All hotels in Lisbon, Portugal
1 room, 2 adults
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Rua Braamcamp 10, Lisbon, 1250-050, Portugal, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
4.0 / 5Excellent

Score breakdown (from 150 reviews)

Average rating for:

  • Cleanliness
    4.1
  • Service
    4.2
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.4
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4.0 / 5Excellent
"Great airport hotel"
Friendly hotel staff. Great spot for close to airport.
Genuine Hotels.com guest review
1 night romance trip Sep 23, 2015
Tessa
US
2.0 / 5Fair
"Nice staff in a weird-looking, uncomfortable hotel"
I am going to group my review in topics: Hotel: The staff was nice, but the hotel itself is very weird. It calls itself "The Art Hotel," but unless you consider strange white arms poking out of a black wall to be art, there is no art in this hotel - it's super modern-looking, but in a weird way. Also, all of the walls are black, and the lights on the upper floors only come on when they detect motion (which they sometimes didn't), and are dim when they do come on. This makes the hotel look very dark and depressing, which would be fine, if the room was great, but.... Room: Our room was a full-bed room on the 3rd floor. When we walked in, there is a room with the bed, a "second room" with a futon, a bathroom, and a weird "third room" separated by an opaque sliding door. This third room had a bunch of bleach stains all over the carpet, two weird ottomans, and the only window in the hotel room, which looked out onto a fire-escape where servicemen often stood. We felt uncomfortable, so we closed the sliding opaque door, so there was no light in the room. Bathroom: The shower was a standing-only glass-enclosed shower with a door that leaked. Our bathroom flooded with water several times. Bed: Stiff, horribly uncomfortable. TV: Very small, and only 13 channels.
Genuine Expedia guest review
Other trip Jun 22, 2015
Owen
US
5.0 / 5Outstanding
"Excellent"
Excellent service Very helpful and welcoming stuff
Genuine Hotels.com guest review
1 night family trip Apr 26, 2015
Fernand
US
3.0 / 5Good
"NYC visitor"
Convenient,free airport transfer,friendly staff.
Genuine Hotels.com guest review
3 night trip with friends Nov 27, 2014
mei
US
4.0 / 5Excellent
"Excellent Location!"
The hotel was really well located for wanting to walk around and see Lisbon. The staff was helpful. The breakfast was really fantastic. I did think the noise from the hallway was a bit load but there was no problem with noise from the neighborhood and that was a concern when I realized it was near a major intersection.
Genuine Hotels.com guest review
1 night trip Oct 9, 2014
C.S.
US
4.0 / 5Excellent
"Good service"
We had arrived the hotel a couple hours before the check in time, the hotel employees were very accommodating, they gave us an available room right away, which was really helpful because we were really tired after a long over night flight !
Genuine Hotels.com guest review
1 night trip May 3, 2014
Carol Cheung
US
3.0 / 5Good
"Great hotel, but no WiFi!"
This hotel was a great experience for my friend and I. We stayed here for a week while visiting Lisbon from the US and it was great. The staff was very friendly and accommodating to almost everything. They were able to give great suggestions for things to do. The quality of the hotel itself is also superb. HOWEVER, we decided to stay in this hotel because it was advertised as having WiFi. It did not have WiFi the entire time we stayed there, and we had to constantly get the code from the front desk to log in to the hotel computers. This is incredibly frustrating, and as someone who does a lot of work over email and had told her coworkers she would be accessible, this was especially frustrating and inconvenient. We had to go in search of cafes and the like just to get some WiFi. This was not the experience I wanted and had I known, I would have happily stayed somewhere that did in fact have the service that I needed. When it comes down to it, while a helpful staff and beautiful venue are great perks, I needed the WiFi. This is incredibly misleading and I hope that the hotel description is updated to reflect this. I had to knock off two stars from the overall rating for this as this turned out to be a huge inconvenience.
Genuine Hotels.com guest review
7 night trip Nov 20, 2013
Sherene
US
4.0 / 5Excellent
"Close to Center of City"
Staff extremely friendly and helpful. Room a little small but very clean.
