Very nice cozy, very nice grounds, polite and nice reception. A little bit outside of town but we brought our bikes so it was no problem as the bike path is near and take you to the Rideau Canal in no time. We enjoyed and would return again.Genuine Hotels.com guest review
"Not a monster hotel, a pleasant place to stay"
A somewhat old fashion motel, but in very nice condition with a pretty setting for an urban/suburban motel. The room was clean and nicely furnished with comfortable bed and a nice big screen TV, mini-frig and free WiFi. Staff was very nice. When back in Ottawa, I will book a room at the Rideau Heights Inn.Genuine Hotels.com guest review
"Close to Airport"
The Rideau Heights Inn is close to all the aviation dependent businesses in Nepean yet has a distinctly rural aspect with its motel style accommodations. Rooms need microwaves.Genuine Hotels.com guest review
"great low cost alternative"
new bed, large room. nice modern flat screen TV. not close to much (you can walk to some dining options) but if you have a car this place is great value for money.Genuine Hotels.com guest review
"No Breakfast what so ever"
This hotel calls coffee breakfast. The hotel is far from any attractions. I would not recommend itGenuine Hotels.com guest review
"Quiet comfortable hotel"
Good location, quiet and cleanGenuine Hotels.com guest review
"We were not too close to downtown..."
The people were nice, the beds were comfortable, the setting was pretty, and food was not too far away. We would stay here again.Genuine Hotels.com guest review
"Best bed ever!"
We enjoyed our stay and were very comfortable in our room, This was the most comfortable bed I have ever had away from home.Genuine Hotels.com guest review
not a great location///over priced....should be $50Genuine Hotels.com guest review
The TV in the room was without remote control, asked the front desk if it was missing, they answer me that it is normal, they is no remote control. A 100 $ deposit was taken to cover any trash the occupant may have done !!!! The so called continental breakfast is a joke.Genuine Hotels.com guest review
"Perfectly reasonable motel"
This was a last minute, on-line booking to accommodate an itinerary change caused by snow-storms in Toronto. I did not twig that this this is a motel when I booked and it was a little further from Ottawa Airport than I had realized. However, the room was comfortable, the WiFi was free, there was coffee in the room and the receptionist was friendly and […] helpful. I was not asking for a lot but the hotel did the job admirably. Read moreGenuine Expedia guest review
"The room was clean and warm."
The stay was ok. I had stated on-line that I had a dog that was over 20lbs. They failed to read the comment and when I got there they were upset that my dog was so big. They reluctantly gave me a room and eventually made me feel comfortable being there.I felt stressed about the stay.Genuine Hotels.com guest review
chosen for location but just a middle of the road motelGenuine Expedia guest review
Perhaps the finest hotel I've ever stayed in at this price. Friendly staff. Spotless clean. Large room. Comfortable king-size bed. New TV. Fast wireless. Large mini-fridge. My stay was business related so the location of the hotel did not bother me (in fact it is great, it is easy to access and you do not have to go downtown), however I would imagine […] that if you were coming to Ottawa as a tourist you may not want to be so far away from the traditional tourist sites. Read moreGenuine Hotels.com guest review
"Close to the Ottawa Airport"
I was surprised when I checked in. The man at the desk was only too pleased to tell me that Expedia overcharged me for a room I could have booked directly and saved $20. The room was comfy enough but the bed was so soft, both my husband and I woke up with very sore backs.Genuine Expedia guest review
"Met my needs"
It had a very helpful staff. The grounds and rooms were clean. The breakfast was a little lacking. It served the needs of that weekend.Genuine Expedia guest review
"Nice hotel in a quiet country-ish setting."
