on down season there is no dinner buffet and we didnt know until we got there, which was a bummer.I had internet issues and the staff was not very helpful. The hotel is very far off and the oly options you have to make trips is to take a taxi, which adds up.Genuine Hotels.com guest review
"Fabulous hotel for family"
On the beach hotel with lots of facilities for family quality time. Excellent pool area, large and very clean room and bathrom and a great variety and tastefull food at all meals. Perfect for families of 4 or more people.Genuine Expedia guest review
"Great place in Portugal"
Lovely location, Modern Hotel, amazing swimming pool, lovely staff, great food. Would definitely go back!Genuine Expedia guest review
"Beautiful hotel, shame about the service"
The hotel with all its amenities is beautiful. The location is fantastic. The service is definitely not five star. The staff were stiff and unaccommodating. They clearly do not want any guests to return. The dinner buffet is very poor.Genuine Expedia guest review
"Perfect family holiday with young children."
We stayed in a 3 bed villa during October half term with a 5 YO and baby. The villa was spacious and clean, only a few minutes walk from the hotel and a local supermarket. The hotel and staff were excellent and the outdoor heated pool was a godsend so our daughter could spend all day playing in the pool without getting cold. Breakfast buffet was good […] with a full assortment of hot and cold. The Italian restaurant did takeaway and the villa kitchen was equipped well enough for us. The beach was a few minutes walk along a beautiful walkway and was clean. We will go again. Read moreGenuine Expedia guest review
"Excellent family holiday"
We (family of 4, 2 girls of 10 &11) had a great 7 day holiday. The large pool was great with good sun bathing facilities, loungers, towels, 'bean' bags and 'sofas', although need flip-flops as 'plastic' decking gets very hot! The beach was about a 500m walk along the wooden board-walk (but a pleasant distance at that). A good selection of organised […] activities drove enthusiastic participation - aqua aerobics, volleyball, football, table tennis, zumba etc Restaurants offered a great choice of good food and excellent choice of continental or 'english' breakfast. Limited but adequate gym and the spa I'm afraid we did not try but it looked a relaxing environment Read moreGenuine Expedia guest review
"Ideal for family and spa"
Booked through Expedia who had confirmed kids club appropriate for both of my children - 4yrs and nearly 2yrs. On arrival, were told only from 4yrs. Had to debate the issue for 2 hours before the manager was prepared to help and then only because the info on the expedia website for their hotel was shown on my iPhone in 'black and white'. Eventually […] came to the compromise of 'free' babysitting for the 2yr old at the kids club creche for a couple of hours a day. Read moreGenuine Expedia guest review
"Disappointed with Hotel & Service"
The staff was not forthcoming with information, its very had to communicate with them, hardly speaks english. Breakfast and Dinner service was horrible, we were calling the staff over for tea and juice all the time, maybe not enough staff. in regards to the hotel room throughout the 7 days they only cleaned our room twice, only because we walked up […] to the cleaner and asked. We booked a tour and paid for it in advance which she logged in her book, however on the day of the tour we were not on the schedule and that tour was full, we had to choose another tour last minute. As for our room every time you flush the toilet the entire room shakes and wake you up in the middle of the night. Read moreGenuine Expedia guest review
"Its got potential but needs more work, on food."
This hotel is a complete mix of excellent, good and in some cases poor. I would describe it as four star for service but food is currently only a 3 star and the kids facilities outside of the pool are not aimed at the English children and there is no play areas for the young children. The excellent The large pool though saltwater is great my children […] thought is was fantastic, there is plenty of sun beds and towels for all The rooms are all comfortable and layout all exactly the same we had a sea/pool view at the back which was good. The front rooms have a golf course view this is ok but some have a car park view this is to be avoided The b/fast buffet had plenty of choice and was of an excellent standard The prices are reasonable in my view for drinks, snacks and ice creams The Good The spa is great but perhaps pricey The staff were V.Good but some could not speak any or little English which didn't help v my massive understanding of Portuguese! The outside bars for lunch have a good range if a little slow at times. The outside bar at night would be excellent but for the current Mosquito problem which means its a write off currently literally no-one drunk at it and the inside bar is tiny for such a large hotel The Poor Evening buffet was just a mix of average food but no meals that went together so we avoided it. The Italian was not yet open and the seafood restaurant service was poor. The sushi restaurant is too small. Along with the kids facilities this let the hotel down Read moreGenuine Expedia guest review
"Luxurious and laid back 5 star family hotel"