Genuine Hotels.com guest review
1 night trip Oct 13, 2013
A Traveler
US
5.0 / 5Outstanding
My husband and I stayed for 7 nights and found everything to be fantastic. Friendly staff who helped us whenever we had any questions. Clean room and bathroom. Only thing I would suggest to the hotel is that they install some safes into the rooms. I would definitely stay here again.
Genuine Venere guest review
Other trip Jun 29, 2013
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

3.0 / 5Good
"Great hotel BUT for the depressing colour scheme"
Great little hotel with excellent staff - spoiled however by the darkness of the corridors and the room [all painted or papered in dark colours] it might be the "boutique look" but it is a bit depressing
Genuine Hotels.com guest review
10 night romance trip Oct 8, 2015
Cyril
GB
5.0 / 5Outstanding
"Pleasant stay"
Our stay was very pleasant. The only things I would have to mention is that the walls are very thin and for two days we had some very noisy people staying on our floor and it sounded like they were in the room with us while they were waiting for the elevator. So I would ask to stay farther away from the elevator next time. And the pillows were terribly thin and uncomfortable. The hotel has what I thought was a really neat program, for every day you chose to forgo having your room cleaned you would receive a 5€ credit that you could use in the bar or restaurant of the hotel. This was perfect for us as we don't care to have our room cleaned every day anyways. Overall we were quite pleased with our stay here. I was happy with the location, its within walking distance to the central part of Lisbon and there are lots of restaurants nearby.
Genuine Hotels.com guest review
8 night romance trip Sep 13, 2015
Kayleigh
CA
3.0 / 5Good
"Nice hotel in lisbon"
Good clean rooms Very friendly and helpful staff Good location
Genuine Expedia guest review
Other trip Sep 3, 2015
lulu
AU
5.0 / 5Outstanding
"Very beautiful place"
Expo Astória is really comfortable, excellent for family trips, really clean and beautiful. well located, in few meters from the metro and bus stops.
Genuine Hotels.com guest review
4 night family trip Jul 17, 2015
Laura
GB
4.0 / 5Excellent
"Modest accommodation near transportation"
We enjoyed getting around Lisbon by the metro (subway) and we're pleased to find a stop so close to the Expo Astoria. There is a restaurant in the hotel where you can eat breakfast and dinner, but also nearby are a number of small restaurants and cafes. The old town area is walkable from here - if you like to walk.
Genuine Expedia guest review
Other trip Jun 13, 2015
Ellen
CA
4.0 / 5Excellent
"Quiet and convenient"
The hotel is very convenient for the Aerobus shuttle, and a few steps from the metro, allowing easy access to all tourist spots. The room I stayed in (417) has no external views, but the plus side of this was that there was no external noise. The bed was very comfy, and had the largest bathroom/shower that I have ever had. The breakfast was plentiful and the staff were incredibly helpful.
Genuine Expedia guest review
Other trip Jun 12, 2015
julie
GB
2.0 / 5Fair
"Bathroom smell"
The bathroom had a sewage smell from the floor drain, and the toilet bucket had not been emptied.
Genuine Expedia guest review
Other trip May 6, 2015
Rouby
GB
5.0 / 5Outstanding
We had a great welcome and nothing was too much for the staff to help. The only criticism is that the cooked breakfast was cold on most days. Edouard the barman was a real credit to the hotel.
Genuine Expedia guest review
Other trip Apr 27, 2015
A Traveler
GB
4.0 / 5Excellent
"Good quality, quiet hotel."
