"An Excellent Hotel at a Good Price"
Staying here was an unexpected pleasure. Appeared to a new hotel. Very nice rooms and good food. The price was low for the level of service. I'll definitely stay here again on my next trip.Genuine Hotels.com guest review
Love this place. The staff are so courtious and helpful. The hitel is beautiful and easy to get to. Room was immaculate.Genuine Hotels.com guest review
"Beautiful and Exciting Property"
This property was fabulous!!! The hotel rooms were superb...Modern yet elegant. I loved the television imbedded in the bathroom mirror. The property has loads of amenities. I also enjoyed being connected to the Casino which included several lovely dining areas offering delicious food and a relaxing cocktail lounge overlooking the Mississippi River. […] The hotel is also very close to the Mall of Louisiana, Perkins Rowe and other city sites and entertainment. Read moreGenuine Hotels.com guest review
"Work & Play"
Great stay for business with a taste of pleasure.Genuine Hotels.com guest review
"Mini-honeymoon was awesome!"
So many great things that it's hard to nit-pick the minor flaws. The regular rooms DO NOT have bathtubs(if needed). You must reserve a suite. DO NOT leave anything behind in your room when you leave. I got zero help on having items returned...not even a return phone call. Other than that...it was all perfect! Will return soon!Genuine Hotels.com guest review
The hotel was better than we expected. The room was clean and neat, and the bed was so comfortable, we hated to leave. The food was so good, we will definitely be back.Genuine Expedia guest review
Disappointed as compared to a similar Hotel in Lake Charles, LA. Check in took much longer than exected. Facility just did not match what I would expect from a four star hotel.Genuine Expedia guest review
The Hotel is gorgeous! The casino is Beautiful and we had a great time even won a few Bucks on the Slots. The in room dining service left a lot to be desired. I was told when calling out for coffee in the mornings they were short staffed & there would be a 45 min. Wait. When the coffee was delivered it was Luke warm. 29$ .. We forgot our toothpaste […] & mouthwash, we called house keeping was told the Dentals Kits have been back ordered for months. PJ's on the other side had Piping Hot delicious coffee & food. Excellent service @ that location. The guest store left a lot to be desired also. My overview for the weekend is The Room was Gorgeous Spotless Clean. The Casino & Restuarants were Fantastic also. The Service with the Hotel well need to pick up the Pace to keep up with such a Gorgeous Hotel. Read moreGenuine Hotels.com guest review
"5 plus stars amazing"
Stayed 1 night to attended a course at LSU the hotel is simply amazing modern beautiful complex the room is 5 star with card scan door activation for elevator and floor. The room was amazing the bathroom was huge shower beautiful with mosaic tile the mirror in bathroom had a HDTV inside of it. The bed was heavenly. The casino was Vegas quality the restaurants […] 5 star culinary reviews. This place is a must stay 5 star resort for 3 star price Read moreGenuine Hotels.com guest review
"Great Hotel and Staff"
This is the best hotel of any that I have stayed at anywhere. The rooms were not only beautiful but were well planned with convenient outlets, mirrors and lighting. I loved the mirror television in the bathroom. The bed was very soft and comfortable with an extra blanket and pillow available in the room. The staff at the hotel were all very friendly […] and helpful. The buffet open at 7:00 am for breakfast which was very convenient and the quality was excellent. Read moreGenuine Expedia guest review
Very upset that I paid through hotels then got charge by hotel when got there. Management was hard to get in touch with. Very disappointing but everything else was niceGenuine Hotels.com guest review
"Nice Hotel on the Water and Casino"
The Hotel is really beautiful. Staff was amazing, food was good.Genuine Expedia guest review
Great time, nice hotel! Would highly recommend! Clean and neat. Small casino but has everything you need.Genuine Expedia guest review
This is a wonderful hotel. Great room! Great staff and service. Very secure with onsite entertainment and restaurants. No need to go elsewhere. I did miss not having a refrigerator but the tv in the bathroom mirror was neat. My room only had a large shower but the website mentioned a tub so I was a little disappointed but it was not a deal breaker. […] I'll have to request one of those for my next stay. Read moreGenuine Expedia guest review
Beautiful room. Great staff. Buffet in the casino was delicious and wait staff was superb. We had a blast in the club inside the casino, listening to karaoke. Great experience. My husband and I went for a quick overnight trip without the kids and will definitely do it again!Genuine Expedia guest review
"Pile of fun"
We a great time L'Auberge. The accommodations were fantastic, and the service couldn't have been any better. Great way to spend the evening before the LSU game. Will definitely be going back next time in Baton Rouge.Genuine Hotels.com guest review
"We love this place"
Staff is above and beyond friendly and helpfulGenuine Hotels.com guest review
The staff is above and beyond friendly and helpful. Rooms are nice, beds are comfortable. Only drawback - you have to walk to the casino to get anything. Inconvenient.Genuine Expedia guest review
I was in town on a recruiting trip, and this hotel was simply wonderful. Great rooms and friendly staff. I'd stay here on a personal trip, too.Genuine Hotels.com guest review
"Great place to stay. Very clean."