Tasteful, stylish and well designed, the hotel feels laid back and luxurious. During our week long stay I'd say 99% of guests had children and yet it never felt over-run with kids. The decked pool area is enormous, with enough loungers, beanbags, and umbrella's for everyone, and each guest has access to hotel pool towels. The beach is a pleasant walk […] down a wooden boardwalk so it's easy to mix beach and pool every day. The team of entertainers run activities for kids and adults during the day, and into the evening there are kids games, shows and a mini disco. These never feel intrusive, the whole place is relaxed and peaceful, and activities feel more like a welcome bonus. The food is excellent, with different restaurants as well as the main Ocean Buffet. All guests are half board so have access to a varied and plentiful selection of genuinely 5 star food. There were different dishes every day, including a big choice of seafood, meat, pasta dishes, salads and a barbeque where chefs prepare different food each evening. Breakfast is equally extensive, with a chef preparing fresh pancakes and omelettes to order. The pool bar was very reasonably priced for lunch, (deep filled baguettes 4-6 euros) and as the hotel has no shops close by, there's a good range of salads, sandwiches, ice creams and drinks. Our family room felt spacious and comfortable, with notable attention to detail in every feature. Loads of TV channels, lovely complimentary products, incredible views. Read moreGenuine Expedia guest review
Great new hotel, still making some finishing touches to the property but nothing to disrupt stay. Rooms are of a very high standard, as is the rest of the hotel. Plenty of sun loungers around the pool at all times of day, even thought hotel was not full I don't think this will be a probably here. Happy with location, you can walk to supermarket and […] some small beach bars and restaurants, perfect for us and anything further taxis are cheap. Well worth using the La Carte restaurants if on half board as you get a 15 euro credit per person and too be honest the Sushi restaurant was only another 10 euros per person extra plus drinks and the food was amazing. The italian restaurant will be another great addition, offering a good range of food. Evenings are fairly quiet around the hotel, the Gin Bar could do with a bit more of an atmosphere I thought. Would return to this hotel in a moment - very relaxing break. Read moreGenuine Expedia guest review
"great peaceful family location"
Great hotel once we had sorted out check in. We were initially given a room over the car park and on complaining had a ridiculous discussion on upgrade charges until I asked to speak ti the front of house manager who sorted us out with a room which was acceptable. Despite theexpedia site listing all facilities such as kids zone and an Italian restaurant […] which when we arrived were under construction- poor from expedia as the hotel swore they had infirmed expedia- once settled we had a wonderful time as the staff and in particular the kids team went out of their way to give children and parents a great holiday. Once its finished we would definitely return. Expedia does need to be clear when advertising new hotels in terms of readiness. That being said we did enjoy our break and would recommend . . . So long as you be clearbon what a resort view is, its not a carpark and there are many many rooms overlooking it. The hotel was spotless and cleaned very well by the rooms team. Pools are great and plenty of space and loungers. The beach is fantastic with a lovely walk way there. Rooms neef an info pack and local map. Would recommend despite teething problems. Read moreGenuine Expedia guest review
"5* or children's hotel"
Visited in June whilst still undergoing a soft opening. Not all facilities were open. Italian restaurant due to open in July. Excellent mainly fish restaurant in the grounds. 5 min walk to lovely beach. Staff were delightful if a little new to the job. Hotel very comfortable if a little minimalistic in décor. Special offer when we visited so a lot of […] small children. My only negative comment is that it needs to decide whether it wants to be a 5* hotel or a children's hotel Would be interested to see how it develops. Read moreGenuine Expedia guest review
"Will be lovely when it's finished"
The hotel had only been open a couple of weeks so the parts that were finished were brand new. However, there were unfinished areas and things that were not to the advertised 5 Star quality such as half the hotel had not yet been completed, there was building works ongoing, the toilet and bar areas at the pool were not yet built, the Spa was not fully […] functioning, there were unanounced power cuts, quality of food wasn't up to standard etc Read moreGenuine Expedia guest review
This had only just opened when we stayed so a few things were not finished, however we had a fantastic stay. The staff were really friendly and helpful. We could not fault our room, and the hotel itself is lovely. The evening food was a little hit and miss, but breakfast was fantastic.Genuine Expedia guest review
"Great Hotel for Relaxing stay"
When we arrived the hotel had only been open for 4 days so it was brand new and not very busy. As a result everywhere was very clean and 'new' looking. We must have been the first people in our room and it was spotless. However, the bathroom didn't have a door! Fine for couples but you have to know your friend well if travelling with a friend. There […] were plenty of sunbeds by the pool although the pool bar hadn't been finished yet. Beach towels were good sized and provided. The beach itself was not too busy and quite sandy - just a short stroll away. The staff were very friendly and helpful without being too in your face - can't praise the staff highly enough as they were more than willing to help with any issues even if it wasn't related to the hotel itself #for example they confirmed our excursions locally for us and let us know the change in depart times#. Food was plentiful and high quality - although maybe not enough variety for fussy eaters. One meat, one fish and about 3/4 vegetable and potato/pasta options each evening. However the salads and deserts varied. Breakfast was mix of continental and warm - really liked the option of bucks fizz for breakfast! We had breakfast and dinner in the buffet and didn't go hungry at all. Hotel is a little way outside of Alberferia town and not much locally so will need a taxi to get to town or we used the City Tour bus that stops outside the hotel once an hour in the winter months #every 30 mins in the summer#. Read moreGenuine Expedia guest review
"Serviço e conforto excelentes."
