Staff was extremely personable and friendly. Service was excellant.Genuine Hotels.com guest review
"Must Visit Hotel"
Best hotel that I've stayed at in Indy and probably top 5 ever! Great concept with showcasing local art & the rooms were very nice & spacious. We were able to get a great deal and ended up in the extended stay side of the hotel. If you need a place to stay for an extended period of time, I highly recommend this hotel as they had every amenity that you […] would need. Also, great location in downtown Indy. Easily walk to restaurants and sporting events. Read moreGenuine Hotels.com guest review
"My Short Stay"
I enjoyed my stay at the Alexander. The room were superior to "chain" hotels. I had a short stay, so I was not able to use the health club, but I'd definitely recommend the hotel for convenience and comfort. Parking is expensive, but that's the case at all the other downtown hotels.Genuine Hotels.com guest review
Have been looking forward to staying at the Alexander for a long time. Convenient to the Fletcher Place historical district and the Cultural trail. The hotel was very up-scale. The staff was very nice and helpful. Will definitely stay here again.Genuine Hotels.com guest review
"Not "All that""
First of all, the website documents a "California King" bed option which is what we chose. Upon entering the room, the bed was a standard king. The room is on the small side, so if you're looking for space, this place is not for you. Housekeeping was a total disaster. The 2nd day of our stay, we were gone from 8:00am until 4:00pm. The room had not been […] touched. The housekeeper finally came and told us "Sorry, we had a wedding." Whatever that meant. We asked for towels, pillow covers, and coffee, but did not want her to complete full service because we were in there. The room was never touched after that. We made the bed ourselves. Read moreGenuine Hotels.com guest review
we couldn't believe how quiet it was there, and we were so close to downtown. we didn't hear the traffic at all. the room had a lot of space.Genuine Hotels.com guest review
"Great retro-modern Hotel"
After a poor Hotel experience in Columbus, OH, your Hotel made the end to our family vacation! Thank you! We all loved the room and accommodations! Your staff was excellent, very friendly!Genuine Hotels.com guest review
The receptionist was very nice and helpful. The hotel seems more for adults then kids. I would like for my husband and I to go back for a weekend getaway.Genuine Hotels.com guest review
Great food, great service... It's beautiful my only complaint was the beds were hard and the pillows were terrible. Bring your own pillow and you will be set!Genuine Hotels.com guest review
"Substandard for its price range"
I have mixed feelings about The Alexander. It is a quite nice looking hotel and is within a reasonable walk from the convention center and sporting areas, but everything is a bit off. It is literally on the other side of the train tracks from where you want to be and sticks out against the abandoned commercial real estate around it; it doesn't feel […] unsafe but until you come upon it you will wonder if you are in the right place. The architecture is very clean and modern, but the comfort of the room suffers because of an over focus on aesthetics. The chairs are rigid and have low backs (no support) and the bed and pillows are low quality. Another pet peeve was that they don't clean your room unless you put a sign on your door(I think this should be the other way around) which was not communicated to us at check in and did not become obvious until we returned exhausted the first night to an unmade bed. The breakfast is a little expensive, but the food was very good, we didn't eat other meals there since there are a lot of nice restaurants nearby. All in all, it is a reasonable place to stay, but is substandard compared to other hotels around the convention center in its price range that I've stayed in. Read moreGenuine Hotels.com guest review
This hotel was perfect for the entire length of my stay. I loved every second of it and the offerings from the pineapple water to the cinnamon hard candy were excellent. There was chilled water on my arrival and the car was ready the instant I needed it. Beautiful hotel and an amazing stay. Highly recommended.Genuine Hotels.com guest review
"Nice place / contemporary"
Great except the breakfast was lousy. Stiff pancakes, and cold french toast and the sausage tasted like rocks and the bacon was dried out crispy. Plus, we were there at 10:00am on Sunday which should've been reasonable traffic. My wife liked the gelato for breakfast. The bar food was stellar though, which made us want to eat at the restaurant, but it […] was ick. The hotel is fantastic otherwise except for the elevator you take to the check-in floor, and need another elevator to get to the rooms...which is inconvenient. Oh, one other thing, no bell service offered which is also bad considering the dual elevator issue. Staff was great, rooms were new, and contemporary flair / artistic elements throughout. Very nice stay. Read moreGenuine Hotels.com guest review
"Nice, but while consider JW or The Conrad"
Beautiful trendy hotel (think the Cosmopolitan in Vegas). Cool neighborhood and vibe. Rooms were slightly small but modern amenities made up for it. For the money, I would stay at The Conrad. A little more room and a bit quieter.Genuine Hotels.com guest review
"Very nice place and great service!"
