All hotels in Ottawa, Ontario, Canada
1 room, 2 adults
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72 Rideau Heights Drive, Ottawa, ON, K2E 7A6, Canada, ‏‎800-491-6126
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3.8 / 5Good

Score breakdown (from 122 reviews)

Average rating for:

  • Cleanliness
    4.1
  • Service
    3.8
  • Comfort
    3.8
  • Condition
    3.8
  • Neighborhood
    3.9
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4.0 / 5Excellent
I enjoyed staying at hotel because of the nice staff, clean rooms and peaceful location. I did not like having to taxi into town (there are no convenient metro or bus stops by this hotel).
Genuine Expedia guest review
Other trip May 29, 2015
A Traveler
US
3.0 / 5Good
"will do"
OK motel.friendly staff.located near main highways. For the price, one night stay was OK.
Genuine Hotels.com guest review
1 night family trip Apr 19, 2015
A Traveler
US
4.0 / 5Excellent
"Canada Day"
Very nice cozy, very nice grounds, polite and nice reception. A little bit outside of town but we brought our bikes so it was no problem as the bike path is near and take you to the Rideau Canal in no time. We enjoyed and would return again.
Genuine Hotels.com guest review
1 night trip Jun 30, 2014
Richard
US
4.0 / 5Excellent
"Not a monster hotel, a pleasant place to stay"
A somewhat old fashion motel, but in very nice condition with a pretty setting for an urban/suburban motel. The room was clean and nicely furnished with comfortable bed and a nice big screen TV, mini-frig and free WiFi. Staff was very nice. When back in Ottawa, I will book a room at the Rideau Heights Inn.
Genuine Hotels.com guest review
1 night trip May 27, 2014
A Traveler
US
4.0 / 5Excellent
Wi-Fi was very poor; most times it didn't work at all. Beds...... could feel every spring, very old and tired mattresses and pillows that felt like rocks, very uncomfortable sleeping. I think I paid way too much, for just a run of the mill Motel.
Genuine Venere guest review
Other trip Mar 17, 2014
A Traveler
US
5.0 / 5Outstanding
"Close to Airport"
The Rideau Heights Inn is close to all the aviation dependent businesses in Nepean yet has a distinctly rural aspect with its motel style accommodations. Rooms need microwaves.
Genuine Hotels.com guest review
2 night business trip Feb 19, 2014
Allen Barnett
US
5.0 / 5Outstanding
"great low cost alternative"
new bed, large room. nice modern flat screen TV. not close to much (you can walk to some dining options) but if you have a car this place is great value for money.
Genuine Hotels.com guest review
1 night trip Aug 28, 2013
Bob
US
1.0 / 5Poor
"No Breakfast what so ever"
This hotel calls coffee breakfast. The hotel is far from any attractions. I would not recommend it
Genuine Hotels.com guest review
1 night family trip Aug 17, 2013
Anto
US
4.0 / 5Excellent
"Quiet comfortable hotel"
Good location, quiet and clean
Genuine Hotels.com guest review
1 night trip with friends Jul 4, 2013
A Traveler
US
5.0 / 5Outstanding
"We were not too close to downtown..."
The people were nice, the beds were comfortable, the setting was pretty, and food was not too far away. We would stay here again.
Genuine Hotels.com guest review
2 night trip Jun 30, 2013
Vicki
US
5.0 / 5Outstanding
"Best bed ever!"
We enjoyed our stay and were very comfortable in our room, This was the most comfortable bed I have ever had away from home.
Genuine Hotels.com guest review
5 night business trip Apr 10, 2013
K Standard
US

The following English reviews were posted by hotels.com guests from other countries:

2.0 / 5Fair
"its ok"
it was not bad not great
Genuine Hotels.com guest review
1 night business trip Aug 14, 2015
A Traveler
CA
4.0 / 5Excellent
"Very comfortable with a nice setting"
The rooms were clean, and the bed very comfortable. The hotel is in a nice setting with a park-like as a central courtyard. The WiFi service was excellent. It is also located not far from amenities in Nepean and only a short drive from Ottawa. The breakfast though was quite minimal - just coffee, cereal, muffins.
Genuine Hotels.com guest review
2 night romance trip Jul 31, 2015
Doug
CA
5.0 / 5Outstanding
"Nice little hideaway.!!!"
