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1 room, 2 adults
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1-3-10 Kayabacho Nihombashi Chuo-ku, Tokyo, Tokyo-to, 103-0025, Japan, ‏‎800-491-6126
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4.1 / 5Excellent

Score breakdown (from 664 reviews)

Average rating for:

  • Cleanliness
    4.3
  • Service
    4.2
  • Comfort
    3.8
  • Condition
    4.1
  • Neighborhood
    4.1

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"quite nice"
Overall very positive. The single room was a bit small, but considering the price and location, it was expectable.
Genuine Hotels.com guest review
3 night trip Apr 19, 2015
A Traveler
CA
5.0 / 5Outstanding
"Great hotel"
Had a great experience in this hotel. Staff were good, rooms were clean, and the hotel actually had many amenities available - other than the usual shampoo and conditioner, there were even shower caps, combs, facial cleansers/ moisturisers, ear buds, body sponge, razors, etc. The hotel is also only a two minute walk from Kayabacho station so it's really convenient. They also give free breakfast at the cafe downstairs during a certain time in the morning for hotel guests. The rooms are pretty small though, but this is Tokyo, so that wasn't unexpected. Also wifi can be a bit slow depending on the time of day. But overall a very enjoyable experience at this hotel. Would definitely come back or recommend to friends.
Genuine Expedia guest review
Other trip Apr 24, 2015
mina
AU
4.0 / 5Excellent
"Great Hotel"
The Hotel is located near the TCAT bus station (5minute walk) and Tokyo Metro. Loads of places to eat and drink nearby with a couple of 7/11s and a Lawsons. Rooms are small but functional / clean. Hotel staff are friendly and the breakfast was adequate.
Genuine Expedia guest review
Other trip Apr 20, 2015
Steve
GB
4.0 / 5Excellent
Semi double small and basic but did its purpose. Great location to subway
Genuine Expedia guest review
Other trip Apr 18, 2015
A Traveler
AU
3.0 / 5Good
"Cheap hotel at Tokyo"
There are about 5 convenience stores near by. You can buy food and drink over there. The hotel is just 5 minutes from the station.
Genuine Expedia guest review
Other trip Apr 9, 2015
Ammar
MY
4.0 / 5Excellent
"Ok for a couple of nights"
Short walk to Tokyo station, nice rooms, easy to find. The only minus is the WIFI connection, very poor and extremely low speeds.
Genuine Hotels.com guest review
2 night romance trip Mar 30, 2015
Radu
GB
4.0 / 5Excellent
"Acceptable, But There Are Better Places"
There are several Metro and JR stations all within walking distance. There are plenty of restaurants nearby. The neighborhood was pretty quiet once it got dark. The hotel condition and cleanliness was not the best, but acceptable. There are better Sotetsu Fresa Inns.
Genuine Hotels.com guest review
7 night romance trip Mar 24, 2015
Eddy
AS
5.0 / 5Outstanding
"Very close to subway station"
-Very close to subway station. only 1-2mins arrived -Room is clean
Genuine Expedia guest review
Other trip Mar 25, 2015
Nia
HK
4.0 / 5Excellent
"Convenience to Subway Kayabacho"
The main thing i like about this hotel is that it is less than 3 minutes to the nearest metro line - Kayabacho. So it is easy for me and my 2 young children to travel anywhere in Tokyo. It is also accessible to Disneyland. The room was definitely small but no complain as we are only in the hotel to sleep.
Genuine Hotels.com guest review
6 night family trip Mar 15, 2015
Suhailah
SG
4.0 / 5Excellent
"Clean practical room for budget travellers."
The rooms are very small however fine for a few nights. The staff are very nice and the location of the hotel is fantastic, near amenities and a metro station entrance.
Genuine Hotels.com guest review
4 night family trip Mar 17, 2015
Aisha
GB
4.0 / 5Excellent
"Good Location, Comfortable, Near 7-11"
Near Subway station, can use Skyaccess train from Narita Airport. Near 7-11 and Yoshinoya.
Genuine Expedia guest review
Other trip Mar 20, 2015
Ploy
GB
5.0 / 5Outstanding
"nice stay and easy to locate"
Everything was perfect for my 4 nights stay except the breakfast. Only 2 choices and unable to change even i wanted to pay for the difference.