The Hotel Expo Astoria is located in the city centre on the Rua Braamcamp close to the Marques De Pombal roundabout. Although not as plush as some of its nearby neighbours on the Avenida Da Liberade, it more than does the job of being a comfortable and welcoming base to take in the city. The hotel looks smart and the staff were all very friendly and helpful (and spoke excellent English) throughout our stay. We were in a 3 person room on the 4th floor at the back of the hotel which gave us no view but also no noise. The room was large enough to hold 3 comfy, single beds without feeling cramped and had an ensuite bathroom. The bathroom included a lovely walk-in shower to wash away the aches of a long day looking around the city. Breakfast included a choice of hot and cold, self-serve food (including smoked bacon) and drink which, whilst not being thrilling, was ok to get you refuelled and ready to walk into the tourist (castle, cathedral etc) and transport (Belem, Parque das Nacoes etc) centre - which was about a 25 mins walk away. There was a bar in the hotel to enjoy a relaxing drink and compare notes after a day of sight-seeing, made even better by the happy 'hour' between 5 and 8 pm. Overall, a great place to stay, handily placed for the city and with staff who cared.
Genuine Expedia guest review
Other trip Apr 11, 2015
Steve
GB
3.0 / 5Good
"Good location but could have better service"
We stayed a couple of days in the hotel during March 2015. The hotel is a recycled building with a new modern decoration. Having said so, all the hotel is generally dark, with dark wallpaper and matching carpets. The location is quite good, half a block away from a convenient metro station and park. Having said so, the area is quiet during the nights, with not many restaurants or bars in the near vicinity. The service in the hotel could be better. The hotel suffered some issues with water supply while we were there. The people at the reception had a tendency to continue focused on their tasks without necessarily acknowledging the waiting guests. In addition, no maps were available at the reception and when asking for information we were referred to our info binder on our rooms. All in all, we have stayed in better hotels in the past in Lisbon, and likely won't be returning to the Expo Astoria. Having said so, if the price is right, the hotel could be a good alternative for those travelling to Lisbon for business.
Genuine Hotels.com guest review
2 night romance trip Mar 5, 2015
Guillermo
CA
4.0 / 5Excellent
"Very good hotel and lobby staff"
Hotel is in good location with easy access to bus, metro and the tourist buses. An easy straight walk to center of old Lisbon in 20 mins. Lobby staff are very knowledgeable and helpful. Cleaning staff are a little annoying, but do a good job. Bed was good, but not great. Overall, for the deal this was, it was well worth it.
Genuine Hotels.com guest review
4 night trip Nov 14, 2014
Steve
GB
4.0 / 5Excellent
"Convenient comfortable hotel in good location"
Spacious bedroom,bathroom and wardrobe space. Room well maintained and clean. Bathroom could though be improved with stronger lighting (would help when putting on make-up.Common areas and bar looked inviting. Free Internet on laptops in reception area. However, had a problem connecting to wifi (free) on my phone. Good selection of foods for breakfast. Staff all extremely helpful and pleasant. Hotel located 1-2 minutes walk from Marques de Pombal Metro and from Avenida da Liberdad so very convenient. Would stay again
Genuine Hotels.com guest review
2 night trip with friends Nov 8, 2014
A Traveler
GB
2.0 / 5Fair
"NIce hotel didn't meet expectations"
Expensive breakfast at 10 euros. Could hear people talking in the room next door. Elevator does not take you all the way to the reception desk-need to go up or down stairs. Public areas nice. Staff helpful when asked for recommendations. Liked the location. Not enough electrical plugs in room (only1)
Genuine Expedia guest review
Other trip Sep 29, 2014
A Traveler
CA
4.0 / 5Excellent
"Great location"
We had a room facing a private apartment window so had to keep curtain closed. Dark room. However a good breakfast ans so convenient using subway to airport and to downtown.
Genuine Hotels.com guest review
3 night trip Sep 21, 2014
John B
CA
4.0 / 5Excellent
"Quiet hotel in a great location"
The hotel is in a quiet part of Lisbon. This, and the comfy beds, makes for a peaceful night's sleep (much needed after climbing the hilly streets). Lovely room, friendly and helpful staff. Breakfast could be better. Overall a fantastic place to stay.
