I'd like to start out by saying I am a business owner and I NEVER write reviews I generally don't have the time for things like this. However I felt that I should share my experience. The check in process if kind of strange. Check in is on the second floor (no one gives you direction on where to go and there are no VISIBLE signs). Also when checking […] out the luggage carts are on the first floor so you take one elevator from your room to the second floor then another elevator to the first floor to get a luggage cart (very poor design). There is virtually no one available to offer/give assistance. I ordered room service the food was great however I ordered two pots of coffee and both where cold NOT warm, cold. So I called down and asked for another pot and after waiting over an hour never received one. I forgot to mention that the phone in my room didn't work so I had to call from my cell phone to place the order in the first place. The bar staff was pretty unprofessional (complaining about their job in front of the customers). Very sour attitudes. Not good for the line of work they are in. I felt like it was a bunch of teenagers running the whole operation. The professionalism at The Alexander needs a lot of help. When you pay over $200 for a room there are certain expectations that one has for the service at the hotel in which they are staying. All this being said, I loved the cleanliness of the hotel and the modern appeal. Read moreGenuine Expedia guest review
Came in to town to see the Chelsea vs. Inter Milan game. Wonderful hotel! Service was wonderful, the room was the best I've ever stayed in, and we were within easy walking distance of downtown as well as Lucas Oil Stadium. In fact, we had a great view of downtown Indy and the stadium from our room! Also, be sure to try some of the cocktails at the hotel […] bar - it's obvious that the bartenders care about their craft and made terrific drinks. Read moreGenuine Hotels.com guest review
"Perfect Romantic Getaway"
EXCELLENT!!! One of the best overall hotel/dinner experiences my wife and I have ever had. We have been to many cities across the US to experiece good food and a stay at great places....and this was right in our own back yard! Everything was perfect. Will go back and will HIGHLY recommend!Genuine Hotels.com guest review
"Great Modern City Hotel"
Everyone at the Alexander provided amazing customer service. The room was beautiful and comfortable. Such modern design and amenities. Love it!!!!!!!!!!!!!!Genuine Expedia guest review
"Great place for football games"
Can't go wrong staying here in downtown Indy. Great staff and accomodations.Genuine Hotels.com guest review
"Quality customer service"
Everyone from the valet service people to the people at the front desk to our roomservice waiter were very kind and seemed to genuinely care about the quality of our stay. The atmosphere of authenticity, artfulness and fun drew us into the Alexander as a unique hotel "experience" and not just a place to stay, which you can get many places. Very impressed […] with the beauty of the people reflected in the beauty of the design of The Alexander. We will definitely be back and have told all of our friends what a great place to stay it was! Read moreGenuine Hotels.com guest review
AWESOME EXPERIENCE...VERY CREATIVE DESIGN...GREAT FOOD AND WONDERFUL SERVICE!Genuine Hotels.com guest review
"Unique hotel in Indianapolis"
The Alexander is refreshing because it is smaller and more unique than all the other big chains in Indianapolis. The artwork is very cool as are the rooms and common areas. Love all the windows and brightness of the 2nd floor lobby and adjacent bar. Will definitely return!Genuine Hotels.com guest review
"Very modern, very cool"
This hotel may be the best kept secret in Indianapolis. We went here for the weekend to get away. What a beautiful hotel! I really hope I get a chance to come back here again. If you're into modern art, this is a very cool place to stay.Genuine Hotels.com guest review
"Great Indy Hotel"
Everything was great at this hotel and the downtown Indy area, is within walking distance. The only thing I didn't like was the attached parking garage, it was credit card payment only with no cashiers.Genuine Hotels.com guest review
"Our first stay"
The hotel was beautiful and the staff was very friendly. I did call the day before and ask that a bottle of champagne be delivered to our room and that is was our anniversary. They did tell us happy anniversary when we checked in but we never did get our champagne. I emailed the hotel after our stay and I have had no response. Not a huge deal but I […] was looking forward to that! All in all a beautiful hotel with great views, beautiful bar inside the hotel, valet service for your car (otherwise you will pay $20 in the parking garage) and nice staff. Read moreGenuine Hotels.com guest review
Love the hotel. It had a warm comfortable feeling bout it cause the bar area and outside seating was really nice.alsohow colorful and more 2013 things look was nice. Will b back soon real soon already been looking for it online in other cities where i will be going.Genuine Expedia guest review
"Excellent weekend getaway!"