The staff were very helpful and the room was clean and quiet! I would recommend this place to anyone wanting to experience a GREAT stay!!Genuine Hotels.com guest review
Great hotel, very nice room. Easy to get to. I'll be staying here the next I visit Indianapolis.Genuine Hotels.com guest review
I have told all of my friends & family to make sure they stay at The Alexander if they ever go to Indy! The hotel staff was wonderful especially the valet employees. The hotel is beautiful and the decor is so unique.Genuine Hotels.com guest review
Response by The Alexander Good afternoon, Teri! Thank you so much for taking the time to give us this great 5-star review. So happy to hear you've already been recommending us, and that our staff took great care of you during your stay. We'll be happy to have you back whenever you're in Indianapolis! Very best, Michelle Dollens Guest Services Manager The Alexander, a Dolce Hotel
The staff was fantastic.Genuine Hotels.com guest review
Response by The Alexander Dear Anonymous, Thank you so much for the awesome 5-star review! We appreciate it, and are so happy you enjoyed your stay. Very best, Michelle Dollens Guest Services Manager The Alexander, a Dolce Hotel
"A good stay cation"
We loved the décor. It was fresh and inviting. We were staying for a wedding and it was a great spot. To be fair to check service, we should have reported the stain on the carpet and the water leak around the toilet before checkout.Genuine Hotels.com guest review
Response by The Alexander Hello, Cheryl, Thank you very much for taking the time to rate us 5 stars, and for the helpful review. We apologize for any inconvenience due to your leak, and hope it didn't affect your stay. We look forward to having you back any time you find yourself in Indy! Kind regards, Michelle Dollens Guest Services Manager The Alexander, a Dolce Hotel
Great, contemporary, a few of the staff a little cattyGenuine Expedia guest review
Response by The Alexander Hello, Anonymous, Thank you for taking the time to give us this 5-star review! We hope to welcome you back any time you find yourself in Indianapolis. Kind regards, Michelle Dollens Guest Services Manager The Alexander, a Dolce Hotel
"Attractive, Modern Hotel"
Opened January, 2014 -- everything is brand-new and works well. I was especially impressed with the air conditioning -- powerful and quiet. Interesting and engaging original artwork. Friendly staff go out of their way to make you feel at home. Waiter in bar even remembered drinks we'd ordered the previous night. Hotel offers free use of bicycles. Excellent […] buffet breakfast. Read moreGenuine Hotels.com guest review
Response by The Alexander Good evening Mr. Herndon, Thank you so much for taking the time to review us! I'm so happy to see you enjoyed your stay, and we'll look forward to your return whenever you're in Indianapolis. We definitely take pride in our awesome staff! Very best, Michelle Dollens Guest Services Manager The Alexander, a Dolce Hotel
"One night getaway"
Hotel had very good restaurant with yummy custom cocktails. Only down side of hotel is I felt it was a little removed from things to do. If you don't like walking to other attractions then this hotel isn't for you.Genuine Hotels.com guest review
Response by The Alexander Anonymous, So happy to hear you enjoyed your stay, and that you enjoyed Plat 99's great signature cocktails! Thanks so much for taking the time to review us. Kind regards, Michelle Dollens Guest Services Manager The Alexander, a Dolce Hotel
The hotel is well located and the rooms are well appointed and clean. We enjoyed our stay. The bar was fun, and the only negative was the "Marketplace" breakfast which was a disaster.Genuine Hotels.com guest review
Response by The Alexander Anonymous, So happy to hear that you enjoyed your stay overall! I apologize for any inconveniences you may have experienced at Market Table. Thank you for the review, and we'll hope to see you again in the future. Best, Michelle Dollens Guest Services Manager The Alexander, a Dolce Hotel
Spent the night of our wedding here and it was perfect.Genuine Expedia guest review
Response by The Alexander Anonymous, Thank you for the fantastic review! We are so happy to know that we made your very special night "perfect". We'll hope to see both of you again in the future! Kind regards, Michelle Dollens Guest Services Manager The Alexander, a Dolce Hotel
"Not quite as advertised"
