Best customer service I've seen and excellent food. Had a room with a twin bed, which I'm not used to, but the decor and functionality were spot on.Genuine Hotels.com guest review
"We loved this place!"
What excellent service, rooms and location. It didn't seem like we were in a very "touristy" area, but the hotel is within walking distance to the train/lots of subways. The hotel has so much character and is very comfy. The amenities are very nice too! I don't normally use hotel shampoo/conditioner/lotion/body wash, but I used it here! The one small […] complaint I have is that there's no air conditioning unit in the room, and since our room was sun-facing most of the day it gets pretty hot in there. I think we were also in Berlin on one of the hottest days they've had though...so I'm not sure how much merit that has. Thanks for making our stay so relaxing and enjoyable. Read moreGenuine Hotels.com guest review
"Very good hotel"
Everything was perfect, the people very nice, nice room. My only critic is the size of the bathroom, a little small, especially con respect with the size of the room. Apart from that, everything was excellent.Genuine Hotels.com guest review
"Superb Service and Nice Touches"
My wife and I spent a couple days at The Dude and we couldn't have been happier with the accommodations. It's only a two-minute walk from a couple subway stops in a quiet centrally-located neighborhood. The moment we walked through the door we experienced the exceptional service that persisted throughout our stay. The room itself overflowed with charm, […] this is what "boutique" should be. We loved this hotel and would stay there again. Read moreGenuine Hotels.com guest review
"Rudest service ever"
I wrote a very nice and professional email expressing my feedback about the hotel. 1) As a business traveler, the desks are too small, 2) The beds are too hard. 3) The shower water is inconsistent. 4) The receptionist picked up the phone and told my boyfriend to call back in 10 min. when he was calling internationally and had to go to a meeting. The […] response I received from the managing director of the hotel was incredibly unprofessional and rude. It made excuses for everything, told me that the receptionist made my b/f wait 2 min. not 10, and ended with "All in all, we fully understand that our hotel's philosophy (which was created by Alexander Schmidt-Vogel, a former advertising boss travelling around the globe) is not what you prefer. And if the Westin Grand suits your needs better - this is fine for everybody. Because what we don't want at all are unsatisfied guests." I have since moved to the Schlosshotel. The price is similar the service and hotel far superior. Stay from this property. Read moreGenuine Hotels.com guest review
Staff really friendly.Genuine Hotels.com guest review
A fantastic hotel hidden in a rather quiet back street. Great friendly staff kooky decor great attached steak house. Unfortunately only one type of room ( no twin rooms)Genuine Hotels.com guest review
"Wunderbares kleines Hotel."
Sehr schönes kleines Hotel. Sehr freundlicher und kompetenter Service. Geschmackvolle Zimmer und eine gute, ruhige Lage. Top für einen Hauptstadt Trip.Genuine Hotels.com guest review
Vänlig och serviceinriktad personal. Bra skick på mysigt litet hotell och närhet till bra restaurant.Genuine Hotels.com guest review
Great little hotel with friendly staff and in a quiet neighborhood. I spent a few nights at this hotel and I have to say that it was probably one of the best hotels I've ever stayed at. It has clean and fresh rooms, great hospitality and a roomservice menue that really surprised me, you could tell that the kitchen staff really takes pride in their […] work. Complementary bottle of wine and a little moleskin notebook were part of the welcome gifts. Super apriciated. The nearest subway station is only a block away and you'll be at Alexander Platz in a few minutes. You can also walk to Brandenburger Tor and the museums on Museumisel in about 20-30mins depending on your pace. I'll give this hotel 5/5 stars in my book. Will definetly return here the next time I'm in Berlin. One of a kind place. Read moreGenuine Hotels.com guest review
"Klein und fein !"
