All hotels in Dubai, United Arab Emirates
1 room, 2 adults
You can collect Welcome Rewards® nights herePalm Jumeirah, Dubai, United Arab Emirates, ‏‎800-491-6126
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4.7 / 5Outstanding

Score breakdown (from 259 reviews)

Average rating for:

  • Cleanliness
    4.8
  • Service
    4.6
  • Comfort
    4.7
  • Condition
    4.7
  • Neighborhood
    4.3
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5.0 / 5Outstanding
"it is highly recommended"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
excellent service and hospitality, convenient to all attractions
Genuine Hotels.com guest review
4 night family trip Mar 15, 2015
A Traveler
US
5.0 / 5Outstanding
"Great View of Dubai Marina"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
After being assigned a lower class room at check in, the problem was sorted out the following day with a manager. The suite we reserved and eventually got was simply superb. We visited friends most of the time during our stay so we did not use many of the hotel amenities. The view of the Dubai Marina was the best.
Genuine Hotels.com guest review
4 night romance trip Feb 11, 2015
A Traveler
US
4.0 / 5Excellent
"Amazing hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel was immaculate from the pool, restaurant and interior quarters. Days could have been spent on hotel premises if Dubai wasn't such an amazing city. Most staff went above and beyond to enhance our stay. Emma was by far the most accomodating and went well above her duties to ensure our days were well-spent. The complimentary valet parking was a huge plus! My only quarrel was with the wifi fee, 100 UED per day, which was over priced and unnecessary to us. The buffet was unappetizing, however the other restaurants on the premises make up for it. Overall, Fairmont the Palm is highly recommended for a luxurious Dubai experience.
Genuine Expedia guest review
Other trip Dec 26, 2014
La Vie B
US
5.0 / 5Outstanding
"First time in Dubai"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great restaurant selection, service was excellent, fairmont gold rooms are spacious, clean, and modern, the view from the beach is exceptional during the day and night.
Genuine Expedia guest review
Other trip Dec 24, 2014
A Traveler
US
5.0 / 5Outstanding
"Espectacular!!!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Nice location...nice infraestructure. The pool and the beach, relax and beautiful. TOTAL RECOMENDED.
Genuine Expedia guest review
Other trip Dec 7, 2014
Tato
US
2.0 / 5Fair
"Not what I was expecting at all"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
The hotel seems worm down already. Staff is not as experienced as other hotel in Dubai. Air conditioning was not working in my room. I checked into a 26C room. After technicians came to fix the AC, the room only cooled down to 25C overnight... was a hot uncomfortable night.
Genuine Expedia guest review
Other trip Nov 27, 2014
L
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
VERY NICE HOTEL BEACH WAS GREAT! WEATHER WAS PERFECT
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
US
5.0 / 5Outstanding
"Beach and pool are super"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Relaxing chillin. Good times. I enjoyed the pool.
Genuine Expedia guest review
Other trip Oct 9, 2014
Al toukhi
US
5.0 / 5Outstanding
"wonderful customer service and hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hospitality of the hotel was exceptional.
Genuine Hotels.com guest review
1 night business trip Sep 25, 2014
federico
US
5.0 / 5Outstanding
"Very good staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Overall, it was a pleasant stay. Upon check in, the room we got was only partial sea view, we reserved a panoramic sea view. When I notified management, they didn't have a panoramic available, so they upgraded us to a suite with panoramic view. On site restaurants were very good, but a bit loud for me. Service staff were outstanding. Pools were very clean and maintained. I will stay there again.
Genuine Expedia guest review
Other trip Sep 21, 2014
Michael
US
5.0 / 5Outstanding
"On the palm"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Excellent , staff was very good. Property and rooms were in great shape.
Genuine Expedia guest review
Other trip Sep 20, 2014
A Traveler
US
5.0 / 5Outstanding
"Great hotel In the palm island"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Stayed for five days to attend a wedding at the same hotel, the wedding planner was horrible but the hotel was great.
