"A little jungle get-away in downtown playa."
what is so special about this hotel is that you feel so close to nature. We stayed in the two bedroom rental, it has three floors and the top floor includes a deck that places you in the tree top canopy. The roof is a thatched roof and there is lots of natural material incorporated into the construction. If you want large feather beds and a big screen […] TV, this is not your hotel, but if you want something unique that is easy on the spirit, this is your spot. The only draw back is that there was so much construction going on around the hotel that it was hard to enjoy the peaceful grounds during the day. Read moreGenuine Expedia guest review
очень хороший вариант для бюджетной поездки. отель маленький, всего на несколько номеров, но с очень дружественным персоналом, хорошим ресторанчиком и самое главное в отличном месте - в 2-х минутах от самого лучшего места на пляже всей Плайи. рядом магазины, главная пешеходная улица, при этом не шумно. много зелени, не жарко.Genuine Hotels.com guest review
Extraordinnaire ! Un super accueil, une grande disponibilité, du personnel chaleureux et un cadre dépaysant juste à côté de la 5ème avenue. Calme et bucolisme au rendez-vous. C'est sûr on y retournera dès que possible. Un remerciement tout particulier au propriétaire des lieux qui avec ces histoires, sa disponibilité et son énergie a donné un petit […] plus à ce séjour. Read moreGenuine Hotels.com guest review
地点在卡门海滩算是比较偏，也没有大招牌，不好找。酒店说是一个欧洲的设计师当年自己设计用来度假用的，木屋里面的细节设计都非常棒，很人性化，床品精心舒适，环境很安静，早上是听着鸟叫声醒来的。游泳池很小很一般。酒店里有两间木屋，一个是loft，适合一家几口住，还有一个小木屋，适合两人住。只能说在海边的酒店中，这个风格是森林中的木屋会很不一样，如果看腻了海边酒店的雷同，可以来尝试这个。Genuine Hotels.com guest review
"Absolutely amazing experience"
04/02/15 Tiffany E Dallas, Texas
We stayed in a luxury hotel before and after this. But we stayed here three nights and it was perfect. I don't think we (husband) could have stayed here for 7 nights. But it was really wonderful. Great location, the restaurant attached was great, the owner is awesome. Love it, would definitely come back! Try out something different and keep an open mind, you will have a blast! :)
"One in a million"
12/13/14 NataschaSlagboom Nieuw-Lekkerland, The Netherlands
We stayed for 5 nights in the bungalow. It is a very small place in 'the jungle' of playa del carmen near the beach and clubs. This place is awsome for people who wants privacy but also wants to go out. We get a free welcome- drink when we arrived. Near the street is a small supermarket, restaurants, freshsmoothie bar and a chocolat store. If you walk 5/10 minutes than you are in the busiest part with a lot of stores, restaurants and people. The restaurant at the hotel has the best grilled fish I have eaten in playa del carmen. This hotel is perfect located. Very nice, friendly and helpfull staff!! For the misquitos you can buy spray for your skin at the farmacia/supermarket because you are at a tropical destination. You don't hear the misquitos, only feel. We loved this hotel because it is very unique and you can not find the same hotel over the whole world. It was our little bungalow in paradise.
"An oasis in Playa"
12/01/14 Amanda R Monrovia, Liberia
I spent one night in Playa del Carmen returning to the US from Cuba. Arriving in Cancun, I started second-guessing my decision not to just stay close to the airport. The 5th Avenue strip in Playa is a loud, garish, trying-too-hard, faux-paradise that I wanted nothing to do with, and as I walked up it from the bus depot toward Calle 38 norte, I was apprehensive. But Shalala was just perfect - quiet, off the strip, a bit of a jungle, rustic, lovely Frenchman greeted me, introduced me to his dog, showed me to me room; the internet was free and fast; shower was hot and great pressure; bed was clean and comfy; the restaurant next door is owned by the hotel and had the best home-made salsa I've ever had, and lovely steamed fish. It's just a couple of blocks from the beach, for an easy morning stroll. I would love to come back and stay longer.
07/16/14 naybri Akumal, Mexico
This places is a paradise in the paradise. Being in playa u don't think u gonna find another amazing place in there, however, Shalala Hotel is the place. Not many rooms; but the ones they have are really comfortable, clean, natural, well designed nd very romantic, perfect place to spend time w ur love. The pool is small but nice to chill. Manager is very friendly nd always tries to please all requests possible. Totally recommendable!!