Genuine Expedia guest review
Other trip Aug 26, 2014
rachel
GB
4.0 / 5Excellent
"Very nice hotel in a good location"
This hotel had easy access to the airport and central Lisbon. The street that went directly to downtown Lisbon, had a boulevard that was a very wide treed park, so was a pleasant walk. (20 - 30 min) The Metro was right outside the door and it was only about 3 stops to downtown
Genuine Expedia guest review
Other trip Nov 11, 2013
Shirley
CA
4.0 / 5Excellent
"Pleasantly surprised with what I got for the price"
This hotel provided me with exactly what I needed for a short business trip to Lisbon. Centrally located and easily accessible by Metro from the airport. Outstanding value compared with other hotels that I have stayed at in recent months which were not as classy and cost twice the price.
Genuine Expedia guest review
Other trip Oct 26, 2013
Steve
GB
4.0 / 5Excellent
"This hotel made it a very enjoyable holiday"
Location very good. Staff were very helpful. Breakfast - food very good Rooms are a good size and shower excellent
Genuine Expedia guest review
Other trip Jun 23, 2013
Pat
GB
4.0 / 5Excellent
"Great reasonable hotel for couples!"
The hotel was in a good position for using the metro and getting about. Service was good and helpful and room was very clean although it was a little on the small side with only a small area to hang belongings. Breakfast wqas really good - lots of bread, meats and cheeses plus fresh fruit. I would recommend this hotel for couples.
Genuine Expedia guest review
Other trip Apr 9, 2013
Christine
GB

The following reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Ótimo!"
Ficamos apenas uma noite, mas o hotel é muito bom. Hotel limpo, funcionários educados e prestativos.
Genuine Hotels.com guest review
1 night trip with friends Nov 23, 2015
A Traveler
BR
4.0 / 5Excellent
nice location with friendly staff
Genuine Hotels.com guest review
2 night trip with friends Oct 20, 2015
A Traveler
CN
5.0 / 5Outstanding
Para nossa surpresa recebemos upgrade do quarto.sem custo. O ponto negativo foi o barulho dos hóspedes do quarto ao lado. Que foi resolvido após telefonema para a recepção. Possui restaurante com preço acessível.
Genuine Hotels.com guest review
6 night romance trip Oct 21, 2015
Sandro A
BR
5.0 / 5Outstanding
"Excelente estadia"
Excelente opção para quem quer economizar em Lisboa. Funcionários atenciosos, possui um restaurante excelente para almoçar com preço justo, bem localizado! Adorei! Com certeza em uma próxima visita voltarei a me hospedar nele! E também possui um serviço de transfer de volta ao Portela por um preço excelente!!
Genuine Hotels.com guest review
3 night romance trip Oct 19, 2015
ANA LETICIA
BR
3.0 / 5Good
"Bom lugar"
Uma estadia boa!
Genuine Hotels.com guest review
4 night family trip Sep 29, 2015
LEILDA
BR
5.0 / 5Outstanding
"Muito bom"
Gostaria de parabenizar a atendente no check in, no período da tarde, do dia 14/10. São funcionária como ela ( esqueci do seu nome ), que nos fazem retornar em uma outra oportunidade.
Genuine Hotels.com guest review
2 night family trip Oct 14, 2015
LUIZ CARLOS
BR
4.0 / 5Excellent
"Kleinschalig hotel op goede locatie"
Hotel met persoonlijke aandacht. Prettig personeel. Vriendelijk en altijd bereidwillig. Kamer netjes , badkamer ietwat gedateerd. Goed ontbijtbuffet.Goede airco
Genuine Expedia guest review
Other trip Oct 19, 2015
A Traveler
NL
4.0 / 5Excellent
"Ottimo hotel ben ristrutturato vicino a metro"
Bella camera mansardata ,con grande bagno e ampio ingresso separato Ottima base per visitare la citta' ed i dintorni
Genuine Expedia guest review
Other trip Oct 13, 2015
massimo
IT
5.0 / 5Outstanding
"Perfecto"
Excelente!!!
