"not as described"
The stay started out a bit rough, when we arrived to the complex and the man at reception didn't speak English. I showed him the reservation, so he seemed to understand. He told us to sit while he called the person in charge of that apartment. 40 minutes later, we were still sitting and he was chatting to another reception man. We asked again and he […] seemed to get upset, but he made a phone call and the man in charge of the apartment came down within a minute, so I don't think reception made any call the first time. The owner didn't speak much English either, but asked us if one bed was fine. I had requested 2 twins, but the other option listed was 1 king, so I said ok. It was double, if not a small queen (and old & firm). The safe was also locked, so it was unusable, but we didn't realize this until after he had gone. Those were the negatives. It is a great walkable location, and the water pressure in the shower was great. The WiFi was also good. I didn't use any part of the kitchenette, so I can't really review that. Read moreGenuine Hotels.com guest review
For the price and quality, everything was okGenuine Hotels.com guest review
"Location was great!"
The location was very good and central to everything we needed. The staff was very nice and brought extras like towels and a hair dryer. There was no couch in the living room, but there were beds instead, which was a little odd for a condo.Genuine Hotels.com guest review
"Helpful staff, ideal for mid-length stay"
The owner was accommodating about extending my reservation at the last minute and helpful about storing luggage, etc. Not a typical hotel, but having the kitchen makes it ideal for a stay of a week or two. Various loud neighbors (music, guitar, barking dogs) amplified by the echoing patio, but other than that, no complaints.Genuine Hotels.com guest review
"its an apartment not a hotel"
The place is fine if you need a kitchen and are looking for a cheap place to stay in for a couple of weeks.Genuine Expedia guest review
"In the center of Santiago!!"
I am not a gambler but this was like a gamble!! I got a room in Santiago for $52 dollars a nite. Very clean room, everything is new, nice bed nice shower, neat kitchen. We wanted some place comfy and close to everywhere . We walked to the Santiago house of Neruda, we had breakfast in a beautiful cafeteria that had awesome bread! Just loved it!!Genuine Expedia guest review
"Good apartment hotel in the city"
Check in and out was fast. My room was clean and internet, cable tv, heat and hot water were good. The bed was comfortable. No breakfast buffet was available.Genuine Expedia guest review
Very nice room, its all you need for a short stay in Santiago. Highly recommended.Genuine Expedia guest review
"Convenient location but noisy"
I stayed 2 nights in a triple efficiency. It was clean and comfy but very noisy. The location was excellent. There was no breakfast and you are only allowed 1 soap and toilet paper roll. The housekeeping is not on weekends so you can only get fresh towels on weekdays. You need to advise ahead of time if you need parking. The parking is not free, although […] I told them I saw free parking online so they didn't charge me. Parking is underground and on site so worth it even if you have to pay the $10 a day. We were showed the unit and given a map and advice on the popular sights so that was nice. Other than noisy neighbors in the surrounding apartments, it was a great value. Read moreGenuine Hotels.com guest review
"HAPPY TO RECOMMEND THE LUNA SUITES."
Good value for the money, good location. Would recommend it. Because it was a bed, the couch in the living room was very uncomfortable to sit on. The chair was good but, unfortunately, there was only one. Perhaps a little more care in cleaning as the night table and lamp by the window were dusty and the toilet seat was loose when we arrived, which should […] have been reported by the cleaning staff. By the following day it was completely unhinged. However, we did not report it until we left so could not fault management. Victor did a great job checking us in and orientating us to the neighborhood, even to walking us to a good restaurant. He also booked a taxi for us to get to the airport which was very helpful as the desk clerk spoke no English at all so couldn't have done it without him. Thank you Victor. Read moreGenuine Hotels.com guest review
"Good room, close to the centre."