"Unique accommodation in playa"
06/07/14 magpieblackwhite UK
We stayed here for 5 nights in June and highly recommend the property. This is a great quiet place for couples who are looking to escape the hectic part of playa but still want to be within walking distance. The place is literally no frills so don't stay if you expect the mod cons of a regular hotel, but we found the stay relaxing and peaceful. The owners were very friendly and kind in helping us with our every need. My only comments to them would be to please add a small fridge in each room just to store some milk and water.
"Very relaxing in quiet part of Playa"
05/09/14 jacobsjs Columbus, Ohio
The Shalala Hotel is a beautiful, lush hotel in a very quiet part of Playa del Carmen. If you are looking for beer bongs, college co-eds, and parties, go somewhere else. Shalala is very close to the beach (several blocks) but also close to main strip of Playa del Carmen if you eventually want to go there. Another great aspect of its location is the on-site restaurant, the Regina. Seriously the best margaritas I've had in my life. Everything at Regina is fresh and authentic. The restaurant two doors down, La Cueva Del Chango is fantastic for breakfast and dinner. The hotel grounds are full of tropical vegetation, hammocks, and lounge areas. The actual rooms are rustic, open to the outdoors, and very relaxing. Yes, there was some construction next door one night, but its Mexico, and the hotel staff was very helpful. Which really brings up a great point, the people who work here are genuine and make you feel at home. Need a towel, they have you covered. Need a recommendation, they will help you. I love the location. Most of Playa is a tourist trap, but this street and hotel are not. Great location, mini-market up the street to get beer for the beach, and easy walking to coffee shops and the main tourist strip. Tip if you stay here - the ATMs near the hotel do not work for American ATM cards. The best place is the Scotia bank off Constitution Ave. The staff will tell you where to go, you'll get a much better rate on pesos.
"Playa del Carmen's Best Kept Secret!"
03/27/14 crandigo1 San Francisco, California
We stayed in the 2 floor cabana for 3 nights - our first stop on our Mexican adventure. It was my first time in Mexico and a great first experience it was! We arrived at night... I didn't know what to expect but it was really easy to find and we were greeted by a really nice young guy who led us to the cabana, carried up our luggage and showed us how to lock the door. Shalala is perfectly situated right in the middle of everything, close to shops and restaurants, and we never had any trouble finding parking. In the morning we could actually see how adorable the little hotel was - it's like a little jungle park, dotted with a few cabanas, 2 dogs, 2 ducks and a few small lizards. The bathroom is downstairs and outside - and the living room area was just below the bedroom. We didn't go in there.. it smelled a little weird and was dark - wasn't missing anything there. Every morning we were greeted by the 2 ducks who waited for us and quacked outside our bathroom door, then they wagged their tails at us and followed us around. The outdoor shower was really nice! The first night we ate at Regina, the restaurant right downstairs and it was AWESOME. When we got back to our room we were surprised to find that the nice reception guy left little dessert pastries on the shelf. There are outlets in the room to charge your things. It is true that you will probably leave covered in mosquito bites... we've found that the bug lotion works better than the spray. We loved going to La Cueva del Chango restaurant next door to eat breakfast and use wifi...