O hotel é excelente. A area envolvente muitissimo boa.O serviço é bom e a assistencia prestada de muito boa qualidade. Recomenda-se.Genuine Hotels.com guest review
"Excelente para ir com crianças!"
Top! Não mais peguei no carro desde que cheguei, praia, restaurantes, etc, tudo acessível a pé. Vou voltar com os meus filhos.Genuine Hotels.com guest review
"5 estrelas lowcost"
Estadia muito agradável. Restaurantes de alta qualidade. Pessoal simpático um pouco inexperiente com estagiários. Por vezes serviço um pouco demorado mas sem ser excessivo ou com filas demoradas mesmo em Agosto. Localização boa para quem gosta de sossego. Sem muitas soluções de restauração próximas. Alguns mosquitos em Agosto, muitos em Junho (fomos […] lá 2 vezes)- levar repelentes. Pessoal da animação simpático mas poucos o que faz os espetáculos parecerem estranhos... Pouca limpeza das espreguiçadeiras. No entanto, no geral gostámos muito e em comparação com o preço de outros 5 estrelas achamos o serviço muito bom! Read moreGenuine Hotels.com guest review
Funcionários simpáticos e sente-se esforço em servir bem. Qualidade do serviço, comodidades e localização muito bom. Piscina para crianças/bebés com água aquecida muito boa. Único senão é o preço da água engarrafada.Genuine Hotels.com guest review
"Un vrai 5 étoiles!"
Personnels aux petits soins, buffet très varié, literie super confort et 3 piscines dont de 80 mètres de Long! Au top cet hotel!Genuine Hotels.com guest review
"Excellent établissement, nourriture un peu moins"
Notre premier 5 étoiles et pas déçu car chambre magnifique, étonné par son isolation phonétique. Piscine excellente de par sa taille et propreté. Espace pour tout le monde, à tous les niveaux (resto, piscine, endroits communs). Quand à la nourriture, OK sans plus car on a mieux mangé dans les chaînes Iberostar en Espagne (4 *) en terme notamment de […] choix. Indépendamment de l'hôtel lui-même, pas de bain en mer car l'eau a été glaciale (à mon avis, 18°C en plein août). Donc, en final, on n'y reviendra pas mais on le conseillera à des connaissances dont la nourriture n'est pas un critère de premier choix. Read moreGenuine Hotels.com guest review
"De naam Resort waardig!!"
Top locatie, mooi hotel, ruime kamers,erg lekker eten en drank in resto 's en pool erg goedkoop. Weg van de drukte van het over toeristische Albufeira en toch erg centraal gelegen in de Algarve... Bovendien een erg betaalbare 5 sterren!! Een hotel waar ik graag nog eens terug naartoe wil...Genuine Expedia guest review
El hotel es estupendo. Pueden mejorar muchos aspectos como el servicio de habitaciones que limpian muy tarde las habitaciones, el restaurante sabor a mar ha empeorado respecto del año pasado porque a mediodía la carta es menos variada, y algunos detalles más q faltan para ser un hotel de cinco estrellas. Pero desde luego repetiremos otro añoGenuine Hotels.com guest review
Единственный+ расположение у океана и звукоизоляция, в остальном - даже на 4 еле-еле. Снимали номер и виллу. Обилие зеркал и стекла, но этот стиль предполагает высокое качество уборки, а тут вся мебель, стеклянные двери в душ и санузел - заляпано руками предыдущих постояльцев и за 9 дней никто так и не вытер. Семейный номер сложен для проживания 4 человек, […] скорее это место для романтического отдыха, так как душ и туалет не имеют замков и расположены за очень условными стеклянными дверьми, а раковина вынесена в общее пространство. Кухня в отеле однообразна, детское меню - рис, жаренный картофель, спагетти, мороженное и так все 9 дней. Посетили ресторан Мама Миа, шеф повар у отеля один на все рестораны, заведение- просто позор для отеля, пригласили сначала повара, его не нашли на кухне, он вышел, попросили менеджера на ресепшен, за 9 дней не смог нас найти. Анимация в детском клубе - просмотр мультиков под присмотром двух девушек.В детском бассейне сделан бар(!!) и взрослые дядьки отмокают с маленькими детьми. Вилла большая и тоже вся из стекла (заляпано черт возьми), машинка стиральная не работает, у кухонного гарнитура не держатся все ручки, половину крючков в ванной отсутствуют. Набор посуды 3, 2 стакана и 4 чашки для кофе, одна малюсенькая поцарапанная сковорода. В общем этот отель совершенно не стоит своих денег, менеджмент отеля -никакой, заселялись почти час, портье путал расположение номеров, в счет при выезде вписали лишние заказы, правда потом нашли, что ошиблись. Read moreGenuine Hotels.com guest review
"Nice hotel with unexperienced staff"
The hotel was nice but part of the service was so bad we really cannot recommend it. Except for the very good Japanese restaurant food was quite poor.Genuine Hotels.com guest review
"Leuk hotel, maar niet voor een 2e keer."