First time there, enjoyed it so much we stayed another night. Rooms were clean, staff was very friendly. Breakfast consisted of coffee, tea, cereal and fresh muffins. Nice quiet neighbourhood, nestled between a campground and a nice neighbourhood. Close to everything. Almost makes you feel like you are in the country.
Genuine Hotels.com guest review
1 night family trip Jun 6, 2015
Sue
CA
4.0 / 5Excellent
"Okay to good room!"
We were 2 adults and 2 children. Room was clean, as was the washroom. Clean towels and sheets. Staff was friendly. I really love the spot, price was good. Breakfast ok. I would stay here again!
Genuine Hotels.com guest review
1 night family trip May 2, 2015
Richard
CA
4.0 / 5Excellent
"Reasonable"
Reasonably priced for what you get.
Genuine Hotels.com guest review
1 night family trip Mar 28, 2015
A Traveler
CA
3.0 / 5Good
"Nice hotel"
Too far away from the bus station, but close to the airport. Don't book this one if you are planning to take the bus as your main transportation. But if you rent a car or take a taxi, you can go for this one. Clean room, quite place, nice staff.
Genuine Expedia guest review
Other trip Jan 18, 2015
Mace
CA
4.0 / 5Excellent
"Nice quiet, clean motel for a winter stopover"
Not a lot of frills, but the room was very clean and comfortable, the decor updated and tasteful and the beds comfortable. Property looks very nice, although it was snow covered in January!
Genuine Expedia guest review
Other trip Jan 9, 2015
Rob
CA
3.0 / 5Good
"over priced"
not a great location///over priced....should be $50
Genuine Hotels.com guest review
1 night business trip Nov 19, 2014
A Traveler
CA
3.0 / 5Good
"better available"
The TV in the room was without remote control, asked the front desk if it was missing, they answer me that it is normal, they is no remote control. A 100 $ deposit was taken to cover any trash the occupant may have done !!!! The so called continental breakfast is a joke.
Genuine Hotels.com guest review
1 night business trip Dec 9, 2014
Philippe
CA
4.0 / 5Excellent
"Perfectly reasonable motel"
This was a last minute, on-line booking to accommodate an itinerary change caused by snow-storms in Toronto. I did not twig that this this is a motel when I booked and it was a little further from Ottawa Airport than I had realized. However, the room was comfortable, the WiFi was free, there was coffee in the room and the receptionist was friendly and helpful. I was not asking for a lot but the hotel did the job admirably.
Genuine Expedia guest review
Other trip Dec 13, 2014
David
CA
3.0 / 5Good
"The room was clean and warm."
The stay was ok. I had stated on-line that I had a dog that was over 20lbs. They failed to read the comment and when I got there they were upset that my dog was so big. They reluctantly gave me a room and eventually made me feel comfortable being there.I felt stressed about the stay.
Genuine Hotels.com guest review
1 night family trip Dec 1, 2014
A Traveler
CA
2.0 / 5Fair
"x"
chosen for location but just a middle of the road motel
Genuine Expedia guest review
Other trip Dec 2, 2014
A Traveler
CA
5.0 / 5Outstanding
"Great Deal"
Perhaps the finest hotel I've ever stayed in at this price. Friendly staff. Spotless clean. Large room. Comfortable king-size bed. New TV. Fast wireless. Large mini-fridge. My stay was business related so the location of the hotel did not bother me (in fact it is great, it is easy to access and you do not have to go downtown), however I would imagine that if you were coming to Ottawa as a tourist you may not want to be so far away from the traditional tourist sites.
Genuine Hotels.com guest review
1 night business trip Nov 11, 2014
A Traveler
CA
3.0 / 5Good
"Close to the Ottawa Airport"
I was surprised when I checked in. The man at the desk was only too pleased to tell me that Expedia overcharged me for a room I could have booked directly and saved $20. The room was comfy enough but the bed was so soft, both my husband and I woke up with very sore backs.
Genuine Expedia guest review
Other trip Oct 27, 2014
Chris
CA
5.0 / 5Outstanding
"Met my needs"
It had a very helpful staff. The grounds and rooms were clean. The breakfast was a little lacking. It served the needs of that weekend.
Genuine Expedia guest review
Other trip Oct 16, 2014
A Traveler
CA
4.0 / 5Excellent
"Nice hotel in a quiet country-ish setting."