My wife and I sre very hard on hotels but this place exceeded standards. Great customer service and very clean. I read some reviews that almost made me change my mind. Glad I didnt listen.Genuine Hotels.com guest review
Awesome, will return.Genuine Hotels.com guest review
"Our stay in Indy"
The hotel is amazing and in perfect location for so many events. Rooms were very comfortable and the service was wonderful. Any further trips we will try to stay here 1st.Genuine Hotels.com guest review
My husband and I stayed here for our first anniversary together as a married couple. The staff provided us with complimentary champagne and chocolate truffles. It was the best hotel we've ever stayed in, hands down! We are going to make it an annual tradition for our anniversary!Genuine Hotels.com guest review
Beautiful, clean, modern rooms. Interesting art installations throughout building. The Cerulean restaurant downstairs was awesome!Genuine Hotels.com guest review
We needed two bedrooms for our stay and got all that and more. Our entire family was more than pleased with The Alexander. Within walking distance of Lucas Oil Stadium and Bankers Life Fieldhouse but a bit of a walk to other attractions. We are already planning a return visit to this beautiful, modern hotel.Genuine Hotels.com guest review
"Great getaway hotel"
We only stayed one night since we were in town for a wedding but we were tempted to stay an extra night because it is such a lovely space. Our room was spacious, bright, and stylish. The bathroom was a nice size with a great shower. The hotel has two restaurants and a bar. The hotel personnel were friendly and very helpful.Genuine Expedia guest review
Very unique place. The rooms are great. Tremendous bed and pillows and showerGenuine Expedia guest review
Would definitely stay here again. Hotel was very nice and staff was very friendly.Genuine Hotels.com guest review
"Wedding night get a way."
The hotel and the staff was friendly and very accommodating. Food at the hotel restaurant "The Market" was excellent. Recommend to friends and family for a special night or for dinner at the Market.Genuine Hotels.com guest review
"Great Value for a Superb Hotel"
From checking in to departure was ea extremely smooth process. Excellent accommodations and among best hotel I have stayed! Perfect locationGenuine Hotels.com guest review
"Awesome, Modern Hotel"
Easy check-in, friendly staff, outstanding and modern room. Excellent work-out facility.Genuine Expedia guest review
This is a very nice Hotel. Very clean rooms, the Hotel Staff is outstanding.Genuine Expedia guest review
"Fantastic taste of Indianapolis"
This hotel was one of my favorite of our vacation through the midwest. It's in downtown Indy, and has the most character I've ever experienced in such an updated, minimalist style lay out. We arrived a bit late, and turned our car over to valet upon arrival (its $24 for valet and $22 for self-park). We waited quite a while as the two staff members […] had customers who had a lot of questions about the area. Once they helped us, we went up to our room to discover water puddles in the bathroom. I took off my shoes and went into the bathroom to find the rug soaked, and on my way to call the desk, I discovered the carpet in the bedroom area was also soaked. We went back down to request a new room and they not only upgraded us to a better room, but a staff member escorted us there to ensure the new room met our needs. After getting settled, we went down to Platt 99 (their bar), and our server Jesse took really good care of us. We had some amazing martini's and tried some new drinks as well. Food was fantastic, people were wonderful, slept like a rock in our bed, and thought it couldn't get better. We were wrong. We decided to try out their breakfast buffet. Its an absolute MUST. When we arrived, our waitress introduced us to the chef's managing their areas and the different types of food available. The price was very reasonable and this buffet had every amazing thing you could want. All from scratch and so good. Nuts, berries, fruit, pasta, omelets - yum. Read moreGenuine Expedia guest review
"First time visit"
Great location and the valet service took great care of us and the cars. Very clean hotel with a nice coffee/tea/water bar in the main lobby. Hotel bar was as advertised. The best part of the entire stay is the shower. An overhead shower head that rains on top of you.Genuine Expedia guest review
"Great place to stay in Indy"
The staff were very helpful. The rooms were clean, comfortable and unique--loved the bed side reading lamp . It was an interesting place to stay because of the art work and character of the hotel. Had a drink at Plat99 (the lounge) and service was great. Didn't eat at the hotel. Within walking distance of everything we wanted to visit, including Victory […] Field. We will stay again because of the location and we liked the rooms and the staff. Read moreGenuine Hotels.com guest review
"Great new hotel!"
A very modern, lovely hotel with comfy rooms and beautiful decor. Loved their artwork. Fairly close to downtown. It has great potential for success.Genuine Expedia guest review
I was injured earlier in the day, and after the Emergency Room visit, I still wanted to enjoy my night at The Alexander! It was such a lovely facility- clean, neat, beautifully appointed, and interesting! One particular staff member, however, made all the difference in my experience! Lamont was kind, helpful, and ensured I had what I needed in order […] for my party of four to enjoy what was left of our evening/night. Thank you so much for having such a quality professional. This gentleman was an empathetic, kind individual. Thank you for having someone like him available for your guests, and thank you, Lamont, for helping me enjoy myself after a rather stressful experience! Read moreGenuine Expedia guest review
"wonderful get a way."
