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Grand Hotel Tien Shan, Almaty

115 Bogenbay Batyr Street, Almaty, 050000, Kazakhstan, ‏‎800-491-6126
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Location.
Situated in the heart of Almaty, Grand Hotel Tien Shan is close to Almaty Opera House, Almaty Cathedral, and 28 Panfilov Heroes Memorial Park. Also nearby are Republic Square and National Museum of Kazakhstan.

Hotel Features.
Grand Hotel Tien Shan has a full-service spa, 3 indoor swimming pools, an indoor pool, and a steam room. Complimentary wireless and wired high-speed Internet access is available in public areas and a computer station is located on site. Business amenities at this 4-star property include a business center, meeting rooms, and limo/town car service. This spa hotel offers a restaurant, a coffee shop/café, and a bar/lounge. A complimentary breakfast is served each morning. Additional amenities include a fitness center, a sauna, and multilingual staff. For a surcharge, guests have access to a roundtrip airport shuttle (available 24 hours). This is a smoke-free property.

Guestrooms.
The 78 air-conditioned guestrooms at Grand Hotel Tien Shan include minibars and safes. Guests can use the in-room complimentary wireless and wired high-speed Internet access. Televisions are equipped with satellite channels. All accommodations provide desks and phones. Bathrooms offer bathtubs or showers, bathrobes, hair dryers, and slippers. Additional amenities include complimentary toiletries and blackout drapes/curtains. In addition, a turndown service is offered nightly, housekeeping is available daily, and amenities available on request include hypo-allergenic bedding.

Excellent4.3 / 5
  • I stayed one night while transiting through Almaty on a business trip. The hotel is 3…Dec 20, 2014
  • So amazing. Hard to put into words how great this trip was and the hotel was an essential…Dec 18, 2014
See all 39 Hotels.com reviews
From 75 reviewsTripAdvisor Traveller Rating

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Hotel Info: ‎866-539-8117‎

from $121
  • Standard Double Room
  • Superior Room
  • Executive Suite
  • Junior Suite
  • Standard Single Room
  • Deluxe Double Room

At a glance

Key facts

Hotel size

  • This hotel has 78 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • If you require a visa to enter the country, your hotel may be able to help with the supporting documents needed to obtain one *

Travelling with others

Children

  • Up to 3 children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare

Pets

  • No pets or service animals allowed

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Other information

  • Smoke-free property

Policies

If you require a visa to enter the country, your hotel may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the hotel via the contact details included on your booking confirmation. The hotel may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the hotel and yourself.

Guests under 18 years old are not allowed in the spa.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Early check-in can be arranged for an extra charge

Late check-out can be arranged for an extra charge

Rollaway beds are available for KZT 9000 per night

Airport shuttle service is offered for an extra charge of KZT 5500 per vehicle (one way)

In the hotel

Food and drink
  • Free hot/cold buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in the lobby
Things to do
  • Number of indoor pools - 3
  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Pool sun loungers
  • Steam room
  • Sauna
Working away
  • Business center
  • Number of meeting rooms - 4
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 9555
  • Conference space size (meters) - 888
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk

In the room

Home comforts
  • Climate control
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Bali has 5 treatment rooms including rooms for couples. Services include hot stone massages, Thai massages, massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

Guests under 18 years old are not allowed in the spa.

Dining

Restaurant Nauryz - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Kezdesu - This lobby lounge specializes in international cuisine. Open 24 hours.

L Fame Lounge and Leisure - This café specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Cigar Club - This bar specializes in international cuisine and serves dinner only.

Grand Hotel Tien Shan, Almaty’s small print

Policies

If you require a visa to enter the country, your hotel may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the hotel via the contact details included on your booking confirmation. The hotel may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the hotel and yourself.

Guests under 18 years old are not allowed in the spa.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Early check-in can be arranged for an extra charge

Late check-out can be arranged for an extra charge

Rollaway beds are available for KZT 9000 per night

Airport shuttle service is offered for an extra charge of KZT 5500 per vehicle (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Grand Hotel Tien Shan, Almaty

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