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1 room, 2 adults
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2-21-11 Nishi-nippori, Arakawa-ku, Tokyo, Tokyo-to, 116-0013, Japan, ‏‎800-491-6126
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3.8 / 5Good

Score breakdown (from 31 reviews)

Average rating for:

  • Cleanliness
    3.9
  • Service
    4.1
  • Comfort
    3.5
  • Condition
    3.5
  • Neighborhood
    4.2
5.0 / 5Outstanding
"Excellent stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
We stayed in several budget/midrange hotels in Tokyo and this one was the best. It's fairly small and the service was excellent (and staff's English while not perfect was above average in Tokyo). We got a huge (by Tokyo standards) Japanese style room that was clean and comfortable. The hotel is close to Nippori station (close to both Yamonote line and a train to Narita) in a quiet neighborhood. The room has a toilet and the bath is communal but it's very relaxing to soak in the hot water pool.
Genuine Hotels.com guest review
1 night trip Feb 17, 2014
pltraveler
US
4.0 / 5Excellent
"Nice place for a single traveler"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
I like this hotel due to its convenient location next to Nippori Station, which connects directly to Narita Airport. Nippori Station is also on the Yamanote line. I prefer to stay near the smaller stations in Tokyo and avoid some of the crowds. Staff is very helpful and friendly. Nothing fancy, but a nice, quiet location.
Genuine Expedia guest review
Other trip Apr 16, 2014
Jesse
US
5.0 / 5Outstanding
"Don't seek luxury. Seek old Tokyo."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I guess the average rating is low because most people look for something like Hilton here? If you crave for old neighborhoods that you rarely see in Tokyo these days, this would be the place to stay. The hotel is rather old, but very clean. People are friendly and helpful. It almost feels like I'm coming home. The best part is the sento-style bath. If you don't feel comfortable getting naked around others, this place isn't for you! Also there is a really cool neighborhood called Yanaka between Nippori and Ueno. You'll fall in love if you are a cat lover!
Genuine Hotels.com guest review
3 night trip with friends Dec 21, 2013
Kei
US
4.0 / 5Excellent
"Excellent staff!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Located very close to Nippori station, which is convenient for Narita airport access and the Yamanote line. Simple but comfortable room. Staff was amazing! I wanted to use the coin laundry, but it was in use, so the owner washed my clothes for me and left them neatly folded and separated in my room. After checkout, he offered to hold my bags for a few hours while I did some last minute shopping. Only downside was the relatively early 12:30AM curfew, although he said to call in advance if I might be late. Overall, the best hotel I stayed in in Tokyo. Great option for a single, budget traveler.
Genuine Expedia guest review
Other trip Oct 26, 2013
Jesse
US
4.0 / 5Excellent
"Clean, friendly and very convenient hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
It is good for short-term backpackers. It is quite simple hotel with very confident location. Just a few minutes you can hop on train to anywhere in Tokyo.
Genuine Hotels.com guest review
2 night trip Oct 16, 2013
A Traveler
US
4.0 / 5Excellent
"Very close to JR Nippori station"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Typical small Japanese hotel room. You can quickly go to any place in Tokyo once you are familiar with JR lines and subway. The hotel is about 100 meters left side of north exit of the station. You can take Skyliner fast train from/to Narita airport just in 36 minutes. The hotel staff are friendly, and can manage to understand English. Laundry is available. There are some good restaurants nearby, a Japanese supermarket is a minute walking across street. A Chinese supermarket is about 300 meters right side of the same street. It is my first trip to Japan, and I don't speak Japanese, its convenience close to JR station helps a lot.
Genuine Hotels.com guest review
3 night trip Oct 12, 2013
A Traveler
US
5.0 / 5Outstanding
"Would stay again."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It's a minute from Nippori Station. Even when you have a huge suitcase, it's easy. My friend and I had a 6 people room, so the room of course was very comfortable and nice. We had an inside hot spring all to ourselves because... not sure why. The place was clean and tidy. I love tatami. This is a hidden gem for someone who wants to experience old traditional Japanese inn.
Genuine Hotels.com guest review
2 night trip with friends Jul 19, 2013
ms
US
4.0 / 5Excellent
"Excellent City Hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
Clean, close to Seoul Station, Friendly Staff & Cheap for Seoul. Only minor thing is all beds in Asia are very firm so be aware of this when travelling.
Genuine Hotels.com guest review
2 night trip Oct 3, 2013
Jenny
US