Bij aankomst bleek dat er geen buffet was geregeld, omdat er te weinig gasten in het hotel waren. Dus moesten we iedere dag bij de Italiaanse restaurant van het hotel gaan eten.Genuine Expedia guest review
pas bouteille d'eau sur la table pour la petite déjeuner... c'est interdit!!! dans les petite verre, ca va! - il faut aller et retour chaque fois.... dans une hotel 5* - c'est un ridicule!Genuine Expedia guest review
"Bra og moderne hotell"
Fine moderne rom. Fin beliggenhet rett ved stranden. Hotellet har store rene utendørs svømmebaseng. Barnebasenget er oppvarmet. Ingen tvil om at dette hotellet har 5 stjerner. En fantastisk frokost buffet med alt fra gravlaks til sparkling wine. Et hotell som kan anbefales for barnefamilier, eller om man bare skal slappe av.Genuine Hotels.com guest review
"Neues Hotel in naturbelassener Strandnähe"
Das Hotel ist recht modern gestaltet und noch sehr neuwertig. Die Gestaltung aller Räumlichkeiten und auch der Zimmer ist zeitgemäß - Teppiche im 80er Jahre Stil, geblühmte Vorhänge und Oma-Sessel sucht man hier vergeblich. Die Ausstattung mit Couch, Doppelbett, Safe, Flachbildfernseher, Balkon, Dusche/WC, Fön, etc. ist komfortabel. Auf Wunsch erhält […] man eine zweite Zimmerkarte, die als Türöffner dient. An der Nespresso-Bar erhält man leckeren Kaffee und an der Gin-Bar gibt es neben Gin und Cocktails für jeden Geschmack einen Appertiv oder Absacker (auch ohne Alkohol). Bei Halbpension sin die Geräte beim Abendessen gesondert abzurechnen. Generell lassen sich alle Kosten bequem aufs Zimmer schreiben - bezahlt wird beim Checkout. Der Poolbereich samt Snack-Bar und in-water-cocktail-bar bietet einen guten Erholungsfaktor. Liegen und Sonnenschirme sind ausreichend und kostenlos vorhanden. Gegen Abgabe der Handtuchkarte erhält man außerdem kostenlos Liegehandtücher. Der Sandstrand ist in wenigen Metern über die naturbelassenen Dühnen (Naturschutzgebiet) dank der Holzbrückenwege bequem zu erreichen. Das Personal war im Allgemeinen sehr freundlich und zuvorkommend. Englisch wird von allen Verstanden, wobei sich die Portugiesen auch sehr für ein paar Brocken Landessprache zur Begrüßung freuen. An der Rezeption war immer jedmand anzutreffen, Fragen konnten stets beantwortet werden. Auch bei der Buchung von Ausflügen, Taxifahrten o.ä. ist man gerne behilflich. Read moreGenuine Expedia guest review
"comodidad y tranquilidad"
fuimos mi mujer y mis 3 hijos. los niños disfrutaron mucho con las picinas sobre todo, buen bufet, personal muy atento, todo muy correcto para repetirGenuine Expedia guest review
"Très bel hotel"
Chambre familiale spacieuse et très moderne, belles piscines et plage. Hotel très confortable pour des familles. la salle de bains est tres agreable car douche italienne mais conçue sans porte pour s'isoler ! Petit bémol : pas d'infrastructures sportives dans l'hôtel et les transats sur la plage sont payants.Genuine Expedia guest review
"Baixo conforto no quarto,"
Os quartos têm pouco conforto, por falta de mesa de apoio e sofá ou cadeirão. quem quiser ver televisão apenas o pode fazer deitado na cama!O bar no interior do hotel tem dimensão e capacidade muito reduzidas para a o número de hóspedes. O hall de entrada do hotel apresenta-se frio e desconfortável, necessitava de ter pequenas áreas de sofás e mesas […] mais acolhedores e que permitissem o convívio de grupos ou famílias de 4 a 6 pessoas. O hotel deveria ter uma área reservada na praia a que dá acesso. Read moreGenuine Hotels.com guest review
"Magnífica ubicacion y buena playa"
Muy mala, habitación sin sillas ni mesa,mesa de noche espartana, bufet de desayuno aceptable, bufet de cena deficiente, comida en el bar de la piscina horrible. En resumen en mi opinión le sobran dos estrellasGenuine Expedia guest review
Apesar de algumas falhas típicas de um hotel recem inaugurado a avaliação é claramente positiva. A favor: localização, quartos, piscinas, restaurantes e bares. A evitar: animação. Não vale nada e totalmente irresponsável no que diz respeito a entregar os miúdos aos animadores.Genuine Hotels.com guest review
"Mejorará con el tiempo"
El servicio es muy amable pero poco eficiente. Poco personal de limpieza para tanto número de habitaciones. La habitación perfecta si no fuera por el ruido de la ventilación, de 9:00 a 20:00.Genuine Expedia guest review
"Estupendas vacaciones hotel perfecto para ir con n"
