All hotels in Barcelona, Spain
1 room, 2 adults
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Carrer de Lepant, 143, Barcelona, Barcelona, 08013, Spain, ‏‎800-491-6126
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4.1 / 5Excellent

Score breakdown (from 40 reviews)

Average rating for:

  • Cleanliness
    4.4
  • Service
    4.5
  • Comfort
    4.0
  • Condition
    4.2
  • Neighborhood
    4.2
4.0 / 5Excellent
"Convenient Barcelona Hotel"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The overall stay was fine. It is in a great location, near the train, walk to the Sagrada Familia and in front of L'Auditori. Check-in was delayed by an hour, which was inconvenient after an overnight flight with a toddler. Friendly staff and helpful when asking how to get around. I would recommend.
Genuine Expedia guest review
Other trip Apr 2, 2014
TravelMom
US
4.0 / 5Excellent
"Clean, pleasant, convenient"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Attentive service, nice neighborhood, close to Metro, walking distance to Sagrada Familia. From description, we were a bit surprised to have to pay for breakfast, which was good and substantial. They arranged taxi transportation from port and to airport, though we paid by the meter. Overall, quite satisfactory, and we would go there again.
Genuine Hotels.com guest review
3 night trip Oct 6, 2013
A Traveler
US
4.0 / 5Excellent
"Great hotel!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
We flew in very early the morning of check in and although they were not able to offer early check in, the front desk was able to hold our bags. When we were able to check in there was something wrong with the room we had booked, so they upgraded us to one of their apartments. It was down the street from the hotel but once we got there it was so nice and clean. The elevator was the smallest I've seen, but it did the trick. Friendly staff and modern designed decor. We were able to walk to La Sagrada Familia from the hotel, which was really nice.
Genuine Hotels.com guest review
1 night trip Sep 28, 2013
A Traveler
US
5.0 / 5Outstanding
"Clean and confortable"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Very convenient to the Sagrata Familia
Genuine Hotels.com guest review
2 night trip Jul 5, 2013
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excelent !! Especially staff Susana, very helpfull with guest
Genuine Hotels.com guest review
3 night trip Jul 17, 2013
A Traveler
US
4.0 / 5Excellent
"Great service, and a nice modern room"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The service was friendly and great, though they are not available before 7 AM. The room is very modern and the bed very solid and comfortable. Wifi is free. The rate was reasonable. Breakfast, however, was not included. There is a fitness room, but no free weights. There is no elevator, only stairs. There is no swimming pool.
Genuine Hotels.com guest review
1 night trip Jun 15, 2013
A Traveler
US
4.0 / 5Excellent
"Barcelona Go more of a youth hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great service, nice hotel brooms are very small. Lots of younger people up early. Great location and wifi.
Genuine Hotels.com guest review
2 night family trip Jun 13, 2013
Neal
US
3.0 / 5Good
"the apartment was ok"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
We do not know the hotel because we have received an apartment in another building instead of the reserved hotel room.
Genuine Expedia guest review
Other trip Jun 1, 2013
A Traveler
US
5.0 / 5Outstanding
"Great staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I liked the reasonable price, great location, quiet neighborhood, modern and clean. Very helpful staff. It wasn't a big room, but that's not important to me.
Genuine Hotels.com guest review
1 night trip May 14, 2013
Jim
US
4.0 / 5Excellent
"boutique hotel and worth the price you are paying"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Great hotel, reasonably priced, and in a good neighborhood. This hotel is in a very residential part of town, there isn't much to do in the area except a few restaurants closeby. The Metro is not far, and its ease into the more central parts of the city is excellent. The Hotel itself is very nice and modern and completely decorated from IKEA. The mattress were not that comfortable, and the rooms were very simple, no mini bar or mini fridge for that matter. It was also a two story hotel with no elevator, so make sure you are ready to climb some stairs. Overall this is a boutique hotel and worth the price you are paying.
Genuine Expedia guest review
Other trip Apr 15, 2013
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

3.0 / 5Good
"Great location but hotel room is tiny!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
The staff are great but the room is too small to even move around in. It is very clean and tge coffee in the coffee machineis vvery good.
Genuine Expedia guest review
Other trip Aug 15, 2014
Young family
GB
4.0 / 5Excellent
"Good Value. Friendly staff."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    2.0
20 minute walk or short metro ride from beach and city centre. Friendly & helpful staff. Small bathroom. Poor sound insulation from road. .But clean, functional and good value... Breakfast; Food was fresh , plentiful & good value. The coffee was awful, undrinkable, the worst I can remember on the continent
Genuine Hotels.com guest review
1 night trip Aug 23, 2013
A Traveler
GB
4.0 / 5Excellent
"nice hotel, good location"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
room was nice location was good - close to the sagrada familia and public transport reception staff were helpful negatives - were charged extra for taxis when booked through the hotel, no fridge in the room and sometimes the cleaners would not refill things in bathroom (eg soap and toilet paper)
Genuine Expedia guest review
Other trip Aug 20, 2013
Chiara
AU
4.0 / 5Excellent
"Great place"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great place, great staff, close to Sagrada familia.
Genuine Expedia guest review
Other trip Jun 25, 2013
A Traveler
CA
5.0 / 5Outstanding
"GREAT ALL ROUND HOTEL FOR EVERYONE"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
lOVELY AND CLEAN , FRIENDLY STAFF , COMFY BEDS, GOOD BREAKFAST . WOULD STAY THERE AGAIN .
Genuine Expedia guest review
Other trip Jun 7, 2013
JULIE
GB