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Great hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Really good location great onsen and brilliant value - easy access to tokyo and airport would highly recommend
Genuine Hotels.com guest review
2 night trip with friends Feb 16, 2015
Matthew
GB
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
Great osen area and very convenient. Only bad thing was staff was late when I checked out.
Genuine Hotels.com guest review
1 night trip Jun 19, 2014
A Traveler
AS
5.0 / 5Outstanding
"Very Convenient Location, Close To Trains"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Tokiwa Hotel is in an excellent location and is 2 minutes form Nippori Train Station, on the Yamanote Line. Shibuya, Shnjuku and Tokyo stations are on this train line also, so very easy to get those stations for shopping! It was very easy to catch the train from Narita airport on the Keisei line and to get off at Nippori station. The room was clean and comfortable. Staff at the Hotel were very helpful. Nippori has lots of restaurants, a supermarket and a post office 2 doors from the hotel which has an ATM for withdrawing money. I will stay here again.
Genuine Hotels.com guest review
4 night business trip Feb 6, 2014
Sarah
AU
4.0 / 5Excellent
"convenient location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The hotel is right next to Nippori station which is the second last station of Keisei line. It is convenient to go to and from Narita airport. Surrounding area is relaxing, less hectic than Ueno. Communal bath and onsen is realxing.
Genuine Hotels.com guest review
4 night business trip Oct 27, 2013
Dennis
AS
3.0 / 5Good
"Great service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
The location of this hotel is great. The service was fantastic, the staff were always eager to please. Even though check in wasn't until 3 we were able to leave luggage there before check in. The staff also went out of their way to help us get our luggage to the train station. The hotel does have a curfew but you can call if you're not too late and they will let you in. The room was what was expected. The room that we got did have shared facilities which again was what was expected, but there are specific times for use which was a little disapointing.
Genuine Hotels.com guest review
1 night trip Oct 22, 2013
Rebecca
AS
5.0 / 5Outstanding
"Great location,"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
I like Japanese type
Genuine Hotels.com guest review
2 night trip Jul 22, 2013
Elaine
GB

The following reviews were posted by hotels.com guests from other countries:

2.0 / 5Fair
"家族的で駅から近いが古い。"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    4.0
家族的ですが、ホテル全体が古くて暗い。
Genuine Hotels.com guest review
3 night business trip Mar 23, 2015
Toshiko
JP
3.0 / 5Good
"ミニ大浴場がある"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
アットホーム!
Genuine Hotels.com guest review
1 night trip Feb 16, 2015
A Traveler
JP
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
温泉が気持ち良かったです。
Genuine Hotels.com guest review
1 night business trip Jul 28, 2014
しゅん
JP
2.0 / 5Fair
"價錢平, 地點近JR站"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    3.0
價錢平, 地點近JR站, 間房有陣味, 好細.
Genuine Hotels.com guest review
1 night trip Jul 12, 2014
mavis
HK
4.0 / 5Excellent
"成田に便利"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
ビジネス海外出張で、翌日朝9時に成田出発便だったので前日泊に使わせていただきました。朝7時ホテル出発→京成スカイライナー→成田空港8時着で搭乗開始にちょうど間に合いました。今回はトラブル無くスムースに進みましたが、安全を考慮するともう少し早く出るべきでしたね。ホテルは、部屋はそれなりですが、大風呂で足を伸ばせて入浴できたので満足です。共同浴場が気にならない人なら、おすすめです。
Genuine Hotels.com guest review
1 night business trip May 14, 2014
A Traveler
JP
4.0 / 5Excellent
"禁煙の部屋がない!!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    5.0
お風呂があるホテルは少なく、大変ありがたいです。仕事が終わり、用意無しで、大きなお風呂にゆっくり入れ、疲れが取れます。不思議な事に、Web上では、禁煙室の選択なのに、到着するとそのような設定は無いとの事で、非常にタバコ臭い部屋で、不快でした。Webの通り設定お願いします。
Genuine Hotels.com guest review
1 night business trip May 8, 2014
Jun1
JP
4.0 / 5Excellent
"Ihan kiva"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
Ihan kiva
Genuine Hotels.com guest review
1 night trip with friends May 3, 2014
Kivamies
FI
2.0 / 5Fair
"交通方便,價位ok!"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    2.0
交通方便,價位ok! 又有澡堂可使用,服務態度很好,唯獨粧潢舊了一點,wify 網路頻寬不大且不穩
Genuine Hotels.com guest review
5 night business trip Mar 4, 2014
TFJ
TW
4.0 / 5Excellent
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
게이세이선역에 위치하여 공항에 오고가기 편하고 도쿄내 다른 지역으로의 접근성도 좋았으며, 호텔내 시설도 쾌적하고 온천도 있어 좋았음
Genuine Hotels.com guest review
2 night trip Feb 1, 2014
Moon, Chai
KR
2.0 / 5Fair
"Traditional Japanese Hotel"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    -
You have to take off the shoes at entrance, and go on with flip-flops. Only public shower (WC in room), no proper bed, only Tatami with thin mattrass. Smelly room. Personnel, however very friendly.
Genuine Expedia guest review
Other trip Sep 10, 2013
A Traveler
DE
5.0 / 5Outstanding
"温泉ビジネスホテルとして秀逸"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
足が延ばせるお風呂に入って、一日の疲れを癒したいのなら、このホテルをお勧めします。和室から洋室に変更されていましたが、広さも十分で無線ランも問題なく使えて快適でした。次は食事付を試してみたいです。
Genuine Hotels.com guest review
1 night business trip Jun 13, 2013
パリ小僧
JP
4.0 / 5Excellent
"穴場です"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
部屋は調度の古さなどはありますが、掃除が徹底していて清潔です。部屋に お風呂はありません。共同風呂は小さいですが、清潔です。成田空港に行くために泊まりましたが、京成ライナーのすぐ近くで、便利です。ビジネスホテルより広いです。スタッフ、オーナーの心遣いがあちこちにみられます。 早い国際便の時はまた利用したいです。
Genuine Hotels.com guest review
1 night trip Apr 10, 2013
A Traveler
JP
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night trip Oct 4, 2013
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
3 night trip Jul 8, 2014
Alain
AS
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
4 night business trip Sep 8, 2013
A Traveler
AS
3.0 / 5Good
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
1 night business trip Feb 6, 2015
Younchul
KR
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
6 night romance trip Nov 4, 2014
A Traveler
PL