Genuine Expedia guest review
Other trip Sep 7, 2014
Moayad
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
The hotel unlike other numerous hotels, I stayed in in Dubai has no distinctive welcoming atmosphere. Staff although did not smile and service was laboured. Spa was under renovation and this wasn't mentioned at booking or check in.
Genuine Expedia guest review
Other trip Jul 18, 2014
lara
US
3.0 / 5Good
"Nice hotel on the beach"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Nice hotel on the beach, very small pools, can't really swim, nothing much once you step outside this property. you need a cab to go anywhere. 2 restaurant offering average quality international cuisine...Internet is VERY VERY expensive..Try not connect.Almost USD 35 a DAY!!!!!!!!!!! and connection is VERY bad.
Genuine Expedia guest review
Other trip Jul 14, 2014
A Traveler
US
5.0 / 5Outstanding
"Relaxed friendly staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
It seemed to have a very happy staff which in turn made their service relaxed and genuine
Genuine Hotels.com guest review
2 night trip with friends Apr 10, 2014
A Traveler
US
2.0 / 5Fair
"Quantity over Quality all the Way"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    2.0
This hotel was very over-priced for the value and extremely crowded, making it a very impersonal experience. We had a deluxe room with a panoramic view. The view was the absolutely best part of our stay. Definitely worth the money because otherwise the room itself was 3-star at best. Nothing exciting or very luxurious. The hotel is huge and was very crowded (which is great for business but didn't make for a very personal experience). Also, my boyfriend and I love kids and are both from big families; however, this hotel was all families, many with kids running wild. When we went out to the pool it was like being at a water park. Even having breakfast outside overlooking the pool was somewhat crazy. Going to the adult pool was better but still very crowded and tough to find chairs. The cocktails by the pool were very over-priced (I ordered a coconut martini which came in a coconut shell and was literally gone after I took three drinks through the straw. In fairness, I told the waiter and he apologized and brought me another free of charge.) One night during our stay we ordered dinner very late because we had been too busy all evening to eat and when it came they had forgotten the turkey on our turkey sandwhich. Also, the bread was stale and tasteless. Overall this was very indicative of the food at the hotel- just not very good quality. Also, everytime we tried to call out of our room we had to dial numerous times. When trying to book a spa appointment I tried to call three times and finally got through. However, due to the over-crowded hotel, it was not possible to get an appointment for a massage or facial with a female therapist and the times available were all during dinner. Overall, we had been very excited about this portion of our trip (we had stayed in a city hotel for the first half and this hotel for the second half) but were totally disappointed and wished we had stayed at our precious hotel for the whole trip (the Park Hyatt, which was amazing all-arou
Genuine Hotels.com guest review
3 night romance trip Apr 3, 2014
A Traveler
US
2.0 / 5Fair
"Boring hotel"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
I travel 26 weeks a year and I found TheFairmont the Palm to be a boring and very noisy hotel. The rate was $550.00 per night for 8 eight nights. We were given room 720 which faces the road and the room was increadably noisy. No view and all night long you hear loud fast cars and there is no sound insulation between the room and the corridor, very disapointing. The hotel has a nice beach, that is it. No entertainment in the lobby...not even a piano player. I would not recomend this hotel.
Genuine Expedia guest review
Other trip Nov 24, 2013
EF
US
5.0 / 5Outstanding
"Fabulous Staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The most helpful and well trained staff I have ever had the experience of dealing with in any part of the world, much less the middle east.
Genuine Expedia guest review
Other trip Nov 23, 2013
A Traveler
US
5.0 / 5Outstanding
"Single Traveller"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Good Hotel
Genuine Expedia guest review
Other trip Nov 20, 2013
graham
US
5.0 / 5Outstanding
"Hotel Staff Was Excellent!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Each time I was in the lobby of the hotel, members of the hotel staff addressed me by name, which was amazing! The hotel was beautiful and very well appointed. It was a distance from the center of town, so a taxi ride was necessary to go anywhere.
