All hotels in Madrid, Spain
1 room, 2 adults
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C/ Mayor 1 2 Planta, Madrid, Madrid, 28083, Spain, ‏‎800-491-6126
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2.8 / 5Fair

Score breakdown (from 8 reviews)

Average rating for:

  • Cleanliness
    3.4
  • Service
    2.6
  • Comfort
    2.8
  • Condition
    3.1
  • Neighborhood
    4.4
3.0 / 5Good
"Great location"
Minimal effort on the part of local staff to maintain the place, although overall condition was acceptable. Kitchen had all but one light burned out, despite two requests to have the burned out bulbs replaced, no replacement was done. Mirror in bathroom cracked, numerous loose tiles in stairwell landings (dangerous if not paying attention), and most important, front gate lock to the building had been entirely removed at some point so security was minimal. Wireless would lock up in the middle of the night, and when it was working, it was just barely usable-- good luck making a Skype call if more than one person was actively using it. Only one bathroom for an apartment capable of sleeping so many people was also a drag, but that part is clearly stated when booking. The tiny water heater (apparently typical of Spanish homes) capable of only one person's worth of hot water was quite a (disappointing) surprise, though. That said, apartment was large and spacious and quite comfortable, excellent location above Puerta del Sol, excellent noise insulation, and that made up for a lot.
Genuine Expedia guest review
Other trip Jan 8, 2014
Brian
US
3.0 / 5Good
"Good"
Good location and nice room but the air condition was very low.
Genuine Expedia guest review
Other trip Jun 16, 2013
mary
US

The following reviews were posted by hotels.com guests from other countries:

3.0 / 5Good
"Very poor welcome but well located apartment"
Welcome was very, very poor. You arrive at door with a box on it that looks like a door bell (for the concierge, reception...) but there is no reply (infact this door is only leading to a store cupboard and the doorbell only seems to be only a false box!). there is a piece of paper stuck to the door with phone numbers on it that you must call (so make sure you have a mobile phone!). They have difficulty speaking any English. They keep you hanging on the line with no clear instruction. If you're lucky, someone will come along in around 15min to lead you to an apartment. It was confusing and stressful. However, the apartment itself was clean, nicely decorated and very well located. Only comment on the apartment would be the very small shower. As this is not a hotel, there is no reception and no reliable baggage storage service.
Genuine Hotels.com guest review
1 night romance trip Dec 31, 2014
Dean
FR
3.0 / 5Good
"Apartamento, muy céntrico, algo antiguo"
Hotel muy centricono, algo antiguo pero en muy buen estado. Muy grande!! El único fallo es que no tiene calefacción, únicamente una bomía de aire caliente que no llega a las habitaciones
Genuine Expedia guest review
Other trip Dec 26, 2014
mirsor
ES
3.0 / 5Good
"Hotel muy centrico, al lado de la Plaza del Sol."
Fuimos con la familia y ha estado muy bien situado, céntrico y cerca del metro. La única pega es que al llegar a las 22:40 ya nos cobraron un recargo de 35€ que podrían haberse ahorrado... Por lo demás el sitio está en buen estado.
Genuine Expedia guest review
Other trip Dec 2, 2014
Albert
ES
3.0 / 5Good
"Emplacement exceptionnel"
Emplacement exceptionnel en plein centre de Madrid (Puerta del Sol). Mais les chambres donnent sur un couloir et on ne peut pas les aérer. Notre appartement donnait sur une cour intérieur, la vue n'était pas terrible mais c'était très calme : aucun bruit.
Genuine Hotels.com guest review
4 night family trip Mar 3, 2014
Thomas
FR
5.0 / 5Outstanding
"EXELENTE UBICACIÓN"
ESTOS APARTAMENTOS SE ENCUENTRAN EXELENTEMENTE BIEN UBICDOS, FRENTE A LA PLAZA DEL SOL,. A ESCASOS METROS SE ENCUENTRA LA ESTACIÓN DEL METRO. EL PERSONAL ENCARGASDO DE LA DMINISTRACIÓN DE ESTOS APARTAMENTOS SE PORTO DE MARAVILLA, SOBRE TODO LA SEÑORITA SILVIA.. EL ÚLTIMO DIA TUVIMOS UN PEQEÑO ALTERCADO CON UNA SEÑORA QUE HACE EL ASEO EN LA PLANTA BAJA DONDE SE UBICAN OTROS NEGOCIOS EN EL ACCESO PRINCIPAL A ESTOS APARTAMENTOS YA QUE NO NOS DEJABA PASAR PARA TOMAR EL TAXI PARA IRNOS AL AEROPUERTO, HASTA QUE ELLA TERMINARA DE LIMPIAR EL PISO, COSA QUE NOS PARECIO FUERA DE LUGAR, SE PORTO GROSERA. POR LO DEMAS TODO MUY BIEN.
Genuine Hotels.com guest review
7 night family trip Jan 20, 2014
CG
MX
3.0 / 5Good
"adatto a tutti"
eravamo in cinque e per quattro giorni abbiamo ricevuto un solo asciugamano a persona. abbiamo chiesto di farcene avere degli altri, pagandoli. ci è stato risposto che ci avrebbero saputo dire, ma non abbiamo mai visto nessuno. le stanze erano confortevoli c'erano due bagni, ma uno solo con la vasca/doccia che perdeva parecchia acqua. l'appartamento si trova in un complesso con altri appartamenti gestiti da altri enti. La posizione è ottima. di fronte a piazza puerta del sol. Unico problema gli asciugamani e la doccia che perdeva parecchia acqua.
Genuine Expedia guest review
Other trip May 29, 2013
Lucia
IT
3.0 / 5Good
"立地は抜群ですが…"
ソルの駅の目の前でロケーションは抜群ですが,見つけにくい. ホテルではなくアパートです.夜に到着したら,受付の人はおらず,しばしさまようことに.ひょんなことから手書きの電話番号をドアに見つけたのでそこにかけたら人がやってきましたが,その偶然がなければ,その晩チェックインできないところでした.夜着く予定の人は事前に調整が必要です. 建物は古く床は傾いています.シャワーの温水は3分くらいしか持ちません.特に不潔感はないですが,快適とは言えません.
Genuine Expedia guest review
Other trip Mar 23, 2013
mkmk
JP
1.0 / 5Poor
Genuine Hotels.com guest review
2 night family trip Apr 21, 2014
A Traveler
ES
1.0 / 5Poor
Genuine Hotels.com guest review
10 night trip Feb 4, 2014
luisana
VE
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