"A little jungle get-away in downtown playa."
what is so special about this hotel is that you feel so close to nature. We stayed in the two bedroom rental, it has three floors and the top floor includes a deck that places you in the tree top canopy. The roof is a thatched roof and there is lots of natural material incorporated into the construction. If you want large feather beds and a big screen […] TV, this is not your hotel, but if you want something unique that is easy on the spirit, this is your spot. The only draw back is that there was so much construction going on around the hotel that it was hard to enjoy the peaceful grounds during the day. Read moreGenuine Expedia guest review
Extraordinnaire ! Un super accueil, une grande disponibilité, du personnel chaleureux et un cadre dépaysant juste à côté de la 5ème avenue. Calme et bucolisme au rendez-vous. C'est sûr on y retournera dès que possible. Un remerciement tout particulier au propriétaire des lieux qui avec ces histoires, sa disponibilité et son énergie a donné un petit […] plus à ce séjour. Read moreGenuine Hotels.com guest review
地点在卡门海滩算是比较偏，也没有大招牌，不好找。酒店说是一个欧洲的设计师当年自己设计用来度假用的，木屋里面的细节设计都非常棒，很人性化，床品精心舒适，环境很安静，早上是听着鸟叫声醒来的。游泳池很小很一般。酒店里有两间木屋，一个是loft，适合一家几口住，还有一个小木屋，适合两人住。只能说在海边的酒店中，这个风格是森林中的木屋会很不一样，如果看腻了海边酒店的雷同，可以来尝试这个。Genuine Hotels.com guest review
"If you don't mind Mosquitos in a tree house this may be an okay stay."
03/03/14 jlr0123 jlr0123
The pictures are great and the reviews look good. However, the room given to us wasn't secure by any definition and the mosquitoes came out in droves. We were booking another room before we even looked at the bathroom. For the rate, we expected more than just a couple mosquito coils tossed onto the dresser. If they sealed the windows and doors it wouldn't matter if the rooms were tucked away into the jungle. I personally prefer more secluded and quaint boutique hotels, but without even a mosquito net I can't sleep with them buzzing in my ear. It is pretty, but with so many options in Playa del Carmen I would be hard pressed to book here again. As we were leaving, the staff did offer to provide more repellent for the room so that we could sleep.
"Mogley from the jungle."
02/15/14 SergioLeon33 Cuernavaca, Mexico
I stayed in shalala this January. I had pased by the hotel before, but never went inside. Went i arrived i was surprise by the amount of trees and foliage, and its proximity to the beach and 5th avenue. It is a very peaceful setting. There are ducks and dogs in the garden. The rooms are spacious and well decorated. How ever the best for me was the service. The staff is super friendly and helpful.
"Why would you stay in a resort when you could stay in paradise?"
My girlfriend and I booked the 2 floors cabana for 7 nights and we were very pleased with everything this place had to offer. It's right around 5ta ave, up the road from the beach, and next to Regina' s, a great traditional Mexican restaurant. Perfectly located for your convenience. They serve breakfast, lunch, and dinner and are one of the few restaurants, in our opinion, that truly served authentic Mexican style dishes. Step out and you are in the tourist town of Playa, step back in and you are in a beautiful secluded forest lit by candles at night. The bed was comfy and the outdoor bathroom was definitely a unique touch. The shower had an exposed roof, which again was a really nice touch. There's no need to worry though, no praying eyes were able to see you singing in the shower :-) However the hot water runs out fast so the trick is to turn the hot water faucet open all the way and wait until the water reaches you and then close it back around 3 quarters of the way. Open the cold water to get the desired temperature. Unfortunately for us the weather was not paradise weather at all. We stayed here during the first 2 weeks of January and it rained all day every day. It was unusually chilly, which was not normal at all for Playa. Since the place had no sealed glass windows or doors, a cold draft would creep in and it would also get humid and cold at night. Thankfully, the staff took the weather into consideration and supplied us with more than enough blankets. Housekeeping was very good. We would always come home to fresh towels, bath robes, and fresh bars of oatmeal soap, shampoo, and conditioner. Things that could be better: 1 - Water was available thanks to a pump that would run during the day but it would be shut down at night, I guess because of the noise it made. Unfortunately for us we were not aware of this and I didn't remember seeing a water schedule. There were a few times we attempted to shower early in the morning or late at night and there was no running water for us to shower and brush our teeth with. I did speak to Camilo and he made sure that the water was running for the morning before our flight back home. Thankfully, on one of those mornings, Regina’s was nice enough to give us some water to rinse our faces and brush our teeth with. 2 - I would recommend bringing in a mosquito net, not because of a mosquito problem, but during our stay we were visited multiple times by a little furry friend. A Coati which is native animal similar to a racoon. He would get on our rooftop and would walk around and start digging and scratching which would make dirt and particles fall down from the palapa (straw rooftop) onto the bed. I am assuming this does not happen often as I do not see any reviews mentioning this.