Genuine Expedia guest review
Other trip Oct 16, 2013
DD
US
4.0 / 5Excellent
"Not sure I would return"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Check in was 3pm so we waited till 3pm to show up but room was not ready till 430pm....just made us sit and wait. Didn't even offer us a drink of water while we waited. Just excuses. Rooms were big and super clean and comfy but all food and drink were super expensive. Pools were nice and the lifeguards were extremely attentive when we had our friends with their kids come visit.
Genuine Expedia guest review
Other trip Sep 17, 2013
A Traveler
US
4.0 / 5Excellent
"Nice beach hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Great location and a nice beach front. Rooms are luxurious and spacious. Hotel facilities (Gym & SPA) are of top quality.
Genuine Expedia guest review
Other trip Sep 4, 2013
adil
US
4.0 / 5Excellent
"Great hotel with private beach"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Stayed for 4 nights at the newest Fairmont in Dubai. Fantastic location and a great facility. The staff are warm, friendly and helpful. Housekeeping was inconsistent with some days service was excellent and others not so good. The room was large and well appinted with a very nice view of the beach. Overall we had a great time.
Genuine Expedia guest review
Other trip Aug 18, 2013
A Traveler
US
5.0 / 5Outstanding
"close the sea"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
good location to see the sea in high floor very clean place, good people, nice service
Genuine Expedia guest review
Other trip Jul 12, 2013
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent Hotel & staff!
Genuine Hotels.com guest review
5 night trip Jul 4, 2013
A Traveler
US
5.0 / 5Outstanding
"Fairmont Delivers Quality"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Nice 3 day weekend spend with my wife relaxing at fairmont hotel. Great stay I have come to expect from Fairmont. Only negative thing I can say is ongoing beach construction by Palm Jumeriah. Tanker ship off beach blowing sand onto beach to widen beach so there are active construction machines on beach. No fault of Fairmont hotel and I dont think construction should last more than a couple more weeks.
Genuine Expedia guest review
Other trip Jun 22, 2013
Dan
US
5.0 / 5Outstanding
"Excellent hotel for Dubai sight-seeing"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
It was a great stay. The neighboorhood has other hotels in the area, but not a lot of places to shop and visit. The hotel has excellent food options and a gerat pool.
Genuine Hotels.com guest review
1 night trip May 25, 2013
A Traveler
US
5.0 / 5Outstanding
"Above and beyond"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We thoroughly enjoyed our stay at the Fairmont. First of all, we arrived in the early AM and they put us into our room at no additional charge. Nice touch. Thanks again, Michael K.
Genuine Expedia guest review
Other trip Mar 27, 2013
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Relaxed luxury -"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We loved this hotel. Great location on the beach, far enough away from the craziness of the city and the traffic but easy and cheap in a taxi to get where you want. The facilities, rooms and staff are all top class. Everything about it was calm and relaxing but very luxurious..wished we could have stayed longer.
Genuine Expedia guest review
Other trip Jan 23, 2015
steve
GB
5.0 / 5Outstanding
"The Palm"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Excellent location for exploring Dubai with also the ability to relax and swim in the sea . Nightime view from beach onto Dubai Marina must be one of the best in Dubai and is what swayed me to book hotel for my wife`s 60th birthday.
Genuine Expedia guest review
Other trip Jan 20, 2015
Ali
GB
5.0 / 5Outstanding
"Great service."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Lovely hotel, great beach, nice rooms, didn't find the nice BA lounge until the last night because not enough promotion of facilities in hotel. Staff can't do enough for you. Room service perfect.