Genuine Hotels.com guest review
4 night trip Mar 10, 2015
A Traveler
SG
5.0 / 5Outstanding
"Clean hotel close to subeays"
The hotel is cean,with all washroom's materials, like shave gel. Complementary breakfast is good. The staff is willing to look after our languages after checking out.
Genuine Expedia guest review
Other trip Mar 16, 2015
Rodger
CA
4.0 / 5Excellent
""Great Location & Great Value""
Hotel is very well located, close to public transport (metro), airport, city centre. I would stay here again and recommend my friends as well.Plenty of shops and good restaurants just around the corner. The single rooms are a bit small, but individual air conditioning,water boiler and cups for tea/coffee, free bottles of mineral water, hair dryer. Personally, I found my room and bathroom very clean. On the last day, my flight being at midnight, reception keep my bags.
Genuine Hotels.com guest review
4 night business trip Mar 4, 2015
A Traveler
CA
5.0 / 5Outstanding
nice hotel -good price, location, staff , breakfast, very clean
Genuine Expedia guest review
Other trip Mar 16, 2015
olga
GB
5.0 / 5Outstanding
"2nd stay at hotel"
2nd stay at the hotel for a week. Conveniently located near the subway station and is walking distance from Tokyo Station. Room size is normal Japan standard. Breakfast is simple, consisting of salad, with toasted breads and a boiled egg. Facial samples provided for female guests. Overall a positive experience. :)
Genuine Hotels.com guest review
6 night trip Mar 6, 2015
Ismawati
SG
2.0 / 5Fair
"Just an Okay hotel"
Spent 4 nights here. As per normal, Japan hotel rooms are small. Check out timing is at 10:00 am. The other hotels I went in Japan check out timing is at 11:00 am. Boring same breakfast set everyday provided by Pronto Cafe (the cafe in the same building as the hotel). EVERYDAY Set A or B (toast or croissant with hard boiled egg/yogurt and salad). Pronto Cafe is not a property of the hotel. Location: Good, very near to the Kayabacho Subway station (Tozai/Hibiya Line). But far from JR line stations. From Tokyo station, walk about 20 minutes. Washing machines and Dryers are available. Booked this hotel mainly because of the location and the room condition is better than others at Ueno/Asakusa.
Genuine Hotels.com guest review
4 night romance trip Feb 28, 2015
Nursima
SG
4.0 / 5Excellent
"Cozy Sotetsu"
The location was good, there are two metro stations nearby. One is 2-3 minutes walk, the other is 10-15minutes walk away. Location is close to Ginza, Tsukiji, Tokyo centra station, and lots of eating places around. Travel between either Haneda or Narita airport is easy. The only downside is that both stations do not have escalator to access from street or from station to street. It can be a hassle if you are with heavy luggage. But otherwise it is good. The staff are friendly. The breakfast was abit boring. Its great on the first day, but its the same menu everyday, after the second day, one might have to consider having breakfast elsewhere.
Genuine Hotels.com guest review
4 night romance trip Feb 22, 2015
John
AS
3.0 / 5Good
Small basic hotel with good breakfast near kayabacho station.
Genuine Expedia guest review
Other trip Mar 2, 2015
A Traveler
MY
4.0 / 5Excellent
"Very very small room"
Very pricy
Genuine Hotels.com guest review
3 night romance trip Feb 23, 2015
Jihun
AU
4.0 / 5Excellent
"Small room, good location"
The room is smaller than expected, not ideal for families. But i stayed for only 1 night, so it was still alright. Location is quite good, near the subway, and with eateries and convenience store within 5 mins walk.
Genuine Hotels.com guest review
1 night romance trip Feb 8, 2015
Amber
SG
4.0 / 5Excellent
"They fixed our problem"
Our room didn't get cleaned one day, we returned at 8 o'clock at night after most of the staff had left. The front desk quickly apologized and moved us to a clean room.