"don't go there"
01/06/14 bubbels2014 San Jose, California
The rooms are very basic, dirty, no tv no air conditioner. The fans are very loud. Pool is cold and dirty. The shower had barely any water coming from it. Lots of mosquito's. Location is nice, close to restaurants and 3 blocks from the beach. The upstairs suite (240 $ per night) had multiple leaks in the roof, and also no air conditioner. We couldn't pay by credit card because the machine was broken during our stay. Now we are harasst by the owner Omar. Do not go there.
"Awful untrustworthy service"
12/31/13 Richard D Barcelona, Spain
We went onver the new year. The roof leaked badly during the rain and the staff didn'y care!! They hadn't fixed it by day three and we had to check out early to get a good night's sleep (the beds were damp and an iPod ruined). They haggled about a refund and the delayed the procees saying they needed to talk to their accountant and then bank. After six visits, still no money and we're contacting the Profeco, the local tourist enforcement. Please do NOT wire any money in advance unless you want to lose it! We are not perennial complainers, our treatment is just too shocking not to report!
11/27/13 Sabdi L Quito, Ecuador
We stayed at Shalala hotel and we had a very nice and happy time. The room was very clean and spacious, the location was great. The owners are very kind and friendly. Defenitely recommend this place. Keep up the good job guys!
"Perfect for me...maybe not for everyone."
10/25/13 Deejais Atlanta, Georgia
If you're expecting a concierge desk, uniformed staff, ice machine and a mini bar, this ain't your place. There's no telephone, no television set, and that was JUST FINE with me! This is not your "typical hotel", Shalala is more like a funky art project that you can sleep in. I just spent three nights here and loved it. First of all, the location: it's on the quiet end of Fifth Avenue, on Calle 38, behind a wooden gate. It's 3 or 4 blocks from the loud bars and clubs, a three-minute walk to the sand. This place used to be an architect's family home, now it's a cluster of guests houses, bungalows and a trippy 3-story house that Willy Wonka would build if he were stuck on an island. Thatched roofs and gravity showers and rustic wooden staircases and glass accents and ceiling fans. When you walk in the gate, you won't believe you're still in town. It's a shady oasis of trees, hammocks, and gravelly landscaping. It's a private business, not a chain hotel...or any type of hotel you're likely to ever see again. My 'bungalow' was a two-room suite with a balcony over the garden. It had two single beds pushed together. In hindsight, I now realize that the bathroom was not "private", meaning it had louvered doors, but an open window into the bedroom. Not an issue since I was alone, but this might be awkward with people who aren't fully intimate with one another. Free WI-FI and the signal was strong. The housekeeping staff was excellent, even putting away clothes and junk I left strewn around. There's security on-site all night long. A great, small restaurant ("Regina") is attached to the place on the street side. They brought lunch to me while I sat in the hotel garden. Nice. The people who run the place are super cool and hospitable. It's extremely convenient to the beach, there's a convenience store across the street, and an espresso cafe two doors down that opens at 8AM. I hope guests give this really unique hotel a try for a truly unique experience. I look forward to staying here again in future.
"Beautiful - You just have to find it"
06/11/13 Zibba_13 Melbourne, Australia
The hotel and the service from Omar and Guillaume was absolutely fantastic. Our rooms were clean, the bed was large and comfortable and the little bits of detail added to each nook and cranny made the place unforgettable. Only a short walk to a beautiful beach and only meters from 5th avenue. Thanks for having us!
"The most unique place I've ever stayed"
05/22/13 KristinBATL Atlanta, Georgia
We stayed at Shalala for two nights and had a blast. We booked La Casa, the two bedroom house which was huge, with a large outdoor patio and an upper deck. It is a completely uniquely designed space, like nothing I've ever seen. Guillaume and Omar are exceptional hosts and made our stay relaxing and fun. We also enjoyed the resident dogs. We had some friends over and no one complained, unlike other places we stayed in Mexico. I had breakfast and lunch at the restaurant, also very good.
"Great side street to Playa"
05/09/13 NC_Pioneer Apex, North Carolina
The owner is very friendly and brightens the place up a lot with his smile and hospitality. He even brought my friend and I out some French Pastries :) The rooms are simple and not air-conditioned, but good value for the money and I liked the location a lot! It may be a little hard finding the place as the name isnt written out on the door (just a big S) so make sure to have a map :) Have a great stay!
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