"Best hotel I have ever stayed in"
As a frequent traveller, I have stayed in many hotels. Staying at Capella DC has set the bar so high that I know I will only be disappointed staying in other hotels now. The service was superb; the room was fantastic (corner suite overlooking the C&O canal); the food and drinks were awesome; the amenities (roof top infinity pool) were spot on; decor […] and maintenance were great...absolutely the most perfect hotel experience I have ever had. It was almost surreal. Read moreGenuine Hotels.com guest review
"Pool was the highlight"
Great hotel, excellent service. For the price, I was a bit disappointed in the room. Didn't have much character. But it was very clean. The services they offer are amazing, and the pool and rooftop were very enjoyable.Genuine Hotels.com guest review
top notch !! the bestGenuine Hotels.com guest review
"Top Notch All Around"
We truly enjoyed our stay at the Capella. The staff was extremely welcoming and accommodating from beginning to end and delivered each and every time.Genuine Hotels.com guest review
"service not as good as hotel"
the problem I found is that the terrace has no bar and was understaffed. I saw the same person attending breakfast, lunch and dinner!!! the bar was very nice but she had no wine knowledge. They need to bring more professional staff and they need more waitress at the morning breakfast and better the beautiful terrace with a nice bar.Genuine Expedia guest review
"One of the nicest hotels ever!"
Capella is a beautiful hotel. I love the size, the decor and the bar. One of the best things about it is the rooftop patio. We had drinks and appetizers delivered there and enjoyed the nice weather. I could have stayed up there all night. Although small, our room was very clean. The view wasn't that great and the bathroom was set up for wheelchairs […] which is great for handicap individuals but not so great for us. There is no shower door or curtain so water went everywhere. (Room 208) The reason I didn't give Capella a perfect rating is because both times we ordered our breakfast through room service, it was wrong. It's still a great place to stay and in a great neighborhood. Read moreGenuine Hotels.com guest review
"Great hotel in a great spot."
My husband, my teenage daughter, and myself stayed at the Capella while on a college tour visit to Georgetown University. The hotel is beautiful and the service was impeccable. My husband and I enjoyed drinks in the bar, and we also had my daughter's friends meet us for brunch in the hotel restaurant. The brunch was to die for! This is a super location […] for doing anything in Georgetown, as we walked everywhere, even to the University. Our only complaint came from my daughter, that her rollaway bed was not very comfortable. We were given an extra duvet to try to pad the bed, which did help some. If you enjoy a top notch hotel, I would highly recommend this property. Read moreGenuine Hotels.com guest review
Very unique and elegant hotel. Will definitely be back!Genuine Hotels.com guest review
"Stellar service, classic design, superb dining"
Having an appreciation for off the beaten path, unique hotels, we were very intrigued by the rave reviews from friends and travel experts. The interior architecture is the perfect combination of classic and modern, with rich woods and clean lines paired with plush white bedding and drapery. The personal assistants contacted us before our arrival to […] ascertain any special requests and introduce themselves before our stay. The Grill Room never disappointed; every meal was an experience that dazzled the senses. The only negative was having to say goodbye. Read moreGenuine Hotels.com guest review
"Most well coming Hotel Ever"
We strongly believe you cannot feel more welcome in any hotel anywhere in the world, more than Capella. We stayed for two nights and OMG. State of the art rooms and very well trained staffGenuine Hotels.com guest review
"Second stay was once again perfection!"
This is one of those hotels that truly has to be experienced. The ability to communicate just how incredible this place is veers on the impossible. Obviously the facilities, rooms, and all of the fixtures are beyond luxurious; by that I mean luxury taken to a level beyond the most luxurious hotel you can think of. But what truly makes Capella special […] is the fact that this place could be incredibly stuffy and pretentious, but somehow it totally avoids any shred of that. No matter how amazing the hotel is, if I feel uncomfortable or not totally at ease I will not return and this is a hotel I hope to visit frequently. How they managed to strike a balance between down to earth and super exclusive is beyond me but once again I stand in awe of the staff and their incredible dedication. Read moreGenuine Expedia guest review
"Truly a Class Act!"
Ultra Luxurious, perfectly sized hotel with amazing amenities. This is worth a splurge for so many reasons: A fantastic, down to earth staff; the best rooms (and bathrooms) in D.C.; you don't feel nickle and dimed (free drinks and snacks in your room) and free clothes pressing; fast, free wifi; a stellar rooftop pool and bar area; the pool is open 24hrs […] and has a fireplace next to it when it gets cold outside; the best possible location in Georgetown: Near everything but on a quiet side street. Read moreGenuine Expedia guest review
"Elegant & comfortable hotel !"