La estancia ha sido estupenda, las instalaciones nuevas, las picinas estupendas un acierto la de agua calentita para los niños. Las habitaciones fantásticas y el personal muy atento y amable. Como han abierto hace unos meses se nota porque están haciendo rodaje pero en cuanto tengan más experiencia las pocas pegas q ahora hay seguro se solventan. El […] restaurante italiano no esta abierto aún pero el de sabor a mar es estupendo hemos almorzado todos los días ahí y se come estupendamente un poco lento el servicio pero con más personal seguro q va de maravilla. Falta que haya buffet en el almuerzo en el restaurante del hotel. Repetiremos el año que viene esperemos q no suban el precio. Read moreGenuine Hotels.com guest review
Poolområdet och hotellets läge till Havet var underbart.Genuine Expedia guest review
"No es un hotel cinco estrellas."
Buenos días, mi estancia en el hotel ha sido de diez días y he de confesar que me ha defraudado. No es un hotel de cinco estrellas, ni se le parece. El hotel es nuevo y esta bien, la playa no esta muy lejos,a 500 metros, y la habitación con vistas al mar muy bonita, es relativamente silenciosa,lo digo esto, porque hay muchos niños. Respecto al servicio […] que le dan al cliente es absolutamente desolador, en un hotel con categoria de cinco estrellas no te pueden poner servilletas de papel, hacerte esperar mas de veinte minutos para servirte la bebida, y la comida ha sido muy pero que muy mediocre, por no decir mala. Dos de los dias, cuando llegamos al hotel, después de la playa, a las 20.00 horas aproximadamente, no nos habían arreglado la habitación, otro día se les olvidó arreglar el baño y así sucesivamente,lo comunicamos en recepción, nos dijeron que mandaban a alguien a limpiarlo y aún estamos esperando.Lo más desalentador es la falta de organización, de profesionalidad y las pocas ganas de trabajar de los empleados, que miraban a otro lado para que no les preguntaras ni pidieras nada. Read moreGenuine Expedia guest review
""Entspannter Urlaub in angenehmer Atmosphäre"
Hotel ist neu eröffnet (Mai 2013). Die Abläuft sind noch nicht ganz eingespielt. Zimmer war nachmittags noch nicht fertig und bei Bezug war nicht gestaubsaugt. Service beim Abendessen nicht immer kompetent (auf die Frage einer Weinempfehlung wurde mir ein I-Pad hingehalten und ich sollte mir einen Wein aussuchen). Hotel wirkt kühl (wenig Dekoration). […] Der Poolbereich war top, ebenso die Wet-bar im Pool. Frühstück war sehr gut, wenngleich ich bei 5* auch frische Zubereitung von Omelette oder Rührei erwarte. Abendbüffet war gut. Auch hier vermisse ich bei 5*, dass einige Gerichte nicht frisch zubereitet werden, zumal eine entsprechende Infrastruktur im Außenbereich des Restaurants vorhanden war. Die Lage des Hotels ist ruhig. Wir hatten Blick über die Poollandschaft bis zum Atlantik. Dies war wunderschön. Der Strand ist über einen Steg in wenigen Minuten erreichbar. Der Strand war nicht überlaufen und ist gepflegt, sauber und feinsandig. Informationen über Ausflüge oder Busverbindungen waren im Hotel nicht vorhanden. Da wir einen Mietwagen hatten war es kein Problem. Unser Eindruck war, dass vor allem portugisische Familien in diesem Hotel ihren Urlaub verbrachten. Dies war für uns sehr angenehm. Das Hotel ist für Familien sehr gut geeignet. und die vielen Kinder wirkten alles andere als störend. Grunsätzlich kann ich dieses Hotel empfehlen, wenngleich ich für den Preis im Detail mehr von einem 5* Hotel erwarten würde. Alles in allem war es ein sehr angenehmer Aufenthalt. Read moreGenuine Expedia guest review
"Mogelijk nog wel eens terug"
Vanaf 24 juni 10 dagen verbleven. Laatste details aan hotel werden nog afgerond, maar niet storend. Vriendelijk personeel, restaurant en spa goed verzorgd. Toegang tot het strand met houten looppad goed geregeld. Voldoende ruimte rond zwembad voor iedereen. Leuke restaurantjes in de omgeving als je in bezit van auto bent. Goede kamer, heerlijke dou […] che. Read moreGenuine Expedia guest review
"Nytt og flott, men usentralt"
Sikkert perfekt og trygt for barnefamilier, men for par som ønsker å rusle gatelangs på utkikk etter en god restaurant er dette ikke stedet. Da må man ta taxi til Albefeira, og det blir litt upraktisk i lengden. Litt øde område mao. Men når det er sagt er det ikke noe å si på hotellet i seg selv, det er virkelig moderne og flott, litt "sterilt" vil […] noen kanskje synes? Flotte bassenger! Bra frokost, men middagen i hovedrestauranten var heller stusselg. Buffet. Men man kan benytte seg av et par andre restauranter, med rabatterte priser. Lunchrestauranten var også litt stusselig hva utvalget angår. Det er bygget en flott promenade i tre ned til stranden, 5-10 min å gå. Deilig dusj på rommene. Myke gode senger trekker opp. Read moreGenuine Hotels.com guest review