Excellent facilities for the price. Kitchen, sofa, big double bed. Bath in bathroom. Great wifi. But not so easy to find as it's located in a big apartment block.Genuine Expedia guest review
Do not rent on weekends.room is not cleaned,you can run out of toilet paper as we did, there is not a spare roll. Saturday night was very noisy in the building partying music I couldn't sleep.Reception personnel not very hhelpfulzgGenuine Hotels.com guest review
"Very nice surprise!"
This was a great place to stay especially for the low price! Very close to major areas and the subway system. The room was very new looking and the bed and bathroom were amazingly clean. The owner was very accomodating with our departure time and pleasant to deal with. Coin laundry and small gym downstairs.Genuine Hotels.com guest review
"Superb location relative to everything"
Arrived 03h and night clerk reached over and handed me my keys, just like that. I was pooped but was in my room within minutes. I spent the following day walking easily into the old center several times, then left the hotel at 04h25 for the airport in a taxi I had reserved. Fantastic stopover, brief but efficacious beyond words.Genuine Expedia guest review
"Luna Suite review"
Great for the price, nice central location and very close to the Santa Lucia metro station so you can get pretty much anywhere very easily. Quite a small room, with either two single beds or a double, plus a roller pull-out bed and another single bed in quite a confined space. Better for 3 people rather than 4. The room gets serviced every weekday and […] they replace towels etc. The wifi was good, the signal dropped at one point but the manager fixed it asap. The front desk staff do not speak any english, and the manager speaks very little so have a phrase book handy if you need anything. It was quite noisy at night time as there were a lot of rooms in a small space. Read moreGenuine Expedia guest review
"Needs to lift it standards"
The first suite offered had an unmade double bed when we requested twin beds. Second suite offered had a freshly made bed in the lounge but a double bed with dirty sheets in the bedroom - luckily I had a sleeping sheet & pillow case. Both beds had really stained smelly blankets.. Finally the third night we both got clean sheets with dirty blankets. […] Floors needed a good scrub into the corners as dust & dirt had accumulated there. Also all the vents in the bathroom were black with dust in both suites. Towels & kitchen were very clean. Manager tried his best but his English very limited & he had no idea re change of linen at all. Reception desk spoke no English at all yet the majority of guests we saw were English speaking. A modern place in a central area but the staff have no idea of cleanliness & for the price we did expect clean linen. Expedia - please check this out as it is a real concern that you recommend this place. Read moreGenuine Expedia guest review
"Goed voor santiago in Chili"
Leuke studio voor lage prijs dicht bij centrum , alles op loop afstand. Keuken en inrichting pover , maar 2 nachten oke.Genuine Hotels.com guest review
Los problemas es que Uds publicitan hotel y en realidad no es. Es un tipo apart. No tiene desayuno y para mi fue un gran inconveniente. Tampoco la habitación tenía TE. En la conserjería que es COMPARTIDA cuando necesité hacer llamado a taxis y minibus para ir al aeropuerto no me lo hicieron porque me dijeron que no les correspondía. Tuve que ir a almacen […] en la misma cuadra para solicitar los servicios de transporte Read moreGenuine Hotels.com guest review
"Boa relação custo x benefício"
Trata-se de um apart hotel. Bom custo-benefício, boa localização, atendimento solícito, porém o apartamento foi disponibilizado com as roupas de cama sujas.Genuine Hotels.com guest review
"BUENAS RELACION PRECIO-CALIDAD"
No es un hotel, es un apart. No tiene servicio de recambio de toallas ni limpieza. Muy buenas ubicación céntrica. Muy buena relación precio-calidad.El edificio está en muy buenas condiciones. El apartamento que alquilé era pequeño, pero con todas las comodidades. Tal vez necesitaría, en la época que me alojé, octubre, aire acondicionado.Muy buena conexión […] WIFI.Lo mejor: el encargado: Sr. Víctor Rother, su excelente atención y predisposición para con el pasajero, hacen que considere la posibilidad de alojarme nuevamente en el Luna Suites. Read moreGenuine Hotels.com guest review
Great location near the center of Santiago de Chile. The apartment was comfortable, clean and the service was great. We also could park the car in the building, what was a great plus as well. I defenitively can recommend the place!Genuine Hotels.com guest review
el edificio donde esta ubicado es bueno pero el celador ue atiende es muy repelente,Genuine Hotels.com guest review
"Mejor que bien."