Genuine Expedia guest review
Other trip Jan 15, 2015
A Traveler
GB
4.0 / 5Excellent
"Good accommodation and close tobeach"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Hotel staff helpful generally and provide good guidance about the city visits
Genuine Expedia guest review
Other trip Dec 27, 2014
Huma
GB
5.0 / 5Outstanding
"Fantastic holiday"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Went there for 4 days. Hotel location was slightly away from most sightseeing locations. However the hotel has many pools and private beach and there was no need to go out of the hotel. The food choice and quality was excellent!! Rooms were spacious and room service was very attentive, including Nespresso coffe machines which was very good. Regular shuttles to Mall of the Emirates and Dubai Mall were useful too. All in all it was an excellent hotel and holiday. Couple of tips : turn up for breakfast well in time. We found that inspite of paying 280aed for breakfast the hot food closed before we had even started. The rooms are given out at 3 pm and were inflexible about this. We landed early in Dubai and were in the hotel at 10 am. In spite of requesting early check in options bcos we had a baby with us, the hotel could not accommodate with a room. They offered us the use of the pool which didn't work because of the baby.
Genuine Expedia guest review
Other trip Dec 25, 2014
prasad
GB
5.0 / 5Outstanding
"Does what it says on the tin"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great pool, very good food, friendly staff (room staff made animals out of towels for our 3-yr-old - very clever). One of the best hotel gyms I've ever been to.
Genuine Expedia guest review
Other trip Dec 23, 2014
A Traveler
GB
5.0 / 5Outstanding
"Fabulous hotel with excellent services"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We had a fantastic stay. We felt that the comfort & luxury were in the heart what faiiount stands for.
Genuine Expedia guest review
Other trip Dec 21, 2014
sam
GB
5.0 / 5Outstanding
"simply not a bad word to be said about this hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
the service is amazing, the food is pure quality, the car valet service is very convenience and handy.
Genuine Expedia guest review
Other trip Dec 6, 2014
A Traveler
GB
5.0 / 5Outstanding
"Great setting between the sea and the city"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Excellent experience from start to finish. We arrived 9am after 12 hour flight from Japan. Delighted to find our room was ready and we were upgraded to sea view. Also delighted to find we had booked Fairmont Gold which allows use of 9th floor lounge which provides high quality lounge facility for breakfast right through to free bar from 5to 7pm in the evening. Room was spacious spotless and great views of media city and the Palm. Beach was quiet and comfortable with great service from the Fairmont team. Last evening we dined in Ba chinese restaurant which was brilliant. Overall a faultless experience and definitely 5 star.
Genuine Expedia guest review
Other trip Dec 4, 2014
A Traveler
GB
5.0 / 5Outstanding
"Faultless"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Faultless stay with great staff in a fabulous environment. Will be staying here again for sure.
Genuine Hotels.com guest review
2 night trip with friends Nov 24, 2014
Wayne
GB
4.0 / 5Excellent
"great place, but should have free wi-fi"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Great hotel and very relaxing. Two reasons why not 5 stars: had to pay £20 a day for the wifi in the room!!! Two star hotels have free wifi. And the concierge were very helpful but just not very good at sorting out anything beyond a restaurant booking. Would recommend to stay here.
Genuine Expedia guest review
Other trip Nov 20, 2014
Trent
GB
5.0 / 5Outstanding
"Fantastic hotel...amazing!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Fantastic hotel!! Only a short drive from the airport (about 20/25mins)!! On arrival the staff were very helpful with check in and informing us about facilities etc! Room was huge and gorgeous!! Large balcony, huge bathtub and seperate walk in shower!! So much space throughout the whole room...luxury!! Hotel had 6 lifts so never had to wait to get places!! The pool and beach area were very clean and beds weren't on top of each other!! The pool/beach staff were fab...helpful and brought us drinks and food quickly!! The view from the beach was gorgeous...right into the sea, and Dubai towers etc!! Breathtaking!! The brunch at flow restaurant on the Friday was amazing and well worth the visit and money!! Food was fantastic and mojito's were yummy!! We didn't eat at any other restaurants at went out into Dubai every night to eat and explore but can imagine the food in the restaurants would be fab!! Overall an amazing hotel and will be definitely going back next year!!!