The following reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Bien en general pero la falta del ascensor ?"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Falta de un ascensor para el servicio de equipajes . El resto del servicio Bien
Genuine Hotels.com guest review
1 night business trip Jun 22, 2015
jose maria
ES
4.0 / 5Excellent
"Klart godkänt"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Bra område, inte långt från centrum, trevlig och hjälpsam personal. Sköna sängar!
Genuine Hotels.com guest review
3 night family trip Jun 16, 2015
Anna
SE
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    -
  • Neighborhood
    4.0
Hôtel plutôt accueillant. Chambres agréables mais mal insonorisées car nous étions en rez de chaussée côte rue. Nous avons eu affaire à deux réceptionnistes l'un génial et l'autre très désagréable ! La salle de sport est bien. Globalement ce fût un séjour très sympa.
Genuine Venere guest review
Other trip Jul 29, 2014
A Traveler
FR
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    -
  • Neighborhood
    4.0
Ottimo albergo, ottima posizione ma la camera era decisamente piccola per 4 persone non aveva nè un tavolino nè una sedia o altro.
Genuine Venere guest review
Other trip May 29, 2014
A Traveler
IT
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    -
  • Neighborhood
    5.0
Excelente hotel, altamente recomendable para pasar vacaciones en Barcelona.
Genuine Venere guest review
Other trip Feb 8, 2014
A Traveler
ES
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    -
  • Neighborhood
    5.0
Pulito. Buona posizione. Staff cordiale e disponibile.
Genuine Venere guest review
Other trip Jan 29, 2014
A Traveler
IT
4.0 / 5Excellent
"Nettes Hotel,10 Gehminuten von der Sagrada Familia"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Netter Kurzstädtetrip.
Genuine Expedia guest review
Other trip Oct 13, 2013
A Traveler
DE
3.0 / 5Good
"Gutes Hotel für einen Städtetrip"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Das Hotel ist modern eingerichtet (IKEA lässt grüßen) und macht einen wirklich guten Eindruck wenn man herein kommt. Das Personal war freundlich und hat bei Anreise alle wichtigen Details erklärt, bei Abreise mitten in der Nacht wurde uns außerdem am Vorabend ein Taxi gerufen. Allgemein waren alle Mitarbeiter sehr zuvorkommend. Einzig kleines Manko: Die Zimmermädchen haben teilweise sehr lang gebraucht, um die Zimmer zu reinigen. Dafür dass das Hotel nur wenige Zimmer besitzt, waren sie teilweise noch 17 Uhr nicht mit der Reinigung fertig, was nicht ganz so angenehm ist, wenn man sich genau dann nochmal für das abendliche Erkunden der Stadt erholen will. Die Lage ist wirklich ideal, man ist in 10-15 Minuten an der Sagrada Familia oder beim Arc de Triomf, außerdem sind 2 Metrostationen unterschiedlicher Linien in direkter Nähe. Die Zimmer sind leider etwas hellhörig, Leute mit leichtem Schlaf haben es sicher nicht leicht, diesen zu finden - vor der Tür ist grade in den frühen Morgenstunden viel Verkehr und hin und wieder hört man Geräusche aus dem Nachbarzimmer. Die Handtücher wurden jeden Tag gewechselt, davon waren wir positiv überrascht, auch sonst sah das Zimmer immer pico bello aus nach der Reinigung. Ganz sauber waren die Böden aber nach dem Reinigen nicht. Zum Frühstück kann ich nichts sagen, da wir es nicht gebucht hatten. Alles in Allem ist das Preis-Leistungsverhältnis gut und ich kann dieses Hotel jedem empfehlen, der zentral gut und günstig wohnen will.
Genuine Expedia guest review
Other trip Oct 9, 2013
Julia
DE
1.0 / 5Poor
"あまりオススメ出来ません。"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
カタルーニャ広場から地下鉄で直ぐの駅にはホテルがあるのですが、駅からわかり行くい場所にありました。立地環境が良くなく、買い物できる所も小さな小さなマーケットしかありませんでした。道路沿いに窓があり、車の音話し声がとてもうるさかったです。トイレが狭く、シャワールームもとても狭かったです。
Genuine Expedia guest review
Other trip Aug 6, 2013
メイ、ケンの母
JP
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    3.0
nous avons rencontré un souci de bruit provenant de la salle de musculation et de la rue. la chambre était exiguë pour 4 personnes.