TripAdvisor reviews for Tokiwa Hotel

Overall rating:Based on 23 traveler reviews

Most recent traveler reviews:

Overall Rating
"Zabojad Exploring Japan"
01/16/15 frederic s Altorf, France
Hotel Tokiwa improved its quality and service over the time. After a second stay some years later finally got some beautiful japanese slippers at size 47-48 to walk Inside the facilities. Very nice place to stay in Tokyo and close to the Airport. Convenient Stores & Restaurants around to explore Tokyo. Zabojad was delighted to stay once more around Tokiwa Hotel in 2015. Very nice Welcome from the Staff, clean rooms and excellent value for money. Wonderful Bathroom japanese style shared facilities at the first floor. Easy Access with Skyliner to the airport via Nippori Train Station, about 36 minutes to go in one Stop. Happy Sharing-Happy Inside
Overall Rating
"Great hotel at a great price"
03/11/14 Carol K Long Beach, California
I am a 69 year old woman. I traveled to Tokyo alone and stayed at the Tokiwa Hotel in February, 2014. This is definitely a great find. My room had a small, private bath; there was a flat screen TV; the staff was friendly but spoke very little English. The location was great with very easy access to the Nippori Station. I could easily go into town or to the travel information station just two train stations away at Uneo for the equivalent of $3/day or less. The hotel only cost $70/night, and the local sushi/tempura shops cost less than $10. Great bargain in greater Tokyo. There is also a public bath for those so inclined.
Overall Rating
"Poor. Far from western standards..."
12/03/13 Meir G Haifa, Israel
This is more like a Japanese guest house Sleeping quality - poor. Floor futon and pillow filled with polystyrene balls... While making reservation bath amenities were described. Problem is there is no bath, just a toilette and a sink. Bath is public... It is far from western standards of comfort & cleanliness Stay out
Overall Rating
"Loved this quirky hotel"
09/03/13 scubastephb Providenciales
So this hotel is great - the location is fab - get off at Nippori Station - take East exit turn left and its 200yrds - when you arrive you are requested to take your shoes off and wear slippers ( we knew this from previous reviews) and you need to be in by 11.00 ( if you are going to be later you need to let them know in advance) - both of these are pretty standard in Japan. The rooms are small but again this is Tokyo.... but there is a fridge and tea and coffee facilities and a/c plus robes - the bathroom is small but pretty perfectly formed and there are public baths too!! The staff are helpful (in a non expressive way!) - we left our bags there for a couple of days and on the last day when we checked out which was no problem - they do laundry here and its cheap! and there are vending machines too. The immediate area has some restaurants, fast food and convenience and the square right outside the station had stuff going on at night ( drumming, traditional dancing, food stalls) which was fun This was a great base for exploring Tokyo, the price was excellent and we loved the night manager!!!
Overall Rating
"Very good hotel"
02/23/13 StaaleL Jessheim, Norway
Very good hotel with a friendly staff.. Clean rooms very close to Nippori station an good transfer to Narita Airport Many resturants in the erea..... Breakfast vith choice of four types of meal 2 typical Japanese with fish soup and rice and two vith sandwiches eggs sausages and sallad
Overall Rating
"Excellent choice"
12/09/12 JayeffSydney Sydney, Australia