Genuine Hotels.com guest review
4 night romance trip Jan 30, 2015
A Traveler
AS
4.0 / 5Excellent
"Very good location on a budget"
Very good impression of the hotel overall, especially the location which is just a very short walk from Tokyo Metro Kayabacho station. Very easy to go to most places in Tokyo. Lawson and 7-11 are across the junction and pretty nearby as well. Bed however, was a bit of a squeeze for 2 people. Recommended and will come back to stay again.
Genuine Hotels.com guest review
5 night romance trip Feb 3, 2015
Yat Leng
SG
3.0 / 5Good
"Good value for the money"
The hotel is a bit dated and our non-smoking room smelled faintly of smoke but overall a very good value for the price that we paid.
Genuine Expedia guest review
Other trip Feb 9, 2015
A Traveler
CA
5.0 / 5Outstanding
"Good hotel, would stay here again"
Great hotel. The staff are friendly and helpful. The room is a standard sized room for Japan (small) but well appointed. Internet connection was good and he speed was reasonable. vending machines, ice machine, microwave and laundry available. Breakfast was fine, not out of this world but the coffee was nice and the croissant very good. Great whiskey bar across the street, only 5 or 6 seats but worth a visit. We walked to Ginza and the fish market, maybe a couple km but if you enjoy walking it is a pleasant walk. No shopping close by but plant of places to get a feed or a drink. Close to subway station. Go out exit 7 to be near the hotel. Would certainly stay here again
Genuine Hotels.com guest review
4 night family trip Jan 28, 2015
Graham
AU
5.0 / 5Outstanding
Staff at hotel was very friendly and able to speak a bit of English. Always had a smile on. Room was very clean, but the bathroom may be a bit small for larger people. Room had dimming lights and air conditioning which was nice. There was a window (views into an alley way and parking unfortunately). Only 2 choice for breakfast but it is simple, delicious and substantial. Water boiler takes a long time and it would be nice to have the tea bags in the room instead of at reception. Over 15mins walk to Tokyo station, but there are shops on the way. Be careful there is another Sotetsu Fresa Inn not too far away, walked to the wrong one the first time!
Genuine Expedia guest review
Other trip Feb 6, 2015
LayPC
SG
4.0 / 5Excellent
"Convenient location"
My wife and I stayed at this hotel for 6 nights, and we had a very comfortable stay and and overall positive experience. The Breakfast each morning - although on the lighter side - was quite sufficient and wholesome and also came with a complimentary beverage. By Tokyo standards, the room was cozy and self-sufficient, as it had all the facilities, including pyjamas. The bathroom, although small, was tidy and modern. Free wifi is also provided. The Hotel is about 15 minute walk to the Tokyo Railway Station which is very handy for all JR Lines and Bullet Trains. There are several eateries around the hotel, and a few convenient stores as well.
Genuine Expedia guest review
Other trip Jan 8, 2015
Ajay
AU
3.0 / 5Good
"Good location, but very small rooms"
Good things about this hotel: - One block away from Kayabacho metro station with connections everywhere, and three blocks from Nihonbashi station with even more connections (which even have a train that goes to the airport with no change). - Neighbourhood is quiet if that is what you would like. - Hotel staff is friendly and rooms are quiet. - Breakfast is not that great, but included in the price and what they give is more than enough. Bad things about the hotel: - Rooms are very small. We have stayed in small rooms in Hotels in Tokyo, but this was smaller. - Hotel is a business hotel, which seems to be focused on late night workers who will stay overnight. For them, I believe the hotel is perfect. If you come from overseas with a large suitcase, then the room are not really design for it, and you are going to struggle to find a place to put your bag(s).
Genuine Hotels.com guest review
8 night romance trip Dec 18, 2014
A Traveler
AU
5.0 / 5Outstanding
"Best hotel as a base to move around Tokyo"
Great location in Tokyo, very near the subway station (Hibiya and Tozai line). They have a free set breakfast but you can only choose between set A and B. They have small room but the bed is adequate for two asian person. The staff are very accomodating and they will try their best to talk in english. Will book here again if given the chance again to visit Tokyo.
Genuine Hotels.com guest review
5 night family trip Dec 19, 2014
Randy
PH
4.0 / 5Excellent
"Nice location and great customer service"
Nice location- near to the metro stations (Kayabacho and Nihonbashi) and TCAT Terminal. Rooms are clean and pleasant. The staff were courteous and helpful.
Genuine Expedia guest review
Other trip Dec 28, 2014
A Traveler
HK
4.0 / 5Excellent
"Sotetsu Fresa Inn kayabacho area"
Stayed 8 nights. Pleasant and simple albeit basic hotel. Small room with step up bathroom cubicle, in room fridge and TV. Breakfast was choice of either egg/salad/toast or salad/croissant/yoghurt plus one beverage of your choice. Metro less than one minute's walk from hotel (kayabacho station) - about a 25 minute trip to Shibuya/Shinjuku or 10 minutes to Ginza. Plenty of eateries nearby, including 24 hour convenience stores with decent cheap meals. Staff were friendly, helpful and conversant in English. Overall a pleasant and convenient place.
Genuine Hotels.com guest review
8 night romance trip Dec 13, 2014
Joerg
AU
5.0 / 5Outstanding
"Simple affordable place with breakfast"
Great affordable place. Complimentary breakfast is a nice touch. Convenient location. will stay with them again next time!
Genuine Hotels.com guest review
5 night trip with friends Dec 12, 2014
A Traveler
SG
5.0 / 5Outstanding
"Centre of Tokyo Attraction with Kayabacho Subway"
nice n comfort. I can go anywhere with Tokyo Metro Links..
Genuine Hotels.com guest review
5 night family trip Dec 12, 2014
A Traveler
AS
4.0 / 5Excellent
"Nice hotel with breakfast provided."
Overall, good. close to MTR station and 24 hour mart.
Genuine Expedia guest review
Other trip Dec 14, 2014
A Traveler
MY
4.0 / 5Excellent
"Fantastic"
Room service was average for the value of money, most of the staff were friendly & helpful & polite. I m pleased with my stays there for 8 days Location was really good & I found where I want to go very easily
Genuine Hotels.com guest review
8 night trip Nov 14, 2014
A Traveler
AU
4.0 / 5Excellent
"Nice and good location."
Very near to the subway and few eateries around the hotel.
Genuine Expedia guest review
Other trip Nov 22, 2014
Zainal
SG
3.0 / 5Good
"Nice hotel close to Metro"
Only thing was the boring breakfast, every day same but good quality.
Genuine Expedia guest review
Other trip Nov 20, 2014
Sam
CA
4.0 / 5Excellent
"Very good service"
We stayed here for about 7 nights. The room was small as typically in japan but it's clean n comfortable. Close to station. And the receptionist girl named Yuriko was very helpful. She's the best and gave us the best impression as this is our first trip to japan. Deff will come back here n recommend this hotel
Genuine Hotels.com guest review
7 night romance trip Nov 5, 2014
AGUSWANTO
AU
4.0 / 5Excellent
"Affordable loadging"
The hotel was so close to the metro which takes less than 2 minute walk. The location is in the office area but there are plenty of good food to try near the area. Even though the room and bed was pretty small, it is acceptable as long as you do not have big bulky baggage. Overall, I would recommend this hotel as they are affordable and value for money.
Genuine Hotels.com guest review
5 night family trip Oct 23, 2014
Darren
SG
4.0 / 5Excellent
"good place"
A good clean hotel overall
Genuine Hotels.com guest review
2 night business trip Oct 19, 2014
A Traveler
AS
4.0 / 5Excellent
"modern hotel, close to metro"
I stayed at Sotetsu Fresa for 1 night. My room was tony but adequate. There us Wi-Fi in the lobby. Light breakfast is included. There are nice little extras: samples of creams and lotions and a good selection of fruit teas. The staff try hard, but their English is just not adequate.Metro station is very close, there are many restaurants in the neighbourhood, overall- pleasant experience
Genuine Hotels.com guest review
1 night trip Sep 27, 2014
Wanderer
CA
5.0 / 5Outstanding
"Excellent hotel!"
The Sotetsu Fresa Inn Nihombashi-Kayabacho was the first hotel that we stayed in during a ten day trip to Tokyo, Kyoto, and Hiroshima. The hotel's location was great (a single train, no transfers, took us from Haneda Airport to the Nihombashi station, a seven minute walk (with luggage) to the hotel). Although there aren't any major Tokyo sights within walking distance from the hotel, the Kayabacho subway station is literally around the corner, allowing for easy and quick access to all of Tokyo's main sights and neighborhoods. The room was a little small but very clean and the bed was very comfortable. The free breakfast was handy, though not all that substantial. The staff is very friendly and there are lots of amenities if needed - we were able to borrow much-needed umbrellas for no charge during a super rainy day. There is a Starbucks, 7/11 (with an ATM), and a bunch of noodle restaurants all within one block of the hotel. We highly recommend the hotel for a stay in Tokyo!
Genuine Hotels.com guest review
3 night romance trip Oct 2, 2014
A Traveler
CA
2.0 / 5Fair
"15min walk from tokyo station"
Room very small, you couldnt barely stand there :( breakfast very dissapointed
Genuine Hotels.com guest review
5 night family trip Sep 25, 2014
Monika
IE
4.0 / 5Excellent
"Close to Tokyo Station"
Decently priced hotel that is about 10 min walk from Tokyo station. Convience stores and restaurants all in the area. Breakfast wasnt as advertised on their website. Room was a bit dusty as well
Genuine Expedia guest review
Other trip Oct 7, 2014
Alex
AU
4.0 / 5Excellent
"Good location"
We stayed 3 days in this hotel. Arrived around 10am, but we could check in after 3pm. It felt lot longer when after a 14hours flight you want a shower and relax a bit. The double room was extremely small. Staff was kind, but with very limited english. Location is great. Kayabacho station within 2mins walk, Tokyo station also within 15mins walk, or 5mins taxi (apps 800yen) Reasonable price.
Genuine Expedia guest review
Other trip Oct 1, 2014
Andrew & Agnes
AU
3.0 / 5Good
"Nice hotel, light breakfast"
Breakfast is included but we had to eat something else after.
Genuine Hotels.com guest review
4 night family trip Sep 19, 2014
Jf
CA
4.0 / 5Excellent
"Visiting Tokyo with the Family"
The location was very nice...a minute walking distance from the Subway which connects you to the rest of Tokyo. The hotel room was comfortable and the cleanliness was OK. The restaurant within the hotel served decent food but only two choices were available as complimentary. The staff were very helpful with information of the local area. Overall, it was a nice stay.
Genuine Hotels.com guest review
2 night family trip Sep 13, 2014
A Traveler
AS
5.0 / 5Outstanding
"Great Job, Sotetsu Fresa Inn !"
Sotetsu Fresa Inn in Yokohama gave us a great impression. This year, I booked this hotel in Tokyo with confidence & no worries and it didn't disappoint us much . Just that the room is a bit small & the room interial is not as good as the one in Yokohama. The Cafe breakfast suits me, especially with the choice of coffee that I can choose, but my husband prefer the buffet style in Yokohama Fresa Inn. The 10 min walk to Tokyo Station & TCAT Terminal, next to Kayabacho Station makes it a reasonably good location. With this kind of price cannot expect it to be next to Tokyo Station. What's most important to us is location & cleanliness.
Genuine Hotels.com guest review
8 night family trip Aug 22, 2014
Jomel
SG
5.0 / 5Outstanding
"second stay here"
Great hotel for the price. It's next to several restaurants, a subway stop, and convenience stores. It's also within walking distance of Nihombashi and Tokyo station. The room is small but clean and well maintained. The breakfast at the adjoined restaurant is on the light side, but well balanced. Hotel staff are very helpful. The coin laundry is a small machine though, and you'll need more time on the dryer than you think.
Genuine Hotels.com guest review
3 night romance trip Aug 10, 2014
Holly
CA
4.0 / 5Excellent
"Friendly service and bonus breakfast"
Friendly welcome and well-equipped room. Room small, so bed could only be accessed from one side, but not a problem. Small breakfast included at friendly cafe next door. Convenient for Tokyo station and a metro station is less than 3 min walk away. Useful base for Tokyo sightseeing, but not if you have more than a few clothes than you intend to take out of the case.
Genuine Hotels.com guest review
1 night trip Aug 3, 2014
RollyJoger
GB
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