The hotel is absolutely worth a stay, that said our room did not look anything like the pictures on Expedia. For whatever reason, the hotel gave us a room in the extended-stay side of the hotel despite us booking a regular room. The rooms in the extended-stay seemed much smaller than the rooms pictured on Expedia's website. It did have a small kitchen […] but for an overnight stay that wasn't beneficial for us. Additionally, the extended-stay rooms are in a separate wing of the hotel which was not convenient to the lobby or restaurant/bar. There was also a wedding going on in the hotel, and we had to pass through the reception area to get to our room from the lobby. I asked a hotel Associate if there was an alternate way, and was told no I would just have to pass through the wedding reception. This was kind of awkward. Despite these issues, I would stay at the hotel again, I would just ensure I got a room in the regular side of the hotel. We were slightly disappointed in our stay, as it did not quite meet our expectations based on how it was presented online, but it was still very nice. Read moreGenuine Expedia guest review
Response by The Alexander Ian, Thank you very much for taking the time to review us. I apologize that you felt misled, and that you found your stay to be disappointing. Should you stay with us again, I would be more than happy to provide you with a complimentary upgrade, if available, for your previous inconvenience. Have a great weekend! Michelle Dollens Guest Services Manager The Alexander, a Dolce Hotel
The hotel lobby was very nice and modern but the room was not as fancy. The staff was young but very nice. There was a private party going on the night we stayed in the middle of the hallway that we had to keep going through to get to our room and the guests were not happy that we had to keep passing through their party . One staff member had us go […] around the party through the kitchen - which I felt was not acceptable and very inconvenient. We were comped our valley ticket for this after complaining during checkout. Overall the hotel is nice but not worth the high price. Read moreGenuine Hotels.com guest review
"Great hotel with great service"
Our room was clean and comfortable. There are many appliances available for use. Weddings and other stuff will take place here. It was just a good experience!Genuine Expedia guest review
"Beautiful, spacious rooms"
I thoroughly enjoyed my stay. From the minute I entered the building I knew I was in for a treat! We booked the room on super sale and I'm so happy we chose this hotel. I hope to stay there again!Genuine Hotels.com guest review
"Modern and Artsy"
Love this hotel. It is in a good spot and had all the amenities. The room was well decorated and the beds were comfy. Will go to this hotel again.Genuine Hotels.com guest review
My boyfriendand I thoroughly enjoyed our stay the staff was friendly the hotel was spotless and beautiful the rooms were well appointed and modern and the view was nice. the only thing I found odd is that the lobby is on the second floor. We are already talking about staying there again.Genuine Hotels.com guest review
"Never have I ever"
Never have I ever had a better experience with a hotel than I did with the Alexander. Wonderful in all aspects. Can't wait to returnGenuine Hotels.com guest review
Phenomenal hotel. Very hip and modern boutique type hotel. I love the art everywhere throughout the hotel. I would go back in a heartbeat!Genuine Hotels.com guest review
"One of my Favorite Hotels"
I've stayed at the Alexander on 3 separate occasions and I have yet to be disappointed.Genuine Expedia guest review
I was looking for hotels for a convention, when I realized that everything had been booked around the convention center. I began looking out a few blocks, and found the Alexander. Everything was top-notch, rooms were awesome. The walk turned out to be fine, and gave us some time to work off the beverages that may have been consumed!Genuine Expedia guest review
"Indy's finally got a fun hotel"
"Museum hotels" seem to be an emerging trend, and this one lives up to the expectations. Indianapolis has been sorely lacking in terms of having neither upscale nor fun boutique hotels, and this property brings a welcome change. The Alexander is not top end luxury-- rather more a young, fun place to stay. The emphasis on art is refreshing in Indiana […] although it could go even further. There was one problem with the reservation from Hotels not showing up, but we were given an upgrade and received free drink/meal tickets which more than made up for it. There is an upscale, party-ish environment in the lobby on weekends (think: young, fun, romantic weekend)-- but the room was quiet. There were some traces of previous guests in the room, but the overall property is very well kept up. I would recommend The Alexander. Read moreGenuine Hotels.com guest review
Surpassed all expectations! Like an art museum within one of the finest hotels we've stayed in.Genuine Hotels.com guest review
went to Indy for the final 8. got lucky to get this exceptional hotel. everything from the valet to the bar popcorn made our stay one to remember. Will certainly visit again.Genuine Expedia guest review
"Best hotel in Indy"