Unser Hotelaufenthalt war angenehm. Die Zimmer sind originell eingerichtet! Das Personal ist sehr freundlich. Das angeschlossene Bistro ist ein super Tip - Preis -Leistung hier 5 Sterne ! Einziger negativer Punkt- die Zimmer sind sehr hellhörig.Genuine Expedia guest review
KlasseGenuine Hotels.com guest review
"A gem in a quiet location"
06/27/14 WyeValleyHavana1 Wye Valley
We stayed here at the beginning of June. Arriving on the train from Wales via London. Lovely reception when we arrived. As described in other reviews. Breakfasts brilliant. Room fabulous and such a comfortable bed. Excellent service.Not a long walk to the Eastside Gallery or the Brandenburg Gate, the last watch tower, the Tiergarten, the museums etc. And a subway just a few blocks away. When we come to Berlin again - there is so much more to do - we will certainly stay at this hotel if there is availably. Four nights/three days not long enough to do all that we wanted to do. (Would probably fly next time). Apart from taking in Berlin and its history (which we had researched - not just in travel books - check out the history of the architect - Schinkler - I also saw something I had wanted to see all my life and did not know it was in Berlin. The Nefertiti bust. I thought it was in Alexandra but no - so a huge added bonus. Anyway stay at the Dude. Also you can put your own drinks in the room fridge. Thank you Stephanie, Tom and all the hotel staff - hope to see you all again soon. xx
"Relaxed in Berlin"
05/24/14 Chris M Accra, Ghana
As I am staying in a lot of Hotels from the large chains for business, I am looking for something different when I travel privately. The Dude in Berlin is a small Design Hotel in a Historical Berlin Building. The rooms are very nice and tasteful although a bit small (I believe because of the old building structure). People are extremely friendly. the Brooklyn Beef Club is the highlight of the place - you will get incredible meat (but pricy!). However, do not expect to see many people there as there are no common areas. Due to its nature there is also no pool etc, and the gym is not really one. With the right expectations, you will however leave the Hotel very happy.
"Perfect service and style"
05/11/14 lettotraveler riga
Just stayed at the Dude and highly recommend it! Very nice service really sets it apart. How do they train people??? Liked the style & atmosphere, too. Good location. What more can a man want? Recommended for both business and romantic getaways :)
"One of the most beautiful hotels we have ever stayed in!"
04/07/14 Ginge2011 Buckinghamshire, United Kingdom
Champagne on arrival! We were too late for the champagne when we arrived at the hotel as it was nearly midnight however we were offered the champagne whenever we wanted it so decided to have it before we went for one of the best meals that we have ever had in the hotel's exclusive steak restaurant. The room was amazing and as we were in Berlin for a special occasion, we had a lovely bottle of wine left with a card. The staff were fab, could not do enough for us. The room had a well stocked mini bar and a coffee making machine. Molton brown bathroom products..very nice and beautiful thick snow white towels which were replenished daily. This lovely hotel has been in hiding for far too long and by the way the tube station is around the corner so everywhere is easily accessible contrary to previous comments made. Lovely quiet location, my goodness we will definitely be going back there. THANK YOU TO ALL AT THE DUDE! Xx
02/23/14 Le Renard d Introd, Italy
Very nice and quiet hotel with a special touch, not the usual 4 stars you may find anywhere in the world. Excellent service, very friendly and helpful staff. Two U-bahn stations are just a couple of minutes away. Breakfast not included and prices on the high side though (especially the restaurant) but it's worth it in the whole. I wish the room were a bit larger and there were cafės and restaurants nearby. We had a very nice stay. I wish I could give 4.5 stars.
Lovely hotel. This place was quiet, with wonderful pillows and a really comfortable bed. We found the staff to be super helpful and friendly, and loved the rooms. The only negative I could say would be that there wasn't a great choice of places to eat or get a coffee nearby. But overall a lovely hotel, a very peaceful stay there.
"Everything was perfect."
01/13/14 Lanie V London, United Kingdom
From the welcome glass of champagne to the hardwood floors in the bedrooms to the Molton Brown products, Nespresso machine and tiny Moleskine, The Dude made our weekend in Berlin completely amazing. We were pleased to find a charming gentleman behind the reception desk when we arrived at nearly midnight - he welcomed us and then ran down to the Brooklyn Beef Club to make certain they didn't close the kitchen on us. When we woke up each morning and returned each evening, it felt like coming home, which is certainly not always the case. We had a late flight, so they held our fairly disorganized pile of bags with no judgement or fuss while we explored the city after checking out. When we needed a taxi, one was waiting within minutes, and the entire vibe was one of relaxed quality service. We will definitely stay here again. Bravo, The Dude.
