms were not only beautiful but were well planned with convenient outlets, mirrors and lighting. I loved the mirror television in the bathroom. The bed was very soft and comfortable with an extra blanket and pillow available in the room. The staff at the hotel were all very friendly […] and helpful. The buffet open at 7:00 am for breakfast which was very convenient and the quality was excellent. Read moreGenuine Expedia guest review
Very upset that I paid through hotels then got charge by hotel when got there. Management was hard to get in touch with. Very disappointing but everything else was niceGenuine Hotels.com guest review
"Nice Hotel on the Water and Casino"
The Hotel is really beautiful. Staff was amazing, food was good.Genuine Expedia guest review
Great time, nice hotel! Would highly recommend! Clean and neat. Small casino but has everything you need.Genuine Expedia guest review
This is a wonderful hotel. Great room! Great staff and service. Very secure with onsite entertainment and restaurants. No need to go elsewhere. I did miss not having a refrigerator but the tv in the bathroom mirror was neat. My room only had a large shower but the website mentioned a tub so I was a little disappointed but it was not a deal breaker. […] I'll have to request one of those for my next stay. Read moreGenuine Expedia guest review
Beautiful room. Great staff. Buffet in the casino was delicious and wait staff was superb. We had a blast in the club inside the casino, listening to karaoke. Great experience. My husband and I went for a quick overnight trip without the kids and will definitely do it again!Genuine Expedia guest review
"Pile of fun"
We a great time L'Auberge. The accommodations were fantastic, and the service couldn't have been any better. Great way to spend the evening before the LSU game. Will definitely be going back next time in Baton Rouge.Genuine Hotels.com guest review
"We love this place"
Staff is above and beyond friendly and helpfulGenuine Hotels.com guest review
The staff is above and beyond friendly and helpful. Rooms are nice, beds are comfortable. Only drawback - you have to walk to the casino to get anything. Inconvenient.Genuine Expedia guest review
I was in town on a recruiting trip, and this hotel was simply wonderful. Great rooms and friendly staff. I'd stay here on a personal trip, too.Genuine Hotels.com guest review
"Great place to stay. Very clean."
Great place to stay. It's very clean and spacious. I stayed her for work in February and decided to return, because I enjoyed the room so much. It is a very easy drive to LSU's campus, too. I have stayed in a suite and a regular room. In the regular room, there was only the shower. I don't have a problem with that, because I only take showers, but some […] may prefer a bathtub/shower. That may be the only problem with the regular rooms. Read moreGenuine Expedia guest review
"Nice hotel, not the most friendliest of staff"
We arrived at the hotel after driving for over 10 hours. We originally found the hotel on Expedia on our Ipad, then we lost reception. So, we called the hotel direct to see if they had rooms and what the rate would be. We were given a rate that was $175 more than the Expedia rate. So of course, we found service on our Ipad and booked through Expedia. […] Once we were finally able to find the front desk, you have to go up the parking lot elevator to the casino lobby then down another elevator to the hotel lobby. Signage wasn't the best. Once we got to the front desk, the girl checking us in must have been the one that gave us the rate when we called. She wasn't overly friendly and didn't explain much of anything and was a bit rude. We left her and went to our fabulous room. They actually have a TV built into the mirror in the bathroom. On each floor, there is a set-up of ice water and something with crumbs, cookies maybe, we never actually saw what should have been on the plate. In the morning there was coffee (ran out of creamers) and again, the mysterious crumbs. The friendliest person that we met was the security guard when we asked about where the restaurants were. We ate at the Buffet, great selection and variety, nothing WOW, but everything good. The beds are amazing. Even though the front desk girl wasn't the friendliest, but that wouldn't stop me from returning. Read moreGenuine Expedia guest review
"Close to the LSU Campus"
When checking in I asked for a lower floor due to my fear of elevators,unfortunately I was put on the 10th floor. I was not informed on the use of my room key in order to use the elevator or to open my room door! I had to get out of the elevator & ask clerk how to use the elevator & had to find a cleaning lady to ask how to get into my room! I would […] think this should have been explained to me by the desk clerk before embarrassing myself. Then the electricity went out for some time & had to call front office to ask what was happening, of course that was not the hotels fault! Next time I will clarify my room floor before leaving the front desk! Read moreGenuine Expedia guest review
One of my worst hotel experiences ever...very difficult to find hotel and then tricky to find entrance...very rude and unhelpful registration personnel...no bathtub in any room below suite...slot machine crashed and took 20 minutes to reboot and no assistance offered from employees when asked...all restaurants closed before 11:00 pm and room service […] kitchen was down Stay anywhere else! Read moreGenuine Hotels.com guest review
If you are wanting to gamble full time this is the place for you. Hotel does not offer much else and nor should they it is a casino hotel. Hotel pool in miniscule, three feet at the deepest. Hotel is about 15 minutes from town or any other attractions by car.Genuine Hotels.com guest review
"Worst service ever horrible hotel"
Never stay here againGenuine Hotels.com guest review
"Great getaway by the Mississippi river..."