Fully satisfied & glad to spend my time there! My family liked it also!Genuine Expedia guest review
"Great Hotel in a great location and service"
I had decided to go Washington DC and a couple of other cities in the US for my vacation. After my trip to Europe fell apart. I started my vacation in Wachington DC. I researched the web and found this wonderful hotel. Not only was it in a great location in Georgetown but the service was excellent. The staff makes you feel at home and is always helpful. […] They go out of their way to make your trip feel 5 star. I would recommend this hotel for anyone that wants a great getaway and service to match. Read moreGenuine Expedia guest review
"Best get away with the highest standards...."
The location of the hotel is in the heart of Georgetown and a short walk to Washington Harbor. The hotel's amenities and atmosphere was so relaxing. My husband and I had our 3 young daughters with us. They absolutely loved the rooftop pool. The staff was so accommodating to all of our requests and went far and behind what they had too. We had such an […] attentive staff to us while relaxing up on the rooftop. This is a wonderful 'get away' and a hotel my family and I will definitely go back too. I recommend this luxurious hotel to all for a truly wonderful relaxing Read moreGenuine Expedia guest review
"Great Hotel, amazing service"
One of the best stays I´ve ever had. Great service and amazing staff.Genuine Hotels.com guest review
"Elegant boutique hotel in centre of Georgetown"
Our stay at the Capella Washington at the end of December into the New Year 2014 was an absolutely delightful experience. From courteous and ever helpful staff to the beautifully comfortable and spacious bedroom, luxuriously soft dressing gowns, towels and bathroom products, our four day visit to Washington DC could not have been more perfect. I would […] definitely come back. Heide Eyles Read moreGenuine Expedia guest review
"An outstanding experience"
I recently spent a night at the Capella hotel with my girlfriend for an in town getaway whilst visiting her in DC. The attention to detail in this hotel is outstanding. Everything from the check-in to check-out is done perfectly. My girlfriend was strangely quiet throughout the check-in I realised, once we reached our room, it was because she was trying […] to hold herself together from how amazed she was by the hotel. The staff provided the best service I have ever experienced in a hotel. The room perfect and the rainfall shower a hit. That evening we enjoyed a few drinks, from an outstanding red wine list, on the rooftop bar. The view from the bar is beautiful. Afterwards we had dinner at the Grill Room. The food - and once again the service - was superb, we ordered the strip loin and scallops. The flavours of the food were amazing. I will definitely return to the Capella with my girlfriend whenever we are looking for a short getaway. Read moreGenuine Hotels.com guest review
"Bästa hotellet i Washington DC alla kategorier!"
Fantastisk personal!Genuine Hotels.com guest review
Отель новый, очень неплохой, находится в хорошем месте, великолепный современный дизайн, но среди минусов можно выделить, что в номере был сломан слив в душе, который в итоге так и не починили за время пребывания там, и приходилось принимать душ с оторванной плиткой на полу, чтобы не затопить ванную комнату. Качество обслуживания в номерах среднее, […] т.к. вечернюю уборку делали через раз. Консьержи внимательные, но молодые и видимо не совсем опытные в предложении услуг постояльцем отелей такого уровня, при нашей просьбе найти гольф-клуб, мы были отправлены в городской гольф-клуб, который был переполнен людьми, качество игрового оборудования было ужасным и т.п. Read moreGenuine Hotels.com guest review
"Cream of Georgetown"
09/20/14 JonnyBBad Dubai, United Arab Emirates
I normally stay in the Willard when I am DC and soak up the White House vibe but this time it was full so I looked around, listened to the vibe on Trip Advisor and found Capella. And boy am I glad I did. This is a really lovely hotel - its very new but they have managed to keep the old and new in balance. The rooms are absolutely lovely. It's extremely discreet - there are a few levels of security before non-residents can "get at you" which is nice. The restaurant is lovely. Breakfast by the canal is charming (in August I hasten to add!) and the rooftop bar is charming. It is a bit of schlep into town for meetings but if you are staying in Georgetown you know that already... So long the Willard...
"Absolutely incredible experience at Capella, Georgetown..."