Do yourself a favor and try something different. The Alexander is the best in Indy and is right downtown, walk to everything.Genuine Hotels.com guest review
Response by The Alexander Good afternoon Anonymous, Thank you very much for taking the time to write this great 5-star review. We are so happy that you've found us to be "the best in Indy", and we look forward to welcoming you back anytime! Best, Michelle Dollens Guest Services Manager The Alexander, a Dolce Hotel
"Modern but not relaxing"
Wanted a quick get away to relax. Unfortunately, we didn't account for the hotel's proximity to the train tracks. It also seemed to be the main thorough fare for emergency vehicles. It was very loud. I was also disappointed in the condition of the room. Given the age, I expected it to seem new.Genuine Expedia guest review
Response by The Alexander Hello Anonymous, Thank you so much for taking the time to review us! We appreciate your feedback and sincerely apologize that you did not find our accommodations to be up to par. Should you stay again in the future, please let us know your preferences so we can best accommodate you in order to ensure a more positive experience! Very best, Michelle Dollens Guest Services Manager The Alexander, a Dolce Hotel
"Perfect for Stormtroopers"
Great place. Art Deco style. The hallway wallpaper made me feel as if I was a Stormtrooper, sans light saber. The rooms appeared as if the property was originally built as loft style condos with a kitchen, large bath, and a closet that had a washer/dryer hook-up. My only issue is the window shades were translucent, mixed with the city lights, it was […] as if the windows were giant dimly lit nightlights. The heating unit fan stayed on all night, which was a bit too much background noise. These are picky inconveniences. Overall, the place seemed new, very clean, and staff was hospitable. I'd stay here again. Read moreGenuine Hotels.com guest review
Response by The Alexander Good evening Anonymous, Love the headline! I am so glad to hear that you enjoyed our contemporary decor and friendly staff. Thank you so much for taking the time to write this awesome 5-star review We'll look forward to seeing you again! Very best, Michelle Dollens Guest Services Manager The Alexander, a Dolce Hotel
"A HIDDEN JEWEL"
It was excellent. Will definitely be back!Genuine Hotels.com guest review
Response by The Alexander Dear S Baugh, Thanks so much for the 5-star review, and we'll look forward to your return! Kind regards, Michelle Dollens Guest Services Manager The Alexander, A Dolce Hotel
"ON THE VERGE OF GOOD"
Check in process confusing.Had to selfpark due to oversize pickup.Self park area sketchy-quite a distance from hotel.Hotel confusing,walk in main entry to a vacant area,have to go to 2nd flr to a check in area,no greeting.Room clean but long distance from lobby-a city block Building nice,very spread out- had condos,aptmts too.No greeting at all.Shower […] door leaked.Location sketchy-off main circle few blocks-area not well lit w/vacant buildings.Parking issues.Drove blocks to selfpark area,not marked,pulled ticket,machine jammed,pushed call button,2 guys show up (aprox 10 mn)said if I could pay them cash theyd charge $10 & had to be out before 10am, said he would wait till 11 if I would give him $20,whole thing seemed shady.The guy said had to be cash-couldn’t give receipt but they would write something on ticket.Didnt feel good w/ this drove back to valet-told what was going on.Finally said I could park in valet lot-had to selfpark(large pick up)-would be charged valet.Just wanted to get it over with-parked there.Finally got to room 1 hr then phone rang,valet wanted me back-needed to talk to me,couldn't do it on the phone,walked city block back to valet.2 shady guys from selfpark wanted to better explain but didn't have time to wait & left before speaking to me.Walked city block back to room.Overall hotel clean,too spread out-room nice,service on low end-because I booked room w/hotels dot com they wouldn’t print me a receipt.Check in process poor-hotel spread out-confusing Read moreGenuine Hotels.com guest review
Response by The Alexander Hello Shelli, Thank you so much for taking the time to make us aware of the situation you encountered while dealing with parking. We do have a garage that is directly attached to the hotel, however, it sounds like you may have been in another garage altogether. I do hope you brought this to the attention of our associates while you were here, and that we were able to be helpful and accommodating in obtaining a solution to this problem. Once again, thank you for your feedback, and very best, Michelle Dollens Guest Services Manager The Alexander, A Dolce Hotel
"great hotel easy access to bankers life and downto"
Modern architecture. Nice bar. Rooms were nicely done. Easy walking distance to every thing downtown.Genuine Hotels.com guest review
