"Unprofessional organisation - would not recommend"
Unless you are in for an adventure, I would NOT recommend Come Home Apartments. Very unprofessional organization! We arrived at the address that was supposed to be the apartment leasing office and were standing in front of a closed up residential building with no office in sight. No one answered the calls at the provided phone number either – what a […] bad costumer service! My kids and I were literally standing on the street with our luggage and everything and had nowhere to go…….several people approached us and wanted to help, but nobody heard about Come Home Apartments, even people coming out of that building. Needless to say that it was a very unpleasant situation that nobody wants while traveling! Only after calling Expedia in the US we got help. Hours later a guy came and said that they’ve been trying to reach me “in order to organize our arrival”. But there were no messages on my phone or computer. In fact the only mail I’ve received later was a reminder that it was time to move out! And on top of all that, our apartment was not as nice as the ones in the pictures and it was not very clean either. I’ve rented other apartments in Berlin before and never had any issues, which means that it was our first and last stay at Come Home Apartments!. Read moreGenuine Expedia guest review
"Very helpful staff"
The apartment itself and the location were both great, but even better was the helpfulness of the staff, from the day they first emailed to confirm our stay.Genuine Hotels.com guest review
"Bad accommodation! Not recommended!!!!!"
I had the most bad experience ever with them. First it was cold and they said they cannot power on the heating in mid September due to regulations of proberty management. So freezed all night. The staff was very rood when I was complaining. There is a hidden charge of €30 cleaning fee which they don't even clean the apartment while you stay. It's obvious […] to receive it clean. Why there is a charge for it??? No parking at all nowhere near the flats! Overall my experience was really bad. Never again. Read moreGenuine Expedia guest review
My entire experience with my stay was excellent. The staff were in touch with me beforehand about my arrival, best public transit routes, and were very accommodating of my schedule. Check-in and check-out were a breeze. The apartment itself was wonderful - spacious, clean, with sufficient furniture and kitchen stuff and even a washing machine. The neighborhood […] is the place to be in Berlin. The only thing I can think of that would make the place better is a dresser in the bedroom. Read moreGenuine Hotels.com guest review
The apartment was modern, clean and in a very nice neighborhood. It is quite far from the metro, however, there is a tram nearby that goes to Alexanderplatz. We were a little disappointed that there was no lift and the apartment was at the top of 3 flights of stairs. The 30 Euro cleaning fee was a surprise for us and seemed excessive.Genuine Hotels.com guest review
"great location, pleasant apartment"
The apartment we stayed in was compact but perfectly adequate. Hot shower, comfy bed, coffee machine and wifi were all welcome. We liked the vintage chic decor and real paintings, and the area was really vibrant. The u bahn stop for rosenthaler platz was just over the road, as was a pleasant park with a bar and restaurant. Lots of choices for places […] to eat and drink around, and nice boutiquey shops. My only issues with the apartment were rather dirty toilet and and kitchen utensils. Normally i would overlook this as the rest of the place was spotless but since you pay extra for a cleaner i was slightly annoyed. Staff at the agency were really pleasant and helpful though. Read moreGenuine Hotels.com guest review
Very friendly and welcoming service, perfect if you don't want the restrictions of staying in a hotel, as able to come and go as you please. Lots of local shops, bars and restaurants. Excellent access to the public transport. Modern, spacious and comfortable accommodation with all amenities and will certainly stay again when visiting Berlin.Genuine Hotels.com guest review
"5 stops away from the the Alexander platz"