Great place to stay. It's very clean and spacious. I stayed her for work in February and decided to return, because I enjoyed the room so much. It is a very easy drive to LSU's campus, too. I have stayed in a suite and a regular room. In the regular room, there was only the shower. I don't have a problem with that, because I only take showers, but some […] may prefer a bathtub/shower. That may be the only problem with the regular rooms. Read moreGenuine Expedia guest review
"Nice hotel, not the most friendliest of staff"
We arrived at the hotel after driving for over 10 hours. We originally found the hotel on Expedia on our Ipad, then we lost reception. So, we called the hotel direct to see if they had rooms and what the rate would be. We were given a rate that was $175 more than the Expedia rate. So of course, we found service on our Ipad and booked through Expedia. […] Once we were finally able to find the front desk, you have to go up the parking lot elevator to the casino lobby then down another elevator to the hotel lobby. Signage wasn't the best. Once we got to the front desk, the girl checking us in must have been the one that gave us the rate when we called. She wasn't overly friendly and didn't explain much of anything and was a bit rude. We left her and went to our fabulous room. They actually have a TV built into the mirror in the bathroom. On each floor, there is a set-up of ice water and something with crumbs, cookies maybe, we never actually saw what should have been on the plate. In the morning there was coffee (ran out of creamers) and again, the mysterious crumbs. The friendliest person that we met was the security guard when we asked about where the restaurants were. We ate at the Buffet, great selection and variety, nothing WOW, but everything good. The beds are amazing. Even though the front desk girl wasn't the friendliest, but that wouldn't stop me from returning. Read moreGenuine Expedia guest review
"Close to the LSU Campus"
When checking in I asked for a lower floor due to my fear of elevators,unfortunately I was put on the 10th floor. I was not informed on the use of my room key in order to use the elevator or to open my room door! I had to get out of the elevator & ask clerk how to use the elevator & had to find a cleaning lady to ask how to get into my room! I would […] think this should have been explained to me by the desk clerk before embarrassing myself. Then the electricity went out for some time & had to call front office to ask what was happening, of course that was not the hotels fault! Next time I will clarify my room floor before leaving the front desk! Read moreGenuine Expedia guest review
One of my worst hotel experiences ever...very difficult to find hotel and then tricky to find entrance...very rude and unhelpful registration personnel...no bathtub in any room below suite...slot machine crashed and took 20 minutes to reboot and no assistance offered from employees when asked...all restaurants closed before 11:00 pm and room service […] kitchen was down Stay anywhere else! Read moreGenuine Hotels.com guest review
If you are wanting to gamble full time this is the place for you. Hotel does not offer much else and nor should they it is a casino hotel. Hotel pool in miniscule, three feet at the deepest. Hotel is about 15 minutes from town or any other attractions by car.Genuine Hotels.com guest review
"Worst service ever horrible hotel"
Never stay here againGenuine Hotels.com guest review
"Great getaway by the Mississippi river..."
Awsome hotel n great service... only complain is lack of children area.. no walkway towalk on the leeve at night...Genuine Expedia guest review
This hotel is beautiful. Very clean. Spacious rooms. We will be back.Genuine Hotels.com guest review
"very nice hotel , the staff was very courteous"
The accomodations were excellent! The hotel is beautiful and the pool area is also very beautiful! We attended the Under the Street Lamp concert, which was awesome! The food was good and had a good time in the casino! The drinks were also very good!Genuine Expedia guest review
"Nice people Nice Place"
Everyone is friendly and smells great all the time, clean and comfortable roomsGenuine Expedia guest review
"Classy yet casual , best of both worlds."
We were in Baton Rouge for one night only and could not have chosen a better hotel. The staff at the hotel were courteous and friendly. The service was excellent. Best hotel and casino in Baton Rouge. A+ rating !Genuine Expedia guest review
"The Most Relaxing Experience!"
The customer service was awesome but the rooms were spectacular. With the tv in the bathroom mirror, the spa like feel of the bathroom, the cleanliness of the overall room and the comfort. Everything was state of the art and we will be there again.Genuine Hotels.com guest review
"Great place to stay"
It was a very nice hotelGenuine Hotels.com guest review
This hotel was beautiful. Modern and classy. The best part was that even though smoking was allowed in the casino, the air filtration system was amazing, and we never smelled like smoke. We will stay there again for that reason alone! The only con was that we were traveling with a baby, and we wanted the buffet for breakfast both mornings. The baby […] was not allowed in because the buffet was at the back of the casino. My husband and I had to eat one at a time while the other waited outside the casino with our baby. Not fun. They need another entrance to the buffet that minors can access, or another breakfast option outside of the casino. Read moreGenuine Hotels.com guest review
"If you don't mind sitting around to check in ....."