Lugar cómodo. Bien conectado. Central. Atención muy amable. Lo ofrecido... más una sorpresa, una terraza con una vista urbana genial en la noche.Genuine Hotels.com guest review
Muy bueno todo solo fue un dia pero lindoGenuine Hotels.com guest review
"Hotel bem localizado e agradável."
Bem localizado. Houve um certo mal-entendido com relação ao estacionamento. Na descrição da Expedia constava um valor diário de menos de um dólar (469 pesos), porém, no hotel me disseram que seria 15 dólares por dia. Porisso, o administrador não cobrou nenhuma taxa é me disse para colocar na vaga que era dele. A mangueira do chuveiro estava quebrada. […] Após relatar o problema, o administrador prontamente comprou uma nova e efetuou a troca. Read moreGenuine Expedia guest review
"Ótima localização, flat confortável sem luxo!"
Me senti bem instalada, porém a roupa de cama eu comprei nova, pano de prato da cozinha tb, a limpeza do flat em geral deixa a desejar, o atendimento é nota 10 - esclarecimento sobre a cidade inclusive - vale a pena se hospedar se o seu lance não for luxo, e se estiver disposto a dar uma limpadinha aqui outra acola...rsrs!!!Genuine Expedia guest review
"Preço justo e boa localização"
O apartamento - nao eh um hotel - é confortavel e relativamente espaçoso. Infelizmente, reservamos uma cama de casal e nao havia, apenas 02 de solteiro. O responsavel pelo apto teve extrema boa vontade, mas nao conseguiu solucionar o problema O ponto forte é a localização, que está a poucos passos do metrô, do centro e proximo a mercadinhos que ficam […] aberto ate tarde da noite, e nos socorreram varias vezes. A internet tambem é boa. Ainda, cabe dizer que nao ha troca de toalhas ou limpeza/arrumacao do mesmo. Para nossa estada - 05 dias - foi ok, mas para periodos maiores cabe considerar sobre isso. Read moreGenuine Hotels.com guest review
Uma lástima, a limpeza é péssima, foram 06 dias e o papel higiênico por exemplo, não foi reposto, a limpeza foi efetuada apenas uma vez, o wi-fi era péssimo, o quarto o prédio é barulhento demais, as amenidades, que eles citam no site é um pequeno sabonete para se dividir em dois e tb não foi reposto, o entorno é péssimo o próprio administrador nos […] recomendou a não andar a pé depois das 21:00. Seria mais honesto dizer que é um apart e não se dispóe de certas conveniências como em um hotel. Read moreGenuine Hotels.com guest review
"Boa relação custo benefício em Santiago"
Este tipo de hospedagem é comum em Santiago e consiste em um edifício originalmente residencial que é sublocado para funcionar como flat. Funciona bem por estar próximo ao metrô e a um bom supermercado, e, apesar de localizado no centro fica em uma região agradável conhecida com Paris - Londres. Deixa a desejar por não ter um atendimento específico […] de recepção de hotel e pela limpeza que só funciona de segunda a sexta. Apesar desses detalhes é uma boa opção para quem não quer gastar muito e/ou viaja em grupo. Read moreGenuine Hotels.com guest review
O Apart me surpreendeu! Esperava bem menos! O quarto é amplo, com vista para os andes! Tudo limpo e arrumado . Localização boa. O Sr Victor estava sempre disposto a ajudar! Recomendo!!Genuine Hotels.com guest review
excellent location and good service kitchen and bathroomGenuine Hotels.com guest review
"Hotel muito recomendável, custo muito baixo"
Fique so 2 dias, mais deu vontade de extender as ferias so por causa do Hotel. Excelñente relacao preço - qualidade do quarto, Aproveite !Genuine Expedia guest review
"Ótima localização, limpeza impecável, confortável"