Wanted to stay here because the land was part of my grandmother's property in the thirties, and I spent much of my childhood in this area. I had to leave one day early, and couldn't find the appropriate way to report this to Expedia on my laptop. I am a senior, and hearing impaired and was very impressed and grateful to the Manager at the desk as I was checking out, because she made a phone call on my behalf and explained all. A big help - I was very impressed.
Genuine Expedia guest review
Other trip Oct 11, 2014
Ann
CA
4.0 / 5Excellent
"Good value for the money"
We came to Ottawa for the Canadian Army Run and needed a room for Saturday night. The room was clean and nicely appointed. I got what I expected.... a good night sleep on a comfortable bed in preparation for the half marathon. The location is conveniently located for food and shopping too. We will be back when we need a room in Ottawa. The front desk person was very friendly and helpful.
Genuine Hotels.com guest review
1 night trip Sep 20, 2014
Dave & Lori
CA
4.0 / 5Excellent
"Pleasure in the Pines"
Lovely grounds. The bed wasn't comfortable and the floor needed vacuuming. Nice to have a quick little breakfast.
Genuine Hotels.com guest review
2 night trip Aug 26, 2014
A Traveler
CA
2.0 / 5Fair
"Disappointed"
We chose this motel because we were travelling with our dog. We had 3 adults and paid the additional fee for the additional person - so there was no question the hotel knew how many people were coming. First they had trouble finding my reservation (had first and last names mixed up some how). Then the room had no towels (only a bath mat and 2 face cloths. Finally - when it was time to pull out the sofa bed to retire for the night we discovered there was no sheets or blankets - either on the bed or in the drawers. All the missing linens were provided when we asked for them - but my expectations were that this should not have required multiple trips to the front desk. While there is a nice lawn area for taking the dog outside - I would not recommend this motel.
Genuine Expedia guest review
Other trip Sep 2, 2014
A Traveler
CA
4.0 / 5Excellent
"#1 accommodation for pet owners"
Beautiful grounds with a large green area out front that was great for our dog. Nice location close to restaurants and amenities but not on a busy street itself. Had an incovieniently slow check-in but the staff was very friendly and helpful.
Genuine Hotels.com guest review
1 night trip Aug 13, 2014
A & W
CA
5.0 / 5Outstanding
"Excellent stay"
We had a fabulous stay here, and the owners were very accommodating, very friendly and helpful. The room was immaculate and comfortable. I highly recommend Reideau Heights and will finitely look it up next time I am there thank you!
Genuine Hotels.com guest review
1 night family trip Jul 15, 2014
Colette
CA
5.0 / 5Outstanding
"overnight stay from an engagement party"
although we only stayed one night. we found the room spacious & clean. We would definitely come back and stay longer. I have already recommended this hotel to our family & friends.
Genuine Hotels.com guest review
1 night trip Jun 21, 2014
Susan
CA
3.0 / 5Good
"Convient"
Well kept and clean but needs sound proofing and remote for tv, had to go through stations manually
Genuine Expedia guest review
Other trip Jun 13, 2014
A Traveler
CA
4.0 / 5Excellent
"Good, clean basic accommodations"
Staff very helpful; good value for money; great for pets.
Genuine Hotels.com guest review
1 night family trip Apr 23, 2014
A Traveler
CA
5.0 / 5Outstanding
"Great experience"
Great experience overall; easy to find, friendly hotel staff. I did make the reservation through Expedia and everything went smooth.
Genuine Expedia guest review
Other trip May 9, 2014
Kosusi
CA
4.0 / 5Excellent
"Quiet hotel"
Great location close to carlton university. I like the service and staff. Good breakfast. Nice trees. Big tv and wireless.
Genuine Expedia guest review
Other trip May 8, 2014
A Traveler
CA
1.0 / 5Poor
"To expensive for what it offers"
Too expensive for the kind of hotel it is. No amenities like swimming pool, gym, etc. The fridge in the room is too tiny and hardly cools my drinks after hours of putting them in the fridge. The Air conditionally is too loud and had to turn it off and sleep in the cold. Yet the price difference from a different hotel's suite with full kitchen and gymnasium is less than $20. I will never use Rideau Heights Inn again.
Genuine Hotels.com guest review
1 night trip Apr 1, 2014
A Traveler
CA
2.0 / 5Fair
"Awful Location"
Wanted a hotel close to the airport. It was neither close to the airport nor the downtown. The nearest restaurant was 15minutes walk away and the morning breakfast at the hotel was cereals set up on a table next to the front desk. Stay away. And yes, they at once take away $100 as a security the moment you check in, despite having payed for the room in advance.