Genuine Hotels.com guest review
1 night family trip Jul 15, 2013
A Traveler
FR
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Very close (only a few minutes walk) to the bus station and the buses to Girona airport. Nice, clean and friendly.
Genuine Hotels.com guest review
2 night family trip Jul 6, 2013
A Traveler
SE
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Moderno y funcional. Buena relación calidad-precio
Genuine Hotels.com guest review
1 night trip May 25, 2013
Josean
ES
5.0 / 5Outstanding
"みなさんにお奨めできます."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
入り口はこじんまりしてGoogle earthで確かめてなければちょっと分りにくかったです. フロントの対応は問題なく,部屋も清潔でしたしダブルベッド+エキストラベッドにソファを一人で使うにはもったいないくらいでした.6泊で6万円弱と価格から考えるとお得感一杯でした.エアコンもありますし,風呂もバスタブがちゃんとありました.ただバスタブのところにカーテンが無かったのでシャワーを使用する時にはちょっとだけ注意が必要でした.半分はガラスはあるので大きな問題ではないですが. あとエレベータがないのですが,2階の部屋ならまあ我慢できる範囲でしょうか... 無料の無線LANもあるのでネット環境もgoodです.残念ながら冷蔵庫はありませんでした. トラムの駅も近く,またメトロもMarira, Monumentalと2つの駅まで歩いて数分以内と交通の便もよかったです.
Genuine Expedia guest review
Other trip Jun 13, 2013
Level3
JP
4.0 / 5Excellent
"Ottimo rapporto qualità/prezzo e posizione."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Ottima posizione considerando il rapporto qualità/prezzo. Molto ben servita dalla linea della metro, facilmente raggiungibile dall'aerobus da/per l'aeroporto e dal treno da/per l'aeroporto. il personale è disponibile, gentile e provvede a tutte le eventuali esigenze. Molto carina l'opportunità di affittare le biciclette direttamente all'hotel, consiglio un giro/visita in bici per Barcellona. Unica nota negativa, se così la vogliamo chiamare, le pareti delle stanze isolano poco il rumore, ma per chi ha voglia di stare tutto il giorno in giro, non è assolutamente un problema, l'hotel è frequentato da gente molto educata e riservata. Lo consiglio vivamente.
Genuine Expedia guest review
Other trip Jun 10, 2013
Marco
IT
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    4.0
Meget moderne IKEA indrettet hotel. Flot og hyggeligt. Der var ingen køkkenfaciliteter, ej heller el-kedel som beskrevet. Stor hjælpsomhed. Rigtig god beliggenhed, mellem 3 M-stationer og i øvrigt i gå-afstand til både centrum og mange seværdigheder.
Genuine Hotels.com guest review
4 night family trip May 25, 2013
A Traveler
DK
4.0 / 5Excellent
"Buono per coppie o famiglie...senza passeggino"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Personale gentilissimo, ambiente gradevole. Internet gratis c'è il wifi. Colazione a buffett non straordinaria ma dignitosa a tutte le ore è possibile avere caffè e succhi alle macchienette. Unico neo mancanza di ascensore cosa che ci ha procurato problemi con il passeggino.
Genuine Expedia guest review
Other trip May 1, 2013
Sergio
IT
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
de lo mejor y al mejor precio!! muy recomendable
Genuine Hotels.com guest review
2 night family trip Apr 5, 2013
Valdepeña
MX
5.0 / 5Outstanding
"Très bon hôtel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Très bon accueil, chambres et sanitaires très propres. L hôtel est très bien situé, juste en face de l auditorium, 10mn a pied de la sagrada familia, 10 Mn de l Arc de Triomphe, et 5 Mn de la station métro Marina. L hôtel possède quelques places de parking couvert a 50 mètres, donc très pratique
Genuine Expedia guest review
Other trip Apr 8, 2013
Sandrine
FR
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    -
  • Neighborhood
    4.0
Genuine Venere guest review
Other trip Oct 13, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
2 night trip Aug 7, 2013
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
3 night trip Aug 18, 2013
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
10 night business trip Mar 22, 2015
Aliaksandra
RU
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Genuine Expedia guest review
Other trip Jan 8, 2014
A Traveler
IT
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
3 night family trip Sep 6, 2013
Robert
SE
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
3 night romance trip Jun 7, 2013
lucía
ES