"Definitely not a 5*"
We had a double room with resort view. It was comfortable, but we missed the tissues, the change of toilettries articles, the hotel information guide, a table. The hair-dryer is placed on the left side of the mirror and its cable doesn't even reach the mirror. The atmosphere everywhere in the hotel is very cold. In the main restaurant, you feel like […] being in a factory canteen. Poor choice of food (no grilled food, no live cooking). The Japanese Restaurant didn't have any beef. The reason they gave us was that they had a group of customers 2 or 3 days ago and those customers ate all the beef. At the restaurant by the pool we had to wait 15-20 min to have a waiter to take our order. Another 10 min. later another waiter asked what we would like to order. 5 min. Later the table was set and another 10 min. later we got our food. Fortunately it was good. The pool area is nice and spacious, lots of long chairs, which would be more comfortable with matts. The main huge pool wasn't heated. The pool bar wasn't opened. We ordered drinks at the Nespresso bar or at the restaurant by the pool, but none of the waiters offered to bring the drinks to us, not a 5* Service.The beach is just beautiful. After 5 days, the spa opened. I only tried the pool and the sauna. It was ok, but again the atmosphere is not relaxing. My husband had a massage and found it good. The hotel is not finished. It should be more friendly, welcoming and lively.Heat the big pool. Suggest grilled Food.The staff is ok. Read moreGenuine Expedia guest review
"Decoração moderna e muito confortável"
O Hotel tem condições excelentes, super moderno, muito asseado. O serviço no que respeita aos recursos humanos é fantástico. Resumindo gostei muito do hotel e recomendo a experiência.Genuine Hotels.com guest review
"Excellent stay at Vidamar Resort & SPA"
08/20/14 MaciejTPL Warsaw
That was a choice of last resort as our usual picks in Abufeira were fully booked. And the final outcome is that Vidamar became our usual Pick in Albuferia and fully replaced those we chose before. We took two bedroom villa with the pool with all hotel/resort services available (gym, spa, pools, breakfast, restaurants, beach). It appeared to be the best bet as we had spacious villa with private pool keeping my family privacy and exclusivity with full scope possibility to use whatever available at the resort. Villas are equipped with modern furniture and minimalistic but cosy interiors. Fully equipped kitchen. Comfy beds and underground garage for your car. The pool is spacious and suitable for small private swimming for adults and perfect place for fun with your kids. Spacious terrace provides some shade from hot Portugal sun and load of sunbeds gives perfect private sunbathing. Overall experience - it is a must. The resort itself serves amazing breakfasts - delicious. Perfect sandy beach is just a hundred metres from hotel. And there are restaurants that tempting your senses and especially the one Sabor a Mar that is just mindblowing. The service and the hotel is very good - facing any need and doing their best to fulfil. This the place where we decided to get back as soon as we are back to Portugal and it happens to be every year : )
"Average and not 5*"
08/10/14 AStarms Derby, United Kingdom
We were a party of 8 staying in one of the 4 bedroomed villas at the resort. First impressions of the villa were excellent with its open plan and contemporary style, along with the large decked area outside and the more than adequate pool. Check in was fine, the staff at reception were friendly and helpful although there could have been more information about the resort as we didn't know anything about the restaurants or the surrounding area. The hotel provided a caddy to deliver our luggage and for one member of our party as they have trouble walking long distances which was very helpful and the caddy driver was friendly and polite also. As we actually went as a larger group of 15 split into two villas we requested for the sun beds from the other villa to be allowed in the larger villa and the hotel were extremely understanding in the fact that we all wanted to spend time together around the larger pool area and delivered the sun beds from the other villa which we were very thankful for. As a large family we first of all found it difficult as the villa only had two en-suite bathrooms and a family