Awsome hotel n great service... only complain is lack of children area.. no walkway towalk on the leeve at night...Genuine Expedia guest review
This hotel is beautiful. Very clean. Spacious rooms. We will be back.Genuine Hotels.com guest review
"very nice hotel , the staff was very courteous"
The accomodations were excellent! The hotel is beautiful and the pool area is also very beautiful! We attended the Under the Street Lamp concert, which was awesome! The food was good and had a good time in the casino! The drinks were also very good!Genuine Expedia guest review
"Nice people Nice Place"
Everyone is friendly and smells great all the time, clean and comfortable roomsGenuine Expedia guest review
"Classy yet casual , best of both worlds."
We were in Baton Rouge for one night only and could not have chosen a better hotel. The staff at the hotel were courteous and friendly. The service was excellent. Best hotel and casino in Baton Rouge. A+ rating !Genuine Expedia guest review
"The Most Relaxing Experience!"
The customer service was awesome but the rooms were spectacular. With the tv in the bathroom mirror, the spa like feel of the bathroom, the cleanliness of the overall room and the comfort. Everything was state of the art and we will be there again.Genuine Hotels.com guest review
"Great place to stay"
It was a very nice hotelGenuine Hotels.com guest review
This hotel was beautiful. Modern and classy. The best part was that even though smoking was allowed in the casino, the air filtration system was amazing, and we never smelled like smoke. We will stay there again for that reason alone! The only con was that we were traveling with a baby, and we wanted the buffet for breakfast both mornings. The baby […] was not allowed in because the buffet was at the back of the casino. My husband and I had to eat one at a time while the other waited outside the casino with our baby. Not fun. They need another entrance to the buffet that minors can access, or another breakfast option outside of the casino. Read moreGenuine Hotels.com guest review
"If you don't mind sitting around to check in ....."
My wife and I were arriving at the hotel seperately. Our reservation was under my name. My wife attempted to check in 2 hours before I was going to get there and was told she could not check in without being on the reservation. She showed them her drivers license and credit card both of which had our last name and address the reservation was booked […] under. She called me on the road and I spoke to both the front desk person and a supervisor both of which hid behind "this is hotel policy" and weren't interested in helping to resolve the situation. I told the supervisor I could give him all the information on our reservation and approval for my wife to check in and was told " I don't know who you are" Its funny that with the economy being tight and less money being spent you would think customer service would be paramount to a non essential industry. good luck dealing with the staff Read moreGenuine Hotels.com guest review
It was an awesome experience. Everything was very clean and tidy and I'm a tough critic. The stay was outstanding from the valet to the pool boys. There was plenty of entertainmentin the hotel, no need to leave.Genuine Hotels.com guest review
"Convenient for Casino"
Very nice hotel, definitely has all the amenities and in excellent condition. Good service. The most useful aspect was being right there at the casino.Genuine Hotels.com guest review
Awesome ! Will be backGenuine Hotels.com guest review
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