Genuine Hotels.com guest review
3 night family trip Oct 5, 2015
Ernesto
ES
5.0 / 5Outstanding
"viaggio a Lisbona e dintorni"
Sono stata a Lisbona dal 30 agosto al 6 settembre e ho fatto una meravigliosa vacanza! L'hotel è stato superiore alle mie aspettative. posizione ottima, in una zona molto tranquilla ma ben collegata ai mezzi pubblici. Il personale dell'hotel è stato molto disponibile e sono stata accontentata anche nella sistemazione. La camera che avevo prenotato era situata al secondo piano, ma affacciava in una stradina laterale. Ho chiesto alla reception se potevo avere un'altra sistemazione e sono stata accontentata. Ho alloggiato in una grande camera al 7 piano; meravigliosa, grande e con un balcone verandato con due divani. Credo che fosse una suite perchè oltre alla camera con un letto matrimoniale c'era anche un'altra cameretta con un letto singolo.Il Wi-Fi è accessibile anche nelle camere. Ho anche pranzato al ristorante dell'hotel: cibo eccellente e prezzi modesti. Accanto all'ingresso dell'hotel c'è uno dei tanti bar-pasticceria Nicola che ha dei prodotti buonissimi a prezzi contenuti. Sicuramente lo consiglio e probabilmente se dovessi tornare a Lisbona, alloggerei all'Hotel Expo Astoria.
Genuine Expedia guest review
Other trip Sep 23, 2015
Lucia
IT
4.0 / 5Excellent
Otimo hotel porém tivemos problema com o ralo do chuveiro que entupiu e só foi possível ser solucionado depois de 1 dia de estadia. Cheiro ruim tbem vinha dos ralos do banheiro onde não havia ventilação, o mesmo tomava conta do quarto, cheiro de esgoto. Esses são só os pontos negativos, no mais o quarto era espaçoso demais, bonito e em ótimas condições. Indico o hotel !!!
Genuine Hotels.com guest review
2 night trip with friends Sep 9, 2015
Vera L
BR
4.0 / 5Excellent
"localização excelente, conforto e ótimos serviços"
Já havia me hospedado no Astória e pude constatar que realmente a localização é excelente ,tem ótimo atendimento , conforto e limpeza grau 10. Decoração moderna , quartos amplos , banho moderno ,cama king , comodidades como frigo ,ar,Tv plana e Wi fi gratuito .Ótimo café da manhã buffet. Restaurante Camarões do próprio hotel com cardápio e pratos muito bem elaborados pela Chef Eliane ,uma brasileira .Recomendo .
Genuine Hotels.com guest review
1 night trip Sep 12, 2015
Virginia M
BR
4.0 / 5Excellent
"Ffjr"
Excelente localização. Cafe da manhã caro.
Genuine Hotels.com guest review
7 night family trip Sep 1, 2015
Flavio
BR
2.0 / 5Fair
"Attention aux promos !!! très déçus"
Vraiment très déçus par cet Hotel. Nous l'avions réservé en pensant faire une belle affaire et pouvoir profiter d'un Séjour inoubliable (- de 90€ la nuit pour 2 avec Petit Déj. au lieu de 500 €/ nuit hors petit dej.). Lorsque nous sommes arrivés, nous nous sommes installés dans une chambre au dernier étage (après avoir utilisé 2 ascenseurs) qui ne ressemblait en aucun cas aux photos mis en avant lors de la réservation. la chambre était grande mais un seul Velux comme apport de lumière. pas de vue, pas d'aération. des tâches sur toute la moquette et une odeur de remontée des égouts dans la salle de bain (le lavabo n'ayant pas de siphon, tout s'explique!). Seul le petit déjeuné, simple mais efficace sauve la note, avec un grand nombre de fruits frais et un choix varié de produits salés et sucrés. la prochaine fois, il faudra savoir que les promotions doivent leur permettre de liquider les dernières chambres, moins confortables.