bathroom between the 4 bedrooms, the family bathroom being the smallest out of the 3. The villa was cleaned on a daily basis, however there were no clean tea towels or shower towels provided and the cleaning staff continued throughout the week to fiddle with the air conditioning in the bedrooms, putting it on a setting that stopped it from working even after several calls to reception about the problem and even more visits from staff. Overall there were two nights in the villa without air conditioning which was quite uncomfortable to sleep in. The kitchen was poorly equipped with no cereal bowls or tin opener and only one shelf in the oven. The pool and outside lights did not work and the living area downstairs very poorly lit. Throughout the 4 spacious and modern bedrooms which were admittedly very nice, there was only one of these bedrooms with a plug socket next to the mirror making it very hard for people to get ready with electrical appliances. The en-suite bathrooms had two sinks and a jet bath which was a very impressive touch. Out of the 8 beds in the villa, 5 of them were brilliant; so comfortable! However the other 3 were rock solid and very uncomfortable to sleep on, not quite sure how this happened being as the other 5 were the complete opposite. There were other smaller issues with the villas but the management were understanding and remained polite and friendly regardless. The decked area and garden outside was large as we had an end villa with plenty of outdoor space. The large pool area in the hotel was beautiful and huge but very cold but being as it was so hot outside it was a nice way to cool down. There were no issues in getting a sunbed even at 1 o'clock in the afternoon. The beach was also very nice with a scenic and short walk down the boardwalk. When getting to the beach however it was impossible to get a sunbed as they had all been reserved by other guests, this happened for several days. The main buffet restaurant isn't worth the money it costs, 23 euros seems expensive for what it was. The Italian restaurant on site is well worth a visit though as we really enjoyed the food there and the service was good. Within the information we had about the villas upon booking we were assured the nearest town Albufeira old town was only a 5 minute drive away its more like a 15 minute drive and for a taxi for 4 costs about 13 euros. Overall a good holiday in nice accommodation, this is not a 5* resort though, it has a lot of improvements to make before it gets to 5*.
"very nice villas"
08/05/14 mrm30 Lisbon, Portugal
Pros: - roomy with large areas - surrounding areas very clean with restricted access - modern and nicely decorated - chance to use all services by vidamar hotel: restaurants, spa, pools... - garage - excelent food in all 3 restaurants: Koi, Mamma Mia and finally "Sabor a Mar" with great grilled fish. - spa - very nice massage Cons: - check-in was at 4pm. we arrived at 5pm but the villa was still being cleaned - the walls are paper thin. you can ear everything from one villa to the other - tv is way too far from the couch - there is only 1 tv in the living room. bedrooms sould also have tv. - there are no towell racks on wc's
07/27/14 937Claire321 London, United Kingdom
Stayed in a 3 bedroom town house villa with private pool. We loved our stay here, a really spacious villa with a lovely little pool. Everything was really clean, it did help that it is so new. We did have a problem with the patio doors, but soon sorted by the hotel maintenance. There is a small supermarket within a few minutes walk. The villas are in walking distance of the golf course and the beach. The Vidamar hotel is just across the road, you can use the hotel facilities which were ok, the large pool there is lovely. The restaurants are hit and miss. We liked the Japanese restaurant, the English trasnslation of the menu wasn't great but we enjoyed the food. Mama Mias was an ok pizza pasta restaurant, nothing special really! The evening buffet was awful on the night we visited, probably the worst choice ever. It was a good breakfast buffet though. Venturing out there is a good fish restaurant on the beach. Otherwise you need to walk along the boardwalk to gale for a couple of restaurants, or a cab to neighbouring towns for more choice. The open top bus tour of albufeira stops just outside the hotel and although not that much to see, it was a good hop off and on option for those without a car. Overall I would stay in the villas again but maybe with a car next time.