09/19/14 Darron C Bar Harbor, Maine
I had the opportunity to stay at Capella on business and was fortunate enough to have my wife with me for the trip. I've travelled extensively with business -- both overseas and domestically -- and can say, hands-down, that Capella-Georgetown was the best hotel experience I've ever had. The service was exceptional. We were treated like royalty. Most importantly, the staff knew me as an individual and met my needs as such -- both in terms of business and pleasure. The Rye Bar is a fantastic place to end the evening, but it's hard to pull yourself away from the roof-top pool!
"Will Be Back! I Recommend You Go Too!"
09/19/14 Ksylvst S Napa, California
I just got back from DC yesterday evening. I could not wait to get online and rave about my experience at the Capella DC. With it being a new hotel, I of course had a few concerns, but I rely on sources such as TripAdvisor to provide me with great recommendations, and it sure did. First, let me state that the hotel, rooms, and public/guest only spaces were done so well. It is a mix of classic Georgetown/DC charm with a modern feel. Exactly what I was looking for. The room did not seem to spare any expenses. The wood flooring, smart TV (with directTV channels), the rain shower head, automatic curtains with controls bedside, and the strategically placed outlets for charging devices. Very well thought out. Although my room was close to the elevator, it was very quiet. I also loved my location. I looked right over the canal, which was beautiful to wake up to. My favorite place to be was the rooftop. The views outstanding, service incredible, and the drinks/food delightful. My next topic I wanted to mention was the service. I thought the service was great. A few specific people I wanted to mention: Rasheed at the pool was the best. He treated myself and my friend like long lost friends. And even when he was extremely busy by himself working the rooftop, he was still able to come and check in with us and make sure we were doing well. Just thought it was great, and that he should be recognized for his hard work! Additionally, we saw Michael, the director of sales and marketing, each and every day. He was incredibly nice, gave some great recommendations of things to do, places to eat, etc. But overall, you could tell he knew what luxury service was all about. The final item I would mention, is that the location is the best. I ventured out and explored the Ritz, and Four Seasons, but I must admit, I felt Capella was the best. I was so happy with my decision. I would highly recommend this place. If you plan on visiting this area, I would only recommend this hotel. If you don’t stay here, you are missing out on such an amazing experience. Thank you to everyone there for all you do. It made our trip to DC one for the books. I will be back!
"Beautiful new hotel, needs some "new hotel" kinks worked out"
09/11/14 KEWLBEANS Tennessee
When selecting a luxury hotel in the Georgetown area for a weekend vacation, there were three choices: Ritz, Four Seasons and Capella. I read through the reviews and looked at photos and selected Capella based on the uniqueness of the rooms and common areas and the amazing location. All three hotels have mixed reviews and all three within the same price range for the dates I wanted so it doesn't appear that there's one solid choice. The rooms and common areas of the Capella ARE stunning. A lot of attention to detail was put into the remodel of the hotel down to the rooftop pool area (pool is beautiful but it is shallow and was not heated). The bell staff and receptionist were very good. Very nice, complimentary breakfast items in the morning. Beds and living space in the room are wonderful. Very nice small refrigerator with free beverages. Excellent linens and bath amenities. Had room service twice and the food was very good, service was great (highly recommend the beef with the sides of mashed potatoes and spinach) Unfortunately, the problems are BIG problems. The biggest issue was the drain in my shower which didn't quite work properly. My bathroom was flooded the first morning I was there. Requested towels to help soak up the water which took awhile to receive. I reported the issue twice and no one seemed to want to address/resolve (perhaps its an issue they know about and can't resolve?). Both times I took a shower it took a good 5-10 minutes for the water to get warm. The shower itself is beautiful and the rain shower is awesome though! The area with the toilet is nice and large but the area for the sink is tiny (just one sink with very little counter space). There was only one small window in the room so very little natural light during the day. Lots of little appliances and switches with lights so the room is not dark when you want to go to sleep. The only large bath towels are bath sheets, so not convenient for women who want to wrap a towel around their head after washing their hair. Carpets in hallways are nice but stained. One other significant, fixable problem is the young, inexperienced staff. When you walk into the Ritz or Four Seasons the staff is older and very professional. Most of the staff at the Cabella is very young and inexperienced, The concierge could not provide even the basic information about long established tour offerings. The "personal assistant" had no clue what a "hypo allergenic" pillow was (it took almost an hour to receive one). The reservationist I spoke to initially was unable to send me an email confirmation of my reservation and was unable to answer fairly basic questions about the hotel. I had twice requested a quite room- the room I received was very close to the house keeping service closet so doors being opened and closed frequently was quite a distraction.
"Simply OUTSTANDING hotel and staff!"