Genuine Expedia guest review
Other trip Apr 6, 2014
A Traveler
CA
4.0 / 5Excellent
"Great room."
Nice and clean room. Great service with the front desk. But the heater wasn't on for the room when we check in so the bed was cold. It took a while for the room to heat up. Over all is a great place to spent a night.
Genuine Hotels.com guest review
1 night business trip Mar 27, 2014
Tommy
CA
4.0 / 5Excellent
"Excellent"
Keep it up !!!
Genuine Hotels.com guest review
1 night trip Feb 23, 2014
Sudeep
CA
3.0 / 5Good
"Not worth the price."
The hotel (INN) was OK. Upon checking in, I told the man behind the counter that I'm really tired it was a long long day..my credit card was giving me trouble and I was pondering what on earth could be the problem.. The man asked me "why are you looking me like that?" I said "excuse me? I'm trying to sort out a problem with my card". He shrugged his shoulders and cracked a few "women with credit cards" jokes with my husband. NOT FUNNY...and sexist. The cleaning lady was rude when I told her that I don't need her to clean up because we were still using the room. Her eyes bulged and exclaimed "what???!! I'll be back in half an hour to clean!!" I will never stay here again. I wish I could get my money back.
Genuine Expedia guest review
Other trip Feb 18, 2014
Angry
CA
5.0 / 5Outstanding
"Enjoyable Stay!"
The staff were very friendly and the room was simple and clean. I totally enjoyed my stay! There was even complimentary muffins and tea/coffee for breakfast!
Genuine Expedia guest review
Other trip Feb 7, 2014
Ellen
CA
3.0 / 5Good
"Nice Hotel near the Airport"
Needed to stay in a Hotel near the airport because of typical bad Ottawa weather in January. With at least 15 cm of snow falling overnight, the roads were horrible and some of the main roads were closed due to accidents. This Hotel is only a couple of kilometres from the airport so I made it with time to spare. Very convenient location.
Genuine Expedia guest review
Other trip Jan 28, 2014
Jill
CA
4.0 / 5Excellent
"Leisure stay"
our stay was good however the hotel was not prepared for our stay. Dirty towels in the bottom drawer of the dresser. Even having our reservation of 3 adults and a child no extra pillows or bedding in the room for the pull out bed. We had to go and get the supplies from the office. I did let them know that I was not happy they were not organized for us. Other than that the staff was pleasant they managed to have the continental breakfast early for us and that was great.
Genuine Hotels.com guest review
1 night trip Jan 13, 2014
A Traveler
CA
3.0 / 5Good
Very functional rooms. Bed was like sleeping on a cloud. Worked for me, but my husband needs a firm mattress. Would have expected more considering the cost of the room.
Genuine Expedia guest review
Other trip Jan 6, 2014
A Traveler
CA
2.0 / 5Fair
Bed was too soft, room temperature difficult to regulate and not enough bedding to keep warm. Staff was very helpful and very flexible in extending the check-in and check-out times as the motel was not busy.
Genuine Expedia guest review
Other trip Jan 1, 2014
A Traveler
CA
4.0 / 5Excellent
"Close to amenities such as stores, restaurants"
The hotel was clean and welcoming. The desk clerks were polite, friendly and helpful. The room wasn't luxurious, nor was it expected to be, but it was clean and comfortable. Only small issue was with noisy heating unit, similar to AC but hot. Nice that parking is included and at your door. Not many such facilities in the city. Would enjoy relaxing under a tree on the premises. We would return for overnight, affordable stay.
Genuine Hotels.com guest review
1 night trip Dec 13, 2013
Jocey D.
CA
4.0 / 5Excellent
"Great stay!"
This was meant to be a place to sleep - arrived 10pm, checked out 6am. The bed was one of the most comfortable ones I've ever slept on in a hotel or motel. The room had that smell when someone has previously smoked in it and they've used some sweet smelling product to cover it - not bad, just noticeable. Excellent service. And an 8 minute drive to the airport. All around a great (brief) stay.
Genuine Hotels.com guest review
1 night business trip Dec 10, 2013
Paul G
CA
5.0 / 5Outstanding
"Great Bed!"
Accommodating staff, peaceful surroundings :)
Genuine Hotels.com guest review
2 night trip Nov 2, 2013
Laurel
CA
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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