"High Spec Accomodation"
We had a 3 bedroom townhouse First impression was " wow! " Not your run of the mill holiday villa. Very expensive finish, big rooms, high ceilings All rooms are ensuite. A well equipped kitchen, oven , washing machine , large fridge freezer, and dishwasher Has the most amazing open plan layout downstairs , where whole back of house has sliding doors onto a covered deck, Then onto your own pool ! Pool is a good size, 20ft x 10ft? Bigger than a plunge, but best suited to kids? Only downside in May is that it's not heated Resort is near beautiful beach and on the golf course, but only a few restaurants and supermarkets within a 1km walk If I came again would prob get hire car Main hotel is nice. Very high quality finish. Restaurants were ok. 70m x 25m salt water pool is stunning , again not heated There is a warm pool but about 3 ft deep!? Swim up bar is limited. No beer? And small cocktail in a plastic glass were €7, which gets a bit expensive Other poolside bar, small beer is €5. But is at least draught superbock
"Comme à la maison"
09/30/14 chritophea alencon
Nous étions 2 dans une maison qui fait 160m2 !!! Grandes baies vitrées , design trés épuré,un peu flippant que lorsque que l on est 2 !!!! cuisine équipée au minimum Villa avec 2 chambres et 2 salle de bains, piscine privée, cela reste une enfilade de villas Plage proche , passant par l hotel puis passant sur des passerelles au milieu des dunes, endroit rêvé pour assister au coucher de soleil!!!
08/30/14 Cedric D
En famille avec des amis, nous avons apprécié la grande et belle villa avec piscine du Vidamar. Belles prestations, beau design et service de qualité. Le personnel de l'hôtel est efficace et sympathique. Beau buffet de petit-déjeuner. Une seule déception au sujet du buffet de dîner. L'endroit et très sauvage. Les dunes sont préservées grâce à des passerelles en bois qui se fondent parfaitement dans le paysage et invitent à la promenade.
08/22/14 Lolib1 Marrakech
Très belles villas mais prix excessifs pour cette région. Très peu de vaisselle juste pour un repas, il ne faut pas avoir d invites et laver les assiettes entre chaque plats c est un détails mais vu le prix! Propreté ok mais le passage des femmes de ménages dans l après-midi est pénible. Pas de sieste pour les enfants si vous en avez. Décoépurée très sympa. Literie très très dure même les enfants se St plains Piscine jolie un peu froide même en août. Accès à l hôtel ou les animations sont navrantes. (Sauf 4 - 11 ans) que nous n avons pas testé. Rien pour les 13 17 comme annoncé a la resa ! Ex tire à l arc adultes une cible en papier sur un arbre et 1 arc pour l ensemble des participants ! Bref ne pas y aller pour cela ! Enfin super plage et eau glacée mais ça.... Donc mitigée beau séjour mais ne vaut pas les 3000 euros la semaine juste en loc 2 chambres !
04/27/14 Guipa Peniche, Portugal
Alugamos uma Vivenda com 4 quartos, em muito bom estado, só foi pena o jardim da casa ser erva com meio metro. As casas são realmente muito boas e a limpeza também é boa. Tivemos acesso as piscinas e serviços do hotel Vidamar. Excelente para familias.
"Muito bom mas faltam certas coisas"
07/26/13 19Claudia76 Amstelveen, The Netherlands
Positivo: as vilas sao espacosas, muito limpas, a piscina boa assim como os quartos de dormir. Ar condicionado perfeito. A garagem é subterranea, muito practica porque o carro fica a sombra. O pessoal em geral sao muito simpaticos. WiFi gratuito com codigo (via recepcao). Mas faltam certas coisas. Negativo: a cozinha esta mal equipada pois faltam utensilios domesticos, nao sao sufficientes para 4 pessoas. Por exemplo: faltam copos para limonada e para bebidas alcoholicas, nao tem colheres de cafe. Poucos pratos e talheres visto que tem um maquina para lavar a louca. Tem uma travessa/pirex pequena (duas pessoas) e falta pelo menos uma colher de pau. Nas casas de banho so tem dois cabides para os roupoes. As toalhas andam pelos cantos porque nao tem cabides para as pendurar. Por este preco nao seria grande luxo ter uma televisao nos quartos de dormir (pelo menos na suite). Os quartos sao insonorizados de fora por dentro, mas de vila para vila ouve se tudo. Tip: levar repelante devido ha quantidade de mosquitos, expecialmente junto a piscina. A evitar: restaurante Sabor do Mar. O servico e a comida sao pessimas e os preces muitos altos. Ha muitas reclamacoes. O restaurante nao tem uma boa coordenacao. Os estagiarios fazem o seu melhor, mas nao ha ninguem que os ajude. Por exemplo: sentaram nos a mesa e ninguem se dirigiu a nos. Depois de uma meia hora nos e que tivemos de pedir a lista e as bebidas, se nao nada. O arroz de polvo (sem polvo) que finalmente veio nao tinha sabor nenhum, sabia a agua. E tambem aqui muitos muitos mosquitos.
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