09/10/14 Robert T Sterling, Virginia
Absolutely everything was wonderful at this hotel nestled in Georgetown next to DC. They upgraded us to a bigger room due to our anniversary (23rd) and provided an incredible experience including champagne, rose petals on the bed (done as we ate dinner) and chocolates in our room. The room itself had a view of the canal and was luxurious in its design and style. A big soaking tub plus ceiling shower along with the comfortable bed, vanity area and work space, not to mention a very comfortable bed. The staff was first class with our name used frequently and a genuine friendliness by all. Upstairs on the roof we made use of the heated infinity pool as the staff took care of any drink or food needs. We had both breakfast and dinner at the hotel restaurant, which was first class along with drinks at their lovely Rye Bar. For my wife and me this hotel created the most memorable experience of any hotel visit so far. They know how to make you feel extremely important while keeping the visit on a personal level. I highly recommend the hotel to anyone who wants an upscale experience in a great location. Georgetown itself has a lot to offer and DC is just minutes away.
"Second to none"
09/07/14 MaestralIntl Minneapolis
My wife and I just finished two nights at the Capella for our anniversary. The stay was extraordinary from beginning to end. The incomparable Michelle, our personal concierge, ensured that the stay was perfect from beginning to end, from securing special treatment for us at top local restaurants, to providing little surprise treats and snacks to our room, to an amazing 'rose petal' treatment of the room that was tastefully done. The room itself was large, well laid out, with great storage and a fantastic bath and shower. We loved the rooftop deck, where we enjoyed Cecilio's custom made cocktails and watched an amazing lightening storm from afar by the infinity pool. While the hotel was beautiful, I think it is the people that make the experience unique, and in this regard the service was impeccable. Something rare has come together at the Capella, and we recommend it without hesitation.
"Wonderful hotel - sorry to leave!"
08/31/14 A&L.UKUk UK
This was our first visit to Washington and I was so pleased we picked the Capella for our short stay! From the welcome at the door to the personal check in, this small luxurious hotel was everything we could ever want and has changed our views of 'city breaks' for ever! Very discreet, just steps away from the shops and restaurants of Georgetown to one side, and a couple of mins stroll to harbour set on the Potamac river on the other side, it was perfectly situated and definitely an area we would stay in again. The absolute best part in my opinion was the rooftop terrace and pool ... Exclusive to guests only it was so special to be able to swim, sunbathe, relax and dine casually while enjoying the views of the river and over to the Pentagon, and in the evening we enjoyed cocktails up there! Overall, totally amazing and should be number 1 in Washington without a doubt!
"Outstanding experience at The Capella"
08/24/14 QuincyYork York, United Kingdom
We had the pleasure of staying at The Capella during our first ever visit to Washington. We were equally impressed by both the city and the hotel. Rooms 303 and 302 overlooked the canal and were super luxurious. Very spacious and comfortable. The bar and pool on the roof were superb as were the staff there. In fact, the staff throughout the hotel were outstanding taking a lot of time to make us feel special and very much looked after! We were travelling for a month across South and North America staying in hotels like Four Seasons, Sheratons and Sofitels and in all honesty, this was our favourite. I can't rate it highly enough.
08/11/14 EP90 Laurel, Maryland
Excellent from start to finish! My husband and I stayed for one night for a getaway after returning from a Ritz Carlton beach vacation with our kids. Our expectations were high especially since the Ritz Carlton experience was very good. We felt this was as close to sophisticated and elegant as it gets. The staff, especially Esther, made us feel welcomed and carefree. I simply can't say enough good things. Capella delivers exactly on what luxury and boutique mean. We will return!
"Unique Washington Luxury"
07/31/14 Kirk R Atlanta, Georgia
My partner and I stayed at Capella for our close friends wedding. They booked the rooms so we did not know much about Capella or this particular hotel. We have stayed in top of the line hotels all over the world and Capella made a great impression. From the moment we arrived, we were impressed with the attentive staff as well as extremely comfortable and luxurious rooms. We were upgraded to a corner suite overlooking the canal. The room was very tasteful and well appointed. What we really loved about the property was its small size. The fact that they only allow guests to access certain areas, most importantly the rooftop bar and pool areas, was a huge plus. There was always a place to rest, sun and have a perfect cocktail with someone always greeting us to make sure we were well taken care of. Overall, we highly recommend Capella. It is a good value when compared to comparable larger hotels in DC. Given the successful stay, we are now booking my partner's family vacation at Capella Pedregal in Cabo for next Spring. Very happy to now know about Capella Hotels....very impressed!
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