Wanted to stay here because the land was part of my grandmother's property in the thirties, and I spent much of my childhood in this area. I had to leave one day early, and couldn't find the appropriate way to report this to Expedia on my laptop. I am a senior, and hearing impaired and was very impressed and grateful to the Manager at the desk as I […] was checking out, because she made a phone call on my behalf and explained all. A big help - I was very impressed. Read moreGenuine Expedia guest review
"Good value for the money"
We came to Ottawa for the Canadian Army Run and needed a room for Saturday night. The room was clean and nicely appointed. I got what I expected.... a good night sleep on a comfortable bed in preparation for the half marathon. The location is conveniently located for food and shopping too. We will be back when we need a room in Ottawa. The front desk […] person was very friendly and helpful. Read moreGenuine Hotels.com guest review
"Pleasure in the Pines"
Lovely grounds. The bed wasn't comfortable and the floor needed vacuuming. Nice to have a quick little breakfast.Genuine Hotels.com guest review
We chose this motel because we were travelling with our dog. We had 3 adults and paid the additional fee for the additional person - so there was no question the hotel knew how many people were coming. First they had trouble finding my reservation (had first and last names mixed up some how). Then the room had no towels (only a bath mat and 2 face cloths. […] Finally - when it was time to pull out the sofa bed to retire for the night we discovered there was no sheets or blankets - either on the bed or in the drawers. All the missing linens were provided when we asked for them - but my expectations were that this should not have required multiple trips to the front desk. While there is a nice lawn area for taking the dog outside - I would not recommend this motel. Read moreGenuine Expedia guest review
"#1 accommodation for pet owners"
Beautiful grounds with a large green area out front that was great for our dog. Nice location close to restaurants and amenities but not on a busy street itself. Had an incovieniently slow check-in but the staff was very friendly and helpful.Genuine Hotels.com guest review
We had a fabulous stay here, and the owners were very accommodating, very friendly and helpful. The room was immaculate and comfortable. I highly recommend Reideau Heights and will finitely look it up next time I am there thank you!Genuine Hotels.com guest review
"overnight stay from an engagement party"
although we only stayed one night. we found the room spacious & clean. We would definitely come back and stay longer. I have already recommended this hotel to our family & friends.Genuine Hotels.com guest review
Well kept and clean but needs sound proofing and remote for tv, had to go through stations manuallyGenuine Expedia guest review
"Good, clean basic accommodations"
Staff very helpful; good value for money; great for pets.Genuine Hotels.com guest review
Great experience overall; easy to find, friendly hotel staff. I did make the reservation through Expedia and everything went smooth.Genuine Expedia guest review
Great location close to carlton university. I like the service and staff. Good breakfast. Nice trees. Big tv and wireless.Genuine Expedia guest review
"To expensive for what it offers"
Too expensive for the kind of hotel it is. No amenities like swimming pool, gym, etc. The fridge in the room is too tiny and hardly cools my drinks after hours of putting them in the fridge. The Air conditionally is too loud and had to turn it off and sleep in the cold. Yet the price difference from a different hotel's suite with full kitchen and gymnasium […] is less than $20. I will never use Rideau Heights Inn again. Read moreGenuine Hotels.com guest review
Wanted a hotel close to the airport. It was neither close to the airport nor the downtown. The nearest restaurant was 15minutes walk away and the morning breakfast at the hotel was cereals set up on a table next to the front desk. Stay away. And yes, they at once take away $100 as a security the moment you check in, despite having payed for the room […] in advance. Read moreGenuine Expedia guest review
Nice and clean room. Great service with the front desk. But the heater wasn't on for the room when we check in so the bed was cold. It took a while for the room to heat up. Over all is a great place to spent a night.Genuine Hotels.com guest review
Keep it up !!!Genuine Hotels.com guest review
"Not worth the price."
The hotel (INN) was OK. Upon checking in, I told the man behind the counter that I'm really tired it was a long long day..my credit card was giving me trouble and I was pondering what on earth could be the problem.. The man asked me "why are you looking me like that?" I said "excuse me? I'm trying to sort out a problem with my card". He shrugged his […] shoulders and cracked a few "women with credit cards" jokes with my husband. NOT FUNNY...and sexist. The cleaning lady was rude when I told her that I don't need her to clean up because we were still using the room. Her eyes bulged and exclaimed "what???!! I'll be back in half an hour to clean!!" I will never stay here again. I wish I could get my money back. Read moreGenuine Expedia guest review
The staff were very friendly and the room was simple and clean. I totally enjoyed my stay! There was even complimentary muffins and tea/coffee for breakfast!Genuine Expedia guest review
"Nice Hotel near the Airport"