Ótimo, custo benefício, localizado no centro de Santiago, próximo as estações de metro, supermercados e centro histórico.O dono da apart. hotel é muito educado e está sempre querendo ajudar. Nos forneceu um mapa da cidade que mostrava todos os pontos turísticos, estações do metro e como voltar para o aeroporto de ônibus.Genuine Hotels.com guest review
"Muy buen hotel y a un precio conveniente"
Muy buena!Genuine Hotels.com guest review
"Excelente localização, ótimo custo-benefício"
Apartamento bem confortável para 02 pessoas, próximo ao centro e todos os pontos da região, próximo às estações de metrô da principal de linha de Santiago. Chegamos de madrugada e não tivemos problemas algum com o check-in.Genuine Expedia guest review
Wxelente ubicación ser quita de todo lo que respecta a ministerios peces y estación del metroGenuine Hotels.com guest review
Good location, nice room and quite helpful owner. Thank you VictorGenuine Expedia guest review
muy buena estadia, muy confortable, muy buen precioGenuine Hotels.com guest review
"Ótimo custo beneficio"
Pousada aconchegante muito próxima da rua principal. Atendimento ótimo, café da manhã é uma delicia e a pizza vegetariana é excelente. Visite Pucon pois é incrível!Genuine Expedia guest review
Señor Víctor muy amableGenuine Hotels.com guest review
Nao se trata de um hotel. Sao apartamentos alugados. Exija um quarto com cofre, pois o servico nao e de confianca. Nao deixe dinheiro no quarto sem seguranca, pois houve um furto, que no final das contas tudo se resolveu e o dono das suites acabou descontando o valou nas estadias.Genuine Hotels.com guest review
"Location good but bad"
I chose the hotel for the one night stay because it was on the subway line making it easy for me to take the bus from Santiago to Mendoza. The manager was extremely nice, letting me print my Argentina visa info and giving me lemonade while I waited. But the location is a bit dodgy. I walked out to get a snack and someone pulled up to see if I was w […] orking. Read moreGenuine Hotels.com guest review
En general bien, pero la ropa de cama parecia que no la habian cambiado desde hace tiempo. Todo lo demas estaba aceptable.Genuine Hotels.com guest review
accueil agréable, chambre confortable ,bien placée mais sale. Des voisins parfois bruyants le soir .Genuine Hotels.com guest review
emplacement très pratique (5 mn métro, 15 mn place d'armes) voisinage bruyant :se munir de boules kies,Genuine Hotels.com guest review
편리한 위치 아늑한참대Genuine Hotels.com guest review
部屋は清潔に保たれており、受付の人も感じが良かった。フライトまでの間、フロントに荷物を預かってもらったが、気持ちよく対応してもらえた。地下鉄までも近いし、立地も十分。お勧めの宿泊先です。Genuine Hotels.com guest review
O apart é muito bom. Tivemos problemas na chegada, pois o nosso quarto não estava reservado. E chegamos às 2h da madrugada. Como não é um hotel, os porteiros não sabiam nada sobre o assunto, mas ligaram para o responsável e eu tive que resolver com ele. Para o primeiro dia, nos foi destinado um quarto reserva. Mas no geral, valeu a pena.Genuine Hotels.com guest review
"Muy buena ubicación."
La limpieza y comodidades son óptimas. La atención del personal estuvo muy bien. La ubicación del Apart Luna Suite nos resultó muy buena ya que estábamos cerca de muchos lugares a los que pudimos ir a conocer movilizándonos de a pié. La zona es muy tranquila y segura. Muy recomendable.Genuine Hotels.com guest review
Estuvo muy bueno, el lugar es muy confortable, cómodo, la limpieza optima, la ubicación esta ideal, cerca de los subtes y de avenidas.Genuine Hotels.com guest review
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