My wife and I were arriving at the hotel seperately. Our reservation was under my name. My wife attempted to check in 2 hours before I was going to get there and was told she could not check in without being on the reservation. She showed them her drivers license and credit card both of which had our last name and address the reservation was booked […] under. She called me on the road and I spoke to both the front desk person and a supervisor both of which hid behind "this is hotel policy" and weren't interested in helping to resolve the situation. I told the supervisor I could give him all the information on our reservation and approval for my wife to check in and was told " I don't know who you are" Its funny that with the economy being tight and less money being spent you would think customer service would be paramount to a non essential industry. good luck dealing with the staff Read moreGenuine Hotels.com guest review
It was an awesome experience. Everything was very clean and tidy and I'm a tough critic. The stay was outstanding from the valet to the pool boys. There was plenty of entertainmentin the hotel, no need to leave.Genuine Hotels.com guest review
"Convenient for Casino"
Very nice hotel, definitely has all the amenities and in excellent condition. Good service. The most useful aspect was being right there at the casino.Genuine Hotels.com guest review
Awesome ! Will be backGenuine Hotels.com guest review
"Fun place to stay."
The rooms were big and clean. I loved the view of the river.Genuine Expedia guest review
"Nice get away!"
This is a new hotel and a wonderful casino. I had a short but very memorable stay. I would highly recommend.Genuine Expedia guest review
"Great hotel for a comfortable stay."
My wife and I were looking for a place to spend a couple of days to relax & unwind. The hotel was beautiful & very clean. The rooms were very quiet and comfortable. We ate at the buffet and it too was excellent. I would recommend this hotel especially for adults. Although there is a very nice pool, there were few activities for young children (that […] I noticed anyhow). We will definitely consider staying again. Read moreGenuine Expedia guest review
Very nice hotel. Would have liked a refrig and microwave in room.Genuine Expedia guest review
The ONLY thing that could have made it better is if there would have been a microwave & mini-fridge in the room. Other than that, it was perfect!!! The staff was amazing. First time in all of my travels that EVERYONE went above & beyond their duties.Genuine Hotels.com guest review
"Off the beaten path but worth it!"
Love the hotel, the casino and the dining options. I stay here often for work because I feel safe, the prices are good and the food is good. It's a bit out of the way, but worth the drive.Genuine Hotels.com guest review
"Very high quality finishes"
The hotel is very nice. The only thing that was so odd was that when I arrived I called room service for a wine bottle opener. The very kind lady reacted as if I had asked for the lost ark of the covenant. She said that she wasnt sure that she could get her hands on one. I waited 30 minutes and hadnt heard anything so I called back. Once again she said […] that she had no idea how to get one and that it would be "some time" if and when she could locate one. So weird. I finally just went up to the pool top bar and asked them to open it for me. Other than that loved it. Read moreGenuine Expedia guest review
"Beautiful Brand-new Hotel"
The hotel is absolutely stunning. We went for a banquet and decided to just make a trip out of it instead of driving home. So glad that we did. We got an amazing deal, and I literally felt like we were conning the hotel because of how fancy everything was. There is excellent security throughout the hotel, you have to scan your room key in order to reach […] the guest floors on the elevator. Also, you dont have to worry about figuring out which way to insert your card in the door as you just wave it in front of the handle! Our room overlooked the Mississippi River. It was beautifully decorated and had very nice features. There was a TV inside of the bathroom mirror! There was a beautiful stand up shower with nice water pressure as well. The bed was very comfortable! Also, the parking garage is free to park in, which isn't typical for casinos. Cons: We did find a sock that didn't belong to either of us on the floor by the end of the bed the next morning when packing up. I think it was on the floor the whole time and wasn't in the bed before we got there, or at least that's what I'll keep telling myself. There could be a little bit better sound-proofing; We could hear the doors of other rooms slamming shut in the morning, but thats encountered at most hotels I've been to. All in all, it is an excellent hotel/casino resort and I would highly recommend it! Read moreGenuine Hotels.com guest review
"Nice but too far out"
Very luxurious hotel and casino. This facility is built out of the way so if you don't want to pay exorbitant prices to eat there, you must travel a distance to get to a decent eatery. There are no other "activities" or stores near the hotel so nothing else to do. Finding a close parking spot to a hotel entrance after 5 pm was difficult if not impossible. […] While we enjoyed the hotel and facilities, we would not stay there again because of the reasons mentioned above. Read moreGenuine Expedia guest review
"couple day get away"
Very nice hotel, service and restaurants. Casino was great. Was too far from other activities, so we got a little tired of the casino.Genuine Hotels.com guest review
I went to this hotel for a quick getaway. I had a chance to stay in one if their beautiful suites. It was very spacious and had lots if amenities. It was perfect because I could enjoy gaming and eating all without having to leave the property. My only regret is that I did not allow myself enough time to relax out by their rooftop pool.Genuine Hotels.com guest review
"Great new hotel"
I have stayed four times at this hotel and every stay was great. This time I was even given an upgrade. The facility is full service and room service can be ordered 24 hours. I have not checked out the casino yet, but it looks nice. I will always stay there when I am in BR.Genuine Hotels.com guest review
Beautiful casino / hotel. Recently opened September 2012. Location is a bit off the beaten-path.Genuine Hotels.com guest review
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