Genuine Hotels.com guest review
3 night romance trip Aug 10, 2015
louise
FR
4.0 / 5Excellent
"Excelente localização / ótimo atendimento"
Ótima localização , prédio de época todo renovado . Ambientes muito bem decorados . Recepção atenciosa . Elevadores. Serviço de limpeza impecável . Café da manhã tipo buffet . Bar anexo Restaurante excelente com pratos muito bem elaborados pela Chef Eliane . Ótimo atendimento .Quarto amplo , Ar, TV, frigobar , cama king (colchão do meu quarto poderia ser mais confortável ). Banheiro moderno , adequado . Próximo Praça Marquês do Pombal com estação de metro , bus turístico p/ passeios bares, restaurantes e ao lado da Av da liberdade . Recomendo .
Genuine Hotels.com guest review
7 night trip Aug 30, 2015
Virginia M
BR
3.0 / 5Good
"hôtel sympa en haut de l'avenue la plus chic"
hôtel un peu loin du centre ville à pied mais bien desservi par les transports (bus et métro), endroit calme, personnels accueillants, chambre moyenne mais grande salle de bains
Genuine Expedia guest review
Other trip Sep 6, 2015
Lilian
FR
4.0 / 5Excellent
"Hôtel accueillant, ambiance design"
Accueil chaleureux. Toutefois, les chambres sont assez mal insonorisées et nous avons eu, pendant tout notre séjour, une odeur désagréable dans la salle de bains Ayant réservé pour une semaine et plusieurs mois à l'avance, je m'attendais à avoir une chambre donnant sur autre chose qu'un mur !
Genuine Expedia guest review
Other trip Aug 27, 2015
Cathy
FR
5.0 / 5Outstanding
"Très bel hôtel , très bien situé."
Hotel moderne , design et joliment coloré. Très bons petits déjeuners. Parfait pour visiter la ville.
Genuine Hotels.com guest review
2 night romance trip Aug 7, 2015
christian
FR
2.0 / 5Fair
"Albergo al di sotto delle aspettative"
Ho trovato al mio arrivo il bagno molto sporco. La reception é troppo esigua in rapporto al numero degli ospiti con la conseguenza del formarsi di una fila in attesa. Le informazioni erogate dal servizio di reception sono spesso risultate imprecise ed incomplete. Ho chiesto come andare al Mosteiro dos Jeronimos, il principale sito di Lisbona; mi é stato detto che mezzo di trasporto utilizzare, omettendo di avvisarmi che quello era il giorno di chiusura: risultato: mi sono sono recato lí per nulla. Inoltre, non sempre era presente del personale alla banco di accoglienza. Infine, i reception cambiavano spesso, venendo a mancare quell'essenziale dimensione di continuità che permette di costruire una relazione di fiducia.
Genuine Expedia guest review
Other trip Aug 13, 2015
Valentino
IT
4.0 / 5Excellent
"Boa localização"
Super bem localizado próximo de vários transportes e confeitarias para tomar café da manhã. Não tem estacionamento mas pode estacionar na rua próxima. O quarto precisa melhorar tem carpete coisa q não é mais utilizado tem pouca higiene. O banheiro é meio apertado também.
Genuine Hotels.com guest review
5 night family trip Jul 30, 2015
José Carlos
BR
4.0 / 5Excellent
"Really nice"
Upscale and poetry neighbourhood - not tons to do, but really close to metro, so very convinient. Stayed one night on our way back from Lagos. Only one "pair" if towels provided and we only found out when needed so had to share - a small hotel service mistake.
Genuine Hotels.com guest review
1 night romance trip Jul 29, 2015
A Traveler
DK
3.0 / 5Good
"Un peu décevant !"
Cet hôtel manque de charme et ce à part sa façade. Un peu trop design à mon gout mais chambre correcte avec vue rue (merci la fenêtre double vitrage), bonne literie, mais pas de coffre pourtant bien pratique en vacances. Salle de bien très petite et mal fichue (porte s'ouvrant à l'intérieur !), pas de patères pour accrocher les serviettes. Wifi très mauvais. La situation est bonne mais relativement loin du centre plus animé et plus ancien. Cependant tous les transports sont en bas.Une croissanterie est juste en bas pour un petit dej pas cher, sinon de bons restos pas loin.
Genuine Hotels.com guest review
4 night family trip Jul 14, 2015
CEDRIC
FR
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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