"A magical place, like no other in Playa del Carmen"
03/27/14 bobandstephanie College Park, MD
We absolutely loved our stay in this little village of treehouse cottages in an artfully-designed tropical garden setting. The Hotel Shalala is the antithesis of the large all-inclusive resorts that house most visitors to the Riviera Maya - each of the four cottage units is unique, handcrafted, and creatively designed with naturalistic wood and stucco and stone, and palapa roofs. Playful features abound such as the colorful bottle windows, driftwood sculptures, and arts and crafts scattered throughout the cottages and the garden. The tall trees offer plenty of shade, yet dappled sunlight sparkles throughout. The small pool with two little trickling waterfalls is a great way to cool off in hot weather. Each night, many small candles are lit to light your way along the meandering paths and up the stairs to your room, adding to the fairytale setting. The owner Memo is warm and kind and very charming, as is his assistant Camilo who is extremely friendly and eager to help in every way. The maid and groundskeeper always had friendly smiles for us and worked hard to keep the place neat and clean. We enjoyed playing with the two very friendly pet ducks, Romero and Naomi, and two cheerful dogs Francis and Cedric who lounge about in this oasis. Our own treehouse (La Villa) had two floors, a large porch partially covered by a palapa roof that fronted the sleeping room, with two more rooms below – a small sitting room and a delightfully unique indoor/outdoor bathroom – completely enclosed and private and yet with the shower open to the sky, and naturalistic stone floor and counters and irregularly shaped wooden shelves. We did not mind the absence of air conditioning – between the ceiling fan and the comfortable mattress, we slept soundly and woke well-rested and refreshed. You enter Shalala from Calle 38 through a small wooden gate – immediately on your left is a very small and colorful restaurant, Fonda Regina, where the food was so good, we ate there three times during our four-day stay. Our favorite dish was the lupitas, and the margaritas are the best we’ve had in five years of coming to Playa del Carmen. To make it even better, Shalala is in the very best part of Playa del Carmen, the northern section of La Quinta – away from the tourist intensity of central Playa, more relaxed and yet still lively and fun. This section has many small and individualistic restaurants and bars including La Cueva del Chango and Sala Rosa. The convenient corner store El Campeon, with its newly-painted pop-art mural, is an added bonus. Clearly the Shalala is a labor of love for Memo, who has put great care and thought into creating this lovely and unique retreat. Our four days at this special place were not nearly long enough, and we are already planning a longer stay here next year!
"Great Location/Some Inconsistent Service"
03/09/14 midwestateofMiNd Rochester, Minnesota
We stayed in the 2 floor cabana for 6 days in March 2014. It was my wife's first trip out of the country, and she enjoys a more unique experience, so we decided against an all-inclusive and opted for Shalala as it was a little more budget-friendly, had great reviews, and a great location. We enjoyed our trip, but there were some things that impacted us negatively. Some positives include a fantastic location to beach and restaurants/shopping, rooms were cleaned daily, and the staff that was around was always courteous. However, there were also some negatives. Some of the steps on our stairs up to our room were quite wobbly, as well as another room, and a guy was there for two days sawing, drilling, and hammering the entire day. We were never informed of this, and as we had gotten pretty sunburned, we were looking forward to some relaxing afternoons reading on the porch or in a hammock. Not so much. Speaking of the hammock, which we saw from pictures online, it was nowhere to be found for the first four days, up for one morning (but then it rained, which also leaked/dripped onto our bed), then back up on our last day, except there was a guy doing construction 10 feet from it all day, so we didn't have much of a chance to use that. Also, the storm knocked out the wifi for the last two days, and even though Camilo stated it was a problem locally, should it take over two days? We also never met Omar, and we saw Guillame only twice for a total of 10 minutes throughout the week. Some days we had hand towels, other days we did not have bath robes (which the bathroom was downstairs exposed to the public hotel area and did not have a lock, so you had to get dressed in the bathroom if you took a shower), and we did not have a blanket on our first night, so it just was not very consistent. We understand that there are pros and cons to both all-inclusives and smaller, unique hotels like this one. We would not have gotten the cultural experience that we enjoyed here at a larger all-inclusive. We also understand that with a hotel like this, there are going to be less amenities, and perhaps less communication and structure, which can be a good thing in some cases, and by no means did any of these "cons" wreck our stay. Even so, we did feel like improvement in some basic standards were still not met, but could be achieved very easily. All in all, we did enjoy our stay at the price, but would probably not stay here again since there are so many other options in Playa del Carmen.
"If you don't mind Mosquitos in a tree house this may be an okay stay."
03/03/14 jlr0123 San Francisco, California
The pictures are great and the reviews look good. However, the room given to us wasn't secure by any definition and the mosquitoes came out in droves. We were booking another room before we even looked at the bathroom. For the rate, we expected more than just a couple mosquito coils tossed onto the dresser. If they sealed the windows and doors it wouldn't matter if the rooms were tucked away into the jungle. I personally prefer more secluded and quaint boutique hotels, but without even a mosquito net I can't sleep with them buzzing in my ear. It is pretty, but with so many options in Playa del Carmen I would be hard pressed to book here again. As we were leaving, the staff did offer to provide more repellent for the room so that we could sleep.
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