Response by The Alexander Good afternoon, kevlarklh, We are so happy to hear you enjoyed your time with us, and we'll be glad to welcome you back the next time you find yourself in Indianapolis! Thank you for taking the time to review us, and take care, Michelle Dollens Guest Services Manager The Alexander, A Dolce Hotel
Me and my boyfriend stayed after a comedy show. The hotels was very nice and eloquent, nice staff , and nice arrangement of the rooms. Will likely visit again .Genuine Hotels.com guest review
Response by The Alexander Hello Anonymous, Thanks for taking time out to write us this great review! So happy to hear you found our rooms and the staff to be accomodating, and we hope to see you again. Kind regards, Michelle Dollens Guest Services Manager The Alexander, A Dolce Hotel
This is a very modern hotel with very nice staff. There was an enormous shower stall but no tub which to me is a necessity after a long day driving. That is the only reason I said overall 4. The lobby is nicely designed and as we had to check out and then wait for a late business meeting, it was useful to us We had breakfast at the buffet downstairs; […] very nice, cooked to order; not cheap but standard for downtown hotels. It's a little off to the edge of downtown, but still within the central zone. and close to the convention center, etc. Staff made a point of helping us out. Read moreGenuine Hotels.com guest review
Response by The Alexander Hello Anonymous, Thank you so much for taking the time to review us! We are very happy to hear that you enjoyed your stay, and that you found our staff to be friendly and accommodating. As a note, please know that our Junior King suites do feature bathtubs, and we totally understand the need for a soak after a long drive! We hope to have you back soon, and take care, Michelle Dollens Guest Services Manager The Alexander, A Dolce Hotel
I found a nice hiddem gem that I didn't know exisited. Took the lady friend and the tv was never turned on. Very sleek, modern, clean. Staff was very friendly and helpful. Bed was "out of this world" comfortable! It reminded me of walking into an Ikea. I will be back!Genuine Hotels.com guest review
Response by The Alexander Good afternoon, RyRy, We are so glad you discovered us! Happy to hear that you enjoyed your time here, and we'll be happy to welcome you back anytime. Thanks for the review! Best, Michelle Dollens Guest Services Manager The Alexander, A Dolce Hotel
Excellent place to stay, especially if going to sports events. I'll never stay any where else in the Indianapolis area..Genuine Hotels.com guest review
Response by The Alexander Dear Anonymous, It is quite a compliment to hear that you wouldn't choose any other hotel while in Indianapolis. Thanks so much for the great review, and we'll look forward to your return! Take care, Michelle Dollens Guest Services Manager The Alexander, A Dolce Hotel
We stayed at The Alexander for the Women's B1G Tournament and it was excellent. The proximity to the venue and the surrounding area was fabulous. The hotel bar was wonderful. We were delighted to meet the Bar Manager as well as our Bartender! It was so much fun. The room was fabulous and quiet. The only thing they need to work on is the shower - no […] matter how we had it positioned - there was a ton of water on the floor outside the shower door. Just a fabulous stay all in all. The Brunch on Sunday was wonderful as well! Read moreGenuine Hotels.com guest review
Response by The Alexander Good day, Christina, So happy to hear you enjoyed your time with us while here for B1G! It was such an exciting time at The Alexander, and downtown Indianapolis in general, and we are glad you could make it. Our bar staff is quite fantastic, and I do agree with you, our Market Table bruch is awesome. We hope to have you back soon! Best, Michelle Dollens Guest Services Manager The Alexander, A Dolce Hotel
Great attitudes and service. Real California King option.Genuine Expedia guest review
"Great service! Hip/trendy atmosphere"
I stayed at the Alexander for training of new hires for my company in the Indianapolis area. Every single member of the staff went above and beyond to make sure we were taken care of. Staff was incredibly friendly and helpful. Rooms were very comfortable, and I love the design. Cerulean had great food, and reasonably priced for what you were getting. […] Again, the service was great. Plat99 was also fun with great service and the cocktails were great. Free hotel wide internet. I would definitely stay here again, and recommend it to anyone staying in downtown Indianapolis. Read moreGenuine Expedia guest review
good food; nice bar; good service; clean rooms, looks to have been upgraded from pastGenuine Expedia guest review
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