I was very happy to stay for 6 nights at the Tokiwa - my first stay in that hotel. I find the Nippori area very handy, the station is nearby and access to both Tokyo and Narita Airport is simple. My room was a reasonable size, the neighbours did not disturb me at all, and the wi-fi worked perfectly all the time. Each morning for breakfast I walked through Ueno Park to the station where i could get the Japan Times and decent coffee at Andersen. The walk there through the cemetry is very restful... I will certainly stay at the Tokiwa again. The staff at the front desk could not have been more helpful.
Overall Rating
"Good value in Tokyo center!"
07/01/10 IanCPFC Vicenza
Me and a group of friends stayed at this hotel in June. We booked 4 rooms. I have to say that we enjoyed this hotel very much. It has a "family run style" which makes it very user friendly, and the staff is extremely kind and helpful. When we arrived they told us that the triple room was small, and they offered another room for the baggages, and then gave us a japanese style room, at the same price. Internet LAN, wireless and public computers are available, as well as a cheap laundry, and a nice public bath. The Yamanote line (useful to those travelling with Japan Rail Pass) is just 100m away on the same street, but the hotel is well silent though. All in all it was a very pleasant stay, in central Tokyo, for a bargain price. I would suggest this to anyone.
Overall Rating
"Great Location in the old Tokyo"
06/11/10 mk_bom Seoul, Korea
Very close to Yamanote line(only 50 meter from the hotel), and Yanaka Ginza(one of the famous place of Shitamachi-old town of Tokyo) is 3 minutes walk from the hotel. Ueno and Asakusa can be reached by 20~30 minutes' bicycle ride. I think I should have spent more time near the hotel, other than the crowded city area like Shinjuku. The hotel itself has good value. The bathroom is small and furniture looks a bit old, but room is clean and cozy. Railroad is close to station, but my room was the opposite side of railroad and I've hardly heard the sound of trains. Staffs can understand my simple English and tried to meet my requests. I was informed that breakfast is serviced from 6am to 9am, but one day when I tried to have my breakfast at 8:30 am, the restaurant had nobody and the light was out. However considering the price and location the hotel has great value and I'd like to visit the hotel again.
Overall Rating
"good business hotel"
11/08/08 casuaa California
Stayed for two nights. No problems, has all the amenities that one would expect from a business hotel, fridge, TV, bidet, etc. There's wireless Internet and there's a couple computer stations downstairs for guests to use. The owner was very nice and upgraded my room from a Single A to Single B for free. They replied to my e-mail about reservations in English but when conversing with them, I just used simple Japanese. This seems to be a bit of an older hotel as the paint is peeling a bit in the corners and there were some stains behind the shower head, but everything else was impeccable which was as expected from a Japanese hotel. Since I've previously only stayed at mainstream hotels, an interesting thing for me is that you have to take off your shoes at the entrance and place them in a shoebox and wear slippers to your room. Like Toyoko Inn, you have to leave your key at the front desk when you leave. The doors close at 12:30 am. There's also an onsen, but I didn't try it. I paid around 6500 yen per night so this is a reasonable alternative to places like Toyoko Inn and is a convenient stop if you're taking the Skyliner from Narita Airport
Overall Rating
"立地は良いのだが"
12/21/14 sarutoinu
日暮里駅から徒歩すぐで、成田空港の前泊などにはもってこいの立地です。価格を考えれば仕方ないのかもしれませんが、とにかく設備は古さを感じます。室内にあるとても古めかしい案内カードに書かれている館内の利用時間の表示が現在のものと違っていたりして、かなり迷いました。共同浴場があるのは良いですが、ドアを開けると結構すぐに脱衣所が見えてしまう間取りなので、女性はちょっと利用に勇気がいるかも。昭和レトロと言えばそう言えないこともないのですが、好き嫌いは分かれると思います。
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