The staff was exceptional!Genuine Hotels.com guest review
Everything was perfect I really enjoyed the atmosphere and the overall look and feel of the hotel I will definitely return.Genuine Hotels.com guest review
"Great for being very new..."
For a very new hotel my husband and I found at our over all experience was superb. We did find that our flooring in the room was not completed. The cleaning service forgot to give us towels and clean coffee cups and glass, and they did not vacuum the floor. Why we noticed the floor is because floor is a very dark brown wood look and we had some left […] over dust bunnies when we arrived. Other than that it was very clean! Read moreGenuine Expedia guest review
"Exceeded all expectations"
This hotel sets great standards, all staff could not do enough for you. Rooms are good size and immaculate great decor the little touches are greatGenuine Expedia guest review
"Fantastic Modern Beautiful Hotel-"
Room and Hotel were beautiful and new/modern!! The hotel bar was a little stuffy, snobby, but that wasn't the reason for our stay. The staff were so accommodating and sweet. Definitely a different hotel- and for the best!'Genuine Expedia guest review
"A pleasure and a gem"
I enjoyed staying at Alexander, which the staff says was built from scratch in January 2013. Brand new. And shiny. Great work areas in the room, free WiFi. I was able to walk to the convention center about a mile away -- maybe less -- though I wouldn't want to carry anything heavy. Staff was exceedingly friendly. Only complaint was what I thought was […] a steady drone of an air conditioning noise in the bedroom. (Room 5005) Read moreGenuine Hotels.com guest review
"Great location for sporting events!"
Fun, updated and modern. I love how "green" the hotel is.Genuine Hotels.com guest review
Great hotel, staff, and food. Wonderful stay, I would come back again.Genuine Hotels.com guest review
"comfortable and beautiful"
The hotel itself is new, beautiful, and inviting. Service was excellent. We REALLY enjoyed our stay there.Genuine Hotels.com guest review
"One of the best hotel experiences we've ever had"
The hotel is beautiful with very cool dining/bar options and a friendly staff. My husband and I spent one evening just walking around exploring the curated art collection which is fantastic. Our best surprise was when our family of three decided to take a bike ride on the Cultural Trail and found two adults and one child's bike in the lobby, available […] for guest use for free. We would stay again without hesitation. Read moreGenuine Hotels.com guest review
"Work in Progress"
Lovely new boutique in Indy but checked into a room that had not been cleaned yet, room service order was wrong, fight in bar erupted during stay. Room was lovely and hotel has a lot of potential. Need to work the bugs out.Genuine Hotels.com guest review
"Beautiful Downtown Indy Hotel"
Our stay at the Alexander was a 3D experience. From first glance the hotel is beautiful and the staff is exceptionally attentive and helpful. If you look a little deeper you find that you are surrounded by lovely and interesting art. The hotel joined forces with the Indiana Art Institute to commission a number of pieces especially for the hotel. It […] is almost a like a treasure hunt to find all of them. The food at the hotel is wonderful but the hotel is within walking distance of the Jazz district and a myriad of restaurants if you feel like stretching your legs. Read moreGenuine Hotels.com guest review
"Close to Lucas Oil Stadium"
Really nice hotel.Genuine Hotels.com guest review
"Sweet Sixteen/Elite 8 experience"
The Alexander provided me with, what I can believe to be, the best lodging experience I could have imaged. It was my fiance and I's first trip alone together in 8 years of being together. The room, service and experience made it amazing. I believe no other hotel in that area holds a candle to the sunlight The Alexander provides. The location was wonderful. […] Close enough to the stadium to walk but far enough to keep the traffic away. Close to all the bars and clubs that you can ask for. Just an experience that will take some work to measure up to. Read moreGenuine Hotels.com guest review
Beautiful hotel amazing food in the lobby!Genuine Hotels.com guest review
"Close to sports at Lucas Oil & Banker's Life"
Attended Midwest Regional Basketball games and the Alexander was just a few minutes walk to and from Lucas Oil Stadium. Great place to stay if you are planning on attending games at either Lucas Oil or Banker's Life Fieldhouse. Room was very clean had all the needed accomidations such as a frig, iphone charger, flatscreen TV, rainfall shower head and […] very comfortable king size bed! Read moreGenuine Hotels.com guest review
Nice hotel. Biggest complaint was the bed and pillows were both hard as a rock!Genuine Hotels.com guest review
"Great modern hotel"
We had a great stay at The Alexander. The hotel is modern and very upscale. The room was great and we were able to walk everywhere we needed to go. We will definitley be staying here next year when we visit!!Genuine Hotels.com guest review
This was in a perfect location! We had a very short walk to Lucas oil stadium, bankers life fieldhouse, and circle center mall!Genuine Hotels.com guest review
"Looks Can Be Deceiving"
The Noise Coming In From Nearby Rooms Was Horrible.Genuine Expedia guest review
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