TripAdvisor reviews for Apartments BarcelonaGo

Overall rating:Based on 79 traveler reviews

Most recent traveler reviews:

Overall Rating
"Great for a family of 5"
06/19/15 gdaallan Louth, Ireland
We had a 4 bedroom, 2 bathroom apt, with balcony. The Apt had a washing machine, TV and free WiFi. There was a solarium and jacuzzi on the roof. It was cleaned each day and was spotless. There was a metro station 5 minutes away and bus stop less than that. The marina and beach was a 20 minute walk with kids. Barcelonas main square and shopping area was also 20 min walk. Some nice tapas bar in the locality and all good value. My only gripe was that the life was small but we were only on 2nd floor and managed well.
Overall Rating
"Great Budget Apartments"
05/26/15 Cameron M
Great value large apartments. Plenty of space for 7 adults. Great location with short walks to bus or tram. Lots of facilities nearby like supermarket, bars or restaurants. Only real negative would be small very tight lift
Overall Rating
"Sooo nice so good!"
05/15/15 madzmar Bielsko-Biala, Poland
I recommend BarcelonaGo as it is an excellent place to stay if you want to be in the centre of the city and not to pay much for it. The owners are really nice and helpful. They give advices and help to organise time in Barcelona. Rooms are very clean and spacious. Apartments are in the romantic building but everything inside is modern and new.
Overall Rating
"Great place to stay"
04/05/15 RogerKLeeds Leeds
Spacious, comfortable and good value, though we couldnt quite figure out the TV! Recommend the tapas bar round the corner as recommended by the hotel reception. El Bar was excellent and good value too.
Overall Rating
"Fab"
03/16/15 carlyy_warlyy Newcastle, United Kingdom
We were placed in a 4bed apartment, and my gosh it was beautiful. A large double bedroom, one large twin, a smaller twin and a single room. Two bathrooms, a kitchen with everything you could need throughtout your stay, TVs in bedrooms and a large TV in the living room area. Despite saying clean towels every two days, we were getting clean towels every day. The apartment was spotless when we arrived and was kept clean throughout our week there. Total value for money...though a little out of the way of the main city, it was a nice 15 minute stroll to either Port Olimpic and Catalunya square. We were not disappointed at all with this apartment. Total value for money. And definitely my first choice for my next visit.
Overall Rating
"Nice apartment"
01/16/15 heusm Melbourne, Australia
A little strange that you collect your key from another hotel around the corner, then you can either walk up the narrow staircase or take the single person lift (very tight squeeze with luggage) to your apartment. The apartment we had was a neat and tidy 4 bedroom for 5 people, 1 double with ensuite and 3 additional rooms, one of which was very small that we couldn't fit our suitcase in there. There was a bathroom, kitchenette with washing machine and free wifi which didn't work the whole time we were there. It was in a quiet location, close to public transport and affordable. Happy to recommend this place.
Overall Rating
"Walking distance to Sagrada familia"
12/10/14 dean1962 Ljubljana, Slovenia
nice hotel, unexpensive rooms and walking distance to Sagrada and Rambla ( aprox. 20'). Underground is 5' away. Hotel was clean on our arrival, but not cleaned everyday. Staff in friendly, you can get all info. You need. Rooms are tight, no chair or table (we were four in no.3). Anyway, we can recomend this hotel, if you not in the hunt for luxury.
Overall Rating
"Great hotel for the price"
11/17/14 skaterbuoy Wokingham
It was a great hotel for the price. Very clean rooms and reception areas. Room had very comfortable and large beds. There was good signal for Wifi and efficient Air Conditioning. Very pleasant and helpful reception staff. It even had a gym. Steep steps to reception from the road, not sure if there was an alternative entrance for people less able to climb stairs.
Overall Rating
"great location"
11/02/14 pontypaulwales wales
Had 1 night here and wish we had stayed longer, very well kept hotel, really clean and the sleep quality was excellent, staff very friendly and helpfull, highly recommended! Had an early start so didn't do breakfast, but had a coffee there and that was excellent
Overall Rating
"A hidden treasure"
10/25/14 scorpioscrew victoria, australia
We were looking for accommodation that had 4 bedrooms, 2 bathrooms, was fully self contained, free WiFi and a reasonable price. This apartment was it. It was much better than expected. You have to go to the hotel around the corner to book in and get the key. The elevator was very tiny so it took us awhile to get all our luggage up to our floor. We were very pleasantly surprised as it was quite modern, light and airy. The WiFi never worked at all. There was a corner store over the road where we purchased food and drinks for breakfast. The morning we booked out, we left our luggage at the hotel around the corner where we booked in and went out sight seeing. They booked a cab for us on our return to the hotel to take us to the cruiseship terminal. Overall really pleased with everything except the WiFi. Great value accommodation.
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews