All hotels in Tokyo, Japan
1 room, 2 adults
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3-14-21 Shibaura Minato-kuTokyoTokyo-to108-0023Japan, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
4.0 / 5Excellent

Score breakdown (from 499 reviews)

  • Location
    Great location
  • Cleanliness
    Clean
  • Service
    Fantastic service
  • WiFi
    Good internet service
  • Breakfast
    Breakfast is average
  • Room
    Room is not nice
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4.0 / 5Excellent
"Great location"
The hotel is located near a JR train station. This made it easy to visit other parts of Tokyo. The breakfast had few choices but everything else at the hotel was great. I would stay there again when I go back to Tokyo.
Genuine Hotels.com guest review
2 night trip Apr 2, 2016
Rachel
US
4.0 / 5Excellent
"Close to train station & good eateries"
Stayed for 6 nights with my other half. The room is tiny, which was expected. The bed was a semi double meaning it is smaller than a double. Good for two people on the slimmer side but not much room to move around. There is no dresser or closet. When it is cold in Japan, they do not turn on the AC. If you turn on the AC it will blow hot air. We checked with the front desk and they confirmed this. The shower is very tiny and so is the bathroom. Will fit 2 suitcases and 2 carryons in the room but there will be no walking room. For us, this was ok. It was about $450 including tax for 6 nights. It is 0.25 miles from the train station. There is a really good yakiniku place 2 doors down. On the same block is a good yakitori place. There is Lawsons and 7-11 on each block. I would stay here again.
Genuine Hotels.com guest review
6 night romance trip Nov 5, 2015
Caitlin
US
4.0 / 5Excellent
"Great access from train/subway station"
The room was small, but that is expected in Tokyo. We had a hard time figuring out how to control the lights and air/heat because they were built into the bed frame. Having the instruction manual for that will help. We had a great price from hotels.com, and this is not Ritz (or Ritz price). We have nothing to complain.
Genuine Hotels.com guest review
3 night romance trip Oct 24, 2015
A Traveler
US
4.0 / 5Excellent
"clean and nice location"
overall clean facility. near from Tamachi station. friendly staff.
Genuine Expedia guest review
Other trip Oct 26, 2015
A Traveler
US
4.0 / 5Excellent
It's great. Clean, close to the station and staff is very friendly
Genuine Hotels.com guest review
11 night trip Aug 27, 2015
A Traveler
US
4.0 / 5Excellent
"Small rooms but decent location, staff friendly."
Positives: Close to Tamachi station, room was quiet, decent food options nearby, convenience stores nearby (Lawson, Lawson Natural, 7-11), and 100 yen shop (similar to a dollar store). FYI, many more food options via Tamachi west exit and across the street. Cons: Room very small but as expected; we stayed as a family two adults and two kids (1yr and 3yr); 1yr and wife slept on floor with extra blankets provided by the hotel. However the bed is a little larger than a standard single. Also room was dusty in the corners, but everything worked (fridge, TV, bathroom, etc).
Genuine Hotels.com guest review
4 night family trip Aug 29, 2015
A Traveler
US
5.0 / 5Outstanding
"Clean, convinient, and comfort hotel with less $"
I did not expect much in advance because it was not so expensive. Turn out to be great value. It was clean and comfort place. Quiet and convinient. New towel, clean bath room. Room is small but reasonable for the price. It is comfortable place. I will definitely come again for my next trip!
Genuine Expedia guest review
Other trip Aug 24, 2015
Tak
US
5.0 / 5Outstanding
"Wonderful location, great room."
This hotel is in Minato city - a working neighborhood of Tokyo. Within 10 min walk there is the rail station with Yamanote line covering a good portion of the city, and the subway station which covers Asakusa. There is a 711 store at the corner with ATM and breakfast food.
Genuine Expedia guest review
Other trip Aug 6, 2015
Andrey
US
2.0 / 5Fair
"old hotel, not clean"
came to hotel before check-in time. told that we need to wait. so we waited next to the check-in counter. close to the check-in time, people started coming in and started checking in. they forgot about us and we had to ask if we can check in already. cheap hotel - get what you pay for.
Genuine Expedia guest review
Other trip Jul 20, 2015
A Traveler
US
5.0 / 5Outstanding
Small space, but then again, everything in Japan is a small space; everything was in perfect working order, hotel staff was very professional, and the location was convenient to the major railway around Tokyo.
Genuine Expedia guest review
Other trip Jul 19, 2015
A Traveler
US
4.0 / 5Excellent
"Excelooent"
The staff was awesome! They were courteous and very attentive to our needs. The location was great, very close to the train station. I highly recommend this hotel and would definitely stay there again.
Genuine Hotels.com guest review
8 night trip with friends Jun 5, 2015
Geraldine
US
4.0 / 5Excellent
"Great!!"
Great location. Staff helpful even after we checked out when we forgot something in our room.
Genuine Hotels.com guest review
6 night trip with friends Jun 4, 2015
A Traveler
US
4.0 / 5Excellent
"Friendly & clean!"
My stay was really enjoyable ! If I had one wish, it would be nice to have some American TV Channels also!
Genuine Hotels.com guest review
6 night family trip Jun 4, 2015
Earl
US
4.0 / 5Excellent
"Good value"
Convenient location near Tamachi train station. Priced right.
Genuine Hotels.com guest review
6 night trip with friends Jun 4, 2015
Karen
US
5.0 / 5Outstanding
"Nice hotel close to attractions and train station"
Staffs are friendly and very helpful. Secured hotel. Freebies by the elevator, my wife's love it! Walking distance going to train station and other attractions. We would recommend this hotel.
Genuine Expedia guest review
Other trip May 7, 2015
VP0905
US
5.0 / 5Outstanding
"Awesome Place to Stay"
This hotel is far and beyond compare to others. The staff are all helpful, courteous and knowledgeable. They tried their best to provide excellent service to us when it comes to tourist places, shopping and airport shuttle. Definitely I will stay again on this hotel for the third time.
Genuine Hotels.com guest review
3 night trip with friends Apr 29, 2015
Remiel
US
3.0 / 5Good
"Friendly staffs"
Friendly staffs. Room was a bit small. The pillow/bed sheet had minor mildew smell. Location of the hotel was quite convenient, only 5 minute walk from the Tamachi JR station and have local restaurants nearby.
Genuine Hotels.com guest review
1 night romance trip Apr 25, 2015
A Traveler
US
4.0 / 5Excellent
"Close to Tamachi East exit."
Very close to Tamachi Station. They have microwave in the facility and laundry machines. If the hotel is full then you will have connecting to the wi-fi because there is a max limit on the allowed wi-fi connections. So you will get in the next day or so. Had problem getting questions answered in the reception because of the english. But they try hard to get your problems solved.
Genuine Hotels.com guest review
3 night family trip Apr 4, 2015
Vinod
US
3.0 / 5Good
Staff was very friendly - a good deal for the price. Very small but clean. Located close enough to JR station
Genuine Expedia guest review
Other trip Apr 11, 2015
A Traveler
US
4.0 / 5Excellent
Good location and comfortable room (small but comfortably).
Genuine Expedia guest review
Other trip Mar 21, 2015
A Traveler
US
5.0 / 5Outstanding
"Cheap, cheerful and convenient"
Convenient location close to the JR line (5 min walk) and metro (8 min walk) with easy access to Hanada airport and easy-ish access to Narita airport. Rooms spotless, comfortable bed, quiet hotel, staff nice. I don't know why previous reviewers have complained about the room or bathrooom being small as you evidently haven't travelled much and expect too much. This is Tokyo and if you've booked this hotel, you are not paying top dollar so why grumble? This is good value for money.
Genuine Hotels.com guest review
1 night trip Nov 2, 2014
A Traveler
US
4.0 / 5Excellent
"Nice hotel near train station and subway"
Spent 4 nights here. Good hotel. Front desk is great. WiFi works well in the room.
Genuine Expedia guest review
Other trip Sep 24, 2014
Desert Traveler
US
4.0 / 5Excellent
"Nice, but small"
The room was very nice and clean, but a little small. It was good for 2 people with little baggage. The bed was very comfortable. The hotel was 5 minutes away from the train station, which would take us to the rest of the city. And there were plenty of local restaurants around to enjoy. Overall a very pleasant experience.
Genuine Expedia guest review
Other trip Sep 13, 2014
Mike
US
4.0 / 5Excellent
"nice, very convenient simple hotel near station"
Great location, 3minute walk to Tamachi station on Yamanote line. I chose this hotel over a 5 star hotel just because of this as I'm travelling with little kids. It made travel life much easy! Hotel very clean! like brand new, room a bit small compare to American brand hotels, maybe ok for Asian size, I booked extra bed just to have more space. Nearby is very quite, safe neighborhood, if you prefer a quite place to stay like me. A Lawson convenient store at the corner is very convenient. You can grab any food as you go to the station. Drawback is that staff mostly don't understand English!! I keep thinking that if they are selling to the U.S. market, there got to be more staff speaks English. But they are willing to help to their best understanding!
Genuine Expedia guest review
Other trip Aug 31, 2014
R.
US
4.0 / 5Excellent
"Close to metro"
This is my first time in Tokyo and I booked the room based on other reviews. it's sitting at. Nice location and the room is small but manageable for two adults.
Genuine Hotels.com guest review
2 night trip Jul 13, 2014
Phillip
US
4.0 / 5Excellent
"Small small room"
Tiny rooms.
Genuine Hotels.com guest review
1 night family trip Jun 8, 2014
A Traveler
US
4.0 / 5Excellent
"Good Choice for Tokyo"
Hotels.com offered a good bargain, considering that this is the notoriously expensive Tokyo. The Fresa chain offers small rooms best for single travelers; I've stayed in two and neither room could reasonably accommodate two people. But the street is quiet, there is a convenience store nearby, and quite a few restaurants open late. The laundry room on the 8th floor is useful, but the dryer is very weak. A normal load would require over an hour of drying (about 300yen) and they do sell a 50yen/packet powder for washing (so prepare to spend about 550yen). It's about 12 minutes from the Mita subway station, and less than 10 from JR's Tamachi station. Both lines take you everywhere in Tokyo, and it's a direct ride from the Haneda Airport's international and domestic terminals (about 30 or so minutes). Be aware that their checkout time is 10AM, supposedly common for business hotels in Tokyo.
Genuine Hotels.com guest review
4 night business trip Jun 1, 2014
Scott
US
5.0 / 5Outstanding
"Convenient to all locations-best service"
Very pleasant!
Genuine Hotels.com guest review
2 night trip May 20, 2014
A Traveler
US
5.0 / 5Outstanding
"I love the location"
The hotel is just perfect for us who are new to visit Japan. Its clean, quite, comfortable, safe, and accessible to the train. We are glad and definitely will stay again the second time around.
Genuine Hotels.com guest review
3 night trip May 6, 2014
Remiel
US
4.0 / 5Excellent
Stayed for a week here and worked out great! Not really familiar with the locations of Tokyo greatly but since Tamachi is on the yamanotesen, very easy to go everywhere! Hotel is very close to the station, there are several choices for good and for some reason, there were 3 Lawsons near by!
Genuine Hotels.com guest review
7 night trip with friends Apr 29, 2014
A Traveler
US
5.0 / 5Outstanding
"great hotel, everything you need is there."
Great hotel, great location, lots of foods around, 3 convenientstore within few hundreds meter.
Genuine Hotels.com guest review
2 night family trip Apr 25, 2014
andy
US
4.0 / 5Excellent
"Great location. Very close to JR trains."
This hotel is a few blocks from the JR train station. It's right in between east and west paths of Tokyo in the JR line. And no more than a 5 min walk. There are some restaurants around this area and a 100 yen shop right across the street. Also right down the block is a Lawson so it's convenient. There are 2 Lawsons, one of which sells cigarettes. The room is small but I think most of the hotels in Tokyo are small. I didn't mind that it was small. It reminded me of a dorm room. It's also close to the rainbow bridge. Didn't get a chance to check it out, but it is walking distance from the hotel. The staff are super friendly and they speak minimal English. They will go out of their way to try and understand and help you. The room has an electrical refrigerator which only keeps the beverages at its current temperature. It's doesn't function like a refrigerator.
Genuine Expedia guest review
Other trip Apr 20, 2014
A Traveler
US
4.0 / 5Excellent
Aside the wideness of my room, that was very little, the hotel is in tamachi city center and its surronder is amazing.
Genuine Venere guest review
Other trip Apr 19, 2014
A Traveler
US
4.0 / 5Excellent
"Close enough to station"
Very compact room, size okay:}. Advertised as a 5 minute walk to Tamachi station but turned out closer to 10, was not a problem for us though. Non smoking room wasn't available, smelled smoke every time we came back then soon got used to it. Used washer/dryer once; clothes very wet dryer on the right not efficient used 3 cycles then switched one cycle on left dryer perfect. Use LEFT only. Good breakfast offered for 500¥. Daily maid service made our return inviting. Front desk friendly and most spoke some English.
Genuine Hotels.com guest review
7 night trip Mar 15, 2014
Ray
US
4.0 / 5Excellent
If you are from a western country, you will probably be shocked at how small the room is. It's tiny, with barely room for suitcases. However, the staff will take good care of you.
Genuine Venere guest review
Other trip Jan 27, 2014
A Traveler
US
3.0 / 5Good
"Small rooms"
I am 5'11" and I didn't fit on the bed and showering was just a pain. Every thing was so close, I had to shower as if I was in a rostersari machine.
Genuine Expedia guest review
Other trip Nov 18, 2013
Frequent travle
US
5.0 / 5Outstanding
"Close to station, no nonsense"
Typical Japanese business hotel. Room is tiny but they all are. Everything was clean and worked properly and the place is 5 minutes' walk from Tamachi station on two JR lines and Mita station on two subway lines. You can get pretty much anywhere in Tokyo from there with only one transfer, and Minato-ku is nice and clean. Good deal.
Genuine Hotels.com guest review
4 night trip Oct 2, 2013
A Traveler
US

The following English reviews were posted by hotel guests from other countries:

4.0 / 5Excellent
"Decent location"
Pros ... We chose this hotel mainly for its location and it's pretty convenient. It's within walking distance to JR Tamachi station and lots of restaurants and convenient stores around. The area is fairly quiet at night. Front desk staff communicates well in English. Coin laundry service available. 2 elevators available. Room is clean and equips with a small fridge. Cons ... Standard double room is small (but common in Japan standard I guess). We stayed during mid March (~ 15C outside). Air-Con blew out hot/warm air. We attempted to open up windows for cool air. However, we smelt smoke from our neighbouring units. We were then forced to close windows. Large luggages will not be able to open fully (we were ok as we're backpackers).
Genuine Hotels.com guest review
2 night romance trip Mar 18, 2016
William
CA
4.0 / 5Excellent
"Small Nice and Clean"
It is small but nice and clean.
Genuine Hotels.com guest review
11 night business trip Dec 10, 2015
Sunaree
AS
3.0 / 5Good
"Standard simple small hotel"
Standard Tokyo business type hotel. Very small rooms as expected. Clean and simple, nothing special. Couldn't check-in early (2hours) which we never plan for but would be nice as this was the first stop off the plane. About a 5 minute walk from the JR Tamachi station.
Genuine Hotels.com guest review
1 night romance trip Dec 12, 2015
Patrick
AU
5.0 / 5Outstanding
"Convenient location"
This hotel is located very close to the Tamachi station on the loop line and to Mita station on the Toei Mita line. We found the staff all very helpful and friendly, despite the language barrier. The self-service area with teas and bath salts was great, and we used it regularly. The window in the room opened, which was nice, and the block out screens really worked well! It's close to a quite few restaurants. We loved the Rocky Kanai izakaya near the bridge on near the station, and there was a great ramen place nearby too. Rocky Kanai doesn't have an English menu, and the menu doesn't have much much in the way of pictures, but we were lucky enough to get wait staff that spoken some English and were able to tell us what some of the dishes were and make recommendations. There's also a Lawson and Sunkus close, and a grocery store not far from the station. We weren't a big fan of the breakfast, limited choices and the same every day. It doesn't look like there is any washing powder available in the laundry, which I think would be a great service for them to offer. I think all hotels in Japan must get their mattreses and pillows in the same place, very uncomfortable.
Genuine Expedia guest review
Other trip Nov 7, 2015
Bec
AU
3.0 / 5Good
"Quality of service could be improved"
Quality of service at reception not so good. Room was warm even though it's autumn.
Genuine Hotels.com guest review
3 night family trip Oct 24, 2015
A Traveler
SG
3.0 / 5Good
"Convenience location with little downside"
As I was travelling in early autumn, the weather is not that cold yet. But the hotel centralised air conditioning is set to heater. the staff told us to open the window but it creates a lot of noise at night due to strong wind. Perhaps the place is good at other season.
Genuine Expedia guest review
Other trip Oct 27, 2015
sharon
AU
4.0 / 5Excellent
"Pleasant stay at Sotetsu Fresa Inn Tokyo-Tamachi"
The hotel is good. It exceeds my expectations.
Genuine Hotels.com guest review
7 night trip Oct 1, 2015
A Traveler
SG
1.0 / 5Poor
"Worst stay of our trip"
Female receptionist was friendly but the male receptionist (probably a manager) was extremely unfriendly. We were given smoking room and asked the lady if we can change it, the guy next to her shouted in Japanese "nai! nai! nai!", as if we were not there, unbelivable. The smoking room was a hellish stay, especially when I have a kid. The cigarette stench was everywhere. I am sure non-smoking room would be better but that's not our case. All in all a very unpleasant stay.
Genuine Hotels.com guest review
1 night family trip Oct 10, 2015
A Traveler
AS
3.0 / 5Good
"getaway"
ordinary.
Genuine Hotels.com guest review
4 night romance trip Aug 10, 2015
Joseph
AS
4.0 / 5Excellent
Excellent location
Genuine Hotels.com guest review
1 night family trip Jul 27, 2015
Jenny
AU
5.0 / 5Outstanding
"Great hotel! Thumbs up!"
Hotel was overall clean and the space of the room are not too small for me. However, area was a little far from Shibuya/Shinjuku - about 30-35 mins away. But it's only 4/5 stations away from Tokyo station).
Genuine Hotels.com guest review
2 night trip Jul 26, 2015
Lee Fah
AS
5.0 / 5Outstanding
"Tokyo - Tamachi"
We had a wonderful stay at the Sotetsu Fresa - very convenient to the Yamanote line made for easy access to the sites of Tokyo. With a 100 yen shop and pharmacy across the road and a Natural Lawson store next door we had everything we needed on our door step. The weather was warm but our room was small, clean and cool. Thanks to the helpful staff this room provided every thing we needed at an extremely reasonable price. Make note that the restaurant downstairs allows customer to smoke - you might want to avoid this although the food is acceptable and you will need to walk down the street a few steps to find anything that looks like a western style breakfast. An endless supply of useful toiletries and tea and coffee can be found in the foyer for your access.
Genuine Expedia guest review
Other trip Jul 28, 2015
Karen
AU
5.0 / 5Outstanding
"Clean and comfortable with good transport links"
We liked the hotel. It is clean and comfortable. The staff are very friendly and helpful. The location is in a quiet area and is very convenient for transport, local restaurants and various amenities. Good value.
Genuine Hotels.com guest review
1 night family trip Jul 19, 2015
Josephine
GB
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