I enjoyed the stay but the pictures that were shown was some other apartment and i was given some other. The guy speaks English and was nice. I asked him and he looked for another apartment 2 blocks away. Also belongs to the come home apartments. So, be sure to ask which apartment as the one i was given was on 4th floor , no lift and the furniture was […] really old with no view outside the window. Also, the address mentioned is of the office but the apartments are about 400-500 meters from there. I got the email just one day before leaving that i have to come to another address. Thank God i checked it. People are nice but they have just started this business so alot of misunderstandings. Otherwise, the apartments were spacious and close to the Tram. Area is nice with shops and sucure. Altogether i enjoyed Berlin alot. Read moreGenuine Hotels.com guest review
Very good apartment for luxury!Genuine Hotels.com guest review
"A convenient apartment in a convenient location"
In short: everything was comfortable, and everything worked. The bed was comfortable, the internet worked, the water pressure in the shower was fine, the refrigerator and the washing machine worked fine, etc., etc. The location is right near a tram stop and just a few stops from Alexanderplatz, the trams run quite often, there are some nice restaurants […] in the area. I'd certainly stay there again. Read moreGenuine Hotels.com guest review
"Berlin ist eine Reise wert"
Die Lage des Appt.hauses ist ruhig und zentral gelegen. Bis Alexanderplatz nur wenige Stationen. Bäckerei, Restaurant, Kaffeehaus sind in nächster Nähe. Das Wichtigste: es ist ruhig. Am Morgen hört man bestenfalls Kinder auf dem Weg zur Schule oder zum Kindergarten. Das Appartement verfügt über alle Annehmlichkeiten; auch der Innenhof lädt zum Verweilen […] ein. Wir kommen sicher wieder! Read moreGenuine Expedia guest review
"Nice appartment in the best hood of Berlin"
The service from the rental company was very good. The flat was nice and cosy, and well equipped with free wifi, wahing machine, etc. It was situated at Prenzlauer Berg Alle which is a road with much trafic. If you dont like noise - ask for a room facing the court yard. Prenzlauer Berg is the best neigbourhood in Berlin. You find good cafes, bakeries […] and restaurants as well as a super saturday market at Kolwitz Sq. Read moreGenuine Hotels.com guest review
"Lägenhet med "hemmakänsla""
Lägenheten och servicen var bra och utcheckningen var mycket bekväm då man enbart behövde lämna nycklar i en brevlåda i lägenhetens trappuppgång. Det var dock lite svårt att hitta till kontoret där incheckning skulle ske.Genuine Hotels.com guest review
"Forkert opgivet adresse"
Vi valgte bevidst lejligheden da den iflg hotels.com ligger 200 meter fra U-bahn metro. (Er afmærket på kortet) Det viser sig at lejlighederne (og ikke deres kontor) ligger på Prenzlauer Alle 220 istedet. Dvs ca 800 meter fra den nærmeste metro station! Det er svært at tro at det ikke er en bevidst fejl fra ejernes side! (Kontoret er beliggende på Kollwitz […] Strasse) Lejligheden var knap så flatterende som på billederne. Meget lille, dårlige senge og ingen udsigt. Personalet virkede dog meget venlige. Kunne dog ikke se at den forkerte adresse skulle være et problem. Området Prenzlauerberg er dog helt enestående. Med fantastiske cafeer, restauranter og butikker. Read moreGenuine Hotels.com guest review
"Kanonbra läge och fin lägenhet!"
Vi bodde på en liten gata ett stenkast från restauranger och den stora gatan shönhauser allé. 3 minuters promenad till tunnelbanan och 1 minut till närmsta restaurang. Helt prefekt läge i den mysigaste och inte så turistiga delen av Berlin. Rymlig lägenhet med mycket trevlig inredning och trevlig personal när vi hämtade nyckeln. Bra pris :)Genuine Hotels.com guest review
"schaut sehr nett aus...."
aber ich denke man kann sich auch woanders umsehen. Die Zimmer sind zweckmäßig - mehr nicht. Am meisten stört das man hier eigentlich ein Appartment nimmt um einen Aufenthaltsraum zu haben um zusammenzusitzen aber im Endeffekt sind es 2 Schlafzimmer wo ein Tisch und 4 Sessel beigestellt sind! In dem einen Raum fehlt der Fernseher! Für 10 Euro mehr pro […] Nacht und Zimmer bekommt man ein Hotelzimmer mit Frühstück wenn man gut sucht ..... Read moreGenuine Hotels.com guest review
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