Genuine Expedia guest review
Other trip Nov 20, 2014
Emma
GB
5.0 / 5Outstanding
"Excellent Hotel with a few negative comments"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Stay was great, beautiful decorations and comfortable rooms...However the view was not that great! We had a panoramic sea view room but the additional cost was not justified. Also they charge for the kids play rooms! Overall we were happy!
Genuine Hotels.com guest review
1 night family trip Nov 14, 2014
A Traveler
IE
5.0 / 5Outstanding
"Excellent Beach, Pool, Service, Restaurants"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great, will do it again!
Genuine Hotels.com guest review
1 night trip Nov 1, 2014
Ole
IE
4.0 / 5Excellent
"Great for families"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
Lovely hotel with excellent staff. Well set up for families and the breakfast buffet is amazing! Its quite out of the way though..... So if you want to do anything other than laze around the resort, bank on expensive transport costs and long travel time. Only other thing worthy to note is that kids club is not free - its charged at an hourly rate.... But on the up side, its run professionally with a high ratio of staff to kids.
Genuine Hotels.com guest review
4 night family trip Oct 27, 2014
Amanda
AU
5.0 / 5Outstanding
"Great stay at a great hotel!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
We spent a great weekend here with our one-year-old daughter. The service and facilities were top-notch, and we very much appreciated the upgrade to a sea view room. The children's pool and water fountain play area were awesome. Small tip: we learned upon checking out that the buffet breakfast is a bit cheaper if you book it while you're checking in. Next time! And we do hope there will be a next time!
Genuine Hotels.com guest review
2 night family trip Oct 3, 2014
A Traveler
IE
3.0 / 5Good
"Its a nice hotel .. just a bit beige..!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Its a nice hotel .. just a bit beige..! Its seem old fashioned in comparison to other hotels in the area. Internet is a rip off ... you have to pay a daily fee..! which in this day and age should be FREE.
Genuine Expedia guest review
Other trip Oct 7, 2014
Michael
GB
5.0 / 5Outstanding
"Seven night stay in September."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Very good gold lounge which covered all our needs. Really nice room, had some noise from the traffic at night.
Genuine Expedia guest review
Other trip Sep 30, 2014
Paul
GB
5.0 / 5Outstanding
"Great Place to stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We as a family stayed 4 nights on the 9th Floor, which is called the Gold Floor.Absolutely worth the extra $, includes full breakfast, snacks and soft drinks all day and liquor 5 to 7PM. Every staff member smiled, and said Hello.Cant compliment this hotel enough.
Genuine Hotels.com guest review
5 night family trip Sep 22, 2014
A Traveler
AU
5.0 / 5Outstanding
"Fabulous Fairmont"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
What a magnificent hotel. We were upgraded to a one bedroom suite with water views from the balcony. the service was amazing. the pools beautiful and it was nice to have such attentive but not intrusive care and get to enjoy poolside drinks and snacks. The food and drink were a bit expensive but everything else was great. We could not believe the quality of the room and ensuite. rooms were cleaned immaculately. thank you for a memorable stay.
Genuine Hotels.com guest review
3 night family trip Sep 18, 2014
ernie and kaylene
AU
5.0 / 5Outstanding
"PERFECT!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Stayed at the Fairmont for 5 nights and never wanted to leave! Pure luxury! The hotel is beautiful and staff are amazing, they couldn't do enough for us! Perfect hotel, perfect location, perfect stay!
Genuine Expedia guest review
Other trip Sep 27, 2014
Marianna
GB
5.0 / 5Outstanding
"Amazing hotel with stunning views"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This hotel was one of the best hotels I have stayed in. The staff are so friendly and helpful and the facilities are great! It's a perfect location and a perfect hotel with a great view and facilities!
Genuine Expedia guest review
Other trip Sep 25, 2014
A Traveler
GB
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