Needed to stay in a Hotel near the airport because of typical bad Ottawa weather in January. With at least 15 cm of snow falling overnight, the roads were horrible and some of the main roads were closed due to accidents. This Hotel is only a couple of kilometres from the airport so I made it with time to spare. Very convenient location.Genuine Expedia guest review
our stay was good however the hotel was not prepared for our stay. Dirty towels in the bottom drawer of the dresser. Even having our reservation of 3 adults and a child no extra pillows or bedding in the room for the pull out bed. We had to go and get the supplies from the office. I did let them know that I was not happy they were not organized for […] us. Other than that the staff was pleasant they managed to have the continental breakfast early for us and that was great. Read moreGenuine Hotels.com guest review
Very functional rooms. Bed was like sleeping on a cloud. Worked for me, but my husband needs a firm mattress. Would have expected more considering the cost of the room.Genuine Expedia guest review
Bed was too soft, room temperature difficult to regulate and not enough bedding to keep warm. Staff was very helpful and very flexible in extending the check-in and check-out times as the motel was not busy.Genuine Expedia guest review
"Close to amenities such as stores, restaurants"
The hotel was clean and welcoming. The desk clerks were polite, friendly and helpful. The room wasn't luxurious, nor was it expected to be, but it was clean and comfortable. Only small issue was with noisy heating unit, similar to AC but hot. Nice that parking is included and at your door. Not many such facilities in the city. Would enjoy relaxing under […] a tree on the premises. We would return for overnight, affordable stay. Read moreGenuine Hotels.com guest review
This was meant to be a place to sleep - arrived 10pm, checked out 6am. The bed was one of the most comfortable ones I've ever slept on in a hotel or motel. The room had that smell when someone has previously smoked in it and they've used some sweet smelling product to cover it - not bad, just noticeable. Excellent service. And an 8 minute drive to the […] airport. All around a great (brief) stay. Read moreGenuine Hotels.com guest review
Accommodating staff, peaceful surroundings :)Genuine Hotels.com guest review
"Practical location for the business we did."
Was nice and quiet. Had a good time. Thank youGenuine Expedia guest review
"Was non smoking but still smelled like smoke."
Room smelled a bit like smoke. Lots of people hanging outside rooms smoking. Rooms a bit dated.Genuine Expedia guest review
"Pleasant, quiet motel not too far from airport."
We stayed here during a brief visit to Ottawa. The room was fine, if unremarkable except for the very large, very sharp flatscreen tv that we used to play movies from my iPhone. Morning breakfast was basically coffee and cereal. Location for us could have been better; it's not very near downtown buses or O-Train, forcing us to rely on expensive taxis […] more than we would have liked. Read moreGenuine Expedia guest review
Staff was friendly, and the room definitely met my expectations for a motel. Good option if you are looking for a cheaper place and you don't need to stay downtown.Genuine Hotels.com guest review
"Worked well for us"
Great access to south Ottawa. Clean, comfortable, convenient and quiet but not special.Genuine Expedia guest review
"Good stop near to city centre"
This is a very clean motel. It is just a short drive into city centre. Free parking. Complementary breakfast not that great, but ok if you just want a bowl of cereal and coffee. Staff could be just a little more friendly, but were efficient.Genuine Expedia guest review
"The Hotel Surprised Me"
I initially took a room at this hotel because I had to travel to Ottawa on business at the last minute and all the regular hotels I stay at were fully booked. Because I was desperate, I made a reservation at Rideau Heights because they had one room left. When I arrived my first impression was pretty rough but the desk clerk was excellent and the room […] was clean and well equipped. The in wall ac/heat unit was noisy and needs upgrading. I had no problem with their internet, got a great night's sleep on a good bed. While I do not normally stay in off brand hotels, if I find myself in a similar circumstance in the future, Rideau Heights will be my first choice. Read moreGenuine Hotels.com guest review
"Nice quiet motel"
There were no quality issues with the room; it was spacious and clean. There were only two issues: (1) it seemed quite pricy for what I got (but most of Ottawa is grossly overpriced in my opinion); (2) I had informed the check-in person of my early departure time and he said he would tell the morning person to put out the food early for me (coffee etc.), […] but this was not done and I got no breakfast. The location is back from the road in a nice quiet location, surrounded by trees. I would probably stay there again. Read moreGenuine Expedia guest review
Enjoyed the front yard with Adirondack chairs. Ate our supper under the trees. Was nice a motel with a yard.Genuine Expedia guest review
The fellow that they had on after the 3pm shift knew nothing about why the TV didn't work and said he wasn't allowed to touch more than the up/down arrows, which of course I had already done. After an hour waiting to get through to the manager, I was switched rooms but unfortunately my wake up request didn't follow or my request for an early morning […] taxi to the airport. Of course that 10 minutes caused me to miss automated check-in and thus catching my flight. Fourteen hours and a few hundred dollars poorer, I finally reached my destination...not a happy camper Read moreGenuine Hotels.com guest review
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