"boutique - small and perfectly formed"
10/08/13 martin2242 London, United Kingdom
the glass of champagne was a nice welcome and set the tone of quality hospitality. the hotel only has a few rooms. Mine was small (but not too small) but had a lovely bathroom and everything I wished for including a small complimentary bottle of red wine and some nice liquorice. The breakfast was extra, but reasonably priced and fresh and healthy food.
"Alles perfekt! Ich komme wieder."
07/09/14 Travelfreund Berlin
Mein erstes Mal fünf Sterne für ein Hotel. Alles perfekt: Die Begrüßung, das Zimmer, der Service des Nachtportiers, der erste Tee am frühen Morgen am Bett und das frisch indivuduell zubereitete Frühstück. Hier gab es die für mich besten "Oeuf Benédict" überhaupt. Wirklich klasse! Einfach wunderbar und ich habe mich schon wieder für Juli eingebucht.
"Hübsch gemacht - tolle Idee, es harpert aber jedoch an der Umsetzung"
11/12/13 annaP74Schweiz Schweiz
Es kommt, wie immer im Leben, auf die Erwartungshaltung an. Die Haltun, die wir inne hatten wurden geschürt durch die wunderbare Homepage, von der wir uns haben überzeugen lassen. Die Sanierung des Hauses und die Einrichtung (so natürlich Geschmackssache), sind sehr liebevoll und mit einem guten Auge für's Detail gemacht. Die gesamte Sauberkeit des Hauses ist exeptionell und wirklich remarkebel. Die Zimmer sind hübsch eingerichtet, die Bäder allenfalls etwas klein und die Annehmlichkeiten bei der Anreise (persönliche Begrüssund mit Sekt, ein Kärtchen auf dem Zimmer sowie Wein und Lakritz) sehr schön gemacht. Auf kritische Bermerkungen jedoch reagiert man in diesem Haus mit "Rechtfertigungen" und oder gar mit patzigen Antworten. Der Frühstücksraum, der vor wenigen Wochen (so sagte man uns) zu einem Burger-Restaurant umgestaltet wurde riecht 24/7 nach eben diesen Burgern; auf unsere Bemerkung hin, dass das morgens zum Frühstück sehr unangenehm sei fragte man uns: "wieso? wonach riecht es denn? Nach Burger? Das habe ich noch gar nicht gerochen." Vielleicht ist das der spezielle Berliner Humor - wir fühlten uns aber eher "auf den Arm genommen" und waren wenig belustigt. Die Lüftung ist nicht konzipiert für ein Burger-Restaurant - somit rochen Frühstücksraum, Lobby und sogar unser Bad im 5. Stock am Abend nach Burger - dem sollte Abhilfe geschaffen werden. Der Frühstücksraum hat leider noch keinen Charme, ihm fehlt die Wärme. Das Angebot war ok, man war bemüht, der Preis mit z.B. EUR 7,-- für einen Orangensaft jedoch weit übertrieben. Der Nacht-Manager war jederzeit bemüht uns mit Namen anzusprechen - aber das ist es nicht, was einen sich wohlfühlen lässt, dazu braucht es mehr, als aufgesetzte Höflichkeit. Das System, dass man das Hotel nur durch Läuten betreten darf ist dem Sicherheitsaspekt geschuldet - führt aber zu Unmut, wenn man an einem kalten Novemberabend zehn Minuten auf Einlass warten muss (um 18.00 Uhr nota bene). Wie gesagt: Einrichtung des Hauses und Grundgedanke des Servicelevels sind gut - aber es wird nicht umgesetzt; darum nur 3 Punkte, die uns dazu bringen, beim nächsten Mal ein anderes Hotel in Berlin zu buchen.
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